Audicus Reviews
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About Audicus
Audicus has four hearing aid models in a variety of price ranges. By selling directly to consumers, Audicus eliminates the need for a middleman. This lets it cut costs by as much as 70%. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright. The company also has in-person clinic options in select U.S. locations.
- Relatively affordable
- 100-day money-back trial
- Membership option
- Audiology-grade devices
- Profound hearing loss options only in stores
- Must send away for repairs
Audicus Reviews
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- 4,572,795 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 20, 2024
The testing is pretty good. It can be a bit weird to do the testing online, but it worked out. In the old days, you went to somebody's place and did the testing there. To do them online is a bit, "Huh? How am I gonna do this?" But it worked. I saw something where Audicus would send me supplies every three months for a certain amount of money a month. I lost that and couldn't find it. I left them charged for too long, so they shut off. But the product is now working again. Everything seems to be okay.
I only heard in pieces. People would talk and would drop out. No mechanical aid is going to be perfect. It can't be. With the aids in, things are a lot better. I try to find a quiet place where we can talk and it works well. If I'm in a loud environment, it will not work as well. I don't expect it to. I have experienced it answering a phone call for me, which was weird. My phone rang and it rang in my ear. I didn't expect that. But it worked out okay. I'm old school with stuff. I just want to be able to hear. I can hear almost all the time. It works well for me.
Hi, Stanley!
Thank you so much for taking the time to tell us about your experience so far. We're so thrilled the devices are improving your daily life!
Please don't hesitate to reach out to help@audicus.com to assist with the Hearing Remote App to improve your hearing experience.
Reviewed Nov. 14, 2024
I discovered Audicus Hearing Aids online and decided to purchase them due to my difficulty in hearing. The main reason I chose Audicus over other brands was their crossover feature and affordable pricing. I live alone and operate power equipment like chainsaws and lawn mowers most of the time, so I don't wear them all day. However, when I go to the grocery store or social occasions like a date, I wear them and find them extremely beneficial. They truly make a world of difference.
The crossover feature is vital for me because my hearing in the right ear is almost non-existent. This allows me to hear conversations when I'm in a car, which was previously impossible. The frustration of constantly asking people to repeat themselves is significantly reduced, which is a relief both for me and the people I'm with. I also appreciate that they match my hair color, making them less noticeable, and most importantly, they help me hear.
I've already recommended Audicus to friends, although convincing them is challenging due to their habit of having others speak louder instead of using a hearing aid. The price is a significant factor, especially for seniors, and it took me a while to save up for it. Unfortunately, it's not covered by Medicare or Social Security, which I believe should change.
In comparison to other hearing aids, Audicus offered me a solution at a reasonable cost. I did consider a rival offering a $25 Walmart gift card for a free hearing aid trial, but their costs were exorbitant. Audicus' price of $2,000 was much more manageable. My experience with Audicus has been very positive, and I'd rate it highly, having already suggested it to friends as a much more affordable option.
Hi, Ronald!
Thank you for taking the time to tell us about your experience. We're so thrilled to hear the hearing aids are improving your daily life! We strive to offer exceptional hearing aids at affordable prices. Thank you greatly for recommending us to your friends and family!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Nov. 13, 2024
My mother is using hearing aids from Audicus, and she’s very pleased with them. The device is easy to operate and was pre-tuned according to her hearing diagram. She hasn't experienced any issues or needed any adjustments since everything was set correctly from the start. Her hearing aids come with a portable charger, which she uses as needed, but they do not have Bluetooth capability. The difference these hearing aids have made in her life is remarkable. She loves attending concerts and enjoying music, and now she can hear everything clearly.
Hi, Vera!
Thank you for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your mother's daily life! Being able to experience live events is such an absolute pleasure.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Nov. 13, 2024
Audicus was the only place offering the type of hearing aid I needed due to my hearing file requirements, but the initial experience with their specialist was not ideal. I had to be transferred multiple times and waited about 20 minutes just to speak with someone who could process the sale. It would have been better if they had more knowledgeable staff and reduced the transfer times. I prefer dealing with Amber and Ashley, who were professional and checked up on me weekly in the past. I wish they had more females in the sales department because I feel the males are not qualified for the job. My interaction with a male representative was not friendly, and he couldn't answer my questions about the hearing aids.
