Preserve Gold Reviews
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About Preserve Gold
Preserve Gold helps people invest in precious metals, including gold, silver, platinum and palladium. That means you can purchase metals for delivery to your home or to hold in a self-directed individual retirement account (IRA). It can also help you roll an existing retirement account into a precious metals IRA.
- Lifetime account support
- No-fee commitment on buybacks
- Three-day funding for IRAs
- Must call or fill out form for metal pricing
Preserve Gold Reviews
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Reviewed Feb. 11, 2026
Had a great experience working with Caleb on my silver purchase. Made it easy to understand. Look forward to working with him down the road! Gave me all the confidence to be able to go ahead with my purchase!
Reviewed Feb. 11, 2026
It was wonderful to get an education about precious metals so that I could make informed decisions about what metals to buy. It made me much more comfortable about purchasing precious metals. Thank you, Ken.
Reviewed Feb. 9, 2026
Caleb was very helpful. I could sit here and type for a while about all he did .. but I don’t have enough characters allowed… He really did though inform me of things didn’t not know and I thought I was pretty knowledgeable about precious metals…
Reviewed Feb. 7, 2026
I knew I wanted to expand my investment portfolio, given the uncertainty of these times, by investing in precious metals. So, I approached Preserve Gold, where my sales representative, James **, explained everything I needed to know about my purchase in detail. James and Preserve Gold gave me a great price, then delivered my order in record time! I will use only Preserve Gold for any future orders of precious metals. - Marvin **
Reviewed Feb. 5, 2026
After doing my research with the BBB I was introduced to Preserve Gold. I reached out to them and was connected with Alana and Shelly ** who has given me the most joyful experience with the process. I was incredibly happy with my decision and the personal care from Shelly **. After dealing with them it was an easy decision to invest with Preserve Gold.
Reviewed Feb. 5, 2026
I would recommend to everyone to check out Preserve Gold with Aaron ** senior director and Jericho ** and Jasmine ** in helping me invest in Silver. They were very helpful. Everything went just as I had been told by Aaron and Jasmine. Very informative on what everything means when wanting to invest in precious metals fast service. Thank you all for your help. Carmen
Reviewed Feb. 4, 2026
Was upfront on prices of different products. Very helpful in understanding the market. Very systematic with buying, selling, receiving product. Shipping and handling. Would buy from this company again. Wish another shipping company was available. I have had many delays with FedEx in the past.
Reviewed Feb. 4, 2026
Aaron ** has been outstanding in guiding our investment in silver. He is professional and extremely knowledgeable on the entire subject of precious metals investment and the dynamics which impact it. Both Aaron and his staff provide excellent service and are there to answer any questions. We are highly confident in Aaron's recommendations.
Reviewed Feb. 3, 2026
I had contacted several other precious metals before making the decision to choose Preserve Gold. Caleb was my dedicated advisor and made me feel very comfortable through the whole process. He gave me an education on the different metals and explained in detail the differences, and was very patient and thorough answering all my questions. I felt very lucky to have dealt with Caleb through the whole process and would definitely recommend him and Preserve to anyone looking to invest in precious metals. Also, Jasmine set up my account and she was great as well!
Reviewed Feb. 3, 2026
Shelly from Preserve Gold was amazing. She was fast yet informative. Nice without seeming unauthentic. I wasn’t going to buy anything today, but I felt her energy and it was like it was meant to be. Now I hope I made a good decision. Shelly, you are fantastic!!!!
Reviewed Feb. 3, 2026
Our Account Manager, Caleb **, was very knowledgeable and patient with us and our many questions. He had a wealth of knowledge, and his explanations were very thorough. We feel like we gained a lot of information about precious metals and how Preserve Gold works as a company. We would highly recommend Preserve Gold and specifically Caleb for his excellent service.
Reviewed Jan. 31, 2026
I did business today with Shelly ** and Alana at Preserve Gold. They were so friendly and informative, I felt comfortable right away doing business with them. Shelly was excellent at answering all my questions and being very concise with explanations. She was very thorough and and easy to understand. I would highly recommend her and Alana both to do business through Shelly at Preserve Gold. I am confident I made the right decision.
Reviewed Jan. 31, 2026
Caleb was very knowledgeable and instructive, honest and fair. I recommend this company and will do more business with them in the future. They offer very competitive prices and provide thorough and detailed documentation.
Reviewed Jan. 30, 2026
Shelly ** and Ken ** were great to work with. Very professional and knowledgeable on Preserve Gold and investing. Glad we have the opportunity to continue working with them and glad we chose Preserve Gold to invest in. Thank you.
Reviewed Jan. 30, 2026
As a first-time buyer of precious metals from Preserve Gold, I spoke to Caleb **, who was very patient, understanding, and had excellent customer service. I enjoyed talking with him and having all my questions answered.
Reviewed Jan. 28, 2026
Aaron ** and Shelly Barba have done an exceptional job of helping me with my investments. They are so knowledgeable, honest and patient and they both explain everything in such a simple, easy way to understand detailed information. The only problem that I have is that the Rating is for only 5 Stars and they should have at least 10 Stars. May my GOD continue to bless them with their many talents and continue to give HIS Wisdom to both of them.
Reviewed Jan. 28, 2026
I usually don't write reviews but must commend Preserve Gold staff on excellence and professionalism. Our representative went above and beyond to explain every detail of the purchasing process. He is very knowledgeable and informed in all aspects of the different types of precious metals. We did our research and brought our questions which he patiently guided us with his knowledge. He gave us the information and let us make our own informed decision. Our process was longer than most, but he was always kind, respectable, and always available to answer all our questions. Without hesitation I would recommend Preserve Gold to all my family and friends.
Reviewed Jan. 27, 2026
Reginald ** was very helpful in guiding me and keeping me informed on what I was buying. Look forward to working with him in the future. Preserve Gold makes the process easy. Reginald is very knowledgeable in the world of coins.
Reviewed Jan. 26, 2026
Zachary ** has been amazing. Knows what he’s talking about and made me feel very confident in my decision while offering wonderful insight. I am excited with the decisions I made and will continue to do more business as long as Zach continues to be my point of contact.
Reviewed Jan. 23, 2026
My rep was Reginald **, very cool dude, informative, and easy to work with. I'm more than happy to refer him and this company for gold and silver purchases. I'm looking forward to more business with them in the near future. Thanks guys.
Reviewed Jan. 23, 2026
Right in the middle of making one of the biggest deals with Preserve Gold I ever made I was shut out of my account where I stored my gold. They tried for a week to fix it with no success and a lady from preserve called me and ask me what was going on. I told her and she told me let her try and she email my equity and I do not know what she told them but next morning they call me and told me to try logging in to my account to see if it was working and sure enough it work fine. I want to thank her. Think her name was Crystal.
Reviewed Jan. 18, 2026
I can’t express the gratitude I have for Caleb ** and Preserve Gold. He treats me with care and compassion. Every time I call he makes me feel very important. He listens to what I have to say and he creates and designs a portfolio just for me. He takes the time to explain and describe each item we have chosen why we’ve chosen it and the purpose of it. He also explains the benefits of gold versus silver, and he also explains the difference of the commodities of gold and silver. This is the second time that I’ve made a decision to do a transaction with Caleb. I’m not one of those billionaires and I am not a millionaire. I’m just a normal person trying to have a little bit of retirement and he makes me feel just as important and valuable as the big guy that has all the money so once again I can’t express the gratitude I have for Caleb ** and Preserve Gold. Thank you for helping me grow and learn.
Reviewed Jan. 17, 2026
I'm very grateful that Oliver was the one who guided me through the silver-buying process. I'm not a big money person, but Oliver never made me feel less than. He is honest, thorough, patient, and knowledgeable! The whole process went exactly as he said it would. I wasn't sure at the beginning because I had never gone through this process, but Oliver and Carson put me at ease, and now I'm at peace with any transactions that may come next. Oliver went above and beyond for me! Thank you, Oliver!
Reviewed Jan. 16, 2026
I wish to thank Preserve Gold for being a near perfect business model as humanely possible. Great sales people. My transaction was smooth and painless. I'll be continuing to do business with them in the future.
Reviewed Jan. 16, 2026
I have had a really good experience with Preserve Gold. Mr. Ken ** has been very helpful in helping me understand how everything worked with my purchase of Silver. I had no idea and he went above and beyond in helping me and helping me understand the best way to invest.
Reviewed Jan. 12, 2026
Caleb is very good at customer service, he gave me very good education in silver selection and very professional manner, answer all my questions clearly and timely. He has helped me set up trading in IRA account in one day.
Reviewed Jan. 10, 2026
Very knowledgeable and helpful. Made decision making simple for the sale along with the entire purchasing process. Helped from the beginning to the end and made sure I was satisfied with the sale before anything was finalized.
Reviewed Jan. 9, 2026
The information that was given to me at the time of our meeting was spot on. Everything was put in terms that I could see and it made my purchase significantly less stressful. I would recommend this information to everyone that is interested in investing with Preserve gold and precious metals.
Reviewed Jan. 8, 2026
My wife and I have been customers of Preserve Gold over a year. We did not know anything about buying gold or silver. Ken ** guided us through the process with his kind nature, honesty, and professionally. Ken has kept us informed about opportunities when they arise.
