Force Factor Reviews

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About Force Factor

Force Factor has one goal in mind and that is to make individuals more powerful, stronger and faster. Two Harvard University rowers in 2009 founded Force Factor. Even though the company is still young, Force Factor won GNC’s prestigious 'Rising Star' award within a year. Their products provide formulated supplements for the body to achieve lean muscle, burn fat and preform with explosive energy. The company began to grow quickly and the owners believe it is a testament to the quality of this product. Join the nationwide community today of men and women who have seen the impact of Force Factor!

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Force Factor Reviews

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    Page 2 Reviews 40 - 70
    Staff

    Reviewed Nov. 21, 2019

    Force Factor- Alpha King. I was not satisfied with my trial and then was billed without any pre-warning. I have a $75 charge on my account, when I called to ask for a refund and to hold the charge the agent told me it already shipped, but could not provide the tracking number. In my opinion it likely did not already ship. He just did not want to process the refund. The supplement made me feel sick, so I am not interested in continuing however I would just like to cancel and receive my refund, and since they just ordered it yesterday I am sure the product hasn't shipped out yet.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Jay,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase

    Reviewed Nov. 20, 2019

    I saw Force Factor supplements on the TV ad, and then I decided to try them. I was looking for a test booster as well as a pre-workout, and then also kind of blood flow. I liked them after I tried them. I like the quality and the effect on the health.

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    Customer Service

    Reviewed Nov. 18, 2019

    I ordered a sample of a product. It was not made clear that after I received the sample it would sign me up for a subsciption. They are claiming that it was made clear, but it was not. This was supposed to be a sample and nothing more. They sent a full product a month later and gave me no warning. No email. No call. Nothing. I was given no opportunity to cancel. There isn't even an option on their site for an account, so that I could check to see if they have me listed for subsciptions. The first time I learned of my sub was when I received the product. They have now informed me that I can send the product back but have to pay for shipping and they won't refund the initial shipping costs. So now I'm stuck with a $75 product I didn't want or order and my only option is to eat $10. They aren't honest.

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    Force Factor
    Response from Force Factor

    Hi Jon,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase

    Reviewed Nov. 10, 2019

    Couldn't send it back. Only got a machine when calling about the product. Felt like I was going to have a heart attack after taking this **. Wouldn't advise anyone to purchase this. Should get a full refund but can never talk to anyone. This shouldn't be allowed on the market.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Tom,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer ServiceSales & Marketing

    Reviewed Nov. 9, 2019

    I recently ordered the free trial of Test X180 Ignite. I take other products, which I might add are way better, but I thought I would give this product a chance. I paid the shipping fee and tried my weeks worth and was not impressed. I didn't plan on purchasing this product again. Well I came home and checked my mailbox and there was a package from Force Factor. I open it and there is a new bottle of test x180 ignite and also a receipt of 74.98. And a letter saying that I had became a monthly member. First off I paid for a free sample and nowhere on the email that I received said anything about a sign up.

    I have contacted my bank and am putting a stop to that payment and will be sending this product back. I strongly recommend that you do not try the free sample and be very aware of this company. They are a scam. I hope this message helps out as many individuals as possible. Also look at the BBB. They have many complaints!!! BE Aware AND WATCH YOUR BANK ACCt!!!

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Joey,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    I signed up for a trial of Force Factor Alpha King, with an open mind (if it does what it purports to do, even mildly, I'd be open to a recurring subscription). Unfortunately, this product does nothing, at all, for me. I took it as directed, daily, morning, even prior to breakfast/any food/drink, for maximum effect/absorption. Still nothing.

    That's not the worst part, however. I just cancelled the subscription via phone - 1-800-938-4314 - and, despite my being very apologetic, complimentary, and kind - the associate (guy who would NOT provide his name), was rude, interruptive, condescending, arrogant, and just plain-out hostile in regards to me meekly asking to be taken off the subscription. He attempted to get me to 'stay on,' as my $70.00 ridic-priced subscription would not go into effect for 6 more days, and since I had only had it for a week, I wouldn't see results yet (running out the clock).

    My first words were 'I appreciate the offer,' and then said I was not comfortable having the onus of responsibility on me to remember to call/cancel next week, and I would be glad to pay full price and re-up later, if I see results near the back end of the 14-capsule sample pack. This was not sufficient for Mr. **. He said 'I told you, you don't understand, you won't see results till the end, you gotta give it time, it's stupid to cancel now.' 'I appreciate your time, and I am fully-aware of a gap in results, but there also should be an initial 'boost' to introducing new substances into your system, daily, for a week +, on an empty stomach.

