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Emerson TVs Reviews

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About Emerson TVs

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Emerson Microwaves produces microwave ovens, including countertop, over-the-range and built-in models. With features like sensor cooking, one-touch presets and compact designs, the company addresses diverse cooking needs and kitchen spaces.

Visit www.emerson.com/en/corporate
Pros
  • Good picture quality
  • Affordable price
  • User-friendly features
Cons
  • Poor sound quality
  • Frequent malfunctions
  • Limited customer support

Emerson TVs Reviews

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    Page 6 Reviews 530 - 680

    Reviewed June 30, 2012

    I have a 40-inch LCD TV that I bought on 11/26/11. I have watched it less than 10 times. It will not turn on. Emerson says it is under warranty and will fix it for $110. I will not give Emerson another dollar. I will tell everyone I know to never buy an Emerson product.

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    Reviewed June 21, 2012

    I bought an LCD TV, 32-inch, in December for my child's birthday in June. I went to open the box last week and when I tried to play it, it didn't work at all and I don't think that's fair for anybody to pay out a lot of money for a TV that doesn't work. Then, they want me to pay more money out. That's crazy.

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    Customer ServiceCoverageSales & MarketingPrice

    Reviewed June 20, 2012

    I bought my 32-inch Emerson TV a little over 6 months ago. For about half the time, it has been sitting in the box and was not being used. A few weeks ago, when we walked by, the screen would go fuzzy or start flickering. Last night, it wasn't even working at all. I went to look at it and one of the parts had just broken off! I called Emerson and they said it’s considered customer damage, so they don't cover it in the warranty! I plead my case because it was obviously a faulty part, but they wouldn't hear it. All they did was refer me to a service center where I would have to pay $100-plus to fix it. They really are a scam company! They are making very low quality TV's and robbing you with the warranty. It’s definitely not worth the money at all. I will never again buy Emerson and I am warning all my friends and family away from them, too!

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    Sales & Marketing

    Reviewed June 13, 2012

    We bought our 32-inch LCD TV less than a year ago at Wal-Mart. Today, I turned it on for my son; and 5 minutes later, it quit. Emerson will do nothing about it, because I don't have my receipt! It will not come back on at all. I am so disappointed, and we don't have the money to buy another right now. Emerson is nothing but a scam artist company. I will never buy another Emerson product again, and I will tell everyone I know about my experience!

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    Reviewed June 8, 2012

    I have had an Emerson 42-inch TV for about 18 months and within the past month there has been no picture and there’s only sound. Sometimes unplugging it would fix it, but now there’s absolutely no picture. Save your money and buy something else. I will never buy Emerson again - that’s a 100% fact.

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    Customer Service

    Reviewed June 6, 2012

    I bought my 32-inch model number LHD32K2OUS at Walmart. I bought two year warranty and not even 3 months. It turned off and won’t turn on. I called Walmart, said I have warranty with Emerson. They can’t do anything till 2013 when warranty starts with Walmart. I called Emerson, transferred me to a whole bunch of departments, and said this model is special blah, blah. Well, it’s been a month and I still haven’t been able to get a call or a hold of them at all. Very disappointed. I hate the service Emerson has. Customer service gives you attitude and transfers you to department after department to end up with no one. I will never buy Emerson product again of any kind!

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    Reviewed May 30, 2012

    I purchased my 32" LCD Emerson TV 4 years ago at Walmart and have not had one problem with it. Works perfect. My son plays his Xbox on it everyday and watches movies at night. The picture is my only complaint. The color tends to flash odd colors every so often, but other than that, no problems at all. I also have an Emerson video player that is almost 20 years old and works without fail. I have a 26" Emerson LCD/DVD TV in my RV and do not have a problem with it either, great picture. The DVD works great, no problems. Looks like I got lucky. You want to talk about junk? Buy an RCA. Now that's junk. I never had any good luck with them and wasted a lot of money buying RCA and their products.

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    Reviewed May 28, 2012

    The TV lasted for 4 months then nothing. I tried to turn the TV on and nothing. It's only 5 months old. I won't buy again. If you can't make a good product, it should not be sold. I will tell everyone I know not to buy this junk.

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    Reviewed May 24, 2012

    I purchased the Emerson 32" television with a 2-year warranty during the Black Friday sale in November 2011. The sound has gone out on it already. Wal-Mart’s product service department is mailing me a check for the amount I paid for the TV instead of replacing it. They are not reimbursing me for the cost of the 2-year warranty. I will never buy an Emerson product again! I feel that Wal-Mart should replace the lemon TVs and I demand a refund from Emerson.

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    Customer Service

    Reviewed May 18, 2012

    My Emerson 32" LED TV (model LHD32K20US) completely lost sound out of the blue one day. We purchased this product in December 2011 right before Christmas and purchased a two-year warranty. Being it was after 30 days, the store would not return item and I have been told to deal with Emerson. Go figure. I have tried numerous times to get a simple call back or response from Emerson but I too have been put through the ringer (dead departments that never call you back or even respond to your messages). My TV has good picture but no sound. I googled this product and have found almost 50 pages of complaints from consumers! Yikes. It sounds like this TV is a lemon! I just want the rest of the consumers know to beware of this junk Emerson is putting out there before putting mine on the side of the road with our next trash pickup! My solution would be to blast Emerson on your local news consumer issues segments and maybe they will get the message that you don't screw consumers who keep you in business! I will never purchase Emerson anything in the near future, never!

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    Customer Service

    Reviewed May 18, 2012

    I purchased an Emerson 40" HD LCD TV in November 2011 on Black Friday from Wal-Mart in Wallace, NC. It is now May 17, 2012 and the TV will not cut on at all! I have called Wal-Mart and their response was to call the 800 number in owner's manual. I did that and had to leave message. No response as of yet. I'm still holding my breath.

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    Customer ServiceSales & Marketing

    Reviewed May 16, 2012

    I bought this TV (LCD 40" flat screen) on Black Friday 2011. It's now May and my TV no longer works, won't even come on. I called customer service and had to pay $110 to get pkg materials sent to me to send it back for repair. A week after mine quit working, so did my mother-in-law's. We purchased them the same night. They want another $110 so she can send hers back. It's been less than 6 months. A TV should last longer than that! My husband has a call into a supervisor but of course, hasn't heard from her since leaving the message. I'll never own another Emerson product. This seems to be sort of scam they have going on if they aren't willing to do a recall on such a crappy product!

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    Reviewed May 15, 2012

    We have model MW8999SB. It turns on by itself and won't shut off. It stayed on a few weeks ago and got so hot that it would not turn back on. After a few days of cooling down, it still works. But we have to keep it unplugged or it will start itself.

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    Customer ServiceStaff

    Reviewed May 14, 2012

    I am in the same boat as everyone else with this Emerson 32 inch LED TV. I bought this TV on 11-5-11 at Wal-Mart. About a month ago, the TV went black and now it will not turn on. I called the 1-888-935-880 number. You never get a real person on the phone. So I have left messages and still no reply. I tried to send a fax to ** and this is someone's cell. This number was given by the answering massage from this company. I have sent an email and they sent me back a message saying that they got it and someone would be getting back to me. I'm still waiting.

    On 5-10-2012, I did get a lady on the phone and she said that I needed to fax her a copy of my original recipe. I told her that the fax number was wrong. She gave me another one, and then she said that she would give me a call back when she got it. I am still waiting. I have called as many Emerson electronic numbers as I can. They all say the same thing, "Sorry, we don't take care of that model." What a joke. I will never buy this brand again. I think it is sad that this company won't stand by their products. Out money and now lots of my time, so I hope people will pass this along. If enough people will stop buying this company's product, then maybe they will start taking care of the customers' complaints.

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    Reviewed May 10, 2012

    My TV is a joke. It's a 32" Emerson and it has a 6-inch line going through, so you can't watch TV. It's less than 2 years old.

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    Customer Service

    Reviewed May 5, 2012

    I bought an Emerson 32" LED TV in October of 2011 and now, it won't come on. I contacted Emerson and they said I need my receipt. I told them I don't have it. They said I need a receipt and now they won't return my emails. I even asked them if I could buy the part from them and they still won’t return my emails.

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    Customer ServiceSales & Marketing

    Reviewed May 1, 2012

    I also am a victim to the Emerson LCD TV LHD32K20US scam. They sell a bunch of garbage TV's and don't return my 20 calls to the customer support people. There should be a recall. I just got ripped off $228. Two months after purchase, the picture went out. I have sound but no picture. If anyone has any info on how to get the customer support to respond to my calls, please let me know.

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    Reviewed April 27, 2012

    My 32" Emerson TV (Model no. LC320EMX) went off and won't cut back on. The red and green lights blink back and forward but no pictures. What makes you so mad is that, people are having a hard time now with jobs, trying to pay their bills and taking care of their family, and don't really have the extra money to waste - and purchasing that Emerson TV feels exactly like that. Now my family has to save up to purchase another TV, but I tell you this from the bottom of my heart, it won't be an Emerson. The warranty is no good and the service, too.

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    Customer ServiceStaff

    Reviewed April 24, 2012

    I purchased an Emerson 22inch LED TV from Wal-Mart for my boyfriend. I have no clue how nice the picture should be because it never worked from the moment we took it out of the box! My boyfriend is a truck driver and was out of town with the TV and I had the receipt at home, so of course, when he attempted to exchange it at another Wal-Mart, he was denied. By the time he got back to town, of course, I could return it because it was beyond their 15-day return policy for electronics. I called Emerson and was told they would do nothing without a receipt which I no longer have. I did not purchase an extended warranty so now we have a nice shiny piece of **. After reading all of these complaints, I will never buy another Emerson. They should be ashamed.

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    Customer Service

    Reviewed April 23, 2012

    I bought the TV in December and by April it was broken past the 90 days to return to the store. So, trying to get satisfaction from Emerson is a joke. All they do is keep telling me to call someone else and when I try, all I get is automated **.

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    Reliability

    Reviewed April 18, 2012

    I had my 32” TV for 9 months and it started giving me problems. It would turn itself off when I tried to turn it on. It would finally stay on after 15-30 attempts. When I called Emerson, they generously offered to sell me a refurbished TV at a discounted price. Now, I already had a defective TV and they thought I wanted another one! So much for a warranty! I will never own another Emerson product.

