ProtectMyID Reviews

I was on the phone for 12 hours with them. Narcissistic, word salads and Gaslight the whole time. 5 different representatives. Just a nightmare. They are working at home. Refused to pay attention to their client. Just a nightmare.

We have AAA Protect My ID through AAA Northeast. We have their premium plan. I got an e-mail of the monthly summary. I was able to get into my wife's account, which said everything was great even though we had 3 previous warnings of dark web activity. When I tried logging into my portion of the account it would not let me in, although I had used the same user id and password a month before. I tried doing a "forgot password" to reset it but they said the e-mail address they sent the initial message to was not on file. I tried calling them but after 1 hour+ on hold I gave up.

The basic membership offers little value. It offers alerts, but when going to their site to learn more - all of the features to see the details are only available with an upgraded membership. Even when I simply want to view my current credit report, I receive a message that says it is "not currently available". The basic membership almost feels like a sales platform for the enhanced membership.

It was easy to set up and begin using. They keep me informed each month on any activity on my credit report and anything that looks suspicious. I can log on whenever I want to check for myself. It gives me peace of mind.

If you need your identity protected this is the company. I used them for 18 months and every time I had an issue I was notified. Identity theft protection is very important and I suggest to anyone to choose this company.

Your identity is so critical as if it is compromised, bad things happen. What is important is not only the monitoring of your various accounts but the way you are notified of possible issues that do.

I received this basic service with my AAA membership. It does what it is supposed to do in monitoring my credit hits and notifies me if hits occurred.

I get it free through my bank, so that is very satisfying. I get an email once a month telling me if there has been any activity spotted. It only covers basic, and I would have to pay for more cover.

I enjoy having ProtectMyID, but my only complaint is that notifications of changes to my credit report are not sent as quickly as other credit monitoring services that I use. Providing quicker notifications is an area where I feel ProtectMyID can improve on. Otherwise, they're great.

I do not have any issues so far with this company. I have used them for several years. I feel like the monitoring services are very thorough. They also have good coverage. I do not have much comparison because I have not used other companies.