    If anything, this is a reverse 'plateau effect,' and, as I alluded, I will happily pay retail later if I see any results, but please cancel me now.' He threw a fit, told me I'm stupid, I don't understand how this works (I am fully aware and educated about this, thank you), cut me off, and begrudgingly cancelled me after a one-sided near shouting match. I said nothing but kind words, sir, please, thank you, open-minded, will re-up if I see anything, but he was bombastic, critical, chastising, and vehemently vindictive...

    Awful customer service. Be aware. If you sign up for a $4.99 14-capsule bottle, be advised you will be torn to shreds if you try to cancel in the interim period. Have thick skin and stand your ground as they run you through the ringer. How is this a business model that expects longevity or repeat business? My gf would've cried had she been on the other end of this guy's line. Never again.

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    Force Factor
    Response from Force Factor

    Hi Jeremie,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer ServiceSales & MarketingPrice

    Reviewed Sept. 4, 2019

    I tried their free sample of ProbioSlim that they promised is free, only pay shipping and handling. Well the product sucks, completely messes up your stomach and gives you diarrhea. Then they randomly charge the cards they have on file for you and their customer service dept is rude, does not give you a refund claims. They work with banks so you can't win a dispute. This company is a bunch of scam artist. Protect your information.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Nicole,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer Service

    Reviewed Aug. 21, 2019

    I tried this product, it does ok, but I only subscribed to the free sample. But they charged my card for almost $75 without my authorization, needless to say, I TRIED calling them, but I got the stupid automated conversation to get me help, but within a minute of holding, it hung up on me. I then resulted in contacting my bank & getting my refund that way by submitting fraud. Within an hour of doing so, my bank refunded my money.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Jennifer,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Reviewed Aug. 18, 2019

    I started taking ProbioSlim 2 years ago and very easily lost 60 lbs with eating fairly healthy. The ProbioSlim was under the SmartBiotics name and then it changed to Force Factor. I have continued to take them but I have put some weight back on since it’s been under Force Factor name so this is definitely not the same thing I was taking. I kept the weight off for 2 years under SmartBiotics and started gaining weight under Force Factor so I want all to know this IS NOT THE SAME THING. BRING SmartBiotics BACK.

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    Force Factor
    Response from Force Factor

    Hi Tonya,

    The ingredients are the same - just the packaging is different.

    Please let us know if we can be of further assistance.

    Sincerely,

    Miranda

    Force Factor Manager

    Customer ServiceStaff

    Reviewed July 28, 2019

    Received sample and 5 days in did not like result of supplement. Called and cancelled recurring shipment on 6th day. Two weeks later my card was billed and when I called to explain, the customer service rep was beyond rude. He raised his voice and accused me of not cancelling and said he would not credit this and I just had to deal with it. This recurring billing is a scam and so is the product! Stay away!!

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Laura,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer Service

    Reviewed July 6, 2019

    This product is nothing but roots and twigs ground into powder and put in a gelcap. Does absolutely nothing it claims and to boot, there was no invoice included with my "free" trial. Then no email to notify me my card would be charged as every other reputable business does. What a waste of time and hard earned money for nothing then billed because they did not provide an invoice so I could cancel. Never EVER do business with this company.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Jay,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase
    Customer Service

    Reviewed July 5, 2019

    I have been using Force Factor products for several years. Some of the product I have enjoyed, some I have not felt any improvements. My first complaint is that every time I find something I really enjoy they discontinue it. Next is that there are too many proprietary blends. My single biggest complaint is that I am unable to manage my orders online. I have to call and speak to someone every time. Sometimes you want to skip because you are lifting heavy and don't need lean fire, or add because you cutting. Force Factor makes this painful. They do a few things that no one else does, but overall they are a mediocre supplement company.

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    Verified purchase
    Customer Service

    Reviewed June 11, 2019

    I originally signed up for a few trial bottle of their bottle and I did not see in not a single section after 18 days my card will be charged for the full amount of $75 and I just received the package yesterday through mail and I called customer service. They canceled my subscription. But I did not ever received a call nor email notification as a reminder to cancel or continue with subscription to advise if I don't cancel soon that my card that was provided will be charged. Fraud....and now that I canceled I get a cancellation email...

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Nicole,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase

    Reviewed June 11, 2019

    I have been taking supplements for 40 years. With Force Factor, I can postpone an automatic shipment and turn it back on any time I want. Also, if you get a shipment that you didn’t realize you were gonna get, you can ship it back or they’ll offer you a discount on it and then you keep it. You can modify the automatic shipment that makes it available to you so you can really try out what works and then stick with it. But if I didn't get a discount, I wouldn't get it.

