Domino's Pizza Reviews

My husband and I have ordered from the Westfield MA Domino's and they have messed up our orders more than once and we never complained until the last time we ordered from them. Our whole order was a mess and so we did call this time because after all it's not cheap. They told my husband when he called that they would give us credit for a free order of wings so we called to place an order tonight and get the wings and they wouldn't honor it and "couldn't find it anywhere" and refused to give us the wings. Long story short, we won't go back here.

The driver was on side road with brights on in my eyes so I flashed him when he flew out of side road trying to rear end me so I tapped brakes. He flew up beside me into oncoming traffic cussing at me. So I grabbed phone and video him. I called the store in my area told them it was urgent and they put me on hold and finally hung up. That driver is a threat to society and a liability. And they could care less.??‍♀️

So, I didn’t even want to rate one star but unfortunately I had to. I am permanent customer of Domino's. Today, I went to one of their outlet for using the restroom and the manager denied it. I requested but they were so stern and didn’t even respect the condition of a female. They literally suggested to pee outside in open and locked their washroom. This was never expected from a literate firm like this. It's shameful and disappointing.

S. P road Gaya Domino's denied to provide every day value offer. Order number is **, date 16/11/2020. The reason the sales person claim is it was ordered from above. Is this the way you are looting us?

I was very pleased with the my order until I got to my boneless chicken. When I open the box up I was very disappointed. I had an 8 piece chicken nugget that I spent $6 on. The rest of my order was perfect. This was very upsetting.

I ordered a 12inch pizza and a pasta bowl. I found a long black piece of hair in my mouth and another hair attached to another slice of pizza. I could not eat the pasta bowl due to the thought of finding another hair. I have been a rewards member with Domino's always giving the drivers the max tip of 20%. To this date I have not received my refund and I am still having stomach pains.

I place the order at Domino's at 1801 Valley View Drive at 9:10 p.m. Saturday night. I use the tracker to see when when the delivery would be. I spoke with ** the manager a little after 10:30 wondering where my order was. ** tells me that they are two hours behind and so I asked if I wanted a refund would it go directly back to my card and ** informed me that it would be a few business days, so I decided to go ahead and wait for that order because it was my last 20$ but I asked ** would it still be fresh he told me that they would remake it so I said okay. I have no choice but to wait. I also asked ** if it would be here before 12:00 and he said it should be. No apology. He just hung up... Okay.!!

After an hour passed and refused cold uncooked all the way pizza the manager used my credit card 5 times for online google purchases. My bank locks my card and I have place fraud charges on my card. He was the only one with my card information and I know he is the one that did this. The bank will be investigating. If you read the reviews on this location there is a problem and your information could be used after it is stolen for his personal gain. I pissed him off and this is how he repaid me. Do not give your credit card information to this location.

This Domino's has the best pizza delivery and customer service that I have seen in all of Greensboro! I have tried all of the pizza delivery services, and domino's was by far the best. They made our orders super quickly, and delivered them even quicker hot and ready. I will definitely be ordering from this domino's in the future!

Overpriced "Nothing Pizza". Very dry and tasteless. Waste of $16 if you ask me! Took too long for delivery and pizza was just YUCK! Nothing but Cheese and little tiny slivers of shaved beef and I think I actually saw a small chip of pepper.

I placed an order online on 10-25-20, the delivery drivers delivery, taking into consideration of weather, and very busy night, people called off leaving fewer delivery drivers available to deliver orders;(verified when spoke with the manager on shift, when I called to get credit on the items I ordered wasn't received). As the customer who paid for the order, on my end inquiring if the delivery driver was on their way; since, finding the addresses in bad weather, the dark and no porch light on, etc., can be a factor which isn't the drivers' fault), just as I was dialing and had hung up due to a driver being at the door, and I hung up before talking to the person. I had my door and porch door open, to make it easier to get the order.

I ordered online for pick up it said would be ready in 16 to 26 min got there to pick up in 30 min not ready had wait 5 more minutes. Only 2 employees one had no gloves are face mask the other had no gloves. I threw the pizza in the garbage & bought me a burger. I won't be back.

We called in for delivery, they put it in carry out. After an hour of our pizza sitting there, they thought we should still take it. The 2nd time, we ordered hot wings and got chicken nuggets. So there will be no more Domino's coming to this house. Sad case of bad business.

I am very unhappy ☹️ with Domino's, about 3 times last week we placed a order for delivery, first time they forgot a item, then they told me they were going to bring it (NEVER DID), second time that week also for delivery, well DELIVERY DRIVER NEVER SHOWED UP, then we call and NO ONE ANSWERS BUT I CALL FROM ANOTHER PHONE IN THE HOUSE AND THEY ANSWER, obviously they they were ignoring our calls because they never even bothered to call and let us know about our order, when I finally spoke to someone he let me know that the driver called when he was at our doorstep and they canceled our order because we never opened the door which was a lie because our door was open and we were outside decorating for Halloween, THEY NEVER CAME. THAT'S WHY HE SAID THAT, then he gave me in store credit for 50.00$.

My Sweetheart & I are very pleased with the quality of the service & excellent Pizzas from the "Domino's" located on Central Ave & Thomas rd. here in Phoenix AZ! We ordered 2 large Pizzas from them on 10/21/2020 using my mobile phone, order #1001, and they got EVERYTHING RIGHT! (I rarely make reviews & only when a business is extraordinarily outstanding one way or the other) Not only did they get our order Exactly as requested; Double Pepperoni, Double Cheese, Double Bold & Spicy Sauce on Garlicky Buttery crust along with a Double "Everything" Hawaiian that were Both Far Better than anything we've gotten ANYwhere since the "Pandemic Crises" started. FOR HALF THE PRICE! Thank You from Dave & Holly.

It was my daughter's birthday and I ordered pizzas for the party. It is almost 1 hr still we didn't receive our pizza, I thought it might be they are too busy so I called them, I was put on hold for 10 mins and then it got disconnected, then again I called them and again I was put on hold for almost 20 mins and the call got disconnected. If they are not able to deliver so just let us know. I will never ever order any pizzas from them..Made a very big mistake.

I ordered the pizza online from Domino's at 1046 Albion Road, Etobicoke and it was out for delivery at 12.28pm and I was waiting for it to come early as it was just distance of 2.3 km. And I tried to call at store 2-3 time but they not answered the call. And I received call from the delivery guy at 1.04pm so it's too frustrating taking long time to deliver as I have all the details regarding order and delivery guy name was **. Please look at this as soon as possible. If you want proof I have all the screenshot so.

I called to place an order, The lady answered and she already knew my name, she took my order and then said, "It's not fair. I know your name and you dont know mine." She then said her name was Cassie. She was just so nice to talk to..THANK YOU DOMINOS.YOU NEED MORE CASSIES.

Today the deliveryman refused to bring my pizza in. I called Seminary Rd store to complain, Jermail was rude and said he couldn't force the driver to bring it in and won't refund my money until 2 days.

I received an email giving me a coupon for a FREE Medium 2 topping pizza, for delivery only, online ordering only. I even received a reminder that the coupon was expiring soon. When I went online to order for delivery, I got an error when I checked out that my order didn't meet their minimum order to have it delivered - the cost of the "free" pizza was $1 less than their minimum, so I added a dessert. STILL didn't qualify for the delivery the coupon restricted me to have to use. I'd say the "free" pizza was only free if I spent MORE than the value of the pizza, plus their delivery fee, plus they wanted a tip for the driver. PIZZA WAS NO WAY FREE - FALSE ADVERTISING! THEY SHOULD BE ASHAMED. I canceled the order, and won't order again for quite a while.

Ordered 2 pizzas, can honestly say I have never been so disappointed in the product I received. Pizza had little to zero sauce...crust was dry and cheese was burnt. It will be a long time before I go back to Dominos.

We've had many issues in the last 6 months but today boy! We aren't animals to have our food left on the floor on trash day in front of the chair we leave for deliveries & stated on my order notes. So ignorant really. We've dealt with paying & not receiving an order & them closing, cold food, open boxes on hot days left with flies going in them. I'm so disappointed.

Made a mobile order, and waited almost 2 hours for food to arrive. When the food arrived, was not hot, and when I called to complain about it, the workers on the phone called me and my friend a liar. Very rude and disrespectful staff.

I ordered a pizza and wing special from Domino's on 109 Street and 84th Avenue and when I got it the pizza wasn't cooked and it was very very thin. No crust to it at all. The absolute worst pizza I've ever had. That's pretty bad because I've eaten at Pizza 73.

Today very bad experience. Never had this type of experience before. Usually I check my pizza to make sure it's correct, but this time I did not, actually I ordered premium chicken, mushroom and jalapeño Topping pizza For carry out. After coming home I saw they messed up the my Order and packed sausage pizza which Will I never eat. After calling them Dominos people were very arrogant and they were Telling it’s happen and very common. People never go out in this type pandemic situation, at least they must be some very conscious at this type of situation. Now I am afraid. How can we believe Dominos cleanliness and how safe it with Dominos?? I decide not to go once again to Dominos in my lifetime.

