Gravity Lending Reviews

I recently had the pleasure of refinancing my truck loan, and I can confidently say it was an outstanding experience, thanks to Lori **. From the very beginning, Lori demonstrated exceptional professionalism and a genuine commitment to helping me secure the best terms possible. Lori made the entire refinancing process incredibly smooth and straightforward. She took the time to explain each step in detail, ensuring I understood all my options and what to expect. Her clear communication and prompt responses to my questions made me feel confident and well-informed throughout the process.

I recently refinanced my car through Gravity Lending, and I must say Lewis ** provided exceptional service throughout the entire process. From our initial consultation to the final paperwork, Lewis was incredibly attentive and proactive, always following up promptly and ensuring I was informed every step of the way. One of the main reasons I decided to refinance was to lower my monthly payments, and Lewis worked diligently to achieve that goal. He managed to lower my car payment to just $200 per month, which has made a significant difference in my budget. This adjustment has allowed me to allocate more funds towards my children's needs, which is a huge relief.

Stephanie ** made my refinancing process go as smoothly as possible for me. She thoroughly explained everything to me which made it so much better. She had to explain to me twice almost three times so that I can fully understand what I was getting myself into and I thank her very much for being so kind to me and taking her time doing that for me. She was there for me all the way around until I fully understood my new loan and my mechanical breakdown insurance. She’s the best. She has a very positive attitude and definitely deserves a raise if possible. She goes above and beyond. Thank you Stephanie for all you did for me while this was all processing. Thank you for your patience and kindness. If it wasn’t for you I don’t think I would’ve refinanced once again, Thank You! -Candelaria

“A totally awesome experience.” This was our first time in Gravity Lending and they are the only one who helped us get our auto re-financing approved with good monthly payments. Shoutout to “Mr. Nick **” who helped us get through all this. He’s very patient and kind from start until the end of the transaction. If ever you want your car refinanced, call them and ask for Nick. He will help you every step of the way, with all the options and every details on how he can help you lower your monthly payments. Great customer service, he really is very confident that he can help us and he did. Thank you so much for the help. I truly recommend Gravity Lending for those who are thinking to refinance their car. The agents are very professional especially Nick, they have flexible rates and their level of customer service are superb making them stand out among other lending companies. I am extremely satisfied with their service.

I was looking to refinance my car to a payment that could fit my budget a little better. I searched and searched for the best rates, but when I reached out to Gravity Lending after reading all of their stellar reviews, they made that search so much easier. They were able to find a lender to work with me and my situation. Gravity Lending was easy to work with and found the best rates for my situation. They were helpful, easy to get ahold of and were able to work around my work schedule so that we could talk on the phone when it was convenient for me. When things were able to be done via email, they were quick and responsive making it easier on me. I would definitely recommend using them for your refinancing needs! I am so glad that I worked with them! I can rest easy knowing that I don't have to struggle to make my car payment anymore.

We recently refinanced our BMW through Gravity Lending, and the experience was nothing short of exceptional. Alexandra, our loan officer, was absolutely amazing. From the very beginning, she made us feel like we had known her for years. Her patience and guidance throughout the entire process were remarkable, ensuring that every step was seamless and stress-free.

Gravity lending has the best customer service ever. The loans officers are so good. They take time to explain everything, in my personal case Alexandra ** was the one that helped my with the whole process. It was the easiest thing ever and it just took a couple days. Really happy with my new rate. I recommend it a hundred percent.

I had a disappointing experience with Gravity Lending regarding the GAP insurance policy I purchased through them during the refinancing of my vehicle loan. My vehicle has a rebuilt title—A fact that was evident from the VIN and known to them at the time of refinancing. Despite this, I was sold a GAP policy that excluded coverage for vehicles with rebuilt titles. After a total loss, my GAP claim was denied, leaving me responsible for the remaining balance of my loan. It was only after the denial that I was refunded the cost of the GAP policy, but this doesn’t resolve the financial burden caused by their failure to ensure the policy was appropriate for my situation. I trusted Gravity Lending to provide clear and accurate information when refinancing my loan. Instead, I feel misled and let down. I cannot recommend their services to others unless they improve their transparency and due diligence when offering financial products.

I had contacted Gravity Lending an spoke with Darline ** on refinancing my loan. She got it approved very quick and was very quick on getting documents to me and filled out. And was able to save me a lot of money, could not ask for any better or quicker service! I would highly recommend contacting Darline at gravity lending!

I would say that Gravity Lending gave me the best rates and great overall experience! Jason A was very responsive, knowledgeable, and had wonderful follow-up procedures. I highly recommend Gravity Lending. In summary, go with Gravity. I generally do not write reviews but thought I should share since financing a loan can be so overwhelming.