Patriot Gold Group

Patriot Gold Group Reviews

Patriot Gold Group Reviews
5.0(905)
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About Patriot Gold Group

Patriot Gold Group offers precious metal IRAs as well as gold and silver coins and bars, which are available for home delivery. There are no fees for life on qualifying IRAs, and retirement accounts can be set up in a day. Patriot Gold Group also offers precious metals storage in different parts of the country, though it doesn’t disclose the full list.

    Pros & Cons

    Pros

    • No-fee-for-life program
    • 24-hour turnaround for new accounts
    • Multiple storage options

    Cons

    • Only deals in gold and silver
    • No online purchases

    Bottom Line

    Patriot Gold Group can help you invest in gold and silver. Its product offerings are somewhat limited because it doesn’t offer platinum or palladium, but its no-fees-for-life option should be a draw for larger investors.

    Patriot Gold Group Reviews

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    Verified purchase

    Reviewed Jan. 1, 2021

    We've had the pleasure of working with Patriot Gold Group for purchases and IRA needs. I'm not exaggerating when I say that they are always responsive. Every time I have inquired or reached out they have promptly returned my call, usually within minutes. When rolling over my IRA, they willingly spent an hour ensuring the transaction was accurately completed. Patriot Gold Group is outstanding and I'm very pleased to continue working with them. You definitely can't go wrong.

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    Response from Patriot Gold Group

    We enjoy working hard for you and believe that if you have a question we should promptly respond!

    Verified purchase

    Reviewed Dec. 30, 2020

    Patriot Gold's customer service is excellent. Everyone there is friendly, helpful and knowledgeable. They take good care of you and do the best they can for you. They are very honest. They are always available if you have questions and explain in detail to you the answer to your question. I highly recommend this business.

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    Response from Patriot Gold Group

    We are so thankful for your business and will always work to make sure you are well taken care of.

    Verified purchase

    Reviewed Dec. 29, 2020

    I absolutely love how professional this group is. They respond right away to any question I have. I am very happy my friend told me about this opportunity. I feel safe with my decision of transferring my Roth Ira to Patriot Group. Thank you.

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    Response from Patriot Gold Group

    We are glad to have you as part of the Patriot Gold group family.

    Verified purchase

    Reviewed Dec. 27, 2020

    Working with Patriot Gold Group has been a pleasure. There is no pressure to purchase any products other than what I was interested in. My questions were answered and the items were delivered in a very timely manner. The personnel have been polite and courteous. I look forward to continued business with this company.

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    Response from Patriot Gold Group

    We here at Patriot Gold group are committed to helping you, not telling you what to do with your hard-earned retirement. We are glad that you did not feel pressured to purchase anything in particular but were able to choose what you wanted.

    Verified purchase

    Reviewed Dec. 24, 2020

    It was a great experience! I would recommend setting up a Gold and Silver IRA to anyone! I believe it will be a great investment, especially with the continued outlandish printing of our U.S. currency, which is based on nothing.

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    Response from Patriot Gold Group

    Richard, there is a lot of printing going on in the USA. We are happy to assist you in your purchase of metals as a hedge against the current climate.

    Verified purchase

    Reviewed Dec. 24, 2020

    I am very happy I ventured into the link for Patriot Gold Group. From initial contact through the funds transfer process and ultimately opening of accounts and purchasing metals; the service was top notch. I was kept informed at all steps and still get regular updates on the overall status of the world market.

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    Response from Patriot Gold Group

    We aim to please and keeping you in the loop every step of the way is part of the great service that we love to provide.

    Verified purchase

    Reviewed Dec. 23, 2020

    I had a great experience with Patriot Gold Group. They guided me through my first time experience. They lined me up with the best choices to make. Thanks Andy. I would recommend Patriot Gold to anybody I know that wants to buy. Thanks again.

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    Response from Patriot Gold Group

    Michael it was an absolute pleasure working with you as well.

    Verified purchase

    Reviewed Dec. 23, 2020

    Best customer service, ethical business practices and prices of any Gold IRA company. I have dealt with many and this group is tops. In my opinion none of the other highly rated companies even compare. I found their actions not to match their promises and to be misleading. Do your research and look at legitimate customer reviews of how difficulties are resolved or questions. So impressed!