My complaint: I ordered three pizzas and received two. I immediately walked down and spoke to the delivery person who looked at me and said “well I only got two.” No apology, no thoughts on how to resolve the issue. Just basically tough stuff. I called the office and asked for a refund. They stated they could send another pizza in 30 minutes or I could have store credit. Food arriving 30 minutes after the others is useless as other pizzas will be cold. Store credit does no good because honestly, I’ve already paid and I don’t need to be beholden to order another pizza. We just don’t eat that much pizza. First I was told there are no other options, then the girl stated that they could re-ring the order but that would be a pain and they just weren’t going to do it.

I had placed an order. When I place my order I was very specific that I do not like nothing hot and the person that took my order that they understand but when I got my order my wings was hot. I called back and spoke to a manager and to me he did not care how I felt and he said it was nothing he can do. I was specific and still got what I said I don't eat. I think that was wrong. Thank you.

So Taco Bell finally met its match. Ordered the Chicken Taco pizza from Domino's yesterday and today my stomach has turned into a gymnastics class practicing rolls and flips all while the history of Pompeii is being re-enacted in my toilet with Mt. Vesuvius being played by my butt. Fun times!

Of all my experiences with Domino's over the last 30 years, the erosion of service and quality is at an all time high. Nowhere is this more evident than in the Mt. Washington Cincinnati location. During my last three visits I was which were all during the last two months, I was issued "your order will be ready for pickup by "such and such" a time via text message. The first time I waited 20 minutes standing in the lobby. Obviously the pizza hadn't even been started by the time I arrived. Nonetheless I sucked it up, waited, paid and left. The pizza is what it is, nothing great expected and certainly no surprises when nothing great was received.

Ordered 3 Medium 3 topping pizzas for $7.99 each, online (glitch in their online system). They charged $13.99 each. Called to tell them about it. But the manager refused to even credit the difference or refund the difference. Even though the coupon said 3 medium 3 toppings for $7.99 each. So BEWARE when ordering online. Make sure the numbers are correct. As for me or my family never ordering Domino's pizza again.

The Domino's in Wasilla is dumb. I live 6.2 miles away and they tell me they can't deliver after doing it many times before because it takes 30 min to get to me. **. It takes 10 15 if you stay below the speed limit. They didn't want to be bothered which is not good for a company.

Ordered 3 pizzas, 2 orders wings, 2 pop. Food arrived on time and was good. After tipping driver $5, order came to over $92, which is way overpriced. Wouldn't expect to pay $24 for a 14 inch pizza from Domino's, but did.

I tried to get some late night pizza delivered to my room and after an hour and a half I still didn't get no pizza. I called multiple times and even stood outside my room for 45mins and still no pizza.

The estimated delivery time was 37 minutes, which was the only reason I ordered from them after driving all day. I was tired and hungry or I would have just gone out for a real meal. I ordered at 7:19 pm, and fully expected my pizza to arrive no later than 8 pm. At 8:45 pm, I was still waiting on my food. When it finally did arrive, it was unfit to eat. I had ordered a thin crust pizza, which is nasty if reheated in the microwave. I sent a complaint, but the management of the Asheville Domino's could not care less. I don't want another pizza, I want my money back since I ended up just throwing it in the trash and going to bed!

Your Domino's Store: Domino's #7822 665 E Los Angeles Ave. Simi Valley CA 93065 805-527-7493 Delivery Time: Approximately 26-36 minutes. Order Details Order #: **. Date: 07/29/2020 7:15PM. All I had to eat that day was a piece of toast. For dinner I ordered the New York cheesesteak and Chicken Parmesan sandwich along with some other items. I ate half of each sandwich. Later I started having pains in my stomach and intestines, sweating and then chills. I checked my blood pressure and it was elevated along with my heart rate. This lasted for a day and a half. I actually thought I had the Coronavirus until it went away and realized it was food poison. The reason I am writing this review is when I called the main office and told her what happened she said "have a nice day and hung up." I guess they don't care about my business anymore. I would order at least once or twice a month. Not any more.

I Ordered two pizzas from Domino's Pizza on Randoll Mill Road in Arlington, Texas Store Number #6903 on July 21, 2020. Upon receiving the pizzas they appeared to have no problems. After biting into one slice I noticed a really doughy texture that did not appear right. Upon closer inspection I noticed the pizza dough was not cooked directly under the ingredients. The person that was spoken to on the phone said he had spoken to the manager and it would take an hour and a half to get a replacement for the 2 pizzas that were not cooked. He also told me that I would have to physically drive to the Domino's store and bring back the pizzas that they had undercooked.

Serving Undercooked Food that puts Consumers Health in Danger and then, refusing to take responsibility and provide a refund. I ordered from the store location# 5711 on Campbellton Road in Atlanta, Georgia. I paid $61 for my order. This location is less than 1 mile from my Home but they always take close to 2hrs to deliver my food. When I finally received my order. The Veggie Pizza was cold and very salty. The Chicken Wings were undercooked and pink inside. It looked as if they gave me one scoop of pasta because it was spread so thin and in one bite I could see the bottom of the container and the container looked empty. They did not provide me with the correct dipping sauce that I paid for.

Maple store is rude on the phone. They say you are the cause if there are issues. When you write in to complain to head office no one contacts you. Delivery people were not wearing protective gear, when I complained they said I was wrong.

Pizza ordered was a thin crust extravaganza, substituted chicken for Italian sausage and spinach for green peppers, and added tomatoes. Pizza arrived cold, burned edges of crust, burned spinach, probably a half dozen pieces of pepperoni, and no ham. There was maybe a teaspoon of dried out chicken on the pizza, and so many tomatoes on it I think they were trying to cover up the rest of it. I have people to feed that ate it begrudgingly, but it was nothing short of yucky.

I called and ordered 2 pizzas and 2 stuffed cheesy bread. I said to the guy that I did not want jalapenos in the cheesy bread just bacon. He says ok and repeats it. It gets delivered. I cut into the cheesy bread and there is jalapenos and no bacon. I call the store and tell them what happened. He calls the guy over and says, "Did you make this, very unprofessional" and then he puts me on hold, he then says he will give me a credit for 2 cheezy breads on my next order. That's it. He says, "Thanks" and hangs up. I will not ever be ordering from Domino's again. Very unprofessional and truly don't care about the customer. This was the Ambler PA site. I paid 59 dollars for a dinner I can not eat.

This store has an employee issue. Both times same person involved. 2nd time forced to call in my order due to android app not working again. Asked for well done pizza. I more than than sensed attitude with that request. Neither pizza or parm bites were done. Didnt bother calling store on the issue again to have same person involved both times to be one I would have to speak with.

I've paid over RM100 and the pizza never came. I tried calling but to no avail because the answering machine said "due to social distancing, we do not provide phone services". I know it's 2020 but social distancing means physically distancing and not talking in PERSON, not through phone, COVID is not an online virus! I called the HQ and they said that we will get a full refund in 2 weeks' time. It has been almost 2 months and they said that they are still "working" on it.

I use to love Domino's however within the last year the product has gone downhill along with customer service. 2 times I have order from this store in Destin Fl. it will be my last. First time employees were rude and pizza took over an hour. This time it took 1.5hrs and pizza wasn't even done all the way. For the price I pay, $20, the quality is very poor. I've finally learned my lesson!! Thanks.

Ordered a coupon deal from Domino's 6/21/20, order showed up incorrect, after calling the store, responsibility was denied, higher-ups denied responsibility, I I suggest you find another pizza delivery service. Domino's has failed.

I placed an order at Domino's Pizza on May 31, 2020 at the Upper Darby location in Pennsylvania. I placed an order around 3:50 pm. At 5pm, I called the store to see where my salad and 8 piece wings had left the store. The guy that answered the phone told me that all orders had already left the store and that they were closed. He did not even bother to verify if my order was among the orders to be delivered. I waited for what seemed like forever for a product that I paid for. My food NEVER came. I called the store multiple store and filed a complaint with the company directly. No one ever responded to my concern. I will NEVER EVER order from Domino's again. They are thieves.

They are emailing me and texting me any for "Order two items for 5.99 each from the listing of pizzas and more". But when you select two items the price is more than $5.99 for each. Is that kind of business good for Domino's Pizza or Its customers?

I walked into Domino's Pizza on Saturday around 5.30 pm at YELAHANKA new town Bangalore on 6th June 2020 and when I ordered pizza, reception guys were reluctant to take order and insisted only payment via Paytm is accepted and no cash, no credit card and no other payment is accepted. I am not sure if the guys working in Domino's are aware of any online and digital payment or they do want to damage the reputation of the company. Please check. I am a customer who went to buy Pizza for my Kids.

Today Was the only bad experience with quality of pizza. The Domino's location I go to is very consistent but today's pizza was like a new employee first day very thin and dry but everyone is allowed a pass! Lol we will see next time.

I have been a very happy customer for Domino's for last 17 years, enjoyed the Pizza of Domino's with my family everytime I ordered, but that cannot be said for my last two orders, specially the one was placed today 31/05/2020 at 8.09PM (order no **), by my friend in Sheikh Sarai store, which needs to be delivered to my home in Mahipalpur, CRE at the counter took the money from my friend and said the pizza will be delivered at the mahipalpur address, after few minutes, I received a call from Sheikh Sarai store, stating that the pizza will be delivered to you from the nearest store in your area, we agreed, we waited for one hour, as I received a message stating the pizza is delivered already, then I called the Vasant vihar store to confirm the status, and then the horror started,

We had a small get together with some old friends and we decided to order a pizza. We ordered a large thin crust veggie pizza and we were charged $24.95 for the pizza. We were charged double for the price of the pizza but because of the Corona Virus we paid it. We ordered bread sticks, two salads and dressing for the salad. We were charged for each dressing cup which was $3.00 for each one plus the drivers tip $5.00. The total cost was $57.00. This pizza shop is located in Kentucky and we paid double for the order but because of the Corona Virus we paid it so we could have food for our friends and us. We will never order again from this business because we were overcharged!

