Force Factor

Force Factor

 3.3/5 (458 ratings)
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About Force Factor

Force Factor has one goal in mind and that is to make individuals more powerful, stronger and faster. Two Harvard University rowers in 2009 founded Force Factor. Even though the company is still young, Force Factor won GNC’s prestigious 'Rising Star' award within a year. Their products provide formulated supplements for the body to achieve lean muscle, burn fat and preform with explosive energy. The company began to grow quickly and the owners believe it is a testament to the quality of this product. Join the nationwide community today of men and women who have seen the impact of Force Factor!

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Page 2 Reviews 10 - 40
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Dec. 16, 2019

Force Flex weight loss. I feel like I'm wasting my $ on this product and as soon as I can I want to stop the order from coming. I'm tired of paying for something that doesn't work. When I order the free trial felt like they helped but not anymore. I'm just wasting $.

Force Factor response

Hi Wendy,

We are Force Factor. We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

3 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 15, 2019

I saw Force Factor on an ad while I was on YouTube. I read reviews and feedback, and it seemed like a good product to try out. I tried it out for a few months and so far, I'm happy with them. My experience was very good. I recently held off on the latest shipment since I still have a supply and I'm just waiting to finish that up.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 14, 2019

Works good. For me it was for male enhancement but it also gives me energy. I've been on it for about a year. It worked pretty much right away... Within a week or so anyway. But I do feel like it continues to work better over the long run too. Love it!

2 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Dec. 14, 2019

I cancelled the order, but am still receiving and being charged.. Product does not work. Please cancel immediately. Extremely dissatisfied. Will never order again. I will take my experience with your company to social media. I've been duped. Enough? Cancel immediately.

Force Factor response

Hi Robert,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 14, 2019

I heard about Force Factor when they were first starting out. I'm one of the very first original customers that they have, so I've got like a VIP thing with them where I get a discount for my supplements. And I was drawn to them because the way they were presenting it is they wanted to go with safe and effective supplements that are naturally occurring, like white willow oak and ginseng.

Over the years, when we have shows like Dr. Oz talking about the health benefits for CoQ10 or L-arginine or the green leaf extracts, I keep coming back to the Force Factor supplements and I find that those are already in here. So I'm already covered for things like my cardiovascular, my brain for mood and keeping things running together. So, it's been quite interesting. I continually purchase their VolcaNO, which used to be the original Force Factor. It has the benefits of both the original and the second iteration, but they've refined it even more so that it works even better. And then I also use their Ramp Up and their Test X consistently. I always felt very worn down and I didn't feel normal, and using these at the minimum makes me feel fine. The VolcaNO says serving size is three tablets (three in the morning with breakfast and three with dinner), but I'll go and take maybe one or two in the day.

I had noticed some of those side effects that they talk about for them. Like for the Test X, which is their testosterone booster, I have noticed that I have to keep myself a little bit calmer because I will be a little bit more to doing a snap reaction, which is going with the extra testosterone. Basically, your fuse is a hair shorter. But if you are aware of it, you will say, "Oh, okay. That's where that's coming from." Nevertheless, I haven't had much of an issue with different things.

I've also occasionally shared them with my friends because they wanted to do some workouts. Before they were getting married, they wanted to trim a little bit of fat. They wanted to build up a little muscle. They had a little bit of time before they got married, so I have a surplus since I don't take them as regularly. They had an issue where they were having slight kidney pains, but that was because they did not necessarily increase their water intake. You have to stay hydrated. I've had a couple of different friends say that when they took it, especially like the VolcaNO, and they started to do their workout, it was working so effectively that they thought their arms were possessed because they just kept going and going. "It doesn't hurt. I just keep going." They were confused by that. It's like, "Yeah, that's what it's supposed to do."

I also called Force Factor and asked them to pause my supplements for 90 days, and then I changed my shipping date from every 30 days out to 90 days, which they did readily. They've been working good for me. Now, if I went to the gym and worked with a gym, I'm sure I would have all kinds of muscle. But I'm just using them to feel energized and normal.

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 3, 2019

If I can give this people a negative rating I would but it only goes as low as one star. First off I was not warned about the charge – no email, no call, they claim you have an account but I’ve yet to see where this Magical account is. Anyways I call these Thieves and ask for my money back because I called and canceled it and was still getting charged and the lady was very rude. You can tell it’s a scam because the same person answers every time you call and claim they are the agent, supervisor and manager lol, they told me they can only send me $40 of the money they stole. Lol. These people are low lives and need to be shut down for scamming people. This is someone in their mom's basement stealing money from honest people. DO NOT BE A VICTIM LIKE ME!!!

