Sallie Mae Reviews

Original student loan $14,125... Payoff $20,260.38... I have made 20 payments of $360.00 on this school loan! Who can I contact to sue the government or company that is responsible for this? There has been several different companies during the repayment process. Who can I contact to settle with this loan and start paying a reasonable amount of the original loan amount of $14125? All I want is to pay the loan off and not pay $40,000!!!!!!! Paid @$7000 and balance has gone up? Please help with info asap. Thanks.

Our 26 year old son has an approximate $7000 Sallie Mae loan. In December 2008 he was laid off. It has always been difficult for him to make payments because he always had a minimal paying job, but while he was working he did make the payments. He does not receive unemployment because he worked for a security business that had private contract so he was told he does not have any benefits. He has no income coming in. He now lives with us. He tries daily to look for work. We have tried to help him out but we are now retired and with the increase cost of gas, utilities, and other expenses with him living with us, it is hard to keep up.

I am currently attending school and have been for 1 1/2 years. I borrowed money to attend this school from Salliemae education loan. It is not time for me to start paying the loan back because I am currently in school and my pay back starts in 2010 once I finish school. They call me by phone and my co-signer at least 40 times a day. I was told by Salliemae that they had contacted the school and they received a report stating that I am not enrolled and I should take this up with the school. I talked with registration and they said that all their information pertaining to their students goes to Clearinghouse. The school stated that they never talked with Salliemae. I spoke with Salliemae who continues to give me all this erroneous information. It seems to me they are trying to add charges to this account just for their gain.

I am not able to pay my debt and they put bad debt, write off on my credit report. Can they still ask me for payment? I only make 1,171.00 a mo. on soc. sec. I worry constantly about what will happen to me.

I took out a loan with Sallie Mae for my undergraduate and Masters degrees. I'm still in school for another 2 yrs or so finishing up a Phd. Sallie Mae contacted me stating that my loan was in default. I explained that this could not be so because according to the terms of my loan I did not owe them until 6 months after I had finished school. They explained that sometimes Universities do not get their enrollment list (clearinghouse list) to them in time. They accepted that I was still in school but still insisted that I pay the past due amount on my loan. I explained that I had no intention on paying them until I had finished my degree.

I bought out a loan from them for 2100. I mailed them a money order for 700. Then I opened a bank acct and they took 2 payments of 700. Now they say I didn't buy it out and now they say it's a fed loan which it isn't. Now they took my income tax without a hearing or court for me to prove it.

General ** threatened me in order to obtain my checking account information for payment on my student loans. This is clearly against the DNC laws and regulations regarding collections. Also, I call Sallie Mae directly to get their corporate number and they refused to give it to me so I can try and resolve my student loans. I have been trying to get a forbearance on the loans but now it is too late since it is in collection. Please help!

My husband was on permanent social security disability when he co-signed for son. Son was unable to finish college and is currently only able to find a part-time seasonal job, in another state, where he is living free with a friend. He does not own a car even. Sallie Mae is threatening to garnish my husband's social security disability check. I don't know what we would do if they garnished his check. I have been out-of-work, due to health issues first, now the economy for four years. Can they garnish his social security disability? Can they take our home?

On 10/1/08, I made an early payment on my student loans, which are due on the 11th. Each payment is supposed to be $795.52. $433.75 was applied to my account principal. Then on 11/5/08, I made another early payment of $795.52, yet only $6.96 was applied to my principal despite the fact that approximately $680 is interest every month. On December 11, 2008, I made another timely payment and $0 was applied to my principal. I've since made a couple more payments, and nothing is being applied against my principal. According to Sallie Mae, they are compounding interest daily and making timely payments has nothing to do with principal. Essentially, this keeps someone in debt forever. Not to mention that I make payments on their website and they will not apply them for 2-4 days later, claiming it takes that long to process it, thus causing them to accrue more interest.

So much has happened with Sallie Mae over the last 2 years I don't know where to begin. They have put a loan into default after not applying my payments to it. This is the 3rd time it has been placed into default. I paid $150 to put my loans (all of them) into forbearance and they only put 3 of them in. The best advise I can give anyone is to get a tape recorder and a lawyer. My husband and I are dealing with totally ruined credit and daily harassment from them. At one point I was receiving 12 calls a day! We have put off buying a house and starting a family because of all of this.

I have student loans with SallieMae. Originally, they were around $65k but with capitalized interest over 9 years or so, they are now approximately $125k. I started making payments in 2008 timely on the computer. However, they report the posting date 2-4 days later. Furthermore, I made an early payment in October 1, 2008 where SallieMae applied $433 to principal. My loan payments are due on the 11th of each month. I then made another early payment for the monthly amount of $795.52 on November 5, 2008 and only approximately $7 has been applied to principal. Since then, I've made many on time payments with Sallie Mae reflecting dates 2-4 days after I submitted on the computer and on top of that am having no payments go towards the principal. When I called Sallie Mae they said payments are made first to late fees, interest and principal.

On February 4, 2009 I transferred $2000.00 via account transfer to update my son's student loan. The funds never showed on his account even though it showed on my bank statement as being transferred on February 6, 2009. My son called Sallie Mae customer service service twice and received two different answers to the issue about the funds not being posted. First they said that only $400 had been posted; on the second call they said that no payment was posted. My son gave them the confirmation number; however they stated that I would have to call and provide a FAX of my bank statement.

In December 2008, I began receiving billing/statement from Sallie Mae for a student loan that was paid off in January 2006 (I do have copy of check). I have written a letter to Sallie Mae on 1/06/09 disputing that I still owe money. I also faxed that same letter to Sallie Mae on 1/06/09. In my letter to Sallie Mae, I requested a written response by 2/06/09 indicating that my balance was paid off in 1/2006 and I owed nothing. This weekend, I received yet another statement reflecting a balance of $210.43. I also received a bill via email on 2/09. I am at my wits ends with attempting to resolve this issue with Sallie Mae. My first issue is why am I receiving a bill over 2 1/2 years after the loan was paid in full? Why has not Sallie Mae responded to my letter sent on 1/06/09 and why do I continue to receive bills/statements where interest increased the amount each month? Trying to resolve this has been time consuming. In researching the Internet, I see there have been several complaints with Sallie Mae and you were a reference given that could help me resolve this issue. I would appreciate any assistance in order to get this issue resolved.

