Unitron Hearing Aids Reviews

My first set and I went with the smaller aids that come with a remote for adjusting volume and type. If I would have known better I would have gone with the ones that adjust at the ear for the convenience. Carrying the remote is a pain.

I purchased rechargeable hearing aids about a year and a half ago. I was told the battery life would be about five years and each charge should last about 36 hours. In reality, the charge never lasted 36 hours even when new, and within 2-3 months the charge barely lasts 10-12 hours. Unitron will not replace the hearing aids. The only thing they will do is replace the rechargeable batteries when needed. I would never recommend this product.

Unitron hearing aids are CRAP. I spent the money and got the best they had to offer with all the bells and whistles and they kept cutting out, even a waitress standing 2 ft from me I couldn't hear them, I kept hearing the it's the wax, let's adjust blah blah blah. I've been back to my audiologist umpteen number of times, I even got them sent back and still they keep cutting out and these are cleaner than when I got them, they are actually worse for my hearing than if I didnt have anything in them at all, the app is crap too no features sometimes connects sometimes not... I recommend NOT spending any money or time into these they are nothing but a pain and not worth the hassle... I wish I could give less than 1 star.

I have been using hearing aids for 21 years now. I have used analog In the ear, and behind the ear too. I have been playing the guitar in Church since 2005. None of the old analog hearing aids bothered at all for my playing. I have tried always to spend the least, comparing prices and going to where I had to, in order to find affordable good hearing aids. I have even purchased through eBay from other countries. Was using Resound PL 80 for a few years, worked well and still are after 5 years. Last year I decided to buy modern good hearing aids with streaming artifacts and all that. I spent $3,200.00 for the T Insera 600 Unitron Hearing aids recommended by my Audiologist.

Hearing aids cost $5,000. With 2 years left on the warranty Unitron is telling us they cannot replace a faulty hearing aid. We have been told that the problem is ear wax. The aids were sent to be repaired. We picked them up, on the way home they malfunctioned again. Took them back a few days later and were again told ear wax. Using a 12 year old Starkey hearing aid has been our only recourse. The Starkey is still working with no "ear wax" issues. The sound is not as clear as a properly working Unitron, but at this point all we have is a $2,500 earplug. Customer service from both Unitron and Foust Audiology has been the worst I have experienced. Biggest waste of $5,000 ever.

It is a wonderful hearing aid, however, I purchased an Apple XR phone only to discover I can no longer link my hearing aids. I contacted Unitron only to hear nothing but crickets. My audiologist indicated they heard from Unitron that a fix was being worked on, but that was some time ago.

My elderly mom purchased these hearing aids and shortly after realized she could not use them. Bothered her ears, felt way too big, gave her headaches, etc. Because she did not return right away even though she was not using them brand new in box, Doctor will not reverse $2900 dollar charge. She doesn’t even have them and gave them back. We have been disputing charge with my Care Credit account for months. Please assist. I have all the paperwork. I live in different state than my mom. I feel she is not good candidate for aids. I feel she didn’t understand contract nor hear clearly and feel she was taken advantage of. Thank you.

February 2018 purchased Unitron Tempus Moxi 500 rechargeable hearing aids for my 88 year old mother. We chose this particular model because Mums fingers are riddled with arthritis distorting her fingers and ability to deal with changing tiny hearing aid batteries. Within 6 months one battery has to replaced. We are told faulty... 8 months the other battery needs replacing. April 2019 now the batteries are only lasting approximately 6 hours each 24 hours. What! Contact the clinic where I purchased the hearing aids and they advise me Unitron have learnt the batteries will not last what we were initially told and provided me a copy of the letter of apology, from Unitron to the clinic saying the batteries will not last what they said before.

An absolute waste of $4,500.00. I purchased the Unitron T Moxi All 800 because I wanted the connection to a smartphone and the conversation in a noisy environment functions. So far no problem with the phone function but the conversation in noisy environments is hopeless. The overall sound quality is absolutely abysmal in everyday situations. I have been back to the the audiologist many many times trying to get the HEARING function of the aids suitable for me. Whilst I can hear people speaking most of the time I cannot hear clearly. Certain noises are PAINFUL. Previously I had a Widex...so much better.