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    Customer Service

    Reviewed April 17, 2012

    I purchased this TV (22 inch Emerson flat screen LCD) in late Oct 2011. I actually purchased two. I opened the first one right away and have no problems. However, I just opened the second TV three weeks ago and it has never worked. I have a white snowy screen with horizontal blue dashed lines going across. No help from customer service and they sounded like robots telling me I only had a 90-day warranty. I am so disappointed in this product and the customer service. I will let Emerson Corp. know that I will never purchase another product from them again and I will let everyone I know not to either.

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    Customer ServicePrice

    Reviewed April 16, 2012

    Emerson 40-inch TV Black Friday Special 2011 - I bought this TV at a great price and, like all you others, waited in line for hours in the middle of the night. I even went to a 2nd Walmart store to find this particular item. It was my first flat screen so I was excited. Recently the color keeps dimming in and out on it and now I'm not very impressed with it. I emailed the company and am waiting on a response, but as I see here, I am sure nothing will be done. I agree with many others that this TV should be recalled.

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    Reviewed April 13, 2012

    Just like the rest of them, I bought it (Emerson LCD TV Model LHD32K20US) at a Black Friday Sale 2011 and now it's broken, no picture just sound and it's only April 12 2012. They should have a re-call on their TVs if they can't make them last. I have never had a TV, even used TVs, break in six months or less. Talk about trying to keep junk out of the landfill. Fix their TVs and it would help. We need a recall.

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    Customer Service

    Reviewed April 11, 2012

    I've read the many other complaints about this 42” LCD TV and see that I'm not alone with this matter. I've had this set for about a month and when I turn it on, it goes black within 30 seconds. I obviously called Wal-Mart - no help. Then: I called the manufacturer: no help. These crooks should be sued and thrown into jail. I have been in retail for quite some time and this company is the worst - just below AT&T.

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    Price

    Reviewed April 9, 2012

    I bought the 40" Emerson TV four months ago (Black Friday) at Wal-Mart. All of a sudden, it stopped working. I contacted Emerson and they said labor charges would be more than the cost of the TV. They weren't willing to help us and now we are stuck with a black box that doesn't work. I will never ever buy another Emerson product. Lesson learned: "Don't put gold on a sinking ship."

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    Price

    Reviewed April 6, 2012

    My mother-in-law bought us a 40" TV for Christmas on Black Friday. It was a great deal for $248. I had no complaints with this TV until today. I turned it on and the picture came up for less then 30 seconds then went black. There is sound but no picture. I called Emerson and they said since it was past 90 days, they would pay for the parts to fix the TV but I would have to pay for labor. Labor costs would exceed the cost of the TV. We got less than four months of use and now I have a giant paper weight. This company is a joke and obviously doesn't make quality products. I guess you get what you pay for and I will never purchase another Emerson product ever again!

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    Reviewed April 5, 2012

    Our children bought us a 40-inch Emerson flat screen last Christmas, and one week ago, my grandson was watching TV when it started making a hissing sound and grey smoke started rolling out of the top vents. We unplugged it and since we couldn't get it off the wall bracket without help we extended it out as far from the wall as possible. The house was filled with a foul smelling smoke. It stopped smoking after a short time, but we are not willing to take a chance on another Emerson. We plan on trashing it for good. We feel it is unsafe.

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    Reliability

    Reviewed April 3, 2012

    I purchased the 32 inch model LC320EM1F TV on black Friday 2010, waiting in line at Walmart for over 6 hours. I did not set the TV up until January as it was gift for my husband’s birthday. This TV was used less than a year when this problem started. I am disappointed that this has lasted for not quite a year. I would have spent a little more for another TV if I had known this was going to be a problem. Since reading the other complaints, I see this is an ongoing issue. I would think it should be recalled as defective!

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    Customer ServiceStaff

    Reviewed March 29, 2012

    I called in September 2011 for my 26" LCD TV. The first company took all my information and said we will call back. And then I left for Florida and got back and never got a call, so I called back with my file number and everything. I was transferred to another company because in January 2012, there was a change of branch. So my file number was not good anymore–that’s what they told me. So I went through the same thing again and they told me we will call back and never did. So I went to Wall-Mart in New-Brunswick and told them my story and they could believe the service. So the girl there said, “Usually, we don't do this for a customer, but I will call for you.” And she did. She could believe the 25-minute wait and that she added to push to have service.

    So I got the name of the girl that served her and she said just to send a fax and they will send a paper for a refund. But I have to call them back first. So I did and then they told me when I was calling I was giving a number for a 19" TV and now I'm giving a number for a 26" TV. But the only number I was giving is for a 26" TV that is the only TV I have in my house. The other one in my house is a 55" Samsung—the best TV ever and the best service ever with Samsung! She knows the company doesn't want to do nothing for me. So I spent $300 for your TV for 2 months and now I got no service, no TV and I lost $300. So, do you think I'm happy about your service? No!

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    Customer Service

    Reviewed March 28, 2012

    My Emerson 19" LCD TV is approximately 20 months old. I turned it on, it flashed and went off. That was the end of it. There is no power, no picture, no audio—no anything. I went online to see if others had had similar experiences, only to find dozens (maybe hundreds) of complaints. I called the nearest authorized repair company and explained what had happened. I was told to throw it away and get another brand. I returned it to Wal-Mart and was told no refund or exchange. I called Emerson and they said they could do nothing. I should have bought an extended warranty. I maintain that if they made a decent product, I would not need an extended warranty. We are more fortunate than others since we had 20 months use. Many complainers had far less. My advice to others: do not buy Emerson brand or at least buy the longest extended warranty you can get.

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    CoveragePrice

    Reviewed March 26, 2012

    I purchased an Emerson 40 inch TV for my son on November 25th, 2011 for one of his Christmas presents. I actually set up the TV on December 26th. The TV developed a green vertical line on the screen so I called the warranty department on March 26th (exactly three months of use). I was told that since I was past the 90 day warranty, only parts were covered.

    The nearest authorized repair shop was 70 miles away and I was told that for them to come to my house would cost $400 for labor and travel costs. If I were to take the TV to them, it would cost me $150 for labor, not including my time and gas to make two round-trips. Judging from the other complaints I have read, it is obvious that the company does not stand by their inferior product and I will never buy an Emerson or Sylvania product again.

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    Reviewed March 23, 2012

    Got the Emerson 32 inch LCD TV for Christmas. The warranty ran out and the set went dead. I called tech support to tell them the story. After telling them the problem, they said I should have gotten the extended warranty. No help at all, that is poor tech support in my book.

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    Reviewed March 21, 2012

    My 42-inch Emerson TV’s volume turns up or down while it’s on. Seriously, I know they won’t last a lifetime, but at least long enough to enjoy. This is very poor quality from the company that I thought were one of the best brands. I guess not.

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    Coverage

    Reviewed March 20, 2012

    The TV will not power up. The TV is still under warranty and I was told that the nearest service center to me is in Columbus, Ohio. They would need a $70.00 fee for labor up front and the shipping is not covered to send it to them.

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    Reliability

    Reviewed March 16, 2012

    Unacceptable! My husband and I purchased a 32" Emerson TV from Walmart about nine months ago. While watching the TV in bed one night, it blinked off and to our surprise, it did not come on again. I think this is unacceptable from this company to sell a defective product. After viewing other complaints, I know I will never ever in this life buy anything with their name or logo attached to it! One angry customer, I will stick to Sony, Samsung and other quality products.

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    Customer Service

    Reviewed March 4, 2012

    I got talked into going to Walmart on Black Friday in 2010. Until a recent mishap, I was actually glad I did it. I purchased a 42" Emerson 1080p LCD HDTV for next to nothing and was quite happy with it. And then, just after the warranty expired, like magic, the TV started having problems--big problems.

    Well, they started small but grew like weeds. It all started in the middle of Dora, The Explorer. I went to turn the volume down with the remote and there was no response. I assumed it was the batteries, so naturally, I left my seat and pushed the power button on my Emerson TV. No response. What did I do? I unplugged the ** thing, plugged it back in and pushed power. The blue light came on at the bottom left of the TV. That was it. I temporarily gave up.

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    Customer ServiceStaff

    Reviewed March 3, 2012

    I bought this TV last night at Walmart. The worst thing is is that I saw all the complaints but I told myself that if there's that many people reporting the same thing, then they should fix it. So I called Emerson before I bought the product and asked them if they had fixed it. He told me that since he started working there, he hasn't heard anything. But before 2007, it was a problem. So, I said okay. They must have fixed it. Well, apparently not. My brand new TV started to shut itself off, then turn itself on twice this morning. I will bring this TV back to Walmart on Tuesday. I also called Emerson to tell them that they lied to me and that I was never going to buy from them again. I filed a complaint. Here is the model: "LC26OEM2" 26" LCD.

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    Customer Service

    Reviewed Feb. 18, 2012

    I had a 2008 Emerson TV that the power would turn off on its own until finally it wouldn't turn back on. I called the 877 number and was told there was a problem with the TV and would be covered under warranty. This started in November 2011. I sent the TV back and finally received the first week of January. When I opened it the frame of the TV was damaged, so I had to send it back once again. They tell me that can't fix it, so the send me a refurbished one. I received it on 2/16/12 and had it on for two hours and this one is now shutting off on its own. I emailed immediately at 7:30 PM on the 16th; never got a reply, so I forwarded the same email again at 2:00 PM on the 17th.

    Again, no reply. I then called the 877 number again last night and they tell me I have to talk to the warranty department that is closed until Tuesday. I have had a TV for one week since 11/15/11. I have had it with Emerson and will never purchase that brand again. I did file a complaint with the Better Business Bureau because I did not want someone else’s damaged TV and would have been ok with my original TV. I was told too bad for me, it's refurbished or nothing. I then asked for a refund for the price I paid for it in December 2007, which was $569.00. Well, maybe they would if I could produce the receipt. I don't have a receipt from 4 years ago. I have absolutely had it with this company and their customer service.

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    Staff

    Reviewed Feb. 17, 2012

    My children and I got home and prepared to play the Wii as we do every evening, our normal daily routine, only to try and turn on the 32" LCD Emerson that I purchased during Black Friday of 2010; but nothing happened. I instantly remembered the warranty just expired in December, that I waited in line 6+ hours for. So, I traveled to the garage to find the box with the manual that I kept and called the service number. The foreign-accented lady told me she can't help. The warranty was expired, but she gave me the number to a repair specialist that is 45 minutes from my home.