I am currently in school. I go to school online so I attend five week classes instead of semesters. My last class I attended ran between 12/16/08 and 2/2/09. The reason that class ran longer was because we had two weeks off for holiday. The class before that ran from 10/21/04 to 11/24/08 and I had another class before that.

We spoke to Sallie Mae on behalf of my son because my husband co-signed for his load. My son has been unemployed for the last 6 months without unemployment compensation. We are 4 months behind on our payments to Sallie Mae but have made partial payment along the way. We are trying to help him. We made a payment over the phone on February 5th on a credit card with the understanding that from this point on, we will be in forbearance of the front debit to be put onto the rear of the load which would be $1,100. Keep in mind this loan starting out at $9,700 and now it is up to $15,000. We were called this evening, 4 days after our credit card payment, and harassed, threatened of taking our home, salary garnished, tax returns if any garnished. They threatened us and threatened us again and again. Our new President is going from the top down instead of the bottom up.

The educational loan company, Sallie Mae, is extremely harassing. They use abusive and aggressive tactics to collect debt. I receive at a minimum one to three phone calls per hour from them with as little due as $50. The phone calls start early in the morning all the way into the night. Also before my mother passed away from cancer, she was continuously called as my reference and told that her bank accounts would be frozen. My mother was NOT a co-signer and yet she was given details about my loan. She was also sent a LETTER with my personal information. When I inquired about why my personal information was given to someone that was NOT a co-signer, I was told they made a "mistake". Now that she has passed, I cannot find the letter nor can I ask her for it. I just remember in her state of sickness she made someone take her to get money out of the bank so that she would have the funds to pay her medical bill. She was afraid of what they would do to what little money she had (and she was just a reference)! Their actions are inexcusable and too often too I hear similar stories from others. They put people's families and careers in jeopardy with their actions and should be held accountable.

Sallie Mae has continued to harass my daughter and mostly me because when she applied for her student loans, I had to be a co-signer but then put me like the loan was for me. I did not get a dime of that money. My daughter is also still in school. As soon as one semester is over, they start calling wanting her to make payment. Whatever happened with 6 months after graduation then you start paying your loan back. These people are crazy. They call all time of night. When you try to talk to them they just hang up if they cannot talk over you. They give these kid loans knowing that they cannot pay them back until they get a job then they harass the parents for the money before it's due. Congress needs to do something about the company. They are rip offs.

I have been receiving harassing phone calls for over 2 years looking for a "Robert **" who is apparently delinquent on a loan. Unfortunately I share the same first name with him. Most of the time the reps on the phone are very rude and hang up on me when I explain that there is no Robert ** at this number. I have called back multiple times requesting that I be removed from their list and spoken to managers several times. Each time I am promised that I will be removed from the list and then I continue to get calls a day or two later. Recent call I have received were on the JAN 6th, 27th, 30th, FEB 2nd, 3rd and 6th and have ask 6 times to remove my #. They are costing a fortune in cell phone minutes. Today I was hung up on twice and they refused to allow me to talk to a supervisor. The numbers I am getting calls from are 407-319-3014, 773-571-6645. I was also told to call 866-851-9593 to remove my number which I did and was hung up on 2 more times.

My loan started at at $10,000. After three years of payments I'm up to $14,941 and change. I'm working hard making payments and am still where I started and more.

I am afraid that my story is the same as all of the others listed. We have a small farm in Idaho that my husband has owned for over 20 years. His family has farmed all of their lives. We co-signed loans for our two children through Sallie Mae. We are like all of the others. No idea what they are doing to the loan, payments that they say they don't have, rude customer service people, etc. I have just one question, why is there no legal group forming to fight the injustices of this company? I just do not understand.

I currently have a large student loan that is about to fall into default. Since my graduation, I have been unable to find any work. Everyone either tells me I am underqualified or overqualified, plus many businesses are no longer searching for new employees. I have pleaded with representatives to help me find alternatives to my loans going into default. I am no longer eligible for deferments or forbearance. And when I did defer them, I had to pay $8,000 in interest for only 3 months of deferment.

I took out a loan while in school for 5,000.00. My ex-boyfriend co-signed for me. After I graduated, we continued making loan payment to Sallie Mae. In June of 2007, my ex-boyfriend broke my leg and we split up. I was unable to work for almost 2 years due to the extensive damage done on my knee. I told Sallie Mae that I wasn't working due to having this happen and they were very rude about it. They asked if I had doctor's proof, police report, all that info. I told them yes, but they still said I had to pay it now or face garnishment of my tax refund. They gave my ex a pay-off amount and he paid it to save his credit.

I started school in April of 08 and could not make the payments I needed to the school, so I got a student loan out from Sallie Mae for approx. $4,000.00. My payments started and they were 25 or 26 dollars... I got a letter in November saying my payments were increased to $165.57... I was outraged. I am still in school (full-time) and I don't have a job. How am I supposed to make those... I spoke to so many different people telling me, "Don't worry, you have plenty of time to fax us a letter requesting," my payments to be decreased... No problem. I did that. Got a letter back that my payments were decreased to $35.36. Great... December comes around and lo and behold, $165 is taken out of my bank account...

My husband has been paying on a $3,500 loan for over 8 years now. We just filed our taxes and got told that our refund will be delayed due to the Sallie Mae loan. Over the years we have paid thousands of dollars to get this taken care of but it never does. Last year we even agreed to have the payments directly taken from his job... we still owe over 2,000!!! How is this possible? Whenever we call we just get told he is behind... we have been paying this loan forever!! If someone could advise us on what else we could do, Sallie Mae I feel is taking advantage of people... We even became homeless back in 2006 for about a year due to this!!!

I suspect them of multiple unethical practices regarding my current student loans. One example is two private loans that I paid the full balance on, received a letter of PAYMENT IN FULL only to realize that they continued to charge me interest. When I inquired about the new balance on these non-existent loans, they stated that the interest was charged before the payment posted to my account. That is completely inaccurate. This kind of behavior has been going on frequently in too many cases to even describe in this letter. Someone needs to protect the student who is just trying to get an education from being taken advantage of by these companies. Please contact me if you wish to hear more information about my situation. I know there are several complaints pending. I am happy to help however possible.

