Casper Mattress

Really easy to order. Shipped to my home. Easy to setup. Gives very comfortable sleep. Made my backache go away. Was a good buy. Have some trouble keeping the sheets tucked under the bottom end because the mattress is so light, but so easy to make up.

I chose a Casper mattress 2 years ago because Consumer Reports rated it as one of the best. It has proven to be the best mattress I have ever owned. It is firm, but not rock hard. I’ve actually been sleeping better in the past 2 years. I don’t know if it’s the mattress, but I’m happy about that. Personally I am tall, thin, and a side sleeper. It was effortless to purchase online. It arrived in a timely manner in a box, and was easily unpacked and set up with the help of one other person. Thanks Consumer Reports.

Best and most comfortable mattress ever period. I couldn't go back. Seamless delivery. Excellent customer service. Very satisfied overall. We need more innovation like that and the world would be a much better place.

I did not finance but that was not an option. When I slept on friend's Casper mattress while visiting, I had commented on how comfortable her mattress was. I was surprised to find out it was shipped in a box. I decided when my son was getting a new bed to use the same mattress company.

The bed itself wasn’t terrible, but for the money we didn’t love it and decided to try a different bed 3 weeks in (well inside their 100 day free trial period). Customer Service was adamant that we give it at least 30 day trial for “our bodies to adjust”. After 45 days (still within our return period) we called them up. Bed was still too firm for us and my wife and I both wake up with aches. They tell me they will gladly take back the mattress, but we are stuck with the frame because it only has a 30 day return policy. Several calls and requests to speak to a manager they are still refusing to give us a full refund. Very shady business practices and terrible customer service. Would not recommend this company to anyone.

We bought this about 4 years ago. It has caused us pain and stiffness but lately it is sagging and warped. We are not large people so I am very disappointed considering the cost and now it is too heavy to move out to the trash.

Ordering the mattress was very easy. I was able to get financing by putting down a down payment on it. The overall price was much cheaper than at a furniture store. After the purchase delivery was fast and it came in a box. I was able to set it up quickly. After 5 years I still have the mattress; however, you cannot flip it so I feel like it is wearing out already. I am looking into a new mattress, the price is right for Casper but not the longevity.

Had this bed for a year. So far bed is fine. Holding up very well. Stays cool. Moves well with your movement. Very comfortable. Mattress came out of box easily and opened up and puffed up well. I have had other people sleep on this bed and get nothing but good remarks about it.

Way too soft. I own a $1000 queen size Casper mattress. It is dangerous to sleep in...everything hurts after 1 night in it...I should of replaced it when I had the chance....I want my money back..Is there a recall on the queen size casper?

I trusted Consumer Reports, but I should have known that a "comfort level" of 7 was going to be too soft. Figured I'd try it since I had like 100 days to give it a shot. It worked pretty well for the 100 days. Now, six months later, I am in absolute agony any night I sleep on it. Yes, I'm 6'4" and weigh 260 pounds. So, I'm a big guy. I think smaller people might find it just fine. But, frankly, I've now tried Casper and Tempurpedic - the Tempur was ok, and lasted much longer, but there's no way I'm paying $25,000 every 3-4 years. I finally went back to a good old fashioned spring loaded bed - firm, Simmons (great because of the individual coils). Talked them down on the price to about $475. No more back issues. Just buy an old fashioned spring bed and make sure it's firm. All these new foam and gel mattresses are a gimmick. I'm sure they're nice for some people. But if you have back issues, don't do it.