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    Response from Patriot Gold Group

    Reviews like yours are so helpful because you are able to compare our service to other companies and can tell that we work hard and back up what we say! Thank you so much for confirming that!

    Verified purchase

    Reviewed Dec. 23, 2020

    I opened a Gold IRA with PGG and the process was simple and straight forward. Everything was handled by PGG and the whole effort was excellent. We also purchased coins from PGG and that also was superb. The items came within the time that PGG estimated and were exactly what was ordered. Everyone who worked with us from PGG was outstanding and I would certainly recommend them to anyone interested in similar products.

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    Response from Patriot Gold Group

    It was a pleasure working with you as well Daniel.

    Verified purchase

    Reviewed Dec. 22, 2020

    It went well, the transaction was done in a timely manner. Everyone I talked with was helpful and tried to answer all my questions. This was my first gold and silver transaction, hopefully it goes well. I would refer to anyone looking to invest in gold and silver.

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    Response from Patriot Gold Group

    Thank you for allowing us to be your first transaction with precious metals. We are happy that we were able to show you how fast and easy it should be.

    Verified purchase

    Reviewed Dec. 22, 2020

    I spoke with my man Jack Hanney... He made it so easy to transfer old 401k... Great company, great guy. I highly recommend it for anyone serious about getting into precious metals...always nice when you deal with the CEO of the company.

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    Response from Patriot Gold Group

    We appreciate you being a Patriot Gold Group Customer. We strive to make each and every one of our clients feel appreciated!

    Verified purchase

    Reviewed Dec. 22, 2020

    Kristen was absolutely a joy to work with. Not only did I enjoy her personally, but she is extremely knowledgeable and took her time explaining things to me. Highly recommend this company to everyone interested in investing in precious metals.

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    Response from Patriot Gold Group

    Jean, it is a pleasure to work with you as well!

    Verified purchase

    Reviewed Dec. 22, 2020

    Patriot Gold Group employees were helpful and knowledgeable. Always followed up with calls and emails. Provided all documents needed to complete the transaction, answered all questions in a timely manner. An absolute pleasure speaking with everyone. Providing links that Patriot Gold Group has worked so hard to achieve throughout the years.

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    Response from Patriot Gold Group

    We are committed to doing our best for each and every client.

    Reviewed Dec. 11, 2020

    Staff is efficient, considerate, competent, and compassionate. Above all their clients are respected, and receive excellent timely service. I would refer all my friends interested in investing in metals to Patriot Gold.

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    Response from Patriot Gold Group

    You are too kind! We are glad that our commitment to our customers shines through.

    Verified purchase

    Reviewed Dec. 3, 2020

    Great customer experience. Great communication and knowledgeable staff guided me through the process. The IRA transfer process was really easy. When it came to figuring out how to fund the account, my representative was there the whole time. All in all, a great experience.

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    Response from Patriot Gold Group

    Our goal is to do all of the "heavy lifting" for you so that the process is seamless.

    Verified purchase

    Reviewed Dec. 2, 2020

    I was pleasantly surprised to find that my calls were immediately answered by Jack ** who was able to explain about investments in gold and silver and help me with a 401-K rollover. The whole process went seamlessly and I have returned to buy more as gifts. I will definitely use this company in the future.

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    Response from Patriot Gold Group

    We work hard for you because that is what you deserve.

    Verified purchase

    Reviewed Dec. 2, 2020

    I am 89 years of age and have never bought gold. I didn't know what to do! Somehow I found Patriot Gold Group, and amazingly I spoke with Kristen **. She was a gift from God. She took my hand with the patience of Job and walked me through it step by step. If you have another Kirsten ** with those skills, then you have named your company with the name of your employees, Great call!!! Ray **

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    Response from Patriot Gold Group

    Ray we are so happy that you had a wonderful experience with us here at Patriot Gold Group!

    Verified purchase

    Reviewed Nov. 24, 2020

    After doing much homework I decided to make my purchase with Patriot Group. Their staff was patient with all my questions and concerns, educated me, and in no way pressure me. Follow up the staff was efficient and expeditious. Thanks for the commitment to excellence!!

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    Response from Patriot Gold Group

    Keith, your satisfaction is what we strive for daily.