    I'm guessing it's a blown fuse, but I refuse to drive there to have them repair my television that I may not get back for 2 weeks, because after reading reviews on the repair specialists, their turnaround time is that long. I am at a lost for words, because this happened out of nowhere; and now, I have no idea of what to do.

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    Coverage

    Reviewed Feb. 15, 2012

    You know the old saying that they sure don't make things like they use to. Well, that’s the truth. My daughter was playing the Wii. She had the band on. I put the foot rest up on my chair and when she went to move she hit the foot rest and the back of the Wii remote came off. A battery went flying and hit the screen. There wasn't a scratch on the screen on the outside but it looked like a 6 inch round area of shattered glass. Then the picture went completely out.

    Now come on. Why couldn't just that area be affected and not the whole screen. It was a small battery. Why do they make the screen so fragile to begin with? Now all we have is a 42 inch piece of scrap. There goes almost $500.00 and we waited in line for over 6 hours to get it from guess where? Yep, Wal-Mart! I called them because I took out the extended warranty. That is a joke. It only covers electrical, a lot of good that does me. So from now on the kids can only play games on a regular TV that will probably out last the flat screens.

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    Customer Service

    Reviewed Feb. 15, 2012

    I bought an Emerson 20" TV/DVD on Black Friday 2010 at Walmart. We've used it for about a year. Recently, the remote started to malfunction. About half the buttons work. Also, the DVD player started rejecting the DVDs. My two and a half year old daughter is very disappointed that her movies don't work. I am upset to read about the poor customer service on both the part of Emerson and Walmart. It sure would be nice to get a replacement. I won't buy an Emerson again, nor a TV from Walmart!

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    Reviewed Feb. 13, 2012

    I bought 2 Emerson 32" TVs on Black Friday 2011, and now one of them is stuck on a certain channel, and will not go into HDMI, because of it. The manufacturer refuses to do anything about it, and now I'm stuck with a TV that I cant do anything with, because it won't go into HDMI.

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    Customer ServicePunctuality & SpeedReliability

    Reviewed Feb. 13, 2012

    I have an Emerson flat panel TV I received for Christmas. It is not even 2 months old. I went to turn it on this morning. It will not turn on. I have done all of the troubleshooting in the manual, and nothing is working. I have since called the number listed on my paperwork, have left 6 messages, as well as sent 4 emails. No one is responding at all. I went online, and found a couple more "Emerson" related numbers, and in the end was told they don't manufacture that TV. I know at some point that someone did manufacture it. It is apparent no one wants to back up the product. I think it is absolutely ridiculous that I have not received 1 return call or email. The phone message says they are open from 9AM - 6PM Eastern Time. I live in Michigan, and it is 3PM here. I know that it has to at least be 9AM (or later in Georgia)!

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    Coverage

    Reviewed Feb. 13, 2012

    The set was replaced with a refurbished one at no charge, because it was still under a 1 year warranty. Now, the refurbished one won't come on with the remote. Also, the set's push buttons won't work. Emerson won't replace the refurbished one. They said it's now out of warranty. They sold me a new remote for $26.00. They said that if that isn't the problem, it can not be returned, and referred me to a service center. They won't cover any more repairs. This set is 3 months old.

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    Installation & Setup

    Reviewed Feb. 6, 2012

    I have had my Emerson 19" flat screen HDTV, purchased at Walmart for almost 3 years. Just recently, the setup menu keeps popping on and off when trying to watch the TV. I thought it might be the batteries in the remote, I changed them and it is still happening. Now a new issue as of last night. It is changing modes at will and the setup menu is flashing like crazy. ** is going on? The TV seems to be fine when I first turn it on. Then once it gets warmed up after about 1/2 hour, all this starts. Has anyone else had similar problems like this? What can I possibly do to correct this issue?

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    Reviewed Feb. 4, 2012

    About 6 months to a year of having this TV, it had a black line vertical through the screen. About tonight after returning from eating out, 6 months to a year after that incident with the line vertical through the TV screen, we can not turn on the TV at all. It shows no picture!

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    Reviewed Feb. 4, 2012

    My husband and I purchased this television in September of 2011 as a gift for our daughter's room. The television has picture but the sound keeps going up and down on its own. I am reading all of these complaints and don't even want to go through the hassle of dealing with Wal-Mart simply because things have gone to ** ever since Sam passed. Wal-Mart and Emerson need not worry about my business any longer!

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    Reviewed Feb. 3, 2012

    I've had my Emerson 32 inch flat screen TV for a little over 2 years. When I first purchased the TV, I was told that Emerson already has a 2 year warranty, and if I wanted to extend the warranty, to pay $10.00 for a warranty from Wal-Mart. I've called both places, and neither one of them is trying to replace, or repair my TV. This is absolutely unfair that I'm sitting up with a TV that doesn't even show the full picture, due to it being a big ** black thick line, going from the top of my TV, to the bottom of it. I can't even enjoy watching TV on my own TV that I paid with my money.

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    Reviewed Jan. 30, 2012

    This has to be illegal. I purchased two 32-in Emerson TV on black Friday. I gave them to my children and heard we are a month later and the TV has no picture. Wal-mart won't take responsibility for the TV; Emerson said they did not make it, even though it says Emerson all over it. I have just been robbed of five hundred dollars and it is like no one even cares.

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    Reviewed Jan. 29, 2012

    I have an Emerson model LHD32K20US and can't set the time on the TV. I wouldn't normally care but it’s screwing up the time when I want to tape something. I've read the book. I can change the Day of the week, Day of the month, and the time zone but I can't change the time. Can you please help me? Current always was just correct when I turned on a new TV.

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    Reviewed Jan. 28, 2012

    I bought this TV in December 2010 at Walmart's Black Friday Sale. Here we are just over a year later and the TV does not turn on just like a thousand of these other reviews in this website. We have to press the power button more than 200 times. It was only 10 times when it first started happening, but has gotten worse. I will be buying a real TV, but I will hang on to this one in the event there is a class action lawsuit. I refuse to ever buy another Emerson product ever again. I can't believe a company like Emerson would not do something about these complaints. Also, shame on Walmart for selling this crap. They should refuse to sell this product until Emerson makes good with their customers.

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    Reviewed Jan. 27, 2012

    I purchased a 19-inch Emerson flat screen TV with DVD player built in (model number RLD190EMI) from Wal-Mart in October of 2010. In March of 2011, the DVD player quit working. Player would accept the DVD, cycle it, and spit it out again. The warranty department from Emerson sent me a re-conditioned unit in its place. The reconditioned unit lasted 7 months and is now exhibiting the same problem. I called the warranty department at Emerson and was informed my warranty had expired on the date of my original TV’s purchase, even though this was a "new", re-conditioned TV they had just shipped me 7 months ago! A TV should last longer than 6 months! I will never again purchase any electronics from Emerson or Wal-Mart. I will not contribute to the growing amount of garbage filling up our landfills in America with the sub-standard junk Wal-Mart imports from China.

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    Reviewed Jan. 27, 2012

    I bought the 40" Emerson LCD from Walmart on Black Friday 2010. It lasted exactly 13 months, it won't turn on at all. It should be a crime to sell something with known issues without disclosing them. It should say right there on the box, "This TV will break shortly after your warranty runs out and we will not replace or fix it. You will not be able to get parts to fix it yourself".

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    Reviewed Jan. 26, 2012

    Add me to the list of those who bought an Emerson TV from Wal-Mart. Fortunately, we got a couple of years out of it. We were watching a DVD, and it just went black. Big problem now is that the DVD (borrowed) is still inside! This TV should have lasted much longer!

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    Staff

    Reviewed Jan. 21, 2012

    I purchased an Emerson 40-inch HDTV at Wal-Mart's Black Friday event on 11/25/11 for $249.00. About a week ago, I started noticing a black blob on the bottom left section of my TV that was approximately the size of a quarter. I luckily kept the box and was able to exchange it with the same TV. If I would have waited 3 more days, I would have been **. I am upset because I didn't have a receipt and they had to look it up on the computer to find the receipt and the transaction number. I am upset because now I have a brand new TV with absolutely no warranty! So after reading the complaints on here, I have 2 days to decide to take this one back and exchange it for a smaller model. Emerson should not be allowed to sell junk. There should be a class action suit. I could not believe all the people that are having the same issues with their Emerson TVs and to think I thought I might have caused the problem by gently wiping the screen to clean it.

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    Customer Service

    Reviewed Jan. 18, 2012

    Well, I bought the Emerson 32” flat screen, and it yielded the same results as the other complaints on here. ** product, ** customer service, enough said. I usually am a cheap **, but I'll now pay an extra couple hundred bucks for quality products. Luckily, I have the Wal-Mart extended warranty.

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    Customer Service

    Reviewed Jan. 12, 2012

    I bought an Emerson LCD HDTV Model LC320EM1F on black Friday 2010. When it made the year it started going on standby and not turning on after the fifth try and wont turn on. I contacted customer service and they gave me a service number for my area that didn't work and didn't offer no form of help or technical support.

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    Customer ServicePrice

    Reviewed Jan. 11, 2012

    40" Emerson purchased on infamous Black Friday at Walmart 2011. Left in Box and opened Christmas Day from Santa. Put into service next day and on January 10, 2012 (16 days later) while watching, it popped into standby mode and will not clear. Calls to Emerson generate no help, no listing in their service manual for technical help over the phone. Gave Warranty Phone number 888-1 xxxx. Open 8-5:30 est. Don't try to leave message mailbox is full. Imagine that. Local Walmart has extended their return policy on electronics and will also refund my extended service plan. Of course, there are no other TVs available for the original price but if I want to add another $200-$300 to return, they will try to find me something.

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    Reviewed Jan. 10, 2012

    I just sacrificed 45 minutes of reading approximately 115 reviews and noticed that the notch on the scroll bar had barely moved 1/8 of the page. I was going to complain that one of my HDMI ports on my 32" flat screen had gone out and I am left with two. The one I am using with my dish receiver is starting to have an audio flicker. I work in the TV repair industry and this problem is a very rare one. But of all these complaints, something differs with mine. I got mine at Walmart on Black Friday of 2009. I fall asleep with it on all the time and of the last 10 months of my unemployment, that TV gets abused. I guess I just got lucky. Sufficed to say, even though I paid for the extended warranty, I will only attempt to mess with Walmart or Emerson just for sake that I did. When this TV eventually dies, I may be able to get a free TV out of it. The money I saved not having to buy it 3 times, I will probably get an LED.