Reviewed Jan. 7, 2026
Ken ** at Preserve Gold provided wonderful professional and personable guidance, and education to help my wife and I through the anxieties and uncertainties of moving a significant portion of our traditional IRA into a precious metal IRA. He helped us to make the right decisions for our objectives. He made himself available to answer all our questions and concerns. Very patient, positive and encouraging.
Reviewed Jan. 6, 2026
Reginald Davis was so helpful and reassuring! I have never made such purchases before and was, honestly, quite afraid. But he was extremely helpful in educating me, giving me resources to understand the market on my own, and talked to me human to human. It made all the difference in my feeling secure in doing this. I have a good feeling for good abundance to come! Thank you, Reginald!
Reviewed Dec. 23, 2025
Ken was the best, very patient and professional. I advise anyone to go ahead and invest as they are able with this company. Also, keep your current company IRA on point and speak to personal relations if they keep giving you the runaround. I had to follow up 3 times with Schwab 3 times before they would comply.
Reviewed Dec. 22, 2025
I was well informed going forward with my investment with Preserve Gold with confidence. Ken walked me through the options and I was settled with the direction I chose. I recommend Preserve Gold and will recommend them after my introduction into investing in precious metals.
Reviewed Dec. 18, 2025
We found Caleb ** to be very helpful, informative, knowledgeable, kind, ethical, responsive, and he went above and beyond for us. He has a great deal of experience. He is concerned about being a representative to his client's best interest in our opinion.
Reviewed Dec. 16, 2025
Ken ** was invaluable as a guide to Preserve Gold’s services as well as the precious metal market. He took a good deal of time to make everything clear for a beginner such as myself. I believe that this was a great investment of my time and money and will be recommending Preserve Gold to my friends. Specifically, Ken walked me through the metal market, helped me understand the difference between such things as spot market pricing and purchase pricing, the different types of investments available to me and Preserve Gold’s terms and conditions. He elaborated on past currency performance as well as the factors behind currency performance.
Reviewed Dec. 15, 2025
It was a great experience with Ken and Preserve Gold, professional service, quick response time, received product with no hang ups, I would highly recommend, Ken was a pleasure to work with and seemed genuinely concerned about my wishes and intentions!!!
Reviewed Dec. 12, 2025
I'm happy to be a part of the Preserve Gold family. My rep Ken ** took me through and explained everything and helped me understand the process. He is without a doubt a very good asset to Preserve Gold. I'm thankful for his help, greatly appreciated.
Reviewed Dec. 11, 2025
I was very happy with Mr. Ken **’s knowledge and expertise in buying precious metals. I converted some of my Ira into precious metals to off set inflation. The process was very easy and simple. I had a lot of questions and he was patient to answer all my questions.
Reviewed Dec. 10, 2025
Sal and Shelly made buying precious metal seamless. They are a pleasure to do business with. All products were explained to our fullest understanding. It was not only a pleasurable conversation but an educational conversation. I recommend them without reservation.
Reviewed Dec. 10, 2025
While dealing with Ryan and James they explained everything in detail so it was easy to understand. They were very professional and made sure I completely comprehended every detail. I was very pleased with their concern about my understanding all the details.
Reviewed Dec. 8, 2025
Working with Preserve Gold was my family's second experience in investing in metals and first experience utilizing and IRA for this purpose. We worked with Oliver ** and Tanner **, who provided superior education and recommendations on how to maximize profit for our investment. The process was thorough, well planned, and very easy for us as the client. The value represented was also excellent. It was important for us to invest with a company and advisor that shares our Christian faith, and it was evident that Oliver and Tanner had that strong Christian in the process and professionalism he presented. Everyone we worked with at all levels of Preserve were excellent and provided top shelf customer service.
Reviewed Dec. 6, 2025
Alex from Preserve Gold makes sure you fully understand everything about your investment, outstanding company to work with. Look forward to working with them through retirement and beyond if the good Lord is willing. Didn't know it could be this easy, or I would have done it a long time ago.
Reviewed Dec. 4, 2025
I wanted to transfer my TSP to a gold and silver IRA. I received a call from Caleb. I have been into gold and silver proof coins in the past. Caleb explained to me the three different categories of investing in a silver IRA. After the transfer of my TSP, my purchase was very easy and exciting. After that I transferred another another IRA to Preserve Gold. Caleb is a Veteran. and so am I. He gave me a small percentage off because of that. He looks out for the Vets.
Reviewed Dec. 4, 2025
Shelly ** with Preserve Gold, Inc. provided outstanding customer service. She was clear, quick, and simple to understand, making the process seamless. We highly recommend her for her professionalism and efficiency. We had an excellent experience!
Reviewed Dec. 2, 2025
Setting up my account with Preserve Gold was incredibly smooth and straightforward. Ken ** walked me through every step with patience and clarity, making the process feel simple even though it was my first time investing in precious metals. Ken ** offered everything from classic silver coins and bars to a variety of silver products, all clearly explain so I could choose what best fit my goals. Ken ** were knowledgeable, transparent, and never pushy, just genuine helpful.
Reviewed Dec. 2, 2025
This is the first time I have purchase metals. Shelly ** was my representative of your company that took as long as I needed to understand what I was doing. Her professionalism she shared with me was very professional. Every question I asked was answered with time and care of all answered questions. Some organizations I worked within the past normally get inpatient or act as if they had many things to do. Every organization should have people that really care. I will be recommending your firm to my friends that need your services due to the care and respect I was given.
Reviewed Nov. 26, 2025
Aaron ** and Caleb **, both are very knowledgeable, informative and helpful regarding precious metal investments. Their follow up on process timing and execution was very comforting in making an investment. I would highly recommend these gentlemen and Preserve Gold.
Reviewed Nov. 25, 2025
Outstanding customer service from Aaron ** and Jericho ** at Preserve Gold! They answered all my questions and actually made some sense in this Topsy-turvy economy we find ourselves in. Their Precious Metals knowledge was above reproach, I learned a lot and was able to make an informed decision in a field I only recently started studying. Five Stars isn't enough, but its a start! Thanks Aaron and Jericho, I look forward to our quarterly updates!
Reviewed Nov. 24, 2025
The representatives at Preserve Gold that assisted me, Shelly and Alana, were excellent! They were very professional, informative, and walked me through the process of the IRA transfer and the subsequent coin purchase with clarity and efficiency. I am deeply grateful for their help and very satisfied with the experience!
Reviewed Nov. 22, 2025
I was interested in purchasing gold, moving my investment portfolio from stock and bonds to precious metals. I am not comfortable with the way our country is moving and fear the value of the dollar is subject to a crash in the future. I decided to seek out a company to handle the transfer. I filled out a request for information on purchasing precious metal, online. In short order I was contacted by Caleb **. Caleb was impressive, courteous, listened to my concerns and most importantly, he was knowledgeable and took the time to answer all my questions and concerns. At the close of our conversation, we arranged an appointment for me to receive a call from Mr. Aaron **, who would explain in detail investing in precious metals.
Aaron ** was extremely helpful and informed me of the complex nuances of investing in precious metals. Again, I was impressed with the detailed information provided to me and his professional demeanor. I had many questions and concerns, and Aaron ** was a wealth of information. His knowledge of the process, the product and his guidance was invaluable. I felt I was in trusted hands moving forward with Aaron and Caleb. While the process was understandably time consuming, it was very educational, detailed, and precise.
There were two phone calls with Mr. **, one over an hour and the second over two hours. Being a novice in precious metals and investing in them I found the time slip by quickly. The complexities of choosing which metals and looking at not only the classes of metal (Numismatics, Bullion and Sembullion), which depository to choose or decision on the level of riskI was comfortable and better informed to make the best decision that works for my family. Mr. ** is extremely passionate in the service he provides to his clients as is Mr. **. Thank you, Caleb ** and Aaron **, for the education and the time you took to ensure I was an informed client. Connecting me to the appropriate IRA representative who worked with my Trust Company to complete the transfer was expedited and the process seamless.
Reviewed Nov. 19, 2025
I recently purchased precious metals through Caleb ** with Preserve Gold and the entire experience was outstanding. Caleb was professional, knowledgeable, and incredibly easy to work with. He took the time to answer all of my questions, provided clear and honest guidance, and made sure I felt confident every step of the way.
The transaction was smooth, transparent, and timely. It’s rare to find someone in this industry who combines expertise with genuine customer care, but Caleb truly does. If you’re considering buying precious metals, I highly recommend reaching out to Caleb **. Solid service, trustworthy process, and top-quality products. Five stars all the way.
Reviewed Nov. 19, 2025
I worked with Ken **, he was thorough with his explanation of the products that Preserve Gold provided. It was a pleasure working with such a professional person. I look forward to working with him moving forward with Preserve Gold. The staff at Preserve Gold was excellent!
Reviewed Nov. 18, 2025
I was referred to you by the Charlie Kirk Show. Sal provided excellent customer service and then transferred me to Shelly to place my order. I wasn’t sure at first what I was going to buy. Shelly is wonderful. Made me feel comfortable and made me smile with her voice and her laughter. With Shelly’s excellent customer service and knowledge, I’m very excited with my final decision. Anthony also provided top-notch customer service with getting things finalized with my payment. I will be sure to spread the word of Preserve Gold to others. Excellent customer service from my first call to the finish. Great team.