I am a disabled student who is re-educating myself so I can work with my disabilities in seeking employment. It has been difficult dealing with my physical problems, but I am close to my goal. I am having problems with Sallie Mae recognizing that I am a full-time student and that my loans are in deferment. They refuse to note that my school faxes them the necessary information every quarter. Two excuses they offer are: (1) I can only hold a deferment for five years, and (2) I must pay for the month between semesters for Christmas break - this despite the fact that I use this time for my school work as well.

I have borrowed $7877.00 on 10/22/01 from Sallie Mae and within 8 years of making payments I have only managed to pay off $700.00. My outstanding balance now is $7077.00. I have tried to get an answer from Sallie Mae but I have been unable. In this case I will keep making payments for the rest of my life. Please help. I am so upset I can't even speak with these representatives anymore.

I am a co-signer on a loan with Sallie Mae for my brother. My brother has defaulted on this loan and I am stuck paying the nearly $500 a month fee to try and salvage my credit. It is impossible to get through this company's voice mail tree hell - calling them is a nightmare in itself. However, I called because I kept receiving phone calls regarding the bill needing to be paid and I had just sent in a payment for $487 dollars. Once I finally reached a customer service representative he told the money had been applied to other portions of the loan that I was not a co-signer on and that it was my fault for not specifying which account the money needed to be applied to.

Every time I talk to them I get different answers... missing payments, principal increasing even though I'm doubling payments, interest payments fluctuate, and waited for over an hour to talk to a "supervisor" on several occasions only to be disconnected. I thought I was connected to a supervisor, because I was told she was, only to find out on my next call to them she had lied to me. I now receive approx. 3-4 calls a day, even Sat. and Sun., from 8am-9pm.

I started paying my student loans back in 2005 and $150.00 is debited automatically at my bank account for both private and Stadford loans. On Fall 2007, I started going back to school to take additional classes and my school contacted Sallie Mae without my knowledge saying that I am back to school. After this conversation between the two parties, Sallie Mae deducted some amount on the monthly payment that brought it down to $77.00/mo. Since I never gave them written or verbal authorization to stop any payment on both of my loans, I didn't mind having lower payment.

Well where do I start, I know and my husband knows that this should have been paid a long time ago. We settle way back to pay 89.00 dollars several years ago. We thought that was okay, but we were informed that the interest was accruing and what we were paying did not help to get this loan paid for so they, I guess, put us in collections because they needed more money and at the time we could not do anymore. So we were not paying and went into default. I have tried several times to settle with Sallie Mae to pay what we could. They would not budge and still are not. They sent my account to three different credit places for collection. Finally we were able to pay 200.00 a month to Progressive Financial out of Tempe AZ, which we gave them the necessary acct info to be withdrawn monthly.

I first spoke with a woman named Payton. She quickly dismissed me. She kept turning off the microphone so I could not hear the conversation she was having with the manager. She was not good in her timing and could hear them making fun of the people having a hard time paying their bills. Their statement was, "You should have heard the excuse from this guy. I don't care. He just needs to pay. I don't feel bad for them. They just have to pay their bill." I called Sallie Mae looking for some help because I am now unemployed and I am having difficultly making my payment. I have asked for a forbearance and they stated that my payment was low enough and that I should just make the payment. It is only $52, when you don't have it is a lot of money.

I had missed some payments with them and they called me and said if I paid a forbearance of $100 then the loan would be put to current... I paid the $100 x 2 (I have 2 loans) and the very next day they called and said that the loan was late because the forbearance only brought it up to 60 days late and they stated it would be current over the phone... They do not need to obey the laws because our government allows them to write the laws... This country is a joke.

Sallie Mae needs to be investigated. I had no idea that there were so many complaints about this company. At first, I really thought it was just me, but I see that it's not. So aside from the fact that they call me like I stole something from them, they are really rude, from the regular customer service rep to the so called managers. (I really don’t think these are managers anymore from reading other entries.) So this all started in July ’08, I think. An SM rep called me for payment, which I didn’t have, of course (laid off after 6 years). So the rep tells me all I have to do is verify my contact info and I wouldn't owe anything until this year. So I gave him the same info he already had and that was it. Mind you, he called me at my house.

Working with these people has been a nightmare. In the past, they've sent me statements that requested incorrect monthly payment and after I paid the amount requested, I was put in collections and charged $780 in late fees every month. The same thing has happened again. My salary has been reduced due to economic hardship by employer so I couldn't make one $670 payment. I have been charged $780 in late fees the past 2 months and now owe $2,230. I've tried calling several times but either get stuck on their CRM or transferred to India. They can't be allowed to do this. Please help!

My daughter's Sallie Mae loan began at 38k. Three years later, it's 69k. They will not help settle a payoff. Her interest rate is 14.5, monthly payment $918. She is unemployed. Fortunately, I did not co-sign. I am considering mortgaging my home to payoff her loan.

To bring my account up current to Sallie Mae, I paid on 1-16-2009 a payment of $412.81 from my checking account to Sallie Mae. They showed that the payment was put through and processed to go out. Then the next day or so, I checked their website and it showed I was still in delinquent and my payment did not process, but I owed the current amount and the past due which should have processed on 1-21-2009. I called them and they said my bank could not find my account and it was their fault for not processing the payment correctly. I gave them the routing # and bank account numbers correctly. It seems after reading these articles that everyone here seems be having a problem with Sallie Mae in some way or form. I have their overnight address and will be sending this overnight hopefully not to have it return because there is no such address. Be it known I wish there was something we all could do as this is not good customer service. We all are having problems with Sallie Mae and you're not alone.

In December of 2008, I received a letter from Sallie Mae claiming I had missed a payment in November of 2008 which meant I no longer qualified for an interest rate reduction on my loans. I first checked my bank account to make sure the check cleared; it did. Then I called Sallie Mae at the number listed above. I was told by, I believe, his name was David that my payment was received but it was applied incorrectly, which I am fine with; human error happens. He then said he would have to report what happened and see if I can still be qualified for the interest rate reduction. This process was said to take fourteen days. I did not hear back from anyone until I called today, 1/21/09, and I was told that nothing can be corrected and that I will not qualify for a rate reduction. I do not understand how I should be punished because of their errors, but need further assistance in solving this situation. Thank you.