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    Staff

    Reviewed Jan. 5, 2012

    In April, I bought a 32" flat screen from Wal-Mart on sale. My husband was out of the country, and it was intended as a welcome home gift for him. He came home in May, and I presented him with the TV. Right away, it started having problems turning on. The lights would blink, but it took several tries to turn it on. He kept hoping it would just "go away", and of course it didn't. It just got worse. Now it's to the point that it sometimes takes 20 or so tries to get it on. I lost the receipt, so Wal-Mart wouldn't take it back. We just moved it to another room, and tried to hook up a VCR and DVD player to it. The VCR doesn't work at all with it, and the DVD player only plays in black and white. I was researching online to see if there was a trick to hooking them up. I didn't find anything on that, but sure found lots and lots of the same exact complaint. They have to know they are selling an inferior product. I am not happy at all.

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    Staff

    Reviewed Jan. 5, 2012

    I bought an Emerson HDTV (32 inches) on black Friday of 2011. When I turned it on for the first time it had a black line running vertical from top to bottom, so I packed it up and took it back to Wal-Mart in Middletown, DE to exchange it. I had paid $188.00 for the TV and used my daughter’s employment discount card to get it down to this value and they had the same TV but it was $248.00. They wanted me to pay the difference out of my pocket for the same TV after a bunch of bull ** and 25 minutes they finally agreed to give me the TV. Now I am trying to register my product on the web and I can't find the website even after I typed the web address they provided. This is **. Emerson ** and I never will buy their product again. Wal-Mart needs to find better bed fellows to do business with and Sam would never let this type of business go on at Wal-Mart. The customers really miss him. And the employees need to stop trying to rip their customers off.

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    Customer Service

    Reviewed Jan. 4, 2012

    I purchased a 40 in LCD Emerson TV from Wal-mart on black Friday. Standing in line for four hours for this "great deal" that was too good to be true was exactly that. On New Years Eve, while watching a DVD, the screen got suddenly dimmer. The brightness adjustment on the remote did nothing. I called the hotline number for the warranty and have not been helped at all.

    Yesterday, I was told that the cable might be the issue. The HDMI cable was brand new! Regardless we performed the troubleshooting that the technician told us to do. As of right now, I am on hold for a second time today for 20 minutes for the warranty department. The first phone call was transferred to a voice mail without me even speaking to anyone.

    I will most likely be getting a refund from Wal-mart for this piece of junk that they have sold now for 4 years with constant complaints. Emerson is not Emerson, the phone number directs you to Sunai Services located in China. I will never buy another Emerson product! My complaint will not end here. I will be reporting this situation to the Better Business Bureau in an attempt to stop this company from screwing people over. Lesson learned. If a deal sounds to good to be true it is!

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    Reviewed Jan. 3, 2012

    I bought two Emerson 32" LCD TVs at Christmas and neither one worked. What a joke. I have a lot better things to do with my time than drag TVs back and forth to Wal-Mart.

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    Customer Service

    Reviewed Dec. 31, 2011

    My husband purchased an Emerson 32" LCD TV from Walmart on Black Friday 2010. We had stored it (still in it's original packaging) for 8 months. I opened it in July 2011 after we moved to our new place and the TV stopped working 4 months later. I called Emerson in December 2011 and was told that the warranty had expired a month ago and they could not do anything about it.

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    Staff

    Reviewed Dec. 29, 2011

    I bought a 32" Emerson flat screen for my daughter for Christmas. After about 90 days, it would not turn on. The red light would flash then stop. Your could get it to turn on by pressing the on button 7-20 times. I called Emerson where their people took delight in telling me the TV has a 90-day warranty. I will never buy another Emerson anything again!

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    PriceStaff

    Reviewed Dec. 29, 2011

    We bought an Emerson 40" LCD HDTV on Black Friday from Walmart this year, 2011. When we got it home, we plugged it in and the right side of the screen worked with a line going right down the middle and the left side of the screen was black. It was obviously broken when purchased. When I called Walmart, they refused to do anything but an immediate refund.

    They refused to try to help me get another (any kind of TV) knowing it was bought as a Christmas gift. They knew the products they were offering for black Friday were junk to begin with, and had no intention of trying to work with any customers for any reason. This not only speaks volumes about the quality of Emerson. This is good ole Walmart for you! Poor Sam. He's got to be rolling over in his grave knowing how low the business he worked so hard to make is now so sickening! Thank God this is America and we do have choices. I for one will pay any other price to keep from putting one more penny in the pocket of good ole Wally World!

    You can do more for your hard to earn dollars nowadays by avoiding giving any of it to Walmart. Pay the same price basically from another company, but if you still choose to go to Walmart, beware. They do not care if the customers are satisfied anymore and have no problems telling you that!

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    Reviewed Dec. 28, 2011

    I purchased an Emerson 22 inch TV and they told me to call the company. They give a Website and never was able to get in touch with the company. This TV cannot be turn on and it's brand new.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 27, 2011

    I have an Emerson 42" LCD TV (model LC407EM1). My daughter bought this TV at Wal-Mart on June 13, 2011, for her dad's birthday. Everything seemed fine, until 94 days later, when the stupid thing made a popping sound, and went off. We called the complaint number, and was told to turn it off for 5 minutes, and try again. It never came on again. We were told to find the receipt, and they would send another TV, but because the warranty was only good for 90 days, we would have to pay $75 for shipping.

    I looked everywhere for the receipt, and my daughter looked at her house, but to no avail. She had trouble making contact with the accounting department at Wal-Mart, because she works long hours, and they were always gone. She finally talked to a manager, and was able to authorize the accounting department to print off the transaction, and leave it at the service desk. By the time I was able to call and see if we could just get a refund, because there were so many complaints about the same problem I had, I didn't want to deal with the same thing happening again. We were told we only had 30 days to contact them again. We were not told that in the original phone call, nor were we told that they would have paid the shipping, because it was so close to the 90 day warranty. They could give us a special concession clause. I paid the $75, and be happy with a refurbished piece of junk, that likely will go out again, and still have no TV, just less money.

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    Customer Service

    Reviewed Dec. 23, 2011

    I purchased an Emerson flat screen TV. About a month later, the TV picture would completely go out. After several calls to the Walmart help line, I found out the TV is really not even an Emerson. The case is Emerson and the parts are random parts from other generic companies in China. TV repairmen can't even get parts for this TV because it is just generic and does not have part numbers. The number on the owners manual that says Emerson is a number to Walmart helpline and when I asked for a certified technician to have the TV repaired, I was told to google or check local yellow pages. Last electronic from Walmart.

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    Customer ServicePrice

    Reviewed Dec. 18, 2011

    I bought an Emerson 40" flat screen TV black Friday 2011. I called the hubby and he thought it was a good deal so we forked over the cash. Now it's barely before Christmas and the darn thing isn't working. I took it back to Walmart only to be told it was a black Friday item and there is no more in stock. I wanted a new 40" TV so I asked the manager if I could trade it for a different brand. They worked out kind of a screwy deal with me and said I could get a 32" of lesser or equal value but the price I got it for was that of a 19 to 20-inch TVs. Also I would have to pay the difference. Okay, so reading all these reviews I'm most def getting my money back. This is robbery. I'm not going to even bother trying to call the company. Too much headache for me. Thank you all for cheating the little man.

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    Price

    Reviewed Dec. 15, 2011

    I guess I should feel lucky. We purchased our 32" Emerson LCD (LC320EM82 S) TV from Wal-Mart in March of 2008. About a year after purchase, we noticed a dark shadow in the center and along the side of the screen. It has gotten worse. I went online to find out if other Emersons were doing this and yes, not only Emersons but other brands too. But along with this complaint were TVs shutting off, voice going in and out, so I knew what might be coming. Yesterday it started, and you can hardly watch it.

    The picture was blinking on and off, voice was going in and out, and the dark spot was still there. I feel so sorry for all the other Black Friday buyers, because I saw so many people with the 40-inch Emersons in their cart. I made a comment to my friend about never buying "anything" Emerson, again. Mine cost $558 plus tax for a piece of junk!

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    Reviewed Dec. 14, 2011

    I purchased a 19 inch Emerson TV (model LC 195EMX in 03/2009), and last night, 12/13/2011, the volume turned up to the maximum level (which is 100 and extremely loud). I wasn't able to use the remote to do anything to the TV, and the volume buttons on the TV wouldn't work either, also when I pushed the "up volume", the setup box came on the screen, and started going crazy (jumping from box to box), and the sharpness, color, tint, etc went up to the maximum level as well. After calling Wal-Mart, they advised me to unplug the set, and plug it back in, but nothing changed.

    Wal-Mart said the manufacturer's warranty was off (which I knew). They didn't have a contact number for Emerson, which sucked, and they gave me a website to go to, which was incorrect, but I managed to find myself, only to be given another number to Emerson, and after holding for so long, they get my information, and then tell me, "unfortunately there's nothing we can do, but you can take it to a local repair person, who's probably not going to work on that size TV, because it may be cheaper to just go buy another set". Well, I've been unemployed since May '09, and I'm barely making it as it is, and have a son graduating this school year, and I'm not able to afford those things. So it is what it is!

    Ultimately, I thought, wow what a steal! However, now I feel that between Wal-Mart and Emerson selling these cheaply made products, something has to be done. The volume goes up, and is stuck on the maximum level, and the remote will not operate it either. From the other reviews, I understand that it is a common problem. Now with Black Friday coming up, we will see how many more people these two companies get. I feel as if something must be done. We need to come together against these companies, Wal-Mart and any other businesses that sell this make of TV, and of course Emerson for producing it.

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    Reviewed Dec. 14, 2011

    I bought the 40-inch Emerson TV for black Friday 2011 at WalMart. I didn't notice at first but now less than a month later, the brightness of the screen fades in and out. I am so pissed! I now have to get the warranty and apparently there is no guarantee that Emerson will fix it.

