LG TV Reviews

LG customer support said "We do Not have a contract with PBS (Public Broadcast System). You may use Roku or Apple Play or Fire Stick to watch PBS on your LG OLED TV." I Am using HDMI from HTPC computer.

After 5 years of use the screen has burned in marks that makes me feel I made a bad choice, I have a GE TV that's twice as old and doesn't have burn in marks like that. Waste of money, I thought I was buying the best. Very disappointed.

I bought a 43" LG TV about 3 years ago and in the past 6 months it has been consistently disconnecting from my Wifi. I have done all the resets including back to the initial settings and nothing fixes this issue permanently. I called LG and the customer service really tried to help but all they could do was refer me to a service center. According to many other reviews about the same issue I am having.. This has been happening for a while and still is an issue and nothing has been done to rectify this even in the 2022 LG TV. Shame on you LG.. You don't deserve my business.

We purchased an LG OLED 65 inch CXPUA TV two years and five months ago. Last night a green vertical line appeared on the screen. I called LG and they referred me to a repair person who confirmed that the entire screen needs to be replaced which costs as much as a new TV. We spent $2300 on this TV in Oct 2020. We do not have an extended warranty, but we did not expect to have the entire TV fail this soon after buying it. LG strung us along on the phone for over two hours, and yet never offered to supply the parts so that we could pay someone to have it repaired. I will never buy LG products again. Really disappointing customer service.

Bought a 65in. Lg tv and a 55 in. tv in last of August 2022. The 55 in. tv lasted four months. Reported it several times,no results. Said they would get back to me but not heard anything. Sorry I bought them now. Save your money or buy at own risk.

This TV is not worth it. I have been waiting to really see for sure tv is junk in case it somehow operated after update better that it has before. Aside from the slow scrolling issue it sometimes at random goes someplace other that what I selected with remote, it has done this on more than one occasion. Now what just happened is I was tuned into some of the local channels via an external antenna and every channel would play for about three seconds then it would go to the scenic picture scene where it says no signal found but, you could hear the channel playing from the audio which was sounded completely normal but no picture.

Purchased an LG Smart TV... Never again, it constantly signs itself out of the internet. Always wants me to update. It's a 15-minute ordeal to turn the TV on. My Samsung TV takes 10 seconds. It's the same with the cell phones. LG just makes it very difficult.

Check Network Connection - Error Code: -106. My LG TV continues to lose my internet access, and I have to retype my password; it then drops again, within the next few minutes. My internet connection is fine on my laptop, iPhone, and Vizio television. I followed the instructions from LG Support Rep, who also told me this is common for this tv: HARD RESET, UNPLUG TV, HOLD THE ON/OFF BUTTON FOR 16 SECS, PLUG IN. This works for about an hour, and the network drops again. They offered to provide an LG authorized dealer in my area, as long as I pay for the diagnostics. I really wish I could give this a lower review. Please SAVE your money. Do not buy LG.

We recently punched a 77 in tv from LG and for 1 month it worded just fine and we loved it. Then out of nowhere it just stopped working. The red light is on showing that it has power going to it and yet the screen just will not work. I have gotten a run around from this company since July the 28th and it is now August the 22nd. They told me there isn’t an authorized dealer to come and help take care of the tv and I am basically waiting until they figure it out. How about replace the tv and I’ll send this 3,000 dollar paperweight back to them. This is just absolutely insane, I will not ever buy from LG again.

If I could give this company and this TV negative stars I would. I purchased this TV two years ago and it stopped working out of the blue recently. I called into LG and they said offered a one time courtesy repair despite me being out of warranty. They jerked me around for three weeks asking for proof of purchase and every other little piece of information asking for more and more every time I would call. I would’ve happily given that this information in one phone call. After my 10th call I get a automated email saying that I am out of warranty, which I knew, and they would not be extending the repair. When you purchase a product of this price, you expect quality and a longevity. LG lost a customer for life.

My LG TV continues to lose my cable internet access. The network is fine on laptop and iPhone but TV loses connection and will not reconnect. I have had to retype password 8-10 times until connection comes back only to lose it again after 30 minutes. Worthless TVs. Choose another brand.

I bought a 60" LG TV, it is just 6 months old. It has developed issues with the picture, LG said they would send a technician to fix it, they never showed, after speaking to the repair service LG have said my TV is unrepairable due to a parts shortage and issued me a credit for the TV to the store where I bought it. I had to pay the taxes all over again about $150, I contacted LG and they said they do refund this as they can not control what the stores do. Paying the taxes has nothing to with the store here in Canada, I asked why I could not have done a straight swap. So I am out $150 due to the TV having issues, no fault of mine, really poor customer relations, I will never buy another LG product again.

I purchased an LG 55 inch in December. The first LG was cracked when we opened the box, so we returned it to Best Buy. When we replaced it, we had the second LG for 35 days and the TV broke. When we called customer service at LG, they sent someone to fix it and they opened the tv, there was soot inside. The TV had burned out. The technician came two more times to try to fix it, to no avail. There were no parts available. We asked for a refund. Since December, LG has ignored our calls and has not tried to fix this problem. We now have a $650 TV that we purchased and is just sitting there. We have been told they will call us back, and they have not. It's been almost four months, and we cannot get in touch with anyone. As a result, we will never purchase another LG product again. We honestly don't know what to do anymore.