I had my hearing aids upgraded in July 2017. The new upgrade was touted to improve hearing by allowing the user options to switch between normal conversation, conversation in ambient noise, and when listening to music. There was no discernible difference. The Bluetooth function supposedly allowing you to take calls delivers poor sound quality at low volume and if the volume level is increased the feedback and distortion is jarring and unpleasant. On resetting my cellular device I lost the link to the Unitron site that allowed minor adjustments and have not been able to communicate with the site since.

I got these hearing aids on 2/22/16 and the right one quit working around 7/1/16. I took it to the Hearing Group and they sent it to the company to fix it. I got it back and it worked for a while then quit again. I took it back again and they sent it in again and the company fixed it again. The the third time the right ear quit working again and I took it in again and they sent it to the company to get fixed and then they both worked for a while. Then on 6/12/17 the left side hearing aid had quit working & again I took it to them and they sent it to the company and it was supposedly fixed. Now on 6/24/17, the left ear is not working again. I do feel that they should just make me a replacement pair!! It is very frustrating to pay $4.565.00 and have to bring these hearing aids in over and over and not have them working correctly.

First these UDirect 3 aids were supplied by the US Veterans Affairs in 2015. Up until my start of using these aids, I was using aids made by Oticon Alta PRO BTE. Since getting them from the VA in 2014, the have been faultless perfect pitch hearing. I could make and answer calls, listen to music or books with the push of one button. Then we come to the UDirect 3, it does none of these. Well it will answer a call, but not make one and I have plug in a cord to listen to books. On a scale of 1 to 5 I would give it a 1.5 but I could only give it a 2, why well along with the other items listed. Volume control is lacking, I can have them set to a medium setting and for no reason the volume will start BOOMING and stay that way until I set the volume lower. Even at the lower range they will start booming again, the FOB has nothing to do with it. I can turn the fob off and it will still boom.

I've had the Unitron Moxi Kiss hearing aids for going on 4 years now. Each year they need to be sent in for repair, or replacement. They've not gotten wet, or dropped, or abused, they just go out. Don't bother calling Phonak (they manufacture both Unitron and Phonak), they don't have any support, or customer service. They won't even talk to lowly consumers. They say go back to where you purchased them. Yes that's right, they won't talk to the people who keep them in business, go figure.

I have been using the very expensive Unitron Maxi Yuu for 5 or more years. They are my first hearing aids and have been trouble-free. One did fail when wet by shower. My audiologist had it replaced under warranty. My audiologist also sent each one back for refurbishment near the end of the warranty period. For the first year, the ear guards needed weekly cleaning. They were replaced with re-designed pair that have lasted 4 years with minimal maintenance. I was given a kit to replace the inner microphone screens. I have used about 7 of these over the five years. I am totally pleased.

I have been wearing hearing aids for over 10 years. I used Resound up until a year ago when I purchased Unitron. What a major mistake. The quality of sound is horrible and customer service does not exist. Very few audiologist carry the brand and no one seems to know how to adjust them. I am very disappointed and am anxious to pay off my balance so I can replace them. I tried contacting Unitron but never received a response. Do yourself a favor and stay away from this brand.

I am on my second set of Unitron hearing aids. My current set are Moxi 20's with remote control. Seeing the type of experience my friends a church members are and have had with other aids I feel my aids rank very high in reliability. Looking back over the last 4 years I can count all my problems of any sort on one hand. My hearing loss is not severe and involves both ears. The remote control is outstanding - the best over all I have seen. The ability to store new settings within a basic adjustment range is wonderful as is the sound sharpening feature. Love the music pass thru mode. To me the sound is very clean and natural. Going to upgrade soon to the new "north" platform aids which have a much faster processor and more advanced feature set.

From time to time I have a problem with the MDX12 model. The speakers seem to catch a lot of lint and/or dirt. I try to brush them off but I am not sure where I should be brushing on the speaker. I seem to also use a lot of the ear wax guards. Is there any instructions for speaker care that might make this easier?