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    Reviewed Dec. 12, 2011

    I bought 2 42 inch Emerson TVs on Black Friday 2010. I have sound, but no picture. When I called Emerson, they set up an appointment to get it fixed from a company that was located 50 miles away, but said, because I did purchase the extended warranty, I would have to pay for everything. I decided to call a local repairman, and when I told him I had a 42" Emerson, he asked if I bought it on Black Friday a year ago. He looked on a site, which told Emerson is aware of the trouble with a part, but they continue to sell the TV. Emerson should be forced to repair these TV sets at no cost to consumers, because they were aware, and yet continued selling garbage.

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    Reviewed Dec. 8, 2011

    I purchased the Emerson TV 32" on Black Friday. I turned on the TV last night and after maybe 1 hour later the TV cut off. I unsuccessfully tried turning it back on using the remote. I had to actually press the button on the TV for it to come. 1 hour passed by and it cut off again. After that, it turned on and off several times. Will be returning especially after reviewing other negative reviews.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2011

    My daughter bought a 32" Emerson LCD flat screen and 9 months later, it quit working. We have called the company numerous times and they are very rude and do not stand behind their product. I was told after her TV broke that Emerson had a poor warranty and poor customer service and I learned the hard way that sadly, this is true. I asked to speak to a manager and they told me there was none and put me on the line with a very rude supervisor! They told me that they could send me a new TV and we just had to pay $50! So they charged our credit card and we never received a TV. 2 weeks later, I called and they said it had never been processed! Then he said oh we can't ship to Canada. They can ship their products here to sell but not to replace when something happens to them. I would not recommend Emerson to anyone and will tell everyone I know about their service. Its very discouraging, my daughter is a university student and cannot afford to go buy another TV.

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    Reviewed Dec. 6, 2011

    I bought Emerson 32" TV on Black Friday last year. Eight months later, the TV doesn't work at all. There is no way the government doesn't know about these complaints. Something needs to be done against this company.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2011

    I purchased a 32" Emerson LCD TV (Model LC320EM2) from Walmart on August 21, 2011. The TV would not come on November 28, 2011. I called the customer service number and was told I would have to fax a copy of the receipt, only to find out the full warranty (labor and parts) was for 90 days only. On the 91st, the consumer is responsible for a $50 labor fee. I could not believe what I was hearing. I purchased a brand new TV 3 months and 1 week prior and I now have to spend more money? I forgot to mention the replacement TV is refurbished. I reassured the representative I would never purchase another product from Emerson because they don't stand behind their products.

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    Reviewed Dec. 2, 2011

    Within two months of purchasing an Emerson 32" television from local Wal-Mart, the speaker on set volume of 15 has blown out. Wal-Mart does not return after 15 days since it is electronics and Emerson does not return e-mails on the subject.

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    Customer ServiceSales & Marketing

    Reviewed Dec. 2, 2011

    My husband and I bought 2 Emerson 32inch TVs from Walmart for our children. Both TVs have stopped working. On 1 TV, the color has went out and the other just will not come on. When I called Emerson they were so rude. I am really frustrated with Walmart and Emerson for not standing by this product. I will no longer buy Emerson products or electronics from Walmart. People are going to continue to be scammed by Emerson if nothing is done. So please do not buy Emerson TVs.

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    Price

    Reviewed Dec. 1, 2011

    I bought a TV, 32in for $318 and I thought this is great. But now, I went to turn it on and it won't even power. I faxed my receipt over showing it's less than a year and do you know they still want to charge me $50 to get a refurbished one, not even a brand new? I will never buy an Emerson product. They do not stand by their product. It's on you! Don't buy Emerson electronics. I have been ripped off!

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    Price

    Reviewed Nov. 29, 2011

    Just like everyone else, I stood in line for about 4 hours thinking I was getting a deal on the Emerson 40-inch television. I just opened mine on 11/28/2011 only to find that when I turn it on, the screen is blinking and jumping. My husband called Wal-Mart only for us to be told they will give us our money back. My husband stated that he wanted another TV and wanted to just exchange it. He was told that they would not honor the price that we got on Black Friday, so the best they would do is give us our money back. Personally, I think this is ** and I feel that Wal-Mart knew that they were selling a product that has had numerous complaints and faulty equipment. I will also be willing to petition Wal-Mart and the Emerson manufacture. My complaint will go further than this website.

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    Customer ServiceStaffReliability

    Reviewed Nov. 29, 2011

    I bought an Emerson 32" TV from Walmart on Black Friday 2011 at midnight. It took me two hours to purchase the TV and I had to stand in a crowded store through a bomb threat. Needless to say, it was not the best experience for me, but for $188 I thought it was worth it. When I was handed the box, it had a huge gash through the center, and I asked for another. The salesperson told me I would have to wait in the line all over again and that by then they would all be gone. So I brought home the torn box after being told it was just from a box cutter. When I got it home 6 hours later, after 2 days of travelling and insane shopping, I opened it hoping to watch TV and relax. The entire corner of the television was cracked and I could see the inside of the TV. When I plugged it in, it would turn on for 2 seconds and shut off. I called Walmart and was informed that all they could do was refund my money. My problem was that I would never find another

    TV that size for that price because the sales were all over. I wanted a comparable product to replace it with. It took me 35 minutes on the phone on and off of hold, but in the end a very kind manager offered to replace my Emerson with a 32" Samsung for no extra cost. I have absolutely loved my Samsung and am certainly glad to be rid of my defective and broken Emerson. These products are not worth owning. From now on I'll stick to Samsung, a brand I trust.

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    Reviewed Nov. 28, 2011

    My son purchased an Emerson LC320EM1F television last Black Friday 2010 and gifted it to me last Christmas. Within a matter of weeks, the sound would occasionally disappear which I could correct by turning the TV off and back on again. Then the TV would go into standby mode when trying to turn the TV on but a couple more clicks of the remote on/off button and the TV would come on. The standby problem got progressively worse.

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    Customer ServiceStaffReliability

    Reviewed Nov. 28, 2011

    I purchased the Emerson 32" on 01/25/11 and as of 11/23/11 it has completely stopped working. No lights come on whatsoever. I made numerous calls to Funai Corp. as well as Emerson to only have to leave messages. Finally, on 11/25/11, I reached a person who was rude and nasty and apparently didn't like her job. So when I asked for her supervisor, I received the dial tone. I called back to only be transferred to other extensions. Today, 11/28/11, I spoke to a young man who also displayed a slight attitude because another one of their products is defective and the consumer (me) won't back down. I have now been told that the TV I purchased was a Black Friday 2010 special. My response was "So because it was a 2010 Black Friday special, it isnt supposed to power on anymore." Come on, let's get real here. I have had TVs in my home last for over 15 years. Mind you, this TV was purchased in January. Isn't Black Friday in November, go figure.

    To make a long story short, I was told the TV was out of warranty even though I have a 2-yr extended warranty through Walmart, and that if I wanted it serviced I now have to fax my receipt to them along with $50 to upgrade my warranty plus pay shipping and handling for a refurbished TV. Better Business Bureau, here we come. This type of service is absurb. Please stay away from Emerson/Funai/PNS company.

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    Reviewed Nov. 28, 2011

    I have an Emerson 32 inch LCD. After 10 months, the TV stopped turning on and I am now just getting around to doing something about it. I purchased it on Black Friday November 2010.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 27, 2011

    I bought our Emerson 32 inch LED/LCD TV on Nov. 5th, 2011. The remote stopped working 2 weeks later. I called the company. They said they don't service this TV, but helped troubleshoot the problem anyway. They said the remote was fine; it's the TV receiving end that was bad. Even though the manufacturing date on the back of the TV says Sept 11, 2011, they said that they have no record of this TV. Also, the manual that came with the TV is for a 19 and 22 inch TV, not even the TV we bought. Finally, I found the phone number for the warranty department for this TV. No one answers; you have to leave a message. I have left two messages and no one has called me back. We are living on an island in Alaska for 18 months and got to go off island to go shopping and bought this TV. Simply returning is not an option. It’s a 3 hour ferry ride each way and $100 per person to take the ferry back to Wal-Mart to return the TV. What an awful product to be allowed to keep producing!

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    Reviewed Nov. 27, 2011

    I bought an Emerson 40 inch LCD TV black Friday, 2011 for $248.00. I was thinking, what a steal. I waited 4 hours in line, and felt lucky that I had gotten one. Little did I know, what big pieces of ** they were. Mine lasted a whopping 16 hours before it quit working. It wouldn't turn on at all. These TVs are junk, and ** Wal-Mart for knowingly selling these. When I returned it to Wal-Mart, they were not even surprised. If there is a class action lawsuit sign me up!

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    Reviewed Nov. 27, 2011

    TV stuck in standby less than two years old. This purchased in September 2009. It quit working about a year after purchase. This is an Emerson LC320EMX 32-inch LCD. I got no help from Wal-Mart or Emerson.

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    Reviewed Nov. 26, 2011

    I stood in line at Wal-Mart for 3 hours to get an Emerson 32-inch HDLCDTV on Black Friday yesterday, thinking I was getting a good deal. My husband took the TV out of the box and we plugged it in. Only half the screen shows. We called Emerson; they said it was a defect and to take it back to Wal-Mart to get our money back. We called Wal-Mart. They said they don't have any other TVs for that price and they will give us our money back. I was upset because that is not really fixing the issue. I knew I would get my money back. I called Emerson again. They offered to send me a refurbished TV. I am thinking I purchased what I believed to be a brand new TV but you want to send me a used one. I wonder if all the TVs they sell really cheap are used. I will never buy electronics from Wal-Mart again.

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    Reliability

    Reviewed Nov. 23, 2011

    I bought two 32-inch flat screen Emerson TVs on a Black Friday special from Wal-Mart, in November of 2010. One of them stopped turning on, when the TV was less than 10 months old. Now you have to turn it on 15-30 times, before the TV will actually come on. It is too late to return it to Wal-Mart, and from reading the other complaints, I will probably not have any luck getting Emerson to replace it.

    I will never buy another Emerson product, if they do not replace the TV. These TVs obviously need to be recalled, and replaced, or money refunded, since they are defective. I will also not buy electronics from Wal-Mart again, since they are not concerned with the quality of what they are selling.

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    Reviewed Nov. 19, 2011

    I purchased an Emerson 32" TV from Walmart on Black Friday 2010. Now, almost a year later, the TV stopped working. The power light comes on and then the stand-by light comes on and both lights stay on, but the TV doesn't come on. After reading other complaints, this appears to be a similar and frequent problem.

