LG TV Reviews

Bought on Dec 10, 2025, its now 28 Jan 26, paid $1499. First issues appeared a week later, slowly getting worse and now it’s not working. Asked for a full refund within nearly at 30 days, but was told no by the AAFES exchange. Asked LG for a repair order to fix it, but was told that unless I can get the wifi screen to show a specific software setting, no. The issue is with a Wi-Fi module well known in the sphere; it causes a cascade where the TV won’t operate correctly or even let me get to the screen. The pictures show the issues we had before it slowly locks up to see any settings. Called Asurion, told I didn’t have an account, shared it, and was told it’s under LG warranty, and they have to fix it. But I paid for top coverage and was told that it doesn’t start until the manufacturer’s warranty is up.

Purchased from Costco, have always owned Samsungs and figured I'd try something else. How you actually make a tv this horrible is honestly impressive. It loads the app you click maybe 1/5 times? Freezes, goes black, network errors; you name it, it does it. First LG tv I've ever owned and last I'll ever own.

New LG TV 65 inch will not recognize the HDMI inputs. Has 3. All useless. Have a cable service, no chance it will work. Apple TV not going to work. Internet search known problem with LG tvs. A lot of solutions, none work. CS useless Stay away.

Richard was quick to respond, assess the problem with key questions, offered advice and a solution that worked right away. He was helpful and patient. Also gave advice should we encounter other issues.

This is my first time purchased this LG TV in 2024 with 75 inches 2500, but I never happy with it. Now the dual Wi-Fi speakers stopped working. Never purchased LG products again! LG sucks badly. I regretted purchasing this TV.

Purchased an OLED TV (OLED65C4PUA) three months ago. Highly rated product. The product has not worked correctly for almost the entire time I've had it. Have spent hours on the telephone with LG customer service which I must say is abysmal and, at times, condescending. The TV crashes on a nightly basis. Locks up during a program, will not load apps, etc.

Tv is not even a year old and keeps signing out of YouTube when it is supposed to stay signed in, dealt with LG customer support for 3 days before they gave up and started blaming Google, will be returning tv soon as it clearly has software issues that lg refuses to take responsibility for.

Constant disconnects, takes forever to come on, horrendous remote. Living room and any other device in the house is connected but of course, the bedroom tv isn't connected to the Internet, but sit in the living room to watch TV and it can automatically connect to "check in". Can't connect for live or Prime login, but hit the damn Disney Channel or other subscription channel button and suddenly it can connect and try to sign you right up...wanna leave the incorrectly hit sign me up page....pause....trying... to....connect. No internet connection.

Great tv, absolutely the worst remote that I ever used. It is complete joke. The LG TV is crystal clear, major app already loaded. The remote can easily make you crazy. Buttons stick, don't register when you hit them

On June 16, 2025 I purchased a LG ThinQ 65 inch tv from a local department store. Bought brand new in the box. Today October 1, 2025 the sound went out on the TV. It's not even 4 months old. In dealing with customer service online they are telling me the TV warranty not valid. I said impossible, the TV is 4 months in my home. He advised the TV was manufacture in April of 2024 so it was passed the year mark. I said that was of no consequence to me. I bought it new in 2025. Absolutely ridiculous and petty on the part of LG to not honor this warranty. I will never again buy a single product with the name LG on it and you can take that to the bank!

LG has loaded their televisions with an interface “ThinQ” which makes the TV run slow. You need to log in to ThinQ to add an app like YouTube TV. To run tv & ThinQ it takes a lot of speed so plan on 1 gig internet service. Not intuitive. Would I buy another, no.

Bought tv with installation. They sent an installer out before tv arrived. Rescheduled install. Never came. Called 8 times. They canceled the install for no reason. Now have install for 3 days from now. New house tv is in box. Last time we spoke asked for supervisor...they hung up and sent email confirming install. They have no idea what they are doing.

I bought an LG 75UQ8000AUB about 2 Years ago and now it just died. No picture or anything. Called LG support (got a case #) and they said it's out of warranty so I'm out about $1500. This is my last LG. The menus were super slow, takes 3 mins to change channels, loading times on anything in WebOS was terrible, among another annoyances. If LG builds things to last a couple years, then stay away from this brand!

Bought an LG 4K ULTRA HD tv LESS THAN 2 years ago and there is now a permanent line across the screen. The tv was not touched, the line just appeared. Warranty only lasts a year. Have to buy a new tv only after less than 2 years. DO NOT RECOMMEND BUYING THIS PRODUCT. If I have to pay over $100 for a service tech to come out, then I might as well buy a NEW TV. I paid $420 for the tv at Target. I did not get an extended warranty because I know I would not cause damage to the tv and ASSUMED without causing damage nothing SHOULD go wrong. Just sharing my experience for others' consideration before purchasing this item.

Garbage operating system. I have a 78". Great picture. Worst operating system out there. Pretty sure it runs off a flip phone. Most apps are NOT supported by LG. Very frustrating that you have to use a computer to take full advantage of this TV when others do everything with in themselves. Do not buy LG TVs!

Brand new tv picture goes blank and there are numerous hoops to jump through to reset it. I am returning it to the store and am going back to Sansome who I have more favorable experiences with. Maybe someone with a better technical background would be better equipped to handle this problem.. Also, your warranty sucks, as you charge money for technical advice, which is extremely dishonest. Never had to call Sansome for help as their tvs always worked.