I’m completely disappointed and unsatisfied of the poor workmanship and customer service of LG. After spending hours with the CS agents for replacement of a brand new defective TV, the only option they offered is to repair the brand new TV which I just unboxed a couple of days ago!!! The TV wall mount brackets were not threaded and the TV could not be mounted on the wall! Will never buy an LG product again.

I purchased LGTV $400.00. It shut itself off and would not accept logon or internet connection. Store sent out another LGTV. New TV installed, Geek Squad blamed my internet. I contacted internet company. They sent out a Tech. Internet Tech said nothing wrong with internet. My problem logging into LGTV continues. It constantly loses connection. I get a pretty blue screen. No reply to my emails by LG.

The TV worked for about 2 hours, then started smoking. Then two puffs of white smoke and then it caught on fire. Unplugged the TV, then watered down the TV. Tomorrow I will contact the company. Worst experience ever...

Purchased LG TV 2018. In 2020 the Wi-Fi board went out. I could not connect to the internet. 2022 the WI-FI board went out again. LG is refusing to fix the TV again for the same problem. I just don’t understand why. This is the only LG TV in my house. It will definitely be the last LG product in my house. Don’t recommend you buy a LG TV.

Bought my 86 inch LG tv a month ago. About a week after owning it the black screens are covered in this grey cloud. It affects about 40% of my tv. Called LG and they said nothing is wrong with it. Can’t return it and I’m stuck with a grey cloud for a black screen. 3000 dollar tv.

Bought a big 77" Telly (CX77) for $7k. Picture is good. But there are sound issues, namely; the sound skips using an amp on the optical out. And there are app issues, which can really only be attributed to the telly doing something funny. Then the support (LG Australia) does not respond to repeated emails. Avoid the hassles, buy something else.

Bought a $4K LG tv, in just over a year screen shattered during thunderstorm. Contacted LG, blamed our 5 yrs old dogs for the damage (as if they are suddenly going to slam themselves into a blank tv screen and remarkably had not even a scratch on them!). Had to wait three weeks to be told they will take no responsibility. Insane. Never buy their products, they will not adhere to their warranties or provide customer service.

This TV is crap, we bought it 3 years ago, and it has constantly had wifi issues. For ages we thought it was actually the wifi, routers, purchased replacement routers, extensions, etc., etc. The TV just decides to disconnect from wifi, stating not connected to wifi, so you go through a process of reconnecting, works the few 10x you do it, then it just doesn't anymore. you waste time reconnecting the wifi, have to re-enter your password for it to tell you it's wrong. It's always wrong, but tomorrow it will reconnect like there is no problem. Do not buy this TV.

I have a lot of TVs, 2x 4k projectors, 4 x 55-65 inch tvs made by Samsung (oldest by 3 years), RCA (won), a Cony and this little 50" ** LG TV. The LG is probably newest, it has a blackened area on the top L corner, one day, no idea why, it started to CONTINUOUSLY drop the wifi which is wonderful in the era of streaming. I did updates, tested 2 providers, every other one of our 50 wifi devices connects no problem... Why deal with that? Just go with Samsung, it's never done me wrong and I've had several in the past.

Purchased my OLED 2 years ago, and after 1.5 years (warranty is only 1 yr) the TV starting randomly powering itself down. LG service tech recommended new OLED screen, mainboard, and power board at estimated $2400 in repairs (more than current price for a new 65" OLED). Following the LG tech's recommendation, I called cust service to demand a replacement OLED screen, offering to pay out of pocket for labor and for new main and power boards.

Good Afternoon, I've been called more than 20 times to the customer care line regard of water purifier that was bought in May 2021. This water purifier is for company use purposes and we can't use it for more than 1 month. Can totally understand that during MCO unable to make it but right now, after MCO and every kind of industry work as per normal. Called into customer care line and the representative said just only can open the report and keep on repeating the words *WILL ESCALATE THIS ISSUE AND EXPERTISE IT* yet the technician did not come. So, now the water purifier can't be used. Wasted. Bought 5 months ago.

After spending an enormous amount of money on 2 LG TVs, I am hoping to save other people from their incompetence! Sad TV 1- Less than 2 years old, yet the folks at LG have no clue how to add apps for AppleTV and HBO-MAX! I was in complete disbelief, so I tried to call "customer service" at 7:20 pm only to find out they were CLOSED! Nothing says that a company has given up like closing before the sun has gone down!

Less than 7 months after I purchased the LG tv I noticed a line running from the top to the bottom of the screen around 6” from the right, so I contacted the company where I purchased the TV and they worked with LG. A repairman came out who I experienced to be unprofessional. A part had to be ordered so the same repairman came back. After the repair was made the repairman did not offer to go over the repair with me but instead told me on how quickly and great he finished the job, and I unfortunately didn’t look over the TV until a few days later and noticed that the thin frame on the left-hand side was scratched and there was a white substance between the screen and the thin frame so again I contacted the company where I bought the tv as they were working with LG and the repairman. After 5 weeks and no resolution from LG, the company where I purchased the tv took it back. I will never buy another LG product.