Reviewed Nov. 17, 2025
My 1st contact was with James, he was very professional and helpful and knowledgeable, when I was ready to move forward, he transferred me to Shirley. She was also very professional and knowledgeable and helped me feel comfortable. Shirley went through the transfer request paperwork section by section. Once my IRA funds were received she contacted me to schedule time for educating me of the options and process of investing in gold and silver. After our education time, we completed the process, which I felt very comfortable with my decision. Preserve Gold has no by back fees and depending on the amount invested the annual fee for storage is waived for a period of time and also free metal (Gold or silver) is also given. I highly recommend Preserve Gold, Shirley and James.
Reviewed Nov. 11, 2025
I was very pleased with the professional and friendly way in which Dave ** handled my account. He was very competent and explained all my options. I would certainly recommend him to all my family and friends. I had not previously bought any metals.
Reviewed Nov. 11, 2025
Ryan was very helpful, and thorough in answering my many questions. He was very patient and eased my nerves by having all the information I requested, and offered me time to think about anything, rather than adding pressure. It was a very seamless process, and he made it very easy.
Reviewed Nov. 6, 2025
My account executive, Brandon, was generous in his efforts and his time to explain the nuts and bolts of the process to me. He helped me to better understand what is happening globally and how I may be impacted over time. He also explained what is occurring to others like me who have limited investment comprehension but who must make serious life-changing investment decisions. I feel confident about my participation, thanks to his guidance and the sterling reputation of Preserve Gold.
Reviewed Nov. 1, 2025
Jericho ** was very informative on the high-level process of investing in gold and silver. He explained in detail on who I would be talking to and all the required information that I would need to provide. Aaron ** went into a detailed working understanding of the metals market and current events driving the gold and silver price. When the purchasing phase started, he went into a great detail about 3 different metal options and explained how they are different and I was able to pick the one that best aligns with my investment needs. I look forward to working with both Jericho and Aaron going forward to support my investment needs. Thanks guys. Brian
Reviewed Oct. 30, 2025
This was my first experience investing in precious metals. It all seemed a little overwhelming at first but Dave and Ben took the time to explain everything in a way to make things very clear and understandable. Dave explained the different options and gave examples of each to help with any questions, I had first heard of Preserve Gold on the Charlie Kirk show. Knowing what Charlie stood for and believed in gave me the confidence to choose Preserve Gold. After working with Dave and Ben, I know I couldn't have made a better decision. They let you know you are now a part of their family.
Reviewed Oct. 30, 2025
To whom it may concern; I wish to thank Shelly and Alana for their professional service. That made my transaction detailed and focused. I truly always wanted to invest in gold or silver. With both of Shelly and Alana I felt comfortable doing the transaction and they at no time seemed pushy. A term I use for, like being rushed. Looking forward to further transactions.
Reviewed Oct. 30, 2025
Caleb ** is quite knowledgeable and was very helpful in teaching me about precious metals investment. Caleb was very helpful getting this all set up. I recommend him as a mentor in these transactions. I wish him good luck with upcoming clients in the future.
Reviewed Oct. 29, 2025
Aaron ** and Shelly ** were very informative and very educated in all the information that they relayed to me. They answered all the questions that I had and were such a pleasure to talk with. I couldn't ask for a more pleasurable interaction with Aaron and Shelly. They were always very considerate and polite on every call that I was on with them. They made me feel comfortable and at ease with any concerns that I did have. It has been a great pleasure to get to work with them both and look forward to our future calls!
Eric
Reviewed Oct. 24, 2025
Caleb ** has been a very knowledgeable representative of Preserve Gold. He has been patient with me, a novice to investing in gold and silver, and I’m confident that he will serve me well as I continue to invest. I’m very pleased to be dealing with this dedicated Preserve employee. I rated his help 5 in all areas.
Reviewed Oct. 22, 2025
This was my first time buying precious metals. Caleb was precise in his explanation so I could fully understand exactly what I was buying. It was a good experience, and I look forward doing business with Caleb in the future. Thank you very much. S. **.
Reviewed Oct. 21, 2025
All my questions were answered, I understood my purchase and conditions if I ever wanted to sell back. This was my 1st purchase so Alex was very helpful. He explained shipping and suggested type of silver for my preference so I could make up my mind. Overall I had a very good experience. He explained everything, the bars, the rolls, and how fast the price is going up. He was very efficient and very nice. I would rate him as a ten.
Reviewed Oct. 21, 2025
Thank you, James and Shirley for working with us in buying gold. It was a great experience for us as first-time buyers. Shirley, you have been very patient with us with our questions, but now that the dust has settled, we are coming up with more questions. We are confident that we will be treated with the same level of professionalism, and courtesy.
Reviewed Oct. 21, 2025
I had one of the most exciting experiences in purchasing some gold and silver! With Preserved Gold, and all came down to the saleswoman who helped me through the process. This young lady was very knowledgeable and patient. Help us feel confident in my purchase. Thank you, Preserve Gold!
Reviewed Oct. 20, 2025
I have to admit, I’m a little frustrated with the whole experience! I should have bought silver from Calob when we first started talking three months ago! Because I hesitated instead of taking his advice, I ended up missing out and losing quite a bit of $$$$. That said, I can’t say enough good things about Calob. He genuinely wanted me to understand every detail and be completely confident before making any decision. He explained everything clearly, offered solid recommendations, and never pressured me—he left the final choice entirely up to me. If Calob is any indication of the overall quality and integrity at Preserve Gold, I’d recommend them 100%.
Reviewed Oct. 20, 2025
My experience with preserve Gold was more than ordinary. Ryan ** took extraordinary time, unexpected and explain in detail. The benefits of purchasing Gold and silver, very pleased with all the advice given. I would have never imagined some of the things that he explained to me about this. Industry100%.
Reviewed Oct. 18, 2025
I just completed a transaction with some Team Members at Preserve Gold and I could not be happier with the entire process. The Team Leader was Brandon and he was excellent. His patience, professionalism and knowledge in the field were key to my decision to go with Preserve Gold. I did shop a bit and was very impressed by the Preserve Gold Program and Products. Assisting Brandon, Ryan was always on spot to answer questions and “keep the ball rolling”; his follow up was timely and efficient. Joyce also contributed when the ball was in her wheelhouse and she is a true professional with excellent knowledge in her portion of this process. If I am leaving anyone off, please forgive me. I have the utmost respect and confidence for everyone I worked with at Preserve Gold throughout this process.
Reviewed Oct. 17, 2025
Jericho was very informative and fun to talk to. He answered all my questions and gave me lots of good information. I feel like I got a good price and got some valuable information. He even threw some extra coins! I will definitely recommend Preserve Gold to my family and friends. Be blessed
Reviewed Oct. 16, 2025
Talking with our agent Caleb at first was a little confusing and when he reexplain the process it became clear for us. We explained that we are looking for a long-term commitment for and hedge against inflation for our money. I thought at first that their fees 29% were high but when explained that there no other fees as long as we have their coins were relief. Then I found out that I could have negotiated the fee price down and sold them to anyone without fees. Next time we know. Overall, a good experience.
Reviewed Oct. 16, 2025
Shelly ** & Aaron. I am very satisfied With Their Services especially Shelly **. She Walk me through with patient and compassion to reach my goal. Above all she did the matches price for me. Look forward to do more business on near future. Thank again.
Reviewed Oct. 15, 2025
Oliver ** helped me make a precious metal purchase! He explained many different ways for me to invest, so I could get the best return for my hard earned money! He spent as much time as I needed to learn how to handle this new endeavor and I thank him for his work with me!
Reviewed Oct. 15, 2025
Great service and knowledge from Ryan, awesome company! We’re more educated about gold and precious metal than we’ve ever been. Ryan walked us through the complete process. We enjoyed Ryan’s wealth of knowledge of the market and advice and direction of our investments.
Reviewed Oct. 15, 2025
Donovan ** was real professional help me understand every asset of buying precious metals. He was a great help. I am very happy with his professional guidance. I really appreciate him explaining everything in detail to me and helping me multiple times.
Reviewed Oct. 14, 2025
Had a great experience working with Aaron ** and Ben ** at Preserve Gold. Aaron was able to put my mind at ease in choosing what would be a good investment for me. Look forward to working with them in the future. Would recommend them to anyone looking to invest in precious metals.
Reviewed Oct. 14, 2025
I want to take this opportunity to thank Ken ** for teaching me and helping me decide on a gold and silver purchase. Ken was very helpful, patient and forthright in answering my concerns and to work with me through the agreement to purchase process. This is a very good company and I will return to Preserve Gold for any future precious metal purchases.
Reviewed Oct. 14, 2025
Preserve Gold. Ken was absolutely amazing to work with! He made my investment transfer process smooth and stress-free. He’s very honest, knowledgeable, and completely transparent every step of the way. I truly appreciate his professionalism and integrity — highly recommend Ken and Preserve Gold to anyone looking for a trustworthy partner in their investment journey.