I went to a trade school 6 years ago to become a heavy equipment operator. The school was in Mississippi. It was a 6-week course. Financing was not set up until after 1 week in class. Guess who the lender was? You guessed it, Sallie Mae. The cost of the school was $10,000.00 with a guarantee of employment in my area. After school ended, the employment never began. That did not stop the bill from coming in. We had one hikup in the middle of things where I tried to fight back. They just tacked on legal fees and smeared my credit. I still am not working in the field that i was trained in. As of today, the debt has increased to $11,406.57. I have been paying on this debt for 6 years. If there is anyone out there looking to fill the wagon for a ride to Washington, I will definitely ride along.

I have inquired about my student loans by letter twice, one letter dated for 12/5/08 and the other one 1/6/09. The 1st letter was asking Sallie Mae why I have been paying for 2 years and my loan is not getting lower. I have one loan that is combined of several as I was in college for a total of 6 years. The 1st one, which I call the biggie, is about $34,000, and the other one started out at $3000, and after paying on it for 2 years is at $2551. I wanted some answers only and they send me these papers showing when my last payment was made and when my next one is due. This also included my balance and interest rate at the bottom of the page.

In the summer of 2005, I graduated from college and I had a deferred status for my student loan. Around early October, I received a phone call from my job that I was being let go due to budgetary reasons. Not even 24 hours later, the deferment expired and then I started getting swamped with mail and phone calls about repayment. I called them once and said that I had just lost my job and the people were so rude they just acted like I was saying it to get out of paying my loan back when in fact I did lose my job. Why would I joke with something like this?

Several months ago, I filed a Total Disability Application on my student loan. I am disabled now and have a pending disability case with Social Security. I was told by Sallie Mae that it would take a couple of months for the investor(s) to either approve or disapprove my application. In the meantime, I was told, not to worry about my loan in default and that it is taken care of. Well, I had to call again, 2 months later because I hadn't heard anything from them and my loan was getting further behind. Again I was told not to worry, that it was taken care of and my application of Total Disability had no news yet.

On October 21, 2008, I forwarded to Sallie Mae Servicing checks totaling $2,956.00 to pay-off my student loan which was in good status. My pay-off balance was $2,831.52 according to Sallie Mae's account system. I received a letter from Sallie Mae acknowledging the pay-off. Based on the over payment, Sallie Mae owes me $126.23 which they claim was deposited in my checking account on December 30th. This is not true. I advised Sallie Mae staff that my credit union statement does not indicate an ACH deposit from Sallie Mae. Sallie Mae staff was unable to provide me the banking institution and routing number for the account they are alleging they deposited my refund. After several telephone calls to Sallie Mae customer service department since November 2008, I am still being told they are looking into the matter. Sallie Mae Servicing is refusing to pay me the overpayment I am due. My last contact with Sallie Mae Customer Service was on January 12, 2009. Thank you for any assistance you can provide me.

I applied for Sallie Mae loans through the encouragement of the Nursing School I attended because I had good credit but did not qualify for TAP/Pell, etc. Well, $56,000 in loans has now turned to over $120,000 total (which won't be paid off until 2028). My original payment was $554 a month, then I paid off a $1,300 loan and consolidated the rest (1 Federal/1 Private). My payments are down to $436 per month (still more than my rent). I have that amount automatically debited (14th of each month) from my account, so when I have some extra money, I send extra money when I can. Their website states that if you have extra cash and want to lower the principal, you can, as long as you send instructions that it be applied to the principal balance. I did this and even put it on my check along with a note.

My ex-husband and I consolidated our student loans (1/4 mine, 3/4 his) for total of $42k with Sallie Mae in 1997. We divorced 4 years ago and I have a court order stating he is to make his portion of the payment. He has not made a payment in 2+ years and now, it is delinquent. Sallie Mae only calls and sends me letters, not my ex-husband. I have offered Sallie Mae to pay off my portion of the loan and asked to be taken off the loan. They have refused. I have the money to pay off my portion. Sallie Mae had listed me on the loan on my credit report for 6 years. I was advised by the family lawyer not to pay it off until I can be removed from the loan. It is ruining my credit and I am unable to do anything. I can't be the only person who is getting stuck in a Spousal Consolidation because that is why they are no longer available. Any help would be appreciated.

We co-signed a student loan for my daughter, Amanda **. She has been intermittently unemployed and unable to make the payments. Despite numerous attempts by both Amanda and myself, we are unable to obtain statements or payment coupons or any kind of assistance from calling. We do not even know if we are being credited for the payments we do send. Over $10,000 in penalties and interest have been added to this initial loan of $25,000.

My experience is the same as Ann's (the attorney). I signed for a student loan for my son. When he finished college, he set up payments to be automatically debited from his account. During the next 4 years, his company transferred him three times. He diligently completed paperwork to let his creditors know his new address. Then he kept money in his old account for 2 additional months to let paperwork catch up. He would then close the old account. His car loan, insurance, cell phone carrier, credit cards, etc., NEVER had trouble switching their records to his new account.

In August 6, 2008 I called Sallie Mae to get a current amount owed on my student loans so that I may pay it off in one lump sum. I was given an amount owed and sent a cashier's check for the amount due as of August 6th, 2008. I did express mail the payment and received a receipt from the US Postal Service showing that my letter with the cashier's check was received by Sallie Mae on August 7, 2008. I called Sallie Mae in the second week of August when I saw my payment had not yet been posted. I was told that it takes a few weeks to show payment and that I should wait a while and check again. Several weeks passed and no payment posted.

Each semester this company repeatedly harasses my parents and myself regarding the status of my loans. I have been in graduate school for over a year and a half. I was told by the company that I didn't need to fill out any paperwork for the in-school deferment because my school is a part of the national clearinghouse program. However, every semester they begin to charge me, stating I am not a student. I argue with them and send them faxes of the school forms stating I am enrolled for yet another semester (even though my original forms said I am enrolled at least through May of 2009).

