
LG TV Reviews
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About LG TVs
LG TVs creates an extensive array of televisions and home entertainment systems. Its products include OLED, LED and NanoCell TVs, bringing together smart features and advanced display technologies. Founded in 1958, LG focuses on innovation and user-friendly designs, aiming to provide seamless connectivity and high-definition viewing.
Visit www.lg.com/us/tvs- Great picture quality
- User-friendly interface
- Good value for the price
- Frequent customer service issues
- Product malfunctions reported
- Limited warranty coverage
LG TVs Reviews
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Reviewed Jan. 4, 2016
Great TV. Good color. Fits perfectly in our nook. Would have liked a way to hook up additional speakers. Just wish I could get other services like Amazon Prime.
Reviewed Jan. 4, 2016
Our LG tv works very well. It looked the best at the store and it is 42" diag. It just fits our cabinet, which is very fine and we didn't want to replace. We are very happy with our decision.
Reviewed Jan. 4, 2016
While the picture quality on both our LG televisions has been good, we have had problems with the reception going in and out. It doesn't happen frequently, but it does happen. When we call the cable company, they invariably tell us that "The problem must be with your television."
Reviewed Jan. 4, 2016
Initially we had an issue with one of the components going out on the TV itself. Although the TV has been good, the experience we had with LG warranty was less than good. Never before have we had such a runaround. Had I known exactly what went out I would have ordered it off the internet and replaced it myself.
Reviewed Jan. 2, 2016
I purchased an LG TV model 47LN5400 from Best Buy on April 5th, 2014. My husband is retired so it was on more than expected but on January 2, 2016, the picture went out completely. The first thing we did was to contact our TV provider to make sure that wasn't the problem. After that we connected a spare TV we had and it worked perfectly. I then contacted the LG customer support and told them the problem. They determined that it was the main board of the TV, because we still had sound. I looked into ordering a new main board for $65.00 but found no one had it in stock which led us to think this was a common problem. Should a $600+ TV last less than 2 years?
Reviewed Dec. 30, 2015
Purchased TV (MO #50LN5400) at Fry's (first mistake). After 21 months the screen went black. Had sound, just no picture. This is the 3rd TV to go out like this, just in my family, two of which were ours. Called LG. They gave # for repair (135. 31). I did some research on Google (should have done that before I ever bought a LG TV). Learned a lot! This company is a total rip-off. They knowingly bought defective parts. Called LG back. Told them what I found out. Still will not stand behind their product. I know I'm just one person, but I will never buy another LG product again. And if there is a class action lawsuit against this company I WANT IN!!!
Reviewed Dec. 29, 2015
If there is a class action lawsuit on these tv's I want in. I have the 3d LG tv. Noticed a flashing blurb in the screen a couple of weeks ago, now my tv just went black. I can hear the tv, but I can't watch it. What a waste of money. I have had it about a year and a half. What happened to having tvs work for 5 plus years. Not going to waste my time calling them since I see this is a major issue with this tv.
Reviewed Dec. 28, 2015
Very good brand and product! You can't go wrong with an LG TV. I have 2 TV's and they are both LG's. LG is a good quality product and I would recommend an LG tv to anyone!
Reviewed Dec. 28, 2015
Best value for the money. Great sound and picture. Connections are adequate for interface with other devices and energy efficient. We own 3 LGs, a 27 inch, a 43 inch, and a 65 inch. All these TVs are worthy investments.
Reviewed Dec. 28, 2015
All of the televisions above, Sanyo, Sony and LG were fine. The pictures and sound were clear on all of them. Cable helps a television last longer anyway. Great pictures and sound. I have a LG now and it's fine so far.
Reviewed Dec. 28, 2015
Fairly easy setup, easy to use, plenty of features. The laser type remote is awkward to use. The picture is great. I have the 49" smart. Better picture than the 2 Samsungs and 1 Sony I also have.
Reviewed Dec. 28, 2015
I've had an 50" LG flat screen led TV for 3 years and it looks as good now as when I bought it. I've started buying all of my appliance by this brand because it's proven to be reliable.
Reviewed Dec. 28, 2015
I bought my TV approximately 6-7 years ago from Sears. It is an LG 43" screen. The color is still quite good for its age. The pixels are still quite good. The sound is great, it sounds a little like surround sound depending on the show or movie. I would definitely buy another LG television and I would also recommend an LG to anyone looking for a television.
Reviewed Dec. 28, 2015
As promised, the LG Smart TV has made available both cable and Internet possibilities which has met all we would ever need. The HD picture quality exceeds expectations.
Reviewed Dec. 28, 2015
Ok tv. 47" inch 3d lcd (not smart) but I did buy it in combo with a smart blu-ray. It came with a rattle in one speaker after half volume but I use an amp so all good. Features of the tv are whatever, the design is nothing special. But then again it's a budget model. I have fun with my kids and the 3d. Came with 4 sets of glasses.
Reviewed Dec. 28, 2015
We recently purchased an LG 65" UHD TV. It is mounted above our fireplace. The picture is spectacular. Watching movies and sporting events on it are very lifelike. We paid ~$1400 at Best Buy for the TV. I would definitely recommend it.
Reviewed Dec. 28, 2015
52-inch perfect for the space. Main board replaced after lightning strike and all is good! Same review for our 42-inch Samsung in our smaller space. Settings are beautifully designed and user friendly.
Reviewed Dec. 28, 2015
I purchased a 55 inch LG T.V. which has been excellent in quality and viewing. I would recommend a flat screen LG Television. I purchased it at Brick furniture store. Great deal.
Reviewed Dec. 28, 2015
Lg a good quality television. Wish that they would last longer. The only problem that I have experienced is a popping noise that happens periodically. Good picture. Good value for your buck.
Reviewed Dec. 28, 2015
After being disappointed with Samsung & Sony five years ago, I got a LG 55LH90 flat panel LCD. It was beautiful and worked perfect over the past years. This summer I upgraded to LG's 65" class 3d smart 4K Model 65UF8500. The picture is outstanding, almost like being there. The sound is much better than the older LG. As for the other features, it's nice to have Amazon prime right there. I tried the LG 55" OLED with the curved screen (not 4K) and did not like it.
Reviewed Dec. 28, 2015
I have a 32 inch LG television model number 32LN530B. I bought this TV as a replacement for my Panasonic which was a poor quality set. This LG does everything right. I've had it for 2 years and so far it's great.
Reviewed Dec. 28, 2015
I am using a 32 inch LG flat screen television. Even though I do not use a cable company, I used a regular antenna inside the house, it is very good. I can watch all the local channels and some more channels. I like to watch the news. I found this television very good, reliable, and easy to use.
Reviewed Dec. 28, 2015
42", 2 years of occasional use at our 2nd home. Taking longer to boot up each time. Likely will fail completely soon. Expensive lesson learned. Will avoid LG in future.
Reviewed Dec. 28, 2015
I have a LG smart TV with built in 3D. My overall review is that it is great. The bad part is that it has so many features that after a year and 1/2 of having it I still cannot figure out all the functions. So if you are tech savvy it's great, if not like myself it's like having a new TV every time you discover how to work a new function.
Reviewed Dec. 28, 2015
Basically I have had good experiences with all TVs. Lately have been impressed with LG. Good value for the price and we now have two of them. TVs have all lasted long time and as with everything else it seems one just disposes of a broken and acquires a new one at much cheaper price. Size does matter plus it seems that one should definitely give strong consideration to smart TVs what with options like Netflix etc now becoming very popular.