Reviewed Oct. 14, 2025
We had an outstanding experience working with Caleb during our recent purchase of precious metals for investment. From the very beginning, he took the time to understand our goals and tailored the purchase to best fit our needs and comfort level. He explained every part of the process in clear, detailed terms—making sure we understood exactly how everything worked and what to expect. His patience and professionalism gave us complete confidence throughout the transaction, and he never made us feel rushed or pressured. Thanks to his knowledge and care, we feel completely secure in our decision. We couldn’t have asked for better service and highly recommend Caleb to anyone considering a metals investment!
Reviewed Oct. 10, 2025
I have never invested in metals, except for jewelry; however, as I became aware of the deescalating value of paper currency, I began researching methods of investing in gold before I became priced out. I chose Preserve Gold because of its excellent rating. After contacting Preserve Gold, I had the good fortune of speaking to Oliver **, who advised me and my husband expertly and patiently about the prevailing conditions in the metals market and how it is being driven by so many factors in a rapidly changing world. His advice to invest in silver (which has a very impressive potential to escalate in value) has been one of the best financial decisions I and my husband have made. I am a late arrival at the party but am enjoying playing catch-up with Mr. **'s guidance. I am so glad I found this company. Better late than never!
Reviewed Oct. 10, 2025
My experience with Preserve Gold has been very positive. I first met with Alana who was very helpful and professional, and was able to address all of my concerns. She then connected me with Ken who is extremely knowledgeable as he gives me regular updates on my investment. I would Highly recommend Preserve Gold to anyone looking to invest.
Reviewed Oct. 9, 2025
Ryan ** was awesome in helping us with the gold transaction. He was so kind and patient with old people not understanding new ways of doing things. He helped us every step of the way. Always calling us back with questions in a timely manner. He knew all the answers and showed us on the computer and sent emails to help. We would definitely do business with him in the future. Give him 5++ Stars.
Reviewed Oct. 8, 2025
Both Shirley and Ryan were extremely helpful, patient, knowledgeable, and very pleasant to work with. It was my first time purchasing precious metals, so I had lots of questions. Both made my experience enjoyable and exciting. I would highly recommend Preserve Gold. They lived up to their excellent reputation!
Reviewed Oct. 7, 2025
It is a pleasure working with Oliver ** and Reggie, I will continue working with them on any matters I have in changing paper money into precious metals, they have been so very helpful and very patient with my not understanding! They will always be my go to people for help and I will definitely be referring them to my family and friends! Thank you so much for all your help!
Reviewed Oct. 7, 2025
I had a wonderful experience with senior director Mr Ken ** on a purchase of some gold & silver on a phone call, Ken explained the details of how to purchase the gold & silver. He explained all the details on how the process works. It was easy to understand. Very professional. I plan on working together with Mr Ken ** in the future, great experience. Thank you Robert **.
Reviewed Oct. 6, 2025
Caleb ** was very knowledgeable and helpful and walked me through every step moving my 401k into a silver IRA. The process was very easy, and Caleb explained everything in detail. I am very pleased with Preserve Gold and will be recommending them to my friends.
Reviewed Oct. 6, 2025
Being a first-time buyer in precious metals and not having a lot of money to invest. I was very nervous about the process. But Beverly ** talked to me like a friend. And made me feel very comfortable about how my money was being spent. I really wanted to thank her for that. And Dave ** was very professional and guided me through the buying process. Explaining everything so that it was easy to understand. My sincere thanks to Dave and Beverly.
Reviewed Oct. 1, 2025
Donovan did a very good job explaining to us the different types of categories. He seems knowledgeable regarding the process and the product. We are looking forward to receive our vintage coins. Donovan also explained the process of delivery and we feel that it is safe.
Reviewed Sept. 26, 2025
Aaron ** and Caleb were fantastic! They covered every little detail with specificity. What was truly outstanding was they actually did what they said they were going to do and checked in with me every six to seven days to monitor the entire process. Outstanding follow up and job, keep up the great work.
Reviewed Sept. 25, 2025
I have had the pleasure of working with Aaron **, on and off for several years and he has always been friendly and professional through all my transactions. In this last transaction he took extra time at the end of his day to assure me that the metals I was buying were the best value for my investment. You can’t go wrong with working with him.
Reviewed Sept. 18, 2025
This is a review for my representative Caleb **. He is excellent in explaining in detail the metals for investments and offering the choices to make. He gave the information for the prices of each individual items. Also, offering future contacts,
Reviewed Sept. 16, 2025
Mr. Ken ** was my rep and walked me through the process with patience, great and concise explanations and answered all of my questions to my satisfaction. He was very personable and easy to work with and always got back to me in a timely fashion. I would recommend Preserve Gold and Mr. ** to my family and friends.
Reviewed Sept. 15, 2025
Aaron ** and Alana ** were true professional sales consultants for my purchase of precious metals. From the first phone conversation they both assisted me making an educated decision on which metals were best for me to acquire and what to expect on their performance.
Reviewed Sept. 13, 2025
Ken did an excellent job explaining everything I had interest in. Very punctual and kind. Made it a easy transition. I received everything I was looking for in my good experience. I am looking forward to investing more at a later date. I would highly recommend Ken to others.
Reviewed Sept. 10, 2025
I am very happy with Preserve Gold. Ken has been amazing, he is so knowledgeable on everything I ask and need to know. If I have any questions I can always contact him and he is very quick to answer. Much different than the previous company I was with. Thankful for Preserve Gold and Ken!
Reviewed Sept. 4, 2025
So this was my first time ever doing an investment and Caleba ** was very knowledgeable patient and kind. He made me feel that every question I had was important and he answered them. I would highly recommend him and Preserve Gold to anyone. For the mere fact that I wasn’t rushed. I was very relaxed. It was an enjoyable experience to be honest. It was like sitting at the dinner table with one of your brothers, and we were just hanging out and learning and getting some very good insight on my investment Caleba ** is a wonderful agent. I’m thankful that he was the agent that picked up the phone. When I called the first time he’s made me feel relaxed. He’s taught me a lot and like I said, I would highly recommend him and Preserve Gold to anybody as a matter fact I will.
Reviewed Aug. 27, 2025
Ryan was very professional & knowledgeable. It made the process very smooth. Everyone I have dealt with at Preserve Gold has been great. I would recommend Ryan to anyone who is interested in buying precious metals. It's obvious that Ryan & his company are very big into customer service.
Reviewed Aug. 21, 2025
After making the decision to purchase precious metal and doing a great deal of research, we chose Preserve Gold. Preserve Gold stood out as a reliability and excellent company. As our very first experience at buying precious medal, we couldn't have asked for a better introduction. The process was seamless from start to finish. Dave Wright at Preserve Gold guided us through each step with patience and expertise, ensuring that all our questions were answered thoroughly. Dave’s transparency and dedication to customer satisfaction immediately put us at ease, transforming what could have been an intimidating experience into an exciting journey.
What truly impressed us was not only the quality of the gold itself but also the care and attention given to new customers like us. Every detail was handled with professionalism, and we felt valued throughout the entire process. The educational resources provided by Preserve Gold further enhanced our confidence, allowing us to make informed decisions without any hesitation. Choosing Preserve Gold for our first precious medal purchase was the best decision we could have made. The experience exceeded our expectations in every way. We wholeheartedly recommend Preserve Gold!
Reviewed Aug. 21, 2025
Ken ** and Sal ** have made my purchasing experience quite pleasant. Information and product knowledge were presented quite well. I feel as though I was professionally serviced and assisted exceptionally in purchasing **. Thank you both.
Reviewed Aug. 21, 2025
Was able to purchase gold quickly and easily purchased gold and silver coins and was sent to my home. First time buyer so I didn’t really know what to expect. Brandon was helpful and gave me a lot guidance. I’m excited about buy gold and look forward to buying o
Reviewed Aug. 18, 2025
Response was quick and all was explained in full detail to ensure I understood the process. I have 3 different people I worked with and they were all very helpful and kind. The process was easy and well documented. They provided overnights for any data that needed to be sent so this made it easy on me and saved a few dollars.
Reviewed Aug. 12, 2025
I have been investing in stocks since 1991, bonds since late 1999. After reading Ray Dalio's books, I decided it was time to add gold. Given a computer career background, I went online for my education, then hit the "Best" lists. Preserve Gold was the second company I talked with; there was no third. My experience with Alana & Ken (starting on a Saturday) was top-notch. In my opinion, this is a field where you had better do your homework, so many choices/actors out there. After that, you will not regret working with Preserve Gold... my opinion: 5-stars.
Reviewed Aug. 12, 2025
Ordering gold was not as daunting as I thought. I had Shirley ** for my entire order that took months. Very nice experience. Also Jennifer and Antonio, they took care of the payments. I would highly recommend recomend Preserve Gold to anyone who’s looking to insulate themselves financially. Like they say. The company is only as good as the people who represent it. Well done. What a team!!!
Reviewed Aug. 11, 2025
It was a pleasure speaking with Caleb **. He took his time and explained everything to me in detail. He gave me great recommendations on my purchase. He never tried to upsell me. I felt very comfortable doing this transaction with him. I will recommend him to family and friends.
Reviewed Aug. 8, 2025
My husband and I had a phone meeting with Dave today. We are new to this process and Dave helped us understand how to navigate investing in precious metals. The educational information that he presented to us was easy to understand, he answered all of our questions and made us feel confident with our decision. Job well done, Dave.
