
Preserve Gold Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Preserve Gold
Preserve Gold helps people invest in precious metals, including gold, silver, platinum and palladium. That means you can purchase metals for delivery to your home or to hold in a self-directed individual retirement account (IRA). It can also help you roll an existing retirement account into a precious metals IRA.
Visit preservegold.com- Lifetime account support
- No-fee commitment on buybacks
- Three-day funding for IRAs
- Must call or fill out form for metal pricing
Preserve Gold Reviews
Filter by Rating
- (311)
- (3)
Popular Mentions
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 19, 2026
We highly recommend Preserve Gold for your precious metals needs. As a family owned Christian company, their professional and integrity shines brightly. We are working with James **. He is incredibly knowledgeable and thorough. He answered all of our questions more than satisfactorily and assisted us in transferring our traditional IRA to a different (Equity Trust) IRA housed in precious metals and directed us to the oldest and most reputable depository in Delaware. We find James and Preserve Gold to be most trustworthy and highly recommend them.
Reviewed March 18, 2026
This review was delayed by awaiting the delivery of the goods agreed to. Took 3-4 weeks, within Preserve Gold's estimations. I spoke with two individuals in the closing of this matter: Carson ** and Shelly **. Mr. ** was the fellow who reached out to me, and was generally knowledgeable about the markets, and insisted in investment generally, and as a general goodwill measure, he provided recommendations to secondary market places where investment in smaller denominations could be made. Ms. ** was persuasive in the selection of a specifics metal strategy, and easy going when the process hit snags due to state specific taxes. They are a fair company who has kept their word so far.
Reviewed March 9, 2026
Aaron and Alana were very knowledgeable and helpful walking me step by step through the process of transferring and opening my new precious metals IRA. I would recommend them to anyone considering opening a precious metals IRA.
Reviewed Feb. 25, 2026
When I decided to diversify into precious metals, I researched companies that do it and I was impressed with the reviews of Preserve Gold. I was introduced to Ryan ** and Jasmine ** from Preserve Gold. Together they helped me navigate converting a traditional IRA to Gold and Silver. Jasmine always responded promptly to emails and Ryan is very engaging on the phone. You never feel like he is rushing you off the phone. Together they answered my question and concerns, which made me very comfortable with them managing my savings. They let you know from the start that they will always be available for any questions or concerns. That’s always important when money is involved, you want someone who’s in your corner!
Reviewed Feb. 24, 2026
Very pleased with finding Preserve Gold. Brittany ** and Ken ** were very helpful with any information needed. With their assistance I was able to make a decision on making an investment. Ken is extremely knowledgeable and helpful.
Reviewed Feb. 23, 2026
Excellent representative - Caleb **. He was very professional yet personal and reviewed everything exceptionally in details and in understandable terms while giving good examples. He was also great at responding to calls and questions promptly.
Reviewed Feb. 20, 2026
I transferred my IRA from another company Shelly and Alana handled everything. They they were extremely knowledgeable, helpful, and professional. Was an absolute pleasure dealing with them. Would highly recommend them to my family and friends.
Reviewed Feb. 18, 2026
I had a great experience with Ken at Preserve Gold. He was very helpful and knowledgeable. He explained my options along with explaining the differences in the precious metals. I would highly recommend them!
Reviewed Feb. 18, 2026
Ryan has been very helpful with my purchases, he is very knowledgeable and educated me on all aspects of this transaction and will highly recommend anyone who wants to invest in precious metals. 5 stars.
Reviewed Feb. 16, 2026
I recommend Preserve Gold Group over the current rated top five listed gold and silver companies. They are a Christian-based company, having lower fees, user-friendly and upfront and honest. Dave, Tanner and Josh were a pleasure to work with.
Reviewed Feb. 13, 2026
Being new to the precious metals investing there was some apprehension. But my salesman was very informative and explained things clearly. The whole process was quick and easy. Will highly recommend this company to all of my friends.
Reviewed Feb. 12, 2026
Ken ** is knowledgeable about precious metals. He guided us through the whole process and it went very well. Highly recommend reaching out to Ken at Preserve Gold! God bless you for your assistance Ken!
Reviewed Feb. 11, 2026
Had a great experience working with Caleb on my silver purchase. Made it easy to understand. Look forward to working with him down the road! Gave me all the confidence to be able to go ahead with my purchase!
