FuturHealth Reviews

Do not order from this company. I Have been charged twice $41.73 and cannot get a hold of anyone or find an email to send to. If anyone can help that would be great but I am going to make sure everywhere I can my story is told. It is a scam for sure.

Just a repeat of the folks who were told that the 6 months included meds. I was told the same thing. Just would have to buy nausea medicine if I wanted it. I never had side effects, almost like I am on a placebo! Cancelled after three weeks. Telehealth appointment is a joke. I don’t think the people are legit physicians.

Ordered Tirzepatide from them and they charged my card $636.63. When I got my receipt, it said they were sending me semaglutide, so I called them and told them that wasn't what I ordered and they told me they couldn't find my account even though they had emailed me a receipt that said they were sending me the semaglutide. Sent them a screenshot of my bank statement showing where they took out the money and they're still telling me I don't have an account with them, even though I have proof that I sent them showing that they took my money. Don't order anything from Futurhealth, they are a bunch of crooks.

My review is the same as lots of others. Signed up under deceitful false pretenses for a package said medication was included, was charged for medication I told would be included once, and then got a fraud alert for a third shipment of medication, though I’ve reached out multiple times to customer service. I had to cancel my debit card, file fraud, and I submitted a report to my state's attorney general for more investigation. The guy on the phone after a few incidences of hanging up on me, said he canceled my acct and I would receive a refund but the acct is still active and I just have a “cancellation number” which I believe was a straight up lie.

I never received any services and trying to get my refund from this company is starting to look impossible. 597.00 and called back to reverse the charges. Customer service is ready from a book about how they are having issues with my account and promise to return my charge within 24 to 48 hours. It's been almost a month now.

Do not use this company. I had my consultation with a PA on July 4, 2025 and was told I did not qualify for the medication I was charged $623.42 for. I was told I would have a refund in two days. It is now August 13, 2025 and after many phone calls to FuturHealth, I am still waiting for my refund. I disputed the charge with Citi and FuturHealth told them I did not follow the "return policy." There is no return policy and they never sent me anything to return, just charged me for a product that I never received. They have a new excuse every time I call and always tell me they will call back in two days, they never do. I am not going away. I will be contacting the Maryland State AG and consumer affairs.

THIS COMPANY IS A SCAM - DO NOT USE. I used FuturHealth for 2 months. They would charge me bi-weekly without me answering any paperwork or meeting with a doctor. They send the wrong prescription and I called EVERY SINGLE DAY for 2 weeks to get a refund, only for Patricia (supervisor) to Cancel my account. The only helpful people are the nursing staff and they cannot seam to reach anyone on billing or customer service either. DO NOT USE.

The advertisement is a complete lie and a scam. I paid almost $400 for a 3 month supply of Tirzepatide. I paid up front and when I spoke with customer service I was told that my subscription was for 3 months and a 1 month batch of Tirzepatide!! What the heck is the 2 month subscription for? They then told me that I would be charged $399 for next month's batch! This company is a fraud and a scam! I should have listened to the other reviews. Shame on these people and we all need to report them as thieves!

I was told 6 months of my medication was included in my initial up front payment. I was told 6 months of my medication would be covered with my initial up front payment of $597 and now they have tried to take money out of my account on month 2. When I called them to ask why, learned that only the 1st month is included. At no time in the process did anyone ever say "after the first month you will be charged a few hundred dollars with each refill monthly". Not once. I believe this company deliberately misleads. I have told them I wish to end my association with them and be refunded my money. I have just looked at my bank acct and they refunded me $165. How is that appropriate? $597-$165=$432. So for one month out of 6 months, I am charged $432???? So disappointing.

This company's medicine isn't worth the money spent to speak to their doctor and first dosage. I used the meds for 2 months and there wasn't an ounce of weight that shedded from this program. I work out daily and eat properly and i remained the same exact weight for 2 months. This was unheard of when I used another company. My results were at least 10lbs by now. Cheaper isn't always better!

Canceled a couple days after I signed up (health test results). Called. Talk to Christian 7/28. He would cancel and stop delivery of meds, and money would be returned. It is now 8-5. Called to ask about why money hasn't been returned. Talk to woman. Was disconnected/ hung up after I explained reason for call. Next talk to William who said he would happy to help. Told him the story. Again disconnected/hung up again. Called again. Talk to William who said I would not get a refund because they ship the meds (they were not shipped when I cancelled). DO NOT DEAL WITH THIS COMPANY.