Reviewed Aug. 7, 2025
We are an older couple just beginning to explore metal investments. We were fortunate to have Caleb ** from Preserve Gold to help us through this process…Extremely pleased with his presentation, his professionalism, his kindness and would recommend him and the company as we begin this journey. We thank him for all he helped us do today and look forward to him managing our affairs in this area of investments.
Reviewed Aug. 7, 2025
Shelley and Alana have worked very hard for me in this purchase of silver and my IRA. I really have enjoyed working with both of them. Very professional on the phone. Very informative. I have told my friends about my experience with Preserve gold and I hope that they will give you guys a try and I know you will offer the same service that I have been given. Thank you so very much Shelly and Alana.
Reviewed July 30, 2025
I’ve had 2 recent experiences with Precious Metals companies recently. The following is about my GOOD experience. I found Preserve Gold Group online in a “Best” list and I can honestly say they have lived up to that ranking. In particular, they were very transparent, with written documents specifying what was being discussed and firm prices on very precisely specified items. In particular, Ken John, our representative, made sure I was completely comfortable and fully understanding of the transactions. This was so different from our previous experience with another company. Both I and my wife wholeheartedly endorse and recommend both Ken ** and Preserve Gold Group.
Reviewed July 30, 2025
Aaron ** is an exemplary person, highly knowledgeable in precious metals. His Integrity is valued and honesty is important to his client Dianna **. Appreciate looking out for my goals & best interest in my investment purchase of precious metals. John ** is a very professional and kind person. A positive experience with Preserve Gold Representatives.
Reviewed July 30, 2025
Dolores
Reviewed July 11, 2025
Preserve Gold has the best representatives who give the most clear and concise information to enable you to make a decision as to your investment and its possibilities. If you so decide to invest, they explain all you need to know to get started. I fully enjoyed working with Ryan Mullen, who was friendly, engaging and very knowledgeable. Looking forward to rewarding years of interaction with Preserve Gold's great people.
Reviewed July 10, 2025
I dealt with Alex ** at Preserve Gold- He was very friendly, professional, & informative, answering all my questions & helping me with my purchase, making me confident that I was knowledgeable & comfortable with everything, I highly recommend using this company & Alex if you’re looking at investing in precious metals.
Reviewed July 9, 2025
We had a great experience with Aaron when we rolled our IRA into precious metals at Preserve Gold. He was friendly, knowledgeable and was able to explain everything to us step by step in very easy to understand language. We didn't really know anything about precious metals but he was able to help us without making us feel stupid. This was a really positive experience thanks to Aaron! Alana did a great job also talking to me and setting up our appointment with Aaron. She was super kind, considerate and caring.
Reviewed July 8, 2025
Alex ** was very professional as he guided me through the purchase of precious metals to balance out my portfolio. He was very kind, knowledgeable, and patient as he explained the various metals and how they were classified. He was more than adequate in the handling of the paperwork, and made the overall process very pleasant.
Reviewed July 1, 2025
Scott **, the representative who responded to my call seeking information about purchasing precious metals from his company, Preserve Gold, was very knowledgeable and very thorough in his explanation of the products offered, the benefit of ownership of these products, and how to purchase these products. I feel very confident in the purchase I made today from Preserve Gold and I highly recommend the representative/consultant, Scott **, who guided me through the process of purchasing precious metals.
Reviewed June 26, 2025
I have nothing but admiration for Preserve Gold and its employees. Ken and Joyce were very attentive and concerned about doing a good job. Ken was very informative. Explained the ins and outs of gold investing. Gave me a short lesson on investing so I could make a wise decision. They both were very prompt in responding to my calls and very thorough answering my questions and concerns. I look forward to our relationship. I also appreciate the personal commitment to excellence.
Reviewed June 26, 2025
Honored to share my total satisfaction with Preserve Gold on a precious metals purchase made on behalf of my grandchildren and first great grandchild. I initially spoke with Jericho, who provided an excellent introduction to the company and listened to my needs. Jericho then set up an appointment with Ken **, a Preserve Gold Senior Director, who gave a complete educational profile, walking me through some information which was new. Ken wholeheartedly gave his personal attention and made sure all my objectives in this purchase were met.
Reviewed June 25, 2025
The advice and personal attention I received from this company was excellent, I received frequent phone calls from both Ken ** and Cristina explaining the whole process and keeping me updated on the paperwork. I would highly recommend this company for anyone interested in investing in precious metals. They were quick to answer all my questions and made the entire process go very smooth for me.
Reviewed June 25, 2025
Working with Preserve Gold has been a very positive experience. Aaron ** and Alana ** have been very professional, timely, accurate and informative. This was my first experience purchasing precious metals and as a financial advisor when I receive questions about precious metals, I feel confident that Preserve Gold is the company to work with and will send them to Preserve Gold.
Reviewed June 23, 2025
Great people to work with, Ryan was very professional and easy to work with. Whole experience was educational and informative. Looking forward to working with Ryan from now on. Also appreciate Ryan’s willingness to expedite the shipping and handling and keeping me updated and informed. Would recommend to anyone and everyone.
Reviewed June 18, 2025
Even though I am a "small fish" when it comes to investing in precious metals my acct manager (Ken **) treated me with the utmost respect. He took time to answer any questions and never talked down to me or made me feel stupid. I recommend Preserve Gold to any one looking to invest.
Reviewed June 17, 2025
My wife and I contacted Preserve Gold and spoke to Aaron. He was very helpful and has a massive amount of knowledge in precious metals. He very thoroughly went over the history and current status of metals. I would recommend working with him to anyone I know. We had a few calls the further go over different metals and history on each. We learned a wealth of information.
Reviewed June 16, 2025
I learned about Preserve Gold from TBN. I was educated about the different options and was provided with valuable information that helped me decide what was the best investment for me. Shelly ** took my first call. She was very patient and answered all my questions as investing in precious metals was new to me, then, Ken ** was the other person that helped me make a final decision and prepared me for the process. Both of them are great at providing with valuable insight. Preserve Gold is lucky to have both working to help investors. However, I just want to give Ken a special recognition since he called me several times just to follow up on the process and spent the most time with me.
Reviewed June 13, 2025
Seemed knowledgeable and understood my questions. Would recommend this service to others. Saw the advertisement on several programs I watch. If someone is interested in purchasing precious metals I recommend this company. They have many options on the type of metals available which is appealing. My thanks to the people that helped me get started.
Reviewed June 11, 2025
My experience with Ken at Preserve Gold, was exceptional. He was very informative, answer all my questions, and gave me so much data about precious metals that I was very happy after with the way I was treated and now I am a client of Preserve Gold. Thanks Ken, I appreciate your help and knowledge of precious metals. Larry
Reviewed June 4, 2025
Ryan ** did an outstanding job explaining everything, We would certainly recommend him to anyone looking for this service. He walked us through the process and answered all of our questions. He was very attentive to our questions and didn't make us feel uncomfortable. If you are looking for someone to help you with this sort of investment Ryan is your man.
Reviewed May 31, 2025
For the first time purchasing from Preserve Gold, it was a pleasure to have worked with Ken ** and Caleb **. Their knowledge and their explaining everything at a level which we could understand but still at a professional level, was greatly appreciated. Looking forward to working with them again in the future.
Reviewed May 30, 2025
I was a first time buyer. Preserve Gold made it easy to buy but more importantly the educated me before buying. I'm not saying I'm an expert now, but I was given enough knowledge to understand my investment. The process is easy, they made it comfortable. I bought physical gold and I just l love being able to hold my investment in my hand. Preserve Gold has my recommendation.
Reviewed May 28, 2025
My husband and I were very impressed with Preserve Gold. The package of material they sent in the mail was very much appreciated and helped us better understand the history of fine metals and the market. Jericho ** was very helpful, and Ken ** was wonderful and patient with us explaining the process, and put our mind at ease. The process was much easier than we anticipated. We'll definitely be returning clients.
Reviewed May 22, 2025
I knew nothing about buying precious metals. The time that was taken to explain everything to me until I understood was unbelievable. All my questions were answered. I understood! I will be doing more business with this company in the future. I will also refer this company to friends and family. They have already been asking me questions about the experience. I was told ahead of time what the next step would be and what to expect. Everything happened the way that I was told. Everyone that I talked to was knowledgeable.
Reviewed May 20, 2025
I have had a wonderful experience with Aaron ** at Preserve Gold, he explained everything very well and understandable. Gave me my options and asked me my goals for my investments. It was so nice to have it simplified so anyone could understand. Thanks to Aaron and his team at Preserve Gold!
Reviewed May 17, 2025
I received my order of gold coins in a very timely manner and in an envelope that was very discrete. I trust the agents that have helped me to select the correct products for my use and to make it easy to order any items that give my best options to enjoy collecting products.
Reviewed May 9, 2025
Excellent customer service, Preserve Gold staff are trustworthy with prioritizing customer’s needs is most important. Branden worked very hard one to one with me to develop the best strategy for my financial needs and he follows up to keep me informed about updates to ensure satisfaction! I highly recommend Preserve Gold!!!
