Audicus Reviews

My husband did research and contacted Audicus. We liked the price. Their customer service reps were very friendly and very helpful. The hearing aids seem fine. We're happy with them.

I would not recommend this company. They do not tell you the full story. First they ask you why do you "think you need hearing aids"? That is the CATCH. You may not need hearing aids and do not depend on "their test they give you on the computer." Audicus gives you a "test" over your computer, then tell you, you need hearing aids. They will not give you a written result if you request it, as I did. Then they send you the hearing aids, then they try to tweak, and then I was told the first test wasn't very accurate and do a second test. They will not send you results, when asked for them.

Initially, I did everything online with Audicus. I bought a second pair after I went for a hearing test. I mailed that in so they could adjust it to the results that I got from my hearing test. I've only had the pair for two months now. But it's nice to have a second pair as a backup. The first pair that I got was the Clara. It was not that expensive. It was 1,800 bucks plus tax for a pair, which is pretty reasonable.

Back at the beginning of December, I experienced heavy hearing loss. I knew my hearing, just by age and just general circumstances, my hearing was going. But it was constantly ringing. I was like, “This is bad.” I had my appointment with an ENT. They did the hearing test. I have significant hearing loss in my left ear, not as bad in my right. That was when I knew I needed to get hearing aids. I was trying to look at my options. And Audicus contacted me. I liked what they had. So I went with Audicus.

I have the hearing aids that charge. It has been a few months since I've had them. I called Audicus because I'm having trouble with my hearing aids. The box has been going in and out. I'm waiting for somebody to call me back so I can let them know that I need a new box for my hearing aids. Other than that, they have been excellent.

When I purchased my Audicus hearing aids, I went through the website, then I got in touch with the representatives. The website was very good and so far, the hearing aids have been terrific. I had hearing aids before, and so I'm quite used to them. I had Sydney hearing aids that were outstanding and I had those for about eight years. But then my hearing had deteriorated a little more, so I needed something more powerful. That was when I started shopping around and one of my friends told me about Audicus, which is much more economical than getting a hearing aid from a brick-and-mortar hearing aid center where you go in. Then I decided to use Audicus and I've had a good experience. I also referred someone else to them and they sent me a check.

Among The Wirecutter's honorable mentions, it seemed Audicus was the best option that allowed me to purchase just one hearing aid. I got a lot of reassurance, both on The Wirecutter and on the website with Audicus. They said, “It's a very hand-holding process. Once you've purchased it, they reach out to you to make sure it's set up appropriately.” There was a 100-day guarantee of you could return it within that period if you were unsatisfied. I was very satisfied with the website and the purchasing experience.

The rep was very knowledgeable, friendly and attentive when I purchased my hearing aid, and it was a very pleasant experience. This is my first one. The little piece goes down in my ear and the bigger piece is over my ear. The purchase process was very easy and the price was right. People should give it a try.

The Beam’s wire doesn’t fit my ear and the domes make my inner ears itch. I asked for a longer wire and I was told that a longer wire was not available for this model however I found that there is a #5 and Audicus told me that a number 5 is not available.. Overall not a bad experience.

I've been happy with my Audicus hearing aids. They worked with me initially to get them set up right for me. I charge them every night. I use Bluetooth, and I listen to a lot of podcasts throughout the day with my hearing aids. They're very good. I forget that I have them on. The fit hasn't been an issue at all.

I was watching YouTube and caught a commercial for Audicus. I had several hearing tests over the years and was told I was losing my hearing, so I looked it up. The price was reasonable. It was better than getting the $200 ones from Walmart, and I couldn’t afford the $5,000 ones. I called Audicus, and the rep went the extra 10 miles for me. She’s a sweet gal. Everyone I talked to was wonderful. They were good about getting back to me, usually within 24 hours, and they would call to check on me and explain things. I had a good experience with them all the way around.

I was cruising and clicked on the Audicus website and I was very pleased. I called and dealing with the specialist was wonderful. The quality of the hearing aids are above average, but not super.

