LG TV Reviews

I am a very angry woman. I bought an LG flat screen (32"). The dang thing keeps turning on and off, on and off, all by itself. I cannot control it with the remote!! I have unplugged it and left it for days, then plugged it back in. I took it to a repair company (Myers TV repair) in Greenwood, MS located on Park Ave. and they said it's just a bad tv!! Please, please, please, please, please help me!!?? I am a disabled 67 year old, and I count on my tv for entertainment and relaxation!!! Again, please, please help me. This has been going on for three months now...

I've bought LG 3D TV Model No. LG 42LB6200 on 20th OCT. 2014. It is only 10-month old TV but on 11th Aug 2015, suddenly the display went off and we complained on toll-free number and got complain number ** and responsibility given to Globe Enterprises. The LG engineer visited on 13th Aug 2015 and inspected the TV. He found that the Circuit Kit is not working and told that he will come with the part and repair it. I've put various reminders with the call center and the engineer, but no one given me satisfactory answer.

I bought an LG Smart TV Model number 55LA6200-UA in September, 2013. from Best Buy. I paid 1199.99 for it. About a week ago, (8-11-2015) the picture started going black just out of the blue. When we tried to turn it back on, it would just automatically turn back off but the audio stays on. I called LG customer service and they told me that basically the only option was to try to unplug it and then plug it back on. If that didn't work I would need to call a repair service.

Bought 3 LG dehumidifiers - lasted one year. Bought a Air conditioner 3 years ago, unit frozen up and needed to be brought to one of their recommended service. Was told that I wound get a estimate the date after they picked up the unit. 3 days later still waiting for repair cost.

I purchased an LG tv in November of 2013. In July of 2015 no pic, no sound. Out warranty, cost to repair almost 700.00. No more LG customer service run around. No more LG for this family.

I purchased a Smart 42-inch LED tv in June 2015 (42LB5820 with ser. no. 502plge527191). The tv is supposed to be used for internet purposes. And I have a MTNL wireless modem/router which I use for my normal wifi connection. This wifi works well with my laptop, printer and mobiles. The service people from LG visited my home for setting up the wifi with the tv and they could not. Then they started to blame MTNL wifi system and since last 2 months no one visited my house. The tv is not installed so far, as far as the wifi connection goes. I strongly recommend people not to go for Smart tv from LG as they don't have qualified persons to set it to wifi.

Purchased this TV late 2013 from Best Buy. About a month ago the TV powered on as usual and about a half hour later it just turned off by itself with no picture or sound. The TV would not turn back on. It did turn itself back on later. Tried unplugging for a few minutes and when plugged back in it would not come on. After a while we can turn the TV on but after 5-10 minutes it shuts itself off again. Seems to be a common problem for this TV according to other posts and on-line searches. It looks like repair would cost almost as much as the TV. We will not buy another LG TV.

My mom purchased the above TV in December 2013. In July 2015 the screen went black but still had sound. She was advised it would be cheaper to buy another one than to fix this one. Mom is 87 and on a fixed income so this loss is especially hard for her. I can't believe there has not been a recall. What do we have to do start a class action suit to get our money back from LG?

I purchased the LG47LN smart tv from Costco in Dec 2013. Now I have what seems to be the common sound but no picture syndrome. I am working with Costco concierge which provides a second year warranty on its electronics. They seem to well aware of this problem and the parts required, but I am not hopeful and wasted $650 on what I thought was a good tv. Years ago I remember getting a small settlement from GE on a piece of junk tv they sold as a part of a class action suit. Based on the posts on this site, I think LG is deserving of a class action suit.

Do not buy LG! There are 375 similar reviews on the Consumer Affairs website about LG TVs. I bought an LG 47LN5200 LCD TV in November 2013. In March 2015 (4 months out of warranty) the screen goes black, image is still on TV but no backlights. The problem sounds like it is either a Power Supply/Inverter board or the main board but was told by LG that they couldn't help and I need to pay to get it serviced locally. Estimated cost to repair is from $200 to $400. I paid $500 for this at Best Buy. It is a well documented common problem with these LG TVs so good luck if you are still considering to buy one.

Like Sheila from Arizona, I have the 55 inch LG TV and the screen went completely black with garbled voices coming out of my TV. It will cost $50 less to repair it, compared to what it would cost me to buy a new one. It is heading for the dumpster. This was a state of the art TV with a VERY short life expectancy. Not a good deal.

Never never buy a LG tv. We bought one December 2013. July 2015 the screen is black with sound then nothing. 55 inches. We are older on a fixed income. Best Buy said nothing they could do. They sold a defective product. I called the company and could not understand the person 3 different times. I'm done. I will tell everyone on facebook and anywhere else I can do not buy LG products ever.

Following the same scenario as already recorded complaints: After two years of moderate use, watching DVDs and online videos, the screen unexpectedly turns dark with no image but the sound is on. We have contacted LG technical support to be differed to a repair service at our cost. The diagnostic itself will be costly with no guaranty of an affordable repair (as already described by other customers). Very disappointing performance for a $750.00 item. TVs use to last for decades and it was reasonable to consider spending money for repair. This is not the case anymore. Meanwhile, landfills are collecting toxic electronics more rapidly than ever! If the manufacturers were held responsible for disposal of defective devices, they might reconsider the quality of their products. Just a logical suggestion.

On January 15th, 2015 I purchased an LG 60 Plasma television from Microcenter located 5305 S Rice Ave, Houston, TX 77081. On June 27th, 2015 the television went out. A call was placed to LG support on June 28th. A service call was sent to a local vendor to come out and replace a part on July 7th. The technician determined that a different part was need and an order was placed. A new appointment was scheduled for July 14th. I received a call on 9th, from the local repair vendor that the part was on back order and may not be received until the July 27th, 2015 and they will be out on the July 29th. After speaking with LG's customer service department, it was determined that the part is on further back order. Proof of purchase information has been sent to both LG and the local repair vendor.

I had just bought an LG 55 inch 3d tv. Had it for 12 months and I sent it in and I need to replace the motherboard for 450 bucks. Anybody have any suggestions before I throw it through the front door off the brick? I called them and the warranty was up three days prior. Go figure.

In Aug of 2013 we bought a 55" LG 3D TV model # 55LA6200. It worked fine until this month. Now suddenly it keeps going off and on and we can't stop it. It's so bad we can't even watch it. I've looked on the internet for any information and it seems we aren't the only ones. There are literally hundreds of people complaining about the same thing. They ALL are having the same problem with the same kind of model. One said it's the wifi. Tried that, didn't work. Another one said he tried putting in a CPU fan on the chip but he admits, that didn't work either. So I figured maybe it's overheating and LG troubleshooting recommended clearing the dust from the back, so I cleared ALL the dust from the top vents, placed 2 fans at the bottom, blowing up into the 2 bottom vents.

Bought a LG 4k 52" TV with soundbar. Was so excited. Picture quality is good then problems started. TV went so slow soundbar just keeps switching off then TV just reboots then goes into standby all the time. So many problems. STAY AWAY FROM LG. I will.

Our TV was purchased in November 2013 from Sam's Club. About two months ago the picture started blinking on and off, still had sound no picture. We called LG customer service (had a hard time contacting them). They told us to unplug TV and re-plug and turn on to see if this would correct the problem. The problem persist, so we took it to a local TV repair. They told us this is a common problem with LG TV's. The set could be fixed for $362.50. Will never buy another LG product!!!!

We purchased an LG flat screen tv in December of 2013, costing around $480. This past week, less than two years later, tv has already stopped working. We went to Best Buy, where the tv was purchased, and were told that we're basically out of luck and "sorry". Why would this company be allowed to continue producing such poorly made products and why would Best Buy continue to sell them? I've already contacted my state's attorney general on the matter. We are asking that the store who sold us this piece of crap allow us to purchase the extended warranty, which they are unwilling to do at this time. Everything nowadays is made cheaper and cost less, but you have to buy an extended warranty (had same problem with our refrigerator and washer and dryer - all of which broke down within a month of purchase!). Unbelievable.

I have seen a lot of recent customer reviews about poor customer service at LG. I had a 50-inch LG TV, where the backlight went out on the TV. I was about 20 months into owning this and was very irritated when this happened. After reading this forum, I was sure I was going to be out of luck. After doing my own troubleshooting and determining that it was indeed the backlight, I first called a local TV repair service. They said that if it was the backlight, that I really did not want to be trying to fix that since it was very complicated and tedious to replace one of the strips. So I decided to call LG to see what they could do for me.