Reviewed May 7, 2025
For a while I have been interested in buying Precious Metal but my lack of knowledge on the matter was a big concern for me. However, I called Preserve Gold and talked to Shelly ** which was very professional and direct me to Aaron **. Aaron has lot of experience and knowledge on the subject, and was able to explain very clear every important aspect of these transactions making me feel comfortable in taking my next step. Thanks to Aaron and his patience and knowledge, I was able to invest in Precious Metal with confidence.
Reviewed May 1, 2025
Kudos, to Ken ** and Caleb ** from Preserve Gold!!! Knowledgeable and professional, explain the program in simple and easy to understand terminology. Treat each client as if you were their only client. Great company to work with!! Would HIGHLY recommend to anyone looking to diversify their IRA or portfolio.
Reviewed April 30, 2025
Well, after being yelled at by my financial advisor (I'm not Lying) about withdrawing my funds from the stock market which resulted in a $68,000.00 loss), I looked for a new avenue. I found Preserve Gold on NewsMax my trusted media channel. I saw a commercial for Preserve Gold with Dr. Phil and then on further inspection of the company I also saw Kirk Cameron. I feel these 2 individuals are trustworthy. Then I noticed in the news that Warren Buffett had just bought loads of silver. He's a wise man and if he's buying, I'm buying.
I contacted Preserve Gold. Well, the Lord always provides the correct avenue and we were bless to be linked to Arron **. He is extremely knowledge in his line of work and went out of his way to help my family. His patience is at the utmost highest of any human being I have ever met. I ask a lot of questions and he answered every one of them even multiple times over until I understood. They have a method to their system so be patient. Aaron called us countless times as well as his team to set up our accounts. I would highly recommend him to represent anyone. He has the utmost patience, knowledge, extremely personable, caring, looks after the best interests of his customer and doesn't waiver in his presence, attitude or approach. Like I said, he is the JOB of the bible. His team works together hand and glove. Impressive people all for the good of the customer. Run don't walk to them!!!
Reviewed April 29, 2025
Both representatives were very helpful in assisting me in making this difficult decision. They made me feel confident in my decision to invest in precious metals. It is a huge decision to take your life savings and reinvest. I appreciate the additional attention given to me guiding me to make this decision.
Reviewed April 28, 2025
Thank you for excellent customer service and dedication to what's in my best interest!! You took time to explain everything in detail and I'm appreciative. Thanks again for your words of advice, clarity and insight for future reference. Keep up the good work, take care of yourself and God bless!!!!
Reviewed April 25, 2025
Mr. ** was very helpful and knowledgeable. He was also very patient with me. His explanation of the purchases of precious metals was very enlightening. I will definitely recommend Preserve Gold and Mr. ** to my friends and relatives. I have never purchased coins before but seems to be a good investment. I have not retired yet but am looking forward to doing so soon and am more relieved that my investment in the coins will be monitored by Mr. **.
Reviewed April 24, 2025
Spoke with Ken ** about investing in gold/silver. I found him to be very informative and forthright in his attitude to educate me on the pros & cons of precious metals investing. After some discussion, he made a recommendation which I thought to be reasonable and advantageous for my circumstances. Also, he was very generous with his time. Very professional.
Reviewed April 23, 2025
Working with Ken ** is a real pleasure. He is professional, patient and knowledgeable in answering all of my questions and a real asset to Preserve Gold. Thanks also to Antonio. They both represent you well. I'm looking forward to working with them again in the near future.
Reviewed April 15, 2025
Aaron is extremely knowledgeable about investments and makes sure his clients know everything they need to know about gold and silver. He is very friendly and will go beyond what’s expected of him to make sure you are very satisfied with your experience and knowledge of investments. He is always available for any questions you have.
Reviewed April 9, 2025
I have been very impressed with Preserve Gold for many reasons. Aaron ** has been very helpful and very courteous. He has also been very thorough in explaining everything to me and my wife. I am also impressed with his honesty in many areas. Dave ** was also very helpful in starting the whole process.
Reviewed April 8, 2025
Caleb and Ken provided exceptional service, taking the time to thoroughly explain the process to my satisfaction. They listened attentively to my goals and formulated my purchase to fit those goals perfectly, ensuring that I made an informed decision that aligned with my financial objectives. Their expertise and guidance were invaluable in helping me navigate the world of precious metals investing, and I felt confident in their recommendations. I highly recommend them as your precious metals representative, as their commitment to customer satisfaction and education is truly impressive. If you're considering investing in precious metals, I encourage you to contact them when you're ready, as they will work tirelessly to help you achieve your goals and make the most of your investment. Their dedication to providing top-notch service and support is unmatched, and I have no hesitation in endorsing them to anyone looking to invest in precious metals.````
Reviewed April 4, 2025
My former employer, Party City Holdings, went out of business. I wanted to move my PCHI 401K amounts with Fidelity from stocks to Gold and Silver. We had the good fortune to speak with Ken ** who patiently and thoroughly explained the value of investing in metals, our options for managing our 401K $'s and how Preserve Gold's impressive rating in the market was warranted. We elected to move my 401K to Preserve Gold. Ken walked us through the steps to easily and smoothly transfer our funds from Fidelity to Preserve Gold. Then, once the funds were received and an account created, Ken patiently spent time educating my wife and I on the types/categories available to us given the approach we wanted for the funds.
We actually had previously put some funds in metals with another company, but never had anyone explain what to consider when making metals choices. Ken did a wonderfully easy to follow explanation of the ends and outs of metals selection. We were left totally satisfied and confident in our selection. Ken exceeded any and all expectations. If we could give ten stars we would. Thank you / Dan **.
Reviewed April 4, 2025
Brandon ** from Preserve Gold was the best to work with. He explained everything, answered any questions and concerns without hesitation. He was so knowledgeable. He really put my mind at ease and I feel extremely confident in my investment. I only wish I had invested in metals years ago. Get ahold of Preserve Gold if you are thinking of a Gold IRA or just purchasing metals for investing. They will find the right way for you to go.
Reviewed March 27, 2025
The service I received from Brandon ** was exceptional. Being a first time investor in precious metals I had some apprehension as to the logistics and legalities of doing so. In a day of scammers in every corner it is hard to know whom to trust. Brandon understood me from the beginning and with his excellent communication. He was able to put me at ease. The delivery logistics were flawless and the delivered product exactly as promoted. I am now a believer and intend to continue my relationship with Brandon and Preserve Gold. They have earned my trust and loyalty
Reviewed March 27, 2025
It was especially helpful speaking with Ken regarding my interest in obtaining a portfolio of gold and silver. He was extremely helpful in explaining how to go about owning physical gold, and I am looking forward to embarking on this new way of investing, especially in the current political environment. I could sense this company is extremely reputable and conscientious in making sure that each individual gets into the right investment.
Reviewed March 26, 2025
Brandon was phenomenal. He was very informative and took much effort and making sure I understood the process of Gold and Silver acquisition. No pressure at all. This is a new process to me working with precious metals, and Brandon made me feel comfortable the whole way. I look forward to my future relationship with him and his company.
Reviewed March 26, 2025
Working with the Preserve Gold team and Brandon ** was a lovely experience and not as complicated as I thought it would be to do the transaction. He made the transaction so easy and explained in detail everything that I needed to know and more. I truly enjoyed the time and will surely recommend it to others that I know.
Reviewed March 26, 2025
Ryan did a thorough job explaining the entire process of purchasing metals for a traditional IRA and answering all of my questions. He made recommendations, but did not pressure me to do anything, making it clear that each final decision was mine to make. The pricing methodology for physical metals can be confusing, considering the usage of terms such as "spread" and "melt price", so Ryan's explanations in this area were particularly appreciated.
Reviewed March 25, 2025
I previously used another dealer for my precious metals. I lost over 50% of my initial investment. They went out of business. I contacted Ken ** from Preserve Gold who assisted me in changing custodian repositories and guided me in investing with Preserve Gold. Ken discussed all of my options and I chose to invest in silver. Ken ** is an asset to his company and I would recommend him to family and friends for investments and retirement IRA. Keep up the good work Ken **.
Reviewed March 21, 2025
Aaron ** is very knowledgeable on the topic of precious metals. He patiently spent time teaching me about purchasing metals until I could make an informed decision on my investment. I would recommend Preserve Gold to anyone looking to make their investments secure. I’m personally referring my father to Preserve Gold and to Aaron **. He earned my trust and made me feel comfortable with my decisions. If Aaron tells you that he will call you at 1:30, you better be waiting with your phone at 1:30, because he will call you back at that time. He is respectful, cordial, patient, and friendly. It was a pleasure doing business with Arron and Preserve Gold.
Reviewed March 20, 2025
Aaron ** & Vince ** provide excellent customer service. They were both professional, friendly and informative. I also got the sense they truly cared about me and my money. We had problems with LexisNexis with confirming my identity and Gena ** worked diligently to resolve the issues and with Aaron reaching out to me and assuring they will get it resolved which they do. Then 3/19/25, Aaron had been on the phone all day long and I was his last customer and had already had a long day but I couldn't tell it. He was thorough, patient, and took his time with me which show a dedication to his clients even after a long day. Kudos to all your staff that help me transfer my funds into special metals.
