LG TV Reviews

We bought a 65 inch LG OLED TV in July 2021 from Best Buy in Chandler AZ, OLED65CXPUA, and not even 3 years later it is basically useless. It freezes regularly and needs to be unplugged in order to reset. We talked to a LG registered service man and he said it was the mother board and would be a little over $600.00 to repair. We paid a little over $1800.00 for it in 2021 and now are probably going to bite the bullet and buy another TV instead of paying to fix this one. The repair man also said that our problem with the TV was not uncommon for LG TV's that came out around this time (2020). Shoddy craftsmanship for sure.

Trash company. Will never buy anything LG again. Bought an LG TV. Had it for less than 5 months and it started to flicker and has lines. They won’t accept their year warranty and want me to pay to have it repaired even though it’s a product malfunction.

Bought TV in 2022 and have never been able to connect my Internet, didn't really bother me cuz I have computer and laptop but can't connect wireless router to TV. Called customer service (if that's what you want to call it) actually no help even after both tech and supervisor told me it was lg fault they wanted me to open back of TV and pull out some wire, I asked if TV doesn't work after that who fault if I pulled wrong wire. Will never buy another LG product again. I was looking at the refrigerator but forget that.

This was not a cheap TV. 65-inch bought about 4 years ago. It will not stay connected to WiFi, no matter what remedy you try, and there are plenty of them on the Internet. Sometimes the remote just freezes and won’t even let you open settings (no, it’s not the batteries - those are brand new). It will randomly disconnect from WiFi and then make you type in your password every few minutes. It will show the WiFi signal as strong, but the picture is muddled and pixilated. No other device in the house experiences this. I’ve tried everything from turning off the quick start feature to manually setting the DNS, to unplugging it, to plugging it back in. This TV is absolute garbage, and I will NEVER purchase another LG product again!

“Purchased a 75inch UHD smart TV ( not cheap) and after 2 years of moderate use it had a blue hue to the picture. As time (3 months) went by it got worse. Did my research and found that LG used defective LED strips from a company called Vestel and it is a common complaint from thousands of LG TV owners. Contacted LG customer service ( A real joke there) and they refused to do anything about it even after acknowledging that the LED strips were indeed defective!!! I asked them as a customer service option, make an offer at a reasonable price to replace the TV and they refused. They were dismissive and could care less about your concerns. This is NOT A COMPANY YOU WANT TO DO BUSINESS WITH. Horrible.

I’ve never had a tv that has ever done anything like this. But this LG tv worked fine, for the first few years, and now it drops it internet connection. Then you have to go through a complete new setup for the TV, because nothing that they tell you that will correct it, does. I have been resetting my LG TV’s entire setup, like it’s a new tv every day for the past two weeks. And now, I’ve had to do it twice today. And when I tried to do it again for the third time today, it’s not able to find the internet connection at all, and I sat there for about an hour and a half trying everything to make it work.

I bought this TV 9-24-2017 (OLED55C6P) for thousands and got a 5 year warranty from CPS. It is experiencing burn-in and I've never left it on with a static image on it, or at all when it wasn't being watched/used. On Jan 16 I contacted LG to see what they'd say about it (via chat) and sent a pic. An agent told me that LG would schedule a 1 time courtesy repair and I should call CPS to schedule it. I called CPS and they said I had to schedule through LG so I got on chat again. I was then told that yes, I would get the repair but CPS would be calling me in 3-5 days. That time has gone by so I inquired today via chat.

I bought an LG TV 3 years ago, and 2 weeks ago (Jan 09, 2024) the screen went blank and the sound continued to work. I found out later that this is a well-known issue with LG TVs. I tried all recommendations on the net to try to fix it, but no luck. I called LG technical support, but basically told me to go cry to someone who cares and refused to help even remotely. My recommendation is to never buy this TV no matter what low price it's at, my experience was a painful disaster.

I recently bought an LG tv 55” for our bedroom. The main screen offers endless options of various tv channels. But finding actual live tv is difficult. There are endless options that allow you to access various settings, cable inputs etc. But if you want to just turn on the TV and watch, do yourself a favor buy another brand.

We bought an LG TV in oct 2023 from THE BRICK. It is terrible. The picture quality is terrible. Shuts off itself. Loses wifi connection. We've checked it, changed pods. All the other TV's in our home work fine with wifi, not the LG tv. It's terrible. We will never buy an LG again. Total waste of money. We tried to take it back but THE BRICK wouldn't let us because we opened the box. So now we are stuck with it. YUCK!!!

For more than a year my $7000 dollars LG TV has malfunctioned. It has turned itself off, disconnected from internet and wouldn't open apps on TV. Even today, December 13th 2023 after Quatum Fiber new devices Fiber Optic connections this TV wouldn't function adequately. Also, this comes after bestbuy, LG's product sales store having previously replaced this LG TV motherboard.

The customer service works very hard to blame internal departments within their company. You will see yourself stuck between teams and your problem will never be solved. It is the worst kind of customer service I have seen in any company. They transferred me to the "Presidential Elite Liaison officer" to get my case expedited and then informed me that it will take 5 DAYS for the Presidential Elite Liaison officer to even see my case. What a joke! Overall, I would rather buy an off brand product which is much cheaper than LG because the customer service just sucks so much.

After much effort the cost of the TV was refunded.

TV constantly kicks you off the Internet but the other televisions in the home works. All the other devices in the Home works. No issues with the Internet. You can even run the Internet test page. Don’t even bother contacting customer support. I screenshot the live representative assistance to me just because they were so rude. I screenshot everything and told them I will make a Don’t even bother contacting customer support. I am screenshot the live representative assistance to me just because they were so rude. I screenshot everything and told them I will make a complaint against them but they didn’t care. Apparently this is a common issue with the LG TV. Every single time I use the LG TV I purchased two years ago. I have to keep putting in the Wi-Fi password and when you do it will kick you off. I will constantly saying no signal, and you cannot watch the tv. Seriously with the reviews/ratings on here I guess I’m not surprised I am having these issues.

LG web os smart 70” tv keeps turning itself off. It’s very annoying that 5x a day it shuts itself at a random time. Makes no sense! Called LG customer service and they troubleshoot various settings. They can take control of that on their end. It went from 5x to 2x daily. Never again will I buy their TVs. After looking at other LG reviews I see a lot of people have issues with their TVs.

This TV has been a pain ever since I bought it it takes forever to update and not only that it’s constantly buffering and I have a very high speed Internet. I don’t recommend these TVs. They’re absolute garbage. This is the second one I bought. I figured I’d give it a second chance, and it is literally the same thing.

Bought an LG TV 2 1/2 years ago. Control it with my Verizon remote. LG constantly says an upgrade is needed. Last one created a big hassle where when I turn it on I need to then get my LG remote to turn on live TV. They did this so if you want to go back to the way it always was you have to buy the LG Magic remote! Must be illegal. Never will buy an LG again. They are a Pathetic, dishonest, sneaky company! Don’t deal with them!

We have had problems with this tv since day 1. We have had LG techs out twice for the same issue with trying to turn the TV off. You have to hit the power button multiple times to get it turned off at night. Although it turns on most of the time first try. They took the TV down and replaced something inside and tested and it turned off so they hung it back up and tested again and it would not turn off with either remote. (Cable and LG remote) The tech couldn't figure out why and left. This has been 2 years of this. Today it all of a sudden turned dark at the top of the screen. I think I have had enough of this crappy tv.

I purchased an LG OLED TV May 27, 2022. The Magic Remote stopped controlling volume. I spent a considerable amount of my own time troubleshooting. Both I and the third party responding to my call to the LG Customer Service line determined the remote is defective. Replacement, including shipment, is $65 because the remote is two weeks out of warranty. I have working remotes for TVs well over 10 years old. This Magic Remote is clearly a shoddy product, but the high cost of replacement and a warranty too short for the product incentivizes LG not to correct the problem. Note: One of the Menu Selections for Customer Service is "Remote no Working."

In June 2022, I purchased an LG 77" OLED G1 TV. Within 2 months the TV developed a white vertical line down the middle of the screen. LG sent a service tech to repair the screen under warranty, but the technician cracked the screen during the process. The tech denied responsibility and LG totally dismissed my assertion that the tech was to blame. After 10 months of filing complaints and dealing with LG customer service, LG has now attempted to shift the blame to the service technician, who they claim is an independent contractor. Basically, LG sold me a defective product and refuses to stand behind the repair work performed by its hired contractor, leaving me with a $3,000 TV that only worked for 2 months. LG simply does not care about its customers, so it's best to avoid purchasing their products at all.

I purchased this TV about 10 months ago and it will not power up. LG stated they are trying to find someone to fix it, so my guess is that they do not have anyone in the area except one who told me the tv was too big. I live in capital of New York state so I would think twice about buying one if there are no service centers for LG TVs in your area.

LG TVs will not stay connected to internet to view streaming movies. It disconnects & then says its internet is disabled. No way for me to connect it cause it’s a built in flaw of the system. It only connects for minutes at a time & then not for days & weeks. LG knows this issue & has received thousands of complaints. Called company numerous times to no avail. The issue is all over the internet so it’s many people who have purchased with same result. LG smart TVs are junk & there is 0 customer service. All my other not LG TVs work perfectly to stream. Save yourself money & the hassle & DO NOT purchase an LG smart TV.