Never buy a L.G product. Why? My experience on 55UB850 4K 3D TV. Delicate: It is that much delicate, it's better not to unpack the product. Even if you touch, it may break the panel. Seller promotes it too much due to higher (huge) margin: Seller/dealer has above 35% margin than other brands like **, **, etc. Poor quality: Picture quality is poor. Too much delay when changing the channel or movie. Proprietary OS never connect other brand devices: I cannot connect a Bluetooth headset/ speakers. Customer service is pathetic: They never help as usual. Local Service team recklessness: They won't provide proper details for every damage. They say that won't come under warranty. Too much disappointment, Mental tension, time waste. It buying a local made mobile phone with too many features with lesser quality and lifespan. Very sensitive to power fluctuations. NEVER AGAIN. Do you still need more explanation? :-)

Do not purchase LG tv sets. My 18 month old tv is black screen with sound. It is all over the net and they refuse to fix. I uploaded a receipt as they requested and I had to call to follow up... since it was a week without a call and they said no issues with other people's same model. Very sad. I am about to purchase $8k in kitchen appliances and LG was being considered, not now, never again.

We purchased a 32 in. LED tv with LCD screen July, 2013 for our Rv. We only used it two weeks each year. This is the 3rd year and now we just get a blinking red light. It won't turn on at all. Sometimes if unplugged it will come on and when you try to set it up it will go black and then nothing. I am very disappointed with this product and like the rest of the people that have responded, I will never purchase any product with LG on it. Also in my beauty shop business I will be sure to pass on the message.

Purchased a LG LN505700 Smart TV 2013. Screen flashes and goes black, still have sound. Called The Geeks at Best Buy and had them sent out a repairman. He check it out and I was told the back light was shot and the repairs and parts would run about $700. I paid $700 new. From the comment here this seem like a common problem that LG will not take care for. I will never buy ANY LG product again. Save your money!

47LN5700 - Can't believe a TV just out of 1 year warranty would break. No picture, just an LG start up flicker. Flashes red. Can't get help since out of warranty. I paid a lot for this TV as it is a smart TV. I will never again buy LG products including all they offer.

While watching a program on the evening of July 14, 2015 without warning the video went black, however, the sound did not. After visiting the LG website and going through the troubleshooting scheme, it was evident that the unit had malfunctioned. Today I contacted the customer service number on the back of the owner's manual to inquire what could the company do for me. I did mention that there seems to be a rather large number of complaints regarding the failure of their televisions. I was told that the warranty was for 12 months and that the company would not make exceptions to the rule. I also asked if there were any repair shops in the area. I was given the name of a company located 200 miles from where I live. I was also given a number for a local repair shop that when I called, the number had been disconnected. As far as I am concerned, I will not purchase an LG product again.

I bought my 83 years old mother an LG 42" TV (42LN5200) at Best Buy. I paid $426.99 for the TV (I still have my receipt). In approximately 14 months the TV would not come on when turned on. The screen had a blue background with no picture and no sound. My mother had to plug the TV in and out of the power box that came with the TV at least 8 to 10 times before the TV picture would display properly. She is still having to do this to get the TV to come on. I am very dissatisfied with this product and unless this problem is resolved I will NOT purchase any LG items in the future.

We purchased an LG 42" TV 2 years ago. At 11 months, it died. No sound, no picture. LG send out a serviceman who needed to order a new motherboard. He rescheduled when we received the part via UPS. Now one year later, no picture. Called LG again and they said the warranty had expired but they would extend it for 30 days so that we could get it fixed.

Purchased 55 inch 3d hdtv Nov 2013 set. Now no picture. Only sound. Common problem with this set per research. Done no satisfaction with hhgregg or LG. "Sorry out of warranty" was their answer. Multiple sets with the same problem and no one wants to take responsibility. 1500.00 down the drain. Last purchase I will make on any LG product.

Purchased a BRAND NEW LG 65' 3D 4K TV. Came in a sealed box. When turned on, it has a split screen. Contacted LG the same day with pictures. Sent repairman 3 times & determined it cannot be fixed (he didn't seem to know what he was doing). Submitted for a replacement. The case was denied because "the parts are not US??" WTF?? I don't care if the TV was made in China, Mexico or Korea (main branch of the company). I don't care if the TV is an Asian, South American or US model. They should be able to resolve this problem. It is a LG TV!! Customer service was horrible. I had to explain myself every time I contact them. They "accidentally" closed my case & had to restart the whole process. Worst experience EVER!!

I purchased a 60" LG T.V. six months ago in February. It's now July, not even a full six months, tried turning on my T.V. and nothing, no picture, no sound, the red light stayed on. I unplugged it for the weekend. When I return I tried plugging it up again and this time the sound was back but still no picture. I purchased an LG T.V. before and I didn't have a problem with that T.V. It last me five years until my ex put a hole in the screen - that's when I got this supposed to be smart T.V., which turned out to be a flop. I will never purchase LG again.

I purchased the LG 50'' smart TV in September of 2013. It isn't even 2 years old yet. Last week the screen just went black. Sound still worked but I could see nothing. After calling LG to explain my situation, the very helpful man I talked to told me to send him my receipt and they would look into extending my warranty to have the tv fixed. So I did. I hear nothing back. So it's now a week later and I give them a call. The very hard to understand woman I talked to tells me that they won't extend the warranty and I need to pay to have it fixed myself.

Purchased this LG 50LN5100 in 2013 and this morning turned it on and had NO PICTURE, only sound! Called LG customer service, we did all they said to do (which wasn't much) and we had already tried what they said before we called with no luck! They said nothing they could do! They give you the runaround, kept giving me repair places phone numbers which was disconnected numbers! They DO NOT stand behind their product! It is sad to pay a lot of money for this 50 inch LED tv and it quit working in less than 2 years! I have read A LOT of bad reviews of this same problem on this exact TV! I feel LG should recall these TV'S and replace each and every one of these models for the millions of dollars they have made off of these tv's to satisfy these customers that got ripped off on this faulty model! NO LG TV'S will be bought by this household ever again! Especially by LG not standing behind their screw up!

I have bought a LG home theater and after one month it was deficient. The LG company took the device to repair and now they keep it for 2 months and every time I call them they say "Still we don't have the spare part." I have asked to talk to the big boss but they say "We will ask any one of the managment to call you," but no one called me for two moths now. I feel I have been stolen. How come such company keep my device for 2 months? I wish I didn't buy LG home theater. I lost my money.

Bought our son a 32" LG Smart TV for his bedroom and within 3 months it would not switch on. Phoned Currys who in fairness were very helpful and they told us to return it so they could repair it (it needed a replacement power supply). The day after we bought our son's TV, we were so impressed with the picture quality, we purchased the 42" LG Smart TV but after just 6 months, this also developed a fault (it kept switching itself off, leaving just the sound and no picture?). After phoning Currys again, they said "not a hardware fault, but a software fault that LG is aware of, and that a software update will be available in a few days". It was and TV is, so far, ok... Still a bit disconcerting that both TV's developed a fault though (both TV's are the LB models, by the way). My advice - pay extra and buy a Panasonic.

Purchased a 42" LG LED Smart TV on 05/27/15. It died after just five weeks. Not years, not months. 5 WEEKS. Screen and sound are gone. LG customer service? Forget about that. Guess what purchasing a 3-year electronics repair plan gets you? It will be a week before a technician can fit me into his schedule, and that doesn't guarantee that the TV will be repaired at that point. I am SUPREMELY dissatisfied with this entire experience and will never, not ever, purchase another LG TV.

I bought an LG 55 inch TV from Sears four years ago and now it will not work. I can't believe this. I thought I was buying a good product and I got a lemon. The sad thing about this is I paid a lot of money for the television and there is nothing that can be done about it. You would think if the company has someone reading the reviews they would try to make a better product. Do not buy LG products unless you want to throw away your money.

LG 50 inch TV is Junk. TV turns on, flashes briefly, goes completely black, and then only the sound works. Judging from what other people are saying I am not surprised. When I originally bought this TV a year and half ago I had to return the first one because it had a broken screen, I guess I should have taken it as a warning sign. They as a company suck and I will never buy anything from them again. I was considering one of LG's Smartphone but not now or ever. Should have bought the Sony. My Emerson 32-inch has lasted for 5 years with no problems.