My husband signed up for the 6 month plan with Futurhealth/Open Loop to receive GLP medication. During the consultation with the doctor, she changed the prescription from an oral tablet to injectable medication. The email he received verified the medication was injectable and would be sent immediately. When he received the medication, it was the oral pills. After attempting to resolve the issue for 2 weeks, nothing has happened, the correct medication has not been sent and no one has called back. The customer service representatives continue to state we will receive a call back within 24-48 hours and the issue has been escalated. We continue to call, and no one cares and the correct medication, not been sent but they have charged our credit card. Asked how to get a refund and the representative said to contact the billing department but had no idea how to contact them.

I am soooo disappointed on this Company. I was told that I would pay membership fee.. they charged me $636.00 then it was supposed to be $99.00 per month for 5 months. Very untrue. I just go my 2nd payment at $397.00, (second month) automatically charged to my Amex> I called, got hung up on 3 times, I finally got thru, I asked why I was being charge 397.00 instead of the $99.00 per month. The person Johannes, put me on hold and came back on - 8 minutes later to say, oh, we can give you a new offer at $229.00 per month.!! I said put me on hold again, and tell them I want the rate that was advertised at $99.00 per month. I asked to speak to a manager/supervisor... they will call me back - of course that never happened. This is a big scam. DO NOT ORDER FROM THIS COMPANY. Now I have to go thru canceling all the charges with AMEX claim center.

What a joke!!! Just signed up; booked a consultation appointment 3 times, 3 times they cancelled, I called customer service, they said for non-payment, even though my credit card was charged. After they cancelled the appointments, they sent an email saying I missed my appointment, please reschedule! I am glad I didn't get any further into this scam; I called told them to issue me a refund. I was done with this joke of a company, we will see if that comes through, but have reported fraud on my credit card, which it completely is!

My experience with this service so far has been horrible. I reached the part where I talked with the doctor and had the blood tests, and then everything came to a complete stop. I never received my injectable medication. They even tried to charge me again for more medications. I have contacted them many times about my situation from their "CALL CENTER" and keep getting the niceness spewed in my direction with no apparent reason other than I have been escalated to the "Internal Team" for the 6th time. its been a month and a half with no answer. This service needs to get a grade of "F" on customer support and clarity.

By far the absolute worse customer service in any industry I have ever dealt with. Of course like a dumb A--S I paid up front 650.00 dollars which was to include 1st month's meds. I wanted to use Tirzepatide but THEIR Dr. suggested Simiglutide. So this is where the nightmare begins. I received an email from the company stating meds are on the way. TIRZEPATIDE. So I call and stop delivery but it's too late so I call to return them and get the proper meds SIMIGLUTIDE. "No problem sir. We have to create a ticket to EXPEDITE the process." OK GREAT.

They advertised 6 months of Tirzepatide for $99/months. They charged my card for $606. After the 1st month, they charged my card an additional $397. I called and ask about the additional charge and was told that was for the medication and I would receive that charge each month. I feel it was false advertising and will be canceling my subscription. I wish people would not take advantage of people and lure them into subscriptions making promises they don't plan to keep. And when you cancel they don't refund the remaining months of subscription.

Customer service is terrible. Called x3. Never called back. They sent me a text and then it auto answered for me. Sent me email to do a review but the link didn't work. It said in app that the med was delivered and it was not. I had to call again. They finally sent med with # of units but no actual dose in mg was listed on script. Had to call the pharmacy to find out. I've still not received a phone call back. The app is terrible. Wondering if I was scammed and if med I have is just saline.

I was with FuturHealth for over a year. The medication worked great, lost 65 lbs. Deliveries always on time. On June 13th 2025 I had to do a video Dr. Meeting. The person that came on the screen told me I was not ineligible for future treatments due to the fact that I had Cancer several years ago. They said that their requirements have changed and that I needed to be cancer free for 5 years to receive the medications. So, after a year on the program I was kicked off. The worst part is that they continually try to charge me each month for $229 and $129.00, the regular prices I was paying. I had to cancel 2 credit card due to this fraud. Forget about getting help on the phone for these thieves. I am now contacting the attorney general

Futurhealth is very misleading, they word their advertising to make you believe the total cost is, in my case, a little over one hundred per month. I paid 5 months in advance. Now I get several monthly charges, in the second month, both over three hundred. DON'T believe anything this company tells you. Now I've got to fight to get this cancelled. I hope this helps someone not go with this company.