I am writing to tell that the LG tv I am currently owing is unable to add some of the applications like Sonyliv, Hotstar, etc.,. When I have contacted customer care I was shocked to hear that the model I own doesn't support. Having invested around 2lac by 2016 and within 5 five year term LG is not able to update their software for their old model. What kind of feature are you providing in such a costly model?? When you are not able to support in near future why don't you inform customer the same? When other service providers able to give updates well better than this model in a very low cost why LG selling their products in a huge price for nothing? This is just a SCREEN now without any kind of additional features.

Got a 70" 4k LG TV for my birthday. Going to purchase something else immediately. Not compatible with many apps. And slow as molasses in the winter. I suggest you don't waste your time with substandard media like this. Never will there be any LG product in my house again.

Initially when the TV was purchased (43UM6910PUA) I wanted to set up with wifi since it was a smart TV. Wifi never stayed connected after turning on, I would need to change the country in settings for the TV to recognize my wifi network. I then upgraded my wifi to a whole house mesh network thinking that was the issues, it didn't fix the problem I still needed to change the country in settings for my wifi to be recognized. I eventually gave up and bought a Roku stick and that solved the connectivity issues. Then out of the blue after 1 year 10 months the screen went black, I can see its back lit when the TV is on but no picture. Called customer service, sent me to a repair guy to have the tv fixed. Very disappointed in the entire experience in owning this TV.

What sets LG TVs apart from the rest of the pack is webOS. The platform is easy to use and works extremely well with modern electronics. Moreover, with so many installable apps, we officially cut the cord this year and have only gigabit Internet.

OLED LG TV which costed me $4700 didn't last more than 2 years and the motherboard went faulty, very low usage and this happened. The customer service are trying to get away from fixing it for more than a month now, but I'm going to court next week and sue this shameless company.

I am sorry to say that I had and am still having a terrible experience using the LG Smart TV. It's been three years since I bought it. I replaced the remote several times and my TV is updated. Nothing happened apart from my money getting wasted. Such a terrible experience.

This is my 4th LG TV. Still have 2 and gave one away. Impressed with the picture and how easy the set is to operate. Sometimes a little lag in the picture but it was expected by what the sales person advised before I made my decision.

I decided to ‘go for it’ and purchased the OLED model. Very nice indeed. This tv fit right in to my home theatre system. I had cut the cord and worked my way through the array of streaming services. The LG takes the picture to entire new level I didn’t think I’d ever experience.

Great picture, good sound. Easy to use remote. Great additional features and applications that make it very interesting to scroll down and use! Easy to use as and smart thing product together with my phone!

There are some things that my LG TV lacks on, but it's better than the ones I've had before. The main issue I have with my LG TV is the bootup speed, another thing too is how it processes things as it takes a while for the TV to handle things. The internet connectivity on it too is pretty slow, even when connected directly to the router using Ethernet. The smart features on the TV is also pretty limited as I wished to have the Amazon Alexa integration capability in it too, but I didn't get that in with the TV -- so I was quite a bit disappointed with it. My entire house is equipped with Amazon Echo devices and it's also a nice touch where I'm able to control a lot of smart appliances and devices with it which makes everything for me much easier to manage since I tend to be pretty busy throughout the day, so it takes a while to get things going.

I’ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I’ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she’s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

The LG TV is very reasonably priced. It has a clear picture and channels are easy to navigate from the remote. We also find using the DVD for this television is no problem. The size screen we have, 48 inches is a good size for our living room as we do not want such a giant screen since it may not be comfortable to watch. I do not know what is wrong with our LG in the bedroom. Each time we turn it on now, it shows a different volume number and we can not move it up or down. We are stuck watching the program at this volume. As long as it stays around 43, we will keep the TV, but if it fluctuates too much, we may be forced to purchase a new one. This TV is over 10 years old anyway.

Our LG TVs are in our bedroom and in the living room. We like the picture and sound quality. The one in our bedroom has served us well over 10 years, but it has an issue. Each time we open it up, a set volume appears and we can not make it softer or louder. As long as it stays around 43 we will keep it. The one in the living room is a great size for the room. The movies we order look good and the sound quality is good as well. WE have had LGs over the years and we think it is a great quality and a excellent bang for the buck.

Absolutely the worst company I have to deal with. Incompetent technical department who kept on insisting they had repaired my unit for 2nd time and ensuring everything is working. NOT. I had to send back my LG 43 inch 43UN700-B screen the 3rd time for repair, and they still insisted that they will have the INCOMPETENT technical department to do another repair and send back the unit to me the 3rd time before they can do anything else.

This TV is slow to connect to my state of the art wifi system, we have no connectivity problems with any other devices. It also has a list of apps that it supports, if you want to use an app that it doesn't support you have to use a Roku stick. The roku stick worked for a while, but it has somehow found a way to disable the content coming from it, and I can no longer watch anything that doesn't run through their operating system. I don't want to sound like a conspiracy theorist, but I suspect that there is some sort of financial arrangement that has been made with specific apps, and that they are intent on blocking any app who is not paying them. The TV is going in the trash tomorrow, I'll never buy one of their products again.