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    Reviewed Nov. 18, 2011

    I bought an Emerson TV. Less than a year old and it will turn on for several seconds and then power off. The red light will flash, then the green light flashed for a few seconds, the picture will come on for a few seconds and then it will turn off.

    I will not buy an Emerson product again.

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    Price

    Reviewed Nov. 12, 2011

    I did like the most of you. I went for the TV that has the best price. I purchased the Emerson 32-inch flat screen HD in 2009. Ultimately, I thought wow what a steal. However, now I feel that between Walmart and Emerson selling these cheaply made products something has to be done. The volume goes up and is stuck on the max, and the remote will not operate it either. From the other reviews, I understand that it is a common problem. Now with Black Friday coming up, we will see how many more people these two companies get. I feel as if something must be done. We need to come together against these companies for not standing by their products, Walmart and any other businesses that sells this make of TV and of course Emerson for producing it.

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    Reviewed Oct. 27, 2011

    I bought an Emerson (Model: LC320EM1F) TV. It does not turn on or anything. I haven't even had the TV for a year. I bought it Black Friday 2010 and it stopped working in August 2011. After looking at all the comments and complaints about the Emerson products, I will never buy an Emerson product again. I can't get another TV because I can't afford it.

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    Reviewed Oct. 24, 2011

    I bought a 32-inch TV (model #lc320em1f) at Wal-Mart on Black Friday 2010. Within 9 months, the left speaker has stopped working. Emerson told me that there's nothing they can/will do about it. I will never buy their products again and will tell everyone I know not to buy their junk, which they don't stand behind.

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    Reviewed Oct. 22, 2011

    Unlike most of the complaints I see here, our TV (Emerson 320EMX) has worked, sort of, for a couple of years. I believe the problem is with the tuner. As someone else describes, first, one channel had picture but no sound. The picture quality has now degraded to the point where most channels have snow, and the captioning is a scrambled mess. We've been watching through our digital recorder for a couple of weeks, but I guess we just need to buy a new TV. It won't be an Emerson.

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    Customer Service

    Reviewed Oct. 17, 2011

    I purchased a 32" LCD model LC320EMI on 1/27/11 at Wal-Mart. One of the channels, 29.1, has no sound but a picture. In order to get the sound, you have to hit the SAP button and go to English. Once you turn the channel, you have to do the same thing if you go back to 29.1. I called customer service. They were trying to say that it is a signal problem. I informed them that it worked at first and just went out about a week ago. I was informed to buy an antenna with a booster on it or get a converter box or take it to a neighbor's home and see if the signal will come back from their location. They said that a tree or anything can be blocking my signal. Keep in mind, there are other TVs in the house that 29.1 is working.

    I talked to a manager named William who gave me a reference number after I had talked to other customer rep (Nick). Also, Walmart's electrical manager called and talked to them. They told them the same thing, that I need to take the TV over neighbor's house and see if signal would come in. Keep in mind that my TV is still under warranty and I have expressed each time to them to replace the TV. They have refused to do so. Now I would like my money back and I will tell everyone not to buy your products (Emerson).

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    Reviewed Oct. 15, 2011

    I bought myself a 42" LCD Emerson TV in March of 2011 for my birthday. By September, it had quit working! It just quit while my husband and I were watching it. At first, we thought the electricity had gone out. But we soon realized it was just the TV. I don't have the money to have it fixed or replaced.

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    Customer Service

    Reviewed Oct. 14, 2011

    I purchased a 42" HD Emerson television on Black Friday of 2010. In May, while sitting on couch clipping coupons, I looked up and noticed the screen was black. That was less than 6 months after purchasing it! I didn't purchase the extended warranty. The store told me that they would not accept it back and to call Emerson. I did not, after reading all the complaints here. I got screwed on this one, but never again will I buy another Emerson product!

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    Customer Service

    Reviewed Oct. 13, 2011

    I bought an Emerson 42 inches LCD TV during the November 2010 Black Friday sale from my local Wal-Mart store. I got the cable connection to the TV in August 2011. Just within two days of using this TV, the display went off. It took me a week to figure out what is the right Emerson customer service number, as they kept bouncing me back and forth. Finally, when I got the right number and filed my claim, I got a call from the service center that my serial number is a duplicate. They said that another TV with the same number was already serviced, and that I need to contact my local Wal-Mart store, until then nothing can be done. Wal-Mart said they are not responsible. Again, I called Emerson and I told them that it is their problem as per Wal-Mart. The Emerson customer service said they passed partial serial ID to the service center. This time they passed the complete number.

    The service center guy came and looked into the TV. He said that he has to order a motherboard and it will take five-seven business days. I spent almost a month waiting and my TV is still not working. So, I need to wait for the motherboard, and my warranty will expire on November 28, 2011. I need to dump my TV, if it breaks again, after my warranty expires. When I asked for a refund, the manufacturer said if the issue is fixable, they cannot give a refund. They don't have extended warranty either. I feel it is waste of money, and they should stop selling these television sets. I will pass my negative experience to others to make sure no one buys Emerson TVs.

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    Customer Service

    Reviewed Oct. 3, 2011

    I bought an Emerson 42" Plaza on Black Friday 2010. In July 2011, a thick black line, about three inches wide, appeared across the entire TV screen just about four inches from the top. I have called, emailed and gone through a lot, trying to get them to honor the warranty, but Walmart or Emerson would not. If you can not manufacture a product any better than the junk you are selling, then quit!

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    Customer ServiceReliability

    Reviewed Oct. 3, 2011

    I called up Emerson customer service and they just said that since the television is not under warranty, the best they could do would be to refer me to an authorized repair center. But in reading these posts, it appears that everyone has basically the same problem: the motherboard, inverter or circuit board where the TV flashes on briefly and then goes out. Sounds like a class action lawsuit to me. I used to be a quality manager and believe me, Emerson knew fully well about the returns and issues with defective product, but are hoping that only a few people will complain so that they can continue to reap the benefits of selling a cheap, inferior product!

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    Reviewed Sept. 3, 2011

    On Nov. 2010, I purchased an Emerson LC320EM81. Now, it won't turn on. Walmart refused to take back and Emerson wants more money for the repair than for the TV, yet I have a warranty for 12 months! Simply outrageous!

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    Reviewed Sept. 1, 2011

    The Emerson Flat Screen TV # LC320EMX is a piece of junk. After owning it for sixteen months, it stopped working and will cost more to fix it than to buy a new TV. How convenient that after the one year warranty expires, so does the TV.

    I will never buy another Emerson product again and I will tell anyone that is going to buy a TV not to buy Emerson. It's a pure garbage.

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    Reviewed Sept. 1, 2011

    I bought an Emerson 22 inch TV from Walmart and not even a week later, a thin black line appeared across the TV screen and would not go away. I called Emerson who, more or less, told me it was the panel and had I just purchased it? I said I did and he advised me to return it to Walmart and I am. I am not going to get another one.

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    Reviewed Aug. 30, 2011

    On black Friday of 2010, I bought two TVs and both are having problems turning on.

    I have read other complaints and I was wondering if there is a class action suit. Something should be done; there are way too many people having the same problem.

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    Reviewed Aug. 26, 2011

    I purchased my LCD Emerson 32" TV in December of 2010. The first week of August 2011, it clicked off when my children and I were watching cartoons and the red standby button came on so I tried to turn it back on and the green power button comes on along with the standby button staying on. You can hear it click and then the green power button goes off and the screen, of course, stays black the whole time.

    I called Emerson and they told me the manufacturer warranty was up in July 2011 so that sorry about my luck my TV messed up a little too late to be able to be fixed or replaced, and that I needed to contact where I purchased it, which was Walmart. Emerson told me that if I could get a copy of my receipt from them that I purchased it in December of 2010 that they may be able to help me.

    Walmart tried to tell me they didn't even sell me the TV, that I needed to contact the company that made the TV. I explained to them that I had and what they said and Walmart told me pretty much the same thing Emerson said, "Sorry about your luck. You will just have to purchase a new television."

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    Reviewed Aug. 24, 2011

    I bought a 32" Emerson TV (Model: LC320EM1F) on a Black Friday at Walmart last 2010 for my daughter's room who was with me for a short time. The TV does not turn on or function at all. Wow! What a rip off and a horrible product.

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    Reviewed Aug. 8, 2011

    We purchased a 42' LCD Emerson TV on Black Friday of 2010. Late this June (only 7 months ago), we started having problems with the TV. While watching, the screen would turn completely black and we would only be able to hear the sound. We would shut if off for a while and turn in back on and it would be okay for a day or two.

    On July 9, 2011 the screen went black and stayed that way, and had a very strong burning smell. We unplugged the TV and called Walmart since we purchased the TV there. We were told if we did not purchase the extended warranty, we needed to call the manufacturer despite the fact that inside the box, when we purchased the TV, was a "Limited One Year Warranty" issued with the "Walmart" logo printed at the top. We called Emerson the same day and was given a claim # and an appointment date for the following Tuesday for a technician to come out and look at the TV. We got a call from the repair shop on Monday, they asked us to describe the problem and when we did, they advised it was not necessary for a technician to come out. They said they knew what the problem was and they would be ordering the replacement part which would take 3-5 business days.

    There have been several calls to Emerson since that day. Each time we were given different information, including 3 different dates that the part was mailed, we were told the part was probably on back order, and so on. When we finally spoke to a supervisor (Rick), we asked him to provide the tracking # if the part had actually been shipped. Of course, he could not find the tracking # in the system. This was on 8/1/11. Rick said that he would be forwarding this issue to the "service solution" department and we would hear something in 3-5 business days.

    We will be calling tomorrow but are not expecting anything good to come from the conversation. It is a crime how these companies can get away with robbery. I am not sure how this will turn out; however, I do know that someone is going to honor the One Year Manufacturer's Warranty in one way or the other because our claim is within the scope of the 1 year time frame.

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    Reviewed July 25, 2011

    I purchased an Emerson LCD 42" at Wal-Mart on Black Friday. It has been less than a year and my TV stopped working. You could hear the sound but it has no picture. I called Emerson and they sent a technician. Apparently, the light went out on the TV. I had to wait two weeks for the repair because the part was back ordered.

    It's a shame that products are not made as they used to be. I have a Daewoo and Sanyo that are both over 13 years old and they are still working great.