Reviewed Dec. 28, 2015
Exceptional picture quality, smart features easy to set up, outstanding overall quality. Replaced Samsung, much better. Superior performance, highly recommended.
Reviewed Dec. 28, 2015
We have an LG 3D LED TV. We love the picture quality, internet connectivity, and the 3D features are incredible. I would only purchase LG televisions in the future.
Reviewed Dec. 23, 2015
I purchased a LG 50" television 2 Christmases ago. This past October it quit working. I'm having the same problem all of the others are having as far as contacting LG. I contacted the corporate office and all they tell me, it's a "man-made product." Short version to a long story, I need to have a repairman come to my home and pay for its repair. I will NEVER buy LG again. I would like to be named in a class action lawsuit against LG!
Reviewed Dec. 23, 2015
I purchased an LG TV model 50LN5700 in July 2013 on Amazon. Today the TV went black, but the audio still worked. I immediately went to the internet to research the problem. After reading that hundreds of people have had the same problem I figured I had to buy a new TV. I can't believe the TV only lasted 2 1/2 years. I will never buy another LG TV! For the price I paid for the TV it should have lasted longer. LG should have recalled these TVs. I agree a class action suit should be filed. Count me in!
Reviewed Dec. 22, 2015
My husband bought a LG 60PV490 television. He bought it in Dec 13, 2011. On Dec 13, 2015 the screen went black but we still have sound. I called LG and they were no help. I have read on MANY sites of people with the same issue. The part I need is the YSUS board and they discontinued it. Now I have a $900 waste of money hanging on my wall. I called the repair business LG gave me and the guy even said he has a hard time getting parts for my TV and it would be $450 for him to fix it. How is he suppose to fix it when he can't even get the parts? LG is a complete ripoff. A 4 yr old TV in immaculate condition now is a hanging hunk of junk. Shame on you LG. They need a class action lawsuit for their terrible products!
Reviewed Dec. 22, 2015
I have had this TV (LG 47ln5700) Since July of 2014. The first time the screen went out was about 6 months after that in December. Now here we are, 1 year later, the screen is out again. Luckily the first time it was under warranty still, and they sent a repairman out to my house, who then took the TV for about 2 weeks, fixed it, and returned it. Now it's not under warranty, they do anything. I will NEVER buy another one of these LG TVs and I will tell everybody I know not to buy them. They are garbage.
Reviewed Dec. 21, 2015
Purchased LG TV (65" UF7700) from Fry's Electronic in July 2015. The TV have internal defect (crack screen). Bring back to Fry to return, they could not find any external damage (drop, ding or scratches). The box is in perfect shape so they blame LG defect. LG should take the TV back by honor the warranty (1 year warranty). Contact LG, they blame Fry's for damage TV from handling. Both side did not want take back the TV, now I stuck with DEFECT TV and $1403 bill. Bought TV in July 2015 until now Dec. 2015 LG & Fry give I a run around every time I try contact them regard the problem. I would not BUY or TRUST any product from LG & Fry's again.
Reviewed Dec. 18, 2015
Bought this Home Theater system, and it was only used on rare occasion. In less than 24 months, it quit working. They won't stand behind their products. A defect inside that is obviously a manufacture's defect. They only cover for 12 months. China quality! Stay away. No wonder they discontinue items so quick.
Reviewed Dec. 18, 2015
In Sept. 2014 I purchased a 70" LG Smart TV for $2500 at Best Buy. We were told this was a great TV by the salesmen and we felt confident that we were making a good choice. We did not buy the extended warranty for $300. Well, 13 months later the TV went dark with only sound. Upon researching the problem, I'm seeing it occurs very often and other consumers are left out of luck too. My husband, replaced the LED board and t-con board and the tv worked all day then the next day will be back to the same issues. We only did our own repairs because, LG was no help and there's no repair services near that has a good reputation to service it. I feel cheated. There should be no "shame on me" for not buying an extended warranty. It's shame on them for selling products that are made as if they are disposable and betting on that extended warranty to make more money off us when the problem isn't resolved with repair.
Reviewed Dec. 16, 2015
LCD Crystal Display model 55lm9600 was not working because the Time Control Board was compromised by. There were problems with the Time Control Board overheating and blowing a fuse and it failed because of there was too much current (power surge) which destroyed the LCD Crystal Display. This seems to be a common problem with these tvs - there should be class action suit against LG regarding this problem.
Reviewed Dec. 16, 2015
I bought an LG 50LN5100 two years ago and while watching tv last night the sound stayed on and the screen went black, from what I read online the tv has problems with the back light and the LED strips. I called LG and they said I have to pay a service person to come to my home and I have to pay for parts and repairs. I started researching the problem and many, many people have said the same things happened to them. So in short LG sells you a TV for good money and as soon as the warranty is up the parts go bad and you have two choices, 1) You buy a new tv or 2) You pay an LG service person to come to your house and pay LG for the parts and in a year or two pay more money to get it fixed again because it is a problem that almost every owner has this is not a fluke. I will never buy another LG product and I recommend nobody else does. I wish I would have read reviews before I bought this piece of junk money pit.
Reviewed Dec. 15, 2015
I am reading the same thing on this website about LG TVs. Clearly this company has a problem and they need to step up to the plate and correct this. After almost 2 years to the day of purchase screen suddenly went black but sound continued. Tried calling and they say call a repair guy, NO! The red light on the bottom blinks a few times and a pop of light appears and then goes away. This company should be held accountable and should not be allowed to sell TVs. Any suggestion or help with this?
Reviewed Dec. 14, 2015
After only 2 years the picture went black. Have sound and NO PlCTURE! Called customer service and executive service team. Could not get anywhere, even for a partial reimbursement. What a rip off from LG!!! NEVERI will buy another one of their products. Can somebody PLEASE start a class action lawsuit?!!
Reviewed Dec. 14, 2015
I purchased an LG 47 in LA6200 Smart 3D Cinema TV from Best Buy on 4/4/2013. After a couple days I had a problem turning the TV on and off so I brought it back and had it replaced. A few months later a window would periodically open asking if I wanted to change inputs. I tapped on the TV and it would go away. I would have called about it but I know that technicians have problems diagnosing intermittent problems (my bad).
So, fast forward 2.5 years after purchase and the screen goes black. I call LG and am referred to 2 different authorized repairmen. Both tell me LED back panel needs replaced at a cost equal to the cost of the original price (almost $900.00) and (of course) would be an uneconomical repair. I've called LG three times. They apologize at least 20 times but said they could do nothing to help me. Needless to say I will never buy an LG product again. And since I have nothing else to do till the first of the year I'll be spending the next three weeks sharing my story with hundreds of people. And when I go back to work in the trade show industry I will share my story at all the LG booths that I will be working near! I might not put them out of business but trust me they're going to lose more customers than myself.
Reviewed Dec. 12, 2015
I purchased a 47" LG Smart TV for Christmas for my husband from HSN in November 2014. He did not open the television until December. In less than a year the screen went black but it still has sound. I can get no assistance because it is out of warranty. My husband is so upset with me because the television that I replaced was still working and we had it for over 12 years, but I wanted to get him the new flat screen smart TV. We have given his old TV to his sister. I feel horrible. I will never purchase another LG Product. I have suggested that HSN stop selling LG televisions. Horrible, Horrible Product Purchase!!!
