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Sanctuary Metals Reviews

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About Sanctuary Metals

Sanctuary Metals specializes in precious metal investments through cash purchases and self-directed individual retirement accounts (SDIRAs). It offers a range of products, including gold, silver, platinum and palladium as bullion or a variety of coins. It also offers free shipping on all purchases, whether through delivery to your home or an IRS-approved storage facility. Sanctuary Metals states it’s committed to transparency and personalized service.

Visit www.sanctuarymetals.com
Pros
  • No minimum investment requirement
  • 100% online coin purchasing
  • Free shipping on all orders
  • 24/7 online chat support
  • Direct contact with owner
Cons
  • IRAs require phone contact
  • $30 setup fee for IRAs
  • Annual storage fees ($225-$275)
  • Higher fees for segregated storage

Sanctuary Metals Reviews

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    How do I know I can trust these reviews about Sanctuary Metals?
    • 4,949,385 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 80 - 230
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 11, 2025

    When market conditions dictate urgency, this company's response time is phenomenal. I needed silver quickly, and they delivered, literally and metaphorically. My order was processed and shipped with such efficiency that I had my investment in hand when it mattered most. Their ability to move fast while maintaining accuracy and communication is something I've come to rely on. It's clear they understand the pulse of the market.

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    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2025

    I was new to the world of precious metals, but this company turned me into an informed investor. Their educational resources are unparalleled. I've attended several of their webinars, which have demystified the market for me. They don't just sell; they educate on how metals can fit into a broader investment strategy, particularly through retirement accounts. This knowledge has empowered me to make decisions I feel good about.

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    Verified purchase
    PriceStaffRates

    Reviewed Dec. 23, 2024

    My order arrived in 4 days. Legit dealer and great price. They worked hard to accommodate my requests and made sure I was taken care of. Sanctuary Metals had by far the cheapest prices I could find. Highly recommend making a purchase with them. I am very careful when it comes to making an invest and Sanctuary Metals had no red flags and I really enjoyed working with Robbie. 5/5 star service.

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    Sanctuary Metals
    Response from Sanctuary Metals

    Dear Larry,

    Thank you so much for the fantastic review! We're thrilled to hear that your order arrived quickly and that you were impressed with our prices and service.

    At Sanctuary Metals, we strive to provide a seamless and satisfying experience for every customer. We're especially pleased that Robbie was able to go the extra mile to accommodate your requests and ensure you felt well taken care of.

    We understand the importance of due diligence when making an investment, and we appreciate you recognizing our commitment to transparency and customer satisfaction. It's wonderful to hear that you found no red flags and felt confident in choosing Sanctuary Metals.

    Thank you again for your business and for the 5/5 star rating! We look forward to serving you again in the future.

    Warmly,

    The Sanctuary Metals Team

    Verified purchase
    PriceRates

    Reviewed Nov. 1, 2024

    Good prices and local. Got to meet with Luke the owner in person and he presented the physical products to me. It was nice to be able to see the coins in person to get an idea of what I was buying. I got Gold and Platinum proof coins and some silver coins. Thinking of buying more Silver next. Recommended for people interested in Gold and other metals great place to invest with.

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    Sanctuary Metals
    Response from Sanctuary Metals

    Charles,

    We are looking forward to next time and it was a pleasure meeting you and your wife.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Oct. 31, 2024

    I rolled over my TSP I had from the military into a Self Directed IRA that Sanctuary Metals opened for me. I wanted to own physical Gold and Silver. I received a phone call from Sanctuary Metals after I requested information from their website. I spoke with Luke a couple times before I pulled the trigger on the rollover. I had a lot of questions and he made sure to answer all of them and gave me time to make my decision. I just turned 90 and having someone to look after my money and help me manage my investments is exactly what I was looking for. I had no idea how a rollover worked until I spoke with Luke. I feel a lot more comfortable and happy that my money is invested in a real tangible asset I can pass down to my children. Great company and Great people! Donald.

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    Sanctuary Metals
    Response from Sanctuary Metals

    Donald,

    Thank you so much for sharing your experience with Sanctuary Metals! We're thrilled to hear that Luke and our team were able to provide you with the support and guidance you needed to make this important decision. It's our priority to ensure our clients feel comfortable and confident in their investments, especially when it comes to something as significant as a retirement rollover. We understand that navigating these processes can be complex, and we're committed to making it as clear and straightforward as possible. We're also delighted that you appreciate the value of investing in physical gold and silver. It's a time-tested way to preserve wealth and pass on a tangible legacy to your loved ones.

    We truly appreciate your trust in Sanctuary Metals. Thank you for letting us support you and your family on your financial journey.

    The Sanctuary Metals Team

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Oct. 31, 2024

    I purchased Gold American Eagle Proof Coins inside of my SDIRA. I got a price that was the best I could find on the proof coins. I was scared of keeping my money in Fidelity and was worried about the stock market crashing. I worked with Luke and he was very helpful and knowledgeable. He sends me weekly updates about Gold and keeps me up to date with everything that's going on in the markets. I recommend Sanctuary Metals. The prices and customer service are unbeatable!

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    Sanctuary Metals
    Response from Sanctuary Metals

    Thanks Jerry. It was great working with you as well!

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    Sanctuary Metals Company Information

    Company Name:
    Sanctuary Metals
    Address:
    999 Corporate Dr Ste 100
    City:
    Ladera Ranch
    State/Province:
    CA
    Postal Code:
    92694
    Website:
    www.sanctuarymetals.com