    I once had an extra order that I meant to cancel and I got a good discount on it, so I kept it. That was the Ramp Up Energy and I had a whole month so I started using it. At first, I've resisted it, but it's really good. It increased my activity, mental alertness, stamina, and my endurance without making me shaky. It’s highly recommended. Most pre-workout drinks can make you nervous, jittery and irritable. The Ramp Up Energy doesn’t do that, which is amazing, and it helps me really cut. I also like the BRX, but they discontinued it. I’m also taking nitrous oxide and it really works well. I'm getting great results with Force Factor.

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    Verified purchase
    Customer Service

    Reviewed June 10, 2019

    I've been with them for 6 months and customer service is quick to get you the help you need like address or subscription changes. I've received various free samples of things to try along with my normal subscription plus other things like t-shirts and goodies. I'll be sticking with them a long time.

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    Verified purchase

    Reviewed June 9, 2019

    Please stop delivering this product to me and stop billing please. Once I made the initial purchase these continually were billed to my credit card. I no longer wish to continue this product. Please STOP, PLEASE STOP, PLEASE STOP. Thank you. John

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi John,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Customer ServicePunctuality & SpeedStaffReliability

    Reviewed May 17, 2019

    I ordered the 2-week trial hoping to circumvent trips to GNC & try a new probiotic. The initial order is a "free trial" for two weeks; followed by a monthly billing of $84.99. The company's shipment was over a week late to arrive. This leave little time to integrate this into my routine and guard efficacy. Secondly, when my credit card is on file, it's highly disconcerting to risk this amount of money when a company's first impression is unreliable. The customer service agent did not understand this and offered to extend the deadline into a date where I will be traveling for my job in the South. Instead of being respectful, he questioned my motivation for canceling then essentially asked me to analyze his conduct. He comes across as an amateur CS agent. Combine my disillusionment, his resistance, my concern of automatic money withdrawal, and his attitude, and you have an irate woman whom no longer even wants this product in her life.

    I respectfully worked in and enjoyed customer service for seven years. I know what I want. This product is not it already. I raised my voice on the phone to a point where I didn't recognize myself. Do they sell products for stress relief in dealing with the company? #1 seller, guaranteed. I will not be a customer and our local gym members will be hearing about my experience in our community forum. This is ** marketing and follow-through and absolutely unprofessional. You have choices. Utilize them.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Alycee,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase
    Price

    Reviewed April 19, 2019

    The VIP prices are still a bit higher than at GNC and Walmart. It seems weird to be a member and pay more than someone that goes to Walmart for the same product if I’ve been a valid customer for years and have tried many of your products.

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    Verified purchase

    Reviewed April 19, 2019

    I have taken Alpha King for the last year and have noticed a dramatic increase in energy and being focused. I am over 50 and without it I find myself always being tired and falling asleep. Taking it daily in the morning has turned my life around and I feel 15-20 years younger. I love the stuff!!!

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    Verified purchase
    Punctuality & Speed

    Reviewed April 19, 2019

    I love Force Factor.... It gives me the drive early in the morning when I do my workouts and keeps me going all day!! It's hard for me to get up at 4 am but when I take my vitamins by the time I get to the gym they start kicking in and gives me the extra adrenaline I need for a great workout.

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    Verified purchase
    Customer ServicePrice

    Reviewed April 19, 2019

    I saw Force Factor through an ad and they had that try-it-all free thing that I got into. They worked okay, so I kept them and I've been using them for a while now. I've done the Volcano and the Leanfire. They help me with focus and energy for the gym. I could also tell that they help with some leaning out and stuff. I purchased them online and the cost was a little high, but everything’s looking good through the program. The customer service has been helpful as well, so it seems like Force Factor is a pretty good company.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2019

    Must stop using your products because of medical issue. Your company was very helpful every time. In a while I will start again. Just not wise for me at this time. Any time I had a question it was taken care of. I will start again in a few months.

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    Price

    Reviewed April 16, 2019

    I ordered this product thinking it was a free one-time offer. I read the print and didn't see anywhere saying I would be billed every month for $81 but apparently there is the fine print I missed. When I called to cancel and get a refund I was told I had two options. 1. Receive the product and keep it and receive a Refund of $45. 2. Return the product and pay for shipping and state tax for a refund of $69. Don't waste your time on this product. IT DOESN'T WORK. I saw no difference. I will be sending it back. Not worth $69.

    Thanks for your vote!
    Force Factor
    Response from Force Factor

    Hi Dustyn,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase

    Reviewed April 13, 2019

    I was doing some research regarding nitric oxide benefits. The strength and the development in the Force Factor were intriguing to me because I’m an endurance athlete. I am sent the Volcano Extreme every month and it does a very good job for me. I'd tell friends to try Force Factor.