Reviewed Dec. 11, 2015
We have an LG television and just like others after a year the screen went black. There was audio, but that's it. This is obviously a poorly made product. I will never buy another one. This company should take responsibility for the poor workmanship of this product.
Reviewed Dec. 10, 2015
Purchased 2 50PA4500 LG TV's August 2, 2012 from HHGregg. The first TV lasted 2 years and the second 3 years. Incredibly short life span for TV's. The TV's were only for personal occasional use. Tried to fix and found that the serial numbers were radically different, parts are not interchangeable? I would not recommend the purchase of LG TV's.
Reviewed Dec. 10, 2015
Purchased a 47 LN5400 TV in 12/2013 from hhgregg. At the time hhgregg had a promotion of 18 months interest free credit. TV was paid off in 6/2015. Last week of November the TV screen went totally black. Initially we could hear the sound but when we turned the TV off and back on now the screen and sound was gone. Called LG customer service, we had already did the troubleshooting they suggested to no avail. LG customer service then informed us they could do NOTHING to help us because we did not register the TV after we purchased.
After reading other consumers very similar experiences, LG used any and all excuses not to back their product. Will never purchase an LG product again. We paid almost $700 for a TV that didn't even last 2 years. Customer Service told me we should have purchased the extended warranty. We do not purchase extended warranties - these companies should be making products that are not defective. LG should be making effort to replace/repair products that are defective instead of what they are currently doing - NOTHING!
Reviewed Dec. 10, 2015
I brought my LG TV into a certified LG electronics technician in Madison, WI after it stopped working. No picture, no sound. What I found out was that LCD Crystal Display was not working because the Time Control Board was compromised by there were problems with the Time Control Board overheating and blowing a fuse and it failed because of there was too much current (power surge) which destroyed the LCD Crystal Display. I am going to file a Class Action Suit and would like to know how many of you would like to be a part of this suit. I believe LG knew about this problem and didn't really care about the consumer. We do have rights and we should be compensated with what we paid or have a new LG TV. The is comparable to what we bought. My e-mail address is **. Please feel free to tell me your situation so that I can include that in my Class Action Suit. Much appreciated.
Reviewed Nov. 29, 2015
Bought a LG tv 50" inch led tv. 2 years and went out. Put over 125 dollars in parts. No back lights. 2 years of service. Product sucks. Would not recommend or tell anyone to ever purchase a LG product. Spent hard earn money and feel so ripped off. I know things break down. Come on two years service on a 600 dollar tv. What a shame. Save your money. Don't buy a LG. Never.
Reviewed Nov. 29, 2015
This LG 47 5200 TV went out on Oct 6 2015. It was 20 months old and bought new in box. Sound, but no picture. LG was no help.
Reviewed Nov. 27, 2015
We've purchased from Best Buy on 04/05/2014 the LG 50LN5400 TV and the picture went black. The TV turns on with only sound. LG comes with 1 year warranty for parts and labor. So it seems we're out of luck, we will never buy LG TV again.
Reviewed Nov. 25, 2015
I purchased this TV at Sam's Club March 2014. April 2015, 12 months and 1 month later it stopped working no picture just a blue screen. We did not take this TV out of its box until 6 months after purchase as we were remodeling. So only received 6 months of use out of this TV. I will not buy another LG TV again. I contacted LG they asked for my receipt and said they would consider this as it was a month over warranty. They kept asking for the receipt again and said it was denied but was going to escalate and then no response. Was not able to get ahold of the original person. I would not recommend this again. I see other people who bought this TV had the same issue.
Reviewed Nov. 25, 2015
I bought the TV brand new. TV worked great for 4 years. Then lost video and audio. Power light and buttons light up. Reset TV and went through all troubleshooting steps. TV did not experience any power surges or lightning hits. I can't believe my $650 TV is shot after 4 years. I've had tube TV's last 15-20 years without incident. I see this is a big problem with LG TVs. This kind of manufacture should be fined for the crappy products. Very unsatisfied!
Reviewed Nov. 24, 2015
I have purchased a LG 47-inch television in February of 2014, brand new from Best Buy. As of November 2015, the picture is not showing. I've called and all I could get was someone to tell me it's 265 dollars to repair after paying this amount for a television. A year later television is no good, it's unfair and I don't understand how these television are only good for a year. And LG don't want to anything but charge more money for something that was not made correctly. Ridiculous and I'm following up with someone about this now. I can't believe this and it's definitely bad business.
Reviewed Nov. 23, 2015
I am the umpteenth customer of LG who purchased a 47in Smart t.v. in November 2013 and now two years later in November 2015, the screen faded to black. The sound still works and the images can be seen on the screen with the "flashlight" test. Spoke to LG customer service which is a joke!!! Guy could barely speak English!!! LG KNOWS THIS IS A DEFECT in their product. I purchased a new LED converter which was on the main power board, installed it myself and STILL I have no picture!!! There is no way to get to the actual backlight bulb on this television to replace. How do we find a lawyer who will represent a class action suit all these consumers who have wasted their money on a defective LG product?
Reviewed Nov. 21, 2015
50" LG LED - Had for just 13 months (of course after warranty expired) and screen started going black while sound was fine. Would come back on then go off for 10 seconds then flick back on. I will never buy an LG TV again.
Reviewed Nov. 20, 2015
My LG 32" LED TV bought on 20th June 2014 gave up immediately after the 12 months warranty period got over. I got it repaired on 28th July 2015 through its customer care. The TV stopped working again in 3 months since the last repair. Now there is only audio and absolutely no video. The service engineer recommends changing the LED panel and that would cost me INR 11,000/- (plus taxes + charges). How can a TV that is less than 18 months old have such major issues? How can we trust such poor quality of products? Is there a solution to this issue besides spending 45% of the total product value to get it repaired?
Reviewed Nov. 16, 2015
I have been waiting well over 1/2 hour on tel trying to contact LG customer service. Hdmi connections all failed on LG tv. Terrible customer service. Will never buy LG again.
Reviewed Nov. 16, 2015
Purchased the LG 47LN5700 Smart TV and just over a year later, the screen went black. We get audio but no picture. LG will do nothing for us - apparently you should buy an extended warranty to ensure you get picture with your audio. I have been 100% dissatisfied with LG and this product that they won't stand behind. I'm hoping for a class action to make this right.
Reviewed Nov. 15, 2015
Stay Away from LG. Very very bad and worst experience from the LG customer service. I bought this TV (LG 55UV9500) from Frys store in Dec 2014. It worked excellent for 4 months and all of sudden the display stopped working however we can hear the voice and we see some dull image. Tried reaching out to customer care, from this point we started hearing surprise news.
Actually, I brought this TV in San Jose, CA and took it to India and learned LG don't cover the warranty outside the united states. Tried requesting for international warranty for additional price but they don't have that concept at all (unfortunately LG is international brand). But, LG is agreed for supporting if any issues in abroad with local customer care. However, we were learned that local support doesn't get parts to fix the issue and they were tried failing to place order for the part. Waited for almost 6 months now and there is no resolution till now. Just waste of money. I would strongly not recommend to go with LG.