I cosigned on a Sallie Mae student load for my husband. I was told that after 2 years of on time payments I would be removed as a cosigner. After 2+ years of on time payments, I contacted Sallie Mae and asked to be removed as a cosigner. I was told that this would happen but it didn't. I was divorced a little over a year ago and my ex-husband has made 2 late payments. I am trying to get my name removed from the loan and Sallie Mae is refusing because they say the loan now has had late payments. Even though the divorce decree lists my ex-husband as the responsible party for his student loan, I am responsible for the payments if he defaults if Sallie Mae won't release me.

Sallie Mae has no clue about customer service! I have two loans with them, one for my government loan and one to cover my schooling that was left over. The extra loan totaled about 1,200 dollars. After graduating school, I started looking for a job and even moved to an area where jobs are more available in order to find work. Knowing that this might take some time, I called Sallie Mae and talked to a woman who was very nice and sent me out paperwork for a deferment or forbearance (I will also say that before this that they never called me; they always called my co-signer and gave out my personal information; my co-signer had to call me and then I would call them back and they would assure me that they had my phone number on file).

12 years ago, I went to college. I'm poor so I needed financial aid. The BCC told me that I had to fill out a loan application and that the loan was flat fee. Why did I need to fill out a loan application to receive financial aid? So I began to repay the loan in about 1996 by way of Sallie Mae and paid on it for 3 years. Then another problem arose and I ended up homeless for almost 6 years. I had paid to Sallie Mae approximately $1800 that apparently didn't get paid on the balance... Then the state put a garnish on my wages without a hearing and took my tax refund, and claimed I owed over the $5400 that I originally agreed upon. To top all that, I worked for a degree that the BCC didn't give me and they now claim there's no record of me attending college...

I am very much interested in the class action suit against Sallie Mae. Please contact me! My younger sister has also become a victim of their schemes. All she was trying to do was get a college education. I also have student loans (through Nelnet), but they're quite friendly and reasonable when I've called them. Has anyone tried to consolidate and go to another lender? This company needs to be put out! She's 24, losing sleep, becoming depressed and anxious. She should be starting off her life on a happy note, not one full of future anguish. Let’s get together and get this monster under control! Please do something, Ann from Pennsylvania!

I have not paid on student loans that I received back in 2004 from the school. Well, I didn't receive them; the school did. I started school in Nov. 2004 and left school in Dec. 2004. I told the counselor that I would be leaving school b/c I wasn't making it with my dad and that I was moving back to Mississippi. They knew I was leaving. They even gave me a copy of my transcript so that I can try to go back to school here in Mississippi.

I have been calling Sallie Mae since July 2008 to receive a hardship deferment because I am unemployed and can't work right now due to medical reasons. They told me they mailed out a deferment in September to the correct address. I did not receive it! I also tried to get online to fill one out and the website does not recognize my social security number. I called again in October and requested again a deferment. Once again, nothing in the mail! I called again in November and requested a deferment. Again nothing! I just requested it for a third time in December and am still waiting again.

I graduated in 2007 with my BA. I didn't even get the 6 months grace period that I was told I would get. They came after me right after graduation. I have never seen a company so MONEY HUNGRY!!! They stalk you at work and at home. They claim that I am $125,000 in debt and they want payments of $981 monthly! HUGH? I don't have that kind of money!!! I called them to get my payments lowered (when you call them, they make you wait FOREVER) and spoke to someone who was a mean ol **. She told me in order to lower my payments, I need to make 2 consecutive payments and then a processing fee of $150. WHAT!? That means you want me to give you $1,962 plus $150. WOW!!! I told her that I just could not do that. I said, “Well, can I do a forbearance?” She said pay $981 plus $150. UGH! I can’t afford that.

I am an attorney and I'm considering filing a personal legal action against Sallie Mae for problems I've had with the company, but I am also considering a CLASS ACTION SUIT (if anyone is interested) because I have heard countless stories of people having problems with Sallie Mae that seem to amount to fraudulent or otherwise unlawful billing practices. I've had various problems with Sallie Mae over the past two years, similar to those people who have posted complaints, stating that my payment (paid through SM's online system) was never received (my bank even called them out one time and told them they were lying and never requested payment from my bank) or changing payment due dates and listing my payment as delinquent even though they sent me a letter only two weeks prior saying my next payment wasn't due until months later (when my loan was on in-school deferment). At one point, they even sent my loan info to my brother (who has no relationship to my student loans) who lives four states away from me... and I wasn't receiving the information I needed because of their negligence (or purposeful actions). I only know one person who has loans with them who hasn't had similar problems with them.

I received a loan through Sallie Mae for my career back in July of 2005. I've had lots of billing issues and continue to have problems with them. As far as I know, I received the following: career loan, Stafford loan, Stafford unsub, Stafford sub, and another Stafford unsub. I was paying my career training loan at first, which was around $100.00. On 1/12/2006 a new loan had gone into effect (FFELP?) and I was never notified that it had started. I kept paying the career training loan ($100.00) because I was never notified that a new loan had started. My payments went up to $147.33. Because I was never notified of the payment increase, I kept paying on the original amount of $100.00.

I faxed them a letter requesting for my monthly payments to be lowered and spread out the length of time for the loan to be paid off. They returned a letter quickly saying that it was lowered to the min. monthly amount possible. I was very happy about this because I was facing hardships. The next month, I got a bill for the old amount. They say I never signed a form to lower the amount even though there was nothing evident for me to sign and the letter said it had been lowered and not it was going to be if I signed it. Now they say I have to re-fax a request to have it lowered again but I can't now because my payments have been late because of my hardship.

My dealings with Sallie Mae have been the similar to those who have complained. I have a student loan, along with co-signer for my daughter, and have been harassed since college completion. I even filled out forms to have payments direct debited from my account. They said NO, because I had an amount in arrears. I called and tried to reason with them and have the direct debit amount taken and then I would catch the arrears up (under $350). They said NO. I offered to have direct debit with an additional amount taken - again, NO. I am beginning to believe Sallie Mae does not want payment, that they thrive on past due amounts and extra interest - for a government agency, they are definitely not there for the people.

My wife took out a loan with Sallie Mae a few years ago. We have been paying on the loan, but with another child on the way in a month and my medical premiums and deductibles going way up, we decided to do a forbearance. The employees at Sallie Mae told us we needed to make two months' payment (September and October) and send an additional $50 processing fee. They told us to fill out the paperwork they would send us and the forbearance would be approved. Weeks went by and no one sent the paperwork to fill out.

