FuturHealth Reviews

I had some success on this program but a lot of frustration with not being able to speak to a customer service rep, spending way too much time with the reps who just answer the calls but have to forward you to speak to support. I think that is just unfortunately the way of the world, taking our money and wasting our time. My real concern with Futurhealth is that they use pharmacies that dispense our medicine that we ingest. How much research goes into the pharmacies that they use? Is it simply a matter of who provides the best price?

Be very cautious using FuturHealth. THEY ARE A SCAM. They charge you for the product then they charge you 62.99 to use their ridiculous app. Then, when somebody calls you back, they act like you're being a burden to them. They don't have the courtesy to pick up the phone and call you back to fix a problem that you need to have resolved, but they expect you to pick up the phone and call them when you don't wanna use their product anymore. And if you don't pick up the phone and call them, they continue to charge you 62.99 every month. Whether you're using their product or not. THEY ARE A SCAM. THEY ARE LAZY. DO NOT TRUST THEM. There is absolutely no way there's this. Many five star reviews after you read the actual BBB website on futurhealth. Not the fake BBB website. The actual Better Business Bureau website. These are fake five star reviews.

I never completed the order and never had a Tele MD review. I am on a lot of meds and do not wish to follow through with this. I have tried to contact them but just found info now. I am canceling something I have never received!

This company is a spasm. I went on website to research the option. I answered some questions. After the MD approved the order I received text to stating there were a few more sections I needed to answer to more forward. I did not answer because I did not want to more forward with the purchase. I was charged without me authorizing and I did not RECEIVE ANY PRODUCTS FROM THE COMPANY. I HAVE BEEN CHARGED TWICE AND HAVE NOT RECEIVED ANYTHING. THIS COMPANY HIDES ITS PHONE SO IT IS DIFFICULT TO CONTACT THEM. STAY AWAY. FRAUDULENT BUSINESS.

This company is a scam! Couldn't even get a password reset after numerous times! Very difficult to reach customer service. And they lied about the pricing! They don't tell you that upfront!! The emails they send get no results and no answers!!

Terrible decision. I end up in the hospital. Doctor told me I had to stop medication. I cancelled in November. In February they billed my credit card again. I cancelled again and they promised a refund which I never received. Stay away from this company.

I have consistently asked for a refund. Futurhealth charged my card, then constantly sent me texts with different links to reserve a Teledoc. Each time the link just spun and didn’t work. I believe the company is a scam since they do not respond to emails, use broken links and charge your card without any merch. Beware of FuturHealth.

They are garbage. They charge you upfront and with nothing in return. I called and send many email and I have not hear back from anybody. Total scam, do not use. Trust

Futurhealth promises an upfront fee that includes care and medication but the fee does not include medication. Furthermore, they billed me $497 for medication but never sent the medication. I reported the missing medication by chat. They told me to call. On the phone they told me to email. By email they told me to chat. After going around that circle many times, I asked them to call the medication into a local pharmacy. They won't do that. They never sent the medication despite promising to do so many time.

The worst of the worst song on Facebook to 49 initial startup fee with telehealth from their doctor. Paid the $49 on the first. I'm supposed to get a call from a Telehealth. No call. No nothing. Seven days went by nothing. January 8th I decided call them. FuturHealth talk to you, young man. He'll form me next on cancel my subscription.

Joined and paid monthly fee, spoke to NP, received 1st month of medication. There has been no contact with them. They had me download app which has nothing on it except diet plans. There is no portal, no messaging center. Now, as the 4 weeks are approaching, I get onto their service chat line for the 2nd time since I joined due to no information, and there is still no resolution. They cannot find my account by my email address yet they sent me emails for my video visit. Now today, I am being charged $153.98 and I don't know exactly WHAT it is for. If I were to get another month of medication, there is no communicating with them, so doesn't make a bit of sense. I can't contact them to CANCEL either. I will dispute the charge and file fraud.

This is a horrible company. I am so sorry I didn't check reviews before joining. There are hidden fees that are not made available when signing up, and overtime my fees increased with no explanation. Calling their customer service did not help, I was informed they couldn't do anything and when I asked to speak to a manager or supervisor I was told there was none available but that I would be called by a supervisor within one business day but that would never happen. To add insult to injury I was charged an additional $699 three days after canceling my membership. I had to close my credit card.

This is a scam company. They told us one thing and then charged a different amount. There are a lot of companies out there that offer this product. I would say use any of them, not this company. I'm out $411.00 when I was told 100. Once they get your credit card number beware.

I used the service for approximately 4 months and dealt many negative experiences, regarding billing (sudden increase in price & hidden fees, and misleading offers), late medication delivery, numerous difficulties reaching customer service etc. The last straw was the customer portal going down this year, and customer service became unreachable.

