Philips TV Reviews

I purchased a 42-inch Phillips 42PF9631D. After two years of having the TV, a red blinking light appeared. The TV no longer turns on. Thousands of people have had this problem. After calling customer service several times with no responses or help, I am so fed up and am very willing to start a class action lawsuit with all unsatisfied consumers. Philips should pay for selling a defective piece of garbage.

I have a 42" plasma flat screen, model# 42PF7220A/37. Same problem as other complaints, sequence of blinking red lights and TV will not turn on. No service dealers on the big island. I purchased this at Costco.

We too have the blinking lights. Phillips no longer makes this 50" Plasma ambilight TV that we have. We purchased our TV two and a half years ago. We are interested in a lawsuit.

About two years ago, I purchased a Philips 50 inch plasma TV with ambilight for a little over $2000. Two years later, it wouldn't turn on, blinking red lights on indicator, unplugged it several times and now picture is real dark. What I have read and peppered throughout the internet, there are known issues with Philips TVs. I called Philips consumer care and they basically hung me out to dry. It took me two years to pay for this TV and as soon as it's paid off, it breaks. I couldn't afford the extended warranty on this set which would have been around $500.

In 2006, I purchased a Philips 50" Ambilight Plasma TV that no longer works. Model/Type 50PF9631D/37, SN YA1B0628037068. It started shutting off and restarting on its own after the first 3 months we had the TV. I figured maybe it was just a remote transmission issue and it wasn't too inconveniencing, until two months ago, it started shutting down and then red lights with a series of intermittent flashes, 6 flashes followed by three rapid flashes.

42" Plasma Philips TV, model 42PF5321D/37. 22 months later, the set failed. No picture. I contacted Philips. They sent a local repair serviceman out to inspect the set. He said that several circuit boards needed to be replaced due to failure. After three plus weeks, I was called and told that the parts were on back order. Three months later, I received a call from someone in Philips that they were going to replace the set.

This TV bought in January 2006 has been a complete waste of money. I bought it at Sam's Club in Columbus, Ohio for $1999 plus tax. It is a complete disappointment to think that over $2000 has been spent on something that is now left us with only one option--trash it. The screen goes black with lines going across it, and when I phoned customer service regarding the problem for advice, they replied with "These TVs do this."

I bought a Philips 42" Plasma TV in 2003. After the year's warranty expired, I then purchased 2 consecutive 3-year warranties totaling $3,300. In March, the TV fell into disrepair. The service technician said he couldn't repair it. He also informed me that the TV was manufactured in 1993! That means it was 10 years old when I bought it. Service Net is contracted by Philips for the extended warranties. Service Net will honor the warranty and provide me with a "new" TV. My concern is this: how old can a TV be and still be considered "new"? I've been informed that accepting the "new" TV will void my current warranty which still has 18 months left.

Our 52" Philips TV stopped working after a year and a half; it’s blinking red lights. We paid it around $1,600 at Sears. We just had a technician today, and he ordered a part for me (power supply board). Total cost should be around $520 with 90-day warranty. After reading these comments, I'm thinking about canceling my order.

My husband and I bought a 42" flat screen plasma TV. It's not even 3 years old, but all of a sudden, it went off. Also, the LCD light went from green to flashing red. I have called Philips numerous times to find out if there is a recall on the TV and they told me no. I have talked to many service reps and have been told different stories. This TV cost us nearly $2,500 and Philips can't help. But they want us to have a service repair person to look at it; it will cost anywhere from $109 to $150 just for a service call. That's not including parts and labor. You would think that with the way the economy is now, companies would do what they can to help. I will contact Channel 2 News to let them know what kind of company Philips is and what crappy products they make. I have read several complaints on this website and I don't see Philips trying to recall this type of TV. I will never buy this type of TV made by this company.

I purchased a Philips TV model #47PFL3603D/27 in September of 2008 and paid around $1500 for the unit. We put the unit in our upstairs office area and only used the TV on the weekends for upstairs retreats to watch football games. We noticed early on that the TV was having some sound problems and about every 45 minutes, a loud static noise would come over the TV. Initially, we thought it might be a Dish Network problem and called Dish who told us to simply turn off the TV and Dish and power back up. This worked fine but, after a while, it became annoying so we had a Dish repair person visit our home who said we should try a new HDMI cable. We tried this and the problem persisted.