I bought tv from LG. Not up to a year, the tv was not connecting to the internet. I called the customer service who told me that particular product will always have problem. She said they will send someone to fix it. After couple of months I had the same problem, now they told me that I have to pay to fix the problem. I was disappointed because they want to charge me for their mistake.

Original purchased 03/2017 at 2 (June, 2019) years the screen had burn in images in various locations on the screen most prevalent were program crawlers run. LG did a one time replacement of the screen. The technician set up the refresh tool on the set to prevent recurrence. It is now less than 2 years later (May, 2021) and the burn in is worse than before. They no longer will service a television with this known short lifespan. They continue to sell this product as a premium product. Warning it will last less than 2 years. It takes multiple calls and waits for service to respond. Our model is OLED55B6P. This our second LG product that suffered early life failure. The other was an LG dishwasher that the door spring and door rusted out.

I bought a 55" LG TV straight LED, just over 3 years ago. Recently a 2-inch bright sun spot appeared just right of center screen. Called LG, they said sorry it's out of warranty, asked for a supervisor, supervisor said same thing. I said the TV only has 9800 hours of use or 1/6th of what you say it's rated for. They didn't care. Offered me a 10% off coupon. Don't buy it. You will regret it down the road.

I bought a 75" LG (not realizing I would be moving it 50 times if it broke). Well needless to say it flopped 6 months after the 1 year warranty expired. Never had that happen to a tv before. The thing still has the plastic on it because I don't use it much. Tried to get an out of warranty repair scheduled and that's taking me over 2 weeks to even schedule it because of all the red tape. Not an easy process to say the least. They send emails you can't respond to, so you really have no idea who is sending them or who to reply to. Wasn't happy when I first bought it and now I find it's been discontinued. Wonder why? Well it's faulty and I bought a faulty design that came from a faulty company. Buying LG? GOOD LUCK

I bought the TV in May 2020 and in early March 2021 it stopped working and I contacted LG and started the warranty process. It is now early July 2021 and no resolution with over 20 hours on the phone and two trips to Best Buy and two trips to the repair shop. All for a $400 TV. LG sent out a repair person - they couldn't fix it and ordered the replacement part and when it was delivered I took the TV to the repair shop myself. After a week, the replacement part didn't work and the defective part was not available. This phase took a month. I called LG and they gave me a number and said go to Best Buy to exchange the TV - at Best Buy they had no idea what I was talking about (as I am carrying around a 50" TV). I called LG and they said "you shouldn't have gone to Best Buy until we tell you".

Carleton was very professional and knew his stuff. I like to thank LG and Carleton for getting my tv up and running.

LG went out of the way to help. Issue was minor. Technicians very knowledgeable. Warranty department team was great and efficient. Consumers: purchase longer warranties.

Purchased a LG OLED 55 inch TV in March of 2018. Spent $1,801.96, (including tax), on a brand new state of the art, best picture, best hd, vibrant color, etc thinking that I would be able to enjoy the tv for a lengthy period of time. The tv failed in less than 3 years due to defective parts. The service technician said the tv required a brand new panel, no other way around it. LG has refused to acknowledge the problem. Internet research has proven there are countless unhappy consumers, who purchased the tv in years 2018 and 2019, by having their tv turn on and off by itself or just not turn on in the first place. My question to anyone reading this... Why would anyone spend $1,800 on a tv that they knew would last less than 3 years? LG knows about this problem and still refuses to stand by their product. DON'T BUY AN LG OLED TV! It's a waste of your hard earned money!

I bought a 86" TV 4 months ago from Costco. The TV screen light on the left side was darker. I called for repair and Costco said they have nothing to do because is less than a year. I was referred to LG and they sent a TECH after ordering different part. First TECH attempted to fix it. The TECH damaged the screen while attempting to change the lights inside the TV. He told me that a replacement was a better option.

We bought our 65 inch LG Smart TV 2 years ago. Since we purchased the TV, it started turning itself often sometimes turning itself back on and other times we have to manually turn it on. We recently visited a hotel in Baltimore which had the same LG TV in the hotel room and lo and behold that LG TV did the exact same thing! It is not timer related as most of the tech recommendations suggest. Tried everything suggested by YouTube as well. Each time it cuts off the LG symbol pops up showing 'LG Life is Good'.... NOT!!! Never ever again would I buy and LG device.

I have sent in my HU85LA three times and received a text my refund was approved. I have waited 4 weeks with no email on the next steps and my $6000 check has not been issued. I've called in 5 times, emailed, and texted and only told it is being escalated to a supervisor, yet they have no phones where I can talk to them. I am hoping someone from LG will see this and actually do something. My case is **.

Purchased a 3D OLED TV from Harvey Norman in Mackay on the 1/09/2017 for $4,995.00. Just out of warranty. With a fight they replaced the screen but not with a 3D screen an ordinary 2D screen. Within 12 months the screen they replaced has failed with the same problem. Now they only want to offer me $2,000.00 compensation.