Reviewed Feb. 11, 2026
It was wonderful to get an education about precious metals so that I could make informed decisions about what metals to buy. It made me much more comfortable about purchasing precious metals. Thank you, Ken.
Reviewed Feb. 9, 2026
Caleb was very helpful. I could sit here and type for a while about all he did .. but I don’t have enough characters allowed… He really did though inform me of things didn’t not know and I thought I was pretty knowledgeable about precious metals…
Reviewed Feb. 7, 2026
I knew I wanted to expand my investment portfolio, given the uncertainty of these times, by investing in precious metals. So, I approached Preserve Gold, where my sales representative, James **, explained everything I needed to know about my purchase in detail. James and Preserve Gold gave me a great price, then delivered my order in record time! I will use only Preserve Gold for any future orders of precious metals. - Marvin **
Reviewed Feb. 5, 2026
After doing my research with the BBB I was introduced to Preserve Gold. I reached out to them and was connected with Alana and Shelly ** who has given me the most joyful experience with the process. I was incredibly happy with my decision and the personal care from Shelly **. After dealing with them it was an easy decision to invest with Preserve Gold.
Reviewed Feb. 5, 2026
I would recommend to everyone to check out Preserve Gold with Aaron ** senior director and Jericho ** and Jasmine ** in helping me invest in Silver. They were very helpful. Everything went just as I had been told by Aaron and Jasmine. Very informative on what everything means when wanting to invest in precious metals fast service. Thank you all for your help. Carmen
Reviewed Feb. 4, 2026
Was upfront on prices of different products. Very helpful in understanding the market. Very systematic with buying, selling, receiving product. Shipping and handling. Would buy from this company again. Wish another shipping company was available. I have had many delays with FedEx in the past.
Reviewed Feb. 4, 2026
Aaron ** has been outstanding in guiding our investment in silver. He is professional and extremely knowledgeable on the entire subject of precious metals investment and the dynamics which impact it. Both Aaron and his staff provide excellent service and are there to answer any questions. We are highly confident in Aaron's recommendations.
Reviewed Feb. 3, 2026
I had contacted several other precious metals before making the decision to choose Preserve Gold. Caleb was my dedicated advisor and made me feel very comfortable through the whole process. He gave me an education on the different metals and explained in detail the differences, and was very patient and thorough answering all my questions. I felt very lucky to have dealt with Caleb through the whole process and would definitely recommend him and Preserve to anyone looking to invest in precious metals. Also, Jasmine set up my account and she was great as well!
Reviewed Feb. 3, 2026
Shelly from Preserve Gold was amazing. She was fast yet informative. Nice without seeming unauthentic. I wasn’t going to buy anything today, but I felt her energy and it was like it was meant to be. Now I hope I made a good decision. Shelly, you are fantastic!!!!
Reviewed Feb. 3, 2026
Our Account Manager, Caleb **, was very knowledgeable and patient with us and our many questions. He had a wealth of knowledge, and his explanations were very thorough. We feel like we gained a lot of information about precious metals and how Preserve Gold works as a company. We would highly recommend Preserve Gold and specifically Caleb for his excellent service.
Reviewed Jan. 31, 2026
I did business today with Shelly ** and Alana at Preserve Gold. They were so friendly and informative, I felt comfortable right away doing business with them. Shelly was excellent at answering all my questions and being very concise with explanations. She was very thorough and and easy to understand. I would highly recommend her and Alana both to do business through Shelly at Preserve Gold. I am confident I made the right decision.
Reviewed Jan. 31, 2026
Caleb was very knowledgeable and instructive, honest and fair. I recommend this company and will do more business with them in the future. They offer very competitive prices and provide thorough and detailed documentation.
Reviewed Jan. 30, 2026
Shelly ** and Ken ** were great to work with. Very professional and knowledgeable on Preserve Gold and investing. Glad we have the opportunity to continue working with them and glad we chose Preserve Gold to invest in. Thank you.
Reviewed Jan. 30, 2026
As a first-time buyer of precious metals from Preserve Gold, I spoke to Caleb **, who was very patient, understanding, and had excellent customer service. I enjoyed talking with him and having all my questions answered.
Reviewed Jan. 28, 2026
Aaron ** and Shelly Barba have done an exceptional job of helping me with my investments. They are so knowledgeable, honest and patient and they both explain everything in such a simple, easy way to understand detailed information. The only problem that I have is that the Rating is for only 5 Stars and they should have at least 10 Stars. May my GOD continue to bless them with their many talents and continue to give HIS Wisdom to both of them.