Model 50LA6970 Purchased for Christmas in 2013... In June 2015 the Remote quit working properly and by the end of June the picture quit working with only sound. So much for trusting the LG Brand to deliver quality. Piece of junk.

I bought a 55-inch LG Smart TV in Dec 2013 and after 18 months light use the screen flashes up the LG log then goes black. As I am out of warranty and there is no recall I took to repair centre. The engineer had an array of TVs from all manufacturers and stated that price competition is prompting suppliers to use cheap components. He did say LG was one of the worst. Diagnosis of the fault shows LED lamps in the screen have failed. Judging by the number of people with this issue why oh why haven't LG recalled. I suspect the scale of their negligence has ruled this option out. As for me I await a price to see whether it's worth repairing my £750 18-month old telly. I am never buying another LG product again!!

Our LG TV (55 inch) stopped working almost four weeks ago. It is our main TV for our family. I contacted Video Only in Portland Oregon who referred me to Precision Repair. I made an appointment which was one week from my contact date. I was informed that the "central board" was frozen and they would have to order a new board. To be safe the repair person said they were going to order two central boards because they were not sure which one was the right part (there are ONLY two boards that it could be I was told). The next appointment was made for the following week.

We have a 42 inch LG smart tv 42LN5700 UH that is two years old. When it is turned on, it turns off and then turns on and then turns off. Never staying on. We did get it to stay on for three hours, one time, when we put it on the car to bring it home from another place. I would like to know what is wrong with such an expensive tv.

I purchased a 47LS5700 Smart TV on Feb. 2012. Sep. 2014 the picture went out and started getting vertical lines. After several attempts to contact LG they told me to take it to a shop. Well I know what that was going to cost. This TV was 1200 dollars and when I finally took it to the shop they said it would need a whole new screen, at 850.00. Does this make any sense. The funny thing is that this TV sit in a good atmosphere and is connected to a very expensive circuit breaker that LG recommended and it still went out. It was not storming or anything. It just seemed like a computer error. This happened right after I logged on to LG website from the TV. I will never buy this product again or anything else from LG and will tell anyone else the same.

I bought the first 50 inch flat screen LG tv, lasted 11 months. Stupid me thought might just be a fluke. That one was almost six hundred dollars. So I bought another one - this one almost seven hundred. This one lasted 18 months. Customer service is no help, warranty over. They have it where that is what it last I do believe just until warranty over. I will never buy another product of any kind from them. If you add up what I paid for these tvs and then the cable I have paid close to three hundred a dang month to watch tv. LG PRODUCTS SUCK.

I have 16 month old 65" flat screen. Capacitors are cooked. Also, own a refrigerator from LG, it's just as bad. Everything is breaking. STAY AWAY from LG.

Bought the TV LG Plasma- 60PN5700 in October 2013. Installed 11/2013 and went out March 2015. No picture or sound, needed keyboard assembly. But guess what, they don't manufacture parts that fit the TV. After two failed attempts by manufacture repair center, they threw their hands up and said it is not repairable - $900 for what? The first part sent had the wrong connectors. The second part was also not workable for the TV. The manufacturer thought that the keyboard assembly on the 50 inch would work on the 60 - NOPE! Good thing I put this on AMEX - I have opened a case with them to get reimbursed! They will double manufacturer warranty and probably reimburse me for this... so GOODBYE LG!

Purchased this TV (LG hdtv model number 47ln5400) on 11-12-2013. Paid $869 for it. On 6-6-2015, this TV suddenly died. No sound and black screen. I have tried everything imaginable and nothing helps. It doesn't come on at all. When I use remote to turn it on, nothing happens. Called LG service and talked to CS, no help at all. They say, "Call a service repair company." "No thanks!" As other reviewers on this site have commented, this is either a "chip" or "the panel" and others have said their TV only lasted a short while as this one has (3 years or less). I will never buy anything with LG on it ever again and will tell as many people that will listen not to buy their products. I have heard that Lowe's will no longer carry the line because of poor customer service and lousy products.

We purchased our first flat screen (42 in) several years ago. Right after the warranty expired, half the screen lost the picture. It cost more to repair than purchasing new. We again purchased an LG TV, 47 in this time. It is now 16 months and no picture, only sound. Parts are not available. I am angry!!

My monitor started getting horizontal lines from time to time. I called LG and they suggested to take to their service centre, which is far from my home. I did. After 2 weeks I picked up monitor with huge horizontal line. I called to LG to complain and they suggested to take it back to that service centre. I explained them that it's not what warranty card says. There were three options (1) in-house repair; (2) ship-in repair and LG pays for shipping, (3) product replacement at LG cost. They said they would not pay for shipping even it's written on my warranty card. OK, thank you for caring of your customer and fulfilling our contract requirements. I filed labeling complaint to Competition Bureau of Canada and complaint to consumer protection agency of Alberta. They will do their job. Unfortunately, my phone is LG too. I would not buy it if happened to me before.

This 47LN5700 TV is just over a year old and, of course, now out of warranty. Last week the screen went black while watching something but the sound was still on. Cycled the power a couple times and on the third try it came back on. Worked a few more days then went black again. The LG logo quickly flashes on power up, but no picture. Completely black. This is my first LG TV, and it will be my last. Picture was great, but I've never had a TV die after one year. I will have to have this one repaired now and I will never buy another LG TV.

Bought LG TV 47LN5400 in March of 2014 and the TV stopped working in April 2015. Out of warranty. The TV lasted 1 yr and 1 month. Paid $720.00 at Walmart. Thought my Credit card insurance would pay for the extended warranty. Contacted LG to ask for an authorized repair facility and if there were any issues not covered under warranty. LG Customer Service agent told me that all parts and labor are covered under a 1 yr warranty with the exception of negligence. Got the TV repaired. Cost $552.00, Insurance would not cover it. The cause of repair is power surge which is bogus since my other vcr, dvd, and set top box plugged into the same power surge protector were still working. No lightening and no power surge issues with other household devices for 15 yrs.

I got a LG TV and I'm putting the volume all the way up to 100 and the sound sucks. I have tried several speakers and nothing works. Can somebody please help me. I'm going crazy. This TV was very expensive.

I bought a LG 47 inch Smart Led TV and after 1 year and 3 months the led got a fault and wouldn't stay on. I contacted LG and they said there is nothing they can do and to contact (Hughes TV and Audio) where I got it from. So I did and they told me they would fix it but because it was 3 months out of warranty I would have to pay to send it to them and pay for parts and labour so it would cost me nearly as much as I paid for the tv. And there was no guarantee they would be able to fix it. I am not very happy with the way I have been treated by (LG) and (Hughes) as I paid £600 for the tv.

This appears to be a common problem with LG electronics. Soon after it was delivered, we called the LG repairman because the TV kept going black. He brought a part to fix it but it was defective so he took it back with him, did a few adjustments and left, never came back. TV mostly seemed ok until now. Now TV went black and we can't get the picture to come back on.

We have owned this TV (model LN5790) less than 2 years (it was manufactured on June 20, 2013). Two days ago it randomly shut off on its own, but would come back on when you hit switch right away. It did this 4-5 times during the evening. The next day, it started up okay then shut off and will not restart. The red light blinks sometimes. The screen will flash once in a while if you try to start it but it is effectively dead. One year warranty is expired so no recourse there. I went online to see if others had issues and found that this is common, something about bad capacitors. Regardless, I am looking at options to resolve my dilemma.

We bought a 55" 3D smart TV about 1 year and a half, and about 5 months ago it started shutting off eventually. Then it was more and more, then I tried connecting the power cable directly to the wall and it worked fine for about one month. But now it's shutting of more than 10 times in an hour. Sometimes we can watch 20 minutes or half an hour but then it starts again. It is a pain in the ass... :/ I wasted my money on this TV... DON'T BUY!!

I am extremely dissatisfied with the LG TV (42LS4600), that I bought for Rs.60,000. Just few days after the warranty (1 year) expired, TV's picture tube has got spoiled. Experts told that it was a manufacture defect and will cost 30,000. And here we are angry with LG with all our home electronics being from LG, next time we won't consider to buy anything from them. And I will insist my friends also not to go for LG.

Purchased a 42" LG in April of 2011. In May of 2015 it no longer recognized any of the three input cables. Tried everything with no luck. I swapped w/ the tv from my bedroom and presto- everything works fine. Reading hundreds of others' posts about this same problem, looks like I'm out $1,000. Can't wait until my second LG gives out! Thanks a bunch for a crappy product. Last LG product I will EVER buy.