FuturHealth is a COMPLETE JOKE & SCAM!!!! Fraudulently charged my card on June 24th, 2025 for $397. Contacted FuturHealth on June 25th, they stated they would issue a refund in 1-10 business days and send a verification email.... no refund and no email. I reach back out to FuturHealth on Friday July 11th to again inquire on the refund.... Oh we need to send this to our specialist team and you will have a response via email within 48 hours... 96 hours later and still no email or refund. I reach out to them again today July 16th and they will only refund $48.... LONG WAYS OFF from $397. FUTURHEALTH IS PURE GARBAGE AND A SCAM! Here comes a credit card charge back to Futur "Joke" and a BBB complaint. Close up shop, you guys SUCK!

Do not go through the company as they are fraudulent. Their advertisement makes it appear that if you pay 497 today you will get the meds for 125 a month. This is not true. They still charge 230 a month. Don't fall for it. When I called to verify that my meds would be 125 a month, I was told no they would be 230. Yet I paid a subscription fee. Also the meds came from G-Plans not Futurhealth and G-Plans has no record of me in their account.

Complete rip-off! I paid 575$ for 5 months but total charges for 5 months is 1500$. Cancel before any meds and after finally figure out price and I was only refunded 171.$. Out of the $575. Don’t use them!!!

Updated on 07/26/2025: Don’t do it! They are scam artists and are very deceitful about the way they present their medication packages. I have called a dozen times to try and sort out a refund. I was supposed to have received two months ago and then they only refunded half. I was sent medication without agreeing to even wanting it which I don’t feel is even real medication. They are liars, scam, artists, and are very deceitful about what they do. Worst decision of my life! I am out $400 extra because of this company. Then on top of that they tried to charge me again! That’s after I canceled my subscription. Don’t trust this company. They are probably the worst out there.

Stay away!!!! Scam!!! Still waiting for medication. Just keep getting the runaround… Have to cancel credit card and make a formal complaint to Better Business. Should have done my research first!!! Don’t give them your info!!!!

This outfit (Futurhealth.com) is simply a third-party fees collection site. They have ZERO information concerning medicines, diets, or supplements. They pay actual legitimate clinics around the U.S. to do that part, and tack on a healthy cut for themselves. That is why the cost of these medications is TWICE what you can get from your local doctor, even though their commercials state otherwise. Their Customer Support number is FAKE. When you call, it will ring once, then hang up. Their online chat-support is AI-bots. All they will do is keep repeating their fake phone number. And no matter how many times you ask them to call YOU.... of course they will not. But they sure didn't have a problem taking my $400 now did they. STAY AWAY.

This is up there with the absolute worst company I’ve ever dealt with. They use the old bait and switch method you pay for their services but they don’t tell you that you have to pay an additional $249 a month for some “provider.” to re-order your meds. Customer service is in the Philippines and they have absolutely no idea what’s going on. And they tell you they’re going to “escalate“ your concerns but then nobody ever gets back to you. Where is this company? Where is it located? They basically are middlemen in a drug deal gone bad. Avoid them at all cost

I enrolled in FH’s weight loss program seeking medical support for sustainable weight loss. Unfortunately, my experience has been deeply disappointing and frustrating due to the following: 1. No appetite suppression as advertised; cravings for sweets and carbs remained strong throughout the program. I had cravings that I had never experience before - eating cod liver can like cherries and sugar. Multiple side effects, including dizziness, foggy cognition, lack of focus. I was given conflicting dosage instructions.

Quick to get meds however, for the first month I had no reduction in appetite and just felt like I had the flu but worse. I decided to give it one more month and it caused violent vomiting of a small healthy portion of food. The weirdest thing is that hunger pains were very prevalent. I also had NO weight loss. Eating an average of 1200 calories per day which from a calorie in/out perpective should cause weight loss without meds. I do have hormonal complications that don't allow for normal diets to work which is why I spent so much money on this. They do hook you also, admittedly I did not read carefully and thought I was buying medication with the initial charge and was surprised when I find out it was an additional 400/mo on top of membership fees.