Reviewed Jan. 28, 2026
I usually don't write reviews but must commend Preserve Gold staff on excellence and professionalism. Our representative went above and beyond to explain every detail of the purchasing process. He is very knowledgeable and informed in all aspects of the different types of precious metals. We did our research and brought our questions which he patiently guided us with his knowledge. He gave us the information and let us make our own informed decision. Our process was longer than most, but he was always kind, respectable, and always available to answer all our questions. Without hesitation I would recommend Preserve Gold to all my family and friends.
Reviewed Jan. 27, 2026
Reginald ** was very helpful in guiding me and keeping me informed on what I was buying. Look forward to working with him in the future. Preserve Gold makes the process easy. Reginald is very knowledgeable in the world of coins.
Reviewed Jan. 26, 2026
Zachary ** has been amazing. Knows what he’s talking about and made me feel very confident in my decision while offering wonderful insight. I am excited with the decisions I made and will continue to do more business as long as Zach continues to be my point of contact.
Reviewed Jan. 23, 2026
My rep was Reginald **, very cool dude, informative, and easy to work with. I'm more than happy to refer him and this company for gold and silver purchases. I'm looking forward to more business with them in the near future. Thanks guys.
Reviewed Jan. 23, 2026
Right in the middle of making one of the biggest deals with Preserve Gold I ever made I was shut out of my account where I stored my gold. They tried for a week to fix it with no success and a lady from preserve called me and ask me what was going on. I told her and she told me let her try and she email my equity and I do not know what she told them but next morning they call me and told me to try logging in to my account to see if it was working and sure enough it work fine. I want to thank her. Think her name was Crystal.
Reviewed Jan. 18, 2026
I can’t express the gratitude I have for Caleb ** and Preserve Gold. He treats me with care and compassion. Every time I call he makes me feel very important. He listens to what I have to say and he creates and designs a portfolio just for me. He takes the time to explain and describe each item we have chosen why we’ve chosen it and the purpose of it. He also explains the benefits of gold versus silver, and he also explains the difference of the commodities of gold and silver. This is the second time that I’ve made a decision to do a transaction with Caleb. I’m not one of those billionaires and I am not a millionaire. I’m just a normal person trying to have a little bit of retirement and he makes me feel just as important and valuable as the big guy that has all the money so once again I can’t express the gratitude I have for Caleb ** and Preserve Gold. Thank you for helping me grow and learn.
Reviewed Jan. 17, 2026
I'm very grateful that Oliver was the one who guided me through the silver-buying process. I'm not a big money person, but Oliver never made me feel less than. He is honest, thorough, patient, and knowledgeable! The whole process went exactly as he said it would. I wasn't sure at the beginning because I had never gone through this process, but Oliver and Carson put me at ease, and now I'm at peace with any transactions that may come next. Oliver went above and beyond for me! Thank you, Oliver!
Reviewed Jan. 16, 2026
I wish to thank Preserve Gold for being a near perfect business model as humanely possible. Great sales people. My transaction was smooth and painless. I'll be continuing to do business with them in the future.
Reviewed Jan. 16, 2026
I have had a really good experience with Preserve Gold. Mr. Ken ** has been very helpful in helping me understand how everything worked with my purchase of Silver. I had no idea and he went above and beyond in helping me and helping me understand the best way to invest.
Reviewed Jan. 12, 2026
Caleb is very good at customer service, he gave me very good education in silver selection and very professional manner, answer all my questions clearly and timely. He has helped me set up trading in IRA account in one day.
Reviewed Jan. 10, 2026
Very knowledgeable and helpful. Made decision making simple for the sale along with the entire purchasing process. Helped from the beginning to the end and made sure I was satisfied with the sale before anything was finalized.
Reviewed Jan. 9, 2026
The information that was given to me at the time of our meeting was spot on. Everything was put in terms that I could see and it made my purchase significantly less stressful. I would recommend this information to everyone that is interested in investing with Preserve gold and precious metals.
Preserve Gold Company Information
- Company Name:
- Preserve Gold
- Company Type:
- Private
- Address:
- 21700 Oxnard Street, Suite 430
- City:
- Woodland Hills
- State/Province:
- CA
- Postal Code:
- 91367
- Country:
- United States
- Website:
- preservegold.com