I love the crisp clear pictures of an LG TV but what good is a crisp clear picture if you can't watch what you want to watch on it? The LG smart TVs use their own operating system and then make it difficult and expensive for content providers to be able to produce the correct apps to be available for the LG smart TV operating system. If I want to watch the things I want to watch, I have to override the LG Smart TV operating system with a third party add-on like a Roku device, desktop PC, or a DirecTV box that will work with even a TV without smart TV capabilities because those devices add their own smart TV operating system. DirecTV boxes even use an Android operating system. So why even make LGs be a smart TV?

LG TV is 1 yr and 5 months old and display has a permanent green line that won't go away. It is out of warranty and would cost me more to fix than just buying a new TV. Do not buy LG. I have TCI roku TV's that are 5 years old and have amazing picture quality. This TV was a gift and I will never get another LG TV.

LG customer support said "We do Not have a contract with PBS (Public Broadcast System). You may use Roku or Apple Play or Fire Stick to watch PBS on your LG OLED TV." I Am using HDMI from HTPC computer.

After 5 years of use the screen has burned in marks that makes me feel I made a bad choice, I have a GE TV that's twice as old and doesn't have burn in marks like that. Waste of money, I thought I was buying the best. Very disappointed.

I bought a 43" LG TV about 3 years ago and in the past 6 months it has been consistently disconnecting from my Wifi. I have done all the resets including back to the initial settings and nothing fixes this issue permanently. I called LG and the customer service really tried to help but all they could do was refer me to a service center. According to many other reviews about the same issue I am having.. This has been happening for a while and still is an issue and nothing has been done to rectify this even in the 2022 LG TV. Shame on you LG.. You don't deserve my business.

We purchased an LG OLED 65 inch CXPUA TV two years and five months ago. Last night a green vertical line appeared on the screen. I called LG and they referred me to a repair person who confirmed that the entire screen needs to be replaced which costs as much as a new TV. We spent $2300 on this TV in Oct 2020. We do not have an extended warranty, but we did not expect to have the entire TV fail this soon after buying it. LG strung us along on the phone for over two hours, and yet never offered to supply the parts so that we could pay someone to have it repaired. I will never buy LG products again. Really disappointing customer service.

Bought a 65in. Lg tv and a 55 in. tv in last of August 2022. The 55 in. tv lasted four months. Reported it several times,no results. Said they would get back to me but not heard anything. Sorry I bought them now. Save your money or buy at own risk.

This TV is not worth it. I have been waiting to really see for sure tv is junk in case it somehow operated after update better that it has before. Aside from the slow scrolling issue it sometimes at random goes someplace other that what I selected with remote, it has done this on more than one occasion. Now what just happened is I was tuned into some of the local channels via an external antenna and every channel would play for about three seconds then it would go to the scenic picture scene where it says no signal found but, you could hear the channel playing from the audio which was sounded completely normal but no picture.

Purchased an LG Smart TV... Never again, it constantly signs itself out of the internet. Always wants me to update. It's a 15-minute ordeal to turn the TV on. My Samsung TV takes 10 seconds. It's the same with the cell phones. LG just makes it very difficult.

Check Network Connection - Error Code: -106. My LG TV continues to lose my internet access, and I have to retype my password; it then drops again, within the next few minutes. My internet connection is fine on my laptop, iPhone, and Vizio television. I followed the instructions from LG Support Rep, who also told me this is common for this tv: HARD RESET, UNPLUG TV, HOLD THE ON/OFF BUTTON FOR 16 SECS, PLUG IN. This works for about an hour, and the network drops again. They offered to provide an LG authorized dealer in my area, as long as I pay for the diagnostics. I really wish I could give this a lower review. Please SAVE your money. Do not buy LG.

We recently punched a 77 in tv from LG and for 1 month it worded just fine and we loved it. Then out of nowhere it just stopped working. The red light is on showing that it has power going to it and yet the screen just will not work. I have gotten a run around from this company since July the 28th and it is now August the 22nd. They told me there isn’t an authorized dealer to come and help take care of the tv and I am basically waiting until they figure it out. How about replace the tv and I’ll send this 3,000 dollar paperweight back to them. This is just absolutely insane, I will not ever buy from LG again.

If I could give this company and this TV negative stars I would. I purchased this TV two years ago and it stopped working out of the blue recently. I called into LG and they said offered a one time courtesy repair despite me being out of warranty. They jerked me around for three weeks asking for proof of purchase and every other little piece of information asking for more and more every time I would call. I would’ve happily given that this information in one phone call. After my 10th call I get a automated email saying that I am out of warranty, which I knew, and they would not be extending the repair. When you purchase a product of this price, you expect quality and a longevity. LG lost a customer for life.

My LG TV continues to lose my cable internet access. The network is fine on laptop and iPhone but TV loses connection and will not reconnect. I have had to retype password 8-10 times until connection comes back only to lose it again after 30 minutes. Worthless TVs. Choose another brand.

I bought a 60" LG TV, it is just 6 months old. It has developed issues with the picture, LG said they would send a technician to fix it, they never showed, after speaking to the repair service LG have said my TV is unrepairable due to a parts shortage and issued me a credit for the TV to the store where I bought it. I had to pay the taxes all over again about $150, I contacted LG and they said they do refund this as they can not control what the stores do. Paying the taxes has nothing to with the store here in Canada, I asked why I could not have done a straight swap. So I am out $150 due to the TV having issues, no fault of mine, really poor customer relations, I will never buy another LG product again.

I purchased an LG 55 inch in December. The first LG was cracked when we opened the box, so we returned it to Best Buy. When we replaced it, we had the second LG for 35 days and the TV broke. When we called customer service at LG, they sent someone to fix it and they opened the tv, there was soot inside. The TV had burned out. The technician came two more times to try to fix it, to no avail. There were no parts available. We asked for a refund. Since December, LG has ignored our calls and has not tried to fix this problem. We now have a $650 TV that we purchased and is just sitting there. We have been told they will call us back, and they have not. It's been almost four months, and we cannot get in touch with anyone. As a result, we will never purchase another LG product again. We honestly don't know what to do anymore.

I’m completely disappointed and unsatisfied of the poor workmanship and customer service of LG. After spending hours with the CS agents for replacement of a brand new defective TV, the only option they offered is to repair the brand new TV which I just unboxed a couple of days ago!!! The TV wall mount brackets were not threaded and the TV could not be mounted on the wall! Will never buy an LG product again.

I purchased LGTV $400.00. It shut itself off and would not accept logon or internet connection. Store sent out another LGTV. New TV installed, Geek Squad blamed my internet. I contacted internet company. They sent out a Tech. Internet Tech said nothing wrong with internet. My problem logging into LGTV continues. It constantly loses connection. I get a pretty blue screen. No reply to my emails by LG.

The TV worked for about 2 hours, then started smoking. Then two puffs of white smoke and then it caught on fire. Unplugged the TV, then watered down the TV. Tomorrow I will contact the company. Worst experience ever...

Purchased LG TV 2018. In 2020 the Wi-Fi board went out. I could not connect to the internet. 2022 the WI-FI board went out again. LG is refusing to fix the TV again for the same problem. I just don’t understand why. This is the only LG TV in my house. It will definitely be the last LG product in my house. Don’t recommend you buy a LG TV.

Bought my 86 inch LG tv a month ago. About a week after owning it the black screens are covered in this grey cloud. It affects about 40% of my tv. Called LG and they said nothing is wrong with it. Can’t return it and I’m stuck with a grey cloud for a black screen. 3000 dollar tv.

Bought a big 77" Telly (CX77) for $7k. Picture is good. But there are sound issues, namely; the sound skips using an amp on the optical out. And there are app issues, which can really only be attributed to the telly doing something funny. Then the support (LG Australia) does not respond to repeated emails. Avoid the hassles, buy something else.

Bought a $4K LG tv, in just over a year screen shattered during thunderstorm. Contacted LG, blamed our 5 yrs old dogs for the damage (as if they are suddenly going to slam themselves into a blank tv screen and remarkably had not even a scratch on them!). Had to wait three weeks to be told they will take no responsibility. Insane. Never buy their products, they will not adhere to their warranties or provide customer service.

This TV is crap, we bought it 3 years ago, and it has constantly had wifi issues. For ages we thought it was actually the wifi, routers, purchased replacement routers, extensions, etc., etc. The TV just decides to disconnect from wifi, stating not connected to wifi, so you go through a process of reconnecting, works the few 10x you do it, then it just doesn't anymore. you waste time reconnecting the wifi, have to re-enter your password for it to tell you it's wrong. It's always wrong, but tomorrow it will reconnect like there is no problem. Do not buy this TV.

I have a lot of TVs, 2x 4k projectors, 4 x 55-65 inch tvs made by Samsung (oldest by 3 years), RCA (won), a Cony and this little 50" ** LG TV. The LG is probably newest, it has a blackened area on the top L corner, one day, no idea why, it started to CONTINUOUSLY drop the wifi which is wonderful in the era of streaming. I did updates, tested 2 providers, every other one of our 50 wifi devices connects no problem... Why deal with that? Just go with Samsung, it's never done me wrong and I've had several in the past.

Purchased my OLED 2 years ago, and after 1.5 years (warranty is only 1 yr) the TV starting randomly powering itself down. LG service tech recommended new OLED screen, mainboard, and power board at estimated $2400 in repairs (more than current price for a new 65" OLED). Following the LG tech's recommendation, I called cust service to demand a replacement OLED screen, offering to pay out of pocket for labor and for new main and power boards.

