CareLinx Reviews

Stay away from this Company. It's absolutely the worst! It only care making money on hard working Caregivers. It stands for whatever is called money making not for the Society's wellbeing, to the people who needed the care or the Caregivers who works hard.

I was blessed to have found CareLinx when I did. It has been a GREAT, Great, GREAT experience for myself, my entire family, and especially my 89 year old mother. Since Day One Carelinx has been very helpful, polite, supportive and 95o/o of the 5 year jaunt absolutely everything and more than anyone could have ever asked for. The company and the caregiver MelB has provided my family with the best care and services going above and beyond the normal everyday things my mother depends on her to do. She has become a part of the family. We love her. We need her and we can't get through the day without her. Thank you MelB. Thank you CARELINX. Keep up the good work. God bless you all!!!

I believe CareLinx is part of my UnitedHealthcare Insurance. Based on paperwork I have from my Customer Service with UnitedHealthcare. I have filed a grievance about this because I believe it's a scam!

Flexible Schedule Rewarding Emotional health Slower-paced. They do work with your schedule. Helping the elderly that truly needs help in there say to say life make your own schedule, setting your own hours.

United Healthcare offered 8 hours monthly of CareLinx as part of the group health plan for retirees, so I made the decision to go with the group plan in large part based on this. I figured if I could pay for 4 hours plus get the twelve from UHC, that would give me 3 hours a week. So on January 2nd I started trying to get things set up. First the link for UHC to Carelinx was repeatedly broken or down. Then I had to wait online forever only to speak with a very rude rep who didn’t resolve anything. Eventually during the week I get a professional and empathetic rep. He said he would get me registered and set me up with a care advisor, and they would call me that same day or the next.

I signed up with Carelinx in 2015, but was never offered work. Just recently, I started calling to speak to the DSD and was able to speak to Care Advisors about job postings. Most of the jobs listed on their app have been filled or no longer exist. When there is an available job, the CA doesn't give many details and that can derail the caregiver into a job that doesn't fit. When I was offered a better opportunity and better pay after additional online training, I was vetted for the Sharecare program. United Healthcare and other insurance and retirement organizations have linked with Carelinx to provide better at home care. Now I have 2 patients that Have hired me and the first patient I have worked for 2 shifts and still haven't gotten paid. The Carelinx company policies state that if a caregiver hasn't gotten paid 2 days after submitting their timesheet, then Carelinx will pay them.

Several times they called me to say they had someone available to come to my home and then admit they had nobody! They eventually had one person come and then shorten the allotted time, saying that was what CareLinx told them. Someone else did not show up. They lied to me repeatedly. Total waste of my time!

I signed up with CareLinx back in 2018. I have been more active recently since COVID-19. You do have to speak to someone directly in order to be onboarded and assigned to shifts. They are usually not the best clients/faculties. However, CareLinx does a great job to mediate and assure that caregivers are treated and paid fairly.

Not only did they not send appropriate referrals, they also are now harassing me with their emails still with referrals that are not in my area. I have sent multiple messages back saying I don't want to have any more contact with them and they are ignoring me. I have a 15 or so long chain of emails back and forth that I will be more than happy to forward to you. I already gave them a bad review online. I want them to cease and desist!

I've been a caregiver with Carelinx for many years now and have found them to be an excellent resource for connecting me with wonderful clients in need of help. I am a licensed CNA with over 14 years experience and started with Carelinx in 2015 when they first became available in my area. I find the website easy to use and I have had wonderful clients as a result of their online portal. I have never had to pay for a background check and I believe they renew mine every year at no charge so I'm a bit confused by some of the reviews here. I've also never had to pay for a class to date and about to take one via the online portal that is free.

Beware. The caregiver is not supervised by this company. These are independent people sent to your doorstep. Double check background checks, insurance coverages, workers compensation and employment tax exposure. There are many options for private care out there, but this one is the most risky. Beware.

In November of 2020, I sought a caretaker for my elderly father. I live several hundred miles away and had to conduct the search online with recommendations from local medical professionals. In the end I hired and individual through Carelinx, I was assured the individual was qualified and vetted. Within a few short days I was forced to call the police to my father's home as the caretaker was clearly intoxicated. She was in fact arrested and charged with various crimes.