I heard about Audicus through a friend of mine and reached out to them online. It didn’t take very long to receive my hearing aids. This is my first time wearing them, so it takes getting used to because I’ve gone so many years without them. The Bluetooth is neat. You can answer your phone with it and pair it up to your stereo, but they’re not like my Bose when you listen to music. Once you put them on, you almost forget you have them on, which is good. But if you get in the shower or jump in the pool, you better remember you have them on, though they’re water-resistant. The batteries are rechargeable and last almost 20 hours. Compared to other hearing aids I’ve seen, the price is very good. I haven’t used the app that long, so I’m still getting used to it. The customer service reps also call and check on you.

I went to a local place and they wanted a very high amount of money for hearing aids. They were a bait and switch type of thing. They were running a special, but I wasn't in the parameters. I took my results with me, and I went to our Sam's Club, because they do a free hearing test, and I would compare it to see how honest it was. They were not available. I left a message. Because Audicus is associated with Sam’s, they called and asked me if I wanted to talk to them about it or did I want to wait and go to Sam’s and do it through them.

I walked into Costco and talked to the guy from Audicus. I bought the hearing aids online. I called the lady, and she called me back. I ordered the hearing aids and got them. Audicus said if I had any problem, they would tell me how to do it myself. I'm 70 years old. I can’t do all that stuff. There’s no store to take the hearing aids to and have them looked at. I contacted Audicus by phone but I found out they only do it online. I should be able to go somewhere to take them where they work on them, clean them, and get them to work right. The hearing aids work but the right one doesn't seem to work now. I gotta get another one.

I would recommend Audicus. I saw them online and I like their 100-day guarantee. The hearing aids are good, and I like the size. I'm hard of hearing and the hearing aids made life a little easier. I have a question and I have to contact them, but everything is fine. It was a positive experience.

I was extremely pleased. The gentleman I worked with during the sales process and right after the purchase was extremely knowledgeable, personable, professional, and easy to work with. He even gave me a number that I could call him back. I called him once to get a pointer on how to get the hearing aid paired with my phone. It was very pleasant.

I tried a half dozen different hearing aids, and these ones from Audicus are the ones I'm most happy with. I got the rechargeable hearing aids. They're the best ones I've had so far. I like how it transfers the stuff into my other ear and it sounds like I'm hearing in both ears. They were expensive, but not as expensive as some of the other ones I've had. So, they're probably middle of the road. Some have been up to $3,000.

I saw Audicus in an advertisement on the internet, and the hearing aids are very user-friendly. I like them.

I filled out something online, thinking about hearing aids and a lady called me and talked me into it. She told me I could return the hearing aids if I didn’t like them. I tried that four times but nobody would take them back. I talked to another lady, and she said she would call me back but I never heard from her again. I sent the hearing aids to Audicus, and when I had them back, they still acted up. Then, the rep told me I was out of my warranty. But then they had the hearing aids for three weeks. They told me to send it back so they can replace it with another set that’s supposedly dialed in, because they're having trouble from the manufacturer. I sent them in last week, and I'm still waiting. Price-wise, I’ve seen people get the same kind for a whole lot cheaper. I bought these because Audicus said they take them back, but it hasn’t been like that the whole time.

Audicus is a good outfit. I have spoken to somebody, and they were great. They have the best customer service you could ever deal with. I really like that I could hear with my hearing aids. That’s the best feature. It's got excellent quality. Audicus is the best organization I could deal with of any product I've ever dealt with.

I told one of my doctors that I needed hearing aids, then I heard that Costco had hearing aids. When I called them and set up an appointment, I got a call about two days later from Audicus saying that they could do it over the internet. So, I sent them my information and the audio test that I had, then they set up the hearing aids and sent them out to me. After I got them, I got on the phone and set up the app. Everything worked out great and so far, I like the app that lets you click the hearing aids to different settings for conversations.