I can hear better now having the hearing aids. However, I do feel it needs to be reprogrammed since it isn't quite loud enough. I suspect they used an older hearing test on my new aids, which could be why the volume isn't right. When I did a new test, I was able to hear way better. But I noticed when I purchased the hearing aids that it wasn't like the hearing level that I was supposed to have.
I appreciate the Bluetooth connectivity feature, which allows me to talk without holding the phone to my ear. However, the online tools, like the app I downloaded, don't work as expected for adjusting the device.
Hi, Steven!
Thank you so much for taking the time to tell us about your experience. We deeply apologize for your sales experience! That must have been deeply frustrating and this has been passed to the team.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Nov. 12, 2024
I recently purchased my third set of hearing aids from Audicus after seeing an ad online. I chose them because they offer an excellent payment plan, which is perfect for someone like me who's retired and on a fixed income. The hearing aids are exceptional. I can make phone calls and listen to music through Bluetooth without bothering anyone else in my household. The feature that allows me to focus on conversations in front of me while minimizing background noise works really well, too. My previous hearing aids didn't have Bluetooth, so that's a big plus for me.
The customer service at Audicus is top-notch. I contacted them when I had an issue, and they knew exactly what the problem was and how to fix it. If a friend asked me about Audicus, I would definitely recommend them—I've already told my brother to get a set.
My overall experience with Audicus has been fantastic. I'd rate it five stars for their service, customer support, and the pricing was great for me. These hearing aids are rechargeable, and I charge them nightly. The charge lasts almost 20 hours, which is impressive. Overall, I'm very satisfied with my purchase.
Hi, Richard!
Thank you for taking the time to tell us about your experience. Thank you greatly for your kind words! We are so thrilled we are able to offer exceptional hearing aids at a reasonable price, and that the devices are improving your daily life.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Nov. 8, 2024
I had to return my new hearing aids, as the left one was defective, and would not consistently power on. It took them over 3 days to repair, combined with the shipping time back and forth, it was a bit disappointing. Shipping back and forth should have been NDA and repairs on new items should take priority. Customer Service tried very hard to get things right.
Hi, Paul!
Thank you so much for taking the time to tell us about your experience. We deeply apologize for the inconvenience! We have been short staffed in our operations department (due to a sudden loss). Thank you greatly for your patience!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Nov. 8, 2024
I’ve had nothing but good experience with Audicus and I would tell anybody to go to them. They are awesome. I may even go back and try to get the newest pair of hearing aids all over again. I like the ones I have but if they got better ones and I’m really thinking about just going back and trying it all over again and get the better ones, which are a little bit cheaper for me, which would really help me out.
Hi, Fred!
Thank you for taking the time to tell us about your experience. That is such wonderful news! We would be thrilled to help with that. Thank you greatly for trusting us with your hearing health!
Please don't hesitate to reach out to help@audicus.com.
Reviewed Sept. 29, 2024
I bought Audicus hearing aids. I ordered online and they arrived quickly. While I had them, they were average. They were responsive. But I made a mistake in depending on a service that was all online, especially since I'm an older person and not electronically good. Even with my phone and my computer, I'm not skilled. And I didn't think about the fact that I couldn't drive anymore. If I needed treatment or something to be done to them, I would have to mail the hearing aids in. That's different from if the company was right in my city. There was nothing that made me upset with Audicus. It's just that I felt I made the wrong decision.
One of the reasons I switched was, number one, I travel a lot. And number two, my doctor told me recently I had to stop driving. Therefore, I picked a brand when I got a new pair that is available all over the United States because of the fact that I have to travel a lot. And I don't have a car. And this brand was right in the city I live in. It's very close to where I live. That was important.
Hi, Teddie!
Thank you so much for taking the time to tell us about your experience. I'm so sorry to hear you're experiencing some roadblocks in terms of knowledge with the hearing aids! Though we are an online business, we are happy to hop on the phone, or schedule you a video appointment, to resolve any issues you are currently experiencing.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 29, 2024
I have a family member that got Audicus and then referred me to them. I went to a hearing specialist first, and then I purchased the hearing aids. Everything's good.