I bought the TV a little over 2 years ago. Televisions should last like refrigerators. I have a 4-inch black bar on the left side of display shows up in all sources. I am out a little over $1,000. I bought this via my employer site for Philips.

I bought a 50-inch plasma model 50MF231D in 1/07. In 4/09, it would not turn on anymore. I got the green light at first, then the dreaded four blinks of red repeatedly. I unplugged and replugged several times and that worked for about another 2-3 days. Now completely dead. I will never buy another product from this company again. I am hopeful for legal action based on the numerous complaints. It is obvious there is a known defect with these TVs. I lost the $1,300 purchase price, plus had to buy a replacement set (different brand) for $900.

I bought a Philips 42'' plasma TV back in March '07. Lately, the TV doesn't want to come on anymore. I get a series of four red blinking lights and it doesn't come on. I have been reading all the complaints that a lot of people have with this product. I can't figure out why it hasn't been recalled. I kept getting the extended warranty from Philips. We move from our previous address and we never got a renewal letter from Philips, so my wife called and told them about our problem with the warranty. They told her that they didn't send an invitation to renew our warranty. I think that they knew about all the problems people had with this product and didn't want to deal with this anymore.

In a very sad way, I actually feel better reading all these other complaints :-) I bought my 32-inch LCD Magnavox TV about 15 months ago, and it is now dead, real dead. I can't believe it. I paid almost $1000 for it. It's just unbelievable! I guess I am back to shopping $50 TVs at the Goodwill. They work better and I actually get better service!

My TV went out. I had purchased it at Sam's in Victoria, and afterwards received a letter in the mail for a service contract for 5 years, and I purchased it. I later received a letter for a warranty on the picture tube which I also purchased for 5 years. I put both contracts in a drawer and thought that I would never use them. Today, I called the service department. They told me both contracts were for the picture tube and I would have to find a service man to take care of it because the contract did not cover the service, only the picture tube. They then told me that I had purchased 2 contracts for the same thing. They have drawn interest on that money for 2 years and they cannot even find me a service man. I really thought Philips was a better company. They did offer to refund my money on the contract, without interest of course.

My Philips Ambilight 42-inch TV has blown out after 6 months. I paid $1600. I will contact a lawyer. With all the complaints on this TV, why won't Philips recall these TVs? The red light is flashing 7 times. We will start a class action suit.

Last night, my Philips 42-inch plasma, model # 42PF7320A/37, stopped working. It shut down and the red light now flashes 7 times. Last week while watching a movie, the display blanked out several times but came back on but, now, nothing happens except the flashing light. I got pretty dismayed seeing all the other complaints and how unsuccessful the repairs have been, if at all. I thought I was getting a good deal when I found it on sale for $1200, marked down from $1800, back in Mar. 2007, but little did I know. Maybe they knew something then?

I bought my Philips 42 inch flat screen from Circuit City in September of 2006, and it is a goner 30 short months later. When I would go turn it on in the morning, it would blink red. I would unplug and re-plug it and voila! It worked. That lasted for 3 days. Now, even re-plugging will not help - just a series of 4 flashing lights is all the entertainment I get from that thing hanging on my wall. I did my internet research on how to fix it. Jury's out, but also sounds like I am out $2500.

I bought a Philips 42-inch plasma TV from Costco wholesale in September of 2006 for a little over $1,300. Within three months the TV developed a blue line on the far right of the screen from top to bottom. Costco said it was out of their hands and to contact the MFG. Philips Electronics said that they would repair it but shipping would have to come out of our pocket. So, we decided to leave it as is for the high cost of shipping the TV. It worked fine although distracting until 4-2-09 when the TV would not turn on, just a green light followed by seven flashes of red. So, for $1,300 we got a little over two years use out of the TV. That's $650 every 15 months. I will never buy from either Costco or Philips again!

I also have the same issue as everyone else!!! My 2 year old 42 Phillips plasma is having the blinking red light issue. I didn't want waste my money on a cheap TV, so I spent the money for the supposedly better Phillips TV. Guess I should have bought the cheaper one!!!!

I purchased a 50in HDTV plasma. Model number 50pf7220a/37. Purchased a two year warranty. After the warranty was out TV starts acting up. When I turn it on the green led light turns red and blinks 6 long blinks and 3 short blinks. Philips was not helpful at all. Will never purchase their products again. Bought TV in November 2006, started having problems in December 2008. Also sound only works after turning TV on and off, on and off.