I couldn't hear and I wanted hearing aids. Price-wise, Audicus was what I was looking for so I bought from them. I talked to a specialist and they set me up on a payment plan. With my Audicus hearing aids, I can hear fine and my wife said they have helped some, so that's all that matters. I know they say, “Don't get them wet,” but I've worn them in the shower three times and they work just fine. I put them in a bag of rice right away, and that took care of it.

I've had hearing aids for 10 years and when I first got them going off of my health insurance, they were affordable. Now, to replace my five-year-old hearing aids, it’s around $7,000 which is way more than I paid in the past. Audicus costs around 1,500 and I found that affordable. Also, their quality is comparable with what I tested with the $7,000 units. I like the Bluetooth feature, too. There was a point where they were going to download an upgrade and found out that my original hearing aids were not compatible with that upgrade. So, I got a second set of hearing aids from Audicus because of that. I had a person that I talked to for that and he was very helpful.

I was having trouble hearing in crowded areas and I went with Audicus because the way they spoke to me on the phone made it comfortable to do business with them. I got the Omni 2s, and it takes a little while to get used to, but they are comfortable. There was a couple of little glitches at the beginning but they worked through it with me and got all the bugs worked out of it. So everything, at that point, makes it all good. My hearing aids are the rechargeable type. They're behind the ear and the wire goes into the canal. I like everything about the way that they project the sound. It does everything that it needs to do for me. I like to be able to talk on it. I like that I can talk on them in my cell phone. I tap on my ear and pick up the phone.

I had a prior experience with Audicus and I needed an upgrade. I appreciated the much more modest price because I'm susceptible to damaging or losing the device. Lo and behold, I did lose one within the first couple of months. So, I had to replace that. Price-wise, they're not the most expensive out there. Working with Audicus has been good. They're very attentive, they communicate well with email and they're very good on the phone. I had to call them several times in the buying process. I got an over-the-ear type hearing aid that loops over the top of the ear. It has what I call an extra little pigtail on the part that inserts into the ear. That's a little cumbersome when you're installing them. It doesn't install quite as easily, but I think it makes it a little more secure in terms of locking it in. Oftentimes, I take the hearing aids off when I listen to music and I'll set them down someplace and I'll forget about them, and then I may forget to put them in the charger, although that hasn't really been a problem. They generally last a lot longer on the battery than between my charging cycles. I generally do it every night.

Bernadine has the Audicus Omni 2 hearing aids and they’re awesome. They work much better when she has them on, but she's not very good at wearing them. Her hearing is bad but it’s vanity that makes her not put them in. When they're functionally in, they're great and she can hear us very plainly from wherever. There's a microphone component that's behind the ear, and then there's a plastic nib that goes inside the ear canal. And I got the one with the chargeable case. The design is good, and I'm very pleased with Audicus. They have support and they went through the system. Their price point is right in with the mid to high ones, but their quality and what they give you is better. Anybody who's looking for hearing aids should have them under consideration. They're more expensive than people think, but it's a small, sophisticated piece of equipment.

My experience with Audicus has been mixed. Based on their initial recommendation, I started out with Beam models. They were disappointing. They didn't seem to help my speech discrimination in noisy environments, and the Android app was inconsistent in its ability to configure them. I requested they be replaced with Omni 2 models, which was a seamless transition, albeit I was charged the same for the Omnis as I had paid for the Beams. The Omnis are better than the Beams, although not perfect, They still seem to amplify background noise almost as much as speech but still improve speech comprehension slightly. The "Hearing Remote" app for my Android phone is flaky at best and useless at worse. Despite my phone's compliance with recommended specs - Android and Bluetooth version being compatible, the app rarely connects.

I could hear people, but I couldn't understand them. It was like they were mumbling and I couldn't figure out what they were saying. I was thinking of going to Costco to get hearing aids because I have a Costco membership but my cousin was telling me about Audicus. I went with Audicus and I did it all through the website. I had a very easy experience considering I'm 77 years old. But when I went on the website to find out how to clean the hearing aids, I wish that whenever they're describing something, they could make it real big on the screen and show where the tool goes.