Hi, Virginia!
Thank you so much for taking the time to tell us about your experience thus far. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 15, 2024
The customer service of Audicus was good. The person I spoke to was great with answering any questions I had and I liked that I could do a virtual hearing test. That helped greatly. The hearing aids are great. You could barely notice I have it on. It's small. The volume controls are awesome. You could raise it or lower it to your liking. It has Bluetooth and that is one of my favorites. You could listen to music while you're working and still be able to hear if somebody's trying to call you. Overall, my experience was great.
Hi, Viviana!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 15, 2024
I'm so pleased with my new Omni II hearing aids from Audicus. They do exactly what the folks from Audicus told me they would. I was having more and more trouble hearing conversations and movie and TV dialogue. Background noise, music and sound effects would drown out the spoken words. These new aids help compensate for that and allow me to hear dialogue again! Thank you Audicus and the folks who work for you. These are excellent hearing aids.
Hi, John!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 15, 2024
I searched on the web for hearing aids that would have a payment plan because I couldn't afford them through my insurance. I found Audicus and the experience was easy. I sent in a hearing test 'cause I have a current one. Then I picked out what I wanted in the hearing aids and spoke to them. I have three pairs from them now. The first ones were not working as well as they first did. I got my second pair then I thought they started going out. I got worried and ordered another set just in case because my hearing loss is in both of my ears so without them, I can't function very well. On my new ones, I have Bluetooth on it. They're great because they connect to everything I need. I also got the rechargeable ones which I like. I don't have to repeatedly buy batteries. I'm having one issue 'cause they're not as loud as the previous ones. I'm not quite sure why that is but I can call Audicus and they can walk it through with me.
Hi, Vespera!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 31, 2024
The Audicus hearing aid works fine. It fits inside my ear. I've got a left one and a right one and I can adjust the volume. I charge it once a day, overnight.
Hi, Glenn!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the fit in your canal is optimal and the functionality of the devices is seamless!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 31, 2024
I like that the Audicus hearing aids are rechargeable overnight. I wasn't interested in spending a couple of thousand dollars, but when they told me I could finance it over two years, I said, "That's great." And it's interest-free, too. I have a two-year plan and that was something that I wouldn't have to take money out of my 401 to pay for. However, I got a lot of communication from them at first and I was like, "Leave me alone. It's not like these are new to me."
Hi, Eileen!
Thank you so much for taking the time to tell us about your experience. We're so thrilled that one of our financing options was helpful! We believe no one should be without hearing aids. Thank you for your feedback on our trial period communication! I will make sure to pass this to our service leadership team.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 31, 2024
This is the second set of hearing aids I've got from Audicus. First one is good and this one's good, too. I'm well pleased. I'm pleased with their customer service too. I've had to send one of them up there to have them check it and they did that. It was also well done and reasonable. I'm happy. Everything is great and I use it every day.
Hi, Gayle!
Thank you so much for taking the time to tell us about your experience. Thank you greatly for trusting us with your hearing health twice! It is our absolute pleasure to stand with you on your hearing health journey.
Please don't hesitate to reach out to help@audicus.com with any other questions or concerns.
Reviewed Aug. 30, 2024
We went to a traditional ENT office and had an evaluation for a hearing aid, then I went online to get more information because they were so expensive. The place I worked at offered a discount, so I called that company. I Googled that company and Audicus was one of the names that came up. I contacted them and compared what they marketed as they had, what their service was, what their equipment was, the warranty and followups. Getting all the followup and adjustments online was significant because we would be traveling about 40 miles every time we had a question. So we prepared for the service, cost and we felt that, unless we've been really duped, we got the better or the same equipment for half the price that a traditional ENT office charges.
I have a niece that has a pair that she paid full amount for, and when we talk about our experiences, they're the same. My hearing aids help me hear better and not miss conversations. They are rechargeable, and they've never run out of the charge during the day.
Hi, Geraldine!
Thank you so much for taking the time to tell us about your experience. We're so thrilled you found we could offer quality devices at a competitive price! And, we couldn't agree more. A price cannot be placed on convenience. Thank you again!
