Pinnacle Credit Services

I keep getting calls from Pinnacle, I do not know them, nor have I had any dealings with them. They just keep calling, leave no message. OH, I have answered but have not said hello, they say nothing, then hang up, put call back. How do I get them to stop calling, I have no debt, my own medical ins. Next time they call I am tempted to blow a whistle at them. Maybe then they will stop. When you are seated, and in the middle of something, and the phone rings, you expect it to be someone you know, not these robocalls. Really, who are these people, one place it states they are a collection agency, another place states you up with medical plans?

Pinnacle harassed me for years. I had a Verizon account I cancelled, in writing. I still have proof. That was in 2010. They created some crap fee and sent it to Pinnacle. I hired an attorney and got it taken off my credit. 3 yrs later it appears with a new open date. I finally filed a complaint through CFPB, and it went away again. Not very confident it will stay that way, but we will see.

I called Pinnacle Plus Financial and spoke with Ryan **, he was very nice and, I thought, help me to get everything I needed for Medicare, he did sign me up with UnitedHealthcare. I needed a surgery, and to my surprise he did not give me any prescription plan; I called him and he told me that he was going to call me back to fix the problem, he never did call me back. I called his manager, Lindsay **, I believe that’s her name, she was very mortified with the situation and assured me that by the end of the day she would take care of business, she never called me back, I called her numerous times and she never returned my call. This company is the most unprofessional company, it is a shame that they pretend to help people with Medicare issues, some of these people are old and depend on professionals for assistance. Shame on you!

I consider myself a great bull payer. Recently I received a Pinnacle bill that went to collections. I taken care of that bill, then called Pinnacle. They told me they sent it 3 times to my address, but I never received 1 bill. They also said it won't affect my credit because it's only $20. My gripe is if sometime they screw up again and that bill is over $50. That will go against my credit for their screw up. I know they have my correct address because the collections bill had no problem being delivered to me.

They call from ** (caller ID out of area sometimes and Pinnacle Financial at other times) with a recording and have been hassling us for about a year. If I say no they can't ask me questions they just keep calling... If I tell them I have no debt, they say they can't help me right now... Today I answered yes I have debt but I don't have steady income (true, I am currently unemployed) - they said sorry they can't help me right now and they called me back with the same message exactly 1 hour later! I believe we are on the NO CALL LIST. Is there anything that can be done about these scammers?

This collection I have on my credit for Verizon wireless has long exceeded the allowed time for reporting by the FCA, not only did it fall off my credit some time ago, but now it pops back up on my credit with a whole new "opened date" by the same collection company. This is the type of fraud that needs to be addressed, it seems that all collection companies have no regulations. They can manipulate data, they do not validate debt (which is a Fair Credit Reporting Act requirement), and still report it on the credit reporting bureaus (TU,EX,EQ), yet no one does nothing about them. As long as the credit bureaus get their monthly fee from collection companies they will report it with actually validating. GOVT /CA needs to step in and regulate all parties involved, if they cannot validate debt it should not be reported. Why are you not stepping in to correct the corrupt world of collection agencies.

In 2011 we paid Verizon bill in full. We have been with Sprint for six years now but Pinnacle sends us bills and still harasses us. We paid Verizon. We provided proof and they removed my husband, not me from their cross hairs. They are dirty, lying and rude. They send us papers saying "here is the info you requested" to act like we contacted them so the debt starts over. We will never pay them. Verizon got our money and we will not pay twice. The only info they provide is the last Verizon bill we owed. Which is what we paid. In full. PLEASE INVESTIGATE PINNACLE CREDIT SERVICES. This group will be one of those ABC news Investigations or Dateline about the strip mall locations and dirty management ruining lives. Someone please help stop this company.

This NASTY group has been calling us, here in New Mexico, for at least 13 years and requesting information as to how to locate my husband's son, refusing to tell for what other than "it concerns a legal affair." We are retired seniors, and he has not been welcome under our roof for years (approximately 2001), nor has he been in touch with us. What he has or hasn't done is none of our affair.

I was just yelled at by a woman supposedly named "Mrs. **". What an original alias ha! I have excellent credit and was shocked when I explained that this is my first time in collections and can I reduce or waive my late fee. This made her claws come out and she yelled "That's never gonna happen!" This lady is going to come back as a suppository in her next life!

This Credit reporting agency needs a full investigation. I find them on my report, from VERIZON, which was paid and yrs later. Here we go again with the same nonsense. How are they allowed to decrease someone's credit on something that was taken care of yrs ago and you're expected to keep a receipt for over 5 yrs. This is criminal and should not be allow.