FuturHealth is a terrible company. They shipped two damaged shipments and would not replace nor refund. Their customer service is incompetent and they are unresponsive. I highly recommend avoiding this service.

When I signed up for treatment, they charge before you actually see what you're getting. I stopped payment immediately after signing up. This has been ongoing since November 4,2025. I disputed the charge via Apple Pay and this company has yet to refund my $1035.54. They say it has been escalated to the highest department. What a crock! DO NOT USE THIS COMPANY! Deceptive practices and need to be put out of business. Also, no corporate number available anywhere. If anyone knows the corporate number please post it! I am so over this!!!

This company is a scam. I use their services for one month and canceled after realizing they had hidden membership fee in addition to the cost of the prescription. I followed all their instructions on cancelling. I logged into the website and canceled, I called the 800 number, I sent them multiple emails and they continued to charge my card 129.00 a month after that. Every time I call them, they give me the runaround, saying I have to have the correct email address for them to be able to cancel my membership. However that is the email address tied to my account and the same email address they sent their email communications to. Every time I call or send an email I go through the same circle. I’ve asked to speak to a manager, and have been told there’s not a manager to speak to. Thankfully my bank has helped me get the money back from them but they continue to find ways to charge my account.

I had to cancel my Discover card because even after I cancelled my service with them and put a block on my credit card, they were able to still draw money from it under a different name. I paid the 600 for 5 months in advance and they charged me 400 bi-weekly on top of that purchase without my permission. This is the biggest scam I've ever encountered and IDK how they continue to get good reviews on certain pages when everyone who has signed up continues to get ripped off over misleading product pricing and not receiving your medicine.

After paying $99/mo for six months upfront JUST for the prescription, I was shocked to see the meds themselves were almost $400/mo. I’m forfeiting my last two months because it’s so expensive. I tried to pause my membership. Not allowed.

SCAM, SCAM, SCAM. Do NOT sign up anything with this company. I was billed $105 per month for a product that I was not signed up for or ever received. I have made numerous calls to them about the situation. I am only told each time that my refund is being expedited. I had to change my bank card to stop the process. I call weekly and the call center just tells me the decision comes from farther up the chain. I have sent them all proof from my bank charges and they are still holding back my money. They are a fraud and should be shut down. Do NOT, Do NOT do business with this scam company.

They lie. I was set up to spend x amount of money and they kept charging me more. Was suppose to be $200 a month. Instead was almost $900 for the months! Don’t trust this company. You’ll pay a lot more than you think you’re signing up for. I cancelled and will NEVER use them again!!! When I tried to resolve this, they were no help. I guess some people don’t even get their meds?!? WTF. Horrible company…. Beware!

Unfortunately, there is no option to select a ZERO star! Buyer Beware! Do NOT give your hard-earned money to this cesspool of a company. I should have taken the time to look at all the NEGATIVE reviews before moving forward. No medication has been sent, no refund has been issued, and it's been over 2 months, and they keep stringing me along!! What a scam!!

If I could give 0 stars I would! Do not ever use this company!!! I have paid for 2 rounds of meds and have lost 0 lbs. When I took the questionnaire to see if I would be approved to lose 15 lbs by 09/30/2025. Welp guess what, I have lost nothing. I lost weight on this before when I went to a real doctor's office. I lost my insurance so I had to find another way to lose the last 15 I needed to lose. I lost 30 lbs thru my former primary care doctor. This was the biggest waste of my time and money! I honestly feel I need to be refunded!! Then to top it off they tried to charge me today! I was told you are not charged until you fill out the form and send it in for the refill. I received the email for the form to fill out. I didn't fill it out as they guy I spoke to told me to wait till the first of the month and then they would charge me. Bank notifies me of fraudulent charges so I declined it. Now I have to get a new debit card!!!! The nightmare with them continues!!!

This company will charge you after you stop receiving services. Meaning stop receiving medication stop receiving online consultations. They will charge you monthly stating you have a subscription. Mind you you receive no services.

Charged me $137.17 a month for at least nine months for nothing. No meds, no plans, no contact. USPS showed a delivery arrived. No delivery. Don't join them. Their five star rating is most likely false.

Took $600 from me. Never acknowledged I paid for a membership and TERRIBLE customer support. Continued to lose my connection and could never read proof that I paid. This is a HUGE scam. It's such a shame to feel robbed when you already feel helpless about your weight.

The product has no active ingredients! I have taken Wegovy and this product does nothing. I don't mind spending money if it helps but is useless. Pricing was also very different for my daughter and mine

I am very sorry that I did not see these reviews before I signed up with this company. As others have said, the initial pitch is a "deal" price of $569 for 6 months of the program which includes monthly doctor check-in's, customized meal plan and fitness program through their app AND monthly medication (injectable). This is absolutely NOT TRUE! After receiving the first injection, I was told that my 2nd injection was being processed and they tried to process a charge to my credit card for $229 for the 2nd injection which should have been included free of charge as others have said (and as their website says is included in their comprehensive fee). Stay away from this company!! Customer service is AWFUL and I doubt that I will ever see any additional injections or a prorated refund of the initial payment from 5 weeks ago. Lesson learned the hard way!!