Reviewed Nov. 10, 2015
We purchased a 47LN5400 two years ago. It worked very well up until two weeks ago. We called LG Customer Service that took us through a diagnostic that was useless (we had tried the same actions on our own prior to calling LG). So the rep gave me two repair company names to contact. When the repair person got here, he tried the remote and the TV turned on instantly to our surprise.
That night, we attempted to turn on the TV and it wouldn't respond so we called to have the repair guy come back out. At the second appointment, the repair guy replaced the motherboard and the TV turned, responded. Not even five minutes after the repair man left, my husband wanted to show me how well the TV worked now and lo and behold, it wouldn't turn on. We called the repair guy immediately so he could turn around and come back. When he got here, he told us there was nothing he could do and needed to take it to the repair shop. We've already spent $320 and still don't have a working television. Two year old TVs should not be having this problem.
Reviewed Nov. 9, 2015
I purchased a 60 inch 3D Smart TV model 60lb7100 in December 2014. It started having problems right away with the screen going black but sound staying on the store. Replaced it with the same model in January 2015. This TV does the same thing. LG will not own up to putting out defective products but I know 2 other people with LG TV's having this problem. They have sent a repair service out and they changed the motherboard on it November 6, 2015 and on November 8, 2015 my TV lost picture. This is a lot of money to put out for a TV that doesn't work properly!
Reviewed Nov. 4, 2015
47LW5700 3d problem with LG - Stopped working all of a sudden. Engineer who visited by looking at glowing light stated that the mother board need to be replaced. Later LG stated that we need to buy new TV with very low compensation as they stopped producing mother board which cost around In 7000. Is it not ridiculous to buy new TV within 2 years of purchase. Does this indicate LG only bothers to sell and do not care about customer.
Reviewed Nov. 1, 2015
I purchased a 50 inch LG LED TV model LN5400 1080P in December 2013. Friday night, with no warning, it lost the picture. We are told we have no choice but to replace the TV. I would expect a $700 TV to last much longer than 2 years!
Reviewed Oct. 31, 2015
I had the privilege of watching invisible LG TV!!! Looks like it is a common problem. When I called the service center, they mentioned that they have discontinued the product and hence will refund me a small amount compared to the amount they charged me. I strongly believe that if LG is taking out a product, then they should replace the whole product rather than reimbursing a pittance! I had called up their service station and call center and they promised to call back in two hours which was two days back.
Reviewed Oct. 29, 2015
My LG 47 inch tv is only 16 months old and went black. At first it was flashing on and off randomly. Then one day we turned it on and it just flashed the LG logo. The tv repair person that I was referred to by LG Customer Service wanted $500.00 to fix it. I don't have money to spend like that. LG is horrible. Never buy again.
Reviewed Oct. 27, 2015
I just bought a new 4k Smart TV model number and before I made the purchase I called to confirm that I could replace the "dumb" with one of their "smart" Magic Remotes so I could use all the features in the new WebOS 2.0 as it was designed. After three reassurances from their technical support I went ahead and ordered the new tv and the remote from LG directly. A week later I received both items only to find that the remote will not work without a $75 usb bluetooth dongle and even then only a few of the features would be available.
I called technical services repeatedly only to say it wasn't their problem and they couldn't supply the required part directly. Unless I want to pay for shipping back I am stuck with an expensive $1000 tv that I cannot use as it was designed. The phone calls have taken place over several days due to numerous "accidental" disconnections and I have invested over 20 hours on the phone only to arrive frustrated and deceived by a dishonest company that will not stand behind their product. Never again!
Reviewed Oct. 26, 2015
I just started having a problem with my LG 47 inch TV. No picture (black screen) but sound is ok. This seems to be a very common problem with larger screen LG TV's. I was watching TV yesterday afternoon when the screen just went blank (black color). The sound was just fine. I bought the set about 1-1/2 years ago and didn't expect a $700 set to crap out so soon. I am still under a Best Buy warranty and expect their Geek Squad rep here on Friday. I will never buy another LG product again.
Reviewed Oct. 26, 2015
I have LG model number 32LN530B. I bought this television one year ago and so far the picture and stereo sound quality is great. This set is easily the best I've ever owned.
Reviewed Oct. 26, 2015
I have an LG 46" LCD TV, I've had it for about 6 years and love it. It's been super nice. I would buy LG again. The picture and quality vs the price I paid for is worth it.
Reviewed Oct. 26, 2015
I bought a LG tv March 2014 for over $1500 in Sept 2015. Tv went black screen. Still had sound. Took to a tv repair shop cost $400 to replace 3 boards inside tv. Still doesn't work so I phone LG. They tell me it is the screen and it will be cheaper to replace whole tv. "Sorry we can't help you but set is out of warranty." They will not sell parts to anyone but an authorized repair shop and you have to pay them $90 an hour plus parts. I have looked around the web and seen many complaints about this. I think there should be a class action suit about this because it seems that they are ripping off a lot of people and they don't even care because they are getting away with it. I will never buy another LG product as long as I live.
Reviewed Oct. 25, 2015
Gift from my brother. I love it. But television science is changing everyday and it's hard to keep up. Also, even though pictures are much better, there aren't enough content to be useful. So, we're waiting for the content to catch up, before we even think about upgrading. The 3 televisions we have now were top of the line, when they came out few years ago. But now they're not. Why spend thousands on television, when we can't even see the movies in that high of a quality? We will wait couple of years for our next purchase.
Reviewed Oct. 25, 2015
I have an LG 50" 1080p Plasma TV, make and model I'm not sure of. I bought it about 4 years ago and couldn't be happier. The picture is very sharp and clear, sound is very good also. When I was contemplating a new tv, it was between the LG and a Samsung. I am so happy with the LG and would definitely recommend this TV to anyone looking to buy a new TV.
Reviewed Oct. 25, 2015
I have 7 tv's. 3 of them are LG. The other 4 are Toshiba. Picture quality are All good. The sound quality on the LG tv's could be better for all of them. The best TV is the Toshiba Regza model. Picture and audio are the best of them all.
Reviewed Oct. 24, 2015
I purchased a 55'' LG Smart TV in February 2014. The manufacture date was December 2013. October of 2014 I had to have a warranty repair completed on this TV which had gone black. LG Support sent a representative from "Gibbs TV Repair" Weaverville, NC and the repair was completed. Not a year later I sit here with the very same issue! Now I attempted to contact the representative LG sent and Gibbs TV repair is no longer in business and I called and explained this situation of here I am again with no TV due to the same issue re-occurring not even a year later and a supervisor told me they couldn't do any more for me.
I feel that LG corporation should stand behind their product line better this. I have a 55" paperweight that isn't even two years old! Things like this is why so many companies make more money off us as consumers in order to purchase additional warranties because nobody stands behind their products anymore! I will never buy another LG product and will suggest the same to everyone reading this as well...
Reviewed Oct. 24, 2015
Menu interfaces are intuitive. HD picture is sharp, clear and consistent. Sound acceptable without additional speakers. Very pleased with both units.
Reviewed Oct. 24, 2015
This TV was the cheapest in its class however I feel that it was a bit too expensive for what it is, only 720p, only 2 HDMI and 1 a/v jacks. The picture is so-so compared to a Samsung. But also have had this TV for 5 years and it has been working great. Overall, an ok deal for the money if you need a replacement TV in a hurry.