Reading all these stories are horrifying! I too took out loans with sallie mae... federal and private. I went to cosmetology school all last year. I went full time during the day, so I needed to cover my cost of tuition as well as my cost of living (i.e. food, rent, LIFE) etc.. The total I took for the year was about 39k. THROUGHOUT my year in school I was constantly in contact with sallie mae, asking questions about repayment, grace periods, etc... They had told me that my loans could be consolidated and put on a 25 year payment plan as my private loan debt was over 30k. Extend the payments out to be able to make reasonable monthly payments. A representative told me that I'd be looking about $360 a month after my grace period. Though that is high, I could do it.

I opened a loan in November of 2003 for my daughter to attend Sylvan Learning. The loan term was supposed to be for 6 years. I was given a Sallie Mae loan with those terms with a loan amount of $13,034. I called Sallie Mae on November 7, 2008 to find out loan balances. My outstanding balance was $11,134. After 5 years of payment, Sallie Mae made changes in my loan terms and has only applied $2000 towards my principal amount, and applied $6000 towards daily interest. They also changed my terms to have final pay off for my loan to be 2018. I was not notified that this change had occurred.

So after many years of wondering I decided to be a chef and go to culinary school. Like many people my only choice was to go for student loans with a co-signer. I was given an impression that many people go this route with sallie mae and perhaps in ignorance I thought this would be a very laid back process. Little do I know of the horrors sallie mae wreaks on their clients.

I received a forbearance for my account because I attended school for more than half-time and I was supposed to be on hold until October 8th. September comes around and they haven't emailed, called, mailed me a reminder regarding my account. It's as if they expect me to know when to pay. The only letters I've received were dated October 9th which detailed my payment plan to be due on the 9th of November. On the 24th of October, Sallie Mae sent me another letter telling me that I have a past due account for October, by which they never made me aware of such required payment. Had I been aware of this beforehand, I would have made my payment sooner. I feel exploited by a loan company that I am supposed to trust.

Sallie Mae has been harassing me for months. I usually ignore their calls but when I do answer to try and remedy the situation, they are rude and not helpful in the least. Last time I spoke with them, they said they were going to have my tax refund garnished. They told me I needed to pay them $250.00 that very moment to put an additional forbearance on my account. I'm pregnant and this is just adding to the stress of not being able to afford to live. I can't afford that. I didn't plan on this happening. The past two years have been hard. I haven't been working because we made the decision for me to stay home with our baby, who is now 1 year old and I have another one on the way.

My Sallie Mae student loans have become financially out-of-control! I currently have three (3) Sallie Mae student loans, which my 71-year old, senior citizen mother had co-signed for me. The initial total amount of these three (3) loans was approximately $33,500.00, but currently has become a financially unmanageable, spiralling up, astronomical amount of $49,500.00. I am currently on SS Disability, and CANNOT make the full monthly payments. I tried to get the life of the loans extended, but Sallie Mae was of NO HELP! I am trying to make partial forbearance payments, but for each loan Sallie Mae charges an ADDITIONAL $50.00 fee per loan.

Here's the best part about my student loan. After my husband passed away last year, I tried to get a forbearance/deferment till I got my finances straightened out... no luck. I then offered to pay a lower amt (not much lower) than what was due monthly... no they said. I then filled out direct debit forms to have the monthly payment taken from my bank acct - get this they said NO!! NO because I had $300 in arrears. Give me a break... NO to direct debit for the monthly amt they wanted. I totally give up and would like to find a lawyer to do a lawsuit or class action suit. They are now threatening my credit even though I wanted to make payment. What do I do now?

I defaulted on my Sallie Mae student loans earlier this year. I was attending a online course and my wife and I encountered financial hardship. I have been unable to work due to a disability and my wife at the time had become pregnant and was put on bed rest for several months. Although at the time we were still attending school when we went to apply for government cash assistance and food stamps, Sallie Mae garnished our assistance. We had to live off of a little over $100 a month and $400 in food stamps to feed a family of 3.

Sallie Mae has added ridiculous charges to my account and will not allow me to pay off my loans within a reasonable interest rate. They have denied me every right to have the ability to pay off my loans. In addition to my high interest rate, my loan which has been split into 4 have been rigged to accumulate more interest than necessary. They are charging me over 500.00 per month. I can't afford this at all in addition to my federal loans. I need help!!!

Sometime well over 6 months ago, I started receiving many calls a day from several collection agencies attempting to collect on a student loan for a name I couldn't understand. Almost all of these calls were automated so there was no one I could talk with to straighten this out. You see, I have never taken out a student loan. Recently, a live human from Sallie Mae did call me and I got the name of the person who I was supposedly a reference for (not a cosigner, just a reference and they felt that justified calling me 5+ times everyday?). I told that caller I didn't know the person that owed them money and would she please have her company stop calling me. She hung up. In fact, I have spent hours and hours on the phone with their representatives, most of them are polite with me and they all tell me I am not in their computer anywhere, and they all say there is nothing I can do to stop the phone calls.

I borrow money for my college education. I went under a signature loan. The loans were 3 small loans at 1) $6,202.00 at 14.87% interest, 2) $9,948 at 14.87%, 3) $6,210. at 14.87%, the total coming up with interest to $36,000. I had to apply for forbearance and well I was charge 150.00 dollars to extend my payments for two months. I find myself not able to afford the $545.00 a month installments. I did request to consolidate the loans but the payment are still too high at $450.00. That is all they could offer me. Can I fight this? I had to request another forbearance. I have not owed them 4000 dollars in addition to the $36,000. The second time I needed to request a forbearance, they charge me 500.00 dollars. I would like to know if Sallie Mae can do this. The problem is creating stress and financial hardships, and It may result to bad credit. I was wondering if I have a right to fight this.

I have received endless misinformation from Sallie mae ranging from incorrect application of payments, incorrect statements as to the amount due, screaming representatives calling me at work, representatives contacting my friends and family and even some old high school acquaintances. The list goes on and on.. Won't someone do something about this company? They are ruining lives with no accountability for their actions or mistakes.