Reviewed March 18, 2025
Great Experience. Ken ** did a great job of educating me as to the Gold & Silver market (historically as well as current trends). In addition I now know the categories of Gold & Silver. I appreciate the security of the process as we finalized the purchase into an IRA. I feel very comfortable in Teaming with Ken and Preserve Gold now and in the future.
Reviewed March 17, 2025
We wanted to find out if investing in precious metals was right for us, and initially spoke with Ryan. We received the educational materials that helped expand our knowledge about owning precious metals. We called back and were further guided by Brandon, which was very insightful, assuring, and thorough. Every question was answered in a direct and simple way. It gave us feeling of trust and confidence. Very solid company that we will recommend to friends.
Reviewed March 13, 2025
Hi, I would like to give my praise and thanks to Aaron C. and Joyce O. for educating me in this different option of investing. I've been in the stock market for decades and decided to take an educated gamble. The gamble is that no one knows the future. However, these two helped in educating me and making the transition smoothly. My only caution is dealing with your current 401K/IRA stock market manager. When I was doing the switch, they were less professional than these two. I can guarantee that I will NOT recommend that organization.
Reviewed March 12, 2025
Our Coach Was great all the times we were on the phone. He was very informative & Made sure we understood everything before going to something else. Very Professional and polite. No one tried to force anything on us. I would HIGHLY recomend Preserve Gold to anyone who wanted to do this type of thing. Aaron **, Antonnio **, and Oliver.
Reviewed March 11, 2025
They answered my questions and explain everything well. The transaction went quick and easy and overall I’m happy with my overall experience with Preserve Gold. I would recommend Preserve Gold to a friend.
Reviewed March 6, 2025
Professional, informative, & cordial. I would do business with Aaron any time under any circumstances. He is knowledgeable, with the expertise necessary for advising customers in the ins and outs of selecting precious metals and setting up their personal portfolios. I would have no reservations recommending Preserve Gold and Aaron ** to any prospective client. I look forward with confidence to a long-term business relationship with Aaron and Preserve Gold. Easily 5 Stars!
Reviewed March 6, 2025
Ken was outstanding when explaining my transaction, very professional and knowledgeable, courteous, diligent and patient, he made it very easy for me to understand and excellent guidance throughout the process, right from the start he was easy to talk to and stayed on top on every step of the process. I will definitely recommend him. Thank You Ken.
Reviewed March 1, 2025
This was our first time buying Gold/Silver and we were a little nervous. Di explains the process to my husband and I in layman’s terms and after going over everything with us we were very confident about our purchase. She asked lots of questions to see what our needs were so she could make sure we got the gold/Silver that best served our needs. We do plan to do further business with this company in the future.
Thank you for sharing your experience! We're so glad Di was able to guide you through the process and help you feel confident in your purchase. It’s wonderful to hear that she took the time to understand your needs. We look forward to working with you again in the future!
Reviewed Feb. 28, 2025
Both Brandon and Vince were very responsive to my needs, questions and concerns. I was treated with with courtesy, intelligence, integrity and care. Though the whole process was protracted because of the many parts involved, I was kept informed of proceedings. My calls were promptly returned when I had to leave a message. Thank you for a sound American institution!
Thank you for your kind words! We're so glad Brandon and Vince provided you with attentive and professional service throughout the process. Keeping our clients informed and cared for is our top priority. We truly appreciate your trust in Preserve Gold!
Reviewed Feb. 26, 2025
I just wanted to take a moment to mention about Shirley **. Her customer service and her ability to know exactly what I needed for myself and the future of my family was very impressive. Great customer service. Definitely recommend to all of my friends that’s thinking about investment and retirement.
Thank you for your thoughtful review! We're so glad to hear that Shirley provided such excellent service and guidance for you and your family's future. Your recommendation means the world to us, and we truly appreciate your trust in us!
Reviewed Feb. 25, 2025
Shirley was very professional and Knowledgeable, and walked me through every step of the way. She was very patient to explain any question I asked. I would recommend her to anyone I speak to. I look forward to hearing from her about any information she can provide on updates in the present marketplace or new developments I should consider.
Thank you for your kind review, Rocco! We're delighted to hear that Shirley provided such a professional and patient experience. She’ll be happy to keep you informed with updates and new opportunities. We truly appreciate your recommendation!
Reviewed Feb. 21, 2025
I had contacted Preserve Gold to find out more information about investing in gold and silver and Ryan ** gave me a call and was very helpful. He even had the courtesy to follow up with me a week after I hadn’t. I was happy to see he called and even remembered me enough to do so. I highly recommend Ryan to any of my family and friends if they are interested in investing in gold and silver.
Thank you for your kind review! We're so glad Ryan provided helpful information and took the time to follow up with you. It’s great to hear he made such a positive impression. We truly appreciate your recommendation and look forward to assisting you in the future!
Reviewed Feb. 20, 2025
Diane ** called and talked to me about what precious metals are and the various types. Walked me thoroughly through the process. Will keep in touch throughout the year for follow-ups. Very knowledgeable and professional w great personality as well as Alana who set up the interview with Diane and also Antonio the purchaser who verified the order and processed it. All 3 people were phenomenal. Highly recommend Preserve Gold.
Thank you for your wonderful review! We're so glad Diane, Alana, and Antonio provided a knowledgeable and professional experience. It’s great to hear they made the process smooth and enjoyable for you. We truly appreciate your recommendation and look forward to staying in touch!
Reviewed Feb. 15, 2025
Working with Arron was a pleasure. He was very professional, answering all my questions he spent a lot of time with me making sure I completely understood every step of the process I was dealing with and his patience was great. I can’t thank Arron and his very kind and understanding staff for all their time and help. Thanks to all. Robert **
Thank you, Robert! We're so happy to hear that Aaron and our team provided a patient and thorough experience for you. Your kind words mean a lot, and we truly appreciate your trust in us. We’re always here to help whenever you need!
Reviewed Feb. 14, 2025
I worked with Ken ** at Preserve Gold Group Inc. to make my purchase. Ken was very informative. His explanations were very clear and I understood everything he was telling me. It is a pleasure to work with Ken. He is very patient and made me feel very special. He is a real asset to Preserve Gold.
Thank you for your wonderful review! We're so glad to hear that Ken provided clear guidance and made your experience special. He truly is a valued member of our team! We appreciate your trust in Preserve Gold and look forward to assisting you again in the future.
Reviewed Feb. 12, 2025
We reached out to Preserve Gold about 2 weeks ago after the newly elected administration started to take action that really concerned us. We decided our financial portfolio needed to me shored up by at least 2% metals. Anthony ** returned my call and was very polite and professional. He put us in contact Aaron ** who asked about our present financial condition, our risk tolerance and goals for the future. He’s very knowledgeable about the metals asset class and shared that with without rushing us or being pushy. I think will be a great relationship and look forward to recommending both Anthony and Aaron to friends and family.
Thank you for your thoughtful review! We're so glad Anthony and Aaron provided a professional and informative experience, helping you feel confident in your decision. It’s great to hear you had a pressure-free and positive experience. We truly appreciate your trust and your willingness to recommend us to others!
Reviewed Feb. 8, 2025
Ken took me through the aspects, pitfalls and procedures for purchasing silver. Clearly and concisely describing the benefits and pitfalls of the various types of silver available leading me into the best fit for my purchase and future disposal. I would not hesitate to work with Ken in the future and it was a pleasurable experience. Thanks Ken! Sincerely, James **
Thank you, James! We're so glad to hear that Ken provided clear guidance and helped you find the best fit for your needs. We appreciate your trust in Preserve Gold and look forward to assisting you again in the future!
Reviewed Jan. 31, 2025
Shelly was very helpful without being pushy, She listened to my questions and answered them. My credit card was declined because I have a fraud alert that kept my card from being accepted, Antonio worked with me while I was trying to get to my bank. He was able to call me back at the times I asked, and finally got my card to accept my purchase
Thank you for sharing your experience Janyce! We're so glad Shelly and Antonio provided patient and helpful support while guiding you through the process. It’s great to hear they made things smooth and stress-free for you. We truly appreciate your trust in Preserve Gold!
Reviewed Jan. 30, 2025
The person I talked to helped me out a ton, and gave me a good website for somebody like me who's just starting out buying gold and silver. I wasn’t able to pay $10,000 as a minimum payment but he worked with me and actually wanted to help me out so I appreciate that.
Thank you for your review, Josh! We're so glad to hear that our team was able to provide helpful guidance and work with you to find the best option for your needs. We appreciate your trust in Preserve Gold and are here to help whenever you need!
Reviewed Jan. 19, 2025
From my first call to Preserve Gold, I felt comfortable with all the conversations and information I received. Aaron ** was my advisor, and was so pleased that I was able to work with him. Any reservations and all questions were answered in a direct and simple way. Happy client!
Thank you for your kind review, Larain! We're so glad Aaron made you feel comfortable and provided clear, helpful guidance. It’s wonderful to hear you had such a positive experience. We appreciate your trust in Preserve Gold and are happy to have you as a client!
Reviewed Jan. 8, 2025
After talking with Alana and Shelly I decided to purchase from Preserve Gold, they were very knowledgeable and informative on all aspects of my questions. I am happy with my decision to invest in gold and silver for my future adventures. I can't wait to save up some more money to keep investing in this market.