    Verified purchase

    Reviewed Nov. 16, 2020

    We had an amazing experience purchasing gold and silver bars from the Patriot Group. We were a bit nervous at first because we were purchasing the bars online. However, they reassured us that we would receive our bars in a timely manner and we did. They delivered top notch service. We would recommend the Patriot Gold Group to anyone interested in purchasing gold or silver bars.

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    Response from Patriot Gold Group

    It has been a pleasure serving you!

    Verified purchase

    Reviewed Nov. 6, 2020

    This is a huge check off my To Do list. Everyone I spoke to at PGG was fantastic. They were all very good at what they do and took the time to explain the process and answer all questions competently and comprehensively. Everyone had such a great personality and were so professional. This is good old fashioned customer service that has become all too exceedingly rare these days. Thank you, Patriot Gold Group for setting the bar.

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    Response from Patriot Gold Group

    We are so thrilled that we are able to meet your needs and provide you with the service you deserve.

    Verified purchase

    Reviewed Nov. 5, 2020

    My 1st time investing.. Amazing experience, I was so nervous and everyone that I talk to at Patriot Gold including who helped me the most.. Frank, explained everything so clearly that In a very short amount of time, I felt at ease with my purchase/ Investment.. Highly recommended, Thank you.

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    Response from Patriot Gold Group

    Frank is outstanding and is always happy to explain things clearly. We are elated to have you as part of the Patriot Gold Group Family.

    Verified purchase

    Reviewed Nov. 5, 2020

    I was pleasantly surprised with the level of customer service I received from the Patriot Gold Group. Everyone was professional and courteous from the first time I spoke with Will all the way to the follow up call from Kristen. Because of their professionalism I have decided to do even more business with them. The follow up phone call was amazing and not something that you see in this day and age. Thanks so much.

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    Response from Patriot Gold Group

    Gwendolyn, we greatly appreciate your business and are elated to continue working with you!

    Verified purchase

    Reviewed Oct. 29, 2020

    Before I selected Patriot Gold Group I reached out to two other competitors. It was an easy decision because Liz went above and beyond and I could really relate to her and she took care of any concerns I had with this transaction as well as my future plans. I would highly recommend this company as my decision was made mostly from the customer service perspective.

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    Response from Patriot Gold Group

    Liz is amazing and her experience and expertise can not be matched. We are happy that she was able to assist you and add you to the Patriot Gold Group family!

    Verified purchase

    Reviewed Oct. 21, 2020

    Ron ** and Micheal ** are TOP NOTCH. They guided me through every step and were able to make me feel confident in their knowledge and skill... The folks at PATRIOT are definitely worth investing in.. KUDOS! Will definitely recommend this group of PROFESSIONALS.

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    Response from Patriot Gold Group

    We look forward to continuing to many more years working with you and anyone that you recommend to us. They too will receive top-rated service.

    Verified purchase

    Reviewed Oct. 21, 2020

    All the activity on the part of Patriot in setting up the transaction were great. I can't suggest any improvements on your part. Everyone that worked with me was absolutely friendly, caring and professional. I look forward to a long and lasting relationship.

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    Response from Patriot Gold Group

    We look forward to that too! Welcome to the Patriot Gold Group Family.

    Verified purchase

    Reviewed Oct. 16, 2020

    Our experience with Patriot Gold was nothing short of professional. We are first time gold buyers and had many questions. Our questions were well received and thoroughly answered. Since we were rolling an IRA into a precious metals IRA we were initially a little nervous. However, after all was done, we are more than happy with the service.

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    Response from Patriot Gold Group

    We enjoy answering your questions, especially for first-time buyers. We know that you need to have your questions answered so that you can make a decision based on knowledge.

    Verified purchase

    Reviewed Oct. 8, 2020

    I transferred a portion of my IRA to the Patriot Gold Group. I researched numerous other companies and found the Patriot Gold Group to be the best to meet my requirements and expectations. My point of contact there is Andy **, a veteran as am I, so we established a trustworthy bond which made me a lot more comfortable moving a relatively large amount of money over to a combination of a gold and silver IRA. Colonel John

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    Response from Patriot Gold Group

    First let us say thank you for your service! We are so happy to be able to assist you with your IRA.