They’ve charged me $140 a month for 4 months… I’ve yet to receive any medication. They just stole my money and I’ve gotten nothing. It’s a scam, don’t do it. I had to cancel my debit card because of these crooks.

If negative stars were offered, for the first time in my life, I would have used the option on this place. I completed the online screening application, which initially indicated I may not be accepted because my BMI was too low. I realized I had typo’d my height, and when I made that adjustment, it said I met the criteria and said I was good to go. They charged my card and had me schedule an appointment to ‘get a prescription’. I got online 5 minutes early as requested and saw that the provider I had been assigned was ‘available’ so I assumed she would be joining. After 15 minutes of waiting, a CS agent came on and let me know she was going to try and get in touch with the provider to find out why I hadn’t been seen yet - After 20 minutes of waiting, the rudest medical ‘professional’ I have ever dealt with popped up on the screen. No apologies for being 20 minutes late, no hello, thank you, NADA - said her name and told me to ‘wait a minute’.

Let's see. I ordered on June 3rd. Had the dr call, said in the app medication is being prepared, then it said getting ready for shipment. That was on June 5th. June 13 checked app. Said preparing shipment, reached out to customer service, they said it will be shipped. Today june14th nothing shows in the app. No tracking number. No order status. Nothing. Called customer service and they are saying RN nurse is reviewing the medication. Looks like a scam. Paid 400. Will definitely start a BBB case against them as I told them if by Wednesday this is not resolved. BE CAREFUL. Not trusting this place.

I love FuturHealth, disclaimer here about others looking at the reviews so ensure we are factual. Every single review I am reading below is EXACTLY verbatim what I have experienced. You should have a choice to rate a shitty company as a ZERO! They constantly lie about your refund, they are falsely advertising medications, then government has restricted allowing people to buy so if you can't absorb the oral medication and need the injectable Futurhealth is falsely advertising what they are actually allowed to prescribe.

I agree with all the one star reviews and can't stress enough to stay away from this company. They have no idea what they're doing, or I guess they do -- taking as much money as they possibly can from customers. I've had to call them several times since qualifying for semaglutide, spent a minimum of 30 minutes on the phone with them each time, and have had my blood boil each time. I did get a month's worth of medication so far, but now I'm trying to get the 2nd month's batch. They say it's coming, but I have my doubts. If it does, I hope I get the injectable semaglutide and not some other form of it, or a completely different medicine, as I've read has happened to others on other complaint websites.

This company is a complete disaster. They sent my medications to the WRONG address TWICE. The first time, I called to report it and was told it would be “escalated” — what a joke. Nothing happened. I never received a refund, replacement, or even a real apology. I was just out of pocket for something critical to my health. Second month? SAME EXACT ISSUE. Again, wrong address. Again, I called. And again, NOTHING. This time, the so-called “support” person told me it was “out of their hands” and then hung up on me. Yes, you read that right — they hung up on a customer who just lost hundreds of dollars in vital medication.

If I could give these guys a zero that's what it would be! They have ads on the radio and on the internet that are so false that they should be shut down!! I paid them $288, which included doctor, etc. First off I was to have an appointment by telehealth, I was on my phone 10 minutes before my appointment was to be (7:20pm) I'm still waiting at 8pm. Then I received a text saying I didn't attend my appointment so I called and informed them the provider did not attend, I was asked if they could find another provider would I be interested in taking that. I received a call from a different provider however she didn't log anything!! I made another appointment, which by this time I'm so very frustrated. I paid $288 but when it went to the pharmacy I received a text they wanted $399 which they also tried to charge my debit card that was stopped by myself. I contacted them every day and got rude ass people. in my opinion, they are a freaking scam!!!

This feels like a bait-and-switch scheme. I was told the program was $99 per month with a one-time doctor’s fee of $399. Six weeks in, I’ve already been charged almost $1000 and haven’t received the second month’s medication. Now they’re telling me the $399 charge is every month, so it’s actually $399 plus $99 per month for the service. The app you use is completely useless and worthless. It’s a terrible deal compared to getting the medication locally.