Good Afternoon, I've been called more than 20 times to the customer care line regard of water purifier that was bought in May 2021. This water purifier is for company use purposes and we can't use it for more than 1 month. Can totally understand that during MCO unable to make it but right now, after MCO and every kind of industry work as per normal. Called into customer care line and the representative said just only can open the report and keep on repeating the words *WILL ESCALATE THIS ISSUE AND EXPERTISE IT* yet the technician did not come. So, now the water purifier can't be used. Wasted. Bought 5 months ago.

After spending an enormous amount of money on 2 LG TVs, I am hoping to save other people from their incompetence! Sad TV 1- Less than 2 years old, yet the folks at LG have no clue how to add apps for AppleTV and HBO-MAX! I was in complete disbelief, so I tried to call "customer service" at 7:20 pm only to find out they were CLOSED! Nothing says that a company has given up like closing before the sun has gone down!

Less than 7 months after I purchased the LG tv I noticed a line running from the top to the bottom of the screen around 6” from the right, so I contacted the company where I purchased the TV and they worked with LG. A repairman came out who I experienced to be unprofessional. A part had to be ordered so the same repairman came back. After the repair was made the repairman did not offer to go over the repair with me but instead told me on how quickly and great he finished the job, and I unfortunately didn’t look over the TV until a few days later and noticed that the thin frame on the left-hand side was scratched and there was a white substance between the screen and the thin frame so again I contacted the company where I bought the tv as they were working with LG and the repairman. After 5 weeks and no resolution from LG, the company where I purchased the tv took it back. I will never buy another LG product.

I am writing to tell that the LG tv I am currently owing is unable to add some of the applications like Sonyliv, Hotstar, etc.,. When I have contacted customer care I was shocked to hear that the model I own doesn't support. Having invested around 2lac by 2016 and within 5 five year term LG is not able to update their software for their old model. What kind of feature are you providing in such a costly model?? When you are not able to support in near future why don't you inform customer the same? When other service providers able to give updates well better than this model in a very low cost why LG selling their products in a huge price for nothing? This is just a SCREEN now without any kind of additional features.

Got a 70" 4k LG TV for my birthday. Going to purchase something else immediately. Not compatible with many apps. And slow as molasses in the winter. I suggest you don't waste your time with substandard media like this. Never will there be any LG product in my house again.

Initially when the TV was purchased (43UM6910PUA) I wanted to set up with wifi since it was a smart TV. Wifi never stayed connected after turning on, I would need to change the country in settings for the TV to recognize my wifi network. I then upgraded my wifi to a whole house mesh network thinking that was the issues, it didn't fix the problem I still needed to change the country in settings for my wifi to be recognized. I eventually gave up and bought a Roku stick and that solved the connectivity issues. Then out of the blue after 1 year 10 months the screen went black, I can see its back lit when the TV is on but no picture. Called customer service, sent me to a repair guy to have the tv fixed. Very disappointed in the entire experience in owning this TV.

What sets LG TVs apart from the rest of the pack is webOS. The platform is easy to use and works extremely well with modern electronics. Moreover, with so many installable apps, we officially cut the cord this year and have only gigabit Internet.

OLED LG TV which costed me $4700 didn't last more than 2 years and the motherboard went faulty, very low usage and this happened. The customer service are trying to get away from fixing it for more than a month now, but I'm going to court next week and sue this shameless company.

I am sorry to say that I had and am still having a terrible experience using the LG Smart TV. It's been three years since I bought it. I replaced the remote several times and my TV is updated. Nothing happened apart from my money getting wasted. Such a terrible experience.

This is my 4th LG TV. Still have 2 and gave one away. Impressed with the picture and how easy the set is to operate. Sometimes a little lag in the picture but it was expected by what the sales person advised before I made my decision.

I decided to ‘go for it’ and purchased the OLED model. Very nice indeed. This tv fit right in to my home theatre system. I had cut the cord and worked my way through the array of streaming services. The LG takes the picture to entire new level I didn’t think I’d ever experience.

Great picture, good sound. Easy to use remote. Great additional features and applications that make it very interesting to scroll down and use! Easy to use as and smart thing product together with my phone!

There are some things that my LG TV lacks on, but it's better than the ones I've had before. The main issue I have with my LG TV is the bootup speed, another thing too is how it processes things as it takes a while for the TV to handle things. The internet connectivity on it too is pretty slow, even when connected directly to the router using Ethernet. The smart features on the TV is also pretty limited as I wished to have the Amazon Alexa integration capability in it too, but I didn't get that in with the TV -- so I was quite a bit disappointed with it. My entire house is equipped with Amazon Echo devices and it's also a nice touch where I'm able to control a lot of smart appliances and devices with it which makes everything for me much easier to manage since I tend to be pretty busy throughout the day, so it takes a while to get things going.

I’ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I’ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she’s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

The LG TV is very reasonably priced. It has a clear picture and channels are easy to navigate from the remote. We also find using the DVD for this television is no problem. The size screen we have, 48 inches is a good size for our living room as we do not want such a giant screen since it may not be comfortable to watch. I do not know what is wrong with our LG in the bedroom. Each time we turn it on now, it shows a different volume number and we can not move it up or down. We are stuck watching the program at this volume. As long as it stays around 43, we will keep the TV, but if it fluctuates too much, we may be forced to purchase a new one. This TV is over 10 years old anyway.

Our LG TVs are in our bedroom and in the living room. We like the picture and sound quality. The one in our bedroom has served us well over 10 years, but it has an issue. Each time we open it up, a set volume appears and we can not make it softer or louder. As long as it stays around 43 we will keep it. The one in the living room is a great size for the room. The movies we order look good and the sound quality is good as well. WE have had LGs over the years and we think it is a great quality and a excellent bang for the buck.

Absolutely the worst company I have to deal with. Incompetent technical department who kept on insisting they had repaired my unit for 2nd time and ensuring everything is working. NOT. I had to send back my LG 43 inch 43UN700-B screen the 3rd time for repair, and they still insisted that they will have the INCOMPETENT technical department to do another repair and send back the unit to me the 3rd time before they can do anything else.

This TV is slow to connect to my state of the art wifi system, we have no connectivity problems with any other devices. It also has a list of apps that it supports, if you want to use an app that it doesn't support you have to use a Roku stick. The roku stick worked for a while, but it has somehow found a way to disable the content coming from it, and I can no longer watch anything that doesn't run through their operating system. I don't want to sound like a conspiracy theorist, but I suspect that there is some sort of financial arrangement that has been made with specific apps, and that they are intent on blocking any app who is not paying them. The TV is going in the trash tomorrow, I'll never buy one of their products again.

I bought tv from LG. Not up to a year, the tv was not connecting to the internet. I called the customer service who told me that particular product will always have problem. She said they will send someone to fix it. After couple of months I had the same problem, now they told me that I have to pay to fix the problem. I was disappointed because they want to charge me for their mistake.

Original purchased 03/2017 at 2 (June, 2019) years the screen had burn in images in various locations on the screen most prevalent were program crawlers run. LG did a one time replacement of the screen. The technician set up the refresh tool on the set to prevent recurrence. It is now less than 2 years later (May, 2021) and the burn in is worse than before. They no longer will service a television with this known short lifespan. They continue to sell this product as a premium product. Warning it will last less than 2 years. It takes multiple calls and waits for service to respond. Our model is OLED55B6P. This our second LG product that suffered early life failure. The other was an LG dishwasher that the door spring and door rusted out.

I bought a 55" LG TV straight LED, just over 3 years ago. Recently a 2-inch bright sun spot appeared just right of center screen. Called LG, they said sorry it's out of warranty, asked for a supervisor, supervisor said same thing. I said the TV only has 9800 hours of use or 1/6th of what you say it's rated for. They didn't care. Offered me a 10% off coupon. Don't buy it. You will regret it down the road.

I bought a 75" LG (not realizing I would be moving it 50 times if it broke). Well needless to say it flopped 6 months after the 1 year warranty expired. Never had that happen to a tv before. The thing still has the plastic on it because I don't use it much. Tried to get an out of warranty repair scheduled and that's taking me over 2 weeks to even schedule it because of all the red tape. Not an easy process to say the least. They send emails you can't respond to, so you really have no idea who is sending them or who to reply to. Wasn't happy when I first bought it and now I find it's been discontinued. Wonder why? Well it's faulty and I bought a faulty design that came from a faulty company. Buying LG? GOOD LUCK

I bought the TV in May 2020 and in early March 2021 it stopped working and I contacted LG and started the warranty process. It is now early July 2021 and no resolution with over 20 hours on the phone and two trips to Best Buy and two trips to the repair shop. All for a $400 TV. LG sent out a repair person - they couldn't fix it and ordered the replacement part and when it was delivered I took the TV to the repair shop myself. After a week, the replacement part didn't work and the defective part was not available. This phase took a month. I called LG and they gave me a number and said go to Best Buy to exchange the TV - at Best Buy they had no idea what I was talking about (as I am carrying around a 50" TV). I called LG and they said "you shouldn't have gone to Best Buy until we tell you".

Carleton was very professional and knew his stuff. I like to thank LG and Carleton for getting my tv up and running.

LG went out of the way to help. Issue was minor. Technicians very knowledgeable. Warranty department team was great and efficient. Consumers: purchase longer warranties.