Please don't hestiate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 30, 2024
I've been using various hearing aids for 15 years, and from the advertising and reviews, Audicus sounded as though it would be a significant technology upgrade. I had three conversations with one of their sales reps and they were not pushy at all. It seemed like it was an honest assessment. The Audicus hearing aids are a huge upgrade for me. It was exactly what I was hoping it was gonna be and why I invested money early in a new pair.
The voice search feature works well and the noise isolation works much better than I've had in the past. My previous hearing aids amplified so much background. It didn't filter it very well. They were annoying to use and marginally functional in some environments. I particularly have trouble with high frequency and noisy environments, but my Audicus hearing aids perform so much better. In all different environments, it allows me to pick out speech so much better. My wife's much more happy with me. It was also a plus that there were weekly follow-ups for the first part of it. I've been a hearing aid user, so part of it was not necessary, but it was reassuring and it gave me the opportunity to get the questions that I had answered.
Hi, Martin!
Thank you so much for taking the time to tell us about your experience. We're so thrilled to hear you're pleased with our devices, staff, and service! It's our absolute pleasure to stand with you on your hearing health journey.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 26, 2024
I tried a competitor, compared the two, and Audicus is a better hearing aid. I've had them for 3 months and I like them. It's easier in restaurants. I can adjust them on my phone, so I'm much more comfortable. I can block out some of the loud noises and focus on speech. That's the biggest difference. I can now hear softer spoken people easier as well.
Hi, Ed!
Thank you so much for taking the time to tell us about your experience. We are thrilled to hear the hearing aids are improving your life! Thank you for trusting us on your hearing health journey.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 25, 2024
I've got bad hearing and Audicus seemed to be the least problematic of all those that I tested. I didn't have as tinny a sound with them as I did with the others. I ordered them online and gave them a copy of the hearing test, and they shipped the hearing aids. I don't hear well enough for them to make a big enough difference. I'm still having trouble so I'm about ready to send them in to see if they can increase the volume.
Hi, Fred!
Thank you so much for taking the time to tell us about your experience. We can certainly help with that! We can reprogram your hearing aids to a new hearing test, send through a remote adjustment for an increase in volume/clarity, or increase your volume/clarity in house.
Please don't hesitate to reach out to help@audicus.com for assistance.
Reviewed Aug. 22, 2024
The support I have received from Gina ** has been outstanding. Every question and issue has been addressed promptly. I have complete confidence in her effort and ability to answer and address any issues. My hearing aids needed to be reprogramed for my hearing loss. I submitted my Audiogram and the hearing aids were reprogramed to match.
Hi, William!
Thank you so much for taking the time to tell us about your experience. We are absolutely thrilled your service and interactions with our team has been so wonderful! Thank you greatly for your kind words.
Please don't hesitate to reach out to help@audicus.com with any other questions or concerns.
Reviewed Aug. 22, 2024
I’m loving all the new features on these hearing aids compared to my Spirit ones that I’ve put in the mail back to you today. In fact, I’m still adjusting to how much more sound the Omnis pick up so I’m still adjusting for all the different settings. Thank you for suggesting these!
Hi, Elaine!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear you're enjoying the functionality and enhanced technology of the Omnis!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 12, 2024
I did Audicus’ online hearing test and they seemed professional and decently priced. My dog ate one of the hearing aids and I just ordered a new pair. They've been great. When I'm in a crowded room, it’s always an effort for me to hear with a lot of noise in the background to hear up close. They have a phone app and I can choose an option that will automatically set them so that I can hear better in a crowded room and I like that I can hear my phone in my hearing aids even though no one else could hear my phone. It’s much nicer to hear so that’s a huge impact. It’s a good product, rechargeable and easy.
Hi, Betti!
Thank you so much for taking the time to tell us about your experience. Oh, how wonderful! We are absolutely thrilled to hear the hearing aids are allowing you to engage in conversations again and stream calls and audio directly into your hearing aids.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 11, 2024
Audicus provided me all the information at home, and it was easy. They've been very helpful. The machine is wonderful. I can hear things I didn't even know were there before. So, I'm very pleased with the product. On my left ear which was the most deaf, the instrument died and they repaired it without pause, and I was very pleased. It just took a couple days. If you can afford Audicus and need to hear, you should get one.
