Preserve Gold Reviews

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About Preserve Gold

Preserve Gold helps people invest in precious metals, including gold, silver, platinum and palladium. That means you can purchase metals for delivery to your home or to hold in a self-directed individual retirement account (IRA). It can also help you roll an existing retirement account into a precious metals IRA.

Pros
  • Lifetime account support
  • No-fee commitment on buybacks
  • Three-day funding for IRAs
Cons
  • Must call or fill out form for metal pricing

Preserve Gold Reviews

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    How do I know I can trust these reviews about Preserve Gold?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Staff

    Reviewed May 12, 2026

    Caleb is an absolute pleasure to work with. I would not hesitate to recommend him to anyone. Very thorough and knowledgeable about Preserve Gold. He went over and above to make sure he explained everything to our satisfaction

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    Verified purchase
    Customer Service

    Reviewed May 12, 2026

    It is my pleasure to highly recommend Preserve Gold to anyone just thinking about purchasing gold/silver. Oliver ** can answer all questions & concerns. He emailed me an educational packet, even before I purchased anything. When I did purchase gold bars he and Rose Marie explained every detail about Preserve Gold shipping, delivery time frame & security. All are very important to my purchasing. I again highly recommend Preserve Gold & Mr **.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 9, 2026

    I received a mailing that caught my attention. When I called I was referred to Ryan **. He was very helpful, answering every question patiently to be sure I understood the information. I now have his office and personal phone numbers and receive a prompt text if he is with another client. I have already given his information to a pastor I know and am making a list of others to contact. I highly recommend Ryan and Preserve Gold.

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    Verified purchase
    Staff

    Reviewed April 29, 2026

    Arron ** was very thorough, informative and understanding. He took the time to explain every step of the process before starting. Every aspect of metals was explained in detail. This helped me make informed decisions as to what investments were best for me.

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    Verified purchase
    Staff

    Reviewed April 28, 2026

    Knew nothing about buying silver/gold but my representative Aaron explained everything and answered my questions in away that I could understand. He was very professional and outgoing. Glad he will be there for me throughout the process. Thank you so much Aaron

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    Verified purchase
    StaffRates

    Reviewed April 24, 2026

    My associate is Dave **. He is very professional and very accommodating to my needs. He has been in contact with me for almost a year, recognizing that I truly was interested in acquiring precious metals. I look forward to continuing our working relationship in the coming years.

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    Verified purchase
    Staff

    Reviewed April 23, 2026

    From start to finish both Eric ** and Dave ** were very helpful and a pleasure to talk with. They earned my business and trust. Highly professional, knowledgeable and patient throughout the process. I would give them 6 stars if I could.

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    Verified purchase
    Staff

    Reviewed April 22, 2026

    James ** was extremely helpful and calmed my nerves. He was professional and pleasant. I feel confident I made the right decision with his expertise. I highly recommend Gold Preserve without hesitation.

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    Verified purchase

    Reviewed April 20, 2026

    Ken ** at Preserve Gold is a real pro with the patience to talk a novice through the process of making a metals investment. He spent two hours answering my questions and ensuring I was prepared to make an educated choice. I couldn’t be more pleased with Ken and the whole Preserve Gold team.

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    Customer ServiceStaff

    Reviewed April 18, 2026

    Dave was a great help through the process, very knowledgeable on the market and the product’s available. He got me a good deal on my investments. I recommend this. It was easy experience. I’m so happy it’s done. Thank you Dave **.

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    Verified purchase
    Staff

    Reviewed April 16, 2026

    Very helpful and informative. Reginald answered all our question. He resolved all of our concerns. He was very friendly and patient. Enjoyed his professional service. Located a storage site for us. Thank You for your help!!!

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    Verified purchase

    Reviewed April 16, 2026

    I have found Preserve Gold to be the best Metal dealer that I have had the pleasure of working with. It operates the way you would think they all should, but believe me when I say that they all don’t. I only wish I would have become a client of theirs sooner.

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    Verified purchase
    Honesty & Transparency

    Reviewed April 15, 2026

    Mr. Caleb ** explained everything very well and put me at ease about my decision to invest in precious metals. He gave me is honest opinion on every detail about this type of investing and transferred my IRA without a hitch.

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    Verified purchase
    Staff

    Reviewed April 15, 2026

    Aaron gave me an excellent education on precious metals. He helped me make my choice with clarity. I couldn’t have asked for a better representation of the company. He was both personable and professional in his delivery.

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    Verified purchase

    Reviewed April 10, 2026

    Ken ** and Alana treated us like gold and silver combined. We were educated on our options, and they were both crystal clear. My wife and I look forward to doing more business in them in the FUTURE 👍.

    Gratefully Yours,

    Mark and Susan

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    Verified purchase
    Staff

    Reviewed April 10, 2026

    After our last experience with another company, it was wonderful working with Calab. He was patient and more than happy to explain everything that was going to happen with our transaction. He was accommodating and help us understand the process.

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    Verified purchase
    StaffTransparencyHonesty & Transparency

    Reviewed April 8, 2026

    I had a Great experience with Preserve Gold representatives Oliver **, and Jasmine **. Very Professional and Great knowledge of precious metals, and kindly guided me through the process and made my decision very simple. I appreciate their transparency, honesty, and ability to communicate. I recommend Oliver ** of Preserve Gold and will be a client forever. I will share my recommendation with family and friends.