Purchased a LG OLED 55 inch TV in March of 2018. Spent $1,801.96, (including tax), on a brand new state of the art, best picture, best hd, vibrant color, etc thinking that I would be able to enjoy the tv for a lengthy period of time. The tv failed in less than 3 years due to defective parts. The service technician said the tv required a brand new panel, no other way around it. LG has refused to acknowledge the problem. Internet research has proven there are countless unhappy consumers, who purchased the tv in years 2018 and 2019, by having their tv turn on and off by itself or just not turn on in the first place. My question to anyone reading this... Why would anyone spend $1,800 on a tv that they knew would last less than 3 years? LG knows about this problem and still refuses to stand by their product. DON'T BUY AN LG OLED TV! It's a waste of your hard earned money!

I bought a 86" TV 4 months ago from Costco. The TV screen light on the left side was darker. I called for repair and Costco said they have nothing to do because is less than a year. I was referred to LG and they sent a TECH after ordering different part. First TECH attempted to fix it. The TECH damaged the screen while attempting to change the lights inside the TV. He told me that a replacement was a better option.

We bought our 65 inch LG Smart TV 2 years ago. Since we purchased the TV, it started turning itself often sometimes turning itself back on and other times we have to manually turn it on. We recently visited a hotel in Baltimore which had the same LG TV in the hotel room and lo and behold that LG TV did the exact same thing! It is not timer related as most of the tech recommendations suggest. Tried everything suggested by YouTube as well. Each time it cuts off the LG symbol pops up showing 'LG Life is Good'.... NOT!!! Never ever again would I buy and LG device.

I have sent in my HU85LA three times and received a text my refund was approved. I have waited 4 weeks with no email on the next steps and my $6000 check has not been issued. I've called in 5 times, emailed, and texted and only told it is being escalated to a supervisor, yet they have no phones where I can talk to them. I am hoping someone from LG will see this and actually do something. My case is **.

Purchased a 3D OLED TV from Harvey Norman in Mackay on the 1/09/2017 for $4,995.00. Just out of warranty. With a fight they replaced the screen but not with a 3D screen an ordinary 2D screen. Within 12 months the screen they replaced has failed with the same problem. Now they only want to offer me $2,000.00 compensation.

I am very disappointed in LG's OLED TVs. First off, I think it's ridiculous how they market these as having excellent picture quality but don't warn customers that you have to watch them with caution. If you leave static images on screen for too long, you risk the possibility of burn in which happened to me twice! The first time it happened, LG replaced my screen at no additional charge (Which is not recommended). After the replacement, my screen burned in again less than a year later even after my running the clear panel noise tool to help prevent it from happening.

My LG TV won’t hold an internet connection. I see many other complaints about this issue! Sad! I’ve only had the TV for a year! Their products are ghetto. Made to break after one year! So sad! I’m so mad right now!

I purchased my television on January 27th, 2020 and by the end of July 2020, it began turning itself on at random times all by itself. After multiple attempts to get the tv repaired without finding a repair person in my area and waiting several months, I finally insisted I receive a new tv or a full refund. I began trying in late October to get a prepaid label to return my tv for a full refund. I finally received the label and my tv was received by LG in Duluth, GA on 1/19/21. Since that time I have made multiple attempts either by texting the RA Department, emailing and calling. I have so many notes, dates, who I spoke with, etc. At this point, I’ve spoken to no less than 6 individuals in the RA Department and Executive Services since 2/1/21 to see where my check is after being told originally the check would go out on 2/5. My last call was 3/2 with a promise of getting my check but still nothing has happened. LG has much to improve.

The rebooting issue appears to be caused by an incompatibility with my Netgear ethernet switch and the TV. Perhaps the power over ethernet was causing damage to the control board. Not sure. After plugging ethernet directly to the wall there appear to be no issues. Thank you for service. Tai was thorough in troubleshooting and repair. Disappointed that LG customer service would not provide service until I reviewed on Consumer Affairs.

I purchased a 55 inch TV for my son for Christmas in December 2019 expecting this to be a wonderful gift that he could enjoy for several years and here we are just barely over a year later and the tv has blacked out. There is sound but just a black screen. Sadly the company says it’s over a year and the warranty has expired. I find it hard to believe that a tv only lasts just over a year. Now I’m concerned about my new house full of LG appliances (approx $10K worth), will they be breaking down sometime soon too? Sorry but this is just unacceptable, there is obviously an issue with a tv that dies after just over a year! I’d expect more from LG.

I am a bit frustrated with LG and my 50 inc TV. All of sudden Black Out and it's only display LG logo for Second and disappear. It's hardly acceptable that Branded company like LG produce TV which has to stop working within 4 years. I recommend no one buy any LG TVs until they gave 10 years default manufacturing warranty.

I purchased an OLED TV from LG Canada through Best Buy back in 2017, delivered in 2018. It had issues from day 1, burnt pixels, turning itself on & off and was initially replaced by Best Buy but the issues resurfaced and contacting LG was completely humiliating, they made fun of me! I was told they don't see any issues and even if they do, they won't fix it or care if I lose trust in LG! Is this really what LG is going for these days? I had purchased many LG products from phones to TVs & monitors for many years but I wouldn't buy anything with LG ever again. A premium expensive TV shouldn't be this terrible.

Don’t buy! LG TVs only last for 2 years (if that!) with only a 1 year warranty!! They won’t fix anything after that. Ours is less than 3 years old now and won’t keep a connection to WiFi anymore! I contacted customer service and they said it’s too far out of warranty. Are you kidding me?!! Will never ever buy or recommend LG TVs again!

I purchased an LG OLED 55” curved screen television less than 2 years ago for $3000. It has become the worst television ownership experience I’ve had since tube TVs became obsolete. After a year, I began to notice vertical and horizontal lines about three inches wide that traversed my screen. At first, they were only visible on lighter screens but now are visible against everything except black backgrounds, I contacted LG and they advised me to perform a corrective function which did absolutely nothing. Beyond that, I was told that it was a “burn in” problem common with this technology and not covered under warranty. Now, for the first time in years I am faced with the prospect of having to replace a television not because it is obsolete but because it is defective. I am a very unhappy customer!

I received this TV as a gift. It's a great TV as far as picture, etc. The only problem is the connection to the internet - 99.9% of the time it will not connect. LG service provided a list of fixes - - mostly rebooting which doesn't work 99.9% of the time. So frustrating! Too bad they can't provide a real fix.

I bought an LG LED TV in July of 2020, it began having issues and was covered under warranty so I began the process on 11/13/20, they used a third party service center that took weeks to schedule, were unable to fix the tvs problem, but canceled the service order anyway. Back to square one. The third party service technician even reported generally bad customer service from LG compared to the other TV brands they service. LG is completely unresponsive to their return authorization email, policy said 24 hours for a reply, but that was 12/28/20 since the first one, and two more since then still with no reply. (Luckily that documents itself.)

I have brought a 55 inch LG OLED TV back in 2018 in November month. It's just been 2 years and now my panel is not working so I have to spent another Rupees 68k just for this which is almost half of the actual product. And there is no guarantee that we can't face the same issue again. We have invested our hard earned money on these and this is how so much expensive TV works. I don't know what sort of manufacturing you people do. If such expensive thing can't long last then I don't what will. We trusted your brand and this what is get in return. After reading the reviews people are facing issue it seems like a scam to me. I want you people to replace it or fix the product.

Bought this TV LG 43UJ632T.ATR in July 2018 and within a year the display went off. Luckily it was covered in the warranty. A completely new product was to be given but they just changed the display and went. Again, facing the same issue with the display. Within a span of 2.5 years twice the display went. Horrible experience and LG customer care is pathetic. Go for better brand Samsung or Panasonic. DO NOT buy LG product.

My OLED (65in B7A 2018) tv has suffered from the exact same issues plaguing many throughout the world that led to 60000 televisions being recalled. For some reason, they claim these issues are impossible for US televisions even though they have the same board and capacitors. The issues plaguing these televisions are related to the power supply and lead to overheating and in some instances fire. The overheating of the power supply causes a capacitor to trip and thus making it so the TV will not turn on again. There is a reason the TV was recalled in other countries, it is potentially quite dangerous. LG has not yet provided a service to fix TVs in the United States plagued by the same issues as other countries and have not yet provided adequate customer service to fix the issue.

LG TV HAS DEVELOPED PINK/PURPLE BLOBS, the size of a tennis ball. Only 2 years old and out of guarantee. Looking on the internet this seems a common problem. Very very disappointed. Will not buy LG again.

I bought a 72" LG TV in September 2020 and almost a month ago the Internet on the TV stopped working. I already had Best Buy Geek Squad come and repair it and my ATT provider also came several times to adjust their router to the TV and it only works for a few hours or a day and then loses connection again. LG keeps giving me the run around when we call get transferred to different people and they all act like they don't know anything about our numerous calls to LG. All I want if they won't send a repair person to just refund or exchange the TV and they act like they don't know what to do but keep ignoring the issue! I know it is not our router/modem because all other devices including my 3 other Vizio Tvs work just fine.

I was happy to have LG taken care of my problem.

The initial television I purchased had a manufacturing fault and needed to be replaced within two weeks. The replacement set was working well for a month and since then it has had difficulties connecting to the wifi. After many factory resets LG have booked in a service to assess the problem as they are unable to fix it through the phone support. I have since been advised that the issue is with the software and I am unable to use the internet on the TV until they write a new version of the software. The customer support at LG has been unhelpful in resolving this issue.

