US Education Department Reviews

Instead of resolving reported blunders caused by this department's operations, ED finds enough staff-hours to canvass the internet in search for unfavorable to them posts and makes an effort to detour a poster into ED's own webpages - stemming further discussion of ED's shortcomings (and more examples from could-be new posters) and keeping it from public view.

I used the US Ed loan once and had a great experience with this. I found it very easy to apply for education loans and grants. Once I completed the applications I received my loans very quickly. The repayment plan was easy to work with and if I had any questions they were always available to provide me with assistance.

Interest is very low. This has definitely been very helpful in paying the school loan off. We acquire so much debt in pursuing our education that This is a must especially with school loans! During COVID they have also gave options in payments to help people get through these hard times.

Great interest rate and no extra fees as middle dealers. Avoid any private banks due their markup APR and fees and penalties. Use auto deduct via my checking account. Their paperwork is clear and simple so was their mailing and email notices.

FedLoan Servicing has treated me with respect. They were very helpful in helping me get forbearance when I was experiencing financial struggles. They continue to provide excellent service and stay in touch with me to keep me posted about upcoming items of interest.

Fed loan servicing makes it easy to get approved, they also work with you to keep your payback payments low. If you need to consolidate or apply for an income driven repayment plan, they will help you through it all.

I have tried to discuss with them about my bill and the college was investigated for misdoings and I can't find anyone who will do anything. You never get the same person when you call and emails are always someone else. There isn't any one person they can give to me to resolve the situation. I also worked as a medical technologist and for nonprofits which should dismiss some of that loan. Again I can't find a person to help me. Horrible.

I am doing an income based repayment along with the public service loan forgiveness which works for me. They are quick to answer any questions and I’ve never had an issue with them. With the Covid crisis going on the government has stopped requiring payments which is helpful as well. I have no complaints with the service I’ve received thus far.

It has been a smooth and pleasant experience because of the many options available to resolve my student loan debt. I am glad I chose the US Education loan program. I never feel stressed or pressured and I'm able to remain in good standing making affordable payments based on my income.

I felt like the US Department of Education did not care about the details that I repeatedly mentioned in my letters to them and on the application to receive loan forgiveness. I obtained the loan through Metropolitan Technical Institute. The school made false promises and reneged on our agreement. The education was poor, they did not offer job placement and they pushed me out of the program by presenting false documents to show that I passed every class. The school closed soon after. The Department of Education took my tax refunds repeatedly while I was a single parent, trying to support my children. They more than tripled the amount that I actually borrowed and ignored all that I had to say.