Well this just happened. DO NOT USE THIS COMPANY. After numerous calls to what seemed like India, working through the customer chat line I have canceled my account. Everyone I spoke with gave me a different answer. I signed up for Tirzepatide injections only to find out after they took $400 that they only offer Oral meds. I was definitely scammed. Do yourself a huge favor and do not use this company for anything.

I paid $597 for a weightloss plan and met with a telemed "healthcare" professional. Right afterwards, I was informed that I needed to pay an additional $399 per month. This was never disclosed nor was it advertised. This is deceptive advertising. I immediately requested a refund. Customer support claims to have refunded (partially) but to a different credit card number than what I used to pay the $597. They claim that they've refunded and that's all they will do on their part. All they say is call your credit card company. I did and they don't see any refund coming through. So I am out $597.

Today I saw an ad on Instagram for Futurhealth weight loss. I went through a whole online evaluation. They came back and said I qualified for an injectable weight loss med & the cost would be $129 per month along with the consultation. I went through with the purchase. The receipt popped up & said the charged me $349 a month for the meds plus $129 a month for the consult. Fortunately my cc company blocked the charge. And was able to give me a phone # for Futurhealth. I called the company & cancelled everything. I would never have signed up to spend $500 a month. I can get that direct through the prescription company. False Advertising. If anyone needs the # it's: 1-831-900-4723.

made multiple attempts to connect with them via a third-party call center which is out of the US). When speaking to my 3rd Tele-Agent, she informed me they receive multiple complaints about the lack of disclosure and response time. Do not buy from them, they are crooks and a ripoff.

FuturHealth advertises that you can get Semaglutide for $99 per month, but once you click on continue, you find that they’ve charged you $297 for consultation only (no meds), and they tried to charge another $129 for the meds on top of the $297. I called them and tried to cancel, and they said they would refund my account. However, they never did. Now, when I try to call or email, there is no answer of response. I’ve contacted Better Business Bureau, and I’ve asked my Bank to try to get my money back. I hope this alerts any prospective ‘victim’ of this company that these people are thieves. BEWARE OF THIS COMPANY!

The information the company provided prior to changing my card misrepresented what I was paying for and when I called the company five minutes later was told talk to the prescriber and if I still wasn’t satisfied that I could get a full refund. After I spoke with the prescriber and wasn’t satisfied I was told I couldn’t get a full refund because I spoke with the prescriber. This company is a scam trying to take advantage of people.

I have had a most unpleasant experience with this company and it has only been 24 hours! I joined via the on-line process and had an appt with a PA today. I paid $297 for the consult, but first had issues with the teleconference as the provider showed up 15 minutes late. She then said we could not proceed because none of my health information was in the "form". What form? Turns out 1) I need to pay the $399 for the prescription PRIOR to this consult, and 2) no one could tell me via chat what "form" this is. So I got the phone number and called FuturHealth to try and get an explanation of their process and how this all worked. The agent was very nice, but obviously reading from a script. I never did get my "form" question answered and all he kept repeating was I need to authorize another payment for $399.

I enrolled in their services and was able to give them all of my information online from DOB, SSN, Health information, medications, past surgical hx, current medical problems, address, phone number, credit card information and then have a telehealth visit verifying all of this information. I then included lab work per their request via email. A month later, to renew the auto-enrollment they suddenly state ALL of my payment methods are declined but will not verify them via chat, email, or on the phone for security purposes. This is after they took my life information the previous month without a problem. When I offered to just verify the correct CVC number, I was hung up on.

This company is a total mess. Their communication is a disaster and is constantly out of date/synch and the app is total garbage. It takes days to get responses on any questions or support and there have been two instances in less than 6 months where they have failed to communicate a check in was needed to refill (but still confirmed medication for the coming month was coming - and of course charged for it) only to then need to "restart" the program to step up doing again to an effective level (spoiler, never got there).

Buyer beware. I signed up for this service, met with the online Nurse Practitioner and later had the necessary blood work done. Initially I was charged $594 for the consultation and membership + another $229 for the medication. I received the first months of medication and at the end of the month was reminded to request a refill which I did. I was again charged $229, however the medication was never received. It's been more than 2 weeks since the charge processed. I tried to contact their customer service which is essentially a chatbot and did not offer a refund or other recourse.