Before I write about my experience with LG, let me first tell you about myself. I am a 40 year gas industry professional. I have been the National Service Manager for a decade with a division of Rheem. I ran the call center, wrote the warranties and administered them. I've been an application engineer (a safety engineer) and Marketing manager. It has taken an extraordinary failure to get me to take the time to share my negative experience with your readers. My comments are accurate, honest and quite telling.

Bought our LG TV 3 months ago. Turn on and have a black screen. Lg called a repair man. Got a text that part was ordered even though no repairman has came out. How do they know the problem? Is this a lemon law issue?

LG is the worst TV. Legs so dangerous, I’ve complained now for a year and sad for me the TV legs broke and hit my head. Now I’m in pain, no help from LG customers service. They English is so bad that it make you upset.

This was my first experience with LG TV and my last. Paid over £2K for this TV. The remote broke and was approx £100 for a replacement. The screen has ghosting in all four corners of the screen and along the bottom. The centre of the screen has a permanent green tint to it. Contacted LG and they asked for screenshots, etc. and after I pursued them via email for a reply they finally confirmed there was a problem and it would require a new £200 screen and they would also not be able to maintain / replace the 3D function as they no longer do 3D screens. Could not recommend LG.

I purchased a 4K UHD TV and an LG Sound Bar a couple of years ago. About 3 months ago, just days after it was out of warranty, I noticed that the background sound was drowning out the dialogue so I had to turn up the sound ridiculously loud to hear the characters speak. I called Best Buy and they told me to take it up with LG.

I have experienced the same problem detailed in review after review of this piece of garbage smart TV. Out of the blue, it just stopped working with the 3 blinking lights. Unplugging it does nothing. What consumer should be required to take it apart and put parts in the oven as suggested in website dedicated to the problem of the black screen. My biggest problem now is how to get rid of this piece of garbage. Too big for trash can and no one will take it. Do not buy this product under any circumstances.

YOU HAVE TO BE KIDDING ME LG, I am trying all avenues, which says a lot about the customer service I have received in the past 4 months. I can't not believe such a big company has such crappy customer service, it borderlines unethical and criminal. I saved my money to buy my parents a LG OLED b9, a 1300 TV for Christmas. 6 months into the purchase the TV is flickering terribly, I have a attached a video for review.

What's wrong with this tv? Well let LG tell it, it's physical damage where? I purchased this 8oinch tv a year ago this month. It had some white specs in the lower right side I thought was dust or something from packaging but up until the pandemic I was not watching tv much. Once pandemic hit I was watching more and more tv and those little white specs was not dust or packaging. It was a problem with the tv. I called and called and called. Finally got someone on the phone. They sent out a tech who said it has physical damage. I'm like where? The tv still looks brand new until you turn it on. I was like where is the physical damage? Because physical damage to me is going to be damage weather it's on or off, make a long story short I was sold a bad tv. They will not fix or replace so I have a $2000 paperweight sitting in my living room. I'm going to keep there to tell everyone the story and try my best to detour as many people as possible from buying anything from LG.

LG tv are just the worst ever! Not even 6 month after buying a brand new lg tv it keeps on turning on and off all the time! The technicians got absolutely not ideas of what is going on and how to fix it. After some research I found out that there is a well known issue near the connection at the back which can be "fixed" with give it a little tap..What sort of technology is that seriously! I would never ever recommend lg tv.

Purchased LG Model No. 49SM8600PUA less than a year ago at Best Buy. TV died; no power at all. Contacted LG customer service a week ago; was given RNN work order number and told that a repair company would contact me for repair. Two days later after no phone call from repair company, went online and was able to ascertain name of company that LG contracted with to repair my TV. Contacted this company, which is located over 60 miles from my location. Representative told me he had the work order and that the parts had been ordered but because of Covid, shipping delays were possible. The parts were ordered from AL; am in NC. Eight days later, contacted the repair company for ETA. Was informed by the agent for repair company that he had rejected the work order and would not do the work for LG because LG would not reimburse him for mileage to my location. LG never contacted me in reference to this.

First review I've ever written. It's that bad. I would honestly give no star if I could. The TV worked well for roughly 3 months. Dealing with lack of color and vertical light bands that shift around. (Please see video. Video is after 4 repairs - took it last week). I have been dealing with customer service since last October (Yes, you read that correctly - it's been over a year and no resolution). I have had a repair guy out 4 different times to repair the TV. Nothing has worked so I am assuming it is a part that can't be replaced.

What started out as a thought full gift for my parents for Christmas has turned into a nightmare from hell. I have called and requested a technician to come out, once they did I never heard from them again. A part was supposed to be ordered and who the hell knows if it ever was. After waiting for 3 weeks, I call and they tell me that they have no idea and that a new ticket will be made and someone will contact me within the week. After hearing zip, I called to find out my request was denied :)

Poor customer service. The last update to both of my TV's made my YouTube not to work properly for over a month now. When I contacted LG they told me there was nothing they would about it and I would have to wait until the next update to see if the problem.was fixed...whenever that would be. Beware purchasing these, it's not the first time an update has screwed up my apps. I will encourage all my family and friends not buy LG, you screwed up mine with an update and then tell me there is nothing you can do....

Bought this TV 3 1/2 yrs ago at Costco. Turned it on and all it does is flash. I called a repair place, they said that all of the LG’s did that, and it would cost $350 to fix. Called the LG helpline, after being on hold for 35 minutes, a person that spoke in broken English ”Bob”, said that it was out of warranty, and said they would do nothing, and hung up on me. I looked on YouTube, saw a whole bunch of videos on these TV’s. They all said that this is an LG problem, and they will not do anything about it. I took the set apart, found the problem, LED light strips, just like they all said it would be. Now I’m waiting on replacement LED strips, from China.

I only gave the one star because there is not an option to give zero star rating. I have an LG 65" flat screen TV that is just under two years old. This TV has been repaired or should I say the panel has been replaced with a "new" one twice in the past four months and guess what...it is currently not working. The TV started showing black (or white) liners on the screen, I contacted LG and they sure put on the show and had be believing that they were going to be helpful. A technician came to my house and stated that it was a wire, that didn't resolve the issue. He came back and said that it was the entire panel with mother board, so he ordered a replacement, which came in about three to four days. He came back and replaced the panel and that lasted about two months. This all happened in June of 2020.

We bought a 42" LG 42LF580V 5 years ago & 2 years ago we had to replace the backlight as the picture was flickering terribly (we spoke to LG, they didn't want to know unless we paid £200 in repairs as it only had a 1 year warranty, local repairman did it for £80) & now it won't switch on at all. Every TV I ever owned before smart TV's lasted , some as long as 20 years & would still work if they chose not to switch off the analogue signal, this LG I have? Useless & they really don't want to help when you speak to them. Save your money & buy Samsung, or Sony, or Panasonic, or Phillips, anyone but these lot.

I order products from Giffiti website but received all different products. This is completely cheating the customer. Request to LG not to provide voucher of such fraud website "GIFFITI." You can provide lesser value of voucher but good know shopping website or else discount in LG product or AMC service. Customer would much more happy rather than this fraud website voucher.

Seeing multiple burn in issues with the LG Oled TV. LG replaced the panel once and again the same issue popping up. Now LG customer service does not even care to fix the problem. The latest case# **. The product seems pathetic and lg’s customer service does not seem to care about its customers.

I purchased an OLED TV two years ago. After one year, the TV suffered terrible banding on the screen. LG did replace the panel but within 3 months the same occurred. LG blames me for what they call burn-in. However, I have no kids in the house, I have no game consoles, and I don't watch news shows with banners. I have now argued with LG for over a year with some time off since I developed lung cancer. Like LG could care! Again, LG recently denied that I was sold a lemon and insists that it is my fault. They have told me on more than one occasion that their screens will suffer burn-in if watched more than 1 or 2 hours continuously.

I just moved into my new home and saved up for a 55” LG TV. The legs on this are absolutely terrible. I put them on and screwed them in place to make them as sturdy as possible and it was still incredibly wobbly. Tonight, for NO reason, one of the TVs toppled over onto my head and completely smashed. I was not making any movement that would cause the TV to fall over and now I have no TV. Also might have a concussion too. Thanks LG! Now I have to drop $500 more on a new TV and god knows how much on a hospital bill.

I purchased a brand new 65” LG C series OLED on 11/18/19. On 10/3/20, the TV shows only a thin red line for 1/3 second when turned on and shuts off. There was no physical damage to the tv, it worked the evening before. LG refused to honor any warranty since I was unaware that I had purchased it from an unauthorized dealer. I am forced to discard the TV which cost me almost 3K, even though LG was aware that it was a defect in that model. I consider this not to be reputable behavior and surprised that LG would treat loyal customers so poorly. Their products look very nice but are not reliable and they don’t stand behind them. I would have had the same issue if I had exceeded the 1yr warranty period.

Ordered an LG 75nano91ana TV, delivered quickly by Costco. After wall installation I discovered the TV remote and Operation Manual were not included. The TV REQUIRED the remote to start installation. This was confirmed by LG tech support. LG customer service agreed to ship the remote, not overnight, but delivery in 7 to 10 BUSINESS DAYS. Not including the remote was incompetent. Replacing it by slow mail is ridiculous. My installed TV will not work for 2 weeks. Also, I was told the missing users manual would be emailed to me. It took 3 calls to LG before they actually sent it.