Reviewed Oct. 23, 2015
I have 3 LG televisions that have all been trouble free. My favorite is the 55 in. 3D TV which I enjoy for all watching especially sports. The newest TV is 5 years old. The others are many years older.
Reviewed Oct. 23, 2015
LG 32"- Although we'd heard some negatives our experience has been good. User-friendly with a good picture. We'd buy another one. The one we are describing is about a year old (or should we say, a year since purchase).
Reviewed Oct. 22, 2015
It's used as an extra monitor on my PC, so I can throw video onto it for everyone to watch. Excellent quality image. It's 3D but I can't recall ever using that feature. It's not hooked up to tv so no clue what sort of quality it picks up. Australian tv is so awful I didn't see the point.
Reviewed Oct. 22, 2015
I am in the same situation with my LG 47" flat screen going black with audio only after 2 years. I have gone through LG's customer service who tell me to contact a repair company. REALLY? After reading the numerous customer complaints about LG's flat screens going black with audio within a two year period or less, WHAT ARE WE GOING TO DO??? I am dumb-founded as to how this company is still in business. Is there not a government agency to contact to report the faulty product this company continues to produce, sell and make a profit from? DEAR LG, YOU HAVE NOT HEARD THE LAST OF ME!!!
Reviewed Oct. 22, 2015
The TV was easy to set-up. It really is "Smart", fairly easy to use after learning how, instructions came with set, not online, great picture and sound, all controls you would need. One negative, the remote have a laser-like pointer which is sometimes a pain to use.
Reviewed Oct. 21, 2015
60" plasma. Bought it at a bargain price but it's needed replacement of main board 3 times in 2 years. Twice under warranty, once on me for $394. Great picture.
Reviewed Oct. 21, 2015
I am what looks to be, just another resounding voice yelling the same things here on this page. I purchased a LG 47in Smart TV from my local home store. Fast forward 18 months, and now I have a useless box hanging on my wall. Yesterday the picture went black and the sound continued, I tried contacting the store that I purchased the tv from and they cannot help me past the 1yr manufacturer warranty. The next step is to call LG. I am hoping that something can be done.
Obviously this is a very serious flaw in their equipment and it is not an isolated incident. This is completely sickening that a large company can make a flawed product, mass produce and sell sell sell, make millions off of us, the consumer, and not have any consequences when their product fails after a very short time. Life is NOT GOOD here! I will be sure to tell everyone I know that this brand is NOT TRUSTWORTHY, and will never be purchased by my family ever again.
To a large company such as LG, perhaps it seems like just a drop in the bucket to spend 400-700 dollars on a tv that WE the consumer consider an investment for our household. But I am personally devastated that a large purchase such as this is just gone like smoke in the wind. And it still finds me asking HOW CAN THEY DO THIS? Not stand behind their product when so many are experiencing the very same problem as I?
Reviewed Oct. 21, 2015
It's fine but frankly I have 4 TV's and they are all different brands and they are fine. I have Sony's and Best Buy's brand and some other inexpensive brand. The LG works, never broke down and has good color.
Reviewed Oct. 20, 2015
Class action lawsuit needed against LG for defective smart TV. Only lasted two years before screen went black. Would like refund and compensation.
Reviewed Oct. 20, 2015
Netflix and industry wide supports units with HEVC (H.265) and this unit does not come with that type out of the box. So this $4800+ "4K" HDTV is outdated before it is even sold. Also it's not hdmi 2.0 like the newer models. So you'll never get the proper input from a 4k Blu-ray or any other input. It's hdmi 1.4 and will have to be retrofitted at YOUR cost to get any 4K in the future. They did not tell me this and that is why I am rating this so low. A few months later its price was cut in half with no restitution for even that either. IF they would just honor their promises and either upgrades or recalls this unit, I will change this rating for this model. Industry goes to H.265 and they sell this unit in spite of that? Bad move LG, bad move. Litigation is all we are left with. This issue will be a stain on that company if they do nothing about this, we will make sure of it.
Reviewed Oct. 20, 2015
No problem with this product since I purchased it about 9 yrs ago. It's a bit heavier than the other flat screens I have purchased. The picture quality is good but not as clear as another brand I have. The HD channels are about the same as the non HD channels, but I am satisfied with it. Since I have never needed any repair service done or mfg problems, I would purchase the LG Brand again if I were to purchase another TV. It's a good TV. I purchased a Sanyo & Philips TV, and both have not performed as my LG. The Philips TV screen has gone out & I have only audio? The Sanyo screen went out for a month then came back on & later went out again. So I know that if I purchased another TV I would look at the LG Brand.
Reviewed Oct. 19, 2015
Nice TV, great picture, dependable, but lacks an output jack (headphone) for using wireless headphones.
Reviewed Oct. 19, 2015
Purchased a LG 50"LN5600 18 months ago and now went black and no sound. It was out of warranty and you can't contact anyone at LG. Needless to say after spending $700 for a tv that hardly lasted 1 yr and a half makes you wonder how these people stay in business. I will never buy another LG product. I did check to see where the closest LG repair man was and it's 45 miles away. All I can say to consumers is don't buy their product. The sad thing is all our tvs were the big bulky ones that were up to 20 years old and you know what, I never had to spend a dime for repairs, you couldn't kill them if you tried. Now I have all flat screen tvs, all Samsungs and so far so good. I don't think a tv should only last as long as mine did but your only salvation is not to buy their junk.
Reviewed Oct. 19, 2015
Do NOT waste your money on these smart TVs. I bought LG smart TV thinking that I can use it to do "smart" things. First of all, customer service is the nightmare! None of them speak the proper English. Once, the guy was yelling at me for not listening to him. None of the apps are up to date. I can't use Netflix or Hulu or even YouTube. I can't go online or download any game! I can't use any of the apps without restarting the TV over and over and over. The worst TV EVER!!!
Reviewed Oct. 19, 2015
Purchased TV April, 2014 and had it 1 yr. and 15 mos. Now I turn it on and have audio but no picture. Contacted LG and was given the runaround. They did inform me I would need my receipt due to fact I didn't have any warranty. Took me two days to get in contact with Walmart purchased from and to get the receipt they required. Forwarded all the information, as they requested, and they still would not stand behind their product. I will NEVER and will encourage everyone I know to never purchase an LG product. I have read numerous complaints on LG TV's since my mishap and this is way too common and they don't care. Very upset.
Reviewed Oct. 19, 2015
It's an LG big screen adaptable with all we've attached. Excellent buy. We've had it for about four years and will replace with another when the time comes.
Reviewed Oct. 19, 2015
Have had three LG's... One had issues right away. Two have been plasmas. Great pictures. Do have some burn-in issues.
Reviewed Oct. 19, 2015
I have LG 42LD400 set for around 3 years now with no problem. The picture is nice and the remote functions great. Now when we changed services I noticed a slight improvement with the picture. So I guess the picture quality has to do with the cable service you have.
Reviewed Oct. 18, 2015
The sound is great. The picture is great. I'm not a big television person. I just need good color and good sound... without aids.
Reviewed Oct. 18, 2015
Our LG TV is easy to navigate through and was easy to set up. It has amazing graphics and fits perfectly in our living room. It was easy to transport home.
Reviewed Oct. 18, 2015
I recently purchased an LG 42" Plasma for my bedroom 1080p and I am pleased with the quality and the picture and easy of install.
