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Overall Rating3.9 out of 5
See all 40 reviews & ratings

About ProtectMyID

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    ProtectMyID Reviews

    ConsumerAffairs has collected 40 reviews and 210 ratings.

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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Aug. 13, 2021

    It was easy to set up and begin using. They keep me informed each month on any activity on my credit report and anything that looks suspicious. I can log on whenever I want to check for myself. It gives me peace of mind.

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    Reviewed Oct. 6, 2020

    If you need your identity protected this is the company. I used them for 18 months and every time I had an issue I was notified. Identity theft protection is very important and I suggest to anyone to choose this company.

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      Reviewed Sept. 28, 2020

      This personal ID/data security facility is a welcomed service especially these days when theft of personal data is a real concern. This is in line with The General Data Protection Regulation (GNPR).

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      Reviewed Sept. 26, 2020

      Your identity is so critical as if it is compromised, bad things happen. What is important is not only the monitoring of your various accounts but the way you are notified of possible issues that do.

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      Reviewed Sept. 25, 2020

      I received this basic service with my AAA membership. It does what it is supposed to do in monitoring my credit hits and notifies me if hits occurred.

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      Reviewed Sept. 24, 2020

      I get it free through my bank, so that is very satisfying. I get an email once a month telling me if there has been any activity spotted. It only covers basic, and I would have to pay for more cover.

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      Reviewed Sept. 23, 2020

      I enjoy having ProtectMyID, but my only complaint is that notifications of changes to my credit report are not sent as quickly as other credit monitoring services that I use. Providing quicker notifications is an area where I feel ProtectMyID can improve on. Otherwise, they're great.

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      Reviewed Sept. 21, 2020

      I do not have any issues so far with this company. I have used them for several years. I feel like the monitoring services are very thorough. They also have good coverage. I do not have much comparison because I have not used other companies.

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      Reviewed May 9, 2020

      They're ok but seems to be a day or two late to notice you on any action on your credit report and the longer I have had it the less notice I get from them. I got this free with a purchase so not sure if that is why but I would not pay for this.

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      Reviewed May 7, 2020

      As an overall company I would rate these guys 4 out of 5. It would be 5 out of 5 if the customer service would become more informed of what they are supposed to be there to help with, then they would represent the company more accurately. Other than that everything looks great. Website is a pleasure to navigate and looks clean and professional. With so many result options to choose from that I almost could not decide what one to pick.

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        ProtectMyID author review by Rob Douglas

        Complete plan that offers identity theft detection, protection and resolution in one package. Optional child ID theft protection available. Plan includes credit monitoring, suspicious internet alerts and monthly surveillance alerts if no potential threats are uncovered.

        • Three-in-one plan: The ProtectMyID plan is offered from Experian, so they provide direct credit-monitoring, as well as tools to detect identity theft, protect your information and assist you in case recovery, is needed. National change of address monitoring also included.

        • ChildSecure option: Once you enroll in ProtectMyID, you have the choice to sign up for the ChildSecure add-on plan for any children under your care.

        • Includes text or email alerts: Be alerted at home or on the go with texts and emails to alert you of potential threats with daily detection. You’ll also get a clear surveillance report each month if there is no suspicious activity uncovered.

        • $0-deductible ID theft insurance: Plans include a recovery team and coverage up to $1 million in qualified expenses in the event of identity fraud with no deductible.

        by Rob Douglas Identity Theft Protection Advisor

        Rob Douglas is an information security consultant specializing in the investigation and prevention of identity theft and scams. Rob is one of the nation’s leading authorities on the use of social engineering, impersonation, fraud and pretext to steal personal information. For two decades, Rob has assisted the financial services sector, the telecommunications industry, the general business community, government and law enforcement agencies to better understand the scope and methodology of identity crimes through presentations, educational materials, auditing and consultation.

        ProtectMyID Company Information

        Company Name:
        Year Founded:
        Address:, Attn: Customer Care, PO Box 22
        Postal Code:
        United States