I bought an oled LG TV last December. My magic remote stopped working, the wheel broke away. The only way I could use the remote was to take the front off. They said I had took it apart so they would not resolve. This was in lockdown. I will never buy from them again. Absolutely disgusted at their help... Or lack off it. You have been warned!!

TV was purchased March 2019 and within 6 months the tv had vertical lines in a 6 to 8 inch area of the screen. I found receipt and registered the tv on LG's website which charged me 100 dollars for some reason but I needed my TV fixed. I filed a claim and had service center come out and say LCD panel is bad. They replaced LCD screen and fixed the issue until now. The tv is having the same issue in the same part of the screen except now it's worse! It looks like a barcode in this area and guess what, you guessed it. It's out of warranty! My wife bought this tv for our new house and it wasnt cheap, then add on the fact they charged a 100 dollars to register my TV is wrong. Maybe they will see this and exchange this defective product.

We bought it for S$4399.00 in Y2017 and used 3-4 hrs daily. 3 years warranty just completed few months before and TV spoiled completely. Purple/Blue tints everywhere.. LG asking us to pay 2400 dollars for panel and 321 dollars for service charge to rectify this issue.

We bought this LG 55" OLED TV on July 3, 2019 so it's just a bit over one year. While watching it about 3 weeks ago it just LOUDLY exploded, shot out white sparks about 12" out from the bottom left part of the screen and died a quick death. One year warranty? THAT should be one's first clue. If LG can ONLY give a 1 year warranty on a TV that costs THIS MUCH ($1749.99) US dollars then BEWARE Folks. Since we bought it at Costco the warranty was doubled so we are still covered.

Updated on 09/26/2020: Final update to other users. Told to contact UK as product not bought in US. However UK and Spain where product purchased have said it cannot be fixed and cheaper to buy a new TV. Which I have now done and it was not an LG. Very disappointing to spend so much money on an unreliable product.

Good Part: Amazing Picture, Unbeatable Quality. Bad Part: This is my experience only. Maybe I am the very unluckiest person. My TV was dead in 2 months. My Verdict: I am not complaining about the Failure. Never know, I might be the 1 in Million. The way they handled the failure is important. I did not see any customer loyalty or integrity. I am left out like a poor customer.

Purchased at Christmas. Stopped working after 10 months. Contacted LG they told me to take to a repair shop-cannot find board to replace. Tv lasted 10 months. Buyer beware. Screen is blue - nothing else.

The TV is good as long as you don’t want to use the smart side of it. Internet connection is shocking and won’t connect for weeks at a time so don’t start watching a series when you forget a connection!! Not a patch on my other Samsung one. Not had a day's bad connection on that.

Bought this pos OLED tv almost 2 years ago. Started to experience a lot of burn in so they replaced the screen but not the components that prevent it. Now I have a heat issue creating a green blob in the center. Called many times and the offer was for us to pay $1000 for a new screen. Not going to happen. Tried emailing but am told no warranty. We paid over $2600 for this pile o crap. Don’t buy anything from LG. Don’t buy an Oled tv. They are garbage.

Before I tell you the issue, let me say from February 2020-June 24 2020, I called and spoke with someone more time that I wish to recount, as well as emailing. I don't know for sure but at 12 times is a safe estimate. When I called, it was always escalated and I was told I would hear back at which point it was entirely dropped and I never heard back. In each email I re-supplied all context, cast number, account info, product serial, purchase date, model, etc, etc in every email so there were no excuses. They were not delayed in getting back to me. I'm certain they read my concern and JUST DROPPED IT because it happened so many times.

Hello, I'm writing this review to inform people to be warned when buying an LG TV. I am a little upset and taken by surprise as I was told by a friend that LG tvs are good. I recently bought an LG 65in 4k tv and have been battling with the audio sync since I got the TV. I've tried all the recommended fixes, updates, bypass of audio sync, adjusting the sync setting, resetting the audio and still it ends up going out of sync within about 5 hours. This TV is giving me the biggest headache and it's only been 4 days. I tried to give it the benefit of the doubt but there is no fixing the issue. I'm really disappointed and will never buy an LG TV ever again. Not to mention this TV was the more expensive option of TVs I was considering and I half expected a better quality but was really disappointed obviously.

I bought this expensive TV based on excellent reviews, none of which warned me that the smart features will not connect to Mac IOS-based devices, including iPhones, iPads, etc. After spending several hours, following on screen directions (which didn't explain that LG TV's are not compatible with IOS) I got a hold of LG support. The tech cheerfully told me that the devices are in fact incompatible and that it is "an Apple problem." He advised me that I would either need to download all my photos onto a flash drive or connect via an HDMI cable to my computer (which does not have an HDMI port). The product should come with a disclaimer plainly printed on the box: THIS TV IS NOT COMPATIBLE WITH MAC IOS-BASED DEVICES.

I bought this TV as it was recommended as a 'Which' magazine best buy. However I am unable to watch some sites due to only being able to use the installed Netcast browser. I keep getting 'update your browser' facility but it is not possible to do this. I have only owned this TV for a couple of weeks but it is going to become less and less usable as other sites upgrade. Would recommend any prospective purchasers to look elsewhere.

I started having problem with my LG after a year. It would not connect to the internet. I was told that the software was no good. I do not recommend this TV. Waste of my money. Pure junk. Will never buy an LG again. Thus for sure I do not recommend it

The TV is just over one year old and unfortunately outside the warranty. It turns itself off while I’m watching and then powers back on. It’s very frustrating. I researched this a bit and it seems it is very common. I seen talk of a class action from a group of angry consumers. If this is a common fault it should be fixed as it’s not fit for purpose even if it is out of warranty. Really disappointed in this company’s product

I purchased an LG 50" UHD TV from Best Buy in August 2018. Model number was 50UK6300PUE. In less than two years the internal speaker stopped working. I called LG Customer Service and was told to call local repair as it was out of warranty. The local dealer did not examine the TV but told me it sounded like an issue with the sound card connection. I have been able to connect the TV to a bluetooth speaker. I am definitely not going to purchase any other LG products and would not recommend their products due to a concern about quality.

Bought this 4K (UHD) for use with PC. The icons at top, bottom, left, and right are not visible at ANY resolution setting. LG customer service says it wasn't designed to be used as monitor. That's BS!

LG OLED 55B7A green screen. I do not recommend buying an LG OLED TV. After 2 years there is a green blob radiating from the center of the screen turning anything that displays a yellow color green. After contacting LG about the problem their response was, "Sorry, you're out of luck. Warranty is only 1 year." This is a 1700.00 TV that is 2 years old. Screw you is their motto. DON'T buy an LG OLED TV. YOU'VE BEEN WARNED! I'm not the only person this has happened to and they won't help you.

Do not buy OLED from LG. Bought my OLED tv from LG after 8 months had a screen burned. Replaced by LG And 9 months later same problem. Again replaced by lg. Now again I have same problem. With this awful tv. According to EXPERTS read up before you buy OLED. This is common with OLED TVs and now lg will not replace tv or repair it. Stuck with a junk tv. Never LG products. Also my LG sound bar has been repaired twice in two years. Really bad products and cust. Service.

I purchased my LG TV about 2 years ago. I was impressed with the superior quality of the picture. The TV worked flawlessly for 1 year and then the problem started. I turn on the TV and it blinks constantly. I have tried everything to correct this and nothing worked. One day it started working again but not for very long. So I decided to Google LG TV problems like I was having. Low and behold I am not the only one, the internet is full of LG Owners complaining about this. I tried contacting LG for some sort of guidance, I was told I would have to pay for that. Are they kidding me? A lot of money is spent on a TV and I know I am not the only one that thinks they should last more than one year. No Thanks, no more LG anything for me!

Do not buy expensive LG TV's. I bought mine 7 years ago and lately it is no longer viewable due to vertical lines. LG Tech findings was broken LCD and needs replacement. Unfortunately, parts are already discontinued. No part = no fix. Better to buy a different brand that stick to a model for years at least you know there will be parts when you need them.

Updated on 02/11/2020: I called LG today Feb 11, 2020. It had been repaired Nov 27, 2019 and cost me $308.20. It has a 3 month warranty on the repairs. The same problem re-occurred yesterday. I called LG and they rebooked me for a repairman for this coming Friday. It will be free of charge. Although I am still disappointed in the product, I am pleased with the LG service that I have received today. The customer service was excellent and provided from the Philippines.

Purchased this TV in April ‘18 for our Florida residence where we reside for 4 months during winter months. In Jan ‘19, after approx 1 month of use the volume began fluctuating on its own. I called LG and was advised to monitor the TV and to call back if the problem persisted. I was told they would honor the warranty. The problem persisted but only at a minor level for the next 3 months hence I did not call LG. Upon returning to Florida a month ago the problem continued and worsened. I would have the volume set at 15, would go into another room and the volume would go up to 30 by itself. This is after approximately 6 months of actual use. I was informed by “Customer Service” that even though I had reported the problem after 1 month of use the TV is no longer under warranty and I would have to pay for any repairs myself. This will be the first and last LG TV I will ever purchase.

I bought a 65 inch LG OLED from Walmart. After less than 2 years, the TV was experiencing image burn in. I literally spent dozens of hours on the phone with LG customer service trying to get my OLED TV repaired. Just trying to get someone on the phone took hours! LG kept telling me an "OLED specialist" would call me back. Never happened! Eventually after calling 7 or 8 times, someone finally spoke to me. At first LG assured me they would stand behind their TV and fix it. Then they randomly changed course and refused to help. This is a $2400 TV that is now completely useless. LG does not stand behind their products and their customer service is an absolute nightmare. I will never buy another LG product and I encourage others to do the same!