Force Factor response

Hi Myrron,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

2 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Nov. 25, 2019

I guess it was my fault that I didn't see that the "trial offer" signed me up automatically (you have to call and cancel it) to subscribe to a monthly prescription of the product. They also say that you have an 18 day trial, but it is really 18 days from the time you order it and not 18 days from the time that you receive it. Plus, they charge twice the price for the product than for a "VIP" member. I haven't tried the product itself, because after reading the instructions, I couldn't fulfill the requirements yet (needing to workout on a regular basis) as I am very busy at the time.

You get no warning that they will be sending the product, just a bill on your credit card. I called the morning it showed up on the credit card as soon as they opened, but they said they already shipped it at 5 am in the morning (they only answer the phones after 8 am). So now I am stuck with a product that I don't even know if I want and had to pay $75 for it. Not too good of customer service. It seems like they are more concerned with making $!

Force Factor response

Hi Ronald,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

2 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Nov. 21, 2019

Force Factor- Alpha King. I was not satisfied with my trial and then was billed without any pre-warning. I have a $75 charge on my account, when I called to ask for a refund and to hold the charge the agent told me it already shipped, but could not provide the tracking number. In my opinion it likely did not already ship. He just did not want to process the refund. The supplement made me feel sick, so I am not interested in continuing however I would just like to cancel and receive my refund, and since they just ordered it yesterday I am sure the product hasn't shipped out yet.

Force Factor response

Hi Jay,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2019

I saw Force Factor supplements on the TV ad, and then I decided to try them. I was looking for a test booster as well as a pre-workout, and then also kind of blood flow. I liked them after I tried them. I like the quality and the effect on the health.

2 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Nov. 18, 2019

I ordered a sample of a product. It was not made clear that after I received the sample it would sign me up for a subsciption. They are claiming that it was made clear, but it was not. This was supposed to be a sample and nothing more. They sent a full product a month later and gave me no warning. No email. No call. Nothing. I was given no opportunity to cancel. There isn't even an option on their site for an account, so that I could check to see if they have me listed for subsciptions. The first time I learned of my sub was when I received the product. They have now informed me that I can send the product back but have to pay for shipping and they won't refund the initial shipping costs. So now I'm stuck with a $75 product I didn't want or order and my only option is to eat $10. They aren't honest.

Force Factor response

Hi Jon,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

2 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2019

Couldn't send it back. Only got a machine when calling about the product. Felt like I was going to have a heart attack after taking this **. Wouldn't advise anyone to purchase this. Should get a full refund but can never talk to anyone. This shouldn't be allowed on the market.

Force Factor response

Hi Tom,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 9, 2019

I recently ordered the free trial of Test X180 Ignite. I take other products, which I might add are way better, but I thought I would give this product a chance. I paid the shipping fee and tried my weeks worth and was not impressed. I didn't plan on purchasing this product again. Well I came home and checked my mailbox and there was a package from Force Factor. I open it and there is a new bottle of test x180 ignite and also a receipt of 74.98. And a letter saying that I had became a monthly member. First off I paid for a free sample and nowhere on the email that I received said anything about a sign up.

I have contacted my bank and am putting a stop to that payment and will be sending this product back. I strongly recommend that you do not try the free sample and be very aware of this company. They are a scam. I hope this message helps out as many individuals as possible. Also look at the BBB. They have many complaints!!! BE Aware AND WATCH YOUR BANK ACCt!!!

Force Factor response

Hi Joey,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

4 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Oct. 25, 2019

I signed up for a trial of Force Factor Alpha King, with an open mind (if it does what it purports to do, even mildly, I'd be open to a recurring subscription). Unfortunately, this product does nothing, at all, for me. I took it as directed, daily, morning, even prior to breakfast/any food/drink, for maximum effect/absorption. Still nothing.

That's not the worst part, however. I just cancelled the subscription via phone - 1-800-938-4314 - and, despite my being very apologetic, complimentary, and kind - the associate (guy who would NOT provide his name), was rude, interruptive, condescending, arrogant, and just plain-out hostile in regards to me meekly asking to be taken off the subscription. He attempted to get me to 'stay on,' as my $70.00 ridic-priced subscription would not go into effect for 6 more days, and since I had only had it for a week, I wouldn't see results yet (running out the clock).

My first words were 'I appreciate the offer,' and then said I was not comfortable having the onus of responsibility on me to remember to call/cancel next week, and I would be glad to pay full price and re-up later, if I see results near the back end of the 14-capsule sample pack. This was not sufficient for Mr. **. He said 'I told you, you don't understand, you won't see results till the end, you gotta give it time, it's stupid to cancel now.' 'I appreciate your time, and I am fully-aware of a gap in results, but there also should be an initial 'boost' to introducing new substances into your system, daily, for a week +, on an empty stomach.