I bought a 65 inch LG TV last month and contacted them because it went out. They have a one year warranty but when you call them they refer you to a shop that makes you pay for the diagnostic with your personal credit card. Then they try to say that I somehow caused my tv to go out and they aren't responsible. Funny thing is I have spent less than 10 hours watching this tv since I work a ton of hours and when I get home I watch TV in my bedroom. They will sell you a junk product in order to make money and absolutely not care at all who they rip off. Life is Good? Yeah maybe for the guy scamming everybody out of money by selling them garbage and refusing to fix the issues.

I purchased this tv 47LN5700-UH_06 in Feb 2013. I have to say that I have been relatively happy with the device. I purchased the device because it is a smart tv and wanted to avoid purchasing additional equipment I.e. video game system or Apple.tv, or Roku to use apps etc. I remember I saw an app for HBO go and thought "cool." I recently subscribed to cable and only purchased one set top box for my non smart hd tv because, I was supposed to use app on tv right? Well they discontinued it. I called and was repeatedly told Lg does not support the application. I guess I have to purchase a Samsung as it's the only brand that does. I noticed lots of apps just stink, lots of options for u.k. channels etc. Too bad you will lose me as a future customer and I am prepared to purchase 2 tvs in the next week. I am going back to Samsung for sure.

We purchased an LG tv in March of this year and suddenly on May 11, 2015 it failed. We proceeded with all the suggested trouble shooting steps having no luck. The next morning we called the number provided to report our situation. We were told the nearest repair center was in Williams Lake, B.C. and an authorization to repair our tv would be e-mailed to them, they would contact us and make arrangements. All of this would be of no cost to us. Well, that has not happened and each subsequent phone call has resulted, in what I term "the run around". To this date we are still getting "the run around". Do you have any suggestions?

I bought the LG 50ln5100 at Wal-Mart in Nov 2013. A few days ago I came home from work and tried to turn my TV on only to discover I was only getting audio and no picture. I tried shutting it off and unplugging/replugging but nothing worked. I called LG customer service and boy was that a waste of anytime minutes. The guy listens to my story, puts me on hold for 10 minutes, and comes back to tell me my warranty is expired so there's nothing he could do (but try to help me find repair centers in my area). Meanwhile my old 32" Samsung that I purchased back in 2010 is in the room still running like a charm (and that's the TV my wife and daughter use so it gets heavy use). Never again LG, NEVER again!

I had a LG 50ln5700 just over a year last night it caught on fire. I was watching TV next thing I see smoke and the screen started to melt. I thought my house was going to burn down. I will never buy anything made by LG again.

I have purchased LG TV 32 inch on Sept 2013 from Snehanjali Electronics, Dahanu Road. Yesterday all of a sudden my TV stopped working. I called LG service engineer and he came for repair. He told me the display of the TV has gone and need to be replaced. The cost will be Rs 16000. How can a display of TV gets damaged within two years. It seems that you are not selling genuine products. A branded company's TV should not get damaged within two years.

Bought a LG 42" flat screen and a year later it will turn on flash the LG logo then go black. Called the company and they said they would fix it and send me a shipping label to ship but after several attempts I have still received nothing.

I bought a 65UF7690. I hate the way this new model asks for personal info before it lets you access the apps. I just tried to use the facebook app and I have to agree to LG taking all my info? Why is that? I now see LG will no longer support FB, I wonder why. Vizio and Samsung do not ask all this personal info to use something. The pic on this model is OK. I don't believe it's upscaled as claimed. On the plus side the magic remote is amazing but some apps like youtube just keep freezing and I have to disconnect the power and switch back on, a bit annoying.

Bought a LG TV in November 2013. 15 months later it started shutting itself off, for a few minutes at first and then for longer periods. I phoned LG and they advised me as it was outside the warranty period there was nothing they could do. This not good enough, I think LG know they have a problem and are hiding behind their warranty. I now have a TV that is unreliable and virtually useless. I did try resetting it and updating the software. I am very disappointed with LG and will certainly not buy another.

Contacted LG service to advise them of a problem with my TV and inquired about product/manufacturer's recall. They advised that they did not have any recalls for their TVs. Because I was curious I checked out your website. Given the number of dissatisfied consumers who took the time to register their complaint it would appear that LG have a lack of corporate integrity and are ducking their responsibility. I'LL NEVER AGAIN BUY AN LG PRODUCT. We have five TVs, I called Sony to get service on a six year old Sony, they fixed it for free, MANUFACTURERS RECALL.

My 55 inches 3D Smart TV is not switching. My daughter pressed a key on the remote which led to this display failure. The red light at right hand is flashing. Also the screen is all dark. There are instances that it ask for a control. What do we have to do to fix it?

In approximately January of 2013, my wife and I purchased a new LG 32" LCD television from hhgregg. The TV is used exclusively in our bedroom and my wife usually watches it at the most one hour per night before going to bed. Two months ago, the TV began abruptly shutting off and then coming back on without being touched. At first, I thought it may be a problem with our cable provider so I contacted them. They sent a tech to our home and the problem was seemingly fixed.

I purchased my LG 47" LED TV in Dec 2013. Last year we began having intermittent problems with the screen going blank. We could turn it back on so not a big deal at the time. Last week, 17 months after purchase the TV shuts off when we turn it back on, we get a quick flash of LG Life's Good then it goes blank and never comes back on again. I purchased an extended 3 year warranty from Target. They quickly handled getting a repairman out and just as a lot of reviews have said, the repairman tells us the screen is cracked! Our TV was set up on a wall unit and never moved from the day we bought it. We did not cause this crack! Of course, LG doesn't cover cracked screens so our extended warranty at all! After reading a majority of the reviews, it's very clear LG will be of no help. We have to purchase another TV now... It will NOT be an LG and BTW... Life's NOT Good with LG!

I bought an LG 55inch 55LB6300 tv. It had lines and a black box on it. I call LG to get it repaired. I also informed them that when I got the tv it had a dent on it. When I bought the tv as it was documented so they would not repair the tv. Lost out on a 600 bucks. I then was told I could get the same tv for 500 bucks so I bought the same exact tv. It then was having problems as they tried to blame it on the house electrical. I then tried the tv at another house and it did the same exact thing where it would shut off and if I run an appliances with a motor. I have been scammed out of 1,500 dollars. I am also a veteran of the US Marines and went to Iraq two times and still can't get help with a return for the first tv and my money back. I first thought LG was a good company. But after this I would never buy another LG product. And if you support the troops please don't buy from LG.

I would absolutely NEVER recommend buying a LG product and have been spreading this info with friends/family. Bought a LG Smart TV from Target in May 2014. By April 2015 we can get sound but no picture. When the TV is turned on, the LG logo flashes and the screen goes dark. The LG tech did nothing to help when I called in. I should not need to buy an extended warranty to make sure my TV has picture!! That is the essence of a TV. From the amount of complaints, dissatisfied customers, and people that have had this issue, I wish we could band together to make LG make this issue right for all of us. This company would have been given zero stars if that were an option.

I have a "smart" LG TV. It's supposed to be capable of accessing Amazon, Netflix, etc... I've had to purchase a Chromecast for it to make these usable. Amazon kept hanging, locking, disconnecting. Netflix had issues with the sound synchronizing with the video. The point is why spend the extra money to buy a smart TV when it isn't. Just buy a high def and use Apple TV or Chromecast and have a device that is not only smart, but works.

I purchased a LG 47" Tv at Walmart. I have had this Tv For 13 months. I was watching it and the screen goes black but the sound is there. I called Walmart, she told me to call LG so I did. The Lady was so rude she told me to give her the model number so I did. She said your Tv was at the warehouse a year before I purchased it so they have to go by that and the fact I was a few months over a year there is nothing that they can do. So I told her that LG Had really bad reviews and I wish I had read all of the reviews before I purchased this. I told her I am a single mother, I can not just go and buy another Tv. She said "I am sorry to hear that but there is nothing LG can do for you." I think LG should be shut down or be made to put a label on their TVs That "our TVs only last about a year!!!!"

I needed to replace my Sharp Aquos as after 6 or so years, on occasion it was taking a while to turn on so I began looking for a replacement. Every place I went there were LG TVs hanging on the walls: airports, bars, restaurants. They were everywhere and they always seemed to work well despite the fact that they were on for more than 16 hours a day - every day so I thought what better endorsement! I was wrong... I should have read these reviews first. The problems seem to be consistent and all within the same time frame. I don't understand why there is no consumer advocate group that is not holding LG accountable.