Thank you for your wonderful review! We're so glad Alana and Shelly provided the knowledge and support you needed to feel confident in your investment. It’s exciting to hear about your future plans, and we look forward to assisting you when you're ready to invest again!
Reviewed Jan. 8, 2025
Preserve Gold was a very professional company. They were well-informed on precious metal products and their performance over time. They spent an exceptional amount of time explaining and answering all of my questions. They guided me through the purchase I made and never tried to pressure me into a decision or a different product. I had many questions that other dealers didn't or couldn't answer. Very professional company.
Thank you for your thoughtful review, Robert! We're so glad our team could provide the knowledge and guidance you needed without any pressure. It’s great to hear that we could answer all your questions and make your experience a positive one. We truly appreciate your trust in Preserve Gold!
Reviewed Jan. 7, 2025
My questions were answered very clearly and professionally. I would recommend this company to anyone. I didn't know anything about this company but after talking to the representative I knew a lot more. Free resources are provided to anyone who need to know more about investing with this company. The representative listened to my questions very intently and gave me informative advice to make my decision.
Thank you for your kind review, Linda! We're so glad our representative was able to provide clear and helpful information to support your decision. It’s great to hear you found our resources valuable. We truly appreciate your recommendation and are always here to help!
Reviewed Jan. 3, 2025
I just had some questions about purchasing gold. They were very informative and help me for the moment and future purchases. Young man was extremely polite and courteous. When I put in my email for more information they called me right away and delivered just that. Just amazing of the quality time that he took to write me emails. Information just priceless.
Reviewed Dec. 31, 2024
It was straightforward style phone call, he described what the company does, how do they insure certain metals, and told me the cost about certain insurance plans. He also gave me a good website to go to, if I'm ever interested on getting smaller metals or other style of metals. Also he sent me an email about the general information of the company.
Reviewed Dec. 29, 2024
Di ** the Preserve Gold agent did a wonderful job of walking me the process of purchasing Gold and Silver. She has a great knowledge of the process and explained to me each step of what type of Gold and Silver purchased. She also provided to me follow up information if I had any addition questions. 'GREAT JOB Di'.
Reviewed Nov. 29, 2024
I will start out by saying that my experience with precious metals was null. Wanting to prepare for the upcoming years with a different Washington Administration had me frightened. Not of what was to come, but what could happen in the short time of the Transition. I had my hard earned money in a Roth IRA. I called Preserve Gold and spoke with Ken **. My fears had ended. Speaking with Ken, I became comforted that I could be a precious metals owner. Ken had mentioned so much about the metals, where it would be kept, and, I would be introduced to a self-directed IRA.
When we hung up I did so much interesting research on owning gold and silver, I couldn't wait to speak with Ken again. He called and he spoke clearly, repeated important items, and walked me through patiently so I understood the process - necessary paperwork. Ken was knowledgeable, friendly, taking my interests into account and I thank him for all that. The coming years I will be looking forward to following something new: precious metals. Ken ** has allowed me to feel financially protected. I'll have a little fun watching the spot prices. I can't wait for his follow-up call!
Reviewed Nov. 27, 2024
I had been thinking about purchasing valuable metals for sometime. I made the call and was very pleased with my contact. Brandon was very professional and knowledgeable. He made me feel comfortable and let me ask many questions which he knew the answers to. I’m very happy with my purchase and will be calling Brandon again.
Reviewed Nov. 18, 2024
Very astute and capable young man. Very impressed by his heart for the customer. He wanted to make sure that we knew he was being honest and transparent, and that a man reaps what he sows. That told me he was a man of his word and that he would go above and beyond for the people he serves.
Reviewed Nov. 14, 2024
Great knowledge, great personality, and truly believe a great person. Ryan treated me and made me feel like family. If everyone in this company is like Ryan, which the others I’ve talked to have been very supportive then Preserve Gold has no worries. Good luck to Ryan and everyone else who works for Preserve Gold.
Reviewed Nov. 8, 2024
Shelly was an ANGEL! She was so helpful in guiding me through this process. I felt extremely at ease with her, and am already recommending HER, and the company to friends. THANK YOU SOOOOOO MUCH. Every question I had, she answered swiftly, with ease. She was quickly available, when I needed to call, and got my transaction through in BEYOND, and timely manner. She's very kind, and fun to talk to as well. 5 STARS for this girl
Reviewed Oct. 29, 2024
Ken ** at Preserve Gold took the time to explain and secure an order for my wife and I. Ken was there to take as much time as needed and answered all our questions. Thank you Preserve Gold for have a wonderful and knowledgeable person on your team. I’m glad I made the call.
Reviewed Oct. 28, 2024
It was a pleasure working through this transaction with Aaron ** and Scott. Both men were very professional and kept us up to date and informed. We are grateful for the time given to explain the circumstances surrounding this transaction and the benefits. We are looking forward to a long term relationship with Preserve Gold.
Reviewed Oct. 24, 2024
Brandon was very personable and willing to answer all our questions, since we've never purchased gold or silver before. He made us feel that he would talk to us and answer questions for as long as it took, we never felt rushed or pressured in any way. Brandon is a real asset to your company, by the end of our conversations he felt like a trusted friend.
Reviewed Oct. 21, 2024
Aaron ** was great. He was very patient with me even though our custodian was very slow and hard to deal with. Basically had to hold my hand through the process. Very patient with me. He was great. He explained everything very completely. He answered all of our questions and was there for my calls. Very professional and prompt.
Reviewed Oct. 17, 2024
401K Roll over and Investment in Gold with Preserve Gold was directed by Zarchry **. Zarchry did a very nice job, and I never felt rushed or hurried by him. He took his time and answered all of my questions as we went through the process. Zarchry was assisted by Mercie ** with Horizon Trust who handled the Transfer of this account. She also was courteous and dedicated. He also was assisted by Antonio ** who Verified Verbal contract and corrected my Beneficiaries per my request. All in all, a very stressful situation was made comfortable by all of these people. Submitted by Michael Larkin ** 10/17/2024.
Reviewed Oct. 15, 2024
As a novice at buying gold, I appreciate the very informative conversation I had with Brandon ** at Preserve Gold. Super Nice and patient explaining the entire process. I feel like I have made a great choice. It is nice to know that there someone I can call on if I have any questions.
Reviewed Oct. 11, 2024
We had a very good experience in investing in precious metals with the help of Ken ** at Preserve Gold. He took us through the process and was very clear in helping us to understand what we needed to do. We were very new at this type of investment and are very grateful for the help and the direction which which he gave to us.
Reviewed Oct. 3, 2024
Ken explained the different levels of gold and silver. Ken also ask about our goals, level of risk and what would be the best fit for our portfolio. Ken took the time to explain the all of the forms and procedures to own gold and silver. Jericho set us up with with Ken which, was a perfect fit for our first purchase of gold and silver.
Reviewed Sept. 24, 2024
Justin has been very patient with me as it took way too long for me to pull the trigger on this conversion. Never pressured me, but stayed in touch for quite a long time. He was extremely easy to deal with and knew his craft well. Always answered my questions, no matter how uninformed I was. I look forward to working with him. I gave him my brother's information to work with him as well. Thanks Justin!!
Reviewed Sept. 13, 2024
Justin ** with Preserve Gold is great to work with. He is professional, knowledgeable, friendly, and very helpful. He was able to give me guidance on the best options for my situation. I'm very glad to be working with him. I feel much better about having this additional investment during these uncertain times.
Reviewed Sept. 12, 2024
Aaron and his assistant, Scott, provided all the information we needed to make a decision about our investment. Our goals and options were discussed at length and we are comfortable with the path we chose. Aaron and Scott were readily available by phone and email, and returned calls in a timely basis. All in all a positive experience! Thanks to all.
Reviewed Sept. 9, 2024
I changed jobs about a year ago and rolled my 401k into an IRA. I was talking to a friend of mine about how disappointed I’d been with the level of service and communication from the company handling my IRA. He told me that I should look into precious metals and gave me a number to call. I’m naturally skeptical and had a ton of questions. I called and spoke with Shirley ** and let me tell you, I feel like I put her through the wringer with all of my questions! I don’t know how many hours we spent speaking but Shirley handled everything with patience and professionalism. She was able to answer all of my questions and put my mind at ease. I highly recommend that anyone even remotely considering precious metals or simply looking to diversify their portfolio to reach out to Shirley at **. You will thank me afterwards!!
Reviewed Sept. 6, 2024
I really can't say much more than outstanding service! In every respect we are happy with this company and our representative Shirley. They were perfectly informative and helpful, expedient and precise and we did not hesitate to use them again. We would definitely refer anyone and everyone we know to them for investment. Thank you so very much!
Reviewed Aug. 30, 2024
I would definitely recommend Jesse ** and Preserve Gold to a friend. The process was easy and very easy to understand. We will be considering transferring more into our account in the near future. We have enjoyed working with Jesse throughout this process. He was always cordial and respectful. Thank you for such a hassle free experience.
Preserve Gold Company Information
- Company Name:
- Preserve Gold
- Company Type:
- Private
- Address:
- 21700 Oxnard Street, Suite 430
- City:
- Woodland Hills
- State/Province:
- CA
- Postal Code:
- 91367
- Country:
- United States
- Website:
- preservegold.com