If anything, this is a reverse 'plateau effect,' and, as I alluded, I will happily pay retail later if I see any results, but please cancel me now.' He threw a fit, told me I'm stupid, I don't understand how this works (I am fully aware and educated about this, thank you), cut me off, and begrudgingly cancelled me after a one-sided near shouting match. I said nothing but kind words, sir, please, thank you, open-minded, will re-up if I see anything, but he was bombastic, critical, chastising, and vehemently vindictive...

Awful customer service. Be aware. If you sign up for a $4.99 14-capsule bottle, be advised you will be torn to shreds if you try to cancel in the interim period. Have thick skin and stand your ground as they run you through the ringer. How is this a business model that expects longevity or repeat business? My gf would've cried had she been on the other end of this guy's line. Never again.

Force Factor response

Hi Jeremie,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

3 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Sept. 4, 2019

I tried their free sample of ProbioSlim that they promised is free, only pay shipping and handling. Well the product sucks, completely messes up your stomach and gives you diarrhea. Then they randomly charge the cards they have on file for you and their customer service dept is rude, does not give you a refund claims. They work with banks so you can't win a dispute. This company is a bunch of scam artist. Protect your information.

Force Factor response

Hi Nicole,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 21, 2019

I tried this product, it does ok, but I only subscribed to the free sample. But they charged my card for almost $75 without my authorization, needless to say, I TRIED calling them, but I got the stupid automated conversation to get me help, but within a minute of holding, it hung up on me. I then resulted in contacting my bank & getting my refund that way by submitting fraud. Within an hour of doing so, my bank refunded my money.

Force Factor response

Hi Jennifer,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

7 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 18, 2019

I started taking ProbioSlim 2 years ago and very easily lost 60 lbs with eating fairly healthy. The ProbioSlim was under the SmartBiotics name and then it changed to Force Factor. I have continued to take them but I have put some weight back on since it’s been under Force Factor name so this is definitely not the same thing I was taking. I kept the weight off for 2 years under SmartBiotics and started gaining weight under Force Factor so I want all to know this IS NOT THE SAME THING. BRING SmartBiotics BACK.

Force Factor response

Hi Tonya,

The ingredients are the same - just the packaging is different.

Please let us know if we can be of further assistance.

Sincerely,

Miranda

Force Factor Manager

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 28, 2019

Received sample and 5 days in did not like result of supplement. Called and cancelled recurring shipment on 6th day. Two weeks later my card was billed and when I called to explain, the customer service rep was beyond rude. He raised his voice and accused me of not cancelling and said he would not credit this and I just had to deal with it. This recurring billing is a scam and so is the product! Stay away!!

Force Factor response

Hi Laura,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 6, 2019

This product is nothing but roots and twigs ground into powder and put in a gelcap. Does absolutely nothing it claims and to boot, there was no invoice included with my "free" trial. Then no email to notify me my card would be charged as every other reputable business does. What a waste of time and hard earned money for nothing then billed because they did not provide an invoice so I could cancel. Never EVER do business with this company.

Force Factor response

Hi Jay,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

15 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: July 5, 2019

I have been using Force Factor products for several years. Some of the product I have enjoyed, some I have not felt any improvements. My first complaint is that every time I find something I really enjoy they discontinue it. Next is that there are too many proprietary blends. My single biggest complaint is that I am unable to manage my orders online. I have to call and speak to someone every time. Sometimes you want to skip because you are lifting heavy and don't need lean fire, or add because you cutting. Force Factor makes this painful. They do a few things that no one else does, but overall they are a mediocre supplement company.

7 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer Verified Buyer
Original review: June 11, 2019

I originally signed up for a few trial bottle of their bottle and I did not see in not a single section after 18 days my card will be charged for the full amount of $75 and I just received the package yesterday through mail and I called customer service. They canceled my subscription. But I did not ever received a call nor email notification as a reminder to cancel or continue with subscription to advise if I don't cancel soon that my card that was provided will be charged. Fraud....and now that I canceled I get a cancellation email...

Force Factor response

Hi Nicole,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

10 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 11, 2019

I have been taking supplements for 40 years. With Force Factor, I can postpone an automatic shipment and turn it back on any time I want. Also, if you get a shipment that you didn’t realize you were gonna get, you can ship it back or they’ll offer you a discount on it and then you keep it. You can modify the automatic shipment that makes it available to you so you can really try out what works and then stick with it. But if I didn't get a discount, I wouldn't get it.

