FuturHealth Reviews

Well this just happened. DO NOT USE THIS COMPANY. After numerous calls to what seemed like India, working through the customer chat line I have canceled my account. Everyone I spoke with gave me a different answer. I signed up for Tirzepatide injections only to find out after they took $400 that they only offer Oral meds. I was definitely scammed. Do yourself a huge favor and do not use this company for anything.

I paid $597 for a weightloss plan and met with a telemed "healthcare" professional. Right afterwards, I was informed that I needed to pay an additional $399 per month. This was never disclosed nor was it advertised. This is deceptive advertising. I immediately requested a refund. Customer support claims to have refunded (partially) but to a different credit card number than what I used to pay the $597. They claim that they've refunded and that's all they will do on their part. All they say is call your credit card company. I did and they don't see any refund coming through. So I am out $597.

Today I saw an ad on Instagram for Futurhealth weight loss. I went through a whole online evaluation. They came back and said I qualified for an injectable weight loss med & the cost would be $129 per month along with the consultation. I went through with the purchase. The receipt popped up & said the charged me $349 a month for the meds plus $129 a month for the consult. Fortunately my cc company blocked the charge. And was able to give me a phone # for Futurhealth. I called the company & cancelled everything. I would never have signed up to spend $500 a month. I can get that direct through the prescription company. False Advertising. If anyone needs the # it's: 1-831-900-4723.

made multiple attempts to connect with them via a third-party call center which is out of the US). When speaking to my 3rd Tele-Agent, she informed me they receive multiple complaints about the lack of disclosure and response time. Do not buy from them, they are crooks and a ripoff.

FuturHealth advertises that you can get Semaglutide for $99 per month, but once you click on continue, you find that they’ve charged you $297 for consultation only (no meds), and they tried to charge another $129 for the meds on top of the $297. I called them and tried to cancel, and they said they would refund my account. However, they never did. Now, when I try to call or email, there is no answer of response. I’ve contacted Better Business Bureau, and I’ve asked my Bank to try to get my money back. I hope this alerts any prospective ‘victim’ of this company that these people are thieves. BEWARE OF THIS COMPANY!

The information the company provided prior to changing my card misrepresented what I was paying for and when I called the company five minutes later was told talk to the prescriber and if I still wasn’t satisfied that I could get a full refund. After I spoke with the prescriber and wasn’t satisfied I was told I couldn’t get a full refund because I spoke with the prescriber. This company is a scam trying to take advantage of people.

I have had a most unpleasant experience with this company and it has only been 24 hours! I joined via the on-line process and had an appt with a PA today. I paid $297 for the consult, but first had issues with the teleconference as the provider showed up 15 minutes late. She then said we could not proceed because none of my health information was in the "form". What form? Turns out 1) I need to pay the $399 for the prescription PRIOR to this consult, and 2) no one could tell me via chat what "form" this is. So I got the phone number and called FuturHealth to try and get an explanation of their process and how this all worked. The agent was very nice, but obviously reading from a script. I never did get my "form" question answered and all he kept repeating was I need to authorize another payment for $399.

I enrolled in their services and was able to give them all of my information online from DOB, SSN, Health information, medications, past surgical hx, current medical problems, address, phone number, credit card information and then have a telehealth visit verifying all of this information. I then included lab work per their request via email. A month later, to renew the auto-enrollment they suddenly state ALL of my payment methods are declined but will not verify them via chat, email, or on the phone for security purposes. This is after they took my life information the previous month without a problem. When I offered to just verify the correct CVC number, I was hung up on.

This company is a total mess. Their communication is a disaster and is constantly out of date/synch and the app is total garbage. It takes days to get responses on any questions or support and there have been two instances in less than 6 months where they have failed to communicate a check in was needed to refill (but still confirmed medication for the coming month was coming - and of course charged for it) only to then need to "restart" the program to step up doing again to an effective level (spoiler, never got there).

Buyer beware. I signed up for this service, met with the online Nurse Practitioner and later had the necessary blood work done. Initially I was charged $594 for the consultation and membership + another $229 for the medication. I received the first months of medication and at the end of the month was reminded to request a refill which I did. I was again charged $229, however the medication was never received. It's been more than 2 weeks since the charge processed. I tried to contact their customer service which is essentially a chatbot and did not offer a refund or other recourse.