    Verified purchase
    Summer increased rating by 1 star.
    After a positive interaction with Patriot Gold Group, Summer increased their star rating.

    Original Review: Oct. 8, 2020

    I needed to sell quickly to close the sale of my new house. They were able to pick up the coins and get the money to my bank account quickly! Always double check address! The pick up address was off by 1 number and we didn't catch it in time and sat around all day waiting for the pick up. Other than that everything was great.

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    Response from Patriot Gold Group

    We are always happy to assist you!

    Verified purchase
    Gail increased rating by 2 stars.
    After a positive interaction with Patriot Gold Group, Gail increased their star rating on Feb. 8, 2021.

    Updated review: Feb. 8, 2021

    I would highly recommend Patriot Gold Group to anyone who is looking to invest in precious metals. Larrin has gone above and beyond to make sure I experienced the best customer service possible! I recommend to call Patriot Gold to see if they can help you with your investments!

    Original Review: Oct. 6, 2020

    I enjoyed talking to Patriot Gold's rep, Liz, and when I spoke with her, she was very knowledgeable. The guidance I received from them was fine then after that, there was not much of a follow-up. But I was satisfied with my experience.

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    Verified purchase

    Reviewed Oct. 6, 2020

    I would highly recommend Patriot Gold to any IRA investor. I worked with both Luke ** and Charley **. They were kind, very patient and answered every question and explained every procedure in easy to understand language. I speak with Luke as my regular contact and have had a need to contact him after the account was set up with questions and situations that he took care of immediately and with absolutely no fuss. I would and will be highly recommending Patriot Gold Group to my friends and acquaintances as a professional group that can be trusted to handle your accounts with the utmost courtesy and making sure that your interests are looked after first. Fantastic company.

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    Response from Patriot Gold Group

    Thank you Suzan for being one of our beloved clients. We are here to help.

    Verified purchase

    Reviewed Oct. 5, 2020

    Buying gold over the phone can be a bit scary, so I'm happy to report these guys made it painless, and I'm confident in my purchase as well. Seemed like they were always ready to help without being too pushy. Thanks Andy and PGG!

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    Response from Patriot Gold Group

    It was our pleasure!

    Verified purchase

    Reviewed Oct. 5, 2020

    So glad I chose Patriot Gold! I was a little nervous because I had never purchased precious metals before. Jack ** was extremely helpful and informative as well as a few others that I spoke to. Professional and a pleasure to deal with!

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    Response from Patriot Gold Group

    Thank you Toni! We appreciate your business.

    Verified purchase

    Reviewed Sept. 29, 2020

    As a new customer interested in purchasing both precious metals and a precious metals based IRA, I found the experience at Patriot Gold to be top notch while working to acquire specific quantities and qualities of precious metals, as well as in setup and funding of precious metals based IRA. Everything was clearly explained to me, including transfer of assets into the IRA, as well as the physical location the metals would be housed. The initial experience was positive, and the ability to easily reach "My" broker-agent and customer service reps for additional needs and questions has been excellent as well. I have recommended Patriot to both my friends and family!

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    Response from Patriot Gold Group

    We love being able to assist new clients as they learn of the advantages of a metals backed IRA.

    Verified purchase

    Reviewed Sept. 27, 2020

    I called Noble Gold and I decided to get a second source. I called Patriot Gold and their prices were much better and more competitive. Then, I ran into this guy, John, and our personalities are completely alike. I've bought from him three or four times now. They're great guys and everything went fine.

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    Response from Patriot Gold Group

    We are so happy that you decided to do business with us a few times. We look forward to doing more business with you for years to come.

    Verified purchase

    Reviewed Sept. 26, 2020

    I am new to the physical gold market so I appreciate the execution I receive from Patriot. Buying physical gold is different than buying stocks and bonds and my own decades of experience working for large investment banks on trading floors did little to prepare me to buy physical gold. Thankfully, in Patriot, I have found a group of skilled professionals I trust, and I look forward to working with them for many years to come.

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    Response from Patriot Gold Group

    John, we look forward to working with you again in the future!