I once had an extra order that I meant to cancel and I got a good discount on it, so I kept it. That was the Ramp Up Energy and I had a whole month so I started using it. At first, I've resisted it, but it's really good. It increased my activity, mental alertness, stamina, and my endurance without making me shaky. It’s highly recommended. Most pre-workout drinks can make you nervous, jittery and irritable. The Ramp Up Energy doesn’t do that, which is amazing, and it helps me really cut. I also like the BRX, but they discontinued it. I’m also taking nitrous oxide and it really works well. I'm getting great results with Force Factor.

6 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 10, 2019

I've been with them for 6 months and customer service is quick to get you the help you need like address or subscription changes. I've received various free samples of things to try along with my normal subscription plus other things like t-shirts and goodies. I'll be sticking with them a long time.

2 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: June 9, 2019

Please stop delivering this product to me and stop billing please. Once I made the initial purchase these continually were billed to my credit card. I no longer wish to continue this product. Please STOP, PLEASE STOP, PLEASE STOP. Thank you. John

Force Factor response

Hi John,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

12 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 17, 2019

I ordered the 2-week trial hoping to circumvent trips to GNC & try a new probiotic. The initial order is a "free trial" for two weeks; followed by a monthly billing of $84.99. The company's shipment was over a week late to arrive. This leave little time to integrate this into my routine and guard efficacy. Secondly, when my credit card is on file, it's highly disconcerting to risk this amount of money when a company's first impression is unreliable. The customer service agent did not understand this and offered to extend the deadline into a date where I will be traveling for my job in the South. Instead of being respectful, he questioned my motivation for canceling then essentially asked me to analyze his conduct. He comes across as an amateur CS agent. Combine my disillusionment, his resistance, my concern of automatic money withdrawal, and his attitude, and you have an irate woman whom no longer even wants this product in her life.

I respectfully worked in and enjoyed customer service for seven years. I know what I want. This product is not it already. I raised my voice on the phone to a point where I didn't recognize myself. Do they sell products for stress relief in dealing with the company? #1 seller, guaranteed. I will not be a customer and our local gym members will be hearing about my experience in our community forum. This is ** marketing and follow-through and absolutely unprofessional. You have choices. Utilize them.

Force Factor response

Hi Alycee,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

7 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

The VIP prices are still a bit higher than at GNC and Walmart. It seems weird to be a member and pay more than someone that goes to Walmart for the same product if I’ve been a valid customer for years and have tried many of your products.

8 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

I have taken Alpha King for the last year and have noticed a dramatic increase in energy and being focused. I am over 50 and without it I find myself always being tired and falling asleep. Taking it daily in the morning has turned my life around and I feel 15-20 years younger. I love the stuff!!!

2 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

I love Force Factor.... It gives me the drive early in the morning when I do my workouts and keeps me going all day!! It's hard for me to get up at 4 am but when I take my vitamins by the time I get to the gym they start kicking in and gives me the extra adrenaline I need for a great workout.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

I saw Force Factor through an ad and they had that try-it-all free thing that I got into. They worked okay, so I kept them and I've been using them for a while now. I've done the Volcano and the Leanfire. They help me with focus and energy for the gym. I could also tell that they help with some leaning out and stuff. I purchased them online and the cost was a little high, but everything’s looking good through the program. The customer service has been helpful as well, so it seems like Force Factor is a pretty good company.

5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 18, 2019

Must stop using your products because of medical issue. Your company was very helpful every time. In a while I will start again. Just not wise for me at this time. Any time I had a question it was taken care of. I will start again in a few months.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 16, 2019

I ordered this product thinking it was a free one-time offer. I read the print and didn't see anywhere saying I would be billed every month for $81 but apparently there is the fine print I missed. When I called to cancel and get a refund I was told I had two options. 1. Receive the product and keep it and receive a Refund of $45. 2. Return the product and pay for shipping and state tax for a refund of $69. Don't waste your time on this product. IT DOESN'T WORK. I saw no difference. I will be sending it back. Not worth $69.

Force Factor response

Hi Dustyn,

We are very sorry to hear about your experience. We would love to make things right!

Our customer satisfaction manager is in the process of emailing you right now, therefore, we can get this resolved!

Sincerely,

Force Factor

14 people found this review helpful
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Force Factor Company Information

Company Name:
Force Factor
Year Founded:
2009
Address:
24 School Street, 4th Floor
City:
Boston
State/Province:
MA
Postal Code:
02108
Country:
United States
Website:
www.forcefactor.com