
iHerb Reviews
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About iHerb
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iHerb is a global e-commerce retailer offering a wide selection of health and wellness products. Serving millions worldwide, iHerb offers 50,000 authentic products. iHerb ships from its privately owned, climate-controlled facilities in the U.S. and Asia. It offers multiple discounts, fast shipping and a straightforward return policy.
- Over 50,000 authentic products
- Independent third-party lab testing
- Ships to 180-plus countries worldwide
- Multiple discounts and rewards programs
- Climate-controlled warehouses
- Shipping costs vary by location and order size
- Limited trial item offers per order
What is iHerb?
iHerb is a major online retailer focused on health and wellness products. Founded in 1996, it offers over 50,000 items across categories like sports nutrition, beauty, grocery, home, baby and pet care. Products are stored in seven climate-controlled warehouses in the U.S. and Asia to maintain freshness and quality.
iHerb ships to more than 180 countries, supports 22 languages and accepts over 80 currencies. Verified customer reviews and trusted brand partnerships are key parts of its service. Customer support is available 24/7.
iHerb’s iTested program
iTested is iHerb’s third-party product testing initiative to ensure quality and transparency. Since 2018, iHerb has partnered with independent labs — ABC Testing, Eurofins and Alkemist — to verify product label accuracy and confirm Clean Label Standards. Testing covers Supplement Facts and Nutrition Facts panels, microbial analysis and heavy metal analysis. Products are retested every six months to maintain quality. The program follows standards set by agencies including:
- American Botanical Council (ABC)
- American Herbal Products Association (AHPA)
- Dietary Supplement Health and Education Act (DSHEA)
- Global Organization for EPA and DHA Omega-3s (GOED)
- International Organization for Standardization (ISO)
- United Natural Products Alliance (UNPA)
- United States Pharmacopeia (USP)
- U.S. Food and Drug Administration (FDA)
This independent testing helps guarantee unbiased, reliable results to help customers trust the products they buy.
» EXPLORE: Health and Fitness
How does iHerb work?
iHerb is an online platform where you can browse a wide range of health and wellness products across multiple categories:
- Vitamins and supplements
- Sports nutrition
- Beauty
- Grocery
- Home
- Baby
- Pet care
You can find products for a range of health goals, from weight loss and metabolism support to immune health, stress relief and digestion.
iHerb’s search functions allow you to explore specials, trending items, bestsellers, new arrivals and curated selections. Each category offers filters to narrow your search by price, ratings, offers and more, making it easier to find products that fit your needs.
Here’s how the process works:
- Create an account using your email, phone number or social logins like Google, Facebook or Apple.
- Browse and add items to your cart once your account is set up.
- Review your order at checkout. You’ll see item totals, discounts, shipping costs, taxes and any applicable rewards credit.
- Choose your payment method — iHerb accepts all major credit cards, PayPal, Klarna, Google Pay and Afterpay.
- Check shipping details based on your location. Free shipping is available on qualifying orders.
iHerb has a mobile app available on Google Play and iOS, so you can shop on the go. You can also return items easily with iHerb’s straightforward return policy if something doesn’t work out.
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iHerb cost
Prices on iHerb vary widely depending on the product type, size and brand. Most items fall within a broad range, with some starting under $2 and others priced over $250.
For example, a 3-pack of California Gold Nutrition prebiotic fiber costs $1.84, while an 8-ounce bag of whole arnica flowers from Frontier Co-op is listed at $256.61. However, many popular supplements and wellness items fall between $10 and $50.
iHerb frequently offers sitewide promotions, brand discounts and auto-ship savings that can reduce overall costs. The shopping cart automatically applies eligible coupons at checkout, and the platform clearly displays taxes, shipping and any credits or discounts before you place an order. Shipping is free on qualifying purchases, with delivery times and fees varying by location.
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iHerb discounts and rewards
iHerb offers several ways to save, such as rotating promotions, brand-specific discounts and automatic delivery incentives. Some discounts are long-standing, while others are for a limited time only. Current offers include:
- 20% off first order: One-time discount for new customers who create an account.
- Auto-ship and save: Get 20% off or the best available discount on your first auto-ship order, plus 10% off future recurring deliveries.
- Free shipping: Available on orders over $30. Shipping minimums and methods may vary by location.
- 15% off first in-app order: Applies to eligible first-time purchases through the iHerb mobile app. Country restrictions and exclusions apply. Limited-time offer.
- Try it first: Select products are available at half price for first-time purchases. Limit one trial item per order. Cannot be combined with other offers.
- Brands of the week: Up to 20% off select brands featured each week. Cannot combine with other offers.
- Students, military, medical professionals and first responders discount: Verify with Studentbeans or ID.me for a 20% discount on all full-priced items. Select brands excluded. Cannot be combined with other discounts.
iHerb rewards
iHerb’s Rewards Program lets you earn credit for future purchases when you share your referral link or leave product reviews. There’s no sign-up required — all customers with an iHerb account are automatically enrolled. Key features include:
- Referral credit: Share your unique link and earn 5% credit when someone places their first order through it. The referred customer also gets a discount.
- Review rewards: Earn up to $2 in rewards for each eligible product review you leave on iHerb.
- No expiration: Rewards credit does not expire as long as you place an order every 60 days.
- Apply rewards at checkout: Use your rewards credit toward future purchases, taxes and shipping.
- Track everything in your account: Monitor referrals, earnings and available rewards credit from your iHerb account dashboard.
Rewards can’t be redeemed for cash and are subject to iHerb’s terms. Limits and exclusions may apply.
Is iHerb legit?
Yes, iHerb is a legitimate business with nearly three decades of global service. Founded in 1996, iHerb claims it has fulfilled over 50 million orders and serves customers in more than 180 countries. Orders usually ship within 24 hours, and customer service is available 24/7.
iHerb maintains high standards for product quality and transparency. It operates climate-controlled distribution centers, only sells directly from manufacturers or authorized distributors and does not allow third-party sellers. All iHerb Brand products are covered by a 90-day money-back guarantee and tested through its iTested program, which uses third-party labs to verify safety, potency and label accuracy.
iHerb adheres to strict security and privacy practices, including encrypted transactions and confidential customer data handling.
iHerb FAQ
Can I return products purchased on iHerb?
Yes, iHerb accepts returns within 30 days for most products and within 90 days for iHerb brand items. Refunds require approval, and abuse of the return policy may lead to account suspension.
How does iHerb prevent counterfeit products?
iHerb sources products directly from manufacturers or authorized distributors to ensure authenticity. Additionally, the iTested program uses third-party labs to verify product safety, potency and label accuracy.
Why is iHerb cheaper than other retailers?
iHerb often offers competitive pricing due to its direct relationships with manufacturers, efficient logistics and minimal overhead costs, allowing for lower prices compared to some other retailers.
Where does iHerb ship?
iHerb ships to over 180 countries worldwide, including the United States, Canada, the United Kingdom, Australia and many others.
How long does iHerb take to deliver orders?
Delivery times vary based on destination and shipping method. Domestic orders within the U.S. typically arrive within a few business days, while international shipments may take longer.
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- 4,682,065 reviews on ConsumerAffairs are verified.
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- Our moderators read all reviews to verify quality and helpfulness.
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- 4,682,065 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
iHerb Company Information
- Company Name:
- iHerb
- Address:
- 17400 Laguna Canyon Road, Ste. 400
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92618
- Country:
- United States
- Website:
- www.iherb.com