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    Reviewed July 11, 2011

    I bought a tv Emerson modele #LC320EM93 on 2/2/09 I used it for 4 months because I was out country for more of one year, then when I try to use it dosen't work. I called the company to complain regarding this product the answer was you did no bought an extra waranty so we can not help you, please my advice is no to buy any electronics products from this manufacture

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    Reviewed July 1, 2011

    I purchased an Emerson HD flat screen TV in January with additional warranty. Three weeks ago (today is 06/30/11), it stopped working. It turns on and the screen flashes red, yellow, blue and green, repeatedly. It won't turn off without unplugging it. The last time I tried it, it smelled like something was burning, so I unplugged it and have left it off since.

    Customer service will not honor warranty, or another representative will tell me it will cost me. It is five months old, with light use. If everyone would contact http://www.milberg.com/ with me, maybe we could start a class action suit. You can email like I did. If we unite against this company, we can do something. There are so many of us who have had problems with these televisions for several years, so it looks like they are knowingly doing this.

    Isn't that against some kind of law?!

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    Reviewed June 26, 2011

    I purchased 32-inch LCD Emerson TV on March 18, 2010 and last month, it started changing channels and the volume would go up and down all by itself. I purchased the warranty (one year) but of course, it is just over one year. Research shows it has to do with the switch on the motherboard. To fix, it would cost almost twice what I paid for it. This is what these big companies do to the average consumer. They get their money and don't stand behind their product. No wonder this whole nation is going downhill! I went in to Best Buy and they don't even carry Emerson anymore. I will not do anything about it and Emerson could care less. This TV was for my disabled mother and we don't have the funds to fix it or replace it. After countless hours and stress, I just don't have the energy to fight it anymore.

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    Reviewed June 21, 2011

    I bought a TV--LCD 37" MODEL# LC320EM8-EMERSON, from Walmart in 2009. It is fairly a new TV. For the last couple of months, this TV is showing colored lines along the screen. I had a local TV technician look at it. He told me that it was a manufacturer's defect. Now, the TV has several lines. I have been calling Emerson at their listed phone number, 888-290-0871. They don't even answer their phones. I have to hold for several hours. With this level of customer service, and the ** products they are distributing, I want to know who is keeping them in business. If I had known of the faulty products Emerson is selling, I would have never bought anything from them; but I will make sure my friends and family do not go anywhere near their products.

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    Reviewed June 19, 2011

    I purchased on 5/15/2010 a 32-inch Emerson TV model LC320EM1. The TV immediately gave me issues since letters and numbers began to run across the screen. It would stop. Though it would happen regularly, sometimes it happened and sometimes it didn't. So since everything is computer-ran nowadays, I ignored it. Well, my TV started shutting down about around Easter, April 2011. It would then come back on. It worked okay in May. But it has cut off twice this June.

    It happened last week and after unplugging, trying a different outlet, powering it off and on, it finally came on. Yesterday afternoon, 6/18/2011 about 12:45, I was watching TV, it shuts off. I tried several times turning it off and on, no luck. I called Emerson, spoke to Dennis, the rep. He says the product was manufactured March 2010. I purchased the TV in May 2010. The warranty expired March 2011. He asked if I'd unplugged the TV. I responded, yes. He asked if had I waited over a minute to plug it back in since that usually resets the TV. He says, "You usually have to turn it on and off at least 15 times sometimes before it resets." I advised that I'd waited longer than that and still it would not come on.

    I advised him that the when I would power on the TV, the green light would blink several times and then go back to red, standby mode. I asked if anyone has ever called with the same issues and what is usually the reason for the TV not coming back on. Dennis stated, "Yes, we've had several calls on this issue. It usually is the powerboard that needs to be replaced." I asked him what is the recourse, but he stated that they will usually replace/repair it within the warranty. But since I am no longer covered, I have to take it to get serviced. He provided me with an address and telephone of an authorized service/repair shop in my area of North Augusta SC. Oddly enough, there is only one. They're closed on the weekends.

    Though Dennis stated that he wouldn't know the price of the repair. Understanding Dennis' job as a CSR since I am one myself, he could only do but so much. I never gave him a hassle. I just thanked him and disconnected. Since today is now Sunday and I cannot take it in to the service/repair shop until Monday, I'm without a TV and then still until they give me a resolution on price on the repair, I'm left with Emerson's junk

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    Reviewed May 27, 2011

    I purchased the 42" LCD 1080p 60HZ on Black Friday 2010 from Walmart online. Yesterday, the power goes on and has no picture. I wish I would have read the complaints earlier about this product. I am just starting out to try to get assistance but it sounds like I have a no win battle ahead of me.

    Whatever happened to pride and great workmanship? I hate being taken advantage of!

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    Reviewed May 16, 2011

    I purchased an Emerson 32" TV (model number LC320EM1F) on Black Friday 2010. Now, less than six months later, the TV stopped working. The power light comes on and then the stand-by light comes on and both lights stay on, but the TV doesn't come on. After reading other complaints, this appears to be a similar and frequent problem.

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    Reviewed May 15, 2011

    I purchased an Emerson 42 LCD TV on 11/27/10, which worked for one week. I called cable three times and stated TV was broken. I called Emerson at 1-800-242-7158. After numerous requests and evasiveness, part is on back orders.

    I am stuck for six months with a broken TV. I demand my money back. The inverter cable kit is melted inside of one week. I want this junk out of my house and money returned in my hand when they come to get this junk.

    I have been sleeping on my living room floor for six months to watch TV. Their TV is in my bedroom: no satisfaction at all! I paid to have it delivered to me. This is a factory mass production defect. I spent $80.00 for pillows to lie on the floor and $456.33 for gas. I experienced mental anguish and disgust. This is a defect and they won't give my money back!

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    Reviewed May 14, 2011

    I bought two 32" Emerson LCD TV for my two girls, 8 and 9 years old for Christmas, at Walmart on December 2010. Here it is, almost five months later, and I just had my 9-year-old stop working. It goes to standby and power light being on together, but no picture. Walmart will do nothing being outside of the 3-month return policy, and from what I've read, Emerson does not back their defective products that they mass produce.

    Now I have a sad 9-year-old, and probably a sad 8-year-old, in the next few months, when hers stops working. It's $600 worth of disappointment. Thanks Emerson for your faulty products.

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    Reviewed April 19, 2011

    I bought my son a 32" flat screen TV from Walmart on November 26, 2010. I left it in the box and gave it to him on Christmas day. Now he's telling met that the TV doesn't turn on and when I called customer service, they advised that while the tv is still under warranty the parts are not.

    They actually wanted me to pay $150 to get this TV fixed when I paid $200 for it in the first place! I said, "No! I refuse to pay that!" They told me me $75 would do.

    I still find this hard to believe. I even bought an extended warranty from Walmart but they won't cover anything until the manufacturers' warranty is done. I'm so frustrated at this point. I feel as though since this is a know problem that they should be recalling this TV. What about a class action law suit?

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    Reviewed March 25, 2011

    I bought a television from Emerson. The unit had a one year warranty. On the anniversary of the one year, the unit stopped working. I contacted Emerson and they told me to fax them a copy of the receipt. I was unable to locate my receipt but I went to the store (Walmart) where the item was purchased and they gave me a print-out from their systems. Emerson is refusing to take the receipt because they state that it does not show a price. The information from Walmart shows the product that was purchased, the date, and the store.

    This is becoming a hassle because Walmart said that because I did not pay with a credit card, it was the only invoice they could duplicate. I need help.

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    Reviewed March 16, 2011

    Just like many listed before, we bought the TV after Thanksgiving day special. Within a few weeks, when you turn the TV (or try to rather), the green light flashes and you hear a pop like it's coming on, but does not. We have called Emerson several times who state that we need to take it to get serviced as it is under warranty. However, everywhere we call states they are no longer willing to service Emerson's under warranty. I'm so frustrated. Is there nothing we can do? Even the darn Emerson's website seems to be faulty. When you click on "service centers" the link is broken! What's up with that? Emerson, get in the game or get out!

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    Reviewed March 4, 2011

    After reading the log on complaints for the Emerson HDTV (Model: LC320EM82), I am having the same problem. My TV is now useless to me. I have struggled in finding the parts that I need to repair the TV. This TV cost me over $600.00, and the consequences are I am out the money and the TV.

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    Reviewed Dec. 28, 2010

    It's an Emerson LC320EM. I have bought this product and after 3 months, the TV turns off after 2 seconds. They will not help in any way; they say it's my problem and then hang up on you!

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    Reviewed Dec. 27, 2010

    I bought an Emerson 32" LCD TV from Walmart on Black Friday and like every person who has purchased this TV has come to realize, it does not turn on and only blinks red and green. Totally a manufacturer defect that should be recalled. Still, you must pay more than the TV to get it fixed. Absolute scam. I now have no tv and a $200 brick in my living room.

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    Reviewed Dec. 27, 2010

    We purchased a 42" LCD television set at a local Wal-Mart. We opened the set up on Christmas day, plugged it in and literally, the fireworks started. As soon as we plugged the set in, it blew the fuses for half the house. Our DirecTV boxes started smoldering. The rest of the DirecTV boxes were blown. The DirecTV box attached the to Emerson TV started shocking anyone who touched it (of course, we unplugged it immediately) and the surge protector the television was plugged into was fried and the outlet itself shorted out.

    Wal-Mart has been very accommodating and cooperative. They have been great. DirecTV boxes and system was fried. The surge protector was fried. The outlet was fried and two fuses were blown. We have no DirecTV for a week. No TV. Had to replace the outlet, the surge protector and the DirecTV receivers. Still waiting for DirecTV assessment of equipment damage.

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    Reviewed Dec. 12, 2010

    I bought an Emerson LCD 22-inch flat screen TV. I have had this TV for barely 2 weeks and the color is beginning to flicker and change. I purchased it at WalMart and will be returning it.

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    Reviewed Nov. 30, 2010

    On Nov.30, 2010, my television showed a screen that went from black to red to green and to grey repeatedly. I was unable to turn the TV off. I could get no picture. I finally unplugged the TV and waited and replugged. The same response occurred approximately 5 times.

    The television is less than a year old ad was purchased at Walmart. Very bad business as I read other complaints. Do I have any recourse other than trashing the thing? I lost $140.00.