Reviewed Oct. 18, 2015
This TV was great the first 23-24 months, then one night last week, the screen just turned off or went black. The sound was still on. For a 2013 $1000 TV, 2 years isn't much. I have found that changing Settings > Picture quality to the medium energy saving mode keeps it from happening, at least for now. The Auto setting results in black screen also. I could try the Low setting (meaning High energy savings) but the display is too dim. I didn't buy an expensive LED TV to watch a dim screen.
Reviewed Oct. 18, 2015
Excellent crisp picture and great sound. Easy to navigate controls to adjust color, brightness etc when needed. It is a 65" LG, not sure of model. Really happy with it!
Reviewed Oct. 18, 2015
I've had my 50 inch Vizio for nearly 6 years with no problems. I bought this crap 50 inch LG less than two years ago and got sound but no pic. No help from LG Support. Class action lawsuit sounds like a good idea. Bunch of **.
Reviewed Oct. 17, 2015
Has lots of plug-in options, a great picture, fairly affordable, and just a great quality TV. We've had it almost two years and it's still an excellent quality screen.
Reviewed Oct. 17, 2015
My LG has performed superbly and delivers the reliability I sought in a television. I would buy another product by LG because I'm sold on the quality and trademark.
Reviewed Oct. 17, 2015
I don't know much about technology, so this seemed a good set for me, since I wasn't intending to do streaming etc. Apparently the model I chose can do this if I wanted.
Reviewed Oct. 17, 2015
I have had my TV for 3 years now and there no issues. I have a 48 in LG flat screen with HDMI ports. Clear picture even when it is on energy save mode. The cost for the TV was spot on. It was not too expensive for a cost of a flat screen.
Reviewed Oct. 16, 2015
Great clarity, easy to set up, easy to use remote for all functions (no need for multiple remotes), great price point/value for the size and HD.
Reviewed Oct. 16, 2015
Tried an LG television for the first time this year and I'm absolutely pleased with it. The picture is so very clear and colorful! It's easy to set up to work with our AT&T UVerse remote control. I'm very pleased with my purchase. So pleased I bought one for the spare room as well.
Reviewed Oct. 16, 2015
We have three LG tv's and really like them. The color is great and adjusts to different aspects of light. We have had no problems with any of them. I would buy LG again.
Reviewed Oct. 16, 2015
LG 3D 1080p circa 2013 46" smart TV. Excellent picture and contrast, but poor internal speakers. A good amount of media features including usb support. 3 HDMI ports, component support, Ethernet port. Slim, modern design; looks fantastic mounted.
Reviewed Oct. 15, 2015
DO NOT BUY LG TVs and DO NOT BUY YOUR TVs at Costco!! No one stands behind their product. It's a joke. You will spend phones on the phone getting funneled back and forth in a circular cycle.
Reviewed Oct. 15, 2015
LG LED LCD TV Model # 32cs460 approx. 3 years old. I very pleased with this TV. I would buy the same brand again and have suggested this to others.
Reviewed Oct. 15, 2015
Very quickly after purchase I had the dreaded "banding" show up, a dark vertical column in the right center of my screen. It is just unacceptable to me that this issue (which is nearly a decade old now) in the LCD & LED era is still prevalent in these expensive televisions. They & all other companies are aware of it to the point that they set up their warranties to have a cop-out regarding replacing sets for this issue.
Reviewed Oct. 15, 2015
Flat panel 32" Roku TV - has Roku built in which is great for me since I've long ago cut the cord from satellite, which had been ripping me off for years.
Reviewed Oct. 15, 2015
I have a 55" LG Smart TV. It was very easy to set up. The setup process walks you through each step. It has a great picture and sound. The internet is user friendly. I am still learning to use the other programs.
Reviewed Oct. 14, 2015
Being a proud owner of 2 LG televisions has been one of the best investments that I have occurred. The first one I bought was a 42 inch, 120 mgh and the color, resolution is simply marvelous, having it for 3 years now with no regrets. The second television I bought is a 47 inch 3D, 240 mgh, smart T.V. has all the bells and whistles. Watching 3D can be a change of the norm if you don't mind wearing the glasses. LG has great products with excellent customer service along with warranty fulfillment.
Reviewed Oct. 14, 2015
We bought a 42" LG LCD TV for $300+ at WalMart around two years ago and have not had the first problem with it. It delivers beautiful picture and sound and we couldn't be happier with our purchase.
Reviewed Oct. 14, 2015
I have this 42 inch tv. I am very happy, no problems. Easy to move, easy to set up.
Reviewed Oct. 13, 2015
I have two TVs and happy with both. One is a plasma monitor and one is an LED. Plasma is more realistic but not as sharp as the LED.
Reviewed Oct. 13, 2015
Our television was excellent for two years, but recently has started changing the auxiliary channel for no reason as well as developing black marks on the screen. It's disappointing to pay so much for a tv to have it go out in just a few years.
Reviewed Oct. 12, 2015
I have 2 LG's. I think they are great! Haven't had a problem with them yet! The one in the living room is a 46 inch flat screen, and the one in the bedroom is a 32 inch flat screen. I'M having a DVR box hooked up today by xfinity. I have had Comcast for over 14 years. I think they are a great cable company.
Reviewed Oct. 12, 2015
The TV that I spent almost 3,000 has died a year into ownership and they refuse to replace it. They set me up with a repair under warranty and the repair place never showed. Then a second place was scheduled to come with parts and he did, but when he came he said none of the parts worked and this is typical LG and he would need to take my TV away and has no idea when or if it will be fixed as he can't figure out the issue. LG on the phone then makes things up (like that the service repair needs to be rescheduled as more parts are needed etc.) - This while the repair person is standing next to me and has no idea what LG is saying or why.
Reviewed Oct. 12, 2015
Purchased a 42" LG Television 42LN5400 model at end of May 2014. Screen suddenly went black but still has audio. Literally hundreds of reviews across the web of this very issue with LG TV's from 2013-2014 manufacture/purchase period. A large percentage of them failing just weeks or several months out of warranty. No recall or assistance from LG. I hope a class action lawsuit starts on this. Stay away from LG TVs!
Reviewed Oct. 12, 2015
Not sure of the model but have had this TV for about five years. Very clear reception and the remote is very user friendly. Have never had any problems with it whatsoever. I recommend LG televisions.
Reviewed Oct. 11, 2015
I bought my 46" LG TV about 5 years ago. I've never had any trouble out of it. I don't recall where I bought it, but I'd buy another one in a heartbeat. I believe it was BrandsMart. They have really good sales on televisions, and everything else!
Reviewed Oct. 11, 2015
LG 47LA6200-UA LED TV Broken. I purchased this LG 47" LED TV in January 2014. I now have a black screen with only audio. Less than 2 years from the date of manufacture, the TV no longer works. I am extremely dissatisfied with LG and will go out of my way to deter people from buying their products.
Reviewed Oct. 11, 2015
We bought our first flat screen about 3 years ago. It is an LG brand but I do not know the model. I love the wide screen and the colors just pop out at you. Everything is very clear and it makes watching television very enjoyable. I watch old DVD's on it. They are even more enjoyable to watch.
Reviewed Oct. 10, 2015
I have 3 LG flat screen smart TV's. My brother is a television repair man and said LG's break down the least and the parts are readily available. I had a Samsung that was only 5 years old, and the parts to fix it were no longer available.