I was needing something real bad but couldn't afford $6,000 at once. I saw Audicus and it seemed to be a pretty good deal. It was about $1,600 that I had to pay for the hearing aids. I also read a lot of reviews and it was good on them. I took the hearing test online and I thought it was gonna be adjusted from that hearing test where I could enjoy them. But so far, it hasn't been that way. The background noise is so bad. It's a high pitch and I can't get it adjusted. I'm not real savvy when it comes to that so I don't wear the hearing aids very often. I've got them paid for, but I'm not real satisfied with them. It could be partly my fault because I hadn't followed up on them, but they're not what I expected them to be. Though I like the size of the hearing aids, I wouldn't advise others to get them.

The batteries were dying on the hearing aids that I was using and replacing the battery was almost as much as getting new hearing aids because it was a different kind of battery. I was looking at other places, and even with a Medicare discount, the behind-the-ear hearing aids at the hearing center that I was going to were more than I could afford. I had to look at other options, and when I was looking around, I saw Audicus' ads. I read reviews on them and most of them were positive. Also, they're within my price range and customer service has been more than helpful with all the issues that I've had.

I have a coworker that was already using hearing aids from Audicus. So, I looked at prices and everything. I went with the price of the plans and the recommendation from somebody that's had numerous amounts of hearing aids in the past. She was pretty much satisfied with Audicus more so than any brand that she had in the past.

I had some friends that had purchased Audicus and they were happy with it. So, I thought I'd give it a try. I worked with a very good specialist. Using their website is okay, too. I have no problems. My hearing aids got good quality and they help me a lot with conversation. I really like that I can use the phone to turn it on and off if I need to. Everything is good.

Wave 2 Hearing aids. Everyone was great from start to finish. I have been an Audicus customer for several years and they never disappoint. My new Wave 2 hearing aids are WONDERFUL. Using the CareCredit card and also the trade in credit was an added plus for sure. Thank you to every member of the Audicus team that helped me.

I have hearing loss mainly on one side. I got an Audicus hearing aid because of the price but so far, if I put it in my good ear, the sound is so loud that I can't bear it. And if I put it in the bad ear, then I don't see any improvement. I'm not sure that I'm turning it on correctly, so I rarely use it. I'm also disappointed that there's absolutely no backup service from the company.

I already was wearing hearing aids and was getting them through the audiologist. They were getting more and more expensive. When I started with them years ago, they were $4,000 a pair and this last cycle was gonna be $7,000 so I went out and researched. Audicus had a good price and they did what I wanted. I have tinnitus and I wanted a hearing aid that made white noise so you can't hear the ringing. My old hearing aids had that and Audicus has that feature as well. A lot of the other hearing aids don't.

The audiologist I went to had someone in-house that was offering hearing aids and it seemed extraordinarily expensive. I went online to see if I could find something that was more reasonable. I saw Audicus and found working with them was pretty easy and efficient. I've been happy with Audicus. In fact, I've gone back and made some changes as my hearing has changed, and they've adapted. They saved me money over what I thought I was going to pay until over what they were able to work out for me.

I gave Audicus a shot after I saw they were well-rated and inexpensive. I like them a lot. They are most useful to me in conversations, watching TV or live performances, or going out to dinner at a noisy restaurant. I can use that little bit of assistance. They've been a relatively minor but meaningful improvement.

I had a hearing test the day before and the prices of hearing aids were outrageous. So I got in touch with Audicus. They used that hearing test, and I bought the hearing aids from them. I haven't used them that much, but they do work very well. It has a Bluetooth that can last for eight hours before I need to recharge. I use the app for volume control. Once I get used to wearing them, everything will be beautiful. They're good quality for the price.

A minute after I logged into the Audicus website, someone called me. It was a rush and I didn't even get a chance to look at the website. They called me on my phone because I put my phone number in. They said I would get a 10% discount or some type of promotion. They said the deal was right then and it was gonna end if I didn’t buy the hearing aids. I was talked into it and I bought them right there on my credit card. I paid $1,800 for them. They're not super expensive, but they're not cheap either.