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    Reviewed Nov. 29, 2010

    We purchased the Emerson 42" LCD TV on Black Friday, Nov 26, 2010. We did not hook it up until Nov 27, 2010. Within 24 hrs, the screen was black with no picture. We promptly returned it to WalMart after reading all the terrible reviews on this TV. It proves the saying you get what you pay for.

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    Reviewed Nov. 27, 2010

    I purchased a small Emerson very portable Combo TV when visiting my brother down in NM about 2001 to use to carry in my RV as I traveled. As life changed, I kept the TV in my office. Played great, great pix and sound -- no problems! Better than the flat screen I bought this year, 2010 which I just sent in for repair, sound is terrible, takes for-forever to change channels, etc, etc, etc! This week, when I hooked the older, little TV up to my little Roku Netflix player, to save funds on utilities, the TV will now only play the Roku stuff! Can not change from Roku selection!

    I even Tried disconnecting all of the wires and it 'seemed to remember' the little player. I know the TV has no memory, but, with no wired connection to the Roku, it still did not play the cable shows. I now can not even use it to see regular TV on it -- and, the big problem is the Netflix movies have horrible color; the little TV had great color last week and the volume is better than the new flat screen I just purchased earlier this year - 2010. After hooking up to the Roku, the TV seems to need 'degassing' -- it did have great color in the office just last week! Crazy!

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    Reviewed Nov. 17, 2010

    I purchased an 32inch LCD Model# LC320EM1 on June 7th, 2010 and it no longer will turn on. It is suppose to have a 1 year manufacture warranty but it does not cover labor which will cost more than the TV. I do not understand the business ethics of continuing to sell a product that the company knows does not work. This is fraud. No corporate responsibility. This product needs to be recalled and the consumers reimbursed for the defective product that is still on the market.

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    Reviewed Nov. 16, 2010

    My Emerson LCD TV died a week ago and I haven't had it for too long! I will never buy Emerson's products ever again! It turned off by itself and never came back on again!

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    Reviewed Nov. 11, 2010

    Bought in Jan. 2010, used very little. As of June 2010, has developed horizontal lines which makes it impossible to watch. Still under warranty for parts but can't find any one who will service. Total waste of money. They should not be allowed to sell garbage like this.

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    Reviewed Nov. 3, 2010

    We purchased a 19" Emerson TV for our daughter for Christmas 2009. My daughter is only home with us 50% of the time so the TV was used very little. About 2 months ago, we turned the TV on and the screen alternates between blue green and red. Luckily, we saved the receipt and it is still under warranty for parts at least. The only problem is the closest service center is in Denver, 90 miles away. My husband is driving to bring the TV today but after reading other posts I'm afraid of how much it is going to cost to get this TV fixed. What a piece of ** this TV is. I would never buy another Emerson again. We have a Sony in our bedroom and it has been great.

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    Reviewed Nov. 1, 2010

    My TV was working. I shut it off. I tried to turn it on one hour later and it would not come on. I tried everything to check it out and nothing worked. I am tired of this product. I was not able to contact any representative for the company. I would like this TV fixed or my money refunded.

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    Reviewed Oct. 27, 2010

    I bought the Emerson 32-inch TV on Black Friday last year in 2009 and today the TV died. It has the green light then the red light. But it never turns on. This really ** me off because if I had known that so many people were having problems, I would not have wasted my money. I saved up for 6 months for that TV. I could not believe that it has not been recalled yet. I want my money back or the TV replaced. This is not fair.

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    Reviewed Oct. 23, 2010

    I purchased and Emerson LCD TV from Walmart the day after Thanksgiving last for less than $200.00. While listening to TV one evening about 3 weeks ago, the sound goes completely out on TV. I called te manufacturer and explain my issue, after troubleshooting and that not working, I was informed that purchased was still covered under warranty for parts but not labor. And to have the labor done on the TV to the repair center recommended by Emerson would charge me 200.00. That's a little more than what I purchased the TV for originally.

    I'm disappointed that Emerson would only cover labor within the first 90 when the store would return the TV within that time period. I'm not satisfied with the service from manufacturer. I should not have to pay for another TV just to have them to look and see what's wrong with the one I have. I would like a replacement or my money back. Whatever happened to customer service?

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    Reviewed Oct. 17, 2010

    I bought my Emerson TV model number LC320EMXF on Black Friday Last November 11th to 27th 2009 and now when I turned it on, the green light flashes and the TV is blank but before this, my volume was starting to go on it; so I wouldn't recommend this product to anybody.

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    Reviewed Oct. 13, 2010

    I bought an Emerson TV 42-inch flat screen from Roses Dept. Store for $450. The TV lasted 8 months. It comes on and goes right back out. I talk to Roses and they said it had only a 30-day warranty and they could not help me. I have been trying to talk with someone at Emerson with no answer in sight. I think this is wrong to sell products that only last 8 months. I took it to two different TV repair shops and was told by both it cost just as much to fix it as I paid for it. And after looking online, it seems all their TV has the same problem. This is so unfair to us who trusted it was a good TV with all these people having the same thing going wrong to tell it’s the TV and not something we have done.

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    Reviewed Sept. 11, 2010

    I purchased an Emerson TV. It was a plasma 42-inch. I opened the box after the fact and noticed no TV base. I called Wal-Mart then they requested that I contact Emerson. I did so. I made all the necessary contacts. They said my stand would be out in 1 week. I waited and waited for my email tracking and no response. I finally reached a live person a month later. I asked, "Where is my stand?' They said, "I am so sorry, we no longer have this model available or any accessories, not even a handbook. This model was limited to 100,000 TVs. So we no longer have any in stock or any in the future."

    So now I have a TV with no stand/mount. The only thing that is available is a wall mount which I do not want. There are no universal stands/mounts for this brand of TV. I am out $500.00 and no stand or mount for my television. All Emerson said is that they are sorry for the inconvenience. As for Wal-Mart, since I do not have a box, they will not accept the return.

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    Reviewed Sept. 10, 2010

    We purchased a 32" Emerson flat screen TV from Wal-Mart on 8/09 and it is now 9/10. About 2 weeks ago, the sound went in and out for no apparent reason. We paid $550.00 for this TV. How am I to fix this problem? I will never purchase any Emerson products ever again. They should take all of their merchandise off the shelf. I am very upset, but what can I do?

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    Reviewed Sept. 6, 2010

    Emerson TVs 32 inch. I bought it at Wal-Mart last year on Black Friday and its not working. I noticed how almost of all non working TVs were bought at Wal-Mart. Does Emerson send the defective TVs to Wal-Mart that's why they're cheaper? Aand we, suckers, loose our money. Why? Because at the end we give up and rather buy a new one instead of keep fighting. Text or Facebook to ask people to quit buying from Emerson until they do a recall at non working Vs. Maybe that will get their attention. Everyone that has had a problem should contact the Better Business Bureau. The more complains they get, the more chances that they will listen.

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    Reviewed Sept. 5, 2010

    I bought a 32" Emerson LCD TV on 04/03/08 in Harker Heights, TX. I paid $558.00 with out tax. Within 7 months, it went out, the TV repairman could not get the part and they kept telling me that it was not under warranty, when I talked to Wal-Mart about this, the sales clerk said "Well sorry about that, we don't stock that brand any longer". Like she really cared. Emerson says that it was not under warranty, since it has been this long now, hey what happened to all the times that I called before?

    I tried to get it repaired but it was going to cost me 274.00 for repairs, something to do with the switch inside the TV. I tried to turn it on and the green light comes on for a split second and then the red light comes on. I don't know about you people but I have been trying now for over a year to get this taken care neither Emerson or Wal-Mart can care less, next time I will do with out a TV. I live on a fixed income and can not expect to pay for a TV every year.

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    Reviewed Aug. 26, 2010

    We had this TV for only 5 months. I woke up one morning, went to go and turn it on and it wouldn't come on. I have called customer service every day since it has happened. It's now 2 weeks. They won't do anything about it. They keep telling me to contact them in a couple days, and I keep doing that and nothing is still being done about it. When I bought this from Wal-Mart in Horseheads, New York, I bought a 2-year extended warranty with it. I bought this on March 1, 2010. Plus a year came with it. I'm really highly fed up with these people, if something isn't done about it. I will make sure something gets done about it and they're not gonna like me at all.

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    Reviewed Aug. 25, 2010

    In February 2008, I purchased a 32-inch Emerson HDTV flat screen. My television stopped working on August 23, 2010. I turn it on and the green light flashes and it goes to the red standby light. I am so frustrated to understand this is a common problem for this television.

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    Reviewed Aug. 23, 2010

    I bought an Emerson flat screen 19-inch TV in March of 2009. Model number LV195EM9E. The TV simply will not turn on. We've tested the batteries in the remote. They are good. Now, reading different people's stories, this type of thing is common with these sets. Like others, our budget is limited and we can't go right out and pay for the repair or hop down to the store after going to our money tree to grab the cash. What a crock. I've already cut way back on my shopping at Walmart. This isn't going to make me go there more. There needs to be a recall or something for those of us who got gypped. The economic damage is probably going to be the loss of around $300 because there is a semi-invalid in the house who depends on TV for entertainment and news.

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    Reviewed Aug. 19, 2010

    My husband and I purchased a Emerson television from Wal-Mart (model# lc32oem82s). We did not have it very long till the problem come along! The television turns off right when you turn it on. It's clearly a malfunction from the company. The rep was not hearing that at all! It was more or less from her my loss.And do go right ahead and report the problem into the better business but because they have plenty other customers buying the televisions my word against them is nothing.I was LIVID! I misplaced our receipt and I got told by the rep there is nothing they can do about the warranty.They can clearly see by our model number when we bought it. I will never buy another Emerson television again! And with all the complaints they should be made to do recalls on them free of charge. We spend our hard earned money on the televisions and a couple months later, our money is wasted? This is not fair at all.

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    Reviewed Aug. 18, 2010

    I bought an Emerson 32" LCD TV on black Friday from Wal-Mart in 2009. Today is August 18 2010 and like many of the other posters, I have the same problem. The TV turns itself off after being on for a few seconds. I took it apart and their wasn't anything apparently wrong and I have the TV plugged into a surge protector since I've owned it. It is obviously a product malfunction so I don't see why there is no product recall or at least free fixing for those experiencing the problem. To be quite frank, it's b***t and i won't be buying another Emerson TV ever again.

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    Emerson TVs Company Information

    Company Name:
    Emerson
    Website:
    www.emerson.com