I am very disappointed in LG's OLED TVs. First off, I think it's ridiculous how they market these as having excellent picture quality but don't warn customers that you have to watch them with caution. If you leave static images on screen for too long, you risk the possibility of burn in which happened to me twice! The first time it happened, LG replaced my screen at no additional charge (Which is not recommended). After the replacement, my screen burned in again less than a year later even after my running the clear panel noise tool to help prevent it from happening.

My LG TV won’t hold an internet connection. I see many other complaints about this issue! Sad! I’ve only had the TV for a year! Their products are ghetto. Made to break after one year! So sad! I’m so mad right now!

I purchased my television on January 27th, 2020 and by the end of July 2020, it began turning itself on at random times all by itself. After multiple attempts to get the tv repaired without finding a repair person in my area and waiting several months, I finally insisted I receive a new tv or a full refund. I began trying in late October to get a prepaid label to return my tv for a full refund. I finally received the label and my tv was received by LG in Duluth, GA on 1/19/21. Since that time I have made multiple attempts either by texting the RA Department, emailing and calling. I have so many notes, dates, who I spoke with, etc. At this point, I’ve spoken to no less than 6 individuals in the RA Department and Executive Services since 2/1/21 to see where my check is after being told originally the check would go out on 2/5. My last call was 3/2 with a promise of getting my check but still nothing has happened. LG has much to improve.

The rebooting issue appears to be caused by an incompatibility with my Netgear ethernet switch and the TV. Perhaps the power over ethernet was causing damage to the control board. Not sure. After plugging ethernet directly to the wall there appear to be no issues. Thank you for service. Tai was thorough in troubleshooting and repair. Disappointed that LG customer service would not provide service until I reviewed on Consumer Affairs.

I purchased a 55 inch TV for my son for Christmas in December 2019 expecting this to be a wonderful gift that he could enjoy for several years and here we are just barely over a year later and the tv has blacked out. There is sound but just a black screen. Sadly the company says it’s over a year and the warranty has expired. I find it hard to believe that a tv only lasts just over a year. Now I’m concerned about my new house full of LG appliances (approx $10K worth), will they be breaking down sometime soon too? Sorry but this is just unacceptable, there is obviously an issue with a tv that dies after just over a year! I’d expect more from LG.

I am a bit frustrated with LG and my 50 inc TV. All of sudden Black Out and it's only display LG logo for Second and disappear. It's hardly acceptable that Branded company like LG produce TV which has to stop working within 4 years. I recommend no one buy any LG TVs until they gave 10 years default manufacturing warranty.

I purchased an OLED TV from LG Canada through Best Buy back in 2017, delivered in 2018. It had issues from day 1, burnt pixels, turning itself on & off and was initially replaced by Best Buy but the issues resurfaced and contacting LG was completely humiliating, they made fun of me! I was told they don't see any issues and even if they do, they won't fix it or care if I lose trust in LG! Is this really what LG is going for these days? I had purchased many LG products from phones to TVs & monitors for many years but I wouldn't buy anything with LG ever again. A premium expensive TV shouldn't be this terrible.

Don’t buy! LG TVs only last for 2 years (if that!) with only a 1 year warranty!! They won’t fix anything after that. Ours is less than 3 years old now and won’t keep a connection to WiFi anymore! I contacted customer service and they said it’s too far out of warranty. Are you kidding me?!! Will never ever buy or recommend LG TVs again!

I purchased an LG OLED 55” curved screen television less than 2 years ago for $3000. It has become the worst television ownership experience I’ve had since tube TVs became obsolete. After a year, I began to notice vertical and horizontal lines about three inches wide that traversed my screen. At first, they were only visible on lighter screens but now are visible against everything except black backgrounds, I contacted LG and they advised me to perform a corrective function which did absolutely nothing. Beyond that, I was told that it was a “burn in” problem common with this technology and not covered under warranty. Now, for the first time in years I am faced with the prospect of having to replace a television not because it is obsolete but because it is defective. I am a very unhappy customer!

I received this TV as a gift. It's a great TV as far as picture, etc. The only problem is the connection to the internet - 99.9% of the time it will not connect. LG service provided a list of fixes - - mostly rebooting which doesn't work 99.9% of the time. So frustrating! Too bad they can't provide a real fix.

I bought an LG LED TV in July of 2020, it began having issues and was covered under warranty so I began the process on 11/13/20, they used a third party service center that took weeks to schedule, were unable to fix the tvs problem, but canceled the service order anyway. Back to square one. The third party service technician even reported generally bad customer service from LG compared to the other TV brands they service. LG is completely unresponsive to their return authorization email, policy said 24 hours for a reply, but that was 12/28/20 since the first one, and two more since then still with no reply. (Luckily that documents itself.)

I have brought a 55 inch LG OLED TV back in 2018 in November month. It's just been 2 years and now my panel is not working so I have to spent another Rupees 68k just for this which is almost half of the actual product. And there is no guarantee that we can't face the same issue again. We have invested our hard earned money on these and this is how so much expensive TV works. I don't know what sort of manufacturing you people do. If such expensive thing can't long last then I don't what will. We trusted your brand and this what is get in return. After reading the reviews people are facing issue it seems like a scam to me. I want you people to replace it or fix the product.

