US Education Department Reviews

ED is implementing a yearly grant-to-colleges program to “improve student outcomes.” They remarkably complicate and word-up the bureaucratic expression of it and process it through “Education Innovation Research”, only to achieve students’ staying in college, transferring, and graduating. They posted it on April 25, 2024. Then, revised the text and removed from consideration access to an affordable education. They dubbed a label to the effort to push the program (PSSG; Postsecondary Student Success Grant), and posted it again on June 7, 2024. If students' staying in college and graduating is education’s genuine objective and there is money to help it, then why are we giving it to colleges who make education less accessible and less affordable, which are the very prerequisites to fulfill the objective. I have been a consumer of an education service provided by this Department and my every experience with it is just as bad.

Instead of resolving reported blunders caused by this department's operations, ED finds enough staff-hours to canvass the internet in search for unfavorable to them posts and makes an effort to detour a poster into ED's own webpages - stemming further discussion of ED's shortcomings (and more examples from could-be new posters) and keeping it from public view.

I used the US Ed loan once and had a great experience with this. I found it very easy to apply for education loans and grants. Once I completed the applications I received my loans very quickly. The repayment plan was easy to work with and if I had any questions they were always available to provide me with assistance.

Interest is very low. This has definitely been very helpful in paying the school loan off. We acquire so much debt in pursuing our education that This is a must especially with school loans! During COVID they have also gave options in payments to help people get through these hard times.

Great interest rate and no extra fees as middle dealers. Avoid any private banks due their markup APR and fees and penalties. Use auto deduct via my checking account. Their paperwork is clear and simple so was their mailing and email notices.

FedLoan Servicing has treated me with respect. They were very helpful in helping me get forbearance when I was experiencing financial struggles. They continue to provide excellent service and stay in touch with me to keep me posted about upcoming items of interest.

Fed loan servicing makes it easy to get approved, they also work with you to keep your payback payments low. If you need to consolidate or apply for an income driven repayment plan, they will help you through it all.

I have tried to discuss with them about my bill and the college was investigated for misdoings and I can't find anyone who will do anything. You never get the same person when you call and emails are always someone else. There isn't any one person they can give to me to resolve the situation. I also worked as a medical technologist and for nonprofits which should dismiss some of that loan. Again I can't find a person to help me. Horrible.

I am doing an income based repayment along with the public service loan forgiveness which works for me. They are quick to answer any questions and I’ve never had an issue with them. With the Covid crisis going on the government has stopped requiring payments which is helpful as well. I have no complaints with the service I’ve received thus far.

It has been a smooth and pleasant experience because of the many options available to resolve my student loan debt. I am glad I chose the US Education loan program. I never feel stressed or pressured and I'm able to remain in good standing making affordable payments based on my income.