Upstart Auto Refinance Reviews

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Edited by: Sally Jones

About Upstart Auto Refinance

Upstart is an online lending platform that offers auto refinance loans to help car owners save money. The approval process takes one to two weeks, with Upstart paying off your existing loan and updating car title information. You can check your rate without any hit to your credit score. Upstart auto refinance loans are available in all states except Iowa, Maryland, Nevada and West Virginia.

Pros
  • Flexible loan amounts
  • No origination fee
  • Terms from 24 to 84 months
Cons
  • Not available in Iowa, Maryland, Nevada and West Virginia

Upstart Auto Refinance Reviews

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    Page 2 Reviews 20 - 50
    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Nov. 15, 2022

    My experience with refinancing my auto with Upstart was awesome. I didn’t have any problems and my problem was lowered to a payment I can handle monthly. The process was quick and easy. Absolutely hassle free. Thanks greatly, greatly appreciated. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 15, 2022

    I am a new customer, so my contact with customer service has been limited. The three times I contacted customer service, the experience was great. Each representative answered my questions and explained the refinance process. In addition, the wait time and any time I was placed on hold was minimal. That definitely was appreciated.

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    Customer Service

    Reviewed Nov. 15, 2022

    This was the quickest re-finance I have ever done. There was NO human involvement. All done via email in less than a week, which is great in my opinion. The process was all online and I got to sign everything through docusign. I strongly recommend them.

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    Staff

    Reviewed Nov. 15, 2022

    A really easy and practical process which can be handled by anyone at anytime with excellent service. I’m very happy with my decision to do business with Upstart!! I will certainly recommend it to my friends and family so they also can enjoy the benefits that I did.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 15, 2022

    Great customer service and a very smooth process. All my questions were answered. This is a company that makes you feel at ease and that they are truly here to assist their customers. Even the wait time on the phone is short.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 15, 2022

    This was Great, fast, efficient and accurate service. I'm very satisfied with my results. Very Prompt online, email and call answering. I will definitely recommend to all of friends and family and continue to use this company for my future financial needs. Thanks.

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    Verified purchase
    Rates

    Reviewed Nov. 15, 2022

    Super easy and very clear! Great rates and should have done earlier! Highly recommend and great for those of us with less than perfect credit. Keep up the good work and thank you for being a different type of company.

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    Verified purchase
    Online & AppLoan Process

    Reviewed Nov. 15, 2022

    It was a very easy process when switching loans and on the website shows how much it going to the Loan and what is getting taxes which is a big step up from my last loan. I was so happy I switched to Upstart.

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    Punctuality & SpeedBilling

    Reviewed Nov. 15, 2022

    It was very easy and fast to get refinanced without all the normal hassles. I tried other sites and financial institutions with no luck or my payments would be higher than what I was already paying. I would highly recommend Upstart to friends and family members.

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    Billing

    Reviewed Nov. 15, 2022

    I try thru different company to refinance my vehicle. I always got turn down but with Upstart I got approved. It’s been the best choice I have ever made. My payments are lower and it has increased my credit score. I recommend Upstart to those that are looking fresh start.

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    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed Nov. 15, 2022

    The whole process was very fast. The communication was very good. In the end I saved quite a bit on my monthly payment! I would highly recommend Upstart to all my friends and family. I look forward to using them on my next car loan.

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    Verified purchase
    StaffEase of UseLoan Process

    Reviewed Nov. 15, 2022

    Everything was super user friendly and easy to do. I would recommend this company 100% for anyone looking to refinance or get a loan. The process was smooth, and I got good financing terms which I was able to choose between two different options.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Nov. 15, 2022

    It was a painless experience, which was great. Any information they needed was requested quickly, so my refinance for my vehicle went through quickly. The payment process is very easy as well, and the payments are always taken on time.

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    Verified purchase
    Customer ServiceBillingLoan ProcessRates

    Reviewed Nov. 15, 2022

    Awesome process from start to finish. Reduce my note and interest payment. Real stress free customer service. I’m looking forward to using them in the future. Love the line of loans options available. I’ve only made two payment so far and the automatic draft makes it easy to pay. I don’t have to worry about forgetting to make the payment. I have multiple auto loans.

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    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed Nov. 15, 2022

    I refinanced my vehicle with Upstart and the process was so simple. They gave me options to save on my interest rate or to lower my payments to fit my needs. Once approved which took no time at all they handled the payoff to my previous financier and set up the auto payments for my new car payment. Fast, simple and 100% better than others!

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    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 15, 2022

    I think the communication is awful, From the first time to now, making payments. It takes entirely too long for people to get back to you. and even when they do, it's like nothing is done and you have to start all over again.

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    Verified purchase

    Reviewed Nov. 15, 2022

    From the time I was approved it was a really easy process. They were great. The only thing I would change is the fact that you have to add a bank account. There are only two options for adding the bank account linking through a 3rd party or submitting a voided check. Plaid, the 3rd party could not find my bank and I do not use checks. I would change that aspect to allow for customers to enter in their routing and account numbers.

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2022

    UpStart gives you the opportunity to reshape your finances by giving you the option to adjust your budget. I appreciate that they helped me refinance my car within a click of a short and quick application. They trusted me. They are pretty straightforward with options and do not hesitate in accomplishing what they promised. Thank you Upstart for seeing me when I was invisible.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2022

    This company got my car refinanced to get me away from the worst car lot ever! My stress level has went down so much! Customer service is 100% perfect! They care and it shows. I wish I would have found them sooner than I did.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Nov. 10, 2022

    I used Upstart for a debt consolidation loan and then an auto refinance loan. The process was pretty seamless. For the auto refinancing, I gave them the details of my car, and the lienholder, and then they worked with them. It was pretty simple. For the debt consolidation, I gave them a copy of my monthly income. It was fairly easy. They communicated through emails and it was straightforward.

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    Verified purchase
    StaffLoan Process

    Reviewed Nov. 8, 2022

    Upstart seemed user-friendly and more professional and they also had good reviews. The car loan process was very simple and easy.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2022

    The representative provided good service and the process was quick. Upstart is a big difference from who we were with.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 5, 2022

    I did an auto refinance with Upstart and from start to finish, it took about three weeks. The reps were straightforward with everything I needed to get done for the auto loan and it was quite quick and painless. I got it a little bit longer so I can keep the car.

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    Verified purchase
    StaffLoan ProcessResolution

    Reviewed Nov. 4, 2022

    I got an auto loan from Upstart and the process was perfect. It took about a week from application to approval. The agent was good and handled the situation well. Working with Upstart made it easier to live. People should do it.

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    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 3, 2022

    I got a personal loan with Upstart and then, refinanced my car with them recently. Every representative I've dealt with was friendly, very kind and professional. They are good. It was a very fast transaction and everything went through quickly and smoothy. Also, they have very low interest rates.

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    Upstart Auto Refinance Company Information

    Company Name:
    Upstart auto refinance
    Website:
    www.upstart.com