I am so frustrated I could scream!! For the 3rd time since I got my LG OLED 77 TV (oled77g4wua) less than 2 years ago you have forced me to sign in to my account. I am 80 and at may age this no simple task. Took me 30 minutes to do it on the tv. Five times you rejected my password until I got it right. Using the remote as a cursor is a pain. It jumps around too much. Now the tv tells me I can only use my password for 3 months before I have to change it yet again! This is not my bank or credit card. Why do you need this level of security. They do not make me do that! This is just a simple TV and I want to watch a TV show and not miss the 1st 30 minutes because I am ** around with you wanting to confirm my email for marketing purposes.

This TV was absolutely fine, great picture, good volume, until it ran an update on May 21, 2025. Now, I have to agree to a user agreement simply to log into any streaming services. There is no way to opt out of it, or get around it. This is simply a television. I only want to watch television. I shouldn’t have to agree to an annoying user agreement in order to watch it. Please do your market research some other way.

My wife loves the tv for watching movies. I bought the tv so I could watch live tv and change channels with the numbers on the remote. More than 50% of the channels say e799 at any given time, and get no reception, and the error changes every day and the amazing part is some days you get a channel and right in the middle of a show it is gone and the channels rotate the e799. message. I bought the 80 series tv hoping to get a better quality and I thought LG had a quality product.

Bought a 70 inch LG TV, was very unhappy with the operating system, why are some apps not compatible with LG. Have Samsung TVs in our house and Samsung is so easy to navigate and download apps... I find it ridiculous that apps that I can download on Samsung and LG I can't. Will stay away from LG products, had a LG cell phone that I had problems with and swore I would not buy another LG product, but gave it a chance again and bought LG TV which was dumb, well took it back and went back to Samsung.

Horrific customer service. Don't make the same mistake I did. I spent $2,083, on something that didn't last 15 months.... Then customer service nightmare. They will fight you, and break you down, until you can take no more. Live and Learn.

I purchased a LG Oled in December as a Christmas gift for myself after wanting one for a couple of years. I chose LG after careful research. I was completely astounded by its performance. But after only 2 1/2 months the TV failed. I contacted LG customer Service and once convinced of the problem was told a repairman would be scheduled. After two weeks of hearing nothing I called again. I was then told a service technician wasn't available in my area and my claim was being transferred to a "locater Service" to find a technician. After another week nothing happened. Another call to customer service. I was then told that if in 7-10 working days a technician couldn't be found I would be given a refund or new TV.

Before passing judgment, understand that I was in tech services/support for over thirty five years, installing printers et cetera on networks, performing repairs, and instructing. First, in order to use many of the apps you Are forced to use QR codes. Please refer to YouTube video, Why you should never use a QR code. That's the least of my trouble with this product. There is absolutely nothing intuitive about it. When I am finally able to access anything the ride is not worth the climb. Most of the time I'm forced to just watch YouTube, which is what I was doing before purchasing this television. The prompts say it has Chromecast built in however, It hasn't the flexibility of my phone, I can't access functions I commonly use, and I am annoyed by the many hoops one must jump through just to get to where you can watch the things I easily watched with the external Chromecast device.

Purchased LG OLED65C3PUA in January 2024. Had Samsung prior and wanted was I thought would be a better set. WRONG! The volume constantly goes up and down even after speaking to customer service and their so-called fix. Never fixed. The clock time and date has to be corrected constantly, even after using manual and automatic. And finally that stupid little "Pointer" on the remote is crazy. Unable to get rid of it permanently. I paid a hefty price for this "glorious wall picture". I am going to donate it to charity and buy a Sony. Much better quality.

LG tv's do not support many apps such as Paramount + or Peacock. They are horrible, non-user friendly, supposedly "smart tv's" and customer service is beyond horrible if there is such a thing. What a waste of money!

LG OLED TV, great picture, horrible software- most apps aren't supported and the tv frequently lags because of the weak OS LG uses. Refrigerator broke down one week after the warranty. Sop a little over 2 years of use. LG customer service is the worst. After paying the repairman for the refrigerator my card was used for unauthorized purchases- the bank quickly stopped all transactions. I called LG to pay the repair bill, and instead of taking my new credit card the service rep sent me to their collection company. Maybe there is a language barrier since it appears LG uses overseas employment for their service reps, as well as their collection company (also- shady, nothing works on their website). In any event, I'm done with LG. Their complete lack of professional customer service is unacceptable.

TV will not stay connected to the internet. Modem/router is about 10 feet away. Have to unplug the piece of junk daily to get it to respond. Once it has been on for a while, it lags worse than any dial-up internet I ever had. This is the dumbest smart TV we own.

We purchased a brand new LG 65 inch OLED B4 Smart TV through Amazon. It was delivered and it was defective right after we started it up. We contacted LG and they said that it had been physically damaged and wasn't covered. It had been wrapped in foam and tightly packaged? After plugging it in it went distorted after 5 minutes. Never buy from LG!

TV picture is great, software is terrible. Kicks me out of apps 3 or 4 times a show. Have to disconnect the power to the TV sometimes just to get an app to reload. Amazon is the worst. Fails all the time. Would advise any brand other than LG.

We purchased an LG 65' OLED on May 31st of 2024. In October, the screen went out and stopped working. LG service agreed to replace the screen and contacted a local serviceman to install new screen. 8 weeks later the service man comes to install new screen but can't because LG sent the wrong screen. It's December 20th and we will not have a TV here for Christmas entertainment. Customer service now says that we may have the screen after January 1st. No entertainment, movies, sports, holiday specials... Nothing. We are not Happy.