My order has been wrong for the last three times. I will never order from them again in life. I called after I ordered online to verify my order to make sure they had it correct. Nevertheless, it was still wrong. My granddaughter loves pizza. It's the only reason I have continued to order. My mistake. This location is at 515 N Galloway Ave. Mesquite, TX 75149. The GM is **, and the # is **. The service is absolutely horrible.

With this pandemic situation, I'm ordering too much online for delivery and Domino's never let me down (sorry Pizza Hut). Here in LA, the traffic may get very hectic but the delivery was done in 25 mins which I was expecting 50 mins. Great job Dominos!

I called to order pizza for my family which we hadn't done in sometime so I didn't have any recent coupons. When I called I asked the person on the phone if they had any specials going on that evening related to what we wanted to purchase. He was kind of rude and said there was one deal that was going on but it was for pickup only. At this time my house is quarantined because of Coronavirus so that wasn't an option for us but I asked if there was anything else related to our order that could help with the pricing and he basically told me either order or don't... 2 days after we ate their Pizza I got a flyer in the mail and the specials going on related to my order. 2 days prior I could have saved over $25!! Which at this time with no one being able to work in the house due to the Corona virus I was very upset.

I had an issue with my delivery and order, something another organisation might just apologize for and sweep under the rug, but Domino's Pizza went above and beyond to put a smile on my face. It's wonderful to feel loved and appreciated.

Had pizza from Domino’s last week, take out as they do not deliver to my address. They emailed me a coupon for a free two topping pizza with my next order. I went to place the order on the app so I could pick it up and it popped a message saying coupon for delivery only. I called to ask manager how I could redeem coupon since they do not deliver to me. He stated he has never seen Domino's send a coupon delivery only. I gave him the coupon code and he looked it up and simply said there was nothing he could do, he could not accept the coupon. I had to do it online. I asked, "Can I order online for delivery but you will know I am coming to pick it up." He said I had to put in an address and they had to deliver. He did not even offer a hot spot to meet. Seemed very incompetent and not willing to help a customer. Domino’s lost my business.

I ordered a pizza online. Took one hour to get it. That was before coronavirus. It was not hot, warm. MOSTLY BREAD. They charge $3 extra for delivery, then you have to tip the poor delivery person. A cheap warm piece of bread winds up costing $20 and you wind up tossing it in the garbage. Not worth the money.

Placed an order through their website (03/30/2020 order #**). I have had a pizza account with them for years. They delivered someone else's food. I called and complained. A "manager" offered me store credit. I said I wanted a refund. I was getting nowhere on the phone so I took the incorrect order back to them, along with my receipt of what the order was supposed to be, to prove they messed up. Manager just kept saying I'll get store credit. Made her throw the order in her dumpster because I didn't feel like filling up my garbage bin with someone elses food that I did not order.

I walked in to pick up my order and when I discovered after opening the lid, there was no pepperoni on the pizza. So I asked the cashier who was in front of the register if we could add pepperoni to the order and he said that they do not do that. I understand why after the explanation and I thanked him for it and proceeded to plan “B” to see if they would simply cancel my order and allow me to place a new order for the pizza and get what I originally came to pick up for my friend. Before I could finish asking the new cashier who was now Oscar, Oscar informed me that I would not be able to order at any Domino’s store because I canceled the order. So I said please cancel the order and left the location.

I ordered my food online at 8 it is now 11 still have yet to receive. Shamera apparently is my cook but she took too long. They said approximately 58-68 minutes then changed it to 85-95 minutes. When I called it was playing in the background and no response. All I can say Never Again.

Waited two hours for my pizza order at 4:20. Didn't get here until 6. Then pizza was NOT cut at all. I took picture but don't know how to post here. Driver said store was busy. Turns out that was a lie. THE END.

Domino's came on time and HOT!!! I have never ordered a pizza that arrived so hot and delicious. This was for a work event and it went well due to this scrumptious pizza!!!! I ordered the pizzas with extra tomato sauce and well done, I highly recommend doing this with your next order. You will not regret it!!!!

The worst company to order from! My order was canceled and they didn't even bother to inform me. I ordered at 9 and at 10:30 I found out that my order was cancelled for no apparent reason. So, around 11 at night we didn't have anything to eat! I am never ordering from this place again.

I am a widow and live alone most of the year. Today I had a craving for pizza and was placing an order for pizza and side of stuffed bread sticks with Domino's. I used the coupon offer and when I went to check out it was trying to get me to buy soda (I don't drink soda) or desert which I really don't need. When I hit continue to check-out it says I haven't reached my $16 plus minimal for delivery? Seriously? How ridiculous as the food I ordered would last me for days as it is, some of it probably frozen for future cravings. That was a crazy high minimal in a State that has a lot of elderly living alone. You lost my business for sure! I chose to have a bowl of cereal for dinner rather than be forced to buy food I didn't need or want.

If I could check no stars I would. We ordered our food and received it in a timely manner. Well 1 item we ordered was a salad with ranch. How can you eat a salad with no dressing? You can't. And no I don't have any in the fridge so I call back she said she sending 1 out. We wait 47min. I call back. She said, "Oh well no one told him to bring you 1 so you're not getting it." Well my words was, "How the hell you telling me I'm not getting my ranch? Come on people .50 ranch." She hangs up on me. I call back and demand a name of someone higher than her and she refused. Her name was Stormy. She says she isn't allowed to give any info out. Since when not know a mgr of a restaurant not allowed. We order there a lot and we have never been treated so rudely. How do you allow managers to act like that to faithful customers.

After ordering home del. I watched on Domino's app tracker my pizza being prep for over thirty 30 min. I called store to find out what the holdup was. Was told by recording for 10 min someone would answer then was hung up on. Called back, got into my car, drove a mile to store 2734, walked in with phone recording playing, was ignored for several min with no one in front of me. Finally someone asked what they could do. I ask why it takes so long to prep a pizza. Or answer phone. Was angrily by manager. They were too busy. I said that's no way to run a business, cancel my order and I no longer would be a customer. Was told that was fine, he don't need my business. I've been a Domino's Pizza customer for 40 years but never again. Their pizza is average anyway so big lose.

I have little ones I cannot leave alone. I am a single parent. If I order out I expect my order to come to my door. Not for me to come to someone's car. If you're not comfortable then you shouldn't be making home calls!!! It does not make sense.

Horsham PA store; barely any sauce but ordered extra, small amount of expired toppings, burnt, and a tip without consent. Upon complaining the apathy was apparent. Corporate also did nothing to refund.

I ordered a pizza and a sandwich; I received a sandwich and chicken nuggets. The delivery insurance is non-existent. This place can NEVER get an order processed correctly! This is not rocket science. SHAME ON THEM!

Today (1/02/2020) one of the horrible experiences we had with the customer care of Domino's Pizza. An order was placed at 6:15 pm through Swiggy for GARLIC BREAD. The Swiggy customer care Says that, "The domino's people have their own order service so we cannot confirm on the delivery time." It's like I have got my money. Go to hell and check for your order yourself. When you can't provide service properly shut yourself down. We later called the domino's to check.. They say it is on the way...Sir for about 4 hours now. Pathetic. Why don't Swiggy as well as domino's close down if they cannot give proper service. I shall never order through these again. Be ready to keep yourself waiting if you order from any one of them. Good luck folks.

This Domino's Pizza has almost always been sketchy or weird. I placed a phone order. I went to get it. She rung me up. As I waited a worker was sweeping the floor and, staring sweeping and staring sweeping and staring at me, get it. It was weird. I mean what? What are you looking at. Anyhow did this childish acting male idiot want a free pizza from me. Then finally my order was ready, again the weirdo was watching as I received my order. Seriously what are you looking at ???? holding the broom. Do you work. If so work. You are weird and crazy and lazy. Where's your supervisor. Anyhow this Domino's is okay. As for the strange workers I can't say much, get new employees who are polite. I don't care. People should act their age, and not act childish and inconsiderate.

On Jan 24, 2020 Being a vegetarian person, I ordered 2 Mediterranean veggie sandwiches online, so I picked up the order and go straight to my home. Unfortunately, as soon as I reached home I saw that there were meat inside my both sandwiches and then I have to travel all my way back to Domino's store quite (5 miles). Then the staff double checked my order and said it was a mistake on their part. This doesn't happen for the first time, so this time I thought to write down the review so that every customer should check their order first before leaving the store.

I am very upset that I did a carry out order and drove all the way home without my whole order. I live 30mins away from the store. I called and told them that and she tells me that they can't look up my order to tell if I didn't get something or not.. Just ridiculous.. will not be going back to Domino's.