I just reread what I wrote last year and other people's experiences with LG TVs. My issue is different than others, but I will reiterate - I WILL NEVER BUY an LG TV again.

Our children bought us a TV for Christmas in 2013. At the beginning of April this year the TV stopped working. We called LG and they said that they could fix the problem for $120.00 to $195.00. We decided to have it fixed. When the repair man came he said it would cost $550.00 to fix. We refused. That's not what we were told over the phone. Then we were charged $120.00 for him to look at the TV. We were told over the phone that it would be one price or the other. Nothing was mentioned about an additional charge for repairs or we wouldn't have had them come out. I am 59 years old and have never had a tv only last just over a year. Very poor quality and even poorer service. Then someone told me that Walmart sells refurbished TVs as new. I can't say that this is true but I wouldn't recommend buying any LG product. They don't back it up.

We are very upset with the product that we ended up paying so much for through Rent A Center. We purchased it less than three years ago and now, have sound and it turns on but there's NO PICTURE. Customer service for LG informed me we had no more warranty (hmmm surprising huh?) and said they would send someone out for $190.00 or recommend some local LG repairman... I opted for local and waited all morning for him to come, and after his arrival sometime after noon, he spent all but ten minutes to tell me that it’s the panel and it would be cheaper to replace the whole TV. SMH!!! He charged us $75.00 for that!! I mean, you pay your hard earned money for these products and then you get screwed because of warranty or some other issue, never buying LG products ever!

I have a defective unit worked and turned on once now will not work. I have called CS 6 times now and get a different excuse each time. I have also requested to speak to someone in the US that understands and can speak English and was told that wasn't possible. I have been waiting over 7 weeks for a resolution. Don't buy from these idiots. Worst CS in the industry. I first called customer service on 2/23 and still no resolution.

Purchased this tv (LG hdtv model number 50ln5700) on 7-13-2013. Paid $809 for it. On 4-11-2015, this tv suddenly died. Still had sound but a black screen. I have tried everything imaginable and nothing helps. It now will not come on at all. When I use remote to turn it on, The "life is good" flashes for a millisecond and then nothing. Called LG service and talked to **. No help at all. ** says, "Call a service repair company." "No thanks!" As other reviewers on this site have commented, this is either a "chip" or "the panel" and others have said their tv only lasted a short while as this one has (2 years or less.) I will never buy anything with LG on it and I agree with a previous poster, LG=Lousy Garbage.

My 55" LG smart TV is not turning on anymore even when I press the power button on the back. I bought it from Costco less than 3 years ago but the warranty expired at 2 years. The Model # is 55LW5700 and the Serial # is 202RMGC2B663. I called LG and their troubleshooting steps did not resolve the problem. They told me I need to take it to a repair shop and get it repaired. Since it is out of warranty, they told me I have to pay the repair cost myself. I am very disappointed with this experience.

I purchased an LG 60" 1080P SMART Plasma TV (net weight: 77.2 pounds) on December 6, 2014 for Xmas. Less than 2 months and 3 weeks later, on February 23rd at about at 2 a.m., the TV fell to the floor! I called Corporate LG 1.877.543.8325 (many times over) spoke with Rep **. Once again I had to explain the whole thing and he said that he will calling me back after speaking to **, the TV technician (the Tech that came to my house to do a visual inspection of the TV). ** said to me that he didnt see anything I did wrong and that the plastic base gave way. I was pleased with his explanation.

LG TV 50" Model 50LN5400 - The TV's MFG Date is Feb 2013. On March 2015 the picture went out. I called customer service. They told me it would be cheaper to get a new one. Really a 2 year old TV that quits working. I will never buy another LG product again - they are JUNK. Save your money and buy a Samsung.

I bought a LED TV, model: LG 42LM7610 and after 2 years I faced a problem in the display. The technician from LG Company in Chennai INDIA, checked the TV and informed me that the panel of the TV is off and the fee for repairing the TV is about 60% of the initial price of the TV??? It is very interesting for me - the TV with this high price didn't work after 2 years.

Hi got the LG TV 47LA7400 in 2013. I have used may be for 100 hr at most throughout the year because I do not have time it. One day I saw a black mark on my TV at the bottom. I contacted LG customer care but they said I have crossed one year so they cannot do anything. I contacted many TV repair centers but they all said that it is a LG TV LED panel issue with is non-repairable. I have bought this TV for $1200 but could not even use 365 day (a year at least). This is really bad.

Since installation and replacement of the "motherboard" the audio of this set has been very poor. Though I use a hearing aid in one ear, I do not experience the same difficulty with a Panasonic TV of similar age. This problem is especially evident when watching any foreign program. When a DVD (with an LG player) or a Netflix program is played the performance is even worse. I do not plan to purchase another LG TV and may abandon this one for a replacement.

The TV has a good picture but no sound. It started off with sound stopping after a few minutes of being turned on, now nothing. I contacted LG but no help at all. I'm having to use a sound bar to get sound.

The model 55ln5500 manufactured in Feb. 2014 and still less than a year since July 2014 has a cracked screen from some internal thermal issue. One day it was turned on and I heard a hiss, sizzle, and pop and a little smoke came out and it turned off. I immediately turned it off by unplugging it and upon turning it on, I was in awe that the picture seemed cracked and broken. I figured LG would honor their 1-year warranty but no, they say physical damage from pictures I sent and have yet to come out and replace it. I hope they do through my rants and if not, don't buy LG. You will get screwed!!

I was having problems with the picture and called LG customer support. After reading the reviews posted here, I was very apprehensive about the help I might receive but I was very surprised. The first young lady I spoke with was obviously Asian but spoke with very clear English. She was very genial and walked me through the many steps her script called for with the hope that this would solve the video problem, she then passed me further up the hierarchy to be sure that everything had been tried. The next young lady was also very easy to understand and also very helpful. We tried a few other steps and she said she would send a service technician out, which I declined since the problem doesn't start until after and hour of the TV being on. She then gave me a case # and said to call back if the problem wasn't solved and they would arrange for a technician to come out. I couldn't ask for better service.

Bought LG TV. Within 2 weeks had blur line down middle of screen. Called service rep. Had to replace entire screen unit which is every thing but the black plastic frame. Would not been cheaper just to replace tv. Well this this lasted about 2 years and now another problem. It won't hold channel. Paid almost 900 dollars for a 2/12 years worth of use. What a bunch of crap junk. Stay far away from LG which stands for life with LG sucks.

Bought a 55" LG Plasma TV model #50PA5500 from Best Buy in Nov. 2013. 2 years 3 months later the picture went out. That's 3 months beyond the 2 year warranty. Called LG customer service... they were of no help, in fact they were rude. This was my first LG product purchase and it will be my last. Stay away from this company... poor products and even worse customer service. Any company that is not willing to stand behind their products, or offer some help even after the warranty has run - by a reasonably short period of time, is not a respectable company. They do not care about the customer or the products they sell. And from reading all the complaints that can be from online about them - they don't care about their reputation either.

My 60' Smart LED TV, which is 1 year and 3 months old has a line going across the screen. I called LG customer service and they only informed me that I would have to pay a repairman to service my TV. I bought my TV in Dec. 2013, and it is now March 2015 with issues already. I will never buy another LG TV. LG TVs are junk. My next TV will be a Samsung.

I have newly bought an LG LED tv and I am having a sound issue. During watching tv, the sound suddenly goes off and when I zip to another channel the sound comes back and within small time it goes off again. I would be so thankful if you can help me solve this issue because it really is annoying. Thanks.

I bought LG LED 42-in. 5720 from UAE but once I shifted to India, after 6 or 7 month TV has issue. It's continue switch on off when I started once I tapping on screen or back side it's working OK, then I do factory reset as per customer service center advise, such issue happen from its under-warranty period; but at that time frequency is low. Now such issue happen twice in week. So in that case it has issue with looseness or motherboard panel. LG should repair or replace this without paying. Same problems happened with many customer of LG. LG products are worst. I never recommended LG to any of my friend or relative.

I have 32" LG led. It is the worst product I have come across. Immediately after surviving one year's warranty its panel got damaged and its repairing is costing 16000+ which is more than the half of the product's cost. Irritated with service.

