Equinox Fitness Clubs Reviews

I joined Equinox expecting a premium experience that reflects the premium membership fees. But my recent experience was anything but premium. During a visit, I forgot to bring a clean top and purchased a one from the club. After trying them on, I immediately realized they were far too large. I returned hoping to exchange them for the smaller size, only to be told that all sales were final. What disappointed me most was not the policy itself, but the way I was treated. The staff were dismissive, rude, and unwilling to help. Hoping for a better communication, I spoke with the manager, but was met with the same attitude and lack of professionalism.

I had this idea Equinox would be a positive experience. I was wrong. Simply not worth it- on any level.

Writing review specifically for a spin instructor that teaches Sat & Sundays @ Bowery location. Yes he is a spin instructor that DOES NOT spin, He spends majority of class bragging about how great he is and that he is a top spin instructor but he spend less than 5-10 minutes on the bike if at all during a group class, he selects members to sit at the instructor's spin bike and walks around basically just running his mouth about how great he is and that people should bring him food to eat because he’s always hungry while the member spins for him during the entire class!.

This trash company hire trash people especially David **. He is a sick and evil person who celebrated the murder of a young Christian father in the United States of America. Do not support this company until they fire this sick individual.

I’m a member for MANY, MANY years…. I love Equinox… but lately… Equinox has GREAT instructors, they make equinox! The weight floor is much better after rearranged, pretty clean, BUT some disrespect people leave the weight after they finished… BUT overall it’s falling apart…. More and more people keep joining it and yes sometimes I feel it’s 24hrs fitness…. Parking lot sometimes is dirty… Some people have bad matters and no respect to others. They lowered the lockers room products quality, a while back… The pool water is shallow… Overall they just do maintenance when there is no other choice…

On my first day my water bottle was stolen. When I asked the front desk if anyone say they said was it a “good one”. I said it was an Owala but it shouldn’t matter. Watch your things. It’s pricey but thefts occur.

Such a horrible gym, rude people working there. Trainers are a complete joke. The employees actually film some of the girls and guys working out on the floor. I had to ask one associate if this was going to be used on social media. They do this without asking!!!

Never will use this gym again, I seen sexual harassment by a member, they banned the person who filmed the incident but not the harasser! Boycott this gym and show woman or anyone can feel safe from harassment from anyone including people of power!

For several years I have had short term memberships at the Equinox Club Gold Coast Chicago, as I live there for only a part of the year. This year, I joined with the specification of a 4 month membership. When I was ready to leave, I brought in the required drivers license and utility bill to prove I was moving out of state. They say they lost it but as I was already gone, I again provided my out of state license. They continue to bill me and will not listen to reason. I have had to cancel my credit card to get them off my back.

Equinox, Tysons Corner, has been a nurturing community during the exhaustive years of COVID, and continues to be. The gym is smaller than other locations, provides all the amenities, training and staff, of the other larger, Equinox locations across the DMV. What this location provides however is intimacy and a relationships between personnel, trainers, and clients that has proven invaluable, especially during the pandemic. The staff is amazing, from the cleaning staff to the trainers. The gym is kept to standards of cleanliness, and provides a community to people that want to improve their physical state, others to higher levels of achievement, yet all in an inclusive, encouraging, supportive, and nonjudgemental environment. Thank you for keeping us sane during difficult times, and for driving us to better states of fitness.