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    Verified purchase
    Customer ServicePrice

    Reviewed March 6, 2019

    I ordered sample in Dec 2018. I put my credit card. However, I never tried it. I thought if I don’t order, they won’t send me or charge me. In Jan 2019, I got one bottle. I opened the package but there is no letter inside. I just ignored it. I don’t open the bottle. In Feb, I got another one. I am suspicious. I found one small paper covered with plastic outside the enveloped. This one can easily missed. This is fraud.

    I opened it. I saw the bill of 76$ for very small bottle and charged my credit card. I called customer service. They don’t want to take it back. This guy finally gave me 41$ refund for both Jan and Feb. I got cancellation email. I lost money. After reading comments, Force Factor keeps charging the account. I’ll keep an eye. If they charge me, I’ll definitely report to my credit card company about this fraud company. I don’t authorize transaction. They are sneaky. There is no paper communication. Email can be missed easily.

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    Force Factor
    Response from Force Factor

    Hi Thaung,

    We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

    Verified purchase

    Reviewed March 2, 2019

    I was looking for an extra boost and I felt like I needed it. I was watching a Force Factor commercial on TV and decided to use them. The selections they offered were good and the products were exactly what I was looking for. So far, it’s working the way I want it to. I don’t get tired as easily which was the boost I was looking for since I need my energy sustained over more than a 12 to 14-hour period.

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    Verified purchase

    Reviewed Feb. 26, 2019

    Force Factor has higher quality and it's organic. If it's not made with a lot of additives, then it's for better health. It's also quite easy to find Force Factor products. But shipping is terrible and when I need the product right away, it comes so slow. The shipping is just regular mail and sometimes it can take up to seven days to receive it. That's my biggest problem with them. But I'm getting positive results from using their products and it feels pretty good.

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    Verified purchase
    Staff

    Reviewed Feb. 22, 2019

    I wanted to feel better so I started using Force Factor. I’ve asked that it be suspended temporarily because I'm in and out of the hospital. My doctor won’t let me take them at the hospital, but when I’m home and I take them, they make me feel great. I suggest it for all males. I have five sons, and I have requested all five of them to take Force Factor.

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    Verified purchase

    Reviewed Feb. 17, 2019

    All I needed was to lose 5 to 10 pounds. I bought the supplements of Force Factor online through Amazon and the website navigation was easy when I was shopping. Force Factor's product worked so I got another one. It made me a little jittery though. Other than that, my experience with the company was good stuff and everything seemed fine.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Feb. 13, 2019

    Force Factor charged my card without my permission. In looking at getting a "free" sample, I entered my credit card information BEFORE they showed me how much the "free" sample cost. When I saw the charge, I discontinued the transaction. I then received several calls & messages from their customer service about completing the transaction. I told them NO over and over. However, they sent it anyway. Someone at Force Factor pushed through an unapproved transaction and this is wrong!

    So, when I had a $74.98 charge on my card that I NEVER APPROVED, I was surprised and disputed with my credit card company. Now, I did, after filing the dispute, get a package in the mail, that I never agreed to. I didn't open the package and immediately sent it back to the company and, per my UPSP tracking, they receive it on 1/17/2019. Regardless, Force Factor fought my dispute and on 2/6/2019, well after they received the product back, the charge was put back on my card!

    I called their customer service to explain that they received the product back, that I never agreed to take to begin with, and that they also charged me. I simply asked the representative to credit me back since they took their merchandise back but still had my money. She declined to help me. The biggest issue I have is that I never completed the purchase. Someone who called me to try to get me to complete the initial purchase transaction must have taken liberties to shove the transaction through anyway. Whoever pushed it through, even though I NEVER authorized, should be penalized. That is dishonest and taking advantage of consumers.

    Further, their free sample isn’t free and, if they were an honest company not trying to scam people, they wouldn’t make you put your credit card info in before they show you how much free actually costs. Buyer beware as this company is going to do what they can to take advantage of people at an extreme monthly cost which is 4X what their competitors are charging!!!

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    Force Factor
    Response from Force Factor

    Hi Joseph,

    Thanks for reaching out! It appears that you ordered the trial online. We are very sorry to hear about your experience. We would love to make things right!

    Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

    Sincerely,

    Force Factor

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    Force Factor Company Information

    Company Name:
    Force Factor
    Year Founded:
    2009
    Address:
    24 School Street, 4th Floor
    City:
    Boston
    State/Province:
    MA
    Postal Code:
    02108
    Country:
    United States
    Website:
    forcefactor.com