I purchased this television 3 months ago. It went out nine days ago. LG scheduled 4 separate 4 hour blocks for repair and no one showed up. I have made 17 phone calls and waited over 6 hours on hold and my TV is still yet to be repaired. LG customer service has been the worst customer service I have experienced in my lifetime.

I purchased a LG monitor from Fry's. I opened up the box a month later, assuming it was brand new and working, to find ONE DAMAGED PIXEL right in the middle of the screen. I have been contacting the customer service center for over a week and they're still giving me a run around to send pics to them to see the issue. Except I get no response! And no solution! I got robbed. So if you ever want to waste your own valuable time and money, purchase from LG cause they know how to screw over their customers. What a nightmare! Now I don't even want the problem fixed, I just want my money back and ABSOLUTELY NOTHING TO DO WITH LG EVER EVER AGAIN! So beware of LG because "life's bad" when dealing with that company!

I GOT my TV over a year ago, I've barley use it lately, I've had one problem after another. Plus, not to mention I'm paying so much for it from ** rent-a-center. Well the TV has a green bar that will go across the top of the screen and it blinks then the TV won't shut off or do anything unless you unplug it. My TV has also had a white screen with black small lines going up and down it and it wouldn't do anything. I would never ever buy another LG again or anything from rent-a-center. They said they'll fix it but never do. -.-

I bought the new 50 inch TV (50LN5320) in March 2015 at Best Buy which was manufactured Feb 2015 (I had to wait because it was on back order). Less than a year the TV would not power on. I called LG and the technician came by and said that it cannot be fixed. He took pics of receipt and said that I would provide his report and copy of receipt to LG and I will get a credit in 5 to 10 days. Called them 2 weeks after, no change with my case. I was told to uploaded receipts... did that 2 times to LG site. It's 2 months later and I'm still calling LG 2 times a week now so I can get my credit. I'm so tired of explaining my case on the phone every time I call... I'm up to 7 reference #s now and they still don't know whats going on. LG agreed that I will be credited but escalated my case but unfortunately I have to keep calling them to get updates on my case.

My LG tv worked ok until about a month after the guarantee ran out. I called an engineer out to look at it. This cost me £150. I am handy myself, but had never been in the back of a flat screen before. He simply changed a capacitor for a higher voltage. Three months later, the thing went off again with the same fault. It was taking longer and longer to switch on when the remote button was pressed. I changed the capacitors (three of them) myself, once again, with a higher voltage. It ran ok for about three months. Same fault again. I replaced the capacitors again, and again with a higher voltage. Again, it broke down after a few months.

I bought a TV in 2013. Several months ago it quit working. Today I called customer support. Got a worker I could barely understand. He basically told me I'm SOL.

50" plasma has no picture and I've had it for 2 wks short of 2 yr. There's no picture, only sound. I contacted LG and after several calls back and forth and providing copy of sales receipt, they said they would cover the cost of parts, but not labor. I'm afraid how much this is going to cost after reading reviews on the internet about the many people in the same boat.

Hope this mail meets you well. I am writing this email regarding a LG TV 65LA9700-TA (S.No - 404PLWR006025) and the customer service I have attained to date. To explain to you in brief. I had bought a LG TV 65LA9700-TA( on Feb 1, 2015) from LG showroom Anna Nagar, Chennai. It was installed within two days of purchase. The next day as I tried to register, I noticed that the screen constantly went back and forth (flickering), and there was an absence of keypad on the screen. I informed LG service centre of this issue, upon which they sent a technician (Mr. **). He mentioned that the software has to be re-installed and he will get back to me after communicating with the service centre (a video was also made of the issue at hand and forwarded).

TV requires a $900 repair on a $1200 TV. Purchased LG 50LN5700 Smart TV in September of 2013 from BestBuy. February of 2015 the TV goes black. No sound no picture and will only come on flash the LG logo then go off. Called LG and their response was the 12 month warranty is up and I need to take it to an authorized repair shop to be serviced. Found that the LCD panel is bad and needs to replaced. The panel by itself costs $650 and $150 for labor to get it replaced. LG has the attitude that since the year is up on the warranty they have no further responsibility for their product. A 17 month old TV has the most important part of the TV break and they offer no help. Obviously the part was defective and just happened to last 5 months long enough to let them off the hook. That is a terrible company and I want everyone to know.

Cannot use wireless headset with this TV. Get nothing but static. Sound system is poor. Voice quality comes across sounding like Donald Duck. I have been told that I need a $500.00 sound bar. Seems like a gimmick to me, if not, then a scam to get LG owners to spend more money on LG products.

I purchased this unit on December 6, 2014 from Best Buy in Grove City. I used this unit daily with no issue until today Feb 25,2015. The unit was on for closed to 5 min when the unit started making noise (like a coffee pot) and started smoking. My son yelled for me to come and look at it. By time I got downstairs to look at it, the entire living room was filled with smoke. The unit was on fire inside the subwoofer and the smoke came out of the sound hole. I grabbed the unit and tossed it into the garage and opened the garage door. It smoked for close to 20 min. I don't really care about losing the unit, I'M so thankful that it DID not catch the house on fire. The couch and the wall show sign of smoke damage but that's it.

I have buy LG Plasma TV before 3 years. Last week all of sudden it become faulty having no screen. I send it to the authorized LG repair center. After 2 day they called me the repairing cost Rs 25000 which is almost equal to the price of New TV. When I asked about problem they were unable to identify the same. As per them all parts need to be replaced. It seems quality of product is very poor and repairing persons are not skilled.

After sending my son's phone to repair a cracked screen, the phone was returned with the screen repaired but no longer able to connect to T-Mobile's network. I spent hours at T-Mobile following each of the four times I've returned the phone. I have now been trying for two days to get a refund or replacement phone as my 14 year old has been without his phone for six weeks now. Please save yourself trouble and don't buy LG.

I need to add a hearing loop to my TV so I can listen to programmes. This works fine when I am only using the TV but when I have other inputs to the TV, the sound is distorted. LG representative told me incorrect information prior to me buying the TV. I have followed up with phone calls and emails, all polite but they stopped answering emails without explanation. I have done several checks and the issue is with the TV. OK, the equipment I want to use might be a little different but can't I be the only deaf person who has bought an LG TV. I sent a letter to LG, I thought it might get an answer, but 5 weeks later nothing. My score is one star, I would have given zero if I could. Does anybody know how to get any service from LG?

The Picture will go and off at times. LG REPLACED THE PANEL WITHIN 5 DAYS. THIS TV'S HAVE A TCON BOARD WHICH IS attached to the PANEL so if the tcon goes bad the entire panel has to be replaced. This is a common problem with LG'S. I bought mine from Costco which includes the 2nd yr warranty which is somewhat of a good thing but then again I rather spend $300 MORE and buy a Sony. Their Quality is better then the rest period LG Samsung etc.... Use cheap components. I would say the longest lasting tv's without any issues is Sony and Panasonic but l always liked Sony better but again didn't have the extra money to throw away and that is why I bought an LG because the LG's look LIKE a SONY KNOCKOFF. LG had an class action about this problem while back. I can it's time for another one but it's obvious they have not addressed the main problem.

I have never owned an LG TV - probably never will. Checked into a motel on East Coast (business) turned on the TV - came on for 30 seconds then obligingly shut off. I have two Zyngas and a Panasonic at home - never a problem. Since this seemed odd; I Google LG and noticed this is common problem. Will inform Motel manager in AM before going to work. They will resolve the problem. Not enough time in life to fiddle with repair technicians. I will just invest in something besides LG products.

I bought this TV August 2013. The TV is beautiful, amazing picture and great 3D. BUT just last week the screen just turned black. We still had sound coming out but no picture. We call LG get the "let me transfer you" runaround and after a long time tell me I am 5 months out of warranty. 5 months! I get sent to a local LG rep to repair the TV, after which he tells us our panel is bad and the cost of repair is $800!!! THAT'S INSANE! Might as well buy a new TV! He tells me call LG and they might be able to do something since it's basically a new TV. NOPE. LG did nothing. DON'T EVER BUY LG! They will all break after a year! Who wants to buy a new TV every year? I'm going to Samsung.

We bought the TV three years ago and the screen just went black. It will not show anything. The consequences are that it will cost at least $200 to fix.

Have to say LG HAS THE WORST CUSTOMER CARE SERVICE in the world. PLS NEVER BUY A LG PRODUCT. Bought a new LG 55" TV which had a cracked panel on installation & LG just refused to replace it. Absolutely arrogant behaviour & they surely don't care if they lose customers.