This App is a scam, there are no real clients, fake or duplicates, then they say you got to pay for classes over and over even though you are fully certified. Then they ask to pay for background, keep in mind my background is clear. I'm registered in the state of California as HCA and as EMT, fingerprints are clean, yet somehow they told me I have to pay another 20 dollars for background and then they said I didn't clear, and would need to pay another 20 to dispute. This is a scam. They take your checking account information and deleted account without any information. I call and they hang up or say they will call back. Carelinx is a scam. I hope FTC will stop companies from scamming innocent health care providers.

I have some physical issues that make it hard to clean. I needed someone to come over, and help me clean and organize things. At first the person suggested someone who was in another city. I didn't think someone would want to commute. So I checked the database. I could only browse people Each had a generic, "I love seniors," one paragraph. I'm sure there would have been those on the list who would be great, but as far as I was concerned, I could do better by placing an ad on Craigslist. Oh, I was told I had to go register for an EIN and would have to fill out tax documents on my own at the end of the year. I got lots of phone calls back from them. I did try to contact a few people but only one got back to me and I didn't think it was a good fit.

Hired caregiver through this web site, first experience doing so, depended on info provided in web site, hired what was represented as a "Caregiver." Find out after turning in claim to our insurance Co. that person we hired was NOT a licensed Caregiver and our ins. claim payment was declined. CareLinx attitude is/was to assume "no responsibility." Client (Me) should have read info more carefully and have/are doing nothing to help or make this right. This Non Caregiver hire has cost us $1071.55

I tried CareLinx. My elderly mother is on Hospice and I needed someone to watch her when I was away. I contacted CareLinx and they called me right away. Amanda was my assigned representative. She was very nice...on that day. I interviewed a caregiver and she was nice but didn't have any Hospice experience so I didn't hire her. The company, and AMANDA, thought I did so they called and called and text me and emailed me. I didn't respond because I had found a caregiver through a more reputable website. Then I got a text from the girl I interviewed saying they had deactivated her account. I called them to try and clear it up, but AMANDA wasn't so nice now. They deactivated my account as well, like I cared. All in all, with all the emails and phone calls it was just a big hassle at a time when I don't need any more problems to deal with. Stay away! Bad company.

I submitted a low rating for my last caretaker and CareLinx did not want to show it. My 5 star rating for the other caretaker is there, however. Doesn't seem honest to me. I will not use their service anymore.

I honestly don't think anybody there knows what they are doing. I am talking about CareLinx the agency, not the caregivers who apply for jobs. Those are people applying for jobs and I think most of us understand that. Instead of making things up, possibly it would be best to tell us from the get go about the actual fees and time for deposits to be made into the caregiver's account. Does anybody remember having a job and saying, "I don't know, let me get your number and call you back" instead of just pulling answers out of your ** that change daily? This is a really good concept. My mom's caregiver transferred to this agency because I asked her to. Now I regret what I have done. The truth is out there, it will just take Carelinx 7 or 8 tries to give it to you.

This is a great idea! Provide a place where caregivers & those needing help can contact one another. They allow you to "browse jobs" right away and while most of them asked for someone to work 1 or 2-hour shifts, there were some that seemed like they might be a good fit. So, I spent a fair amount of time entering all my information. They push you incessantly to pay for a background check and say that you aren't allowed access to certain online classes and some clients until you give them the money. I finally gave in and paid my $20 (which they claimed to be 50% off the regular price) and quickly received the good results. I was ready to start contacting clients! But NO! Now when I try to apply, I am told that only "Diamond" caregivers can apply in my state. I'm starting to feel like CareLinx isn't what they present it to be and I wonder how many new things I will be required to pay for just to be able to apply for a position.

I have an aging mother who is unable to take care of herself, so I sought a caregiver. I did some research and found CareLinx, which seemed to be a workable fit at the time. I've used another in-home care agency before, but CareLinx is a bit better. Their candidates are vetted fairly well before they even get to us and that saves a lot of time and energy. With the setup, once the schedule is established, there are links to help us with household taxes and the like. It seems to be a little bit more of a soup to nuts, all-inclusive type of service.