Bought this TV LG 43UJ632T.ATR in July 2018 and within a year the display went off. Luckily it was covered in the warranty. A completely new product was to be given but they just changed the display and went. Again, facing the same issue with the display. Within a span of 2.5 years twice the display went. Horrible experience and LG customer care is pathetic. Go for better brand Samsung or Panasonic. DO NOT buy LG product.

My OLED (65in B7A 2018) tv has suffered from the exact same issues plaguing many throughout the world that led to 60000 televisions being recalled. For some reason, they claim these issues are impossible for US televisions even though they have the same board and capacitors. The issues plaguing these televisions are related to the power supply and lead to overheating and in some instances fire. The overheating of the power supply causes a capacitor to trip and thus making it so the TV will not turn on again. There is a reason the TV was recalled in other countries, it is potentially quite dangerous. LG has not yet provided a service to fix TVs in the United States plagued by the same issues as other countries and have not yet provided adequate customer service to fix the issue.

LG TV HAS DEVELOPED PINK/PURPLE BLOBS, the size of a tennis ball. Only 2 years old and out of guarantee. Looking on the internet this seems a common problem. Very very disappointed. Will not buy LG again.

I bought a 72" LG TV in September 2020 and almost a month ago the Internet on the TV stopped working. I already had Best Buy Geek Squad come and repair it and my ATT provider also came several times to adjust their router to the TV and it only works for a few hours or a day and then loses connection again. LG keeps giving me the run around when we call get transferred to different people and they all act like they don't know anything about our numerous calls to LG. All I want if they won't send a repair person to just refund or exchange the TV and they act like they don't know what to do but keep ignoring the issue! I know it is not our router/modem because all other devices including my 3 other Vizio Tvs work just fine.

I was happy to have LG taken care of my problem.

The initial television I purchased had a manufacturing fault and needed to be replaced within two weeks. The replacement set was working well for a month and since then it has had difficulties connecting to the wifi. After many factory resets LG have booked in a service to assess the problem as they are unable to fix it through the phone support. I have since been advised that the issue is with the software and I am unable to use the internet on the TV until they write a new version of the software. The customer support at LG has been unhelpful in resolving this issue.

Before I write about my experience with LG, let me first tell you about myself. I am a 40 year gas industry professional. I have been the National Service Manager for a decade with a division of Rheem. I ran the call center, wrote the warranties and administered them. I've been an application engineer (a safety engineer) and Marketing manager. It has taken an extraordinary failure to get me to take the time to share my negative experience with your readers. My comments are accurate, honest and quite telling.

Bought our LG TV 3 months ago. Turn on and have a black screen. Lg called a repair man. Got a text that part was ordered even though no repairman has came out. How do they know the problem? Is this a lemon law issue?

LG is the worst TV. Legs so dangerous, I’ve complained now for a year and sad for me the TV legs broke and hit my head. Now I’m in pain, no help from LG customers service. They English is so bad that it make you upset.

This was my first experience with LG TV and my last. Paid over £2K for this TV. The remote broke and was approx £100 for a replacement. The screen has ghosting in all four corners of the screen and along the bottom. The centre of the screen has a permanent green tint to it. Contacted LG and they asked for screenshots, etc. and after I pursued them via email for a reply they finally confirmed there was a problem and it would require a new £200 screen and they would also not be able to maintain / replace the 3D function as they no longer do 3D screens. Could not recommend LG.

I purchased a 4K UHD TV and an LG Sound Bar a couple of years ago. About 3 months ago, just days after it was out of warranty, I noticed that the background sound was drowning out the dialogue so I had to turn up the sound ridiculously loud to hear the characters speak. I called Best Buy and they told me to take it up with LG.

I have experienced the same problem detailed in review after review of this piece of garbage smart TV. Out of the blue, it just stopped working with the 3 blinking lights. Unplugging it does nothing. What consumer should be required to take it apart and put parts in the oven as suggested in website dedicated to the problem of the black screen. My biggest problem now is how to get rid of this piece of garbage. Too big for trash can and no one will take it. Do not buy this product under any circumstances.

YOU HAVE TO BE KIDDING ME LG, I am trying all avenues, which says a lot about the customer service I have received in the past 4 months. I can't not believe such a big company has such crappy customer service, it borderlines unethical and criminal. I saved my money to buy my parents a LG OLED b9, a 1300 TV for Christmas. 6 months into the purchase the TV is flickering terribly, I have a attached a video for review.

What's wrong with this tv? Well let LG tell it, it's physical damage where? I purchased this 8oinch tv a year ago this month. It had some white specs in the lower right side I thought was dust or something from packaging but up until the pandemic I was not watching tv much. Once pandemic hit I was watching more and more tv and those little white specs was not dust or packaging. It was a problem with the tv. I called and called and called. Finally got someone on the phone. They sent out a tech who said it has physical damage. I'm like where? The tv still looks brand new until you turn it on. I was like where is the physical damage? Because physical damage to me is going to be damage weather it's on or off, make a long story short I was sold a bad tv. They will not fix or replace so I have a $2000 paperweight sitting in my living room. I'm going to keep there to tell everyone the story and try my best to detour as many people as possible from buying anything from LG.