I had given my name as a reference to a friend of mine a few years ago. For the past several months, I have received numerous phone calls from Sallie Mae asking me for information on him. I have repeatedly told them that I am not the person, and that the person they want to speak with has lived at the same apartment and has had the same number for years. They told me that they would take my name off the list, however, I still receive phone calls from them constantly. I have my own loan from Sallie Mae, which is always paid on time. I find that their constant barrage of phone calls constitute harassment. They have the person's number and information and continue to call me. If he is in default, they should seek legal action against him instead of harassing me. I would like them to stop calling me.

They sent me a bill for all of my loans requesting that I pay all of my loans at once. It would be impossible. That would require me to accumulate an additional $1500 every month, in addition to the $240 I pay them a month already. I am experiencing a tremendous economic, financial and now emotional hardship.

I am a co-signer for my son's student loan. We are behind on about 6 months’ worth of payments due to my son’s employment, and they always threaten default and wage garnishment for both of us. I sometimes answer or call back to explain the situation. And all I get from them is their rotten attitude, rudeness and downright lies. I talked with them today and told them we would get caught up and that I would be the one making payments starting next month. If you do not pay them something over the phone, they mark your account as refusal to pay, which is not true! The last payment made was in July 2008 and they never applied it to our account. I faxed copies of cancelled checks 3 times over the course of 6 weeks and nothing was done. They always said they never received it. I even faxed it to the attention of their supervisor, Stacy **.

I borrowed $7500 from Sallie Mae, consolidated the loan through College Loan Corporation. They paid Sallie Mae and its collection agencies: ACS & Nelnet, a total of $14,133.13. Why are they still harassing me??? Credit is messed up!!! I keep getting letters and phone calls from its hired collection agencies, etc.

This company is absolutely out of control. Not only is their customer service horrendous, (try to find one person there that speaks English) but they give false information and constantly harass people!) I took my loans out for a Computer Design school with Sallie Mae back around 2004. Due to reasons beyond my control, I withdrew from school and waited the standard 6 months after schooling to start paying back my loans. At first there was no problem, but then things got a little rough so I needed to place my loans into forbearance. Bad idea!! Not only is the interest rate out of this world to begin with, but it continues to accrue during the forbearance. They tell you that you are not required to make the interest payments.

I have been having financial difficulty for the past couple of years as the real estate market started to decline. Our income has been on and off and I have not been able to pay for my student loans. The interest rate keeps going up and every forbearance they are charging $50. It used to be every six months, now it is every two months. If you are not working, which I am not, $50 is a lot of money especially when you have 3 kids to take care of. I want my interest rate lowered so I can actually afford my payments when I do have job again. In 5 years, the principal balance has gone up $4,000 because of interest and not being able to pay.

I can't believe that I'm reading the same thing that is happening to my daughter by the ruthless Sallie Mae employees that call her 24/7, harassing her about her student loan payment. She has tried to get a lower payment that she can manage and they refuse. She continues to pay the $50 to defer it for 6 mths only, adding enormous debt to an otherwise low loan. However, that option has now run out. They have my daughter suicidal and I know this has to be illegal. She has a new baby and cannot pay the loan at the rate they have it set as. She wants to pay; it is just that she can't pay as much right now. I bet nobody called those Wall Street cheaters when they didn't pay the money! Someone has to do something, seeing this is happening to so many people being harassed by Sallie Mae.

I just found out I was in default with one of my financial aid. I rang the CSR at Sallie Mae. Charlotte said I need to fax documents proving I was and still am in school. I did just that and in a timely manner. A couple of days later, I rang the CSR again to follow up on the status of my request. The CSR did not know what was going on. So I restated what kind of process am going through with Sallie Mae. He then said that it was denied because am missing some documents. Here is the thing. I never get an email stating that they need additional information regarding my Forbearance and In-School Deferment. They, Sallie Mae, just transferred my account to USA FUNDS...and USA FUNDS placed me in collection with PIONEER CREDIT...while am in school! My question is, is it LEGAL to transfer accounts like mine while it is still in negotiation or in the MIDDLE process of "Forbearance and In-School Deferment?" Please advise.

Looking at all of the other posts about this company, I am shocked. My story is much the same, calls every 10-15 minutes 12-14 hours a day. All the day BEFORE a payment is due. I find myself crying every time my phone rings, dreading the number I know I'll see flashing back at me. But then if I can pick it up before the call hangs up (they usually only ring 2 or 3 times) the person on the other line is of no help.

I started class on Jan 16 2007 at A.I.M. I have since graduated this past Aug. My situation is that I had dropped a class (general education class) in late Jan. of 07. My loan for this class was around 6,100 dollars. When I stopped the class I was told the money was going to be returned, and that it could not be used for any of my other loans. Starting in Feb of 07 I was told that I would be paying a loan deferment payment of $10 a month until I graduated - A total of $200.00 until graduation. I was unaware that the loan being returned and the loan I was paying $10 a month were the same.

I have a payment plan set for the first of every month. That's when I get my GAU check and I get calls from Sallie Mae 17 to 20 a day even after business hours.

They keep harassing me by calling me so much that I have to unplug my phone and even had my number changed, unlisted and put in my roommate's name and they still found me. Now they are stalking me, help!

Between my Co-signer and myself, we receive twelve to fifteen calls per day demanding payment. I am up-to-date with my payments, but the monies I send are never distributed accurately. Some loans are behind while others have credits. Each person that I contact has a different loan amount that I owe. Occasionally they find an entirely new loan that has come out of forbearance.

My husband and I consolidated our Ford Federal Direct loans through Sallie Mae in '05. We have since divorced. Sallie Mae and the Board of Education do not allow this loan to be at all divided, in any way. We are both fully responsible for the full amount. Now I find myself a single mom, with an ex who owes 2/3 of this loan, and refuses to make payments. My credit will be tied to his for the next 30 years until we pay this off. I've appealed to my congressman, who is not able to take any action because of laws passed in 2006. I have called and called about this...the customer service is awful. I can never understand the person on the phone (although I will say that I did get one really, really helpful guy on the phone one day - thank you Brandon!), their system is incapable of automatically mailing bills to two addresses, so they have to keep my name on their desk so that they remember to mail me a bill.