My son and I went to the location at 2716 Virginia Beach Blvd in Virginia Beach, VA on Sunday, January 19, 2020. Although the store was still operating during its posted hours the door was locked. My son rang the doorbell and knocked on the door and the male kept working as though he did not hear him. I told my son to return to the car. The male then exited the store and went to his car and then went back inside. He did this twice. Then a second male appeared. I called the store while sitting in my car and the second male answered the telephone. I told the second male what happened with the first male. He apologized and said we could come in to place our order. I refused. I told him I would be making a complaint which is what I did later that day.

I order a pizza was 32 $. I give him 50 dólares bill! He say I don’t have change, I asked him how you don’t have a change, it’s your work to bring a change when customer order online pay in cash. It’s your job to look and bring the change, his answers are, "Dominos is slow!!!!" So I get from my friend 40 dollars 2 20 bill! Again expect my change, again no change. Dominos is slow. Wtf is wrong with this People???? They think I’m ** rich!??? Dominos better you interview your employees before hiring them. It’s make a lot difference, and the last time a driver can’t find my address. He told me he can understand the GPS, simple thing. I spent more than 30 minutes waiting for my order and with the phone talk to the driver give him step by step until he arrived... Thanks for your horrible delivery service.

The executive took my order at 8.30pm, then gave me a call that there is a power cut issue so the delivery may be a little late. I specifically told, very clearly DO NOT COMPROMISE IN THE QUALITY OF THE PIZZA. He assured about the same. Then he called me after 10 minutes that the power cut may take long and asked if I would like to cancel. I said ok go ahead and cancel the order. Then 3 minutes later he calls me up and says. "Sir your pizza is ready, shall I come." I asked, "How come you prepared it so fast?" He said, "Sir the issue was fixed." I said ok. I accepted the delivery and paid the delivery boy in cash. But the moment I took a bite of the pizza, I understood how come they delivered to me even after cancellation! The entire pizza was RAW. Completely raw. You could literally make out the dough, the ingredients the cheese. Oh.... It was pathetic.

This is the worst place to order food from. I placed an order for mild wings and when it was delivered they were hot with hot sauce on it. I contacted the local facility and the manager had me on hold for over an hour. Then he picks up and places me back on hold. I never received my correct wings. The commercial they advertise is not correct. All I wanted were mild wings and my order isn't correct. LEO is the worst manager in Henderson NC. He needs to be retrained or terminated one!!!! LEO I will be calling corporate on you and let them know you did not stand by the commercial. I am very disgusted with this company. You claim you made the order but I am here to tell you this order was incorrect!!!

I signed up for pizza rewards on January 16, 2020. Immediately, I started getting an excessive amount of junk emails. Up to 50 a day and as fast as I put them in my junk file, more would come. I am still getting junk emails every day. I filed a report with Domino's but no response. They sell your email to all kinds of companies and those companies sell them to other companies. Beware!!!

Domino's on Dublin Granville in Columbus. Ordered ahead for pick up. Waited 10 for employee to get off phone. My order had been long completed. Once employee hung up phone he went to a ** customer that had just walked in while I had been seated on a bench. I had to interrupt him and remind him I had been waiting almost 15 minutes. Pizza was overcooked and greasy.

Ordered two medium pizzas a while back and they had little to no sauce. It looked like someone put it on with a paintbrush. I let them know and they were apologetic and gave me two free pizzas. Ordered again thinking it was a mistake and asked them to add enough sauce. Again, little to no sauce. I responded to the e-mail asking to rate my experience. Told them not enough sauce even though I specifically asked for an acceptable amount. Never heard from them. Won't go back as they don't listen to their customers. Pizza has a really good taste, but they use very, very little sauce.

I was crossing the road with my two small dogs at the intersection of Surrey & Heritage Lanes in the Marchwood apartment complex, Exton, PA. It was 7:30 PM & dark, when a Domino's driver came fast around the corner & stopped about five feet from me. There was no way I could have gotten out of his way, if he hadn't stopped he would have hit me. I immediately called the store, also in Exton, told them what happened & they said they'd talk to the driver. There was no concern on their part about the incident. Unfortunately, I only got the last four numbers of his license plate: **. Their drivers are here all the time & always go too fast.

I love both these chains because service is fast, menus are diversified and customer service 90% time great & they work hard and you can't tell by how you are treated by workers with a smile and courtesy.

Called Domino’s and asked for the 2 medium pizza deal with wings. Person on the phone seemed very rushed, asked what toppings I wanted and said it would be ready for pick up in 10 minutes, then hung up. Showed up to pick up my pizzas and was charged $37. When I asked about the medium deal they said they didn’t offer that. I paid because I had a hungry family at home waiting. The guy behind me picking up his pizzas also had two mediums and wings. He was charged $20. I then asked why his was only $20 and the response was he ordered online. They would not match his price for my order and said that was Domino’s policy. I will no longer be a Domino’s customer if that’s how they choose to run their business. Aaron

I ordered online at 8:41 on 24 November 2019. Pizza delivered to my house at 9:46. I opened the pizza box. Some items of my orders are missing. They ensure me that they return my money back but neither they submitted my complaint nor they refund my money. For last 2 months they just ignoring my requests. Order number: **. Shop: Shop 2, Ground floor, Light Hall, A Wing Saki Vihar Road Chandivali, Mumbai.

Ordered a specialty vegetable pizza and it was saturated with red crushed chili peppers making my whole family sick. Over 20 years of ordering pizza, they have ruined our experience over and over again! Going even as far as forgetting about a prepaid 15 pizza order for my son's birthday, leaving a bunch of kids without birthday pizza. Never will do business with them again! Keep your free pizza that makes people sick! You need to screen check these employees who sabotage people's pizza!

They never have the order correct. They do not know what a Brooklyn style pizza is and when you order thin crust they make a regular pizza. Lindenhurst, NY does it all wrong. Will not go there ever again.

I had a pizza delivered to my house. I opened the pizza box and reached for a slice and a large roach crawled out from under the pizza slice. I dropped my cell phone and continued to beat the roach and pizza to a pulp. When I called the manager at the Cedar Hill location, I was told by the manager that they did not have roaches and did I want to order another pizza. Be careful when ordering from this establishment, your pepperonis and sausages might be an unwanted topping.

My local Domino's in Danville Pa is always 5 star. Great service, consistent food quality and friendly, community-oriented staff. They always help the community in need... and they have been part of our community for 30 years...

I ordered online at 5:51, two pepperoni pizzas. I went to the store to pick up and waited and waited. I asked the cashiers several times if my order was ready and nothing. At 6:28, an employee told me that they gave my order to another customer. I told them I didn't want those pizzas. They said they would remake them. I left there at 6:55. It was a busy night but they had about 17 employees working because I counted them. Worst place to order pizza! Never again! Edinburg, Tx

I called my local Dominos of Devonshire Road in Harrisburg PA, the manager didn't apologize and deliver took 2 hours and 45 minutes. I ordered 2 medium 2 topping pizzas with extra mushrooms at 1210pm deliver said 76 minutes. Since I don't drive I was ok with it. I called store at 230 and still no pizza and manager states pizza was out of the oven at 145 or 150. My pizza was not fresh and all they gave me was 1 large 2 topping pizza. Regional manager calls and doesn't apologize or give me my money back or what I asked for which is the same order since this was ridiculous!! Will never order from a Domino's again!!

In the past 3 months ordering from the same store, takes 2 or more hours to get order, 2 times came in cold, several times wrong order or missing items. And they did nothing to make up for it. I refuse to order Domino's again.

Order pizza at 10:32. Pizza was done at 11:15 but didn’t get here until 11:40. Of course it was cold and hard. Then I called them at 11:44. They hung up n my face five times and took the phone off the hook until 12:00. Very disrespectful and bad for business. Domino’s in Spartanburg Sc. You won’t get another freakin dime from me!

One of the bad experience had with Domino's for delivering after accepting the order and the delivery person was 500 mts away from the delivery point and they cancelled the order saying they don't deliver to the location... When they took the order it's the same address they had to deliver after preparing and after starting from the outlet when hear the location they cancel it... Very bad response when called and spoke to the outlet.

Store # 8094 Montpelier, VA. We ordered a Wisconsin 6 Cheese pizza over the phone for delivery with specific instructions: no tomato sauce. Instead we wanted “light” garlic Parmesan sauce. (My husband even joked that we couldn’t eat tomatoes.) We have ordered this pizza many times in the past, with no problems. The pizza was delivered quickly, but when we opened it, we found an over-cooked cheese pizza with tomato sauce.

I called there to order a pizza for carry out. When I arrived I went to the counter and the young lady says can I help you. Me yes. I ordered a pizza for carry out. She asked my name and she then gave me the price. I gave her my money then she turned her back. As I’m standing there she started a conversation with the lady next to her. I have hearing problems from my time in the military so I couldn’t hear if she asked me to wait or anything. I had been there a while that someone in the back yelled to me that someone would be right with me.

With most restaraunts, if you're feeding more than yourself on fixed income, food is not affordable. Domino's cannot be downgraded because of bread not being a healthy choice. Is it fresh and tasty for the price? Yes. Do they have coupons and rewards? Yes to both. Your food is ready quick and the have more than pizza on their menu.