After about 2.5 years of span OF my LED TV 32'' its screen became black, and after discussion with your representative his answer is it is a common problem with LG and I have to change some parts of its which value is around 12000 approx. Now in this cost it is better to purchase a new TV. I want some help with you regarding this matter.

LG TV and YouTube TV have issues as I found out after purchasing an LG; several YouTube videos about it. Worst is when a show or game you are watching stops and you have to restart the dang TV to get YouTube TV to reset! Have tried multiple solution efforts to no avail. May have to trade for Samsung. Good picture though.

I purchased this tv in the summer of 2017. It was manufactured in March of 2017. The tv now has a black line across it. After calling a repair tv guy that LG gave me he tells me the part alone will cost 1657.16 before tax and shipping. I paid over $2400.00 for this tv (75in) and now after two years they tell me I am just outside my warranty and nothing they can do. The repair guy said this was the third LG with this issue but LG stood up and covered all charges for the other customers that was also "outside warranty". Not sure how LG can justify telling any customer they are on the hook to pay almost as much to fix the tv than what it cost just two years ago. This was the top brand and no way it should cost me this much to fix only after 2 years.

I purchased oled55b9pua. I actually called to be sure that this TV was airplay compatible. However after following the instructions this did not work. You referred me to Apple who couldn’t seem to figure it out either. I’m very disappointed and I would never have purchased this TV without that feature included. What do you suggest I do?

My LG 65' LED TV has a TV screen issue and required a replacement. My TV is still within warranty. However, after 3 weeks of waiting, I have no update on the status. After 3 weeks of waiting, on 6 Dec, I called the service centre and was informed that a replacement will be coming but they were not able to commit a date. I asked for the direct number to the team in charged but the person refused to share saying it's an internal number. He promised he will escalate the issue to the team. I asked for a status update on 9 Dec, but no one contact me.

We bought a display OLED 65". Upon getting it home, we found that the tv had a burn in. We called LG within 24 hours since we had purchased the 4 year extended warranty. We called on Wednesday and they made an appt for the tech to come out on Monday to check the tv between 8am-12pm. My husband took the day off work and took the tv off the wall as instructed in the email he received about the appt time. At 10am, he called LG to confirm the appt time since we hadn't heard from anyone and they confirmed he would be here by 12pm.

I bought a OLED65B7 a year and a half ago. Great TV, amazing picture. Best picture IMO over any other tv. I noticed I had some burn in and some pixel degradation starting. I had bought an extended warranty because the set was $2500. I made a claim and was denied coverage because they said burn in was not covered by the warranty. The tv only have a year manufacturer's warranty. I contacted LG and they went out of their way to replace my panel. They are a company that stands behind their product. They could have told me no because it was out of warranty but they realized that the product should have lasted longer. I will keep buying LG sets. Superior picture with awesome customer service!!

In July 2017, I bought a 50" TV. In Dec. 2018 the picture started to fade from the corners toward the middle. By this fall, half way down the screen was so black you couldn't make out anything. Finally gave up and got rid of it. Too bad their product doesn't last and is not very good quality.

I have had problems with the tv since day one. I did miss the return deadline so after finding this out I followed all steps to file a warranty claim with LG. I had several different tv tech companies come out since beginning of the year of 2019 and look at the tv. The most helpful was Ben's Tv with this issue. They have replaced parts and have taken there time on this matter. They replaced the panel, wiring and other parts. My issue is that I get horizontal lines at the bottom and top of the screen which it comes and goes. I have had Ben's Tv come out numerous times and they pretty much said there is nothing else they can fix on this tv.

Worst tv I've ever owned. Horrible. The sound is muffled. The HD is skewed. They've made it so when you put the wall bracket on it covers the area to plug in all your cords. I mean, seriously, do people look at things after they design it? And does LG look at the junk they sell...

Purchase a 49" LG TV about 9 months ago. It decided to stop working. Instead of replacing the TV, LG said "We have to repair it." I said OK. Was told I'd receive a call from service within 2-3 days. A week later, I called back to find out where Repair was. They said "We don't have a repair company in your area." I said "Okay then, please replace the TV." They said "We have to repair it first." I said, Okay, then please repair it." REPEAT THE CYCLE. HORRIBLE customer service. I will never buy a LG again. Went out and purchased a SAMSUNG this evening.

I bought a LG 65" 4k smart TV less than 3 years ago and it has already shut down. All it does is blink three times and doesn't come on. Talked to company and all you get is the runaround and make it sound like it's your fault. What a waste of money and poor quality product. This will be my last purchase of an LG product.

Purchased 4 TVs from LG. 65 Inch. Rarely used. A few month old and in warranty. After 10 hours (yes ten hours not days) the TV does not work. The display is damaged inside. No picture. LG service center came, looked for 10 seconds and told me I have to pay 95.7% of the purchasing price to repair the tv... Calling service center: The LG people try to cheat me. LG means for me that I wasted money. Nothing else. As Darren of Gilbert wrote, good they don't make cars.

Purchased a 50 UHD. 4K TV. Less than two years it’s a paperweight. Customer service was useless. Acknowledge their product should last more than two years, then said “oh well”. The people I talked to at LG just don’t care that they are selling substandard products. Good thing they don’t make cars. People would die.

After less than 9 months had vertical white line on left side of tv and couple purple horizontal lines in middle of screen. LG sent tech out with part to fix but stated it was from physical damage and they refused to fix it. Bull Crap. The TV has been in same place in bedroom and has never been knocked over or dropped. I was hesitant in the first place. I paid 269.00 brand new for this 43 inch TV which I only had the manufacturer warranty. Will never buy any LG product again. Please folks spend the extra money and buy a Sony or Samsung.

I have an old LG (12 years) and have never had a problem with it. I’d buy an LG again in a heartbeat! I am certainly not a techie and don’t need a lot of bells & whistles but am very satisfied with my 46” t.v.

As a well traveled sales application engineer, I have stayed at many a hotel during my career. What I have noticed at these hotels, is the particular selection of TVs in the rooms. At a mid range priced room - the TVs mostly used are LGs. Once I enter the room, if an LG is there, I know I have selected the correct hotel. Picture quality, ease of use, and remote functions are unmatched by the industry. I therefore purchase only LG.

Paid almost $900 for a 51" LG, it went out on us in around 2 1/2 years, so I will not be buying LG tv again. The YouTube and there are parts you can order for it, but it cost so much to repair it. Not worth the time or trouble to repair it. Junk!

LG has a great built tv. Much better than the other companies out there. The speakers that come built in tv is generally better that a sound bar. I really like the functions on the remote control.

When using pointer to move to enter input (letters/Numbers) it is not the best. Have to keep using arrows to move it. Accessing some of the menus wasn't intuitive. Otherwise it was easy to setup and picture is nice.

This review is for the 75 inch nano series 2019 model. Great tv and tech at a good price. Wifi abilities and apps are fast and well integrated. The tv has great speakers which provide very solid bass.

I love the choices available to adjust my view of the screen. It is simple and I can see the changes as I make them while my Samsung tv is not as easy to see the changes as I am making them. The sound is better on my LG than it is on my Samsung tv also. My LG is not a smart tv but my Samsung is.

I have had LG tv last many years past the estimate time to failure. Very reliable flat-screen products. I would like to purchase a larger size LG but none of my current displays are breaking. Great reliability and ready to set up.

LG TVs have sharp/clear images, great picture quality, good sounds, vibrant colors, and a variety of smart features... Really good TVs. Friends came to visit me at my home. We sat and talked and looked at tv. After they left, my friend called to ask what brand tv did l have. Told them it was a LG. They bought two LGs the same day.

75" nano 9 series has a great picture, good apps and great phone app too. It has a simplified or complex configuration and HDMI is very responsive with AV, network, bluetooth, etc. It went on sale but the price dropped again after buying. Crutchfield refunded the difference. Support counts as much if not more than the TV itself.

I've had my LG tv now 7-yrs. & I really like it. Never had a problem with it & the color & picture are really good. I bought it at Costco & when it does finally quit I will buy another LG. I watch a lot of tv on the weekend at night sometimes 6-7 hrs. I have other LG appliances & they all work great too.

I purchased my LG TV at a very good price and wasn't too sure about the brand, because I have never owned anything from LG. It turns out that it is the best TV I have ever owned and I have owned a lot of TVs. I have owned Sears, Phillips, Curtis Mathis, Sony, RCA, Samsung, and some I cannot remember. Of all these the LG has the clearest picture and the most amazing color. The sound is excellent and it works great with all of my computers.

LG won't get tired even after watching for a long time. Unlike other products, it surely eases eye strain. And it's great because the resolution is almost realistic. And very easy to use. Even if I buy again, I will buy this brand.

Really not very good at all, their website says.. "We aim to resolve all complaints in a positive and expedient manner" and "LG sees every customer complaint as an opportunity to maintain confidence in its products and services." Neither are true, they offered to replace a faulty tv, at 30% of its value only if they took away the faulty one. It still works, but the picture isn't good anymore, but seeing as I can't afford a replacement I wanted to hang onto the old one till I could, but LG insist they will not compensate me at all unless they take the old tv. They were rude, slow to respond and even tried to infer that it was under Australian consumer Law to take back the tv... very very poor service.