    Verified purchase

    Reviewed Sept. 25, 2020

    Prior to joining Patriot Gold (PG) I had no precious metals (PM) in my portfolio. PG provided me with good sound knowledge so that I could make an informed decision. There was no pressure,.. just a lot of information and education about the PM market, which, I greatly appreciated!!! Thanks PG... Glad to be a part of the family!!!

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    Response from Patriot Gold Group

    We are excited about your newfound diversification. There is a lot of new information for first-time buyers but we really take our time and make sure that you understand the process.

    Verified purchase

    Reviewed Sept. 22, 2020

    This was my second purchase from Patriot Gold Group's Jack ** who made it so easy with fun with engaging and informative conversation about precious metals and why it is so important in making my money work for me. When you are a first time investor in precious metals you want to know this is the company who will give you current information and have your back. I felt so confident I chose this a second time.

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    Response from Patriot Gold Group

    Kathy, we are thrilled that you came back when the time came for you to do an additional purchase of precious metals. Will always be here when you need us!

    Verified purchase

    Reviewed Sept. 22, 2020

    The folks at Patriot Gold Group are fantastic to work with. This was my first precious metals purchase and they were extremely helpful in guiding me through the process ensuring that I made the best choices for my investment. I would highly recommend them to anyone interested in adding precious metals to their portfolio.

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    Response from Patriot Gold Group

    We are happy that we were able to make your first purchase of precious metals a delightful one!

    Verified purchase

    Reviewed Sept. 21, 2020

    When we saw our stock portfolio profits in freefall we made the decision to go with Patriot Gold Group. I spoke with Jack ** who was vey knowledgeable and patient in his explanation of the various options. We elected to go with a precious metals IRA which had some tax advantages. We are very happy with our decision.

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    Response from Patriot Gold Group

    We are so happy to have you as part of the Patriot Gold Group Family.

    Verified purchase

    Reviewed Aug. 10, 2020

    It was such a pleasure working with Mike ** at Patriot Gold. He was extremely knowledgeable, very helpful and reliable. Patriot Gold always gave a fair price and they also paid for Storage and IRA fees for life which is absolutely amazing. I spoke to many companies prior to speaking with Patriot Gold and I can say I got the best service from Patriot Gold by far and Mike ** is an awesome human being.

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    Response from Patriot Gold Group

    Thank you so much for allowing us to assist you with your purchase. Mike is always happy to assist you in any way possible.

    Verified purchase

    Reviewed July 30, 2020

    Patriot Gold is an awesome company. Mike, one of the owners, is a great guy. The whole team are all wonderful people.

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    Response from Patriot Gold Group

    Thank you so much Joseph. We hope to be able to have the pleasure of working with you again in the future.

    Verified purchase

    Reviewed July 23, 2020

    When I decided to purchase gold for the first time, I had very little experience on how to go about making a purchase for my IRA. That is when I came across the Patriot Gold Group, they helped me to understand more about the process as well as walked me through each step. Thanks Patriot Gold Group.

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    Response from Patriot Gold Group

    It was our pleasure Don!

    Verified purchase

    Reviewed July 23, 2020

    My father referred me to Patriot Gold. They were awesome and they had great advice. The gentleman I worked with was outstanding and provided great customer service. He answered every time I had any kind of question. With the shipping and all that stuff, he was really on top of it and made sure that I felt confident in the silver being shipped. Their guy, John, was definitely trying to get me the best deal. That was why he was suggesting the five-ounce coins. But I wish they have the one-ounce silver coins instead of just the five-ounce ones. It's just diversifying, especially right now. I have two boys so I just wanna make sure their future is good.

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    Response from Patriot Gold Group

    We commend you for looking out for the best interest of your two boys. We are always here to help should you ever want to further your investment in precious metals.

    Verified purchase

    Reviewed July 21, 2020

    My experience with Patriot Gold was great. Jack, the rep I worked with, was phenomenal and kind. He took care of things when we ran into challenges. Jack was always in my corner, always was helpful and he made it happen. I've bought other things elsewhere and others were prompt. They were good about it and were courteous. With this group, it’s very personal. The conversations were great. I know how busy they can be and they still took the time. They were willing to explain. They sent me a ton of information, explained why they would choose what they would choose and then respected the choices that I made.

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    Response from Patriot Gold Group

    In the end, it is your decision. We will never pressure you, only educate you. We truly care about you and your future.