Today on Christmas the day of Jesus' birthday, I ordered a pizza from San Diego Ca to my best friend's house in Barstow Ca. They are having a horribly hard time financially with no food in the house until the end of the month. I ordered a pizza for my friend. Her name is Pearl. Her daughter is sick right now with cancer and she has an oxygen tank on her 24/7. Her favorite food is Domino's Pizza. Well it was until today. You see all my life I grew up on Papa John's, Dominos and Pizza Hut and The Godfather's Pizza!

Ordered online for delivery. Created my own pizza and I enjoyed the pizza however I thought I ordered without cheese. Anyway, Very timely on a Christmas afternoon and very tasty. Liked it. Keep up the good work.

The cashier is very embarrassing and she without asking added 60 rupees extra on the bill. On being asked she told me that the required base is not available so we are using other base for that. It is 30 rupees extra for one base. Hating Domino's for the first time.

I ordered online and went to pickup my pizzas and they said they don't have an order for me. I tried to show him that I ordered at this store but they were very unhelpful. The employee tried to send me to pizza hut across the street. I explained to him that I am at the right store but he refused to be helpful. I tried to still order to pizza and he would not give me the 5.99 price unless I ordered it online so I just left. Wasted my time and gas. Really bad customer service. Not a good company.

I ordered a pizza and cheese bread recently online and it was the first time ordering online and immediately realized after purchasing my order I forgot to put in pick up time. So I called right the second after placing my order to tell the guy when I needed to pick it up and he said he had already made it like it made him mad because I didn’t put in the time. But I told him I just placed it like 30 seconds ago. He said it was already in the oven but somehow he got it out but that’s not the biggest issue. When I went to pick it up I paid for it then asked if I could get some cheese and Christie’s red pepper for it and he wanted to charge me for it. I said, "Really." He said, "Yes." I said if I’d known that before I paid for it I’d left it on the counter. It’s amazing how every pizza store in Tupelo gives it to you and one of the bottom pizza places on the map is charging you for this. Pizza Hut has plenty sitting on every table and will give you all you want with your order.

Total incompetent counter people. Waited 45 minutes and still didn't get it right. Will never patronize Domino's again. There were at least eight people in the store, they constantly asked my name and what I ordered. Didn't care and no apologies.

I ordered two pies for my students and a 2 liter Sprite for delivery. The driver called me down ten minutes before he arrived. When he arrived there was no plates, no napkins. When I called to ask about such I was told it was my responsibility to ask. I am in a place of business, why should I have asked? Unacceptable. This Domino's is located in Far Rockaway Queens.

Our Dominos order was an hour late. The online tracking stated the delivery driver left with our order an hour ago so we phoned the store with our concern. We were only told that the driver left with our food. After being 75 minutes late, when I opened the door, I said "where have you been?" The driver responded "I don't have to take that." and left with me food! UNREAL. So you arrive over an hour late and think you shouldn't be questioned? The food was prepaid and he was already tipped. I have never in my entire life had something so maddening happen as a customer. Never again Dominos.

Please do not order your pizza from Store #6684 on Alabama St.. It took more than an hour to get the pizza, and then when we got it, it was cold. Also call up to Store #6684 to see if everything was ok, phone just rang and rang with no answer, called at least 4 times. This is not the first time this Domino's has been late or literally just not showed up with a pizza that had been payed for. Im over this Domino's. I love Domino's Pizza and will continue to order. But never from store #6684 again. Horrible services from: Store #6684 3731 W. Alabama St. Houston, TX 77027.

I get they were busy. I personal work in the food industry and especially for delivery there is no excuse for the the pizza getting to the house burnt and stale. I am absolutely disappointed and won’t be ordering from here again. Opening up that pizza box was definitely not Domino's material 15 dollars on a large cheese pizza that was supposed to be extra cheese, very disappointed.

I can not believe we ordered a pizza waited an hour and thirty min. When we finally got it the pizza was cold and burnt. I called the manager. She sent out another pizza. Waited over another hour and ten minutes. Do not order from Domino's in New Castle.

My husband ordered a hot ham and cheese sandwich for me today and I was to have it when I got home. When I looked at the sandwich there was 12 very, very small triangle pieces of ham and I really couldn't see any cheese what-so-ever! I could see more bread than meat and cheese!!! I have eaten many a sandwich in my day but NEVER have I even seen a sandwich as skimpy as the one today from Domino's Pizza in Morehead, Kentucky! Take my advice and DO NOT order a sandwich from Domino's Pizza in Morehead, Kentucky!

We Found a nose ring on our pizza, so we took it back and was refused our full refund as the nose. Disgusted is an absolute understatement. Will not be ordering from there again. Watch out for Redditch Domino's.

Haven’t order Domino's in a while so decided to give it a try and completely disappointed. No wonder I haven’t gotten it in so long. Would not recommend. Also will someone pls explain to me why the sauce taste like spaghetti o’s sauce?! Disgusting...

I went to their website to take advantage of the above deal. I ordered a specialty pizza. When I got to check out, there was no discount. The price was $15 and some change. This was no $30 pie. So, took my business to Pizza Hut though they didn't have that particular pizza, I got a good deal.

We ordered from Dominos pizza in Lowell, Mass on Bridge street. I had ordered a large pizza with pepperoni and peppers, I also ordered Parmesan bites (from the coupon). I received the wrong order. Did not receive Parmesan bites but cheesy bread. When the driver called my phone she was extreme rude. When I called the store back to speak to the manager I was told “there are a lot of customers here and the manager is busy.” I then responded “I am a customer and will hold.” I was placed on hold. The manager was of no help, clearly was a young kid with no management or people skills. Will never order from here again. Clearly, no one has been trained with people skills.

I usually order pizza 3-4 times a month. With this last order they have lost a loyal customer. Employee told me she had to push my pizza back because the dough wasn't done. When I got home and looked at it the top was burned. Rather than drive all the way back I tried to eat a piece. Nasty. So disappointed.

By listening to their customers. I have been a customer for over 4 years. I ordered several times a month. The quality went down. I complained and all I got was a coupon for one free medium pizza. The drivers only made excuses. I went to their office, and all they did was just listen. I was told no one there could address my issue, I contacted the corporate office. I was told there is nothing they could do for me. I am not looking for free food, just an explanation as to what happened and an apology. I got neither. I will not order from Dominos in the future. I will make sure others know of my experience. I ordered over 82 times since Oct 2015 or an average 2 per month. I will be spending my money some place else.

I received a COLD pizza!!! It was delivered to me an hour and a half after original call. Called back to report and driver/manager says it was hot when delivered. Asked for another manager and was told they only had one driver and that I would receive a gift certificate in the mail.

Dominos pizza is not good. Orders are not delivered promptly. Minimum 2 hours and food is not hot and tasty.. No response.. Even toll free number and restaurant numbers are not attended. If you order you have to continuously try for more than 2 hours to get food.. Don't order with Dominos..

I go to the Silver Springs Shores Location in Ocala, FL 34472. I love love love the Honey Barbeque Specialty Chicken!! I few times it had been a bit overcooked with burnt edges but it is so good that I overlook it. I highly recommend it!!! ♥️♥️♥️

Ordered pizza delivery from the Jonesville (near Gainesville) Florida Domino's. Paid on the phone with my debit card (big mistake). Never got pizza so I called multiple times. They said they had no record of my order so they couldn't figure out how to refund me. I did raise my voice briefly but never swore or used threatening language. They said I would have to come in and show my bank statement to get my money back and they lectured me about being patient. No apologies, no offers to fix the situation, no admission of mistakes or wrongdoing. So much for their commercials about how they always want to make things right. They were mad at me for bothering them when they were busy.

My daughter ordered a pizza online, the driver took it to the wrong door, and ended up going back to the store with the pizza. Long story short.. The money that debited off my card and it has been a week and no money. All managers lied and not on same page. I got my bank statement and it stated my money was took off my card for the pizza. And yet they still giving me the run around.. Please don't use credit card or debit card, they will scam and take your money! +++++ My advice to order pizza somewhere else.

Dominos duped me. I gave correct name, address and phone number, but they themselves delivered food at a wrong address it seems. And cheated me by saying that it has gone to a wrong zone and they canceled my order on their own. Their guys wasted 2 hrs of my family time by saying supervisor will call, you will get food, etc. etc., all lies and excuses, but no one is getting our food delivered. They denied any discount also didn’t compensate for all this loss of energy!

I’ve always ordered from Domino's but lately I’ve been ordering their chicken wings and in all honesty it’s not the same as before. I’m not sure if they just changed their recipes but it’s not the same. The taste isn’t good and it doesn’t look like the chicken has been properly cooked as for it’s still pink. I’m very disappointed with the new change. So I decided to do another order from another location and it was the same result. Go back to how you used to cook your chicken, this new thing isn’t working.

Ordered pizza at 1:47 pm with a 23-33 minute delivery time. I got notification that the pizza passed its "perfection check" at 1:56 pm. The pizza was not delivered until 2:47, and obviously after sitting in a cardboard box for 50 minutes. It was COLD. When I called about my order the manager at the store promised that it would he kept on a warning plate (for 50 minutes...?) And PROMISED it would arrive hot. Also, as for the "delivery insurance" we all see daily in commercials... NO. You get to choose either a free medium pizza or 20% off you next order. Garbage. So much for the "progress" Domino's has made.