LG tv are just the worst ever! Not even 6 month after buying a brand new lg tv it keeps on turning on and off all the time! The technicians got absolutely not ideas of what is going on and how to fix it. After some research I found out that there is a well known issue near the connection at the back which can be "fixed" with give it a little tap..What sort of technology is that seriously! I would never ever recommend lg tv.

Purchased LG Model No. 49SM8600PUA less than a year ago at Best Buy. TV died; no power at all. Contacted LG customer service a week ago; was given RNN work order number and told that a repair company would contact me for repair. Two days later after no phone call from repair company, went online and was able to ascertain name of company that LG contracted with to repair my TV. Contacted this company, which is located over 60 miles from my location. Representative told me he had the work order and that the parts had been ordered but because of Covid, shipping delays were possible. The parts were ordered from AL; am in NC. Eight days later, contacted the repair company for ETA. Was informed by the agent for repair company that he had rejected the work order and would not do the work for LG because LG would not reimburse him for mileage to my location. LG never contacted me in reference to this.

First review I've ever written. It's that bad. I would honestly give no star if I could. The TV worked well for roughly 3 months. Dealing with lack of color and vertical light bands that shift around. (Please see video. Video is after 4 repairs - took it last week). I have been dealing with customer service since last October (Yes, you read that correctly - it's been over a year and no resolution). I have had a repair guy out 4 different times to repair the TV. Nothing has worked so I am assuming it is a part that can't be replaced.

What started out as a thought full gift for my parents for Christmas has turned into a nightmare from hell. I have called and requested a technician to come out, once they did I never heard from them again. A part was supposed to be ordered and who the hell knows if it ever was. After waiting for 3 weeks, I call and they tell me that they have no idea and that a new ticket will be made and someone will contact me within the week. After hearing zip, I called to find out my request was denied :)

Poor customer service. The last update to both of my TV's made my YouTube not to work properly for over a month now. When I contacted LG they told me there was nothing they would about it and I would have to wait until the next update to see if the problem.was fixed...whenever that would be. Beware purchasing these, it's not the first time an update has screwed up my apps. I will encourage all my family and friends not buy LG, you screwed up mine with an update and then tell me there is nothing you can do....

Bought this TV 3 1/2 yrs ago at Costco. Turned it on and all it does is flash. I called a repair place, they said that all of the LG’s did that, and it would cost $350 to fix. Called the LG helpline, after being on hold for 35 minutes, a person that spoke in broken English ”Bob”, said that it was out of warranty, and said they would do nothing, and hung up on me. I looked on YouTube, saw a whole bunch of videos on these TV’s. They all said that this is an LG problem, and they will not do anything about it. I took the set apart, found the problem, LED light strips, just like they all said it would be. Now I’m waiting on replacement LED strips, from China.

I only gave the one star because there is not an option to give zero star rating. I have an LG 65" flat screen TV that is just under two years old. This TV has been repaired or should I say the panel has been replaced with a "new" one twice in the past four months and guess what...it is currently not working. The TV started showing black (or white) liners on the screen, I contacted LG and they sure put on the show and had be believing that they were going to be helpful. A technician came to my house and stated that it was a wire, that didn't resolve the issue. He came back and said that it was the entire panel with mother board, so he ordered a replacement, which came in about three to four days. He came back and replaced the panel and that lasted about two months. This all happened in June of 2020.

We bought a 42" LG 42LF580V 5 years ago & 2 years ago we had to replace the backlight as the picture was flickering terribly (we spoke to LG, they didn't want to know unless we paid £200 in repairs as it only had a 1 year warranty, local repairman did it for £80) & now it won't switch on at all. Every TV I ever owned before smart TV's lasted , some as long as 20 years & would still work if they chose not to switch off the analogue signal, this LG I have? Useless & they really don't want to help when you speak to them. Save your money & buy Samsung, or Sony, or Panasonic, or Phillips, anyone but these lot.

I order products from Giffiti website but received all different products. This is completely cheating the customer. Request to LG not to provide voucher of such fraud website "GIFFITI." You can provide lesser value of voucher but good know shopping website or else discount in LG product or AMC service. Customer would much more happy rather than this fraud website voucher.

Seeing multiple burn in issues with the LG Oled TV. LG replaced the panel once and again the same issue popping up. Now LG customer service does not even care to fix the problem. The latest case# **. The product seems pathetic and lg’s customer service does not seem to care about its customers.

I purchased an OLED TV two years ago. After one year, the TV suffered terrible banding on the screen. LG did replace the panel but within 3 months the same occurred. LG blames me for what they call burn-in. However, I have no kids in the house, I have no game consoles, and I don't watch news shows with banners. I have now argued with LG for over a year with some time off since I developed lung cancer. Like LG could care! Again, LG recently denied that I was sold a lemon and insists that it is my fault. They have told me on more than one occasion that their screens will suffer burn-in if watched more than 1 or 2 hours continuously.