Reviewed Oct. 10, 2015
I have bad experience with LG TV. I bought LG TV 55lx9500 in 2011. I bought warranty for 3 years for nothing because after 4 years later the TV got damage – no picture and no sound. I will not buy LG brand anymore.
Reviewed Oct. 9, 2015
I have a LG 55LB6300 and love the smart features. Watching TV is an immersive experience with this television.
Reviewed Oct. 9, 2015
I received a 47 inch LG LED tv for a gift in 2014. The screen went dark in July 2015. I had 6 LEDs replaced at a cost of $160.00, as the tv was out of warranty. As it is, the tv went dark again in Oct. 2015. By looking at the reviews, this is a common problem with an LG tv. A class action lawsuit seems in order. This will be my last LG product, and will never recommend an LG product to anyone.
Reviewed Oct. 8, 2015
I have an LG 45 inch flat screen. Once the cable company hooked it up for me and set it up, it worked very well. My only problem is that I never received a booklet about it and if you hit the mute too fast more than once, things pop up about changing settings. I have since learned not to do this.
Reviewed Oct. 7, 2015
LG Electronics 55EG9600 55-Inch 4K Ultra HD 3D Curved Smart OLED TV (2015 Model). The best picture I have ever seen over standard LED, Plasma, even CRT. It has the best black levels, color gamut and image resolution and 3D quality. OLED is just the latest and probably the best technology hands down that has come out of the tech world and probably will remain such for many years to come.
Reviewed Oct. 6, 2015
I bought my LG 55 inch Smart TV, right when I got back from deployment to Afghanistan. It worked fine until tonight where it made this whistling sound and then went blank screen. When I turn it on, the red light blinks and the screen comes on but it is. Reviewing the other write ups and it seems that this issue is happening to most of the LG TVs just after 2 years. If that is not suspicious then I don't know what is.
Reviewed Oct. 5, 2015
We have 2 televisions. One is an LG with a very big flat panel screen (approximately 48-52 inches in width) and the other is an Element brand television. It has a smaller flat panel screen (about 36 inches). We are pleased with the quality and durability of the televisions. We have had each set for around 3 years and have had no problems out of either one of them. I would definitely consider buying either brand again, especially the LG, since that brand seems to be more well-known and more available.
Reviewed Oct. 4, 2015
We have had our LG television for four years. It has performed 100% during this time with no glitches or service required. The quality of the picture is good but not excellent, and probably not near as good as the latest models.
Reviewed Oct. 3, 2015
LG TV 47ln5200. I purchased this TV in December of 2013. On September 30th I tried turning my TV on and I had a black screen and sound, no picture. I contacted a representative from LG and since I'm out of warranty they suggested I contact a repair person in my area. I've YouTubed the problem and it seems my LED lights are bad. I don't how many, but it seems expensive to repair. I'm very disappointed in this product and the customer service I received. I've never experienced this type of problem with a TV before. I don't know how to bring a class action suit against LG for this product, but I would be all too happy to participate in one.
Reviewed Sept. 30, 2015
We purchased an LG 50" television in December 2013 and it did not work out of the box. LG sent a tech to the house and diagnosed the problem 3 days after I called and determined that they would just replace the part needed rather than replacing the set. I had to wait another 3 days for the repair. Now, I had to take time off of work for both of these service calls, which took away vacation time with my family -- much more expensive price to pay! To make a long story short, this TV has broken down for the 4th time in less than 2 years and each time they just replace a part and each time I have had to take time off of work.
Fortunately, I was smart enough to purchase an extended warranty so it won't cost me any additional money. I have spoken with a manager twice regarding their product and the time it has taken away from our family vacation time. When I asked one manager if it would make him angry, he said multiple times "I have a different perspective than you do." Really? A different perspective? Bottom line is, DO NOT BUY a TV made by LG!
Reviewed Sept. 23, 2015
First let me start off by saying I will never buy an LG product as long as I live and neither will my friends and family. I bought an LG g3 cell phone and from day one I had problems with the screen freezing and updates. I called LG customer service which is obviously outsourced to India or Korea. First it's impossible to understand them. Second they are extremely rude and said you will get absolutely nowhere. After many calls and many letters they finally fixed my phone and when they sent it back it had a huge crack in it. Instead of offering to fix it, they filed a claim with FedEx. I can guarantee the crack was caused by lg because I was in the same spot underneath the back of the phone where the piece was replaced by LG. I found out they got the price of my entire phone of over $500. Then had me send my phone to them and they repaired it and kept all the money. I don't believe either of us should have gotten any money.
FedEx needs to take a look at what's going on with lg and their claims because it is fraud. As a police officer I think this is wrong and should be dealt with accordingly. Any business that runs this way is corrupt and in bad business. On top of all this every person I spoke with it LG customer service had a very strong accent. They were very arrogant, unhelpful, and extremely rude. Not to mention lazy. No one wants to help and it takes many phone calls and letters to get anywhere. Again, as a police officer, and instructor, I will tell everyone I ever come in contact with not to buy an LG product. It's too bad because I own 3 LG TVs, portable phones and other products in my house. But I can assure you I will never purchase an LG product again nor will my friends and family and if I could help it my colleagues and anyone I come in contact with will hear my story including my training classes.
Reviewed Sept. 22, 2015
I bought a LG 47 inch about a year ago. I turned it on today and the screen went black but I was still hearing audio. I called LG which was no help at all! Telling me that the warranty expired when they're clearly selling a defective product because most complaints on LG are about this very same issue!! I should not have to pay for a brand new tv after one year of use. Their TVs are no good after a year based on most complaints!!
Reviewed Sept. 22, 2015
Never buy LG LED TV. LG LED display panel is so sensitive and can easily break. There is no protective cover like in the old tv. It can break during cleaning and even hit a small thing on screen. LG does not provide warranty for the same as it cost more than half of the tv price.
Reviewed Sept. 17, 2015
LG (model 47LN5200-UB). I have a TV that I purchased late 2013 and it just went black without warning and will not work at all anymore. I went online to do research on the model, and found that many, many people have the same problem as I do and it also fails after about 18 mos or so. I read of all the tried fixes including replacing different boards, but what seemed to be the culprit is the LED back lights that fail.
I just took mine apart to check the LEDs, and discovered that one LED completely caught fire and melted itself and the surrounding plastic white reflector. It burned about a 4" diameter area and left black soot adjacent to it about 12" diameter. The good news is I found the problem, the bad news is it could have caused a fire. I have photos that I think I should send to LG to let them know of the fire danger. I don't know if anyone else has checked these LEDs to see if theirs caught fire also, but maybe that's what's causing all the failures of this model TV.
Reviewed Sept. 16, 2015
We have this TV since May 23, 2014. Now it has a black screen with volume. Called LG with no help. Spent enough money. Thought we were getting a good brand. This is the second one we got that went bad. We have three others hoping this doesn't happen again. I am not going to recommend this brand. Feeling disgusted. Model number 50ln5400. It's not fault of place that I purchased it from - they have tried to be helpful.
Reviewed Sept. 14, 2015
Our LG TV is not even a year old. It stopped working and had A vertical green line down the center. The tech came out and said that LG considered a vertical or horizontal green line an indication of a cracked screen which they consider physical damage even though there is no crack in the screen. The screen looks like it is brand new. When I talked to LG they refused to honor the warranty because they considered it physical damage even though there is none. Talking to LG Customer service is an extremely frustrating experience. I will never buy anything from this company again.