I could have paid a lot more. I could have paid a lot less and probably gotten a piece of junk that lasted a week. Luckily, I could just barely afford the Audicus hearing aids. I'm very pleased. Because I was going to church in different places not knowing what people were saying, and now, I know. The most important element to our understanding of the Heavenly Father is to hear his voice. So, that's an interior thing. That has nothing to do with exterior voices. I can confirm that what he's been telling me interiorly is true on the outside.
Hi, Robert!
Thank you so much for taking the time to tell us about your experience. That's wonderful! We are thrilled you are able to engage with your community again, and that you've had a frictionless experience with us thus far.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 8, 2024
I liked Audicus' price and reviews. I can change the way it works and sounds through the app is the good feature I like. I enjoy being able to hear a bit better.
Hi, Brandon!
Thank you so much for taking the time to tell us about your experience. We're so thrilled to hear you are enjoying the way your hearing aids are improving your life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Aug. 8, 2024
I did a lot of research with a lot of the online companies and Audicus could fit into my payment plan and work out with what I needed so I went with them. There was a hearing specialist who helped me complete the order and the fitting was pretty simple. I did an online hearing test and they used that data to read what I would need and shipped them to me.
I like the hearing aids. My hearing seems to be a little bit better and they have the Bluetooth ability, so my phone calls can stream right into my hearing aids versus dealing with the phone. I love those features. Also, these are rechargeable and I don't have to mess with batteries. They stay charged for a good 18 hours or better. I recently took a long trip with my scouts and I was on a train for almost 20 hours and they held up most of the time before I had to dig out my charger in my bag and charge them on the train. But there are a couple of things on the app where I have an issue once in a while.
Hi, Tammy!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear your hearing aids are improving your life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns (Hearing Remote App functionality, adjusting Sound Settings/Equalizer, etc).
Reviewed July 30, 2024
I bought a pair of hearing aids before from Audicus and I like their price. I recently purchased from them again on their website and the specialist I had was responsive. I have my hearings aids for six months now and its quality is equivalent to my old pair. I wish the part that fits behind your ear was a little thinner to make them a little more comfortable, but thy're okay.
Reviewed July 30, 2024
I purchased from Audicus because of the price and because they had a program where I pay by the month. It was a lease arrangement and that was more attractive than buying the hearing aids outright for thousands of dollars. I did hearing tests online and did most of the process on the phone. But I ended up not keeping the Audicus hearing aids because the noise reduction didn't work as well as another pair of hearing aids I had.
Hi, Mike!
Thank you so much for taking the time to tell us about your experience. Though we are sad to see you go, we are so grateful to have had you as a client! Should you ever desire to return, we would be thrilled to assist you with navigating the Hearing Remote App sound functions to reduce that background noise.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed July 30, 2024
I was looking for a hearing aid that would be programmable and Audicus has a unique setup -- not just a generic increase in sound but a unique setup in terms of frequency. It was expensive, but it was significantly less than the prescriptions through an audiologist. Also, there's a Bluetooth so it connects with my phone, which is a good feature.
Reviewed July 26, 2024
Kristen ** was wonderful and I highly recommend her. She spent the time to make sure the aids were working properly and took the time to explain how they work. She was very kind and caring. She is a real asset to the company. I know I can count on her for honest answers to my questions and concerns.
Hi, Richard!
Thank you so much for taking the time to tell us about your experience. We're so thrilled to hear your time with Audicus has been so wonderful and that Kristen has been so helpful!
Please don't hesitate to reach out with any questions or concerns to help@audicus.com
Reviewed July 19, 2024
Audicus is a good company and they have done me good. They were cheaper, quick to respond, and I've had good quality out of these hearing aids. I've been able to hear things I have not been able to. I got Bluetooth so I could talk connected through my phone, to phone calls. I could do video streaming and adjust it to TV settings.
Hi, Daniel!
Thank you so much for taking the time to tell us about your experience thus far. We are thrilled to hear how much you are enjoying your hearing aids! We're immensely proud to be a part of your hearing health journey.
Please don't hesitate to reach out with any questions or concerns to help@audicus.com.
Audicus Company Information
- Company Name:
- Audicus
- Website:
- www.audicus.com