I brought the television about 2 years ago. I start having problems with the color image and now the volume went completely out. Please don't buy any LG products. It's terrible.

Purchased a 50LN5400 TV on 12/2013. A week out of warranty the picture went out but still had sound. With the flashlight test you could see a faint picture. I had an extended warranty covered by credit card company. Someone was coming the next day so all was great! No, because I had to contact LG again and they decided to extended the warranty because "it's the right thing to do since it was just out of warranty." First they didn't have anyone authorized in our county so we had to wait. When someone did come to fix he was upset we were 2 hrs away and said he never would of taken the job had he known. Then he lays the tv face down on the tv stand to test it. The repair man tells LG there is no faint picture, which there is because he is trying to get them to cut us a check instead of him having to repair it. He doesn't want to come back to fix it so he takes the tv in his car and that was over a week ago. We have been given nothing but a runaround. I will never purchase a LG product again.

I've had this TV since late 2011. I spent about $1100 on it at BestBuy. It was working fine for about two years. Ever since then it has stopped working. It randomly turns itself off and then back on. I had to unplug it because it was driving me insane. LG customer service is terrible and they were no help. I will never buy LG again. Go with Samsung.

LG 47LN5200 LED TV Sound but No Picture: I bought my parents this TV last Christmas. It has been in use for exactly one year and two weeks when the screen went black. LG says it is out of warranty so a service call and charge is necessary. My parents have had GE, Sony, RCA, and Toshiba TVs that last over 10 years with no problem. In my opinion, the LG is made with poor quality parts and they are trying to get away with what they can and scam the US consumer. Please warn everyone about this company and let's force them to make a better product or sell to a company that will increase the quality. LG = Lousy Garbage.

I bought a LG 44" LED from Best Buy. Almost month ago when I was watching TV, my TV went off suddenly itself. I tried many times but it did not turn back on. I called customer service and they tried to diagnose it over phone but we still could not fix it. I called customer service about this issue more than dozen times and spend more than 5/6 hours over phone to get some help. I was able to get a hold of somebody to help me and we created a ticket. I have been asked to send them the invoice which came with the TV with all other manuals and warranty paper. I send the invoice. Invoice has all information including price, my name, address and where have been purchased.

I bought my first 3D TV on 12/10/2014 it was an LG model 60LB7100 within a week it was loosing the picture but keeping the sound, after it had done that a dozen times I took it back for an exchange. I got the new one home set it up the very next day it lost picture but kept sound. I called LG to find out what the problem was and if I needed to get a different TV but found I could not understand the man on the other end of the line. After a 45 minute call, all I could really get from this so called Tech was to not plug this expensive TV into a Surge Protector which made no sense to me. I got the second LG 60LB7100 on 01/08/2015 and it continues to go black. This seems to be an issue with these TV sets and I will not get another one of them and this one will go back too. A 60 inch TV is not the easiest thing to bring in and out and set up when you are in your 70's.

LG 50PV450 Plasma TV - I bought this TV about 3 years ago off of a good deal from a local SEARS store to use in my bedroom. The TV has had pretty minimal use, about 1 to 2 hours a night when I am going to sleep. In that usage I had a problem crop up about a year ago where the picture would get extremely grainy, like there was a lot of electrical interference, and it would get a red tint. It went away after I shut off the tv and unplugged it. Well almost a year later it is having the same problem again and this time it just won't go away. It seems like a defect in the tv that rears its head probably a year after normal use, just about when the warranty goes bye bye.

Last year during Christmas time I purchased a LCD 3D TV from Wal-Mart. Almost 5 weeks ago when I was watching TV, my TV went off suddenly itself. I tried many times but it did not turn back on. I called customer service and they tried to diagnose it over phone but we still could not fix it. I called customer service about this issue more than 10 times and spend more than 5 hours over phone to get some help. I was able to hold somebody to help me and we created a ticket. I have been asked to send them the invoice which came with the TV with all other manuals and warranty paper. I send the invoice. Invoice has all information including price, my name, address and where have been purchased. Later on I have been asked to get actual receipt from Wal-Mart. I called Wal-Mart 4 times but they indicated that to find the actual receipt will almost impossible/time-consuming.

The TV never compared to our Sharp Aquos that we purchased at the same time. Bought the LG 55LE5500 55" from E Bay and warrantied both TV's through Square Trade. The TV was always slow to respond and the remote worked with patience. The Smart part of the TV became obsolete as they just discontinued it. Now it appears that the sensor broke and the TV is frozen at the last settings (volume) that it was on prior to working. The only way that the TV works is if I physically plug it in. The volume is quite low, can't adjust anything. LG won't do a thing but luckily I bought an extended (4 year) warranty through Square Trade. They are so helpful. After they (Square Trade) put me on hold they came back and told me that I can buy a better, similar tv at various stores and cut me a check for $650.00. They even said is that OKAY instead of fixing it. It's not the full amount but with a blue ray DVD player I can turn it into a smart tv.

The TV turns itself on, so I have to unplug it when I turn it off all the time. Also an alert message continually appears in the center of the screen stating "This function not available now". It randomly comes up and flashes for extended periods of time and I am not attempting to do any functions at that time. While this is happening, I can't change the volume. I can change the channel. Has anyone experienced these issues and how can it be corrected?

I bought a LG tv about 5 years ago. It does not matter what model or size. Here is why. The reason I bought LG was their Web updates. Their sales people told me that this tv would never be outdated because they could always update it from web. I thought great this is the tv for me. So the other day my family decided to try Netflix for the first time. After 1 hour on the phone with Netflix they said my tv needed updated. They told me to call LG. They would take care of me. When I called them, it took their tech about 60 sec to tell me that they don't update this tv anymore. So I said, "Your company lied to me." The tech just kept saying there was nothing they could do for me. So if you are thinking about buying LG and you will be good, DON'T.

I purchased an LG smart TV from JB HiFi and it was working great until 4 days after the warranty ran out. I noticed 2 black dots on the screen and called the LG warranty number and they said out of good will they would extend the warranty and see what the problem is. I had to keep calling and finally they sent a technician out who was private by the name of Impulse Audio Visual. The technician came and removed the TV which he took back to his repair shop. He then called me and stated that the 2 black spots were actually bugs that must have been from manufacturing process. He confirmed to me that because the TV is sealed there is absolutely no way the bugs can get in from the vents and then make their way to the front of the screen as I have already stated the TV is sealed. He then sent a report to LG stating that he was 100% sure the bugs have been in there since manufacturing.

Right after warranty for this 50PK350 TV from LG, a... worm, a real worm appeared dead, behind the screen front glass, very visible, where its corpse is until now. Ok, I got used to that, but not long after, I noticed a green (most of the time), vertical line 1 pixel-wide, near the center of the screen, a bit to the left. A day or two after that, a second identical line appeared very near the last line. A day or two after, a vertical black bar from top to bottom, some 100 pixels wide appeared on the screen, and then another vertical black bar, about four times the last's width appeared near the left side of the screen. Now a fourth of the screen is totally black, but the rest is OK, apart from the first two, pixel wide lines. I checked inside, it was out of warranty anyway, so who cares, and was amazed by the bad quality of design used in connecting flat wire that integrates a failed IC, to the plasma panel - It was made TO FAIL.

As I am certain you are aware, all major producers of consumer televisions have abandoned Plasma for LCD or LED technology - despite the claims made by LG and other manufacturers. Unfortunately the replacement unit (LG 42LD450) has now developed a problem that is causing it turn off at random moments that have nothing to do with the sleep timer, the location of the unit, cables/cords, additional components, and any other items that we have checked by troubleshooting the problem based upon information available in the original manual or at the LG website. We have also performed trouble shooting with the our cable television provider (Verizon HDTV service) and replaced the HDTV box twice in an effort to correct the issue. We have even swapped this unit with another television in our home (LG 32LK330) and the same issue has not repeated itself.

LG TV Magic Mouse - Now no longer works with BBC iPlayer making it very laborious to access programmes. LG have admitted to me that many video streaming channels cannot be accessed though the adverts still claim they can.

I purchased a LG 55UB850V 55" LED 3D UHD (4K) television on the 22 September 2014. At the same time I purchased a LG BH744OP 3D Home Cinema Blu-Ray system and another LG blu-ray player for a different room at the same time. From day one, the TV has been a royal pain in the proverbial with the longer it is switched on, the longer it takes to respond to the various remote controls (the standard supplied one, satellite tv for volume, blu-ray player remote section for the LG TV's and the Magic Remote also supplied with the set).

