CareLinx Reviews

This is a scam. It's been 3 weeks and I never heard back. I asked for a refund of the $35 and they said no refunds. They will ask you to pay the $35 upfront, then they say they will find a caregiver, which never happens.

I have used Carelinx 4 times or more. I have through United Healthcare Medicare Advantage. First of all, it is so hard to get in touch with someone. There is no contact information on the website or your account. I have tried to send emails but no one responds. The first time ii used them it was wonderful. I only need a caregiver if I am undergoing outpatient tests or surgery that requires I go under anesthesia. The second time, I did not like the caregiver. She was on her phone while driving, she showed up 30 minutes plus too early. She inflated her time card by several hours. She would not leave when she dropped me off, again trying to inflate her hours. She talked about her other clients and revealed personal information which is against HIPPA as well. I had to use her twice. The next time the person never showed.

Stay away from this Company. It's absolutely the worst! It only care making money on hard working Caregivers. It stands for whatever is called money making not for the Society's wellbeing, to the people who needed the care or the Caregivers who works hard.

I was blessed to have found CareLinx when I did. It has been a GREAT, Great, GREAT experience for myself, my entire family, and especially my 89 year old mother. Since Day One Carelinx has been very helpful, polite, supportive and 95o/o of the 5 year jaunt absolutely everything and more than anyone could have ever asked for. The company and the caregiver MelB has provided my family with the best care and services going above and beyond the normal everyday things my mother depends on her to do. She has become a part of the family. We love her. We need her and we can't get through the day without her. Thank you MelB. Thank you CARELINX. Keep up the good work. God bless you all!!!

I believe CareLinx is part of my UnitedHealthcare Insurance. Based on paperwork I have from my Customer Service with UnitedHealthcare. I have filed a grievance about this because I believe it's a scam!

Flexible Schedule Rewarding Emotional health Slower-paced. They do work with your schedule. Helping the elderly that truly needs help in there say to say life make your own schedule, setting your own hours.

United Healthcare offered 8 hours monthly of CareLinx as part of the group health plan for retirees, so I made the decision to go with the group plan in large part based on this. I figured if I could pay for 4 hours plus get the twelve from UHC, that would give me 3 hours a week. So on January 2nd I started trying to get things set up. First the link for UHC to Carelinx was repeatedly broken or down. Then I had to wait online forever only to speak with a very rude rep who didn’t resolve anything. Eventually during the week I get a professional and empathetic rep. He said he would get me registered and set me up with a care advisor, and they would call me that same day or the next.

I signed up with Carelinx in 2015, but was never offered work. Just recently, I started calling to speak to the DSD and was able to speak to Care Advisors about job postings. Most of the jobs listed on their app have been filled or no longer exist. When there is an available job, the CA doesn't give many details and that can derail the caregiver into a job that doesn't fit. When I was offered a better opportunity and better pay after additional online training, I was vetted for the Sharecare program. United Healthcare and other insurance and retirement organizations have linked with Carelinx to provide better at home care. Now I have 2 patients that Have hired me and the first patient I have worked for 2 shifts and still haven't gotten paid. The Carelinx company policies state that if a caregiver hasn't gotten paid 2 days after submitting their timesheet, then Carelinx will pay them.

Several times they called me to say they had someone available to come to my home and then admit they had nobody! They eventually had one person come and then shorten the allotted time, saying that was what CareLinx told them. Someone else did not show up. They lied to me repeatedly. Total waste of my time!

I signed up with CareLinx back in 2018. I have been more active recently since COVID-19. You do have to speak to someone directly in order to be onboarded and assigned to shifts. They are usually not the best clients/faculties. However, CareLinx does a great job to mediate and assure that caregivers are treated and paid fairly.