    Verified purchase

    Reviewed June 29, 2020

    OFE!! Outstanding, Fast and Easy, at Patriot Gold Group they have a team of specialist ready to walk you through the process step by step. Their members are very informative, prompt to respond to emails and phone calls, they will guide you through applicable variables for different types of precious metals purchases available to you.

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    Response from Patriot Gold Group

    We are happy that you found us OFE. We love the acronym!

    Verified purchase

    Reviewed June 24, 2020

    After we received our stimulus check, Carlene and I decided the best thing we could do with it was to invest it in silver, and with our many years of working with Mike, we called him to ask his advice, which we have always trusted. He found us 400, 90%, Franklin half dollars at a good price, and we were happy to have the extra silver, especially after reading a report by Theodore Butler. Mike even agreed to pay the shipping for us. We are Patriot Gold fans for life.

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    Response from Patriot Gold Group

    We love continuing to keep you as one of or many satisfied customers.

    Verified purchase

    Reviewed June 24, 2020

    Andy ** was very professional and knowledgeable but low key making it a very friendly negotiation and Kerstin's timely updates were useful and reassuring to complete a most satisfactory and no stress transaction. I would happily recommend Patriot Gold to family and friends.

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    Response from Patriot Gold Group

    We are glad that you had a great experience all the way around.

    Verified purchase

    Reviewed June 23, 2020

    This was a first time withdrawal from my IRA account for Silver… The timeline went just as I was told… Patriot Gold Group was very responsive to my questions.. No issues, I was very happy it all went through so well.

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    Response from Patriot Gold Group

    We do our best to be as accurate as possible from start to finish!

    Verified purchase

    Reviewed June 22, 2020

    My representative was very patient with me throughout the process even though I called numerous times with many questions! He spent much time with me on the phone. Very happy with the service so far! He helped to educate me on the entire process of buying metals.

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    Response from Patriot Gold Group

    We understand that for many this is their first time purchasing precious metals and we are happy to answer all of your questions.

    Verified purchase

    Reviewed June 19, 2020

    I wanted to move an existing traditional IRA into a precious metals IRA. I seen many advertisements for Patriot Gold and decided to give them a call. Thanks to Mike and Andy and their knowledgeable assistance, it was very easy to get the account set up, funds transferred and the assets allocated. Give them a try, you will not be disappointed with their service. Thanks.

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    Response from Patriot Gold Group

    Thank you for the strong recommendation. We enjoy what we do and that makes any job pleasurable to do and it comes out in our service.

    Verified purchase

    Reviewed June 18, 2020

    I worked with Andy ** and Charlie ** to transfer my old 401k into a metals based IRA. Both were very professional and friendly. They answered my questions and walked me through every step of the process. They made this super easy. I'm very happy with the service I received.

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    Response from Patriot Gold Group

    We look forward to a long relationship with you as a client.

    Verified purchase

    Reviewed June 18, 2020

    I called Andy ** ordered some coins. Andy suggested I order the proof coins which were more expensive, but he said would be worth more when I sell them. I ordered the proof coins. I received them two days ago. Looked at them and I'm happy with the purchase. Thank you.

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    Response from Patriot Gold Group

    We are happy that you are satisfied with your decision!

    Verified purchase

    Reviewed June 18, 2020

    No pressure just good service and guidance - glad I took the step with Patriot a Gold Group. My contact did a great job explaining the different ways to invest in precious metals. I am sure I will be using this group for a long time to come.

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    Response from Patriot Gold Group

    We will be here when you are ready to further invest and as always no pressure!

    Verified purchase

    Reviewed June 16, 2020

    I loved my purchase and being new to all this I had to authenticate my purchase. I went to my local coin dealer to authenticate my purchase and I was told I was given a very good price. I will definitely do business with Patriot Gold Group again.

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    Response from Patriot Gold Group

    Thank you for your kind words.

