Sallie Mae

To make a long story short this company is not helpful to their borrowers. Basically if you already used the Graduate Repayment Program and used the forbearance then that's it. You have no more options. So unless you miss a payment they will be more than happy to assist if possible but there is no guarantee. If you are trying to avoid that and trying to get ahead of this you can forget help. I will never ever recommend them to anyone. They are unhelpful and will send you all over the place to finally have someone tell you no they can't help. Even with Covid-19 they only pause the payments for three months. They never offered any alternative repayments other than the Graduate Repayment and once you used that then you're done. Now with Recession looming over they will not help. So I will repeat. Never ever use them.

I would like to say in my opinion Do Not Trust Sallie Mae. I Do Not Have a loan with them. But I was helping pay the interest rate a month. Somehow in 2016 all students were required to pay the interest rate. But needless to say I was paying twenty five a month. Never look at my bank statements but I was looking for something and what did I see instead of twenty five there was a total of over Five Hundred taken out of my account for 5 months. I had the bank stop the payments. Now all the time I paid the interest there was no statement from Sallie Mae nor to the student either. No paperwork on raising the payment. But once the payment stop Sallie Mae has called several times and called people and Stated To These Persons That the Student Used Them As A Reference.

I give a less favorable rating because I wasn't allowed sufficient time to graduate and secure a job before the interest on the loan began to accumulate. This is a cutthroat and predatory practice in my opinion.

Poor quality when borrowing... I feel harassed every time I purchase something from anyone else lately... I hate to even have a doggone student loan at all... It’s too much of a hassle to apply for other stuff.

Early on after graduating they offered very little help for me. I was not working for some time unable to find a job that would pay enough to repay my student loans. They offered little help and compounded huge amounts of interest growing a relatively modest student loan into an insurmountable mountain of debt that I will never be able to repay. Student loan servicers have ruined many young people's lives with these unfair practices...my current servicer Navient seems somewhat better, but I still not very trustful.

Ever so thankful for the opportunity to finish college. Without student loans, it would not have been possible. Getting my degree was the highlight of my life and gave me confidence in myself during a very difficult time.

Even with state grants, loans did not fully cover 3 years of an in-state university with no room and board. Then, I had to have my parents get denied a parent plus loan (even though they were paying nothing for my education), in order for me to qualify for a different type of loan. This was so stressful, that it interfered with my school work. The 2nd type of loan I needed in order to finish my bachelor's, skyrocketed my student loan debt due to compounding interest. If I could go back in time, I would not get a 4yr degree due to the unpayable interest Sallie Mae charges.

They really helped me in my time need. Their offers were great for my needs at the time and repayment was easy. I would definitely recommend them to any student who is in need and can’t find the funds.

I have been with Sallie Mae for many years, I started to pay off my loans but went back to college and had several forbearance. Because I started out late, I also went on disability until retirement and now I am in a program thru President Obama that I don't have to repay for 25 yrs then the loan will cancel. Sallie Mae was always a good company to deal with, great customer service.

In June of 2020 I enrolled in the Reduced Rate Program at Sallie Mae because the hours I was carrying at my university did not meet the minimum required by Sallie Mae to remain in deferment, but since I have not finished my degree yet, I don't have the benefit of the pay raise that would allow me to repay the loan in full terms. I received the paperwork verifying my enrollment, and the three months of "pre-enrollment" payments of $264.59 were made to qualify. In September I was advised I would have no payment as my enrollment was finalized and payments would begin again in October in the amount of $264.59 as auto-debit against my account as is required by the program. Instead, in October 2020, I was charged $624.15, causing my account to overdraft, for which I incurred $174 in fees from my bank and countless hours of headache trying to sort through the mess.