I ordered a pizza and a salad from the Domino's in Newark, NJ. Not only did I wait 3 hours but I called several times, twice the phone was set down and no one spoke, once put on hold only to be hung up on, so I had to call back. The other times I called I was told that my order just left the store to be delivered, the last time I was told that there was a mistake so it had to be remade and again had just left the store. I asked for them to cancel the order and for a refund. About 10 minutes later I received a call saying my order was here and I could still get it even though I canceled and I wouldn't be charged only to go outside and find no one there. I feel like a patient person and I understand that sometimes it can be hectic and you can get backed up, but I felt as if I was completely dismissed and I doubt I will ever want to order from Domino's again.

Be forthcoming with delivery times. I would never have made an order with a hour wait time. There are just way too many choices to wait one hour and fifteen minutes to receive a cold sandwich. I am just sooooo done.

I am a business owner that has grown up in the same area....surrounding by hardworking families. I called to place an order and was advised that my living area is unsafe per the Domino's human resource department... I asked for an explanation and was told that HR says it’s unsafe to deliver in my area. Kids walk and play in this same neighborhood daily and never have any problems so I am left to believe that because this area is ALL ** that we are unsafe to feed.

I called Domino's Pizza located at 1601 Hwy. 54 in Durham at 10am due to my company having a business meeting and needing 3 pizzas by noon. When I called the young woman took my order and all was well. At 11:55 I called the store back and she said they transferred my order to another store located at 4711 Hope Valley Rd. Not sure why because the Hwy.54 store is not even a mile away from my company. When I called this store a young lady answered the phone and said she was taking the pizzas out of the oven, she would be delivering them and did not know when she would be here. Thankfully the Hope Valley Store got here fast. I feel like the customer service could have been better especially to be notified that the order had been transferred to another location.

I order in Domino's most often but today when I ordered it shows no guarantee for 30 minutes delivery. I was okay. No problem. I ordered at 9.00 pm at domino's Sandhya Bazar Howrah, West Bengal. I called after 45-50 minutes I got to know that order is being baked. Again I called after 20 minutes executive said it has been dispatched. Again I called back after 20 minutes and the same answer given. Now it's 10.30 pm my patience was over. I called it again then I came to know that my order has not been packed yet. The executive mislead the customer. When I got hyper then the person on phone said sorry ma'am. I will file complaint against them etc etc.. If your customer are so Cooperative that does not mean you people fraud them. I have all the call recordings as prove with me. Worst experience ever.

So first off I ordered my pizza without garlic on the bread. My pizza had garlic on the bread. Also I ordered cinnamon twist, guess what they didn't come with? The icing on the side. Usually my order is right and warm and on time. Not today.

Was Nov. 1st or 2nd this year... Ordered a 2 topping pizza, a steak and cheese, and chicken nuggets with barbecue and bacon bits at around 7:30 in the evening. Pizza was cold and tasted like cardboard (old). Sandwich didn't have almost any meat and very little cheese. The chicken was burned. Was a regular customer. Now though not a customer anymore. I wrote to them 2 times, no one ever answered. And customer service was none expectant. Can it get any worst? Good luck to Anyone ordering from this location. Their online service was also down, and had to call in my order to them. WOW! What a night to pay good money for very sub standard meal for me and my wife. Need more info? Just email me at **.

I place a order online at the Ralph Ave store in Brooklyn which is about 5 min drive from where I lives, when I track my order it stated at 5:30 pm they were on their way. I got my order at 6:50 pm and it was cold, call the store, keep me on hold for 20 min without speaking to someone. Will never order from Domino's Pizza again.

The store in Millington TN. 38053. They are too stupid to know the difference between Chicken Carbonara and a chicken Habanero sandwich. Then they wanted me to pay to make it right. Their mistake and they want me to pay to fix it. How does that work?

My Experience – I had ordered 2 farmhouse Pizza from Domino's Shanti Niketan, Delhi. It was the last day of year 2018. I ordered at 8PM and made payment online. Domino's gives 30 minutes delivery time assurance. I waited for 30 minutes but after it I didn’t get any revert from the delivery boy however app is not shared any details of delivery boy. I called Domino's customer care number, customer care executive told us that it hardly take 15 minutes more. I waited for 20 minutes. I again called customer care but they didn’t give me any response. I made payment online of Rs. 820 and it had been more than 1 hour I was waiting.

This was at Marrickville 2204 store. The filthy unhygenic dirty worker used the dough cutter as a door stopper when he put the shop bikes inside. The filthy rotten scum then picked up the dough cutter from the floor and placed it on the bench.

I placed a order and waited in my living room for my order. About 45 minutes pass and no one ever came knocking on my door. I checked my the tracker on the app and is said that my order was received, Which wasn’t true because no one ever came to my apartment. I called the store where I placed my order to inform them that I didn’t receive my pizza.

My husband and I ordered from Domino's many times and liked their food. One day we ordered our usual pizza and within hours my husband and I became very ill. We were ill and missed work for 3 days. We went to the emergency room and were told we had Noro virus. We called Domino's and they asked if we any leftovers. We gave them the pizza that was left over. We never heard from them again. No concern for us. Not even a replacement pizza. We have never ordered again.

I love the Italiano pizza. It's very delicious but I think Domino's pizzas are a little bit expensive. I mean there are more cheaper pizzas out there. I think they need to re-evaluate their price lists.

If I could give a Zero rating I would. We ordered pizza and a side last night, but our sauces weren’t delivered as requested. I called the store and the Assistant Manager told me “I don’t care! I’m quitting this job in two days! I get paid $9 an hour to deal with people like you and it’s not worth it!” Not my problem that he isn’t happy with his job - but what a statement that makes about the leadership at Dominos. Never again will they get our business! GO ELSEWHERE. Domino’s 5914 Hillside Rd Amarillo, TX 79109 United States

I place an online order to have my 16 year old son delivered while I was working, as I always do. The person who went to deliver the food did not accept my son signed on my credit card, as he has always did. I spoke with the person who was doing the delivery and I asked her what options I had, if I gave her my ID number and my full name, or my credit card number. She treated me very badly and then she left, leaving me with no options, My son without eating. I will delete the Domino's app from my phone and order food for my son with other company with better customer services.

I was going through some old vinyl albums and I still have an album from Domino's Holiday collection buy Odyssey Orchestra. I remember, if you ordered a pizza you got yourself a free album. What a great time. Just put a smile on my face. I was probably in my teens. I'm now old... lol. Great memories. Just wanted to share.

For 4 Sundays now their online ordering does not work. They have to be turning it off or whatever they do to make it not work. Because everyday it works for 4 weeks except on Sunday when needed the most.. Yes I checked it everyday after the 2nd time. Im hoping something can be done about this not just for me but for other families too.

I ordered A pizza on telephone Road in Houston Texas. Once in the car, my grandson brought to my attention the fact that the pizza was burnt. We took the pizza back into the Domino's establishment, and I asked that the pizza be remade. The lady at the counter asked what was the problem at which time I showed her that over half the pizza was actually burnt. The lady got upset and brought in to the equation another Domino's worker. She indicated that if she remake the pizza the new one would be burnt also. I told her I do not want a burnt pizza and politely ask for my money back. I have ordered the same pizza from the same Domino's numerous times I will never shop at this store again. If I could have rated the store a zero I would have.

Domino's Thambuchetty Palya has worst service ever. Since the day it started, I've seen people of Akshay nagar coming to the outlet and shouting at the management about their worst service. They fail to deliver pizza on time and they don't even compensate for that. Moreover they ask the customers to cancel the order if they fail to deliver within 30 minutes. This is so shameful that Domino's has such worst service in a locality at Bangalore. I don't understand why management of Domino's Thambuchetty Palya are so very careless and unprofessional when it comes to customer service. I request Domino's to take this review seriously and try to better the service and maintain professional conduct with customers.

My daughters are pepperoni pizza fanatics. While in Perrysburg Ohio we decided to order from Domino's. We ordered an all meat pizza, pepperoni pizza and 2 orders of garlic knots. We got on the highway headed home about 20 minutes and the girls decided to eat some pizza. As they took their first bite they complained it was awful. I figured it was just a pizza store they were not used to and told them to eat the knots until we got home. We went inside and I tried the pizza which was horrible/sour. I tried the meat pizza which was fine and so I took all the meat except pepperoni off for them. Very disappointed. This is my second occurrence of unsatisfactory quality from this store.

The chicken pasta dish had hardly chicken in it; it barely had sauce or pasta-- it was just a big mishmash of bread. Also, the dipping sauce I ordered and paid for were never delivered. I wish I could get my money back. Bad!!! I'm so disappointed, I cried. I was looking forward to that meal but it was so bad, I couldn't believe it. And I'm so angry I wasted my money!

I bought pizza online for home delivery. After 2 hours of waiting the pizza did not arrive. I called and they informed that there was a mistake and that the pizza would be delivered. The pizza was not delivered and the money was not returned.. #badservice #dominosworst.

I never received my order, never received a call and the line was busy for an hour. Customer service Sucks!!! I will never go to Domino's on Dixie Hwy in Saginaw mi 48601. Very unprofessional how you have a order out the the oven in 15 minutes and I never received it.