Paid 600. Upfront 4 months ago. Went thru whole process even labs, I have never got my meds. Call for a cancellation and refund. Still haven’t received. Then today they charge my credit card 299. Dollars more and now I can’t get a hold of them. Complete scam. I had to cancel credit card so I won’t be charged again.

Wish I could give this company a better rating because after 1 month I have had a pretty decent weight loss,5 to 10 pounds. Unfortunately, the site I went to made it appear that the total cost for 6 months was going to be only $597. Isn't true. That is apparently just a membership fee and maybe the first month's medication. I received a charge to my credit card of $397 which is the actual price of the meds for a month, I believe. They also started sending me food shipments in the mail and charging me $12 each, supposedly a 30% discount. I didn't even ask for them. I just looked at several of their options, then the next thing I knew, I was receiving a shipment, and they had already charged me for the next shipment. VERY deceptive company! Period. Can't recommend them. I just hope they don't treat me like a lot of the other people on this site.

Horrible!!!! Website doesn't explain fully that their bundled plan is not inclusive for medication. Customer service is nonexistent. Still trying to cancel and get refund. Reporting fraud to my bank and state's attorney. Do not, do not use this company. All the reviews are right on the mark.

Well, like all the others, I was led to believe I would get five months of medications at $119 a month. I believe it was $597 total for the program which I paid upfront then they did the switcheroo and told me it was only for one month and that the other four months we’re gonna be $399 Each so bottom line is I did a stupid thing by not doing due diligence. This is a total scam company.

Do not used this service. I have had nothing but problems since I started over 6 month ago. You are required to meet with their telemed providers who say they will update your records only to find out that never happens. They pre-charge you on the 5th of the month even though you don’t receive your prescription until the end of the month. I started with oral (pills) and was informed that I would be switched to injections, although I continued to receive pills. After multiple calls to their online agents, I was informed that the provider did not update my records to switch me to injections, this was after multiple telemed calls with their providers. I would get an email at the beginning of the month to schedule for the next refill only to get a follow up stating that it was not time for the refill.

Be careful! They sell you one program for $411.76 that includes medication for 3 months and then they charge you monthly $397.00 for medication. When you call to cancel, it must go through an escalation department and you are supposed to get an answer within 24-48 hours. And of course 4 days later, you still don't hear from them. And next thing you know, they are delivering medication. Stay away from FUTURHEALTH.

This company is a complete scam! I spent $600 for GLP 1 medications on August 14th and when I called a couple of days later I was told that their system did not have any record of my purchase. I emailed them copies of my receipt that I received from them and of the payment being processed through my bank… 12 days later and 4 customer service reps later…nothing! I am hugely disappointed and dissatisfied with this company! DO NOT TRUST this company!

Did not deliver the 2nd dose. I paid for my membership and subscription on June 10th and did not have an appointment until 1 month later. Now they can't find my membership and tell me I have to go for labs to receive my 2nd dose. Buyer beware!

I am completely dissatisfied and disappointed. The Futurhealth website is not clear and upfront with it's pricing. They lead you to believe that it is 119.00 a month but fail to tell you that the medication is an additional cost per month at close to 400.00. Trying to unsubscribe and cancel the membership is tough not to mention getting a refund. Remember ---"We’re so confident you’ll succeed we promise results or your money back.**" is within the first 30 days if you are not satisfied. I met that criteria and still waiting for money back. But this is also on the website," If you don't lose weight by the end of your program with full adherence, we will give you your membership fees (excluding medical related costs tied to clinicians and pharmacy fees) back. It’s that simple. To qualify you must complete your in-app check-ins each week of the program."

So I went with them for weight loss due to cost. They said pay 635 upfront includes medical evaluation and medication. After 1 month the said now it's 500 per month for the medication. They give no refunds. Customer service don't speak English. Stay away from this scam company.

Fraudulent. Deliberately deceptive advertising and purchasing practices. If you do decide to try them, be sure to take a screen shot of the "subscription" webpage. It will say "medication included" with that display, but it isn't. You won't receive a any kind of documentation as to what you've actually purchased. Then they'll charge you again for the next month's medication. So, $690-+ to begin with the first month. Note the countdown timer that creates urgency for this great deal. And then they'll start to charge you $397-+ monthly in a very underhanded way. Please spare yourself that experience.

Garbage bait and switch company cannot say enough bad things about them. They promise 3 months of medicine for a great price, then say that you owe them 1000$+. Garbage company with non-existent customer service.