I just moved into my new home and saved up for a 55” LG TV. The legs on this are absolutely terrible. I put them on and screwed them in place to make them as sturdy as possible and it was still incredibly wobbly. Tonight, for NO reason, one of the TVs toppled over onto my head and completely smashed. I was not making any movement that would cause the TV to fall over and now I have no TV. Also might have a concussion too. Thanks LG! Now I have to drop $500 more on a new TV and god knows how much on a hospital bill.

I purchased a brand new 65” LG C series OLED on 11/18/19. On 10/3/20, the TV shows only a thin red line for 1/3 second when turned on and shuts off. There was no physical damage to the tv, it worked the evening before. LG refused to honor any warranty since I was unaware that I had purchased it from an unauthorized dealer. I am forced to discard the TV which cost me almost 3K, even though LG was aware that it was a defect in that model. I consider this not to be reputable behavior and surprised that LG would treat loyal customers so poorly. Their products look very nice but are not reliable and they don’t stand behind them. I would have had the same issue if I had exceeded the 1yr warranty period.

Ordered an LG 75nano91ana TV, delivered quickly by Costco. After wall installation I discovered the TV remote and Operation Manual were not included. The TV REQUIRED the remote to start installation. This was confirmed by LG tech support. LG customer service agreed to ship the remote, not overnight, but delivery in 7 to 10 BUSINESS DAYS. Not including the remote was incompetent. Replacing it by slow mail is ridiculous. My installed TV will not work for 2 weeks. Also, I was told the missing users manual would be emailed to me. It took 3 calls to LG before they actually sent it.

I bought an oled LG TV last December. My magic remote stopped working, the wheel broke away. The only way I could use the remote was to take the front off. They said I had took it apart so they would not resolve. This was in lockdown. I will never buy from them again. Absolutely disgusted at their help... Or lack off it. You have been warned!!

TV was purchased March 2019 and within 6 months the tv had vertical lines in a 6 to 8 inch area of the screen. I found receipt and registered the tv on LG's website which charged me 100 dollars for some reason but I needed my TV fixed. I filed a claim and had service center come out and say LCD panel is bad. They replaced LCD screen and fixed the issue until now. The tv is having the same issue in the same part of the screen except now it's worse! It looks like a barcode in this area and guess what, you guessed it. It's out of warranty! My wife bought this tv for our new house and it wasnt cheap, then add on the fact they charged a 100 dollars to register my TV is wrong. Maybe they will see this and exchange this defective product.

We bought it for S$4399.00 in Y2017 and used 3-4 hrs daily. 3 years warranty just completed few months before and TV spoiled completely. Purple/Blue tints everywhere.. LG asking us to pay 2400 dollars for panel and 321 dollars for service charge to rectify this issue.

We bought this LG 55" OLED TV on July 3, 2019 so it's just a bit over one year. While watching it about 3 weeks ago it just LOUDLY exploded, shot out white sparks about 12" out from the bottom left part of the screen and died a quick death. One year warranty? THAT should be one's first clue. If LG can ONLY give a 1 year warranty on a TV that costs THIS MUCH ($1749.99) US dollars then BEWARE Folks. Since we bought it at Costco the warranty was doubled so we are still covered.

Updated on 09/26/2020: Final update to other users. Told to contact UK as product not bought in US. However UK and Spain where product purchased have said it cannot be fixed and cheaper to buy a new TV. Which I have now done and it was not an LG. Very disappointing to spend so much money on an unreliable product.

Good Part: Amazing Picture, Unbeatable Quality. Bad Part: This is my experience only. Maybe I am the very unluckiest person. My TV was dead in 2 months. My Verdict: I am not complaining about the Failure. Never know, I might be the 1 in Million. The way they handled the failure is important. I did not see any customer loyalty or integrity. I am left out like a poor customer.

Purchased at Christmas. Stopped working after 10 months. Contacted LG they told me to take to a repair shop-cannot find board to replace. Tv lasted 10 months. Buyer beware. Screen is blue - nothing else.

The TV is good as long as you don’t want to use the smart side of it. Internet connection is shocking and won’t connect for weeks at a time so don’t start watching a series when you forget a connection!! Not a patch on my other Samsung one. Not had a day's bad connection on that.

Bought this pos OLED tv almost 2 years ago. Started to experience a lot of burn in so they replaced the screen but not the components that prevent it. Now I have a heat issue creating a green blob in the center. Called many times and the offer was for us to pay $1000 for a new screen. Not going to happen. Tried emailing but am told no warranty. We paid over $2600 for this pile o crap. Don’t buy anything from LG. Don’t buy an Oled tv. They are garbage.

Before I tell you the issue, let me say from February 2020-June 24 2020, I called and spoke with someone more time that I wish to recount, as well as emailing. I don't know for sure but at 12 times is a safe estimate. When I called, it was always escalated and I was told I would hear back at which point it was entirely dropped and I never heard back. In each email I re-supplied all context, cast number, account info, product serial, purchase date, model, etc, etc in every email so there were no excuses. They were not delayed in getting back to me. I'm certain they read my concern and JUST DROPPED IT because it happened so many times.