I order online pick up at store, I can't believe what I sawed, Sunday 10/13/19, @ 5pm, 1300 L street, Washington DC, Two female Domino's Pizza employees Receiving money. Answering the phone and making pizza, Without WASHING THEIR HANDS, for one single time, I was watching during waiting my order, both women they make my two large pizzas 2. Watching these women that isn't what I expecting, wasting my time & $$ money, The company need to provide gloves and separate money handle from food handling, first time in this location, I'm done. No more.

Last week I ordered 2 large 4 topping pizzas. The first pizza was a combination of pepperoni, mushroom, onion and green pepper. The second large 4 topping pizza I ordered was ground beef, bacon, mushroom, onion and green pepper. We went to pick up our pizzas and when we got home we were shocked. The first pizza had barely any toppings on it- a pepperoni here and there. The second pizza was not prepared right. There was only 2 toppings on it- mushroom and what looked like some kind of little meat pellets. There was hardly anything on it and it was not the pizza I ordered at all. I was very disappointed.

I had a terrible experience again with this Domino's store. I got the wrong wings again, which happened the same just few days earlier. My dinner was ruined again, terrible customer service, manager reason was that she has kids working at her store and they make these mistakes often. I will never use this store again. Don't recommend anyone using this pizza store.

Just ordered from the hurricane Utah location and received RAW CHICKEN! Do Not order from this location unless you wanna get sick! I'm praying my children do not get sick from taking a bite of it! Attached is a picture of one of the pieces of raw chicken we received so you could see for yourself!!!!

Called cause the pizza was drowning in oil and the was barely any pasta in the bowl. I ordered and was told by management that I can keep it and they wouldn't do service with us anymore. Mario needs to be fired San

One night, I--a struggling college student--decided I was hungry and I wanted to order a pizza. My anti-social self decided online ordering was the best route for me to go. Domino's sucked me into making an account. All was great for the 30 minutes I waited on the pizza. Once I got it, it tasted GREAT!! But alas, my doom came the next day. I started receiving new "deals" in my inbox every day! I tried to unsubscribe from this incessant emails, but they still will not leave. I have tried their unsubscribe process at least 25 times, but every time it was unsuccessful. All I am asking is for no more emails. Send help... please...

My husband and I decided to order from Domino's Pizza because it's been a while since we have eaten here. We ordered 2 Lg pepperoni pizza's, NO garlic and garlic bread twist. When we got the pizza home and started eating we realized it had garlic on it. My husband and daughter don't like garlic. That is why we ordered it that way. We hadn't ordered here for a while because every time we did they'd put garlic on our pizza. We definitely won't be ordering pizza from here again.

My cheesesteak pizza was undercooked, smelled like horse meat and forgot my garlic sauce. Never had a bad experience here before. Always has been good in the past. Don’t think I will ever be back. I can order pizza from anywhere and it was not even hot.

I had ordered a Burger Pizza and Stuffed Garlic Bread Sticks on 6th Oct 2019, Order No. **. The Stuffed Garlic Bread Sticks was good. But the Burger Pizza was pathetic. It was A bit burnt with no taste at all. Couldn't imagine the food quality of Domino's would be so hopeless.... How could such a thing, even be Delivered???? Extremely Disappointed!!??

All the employees were very nice and friendly but, the one that stood out the most was an employee named Daniella. She is very patient and helped me a lot. I was trying to find good deals for the pizza and Daniella was very helpful. She knows how to treat customers and has a smile on her face. Daniella clearly knows what she is doing and I am very impressed with the customer service here at Domino's. Not only the customer service, but the food itself I was satisfied with! I will definitely be coming back to Domino's. I give Domino's 5 stars because of the wonderful customer service and food! Thank You!

I received my order and it was burnt. I immediately called the store and notified the manager who stated his name was Richard. When I asked if he could replace it he had an attitude and said that his store is really busy and he would try to have it back to me in 20 min. Now mind you I live a 5 min drive from the store. After a hour and a half has passed and me calling the store several times he finally got back on the line. When I said I no longer wanted the food and wanted a refund instead he refused and hung up on me. I called back 3 more times which he hung up on me again. I then took the food back to the store. The manager still refused to come from the back and authorize a refund after they took the food and drinks back. I will be contacting corporate and the franchise owners for this location. Be calling corporate and the franchise owner in the morning.

I am waiting my order and I placed my order before 2 hours with online payment mode. They didn't return my money and didn't placed my order. Worst experience with Domino's bad service. #badservice #dominosworst

The delivery of my order was within the time limit. The driver was awesome but they need to be paid more for their delivery. Gas isn't cheap and they should get at least half of what we are charged for the delivery fee because 50 cents per delivery does not cut it with the price of gas. It cost 50 cent to drive 1 block.

Ordered food at 5:30pm and was still waiting for it at 6:35pm and when I called the store the driver was contacted and said he would be by my house in ten minutes, I explained that I did not want cold food and if it was cold that I was sending it back. The Domino's employee who picked up the phone assured me the food would be hot and if not I have every right to send it back.

I love Domino's, has a great pizza and been a loyal customer for many many years, will start going to other Domino's store as the one located on 203 Winchester Dr, Lafayette, LA 70506, the manager as per some of the crew member are very rude, not the only one here complaining about this. Also started to see that quality has decrease tremendously, time and quality are in stake, took more the 5 minutes and no one came to the window despite they had made eye contact with me, until I called over the phone and asked if I was going to be help or left like a painting hanging on the wall.

Ordered a well-done 14" pizza online. Online ordering was fairly easy and quick. Got to store. Pizza wasn't ready! Good, because it wasn't supposed to be. I want it hot off the oven. Saw my name up on video display in waiting area. Said "next time I'll say I'm ** Head of something". Why is my name public? Got home. The pizza had almost no sauce, no cheese and the pepperoni was paper thin. I ordered sausage too. It tasted like rubber. Disgusting pizza. The only good thing was the store was immaculately clean and personnel very pleasant. Doesn't matter. I won't go back.

We have been Domino's customers for years and found out that they are going to CHARGE for crushed red pepper and parmesan??!! What is the money grubbing corporate world coming to? This is ridiculous. I hope that if we go to a place to get a burger and fries they won't start charging for salt, pepper, and ketchup. Yeah, their pizza is pretty good but we will go to Mr. Gatti's from now on.

Ordered a cheese lovers pizza and Philly cheesesteak sandwich. Pizza was average for premium price tasted no different than regular cheese pizza. Ordered well done, less sauce which was ignored. Sandwich was very dry and salty. Last time for them.

I had ordered a large pizza and garlic bread with cheesy dip. It been more than one and half hour but still no delivery. Then I had to call again and cancel my order and they were least bothered. It's ridiculous that they promise to deliver in 30 min making a fool of us. Didn't expected it. It was my sister's birthday. I wanted to surprise her and this was the outcome.

I just wanted to say that their new advertisement about getting your order right is not accurate! I would never go back to them. My husband and I ordered a gluten free pizza from them about a year ago, because they do have good Gluten Free pizza. However, it was delivered with wrong and missing toppings. When I complained to corporate, they had the local store manager call me. Great, I thought. He said he would give me a store credit of 50.00. When I then went to use it, the store told me I waS wrong, and they don’t do that. Stupid me went ahead and ordered a pizza anyway. Guess what? That pizza was wrong also. I finally learned my lesson. Now I tell anyone I can not to go there! They don’t live up to their promises!

The General Manager Ashley **, is a kind and caring lady. She was a blessing and a godsend. She cares about her customers and people in Domino's Pizza is a blessed to have her as a employee???? As so are the rest of us.

The delivery guy came to my place and hand him the cash. My bill was 34.61 and have to pay it in cash but unfortunately I only had $35 cash in hand. I gave it to him and he said they are not allowed to keep the change and he gave me 0.50 cents saying keep the change. This is the pathetic customer service and I didn't expected this from Domino's.

My wife ordered a pizza in the evening. Delivery Man showed at around 10:45 pm, and walked right in without knocking. My wife was in the back of the house putting our boy to sleep. She rounded the corner to see who came in, and found the pizza delivery person. She asked him what he thought he was doing, and delivery man replied that they'd seen each other through the window. That was a lie; drapes were drawn and my wife was in the back of the house. After he left, my wife called to complain. Later, she found her windshield smashed by a hammer, and the merchant receipt balled up next to her car.

I called today to order pizza, and the gentleman that was taking my order, was extremely rude to me. He yelled at me. It's the worst service. My family they have experienced the same abuse. It was in the store located at 122 Ave and 112 St. I do not recommend anyone to visit or call this place.

Was flat out refused service when I ordered a pizza online and was told we had to bring in the coupon or we would be refused. Service manager didn't care that I had been eating at this location for years. Completely unprofessional and I can honestly say I will never eat at another Domino's or have anything nice to say about it ever again.

To be honest, I think about Domino's Pizza often, more than normal. It’s delicious warm, cold, wet, dry, after sitting on the counter for 12 hours. Domino's never tastes bad.... $5.99 medium pizza? SOLD.

I wish to state my unhappiness with Domino's 5740 Steeple Chase Lane, Cumming, GA Beside the New Kroger. When the website clearly says Mix & Match deal! Choose any 2 or more for $5-99 you assume that is the deal right? Well not the case in Cumming! My daughter ordered two medium size pizza last Thursday night 8/15/19 assuming that we would be charged 2 x 5-99 plus tax. I was shocked to hear my phone ping and see that my credit card had been charged over $32-00 when it should have been closer to $12-00 plus taxes.