Love the channel plus free channels! The problem is I don't think they get updated so it's the same shows all the time! It also goes out more often than it should. The volume goes sky high at commercial.

We have purchased several LG electronic devices and have been thoroughly satisfied with all. We selected this tv because it fit perfectly in a "nook" in our RV. Picture/Sound are excellent. We will continue to look at LG first.

I have 4 LG TVs in my home. When I purchased my very first flat screen, I wasn't certain which brand to choose. I began doing my ratings research, and from the information provided, I chose to go with an LG. The ratings were based on price, visual display, sound quality, and ease of use of the remote features. Having been completely satisfied with the first purchase, I have since bought 3 more LG flat screens to replace the remaining 3 picture tube TVs, and have not had a problem with either. The name says it all, L.ife's G.ood!!!

Easy tv to set up. Picture is pretty nice, even without having HD service connection! Has all the smart features, voice control, menu options, plus a magic remote, which makes navigation super easy to do. Affordable mid-range price. Not too expensive, not too cheap, for a well known name brand tv.

I've had my LG for 5 years now - and have had no problems at all. I've installed a Fire Stick with no problems and a sound bar, but the volume is actually pretty good on its own. Times have changed & I have all my music available through my TV so I easily switch over & listen without too much fuss. The picture quality is great & the TV is not overly heavy for its size. Fingers crossed this TV lasts several more years.

I bought the C9 because of the zoom feature. All over their videos and reviews. Well they took it out and didn't update anything out there. I have an LG OLED from 4 years ago and it got burn in. I bought this one because the zoom allows you to zoom out the news logos or other burn in problems when you watch those channels. They take the one thing out that prevents it. Real smart. Picture is great but all tv's today give you a great picture. Their customer service hasn't changed. I was a fool for buying another. Think twice because what you see in your research may not be true. They don't bother to update anything.

I originally bought a Vizio PQ65-1. I had a stunning picture but it kept losing the HDMI input for the satellite. Tech support told me to cycle power, which worked sometimes. I exchanged the Vizio for an LG 65 inch Nano cell technology model. The picture is very good but not as good as the PQ65. The remote control is fantastic and it works all the time with the satellite HDMI input.

Beautiful picture quality. Older 1080p LG. I have had it for several years and still am very impressed. It has lasted longer than most, 5 plus years and color and clarity are still great. It does require a little fine tuning, but most do.

The LG smart tv is a great price for the features. Crystal clear picture with great definition, and all the options I want to stream my favorite tv and movie apps, plus connect it to a phone or laptop. And plenty of hdmi hook ups for all my gaming systems!

The 55 inch LG is wall mounted and has clear picture and is smart tv. Not problems being the second owner for over a year now. The sound seems fine and we use DIRECTV.

I love my smart tv because I was able to back down services on cable and this tv has a sharp focused picture on all modes. I can watch YouTube videos, music videos, non cable channels, all without cable. It’s 55 inches so the picture is beautiful, almost like at the movies.

LG is the top of the line manufacturer of televisions. Mine is on 24 & 7 and is perfect... What more can I say I have two tvs both are made by LG and I am very satisfied with both of the said units...

My 55 inch LG 8000 was purchased for $700. It has all the bells and whistles, superb color and sound. Only had issue and that was during next to last Game of Thrones episode with all the dark/Black scenes. Was hard to see, but that's it.

LG TVs have wonderful picture and are good value for the money, but of the 2 different models (2018 & 2019 4k 65" Smart TV) that I own neither have the same layout nor can they be configured similarly. The newest T.V is the most troublesome. It cannot have certain options enabled or the TV will not keep its WiFi Signal for longer than a day. The customer will need to remove the saved password and re-type it. This is documented and well hidden on LG's customer support page. LG's Solution...Just plug in an Ethernet cable. Umm....That's not going to work for everyone, (my household included). And finally the last item (now i'm just nitpicking) the LG does not employ the U.S Standard QWERTY Keyboard layout. I really cannot wrap my head around how this keyboard layout ever made it into production.

I purchased a 65” LG TV for my home and it has literally not worked since Jan now. LG has sent out three different service technicians over a span of 5 visits and they have replaced the motherboard/backlight/screen and even the repair techs have said that it is a waste of time and that LG needs to send a replacement or refund. I have placed close to 50 calls to the customer service and executive services and still no resolution. They literally just sent me an email telling me that someone will be out for yet another repair on the 23rd.

Excellent performance, sharp digital picture. One of the sharpest pictures I've seen. Excellent stereo sound. Would recommend this tv as an excellent buy for a reasonable price that cuts competition down to a crawl if you want an excellent high performing.

OLED tech is the best. Deep blacks and great contrast and colors really make 4K pop. Only negative is that their first models had passive 3D tech which was great (could even use Real3D glasses from the theater). Now LG and probably the rest don't offer 3D even movies and Blu-rays are still being released in 3D.

I really enjoy the quality on the LG 3D TVs compared to other brands that were produced then. LG stopped selling them in the US a few years ago. I own two, one obtained new and now found one used because none other is available. I am looking for a third. I own almost every 3D film available. I wish they’d bring them back. Their 3D quality is superior to all others. My son also owns two.

I have two LG televisions that I have never had any problems with. They both have a great picture and sound great. I will be in the market for a newer and larger television in the very near future. Will probably buy the same brand again.

I have bought LG televisions before and never was disappointed with their products. Lg is a good name and very reliable. Found that it lived up to what I expected. If you are smart, you will buy LG.

I purchased a 65” LG TV on 4/2/2019. On 8/10/2019 in the middle of a show the picture went all blue. I contacted the support line on 8/11 and they contacted CES, our local repair, since it was still under warranty. CES called the next day and said they ordered a part. A few days later the repairman came and you guessed it, the part didn’t fix it. It is now 8/19 and I am still waiting on the 2nd part to come in. I asked for a replacement TV but CES said that is not the policy. I have a Vizio and a Philips which are both over 10-15 years old and NEVER had a problem. This will be the first, last, and only LG product I ever buy. I don’t recommend them to anyone. 4 months before failure is not a good record. BTW , the 1st one delivered has a defective screen and was replaced with this one.

I own two tvs: LG and another brand. The LG has a crisp screen display, and the speakers are of the quality that I can actually hear and understand the dialogue without a sound enhancer. When my other tv dies, I'll replace it with another LG.

I have had my 32" LG tv for a couple of years now and it is still going strong. The picture is really good. It's not a smart tv but it has very good features.

I bought a 70 inch tv a month ago and since I set the tv up it has skip while watching it. Contacted LG. They sent a tech out to replace the board. When he arrived with the part the part wasn’t any good. LG says there’s nothing they can do but replace the part, asked to exchange tv and was told no. Only time I have purchased a LG product and not happy with it at all. Will never buy again or suggest anyone to buy.

My TV was fine except for being a total pain to get to work with my Bose sound bar but the problem now is that the picture is snowy but the sound works. Best Buy is coming back out in a few days to replace the main board. I've seen all over the web that these televisions by LG are very likely to have the same problem. What the what? So why are they still selling them? I am hoping that Best Buy will refund my money since my service plan is still valid. I was going to give up my iPhone and get a fancy LG phone but not now. I'm done with LG.

I purchased an 55 inch LG TV a 3 yrs. ago. Spent 739.00 for it . I am a disable vet and don't have means off the repairs to fix the problems. When I bought it 6 months later the HDMI ports went out, then approx one yr. later they went again and now when you turn it on it blinks on and off. I thought that it would last more than 3 to 4 yrs. I am so upset that I spent that much money and chances are it will go to the dumpster 'cause it will cost more to fix the damn thing than to replace it with any other brand but LG.

LG is on the verge of becoming the next GE. I purchased a $3000 TV and it has been replaced 2 times within 18 months with the same defect of continuous burn in images. They have refused to replace again and they blamed the networks with static images. What a joke. They offered me to pay for the replacement with the same defective panel. Which sounds like a snake oil salesman scenario!!?? They handle their Customer service like health insurance claims. Along with the same nasty attitude. They will repeat the same thing over and over and still don’t accept they are responsible.

Bought an LG TV UJ6300 due to the affordable price, compared to my other Samsung TV. But believe me I regret to buy this, but like always 1 year and 2 months after the manufacturer warranty the problems began. WiFi module it's not working, now the TV it's super slow. Check the reviews. Spend more money and buy something better.

I bought an LG smart 3D tv about 5 years ago and I never would of bought it if I knew I was gonna loose my apps in a few years!! First they took off my YouTube and now I just lost my Hulu and they tell me it’s the model of my tv. It’s older she said, well I never knew I was gonna have to keep buying a brand new tv every 4 years so I don’t lose my apps, I just can’t believe this. I can’t update my apps 'cause my TV's old. Nobody ever said I’m gonna have to keep buying a new tv every few years so I can stay up to date and not lose our tv apps. I’ll never get an LG again. I’m very upset. Pay all that money for a tv just to lose my apps on it and my PS3 is older than that but I can still update my apps.

I purchased a LG TV 65UH5500 about a year and a half ago. TV won't turn on, the red power light, blinks 3 times, an LG logo appears and TV shuts down. LG Support is unable to help or stand by their product. They offer repair of $400.00 where I can buy a new TV for that same amount. There are multiple forums with the same TV and issue. It seems LG is aware of that and they are not re-calling this failed product.