We registered on CareLinx and were told we could hire direct or we could go through the company and receive the benefits of CareLinx. We chose to go direct. Caregiver was named Kim and she started out very attentive and friendly. Mom said all she wanted to do was talk and eat and that got on her nerves a bit but we “thought” Kim was a good find. She advertised an hourly rate of $13 to provide 4 hours a day of LIGHT cleaning duties, which were discussed before offering her the job. Mom lives on my property in a small studio in the back of our home that is about 500 sq. feet total. There is a bath, shower, sink off the laundry area and then a full-size bed separated by a wall of cabinets to the sitting area or living room space with a TV, off of that there is a small kitchenette.

My elderly mother has a traumatic brain injury from an accident. Two years ago in Boston, I got somebody through Care.com. But when I looked at their potential people in Florida and the ones on CareLinx, the pool of people looked better on the latter. My nephew had done a technical internship in CareLinx when he was in college and he told me about them.

I got out of the hospital with a lot of problems. I'm on oxygen 24 hours a day, and I needed help. My husband went to CareLinx looking for someone to take care of me. We were able to interview Kelly and we immediately liked her personality and help. Also, she is a wonderful cook. However, I have to be considered an employer and it's been a pain in my rear with all the taxes that have to be paid.

Absolutely unprofessional all the way. My personal rep is and was M.I.A. I would ask specific questions about background checks. No straight answers... Doesn't respond, caregivers were screened sometimes after I wasted time interviewing, then disqualified. When one phoned the recorded message said "eligible caregivers", then my caregiver is suddenly fired by CareLinx after 4 months of being your typical lazy, self-centered, Facebooking, sketchball that requires continuous prompting in order to provide any assistance, for possession charges... Oops. It's called due diligence... Seriously? Pathetic. This is probably a fake review space and will probably not be posted.That's ok. I'm considering suing them and Yelping their brand out.

For an amount of time, my mother-in-law needed to be taken around for appointments, grocery, and shopping that were always on her time. So, it wasn't working for me anymore, since she moves really slow and I needed to be over there in more time and I just didn't have the time. This led us to seek a caregiver for her. My experience with CareLinx has been very positive. We only interviewed one girl and hired her. She's been a good match for my mother-in-law. We got a really responsible and experienced lady. The caregiver doesn't text me a whole lot. I have not spent time dealing with the tech like I need to, but so far, everything has worked really well.

I'm using CareLinx as a way to document that I'm paying the caregiver for my mother and it's been good so far. I told my caregiver, "I need to pay you through an agency." But my caregiver didn't want to work for an agency that has a prohibitive fee. A lot of agencies give the caregiver less than half of what they charge the customer. Our caregiver found CareLinx and suggested that we use them. So, we compromised on her registering with CareLinx. They have good customer service and they stay in touch. In fact, they're asking me too many times how things are going, but I'll forgive them for that.

I have fatigue because I have cancer and my husband has Alzheimer’s, so I needed someone to occupy him while I rest. We signed up with CareLinx and got someone named Tanya. She's in India right now and will be back on January 8. I told her I won’t need her because I’m better now. I’m gonna have to do things for myself anyway so if I need her I’ll just call. I really enjoyed while she was here. She was very personable and gave me some tips and things that they use in India which were very beneficial.

My 94-year old father who lives an hour away fell and I had to move him in with me. I have a job and I needed somebody to be with him when I was not home. I only wanted and needed a two-hour shift. My dad is somewhat independent, but he can't cook and make his own meal. Very few places offered a two-hour shift so what CareLinx offered was extraordinarily attractive. It was easy to get into action immediately.

I've been with CareLinx for a year and had four different caregivers. Every girl is different and it’s really a challenge to pick the right person. But I've had really great experience with Liandra who has been like my personal associate at CareLinx. Everything is fabulous with them. CareLinx came up in a referral from Family Caregiver Alliance, and I'm very satisfied with their service.

I sought a caregiver to provide transportation to my mom, get her up and out of bed and bring her to an aged care facility. Then as luck would have it, my mom was put on hospice shortly thereafter. Visiting Angels connected me with CareLinx and enrolling in CareLinx was easy. The experience with them was perfect and everything is good. Now, my mom was able to transition under a full-time caregiving at our residence.