The Woodbury store style my order and won't give me a refund! That manager John is absolutely terrible! Rude, has no business being a manager of anything! Got my order wrong, said they'd redeliver, but I'd have to wait 45 min longer, never delivered and won't refund my money! Unbelievable!

So last night I ordered Domino's from its downtown Buffalo location. I ordered two items, a 14 piece bbq wing, and brownie. The brownie was good, but the wings were crap. They were very small, chewy and instead of tossing the wings in bbq they just drizzled BBQ sauce on top.

UPDATE!! 8/7/19 my husband and I decided to give Domino's another try and yet again they disappoint us. The guy that took our order knew it was for DELIVERY and did not disclose the correct total of our order! He did not tell my husband what the amount of the delivery charge was. The store manager was not there which there should be one there till closing in case of problems like this. I told the delivery driver guy to take them back as we only had $30 for a $28.41 total bill as was told on the phone. When I called them about it before the driver left he (the guy that took our order) said he forgot to tell my husband what the delivery charge was. He refused to make it right as it was his mistake.

Hi, I ordered Veg Extravaganza Cheese Burst Pizza on 19th July 2019 from Domino's Outlet Kondapur Hyderabad. It was delivered to me after 1 hour 30 minutes. I was told by Manager of Domino's Outlet Kondapur Hyderabad that my refund got initiated & will be get credited as 300 points in Domino's Wallet which I didn't received. I reached out to Customer care, Domino's, Manager of Domino's Outlet Kondapur Hyderabad & Swiggy. Attached are the documents for verification. If things are not working out I would go for legal action. Because it's not about refund money. It's about right way towards Customer & Domino's Policies.

I am so sick of being forced into technology-it's not that I can't use it but if we are free as we say we are-I want the damn option I choose. Out of the blue Domino's started not allowing payment in cash on over 50 dollar orders-I don't like Domino's but my family does. After this no one is using them again. So it's hello Papa John's once again. I hate this world and wish if God were coming back then he would come the hell on.

They scammed us and did not give us the right order and on top of that the pizza was cold. They did not give me a new pizza or my money back. When I went to go tell the driver the driver ran away. Then when I called they would not let me speak to the manager.

I DO NOT recommend this restaurant to anyone until and unless they make changes in how customers are treated by the management. On June 26th, I placed and picked up an order for my wife and immediately after eating a slice, she began vomiting. I asked her to call and inform the employees that perhaps there was something wrong. The manager on duty had an employee drive to my home and pick up the pizza for 'testing.' There was not a single word of apology or sympathy from the manager and the only words spoken by him were, "You'll get an email from Domino's." Nothing else.

Went to Domino's in my town of Sun Prairie, WI. Ordered 4 items... What a pile of crap! Philly Cheesesteak pizza w/ thin crust was burned... Charred, and crust tasted like burnt paper. What a waste of $.

A few weeks ago I was asked to bring pizza to a meeting, so I ordered 2 feast pizzas. They were not cheap, but good. This week Domino's has a 50% off sale, so I ordered one of the same feast pizzas I had a couple of weeks ago. What a difference! It was obvious that they had half the toppings. This isn't 50% off, it's getting less for less money. Total ripoff.

They cancelled order by themselves.and told me that they will refund my money but it's been more than 1 month. Very bad service. I used to call them regularly every week. But after one month passed they are telling me that money was refunded on fourth day itself. I asked for transaction ID but they are refusing to give me that. Nobody will like this kind of service. It's really bad.

Looking to have food delivered to my home for my children and searched for different places when I came across Domino's. I went on their website and put in all of the required information, including my address. It showed that the business delivered to my area so I placed the order and watched the tracker. An hour later after placing my order, I received a phone call that I missed so I called back. It was Domino's explaining that they do not deliver to my area due to their own personal reasons. I explained to them that it showed on their website that delivery was an option and my children were waiting to eat. It made me extremely furious when the manager said. "Well....you are going to have to wait 25 to 48 hours to get your money..!"

Ordered pizza 3 hours ago..Since from 1 and half hour delivery boy is on way. Were rude and irresponsible behaviour is from customer service....worst delivery process and worst customer service. Also nowadays their taste has depreciated than prior. Try for some other Pizza outlet. That's the clever idea.

I ordered a pizza last night for pickup in Oak Park, MI. I started eating the pizza. It was, overloaded with salt. I could not eat it. My blood pressure hit sky high. I had stopped going to Jet's Pizza because Domino's was better. Not anymore. I have to find another pizza place that don't put salt in their pizza dough.

Saw the advertisement on TV for 50% off normal prices all this month for online orders. Went through the Domino's app and ordered the pizza. One large pizza with 2 toppings on it. The bill was over $20 no option anywhere for the discount. Called my local store and they told me basically too bad so sad maybe you should call corporate. Of course I just said I'm just going to call another pizza place if they can't get anything right. There's no reason to buy pizza from these people if they have an advertisement that says 50% off should be on the app the store should be able to honor it. They should know what all the local and national ads are and the fact that they just gave me that attitude tells me they don't care or they're so tired of hearing the same stuff because nothing works like it's supposed to. Any way you look at it it's a joke and I'm not laughing.

I don’t even want to give rating 1, but no other option. My family went to Domino's in Fremont and ordered garlic bread stick. The person who collected the money told to wait for 10 mins, but waited more than 30 mins and asked the reason. Poor response and asked us get out of the place in harsh manner. I am not sure how many people got the same treatment, I would like you to take corrective action. Domino's Address: 38487 Fremont Blvd, Fremont, CA 94356.

I can start by saying, I'm not a big Domino's fan and don't normally do reviews unless I'm very impressed. Hats off to them this time. This was the BEST PIZZA I've ever had from Domino's. Brooklyn crust with spinach feta and chicken pizza. A bit pricey but it was very very very Good, so it was worth it. Fredericksburg, VA.

Good quality and cheap pizzas. They offer wide range of pizzas to its customers along with different and delicious toppings. One must try Peri-Peri chicken pizza at Domino's once. Online orders are always delivered on time.

Every time I order online they forget to put my olives on. I order extra, pay for extra and I have never gotten olives... I'm am not impressed and Domino's won't refund me the money or give me a open offer for free olives or anything to compensate me... Let's just say if I ever order pizza again I am calling in and demanding to talk to the manager to have a talk about how their cook follows procedures.

Store: SHOP NO. 17 & 18, A WING, HALLMARK, VASANT OSCAR, LBS MARG, MULUND WEST, Mumbai, Maharashtra 400080, India. I request everyone reading this review to stop ordering from Dominos who has the rude, impolite and worst staff. Domino's, has provided pathetic customer service. I'm very dissatisfied with this particular store. Do something about your customer service.

Chicken topping was so good, I could not sit still after the excellent flavor, was so good not sure of the best topping. But chicken did it all despite even getting pepperoni most often... I still need it.

We got our pizzas and every single one of them was not cut all the way making it difficult to grab a slice of pizza. This is not the first time this has happened. I think Dominos needs to step it up and fix this problem. I did however think the pizza did taste really good and I plan to go there again. I hope it’s a better experience next time. Also, the employees were really nice and kind.

When I receive my pizza it was cold and didn't look very cook and had to much sauce on it. I ate some of it and got sick to my stomach that night and my stomach hurt the entire next day. When I called to complain about it they only offer to give me another pizza and didn't even ask for my name. There's no way I could eat one of their pizza again. So I threw away $20. Never again.

Every time we order from Domino's there is a problem. This time we ordered a sandwich, pasta and mango habanero wings. Not one item had sauce. We called them to fix this order and we were told we would be given a credit for this which doesn't fix the fact that pasta with no sauce is inedible but we've in fact been told this before because it's not the first time we've been given food without sauce and we were not credited for it.

Got my order wrong. Order 3 items 2 were wrong. Then they were so rude about it. Unbelievable. One of the worst experience I've ever had. Worker should be fired. No one should ever be treated like that when it was their screw up.

Every time I order delivery it takes 30 plus minutes to get to my house and it’s only 4 minutes away from me, I just can’t leave because I have 2 newborns. My food is always cold. The chicken isn’t fully cooked & without a doubt I GET FOOD POISONING. ** or throwing up all night and the next day every time! Never again no more!

This store consistently messes up orders (3x) and consistently can't deliver (2x) despite their system not reflecting any problems with delivering at the time the order is placed. On one occasion, there was almost a 2 hour delay in the food being delivered where I ultimately had to go and pick it up after calling and them telling me it couldn't be delivered (AFTER I CALLED). This most recent delivery took over an hour to leave the store from the time the app said it was out of the oven and double checked by an expert. It was not what we ordered and was cold by the time we got out food.

Online ordering on the Domino's website you risk your account, name, address & payment info being hacked. Domino's is aware for approx 3 yrs of this problem. My acct sent pizzas to 4 states and caused a bounced check. Closed out my ATM card 2 times in one month. Manager will not call you back or talk to you. Customer service is rude and when you ask to speak to someone higher up you're told... they will not call you back and are aware of this ongoing problem. Domino's does nothing to make the situation better and this is an internal problem. They don't seem to care they lost a customer as well as all my family and most of my friends. Bad business that after 3 years Domino's still hasn't fixed the problem!!!