It is very interesting for me, the TV with this high price didn't work for me even for 2 years and this is a big cheating from LG Company that sells equipment with problem. Shame on LG Company for this big cheating and I believe that LG is the biggest cheating company worldwide.

Bought an LG led tv 42 in Feb 2014. It cost me $550. The screen quit working correctly Nov 2014. According to a local tv repair shop, the screen was going bad and said to replace the tv. LG said they would charge a minimum of $250. This was my first LG product, it is also my last!

Bought a brand new LG 60Lb7100 TV at Best Buy for 1600$. Used for 3 weeks. The TV start to black out but still have audio. Use flashlight point to the TV. Still see the shadow moving. Have to turn it off and on to get the picture back. Keep happen everyday. Called LG for an appointment with the tech. They set the time around 12 pm to 5pm. Waited at home the whole day for the tech and at 5 the tech call me and told me that he can't come to the house that day. And through the phone he asked me what happen to the TV. I told him the problem and he said he will order part and I have to wait for around 10 days for the part to ship to my house and another tech will contact me?? Terrible service.

Brought the TV 4 days ago, unpacked it, put the wall hanging brackets on, plug in the power and HDMI lead, lifted it to hang when I saw the HDMI had come loose and then pop out on closer inspection. The housing for the HDMI lead had come out of the back of the tv and had broken. Anybody with broken connecting boxes please leave a note..

I purchased above TV from Walmart. The box said 50LGLN5100 LED 120hz but it wasn't, was a 60hz which 1/2 response time and about 50% cheaper. LG told me nothing they could do that I'm stuck with it. Explain I'm a cancer patient having to go Houston for treatment. Things are very costly. Didn't want any money just what I paid for. Called 1-800-243-000 ext 7117 (supervisor). Said I'm stuck with it. Ref#** purchased @ Walmart DeRidder, Louisiana.

TV was purchased one week ago. The TV was working wonderful until this am. The TV turned on and showed the purple screen with lg symbol in full brightness then it goes extremely dim. This includes the menu. It was playing for a few seconds just fine after unplugging it, now it doesn't even do that. There is a very faint picture but not enough to make out the menu options. This is horrible and frustrating to have a brand new TV just stop working. They will be coming out 3 days from now, but I think we may just return it and get a different one. At least it happened now.

I bought the LG soundbar NB3530A less than 3 months ago. One day as I was watching TV I smell something burning. Then I noticed smoke coming out the subwoofer and immediately I unplugged the darn thing. The subwoofer is now dead in the water.

I bought a brand new LG 50" plasma TV in July 2014. It only has 1 HDMI socket which did worry me but not enough not to buy it. Today though my satellite connection was lost and on looking I found that the HDMI socket had 'sunk' into the TV and disconnected. I rang LG and was told they will do NOTHING TO HELP to fix it and if I try to use the warranty they will simply say it was 'accidental damage' which means it's not covered on the warranty. They made it quite clear this is their policy on as many 'faults' as possible to exclude their liability! Life is NOT good.

The TV dims occasionally, making it very hard to see the picture. Also, there is no way to hook up wireless headphones so that those who are having a hard time hearing the dialog have no options to make things better. So, buyer beware!

Purchased a 24" LG monitor for work in June 2014 and in August it developed a randomly rolling screen and blacked out completely, only way to recover was disconnect and restart power to unit. I contacted LG customer service, described model and symptoms, and quickly was issued RMA number to send unit for repair or "replacement" as LG warranty states. Received delivery of monitor but quickly discovered something was definitely wrong. I received back a REFURBISHED 25" monitor that is 2 full inches shorter in height than the unit I purchased. After contacting LG customer service via email about this "problem" they flatly responded "in this case we're giving you a new one". But what they would not answer to is that even though it wasn't the same class size as I had sent in for repair or "replacement", IT IS A REFURBISHED UNIT, not new!

Our three year old LG washer, under extended warranty with Home Depot, is leaking again and ruining our laminated wood flooring. Home Depot will not honor the extended repair warranty any longer because they say LG won't pay them for the work! They have no idea who will do the work now!! It appears we will have to pay out of our own resources for the work we thought we already paid for!!! Who will honor LG's warranty now???

LG led tv are garbage. Why doesn't my tv turn on at all? I got to keep unplugging it and plugging it back in and all I get is a blue light - and it doesn't turn on at all. Spend all this money and you get garbage.

Disgusted by LG TV. I purchased a 50inch plasma TV and 1 year after the purchase the TV developed a fault. I contacted them and they arranged an engineer to attend. When they attended, they mentioned a crack in the inner tube and then left. The report stated that there was physical impact to the screen i.e. I caused it which is absolute rubbish. The screen cracked by itself could be due defect of the panel. After going back and forth for a couple of weeks, they are now suggesting that there was excessive force on the top of the screen. Which again is incorrect. I have spoken to an engineer and to get a report to be sent however he states that it would be impossible to determine the origin of the crack and LG TV know that hence I am unable to do anything further to show the defect. I am now in the process of complaining to them and shall also be in touch with trading standards. My advice is simple, never buy an LG TV or product. If that's how they treat their customers then aim is to ensure that whoever goes to buy an LG product to go elsewhere and hit them in their pocket. They cost me 600 for a defective TV. Let me put this in context, I never complain about anything. LG = Loads of Garbage!

I am having a 47" LG TV, product # Lg 47 LA 6900. In the middle of the screen it developed a darker area vertically about 10" wide. Any suggestions?

I have 2 LG smart TVs - one bought in 2012 and the other earlier this year. Both bought in Panama. NOBODY bothered to tell the local store where I have spent thousands of dollars for building a few properties - a great store and manager. So do you think I would have even considered buying a newer model LG Smart TV if I knew it was locked to the region I bought it??? NO! I am an American living in Panama - no communication was provided to the stores on this region specific setting because as near as I can tell from reading other forums/posts, everyone who has bought one of these TVs is mad - regardless of where you live. In my case I expected a TV like the older model I bought here too - good lord - I won't do any sw updates!!

LG 7100 Smart TV - We purchased this television in August 2014 and this first one we received was broken from the start. They replaced it on the spot at the store. Well, within 3 weeks, the tv started to have blackouts. Just sitting there watching and all of a sudden all we would have is sound. Called where we purchased and they sent the Geek Squad. Well, the picture comes back on if you turn it off and back on. So, sorry, can't fix it unless it is broken. It was over 2 weeks since we bought it and they just fix things after that. Here we sit with a $1600 television that picks and chooses when to have a picture and there is nothing that either the company we purchased it from or the company (LG) who produces them.

Contacted LG Customer Service regarding sound & volume issues with my TV. I do have a LG Premium Care Plan for repairs. After several emails with various people, I was told to call their Warranty Center which I did. The representative was courteous & efficient, took all my info, gave me my claim number THEN explained that they would send me a box in which I was to mail my 42 in TV to one of their "Repair Depots" where it would be serviced & returned in approx. 2 - 3 weeks. REALLY???? My husband & I are in our 70's & we are supposed to wrestle this thing back in a box. We are supposed to be without for weeks. Nowhere in the information listed in my contract does it say that the TV will have to be mailed in. I think the service contract is a joke!

Can I just urge anybody to NEVER BUY ANYTHING FROM LG. We saved up to buy a 56 inch tv from them which we spent over €1200 on. After 6 months it broke, the whole screen display went black. The 'lack of' customer response was that the tv would have to be collected in 5 days time, that it could be gone for up to 28 days. That there is no quality standard attached to the repair and that if it goes again after repair if the warranty is up then there is no comeback at all. I wish we had listened to earlier reviews we read, but when you pay that much money for a product and get a guarantee you expect it to last longer than 6 months. You also expect a better quality of customer service than just a quick plaster over the problem. I will stick to trusted brands from now on.

Bought a 60PV450UA Dec '11 & never purchased an extended warranty, so much to my surprise that 3 years 9 months later, the LG plasma has picture/color issues. There is ghosting & "coloration" mostly in the middle of the tv from side to side so makes watching hard to do, especially white backgrounds & faces etc. Contacted LG about this & that the tv is extremely hot to the touch on the back panel. First they emailed me back saying they probably could do an out of warranty extended in home repair, requested I send serial # proof of purchase etc, which I did, then they emailed back saying it was too far out of warranty.