Reviewed Sept. 14, 2015
TV 42LB5800 Smart TV - Multiple problems with this TV. Freezes and have to power off and back on. Netflix doesn't remember login so every night, have to tediously re-enter information. Have complained to LG and they say they are aware of the problem, but it has persisted for weeks now with no indication they are fixing it. Won't ever buy another LG product.
Reviewed Sept. 13, 2015
42" Flat Screen TV. This product kicks off and on all by itself. I've tried to unplug it and let it sit for a few hours and it still does the same thing. This TV is only two years old. I wished I known this page was here before I purchased. Seems that this is a constant issue with LG TV products. If I have to purchase another TV I guarantee you it will not be a LG product after seeing all these reviews. YOU NEED TO FIX YOUR PROBLEM!!! You keep letting it go like this and you will be out of business. BAD NEWS TRAVELS FASTER THAN GOOD!!! People will quit purchasing any of your products and you will go under. I will say though that the LG Cell I've not had trouble with.
Reviewed Sept. 12, 2015
LCD Smart TV Model #47LN5700 - We purchased this product on 12/22/2013. Today, on 9/11/15, I turned the TV on and the picture disappeared. There was only sound, and no amount of troubleshooting with the company that provides the service plan (which we, thankfully, purchased) could fix it. We now have to wait up to several weeks for this to fixed, offer the service plan. My issue is that a TV should last longer than a year and a half. This TV was over $700, and that was on sale! Furthermore, I've seen this exact issue reported multiple times.
When I called LG Customer Service, I was answered by a call center in India. I basically told that LG wouldn't do anything because the warranty ended after the first year and that they cannot guarantee the longevity of their products! Seriously?! LG can't guarantee that their products will last at least two years. What a crap product. I'll never buy LG again, as the quality is clearly questionable, and I'm now worried that my washer and dryer are LG. I mean, are they going to stop working soon, too?
Reviewed Sept. 8, 2015
My year and a half LG 47" Mod. No. 47LN5400 T.V. just decided to lose its picture. Considering the fact that I paid over $600 for it, you would think it would last at least a couple of years. Apparently this is a common issue. If I had known this I would not have purchased LG. After calling customer service even though the year warranty was up, I was given a ref. no. I thought "gee, maybe they will do something about this." Yes, they will do something, for an extra $180-$200 and something. So then my T.V. will be just about $1000 with a limited warranty. LOL. Before you buy LG DO YOUR HOMEWORK!
Reviewed Sept. 7, 2015
My daughter purchased a LG 42" Smart TV from Amazon in December 2014 Trading in our tube tv. This tv was a seemingly amazing product. On Monday, August 31st 8 months after the purchase, the tv had a black screen and sound. I called Customer Service and they scheduled an appointment for Tuesday with a local servicer. When I called the local servicer, they told me to describe the problem which is pretty simple - black screen, no sound and then went on to say they would order a part and not be out on Tuesday as LG had promised but Friday with the part. This made perfect sense to me since it would alleviate two visits.
When the servicer came out on Friday the ordered part did not work and another part needed to be ordered with a possible repair time of another week. I called LG just to say why did they not authorize all parts and return those not needed but they disagreed with me. In any case, they didn't seem to have an issue with anything I was saying. The fact the tv should not fail within 12 months, the fact that they don't feel it's relevant to bring all necessary parts in one appointment or the fact that they gave me one day and it was clearly not possible for it even to be fixed in the time frame. I went online and there are complaints about the same issue (Black screen, sound) so it's obvious something is wrong with the product. I went to Best Buy and the salesperson told me LG is one of their top brands but LG is not really concerned all their customers are having issues. Maybe it's a defect in the part.
Reviewed Sept. 7, 2015
Bought 60" plasma TV. Less than 3 months old it cuts off and did come back on, now it won't turn on. LG wants to charge me for the repair. There are a lot of complaints about LG TV. Please don't buy one, you'll be without a TV and cost you 1200.00 down the drain. :(
Reviewed Aug. 31, 2015
Same thing here, I turn the tv on and there's nothing - no sound or audio. TV is like a year old and paid a lot of money for it, now it doesn't work. I have Samsung TVs in my bedroom like 7-year-old and still works.
Reviewed Aug. 30, 2015
I bought a LG TV from RC Willey and they offered me a 4-year warranty so I got it. Sure enough my tv breaks down so I call them. They say LG likes to take care of the problem if it's a year or less so we have pro tech electronics fixing it. It's been 3 months and still my tv is not fixed so I call them. They told me they can't figure out what the problem is so they will have to request for a new one but it will take a while. This is just ridiculous how much I paid for this tv and I can't even use it. It worked for 3 months. Lesson here is don't trust LG. I'm just mad because I was told it was a good brand. Next time I'll go with Sony.
Reviewed Aug. 28, 2015
Purchased this set around March of 2015 for my son - $550 new from Best Buy in Lakewood, CO. The OEM stand just snapped, (4 months old) TV comes crashing down, corner hits the glass top of his new $500 TV Console and that glass scatters everywhere ($170 repair cost for this). Dealing with LG customer service is a joke, can't even get them to look at my photos to see that obviously the stand has defects. And, don't wait around for them to call you back like they say they will. They also gave us service center contact info - my son spends 1 hour trying to find the place and it doesn't exist.
I called the other service repair company before sending him out again with the TV to make sure they were in business and to give him an overview of what happened. The service tech was kind enough to call the LG rep who handles his warranty claims and the LG rep said they do not cover any aspect of damages due to stand breakage. Warranty info is not to be found anywhere on their website or in the Owner's or User's Manual. Bottom line - TV weight with stand 40.1 lbs. Without stand 39.2. Seriously? A 40 lb TV sitting on a 14.4 ounce base. I give up! No more LG products for my home.
Reviewed Aug. 28, 2015
Never buy an LG TV... I purchased the TV and within a few months it started turning on and off randomly. Extremely frustrating. We finally had a technician come out and look at it. Turns out it was manufacturer's defect and they fixed it since it was in the warranty period. Then a few months later, no picture, but sound. I did some research on the Web and found out it is a relatively simple fix to replace the LED strips if you are handy BUT LG, since they are a terrible company, will not sell you the parts to replace yourself nor will they provide them to any of the parts distributors out there.
You need to get one of their techs to come out and do it at some ungodly rate since it is now just outside the warranty period. It has been nothing but problems. I have a Samsung Plasma that I have had for years no problems, and I even bought a no name brand for my dad who keeps it on almost 24 by 7; he has had it for years and not a problem at all. I would never buy an LG product again given my experiences. Really poor quality... Why pay to have it fixed. It will probably have some other problem a few months down the road.
Reviewed Aug. 27, 2015
I bought my new LG TV 50LN5100-UB only one year and come out a lot of horizontal lines on the bottom of screen. Call the customer service. They say must have receipt to care my LG TV. Think about my old tv samsung more than 10 years still working, so I don't keep the LG receipt, now LG say no receipt they cannot find out my LG tv still under warranty or not. But they can find out this tv made in Mexico SEP. 2013. So, LG TV form make until now Aug. 2015, it cannot use anymore, so sad, so bad...
LG TVs Company Information
- Company Name:
- LG TV
- Website:
- www.lg.com