I received my coupon payment book; I called Sallie Mae regarding the $90. + Payment a month. The representative at that time assured me that that was the correct amount for my loan. I continued making payments for about a year. One day I received a call from a person who stated that she was a Sallie Mae representative, and that I was behind on my loan and that I needed to pay $500 + dollars now. I informed her, that I did not have the money now but could pay it with in two months. I also informed her, that I had contacted Sallie Mae in the past regarding what I was paying and was told that was the correct amount. I stated to her, if this was an error on Sallie Mae's part, I should not have to pay for that.

On September 20th I checked into the Microtel Hotel in Florence, KY for an overnight stay. I used my Debit Card issued by Sallie Mae (via Walden University). The Pre-authorization amount was $212.00. On the day I checked out, I paid cash ($150.00) in order to satisfy the room rates. On the day of check-out, Felicia called the Customer Service number as listed above in an effort to have the Pre-Authorization Hold released and provided ALL the information requested by Markus (CSR). During the conversation, Markus informed Felicia he couldn't release the hold because of the pre-authorization number didn't match what they had in their system. Felicia placed a call (again) to the Microtel Corporate Office in order to double check the pre-authorization number that had been provided her. Mind you the hold (per SallieMae is to last until November 4, 2008). Both Felicia and I were advised that they couldn't release the hold because of it being over $100.00.

A child that lived near me 10 years ago had given my name as a reference. Sallie Mae has called and written me frequently. They want information on her from me. I'm disabled, unemployable and can no longer be responsible for knowing the location of everyone in the world that said 10 years ago that they knew my name. Sallie Mae said they would take my name off their list years ago and every time we talk, they say they'll take my name off their list but still they contact me constantly at their discretion. Last year, I told them I had had enough and wanted to claim harassment. Yesterday another letter.

Me and my wife make payment and for some reason they said that they never receive them. When my wife check her account the payment is gone and then Sallie Mae calls again and threaten my wife, tell her that they are going to mess her credit and the co-signer after Sallie Mae took out a double payment. Sallie call all day bugging you even when you made a payment that they say didn’t get. I’m on workmen comp. We can keep making payment and Sallie said that they didn’t get. We can't pay other bills because Sallie claims they didn't get the payment. I on workmen comp have high blood pressure. I don't need to argue with these people all the time everyday about the payment I sent and they said we didn't.

Incorrect application of payment to Principal vs. interest. Sallie Mae applied principal payments to interest in an inconsistent manner, in their favor. Made it difficult to follow, allowing Sallie Mae to steal money.

Sallie Mae charged me a late fee for sending one check to cover two different payment coupons. The payment coupons denote the exact same account number. Both coupons were submitted with the check. This seems illegal because Sallie Mae is receiving payment for the full amount of my monthly payment through one check.

I had attended a local college for Computer Programming in which I was told my loans would go through SallieMae. I had attended the school for almost a year until personal reasons forced me to drop out of school. I did ask for a deferment for a period of time when I lost my job,no problems yet. Now that I am working,(I make $736 a month.)

I had a friend who got a loan through Sallie Mae. He was unable to get enough financing to finish culinary school and had to quit half way through the program. He got a $20,000 loan and after he left school half way through the program he got a bill for $78,000. How can this be legal. This was not his understanding when he got the loan. Sallie Mae is horrible. There must be laws against such practices. Anyway, that is for him to pursue, my problem is with their harassment of me. Since he was no longer in school he had to move out of student housing and was unable to find a job in Altanta where he had been attending school.

This company has been calling my phone since March of 2008. I have stage IV metastate prostate cancer and a brain tumor. They call sometimes at 8 am all the way to 11pm and are constantly waking me up. They are calling for a Rebeca who from their records lives in Fountain Valley, California where my parents live and are asking me if I know her and if I know some one who knows her that can pay her debt? Isn't this an FCC and DOJ violation? I live in NEVADA and have since 1997. This has to stop!

Sallie Mae needs to be investigated as they are damaging too many young people credit. after reading all those complaints posted it is time the authorities take action. it appears they are scamming the youths of the nation. please somebody help them

I finished school about a year or so ago. I went through a divorce, job loss, and a foreclosure at the same time. I refinanced my student loans with another company at a lower interest payment I pay them monthly, Great. This Rosie woman calls me 5 times a day at every number. I ask that she no longer call my place of employment she still calls. She threatens to take me to court and sue me. I say fine go ahead she still calls. The problem is I refinanced the loans through a new company. My school was $30,000 for two years I went for less than 1 year.

I had 5 student loans with Sallie Mae. I had a few consolidated and had been paying my loans just as stated on the mailed monthly invoice. No problem, well that is what I thought. I started receiving calls that my loans were some odd days late. I was not aware of this, what had happened is they just applied the sent in money to the loans that they felt they wanted to. They had requested a foreberance and they said I was out of foreberance time and they ensured me that I had some. So I sent in the money that they requested to do the forebarence.

I have spoken to Representatives with Sallie Mae several times to sort out my loan repayment. Each time I have asked for them to remove me from receiving email statements and asked for paper statements due to the fact that their website is very difficult to navigate and I can never get clear information on how much I owe. Plus I have a difficult time even downloading the email. I even set up a one time payment about a month ago thinking that that would end the harassing phone calls which I receive on average 4-5 an hour everyday of the week.

I have been paying my student loan promptly for over 10 years. I have also been making additional monthly payments consistently for years. I switched my online banking and provided Sallie Mae with the new information online (two times) so that they could start taking the automatic payments in my new bank account. They never applied the new information and I contacted them several times by email and on the phone. I also faxed them a copy of my voided check on two occasions and they finally applied the payment.

I am the co-borrower on my sons loans. During a 10 day period after several call and speaking to several different Customer Service Rep (this is a joke). These people will not answer a questions, they will not put you through to a supervisor. They will however, become rude, try and demean you an hang up when they can't get their way. If you or anyone you know is trying to obtain student loans, DO NOT ALLOW SALLIE MAE TO BE YOUR CARRIER.

After I earned my BA, I enrolled into a Masters program at my University. During the second semester of my Masters classes, I was promoted at my job and subsequently had to withdraw from class. The Universiy reported my withdrawal and Sallie Mae determined that the beginning of my 6 month grace period would be retroactive back to the beginning of the semester. They sent me a Bill for my payments that they decided to start.