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    Verified purchase
    Staff

    Reviewed April 3, 2026

    Reginald ** was an outstanding representative from start to finish. He took the time to clearly explain every step of the process, making sure I fully understood what to expect and felt comfortable with each decision along the way. What could have been a stressful experience turned into a smooth and straightforward transaction thanks to his guidance and attention to detail.

    His professionalism and knowledge really stood out—he was able to answer all of my questions with confidence and clarity, and it was evident that he genuinely cared about providing the best possible service. Beyond that, his sincerity and friendly approach made the entire experience even more positive. I truly appreciate his dedication and would not hesitate to work with him again in the future. I highly recommend Reginald ** to anyone looking for a reliable, knowledgeable, and trustworthy representative.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 1, 2026

    Excellent customer service.. Answered all my questions. Went over and above help my needs.. Quickly resolved and return my calls.. Gladly recommend Oliver and other staff members for helping me.. Professional company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 1, 2026

    Preserve Gold was recommended by someone trusted. I was a bit skeptical at first. Both with investing in metals and with doing business online/over the phone. Once I started the process, my anxieties eventually diminished. Preserve Gold is professional and work with reputable companies (Equity Trust). I am very glad to have put my trust in their process and now await the many great returns.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed March 28, 2026

    I had a great experience working with Nick ** and Aaron ** of Preserve Gold. Nick was my initial point of contact, upon understanding my needs, he scheduled me with Aaron **, Preserve Gold Senior Director. I found Aaron to be professional, polite, and very knowledgeable; he educated me about precious metals as an investment class. He helped me transfer my variable rate annuity (IRA) to a precious metals IRA. At age 60, I am more confident, after working with Aaron ** at Preserve Gold, that my retirement assets are now better allocated for growth considering the declining dollar and raising rate of inflation.

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    Verified purchase
    StaffRates

    Reviewed March 27, 2026

    Ken showed an interest in helping us make correct decisions regarding Olivia's IRA account. He helped us sell some difficult coins and guided us in purchasing new silver coins that better suited our needs.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 20, 2026

    Ryan was patient and listened to our concerns and gave us time to make decisions. He was able to contact us when we needed to change appointments and was considerate. It was last year when we first contacted Preserve Gold and today was the right day to make the purchase, and we appreciated the full disclosure of all information needed for the documents. Ryan at no time pressured us to purchase or to make decisions we were not comfortable to make. He was respectful and gained our trust and made the purchase a pleasure.

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    Verified purchase
    Staff

    Reviewed March 19, 2026

    We highly recommend Preserve Gold for your precious metals needs. As a family owned Christian company, their professional and integrity shines brightly. We are working with James **. He is incredibly knowledgeable and thorough. He answered all of our questions more than satisfactorily and assisted us in transferring our traditional IRA to a different (Equity Trust) IRA housed in precious metals and directed us to the oldest and most reputable depository in Delaware. We find James and Preserve Gold to be most trustworthy and highly recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2026

    This review was delayed by awaiting the delivery of the goods agreed to. Took 3-4 weeks, within Preserve Gold's estimations. I spoke with two individuals in the closing of this matter: Carson ** and Shelly **. Mr. ** was the fellow who reached out to me, and was generally knowledgeable about the markets, and insisted in investment generally, and as a general goodwill measure, he provided recommendations to secondary market places where investment in smaller denominations could be made. Ms. ** was persuasive in the selection of a specifics metal strategy, and easy going when the process hit snags due to state specific taxes. They are a fair company who has kept their word so far.

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    Verified purchase
    Staff

    Reviewed March 9, 2026

    Aaron and Alana were very knowledgeable and helpful walking me step by step through the process of transferring and opening my new precious metals IRA. I would recommend them to anyone considering opening a precious metals IRA.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2026

    When I decided to diversify into precious metals, I researched companies that do it and I was impressed with the reviews of Preserve Gold. I was introduced to Ryan ** and Jasmine ** from Preserve Gold. Together they helped me navigate converting a traditional IRA to Gold and Silver. Jasmine always responded promptly to emails and Ryan is very engaging on the phone. You never feel like he is rushing you off the phone. Together they answered my question and concerns, which made me very comfortable with them managing my savings. They let you know from the start that they will always be available for any questions or concerns. That’s always important when money is involved, you want someone who’s in your corner!

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    Verified purchase
    Staff

    Reviewed Feb. 24, 2026

    Very pleased with finding Preserve Gold. Brittany ** and Ken ** were very helpful with any information needed. With their assistance I was able to make a decision on making an investment. Ken is extremely knowledgeable and helpful.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 23, 2026

    Excellent representative - Caleb **. He was very professional yet personal and reviewed everything exceptionally in details and in understandable terms while giving good examples. He was also great at responding to calls and questions promptly.

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    Verified purchase
    Staff

    Reviewed Feb. 20, 2026

    I transferred my IRA from another company Shelly and Alana handled everything. They they were extremely knowledgeable, helpful, and professional. Was an absolute pleasure dealing with them. Would highly recommend them to my family and friends.

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    Preserve Gold Company Information

    Company Name:
    Preserve Gold
    Company Type:
    Private
    Address:
    21700 Oxnard Street, Suite 430
    City:
    Woodland Hills
    State/Province:
    CA
    Postal Code:
    91367
    Country:
    United States
    Website:
    preservegold.com