Picture no longer displays after only two years. Contacted Philips several times, did the download fix, to no avail. Called Philips, recommended repair company which is 85 miles away from me and they did not call back. Luckily I had a 50 floor model Toshiba that is 14 years old and works great! This is a rip-off to the consumer and action needs to be taken. Meanwhile the 42 sits quietly in my spare room awaiting some action...

Purchased a Philips 42 plasma TV model 42PF9631D/37 in July 2006. Just came home today and tried to turn it on and nothing - just the blinking red light (7 times in sequence) like the others described. After reading the other posts it looks like I am SOL on this TV after only 2 1/2 years. Paid around $1700 on this TV. I will not buy another Philips electronic product ever again. Will have to replace 2 1/2 year old $1700 TV with another model.

Again, another problem with their 42-inch plasma TV. Product was purchased in October of 2006 along with a 15-inch LCD TV. Last month, the 15-inch broke, not worth fixing so I just purchased another TV and did not complain. Now my big plasma will not come on. After researching the internet, I realize they have a big problem with these sets concerning the SSB card failing and causing the TV to go to a blank screen. They know about the problem and will not fix it. These sets should be recalled and the faulty cards replaced. I will never purchase another Philips product and will warn any consumer I see looking at a Philips product at a store I may be visiting. In addition, I am looking into some type of legal action with our state's AG.

In Dec. 2006 we bought a 42" Magnavox Plasma TV from Home Depot for $1000.00. In October 2007 (10 month old TV) half of our TV screen started going black. After many phone calls to Magnavox, they finally told us to take it to a repair shop in San Diego. We live 600 miles south of the U.S. in Baja, Mexico, so in November some of our visitors took it to San Diego. It took over 2 months for the various parts to come in ("on order", "backlogged", "en route") were common statements-- really, if they told you up front to wait 3 months, it would be more honest. I offered to pay for the item to be overnighted from anywhere in the world and was told this was impossible. We were counting on friends to bring the TV back, so it was imperative that it get fixed in a timely manner. Well, it eventually was fixed and returned.

I purchased a Phillips 50" plasma TV in Jan. 07. A few months later, we noticed the TV would turn off by itself or there was no picture on the screen. After turning the TV back on, the picture would return. We thought this may be an issue with our cable box. Then a month ago we noticed when the TV was turned on, we had no sound for a few minutes. Now this week, the TV will not turn on at all. We called Philips customer service. They told us there are no service centers in our state and they would not cover it anyway since the warranty expired. When you pay $2,300 for a television, you expect it to work for more than 18 months. From what we have seen online, this is very common with Philips TVs. DO NOT PURCHASE A PHILIPS TV!!!

My less than year old 42 HDTV, just out of the blue broke down. The inside panel just cracked from top to bottom and went blank. The only thing I am getting is the buzzing noise like the one you get when a broken speaker. I called in their tech support agency, they set me up with one of the individual repair contractors. The repairing store then informed me it might take up to a month for them to be able to get the TV working. So I called in and asked them if they had any loaner program and the answer was an absolutely rude NO. They are not friendly, nor do they care about their customers. The repairing company also told me it takes them forever to get in touch with them about the replacement parts. I think it is ridiculous how they treat consumers. The minute you buy their product and walk out the store, you are on your own, because they certainly would not help you with your issues. Their TV was not half bad, quality wise, till it breaks down. Once it is broken, good luck in finding help. I intend to use my newspaper source and internet news source to let people stay away from their product. At least the high-priced TV's.

I purchased a 42" Philips Plasma TV on 4/06 model # 42PF9630A/37. On 9/08, the top half and bottom half of the screen would go out. I purchased the extended warranty plan from Circuit City. What a joke they are! I started this claim on September 8th and here we are on October 1st and no resolve. I have called every day and they tell me the part I need is on back order until 10/26 which is unacceptable to go that long with no TV. Every time I call the service center at Circuit City, I talk to a different person and they seem to be stalling me until the part comes in or so they don't have to replace my TV. They act like it is no big deal that you spent thousands of dollars at their store and now they want to weasel out. After getting nowhere with C.C., I decided to call Philips directly and the lady tells me that we are moving parts buildings and the parts have not been scanned into the new warehouse yet! There is a back order and there is nothing I can do. I don't see where that is my problem at all. I feel I have done everything right and you still get the run around. STAY AWAY FROM CIRCUIT CITY AND ANY PHILIPS PRODUCT!