    Verified purchase

    Reviewed June 12, 2020

    I am a long-time investor, but first-time buyer of precious metals. Before making my first purchase of American Eagle Gold and Silver coins, I thoroughly researched a number of companies operating in this space, reading their promotional materials and customer reviews, and paying special attention to their sellers and shippers agreements and their fee structures. My study led me to The Patriot Gold Group, and could not be happier about my decision. From the time I decided to make my first purchase until my order arrived, I have been met with outstanding assistance and customer service. The Senior Account Representative answered all of my questions without placing any pressure on me at all, the enrollment process is easy and straight-forward, and my coins arrived in the condition describe and on the day promised. I will be a long-term client of The Patriot Gold Group.

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    Response from Patriot Gold Group

    We agree, when you do your research there is no company that compares. We work hard to differentiate ourselves.

    Verified purchase

    Reviewed June 12, 2020

    Patriot Gold Group is a top notch institution. I transferred my existing IRA to Patriot Gold Group and the process was extremely simple and straight forward because of the excellent customer service. I would recommend anyone to Patriot Gold Group. There is no question that I will continue to use them for my IRA metal needs.

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    Response from Patriot Gold Group

    We enjoyed working with you as well!

    Verified purchase

    Reviewed June 12, 2020

    Thank you so much for your help during this process. I transferred my existing IRA to tangible metals and the process was very professional and simple! The customer service was impeccable. I look forward to a long relationship with Patriot Gold Group. Thanks!

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    Response from Patriot Gold Group

    We look forward to a long relationship with you as well!

    Verified purchase

    Reviewed June 12, 2020

    Proof Silver American Eagle purchase. Luke is very knowledgeable and helpful. Micheal C. and Mike H. also very knowledgeable and helpful. Everyone was great and easy to work with. I will recommend Patriot Gold to my family and friends at work. A pleasant experience during very stressful times. Also Kristen was very kind and courteous. Thank you to all of you.

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    Response from Patriot Gold Group

    We look forward to a long term relationship with you. We will provide anyone that you recommend with the same excellent service you received.

    Verified purchase

    Reviewed June 11, 2020

    First time purchase. The ease of making a purchase was surprisingly quick and detailed. They reviewed the options of purchases and answered all my questions completely. Looking forward to the next one. As I approach retirement the gold IRA is looking like a viable option to diversify my life.

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    Response from Patriot Gold Group

    We are excited to continue working with you again in the future. Reach out to us anytime.

    Verified purchase

    Reviewed June 11, 2020

    This was my first experience buying precious metals and I searched for a firm that was highly rated and found Patriot Gold Group. When I called the company, I was connected to Michael **, and he did an excellent job of selecting what he thought would be the best coin investment based on my needs. He was thorough in his explanations, discussed the process, and gave me time to decide. He exerted no undue pressure, nor was I bombarded with e-mails. I had ample time to do some quality checks on the company.

    Our exchanges were courteous and professional, and he locked in a good price before my tentative purchase. The transaction proceeded smoothly, just as he stated, and Patriot Gold sent the coins promptly after the customary hold period to make sure the check cleared. All arrived in order and he checked to make sure I was satisfied. In summary, this is a quality company to do business with and I highly recommend Patriot Gold Group. I have already referred my brothers to the company, and I am sure they will experience the same level of high quality service. The company is a tribute to the business. – Dr. Michael

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    Response from Patriot Gold Group

    We do not pressure you here at Patriot Gold Group. We understand that you deserve time and space to make a decision and we give that to you.

    Verified purchase

    Reviewed June 10, 2020

    I took a few months to make a decision to go with Patriot Gold. After speaking with Ron, Mr. **, And Charlie, I decided to invest. I'm glad I did. Great choice for me. Now waiting on my gains to increase in silver coins. Thanks Y'all.

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    Response from Patriot Gold Group

    we are glad that after great consideration you moved forward and are happy with your decision!

    Verified purchase

    Reviewed June 10, 2020

    I am a (ahem) mature woman, retired, and I had two main concerns about my savings which led me to contact Patriot Gold Group. One: That I would wake up one morning to find that United States money had been devalued to nothing, and Two: That I would go through my savings via my "Feel Better Temporarily" shopping habit. It was fortuitous to connect with Andrew ** who helped guide me in investing. I know myself, and I am perfectly capable of getting nervous, weird, and impatient when making important decisions and transactions... Andy has always remained kind -- and cool, calm and collected assisting me without any snark, ever, or reaction to my nerves whatsoever. I trust him and I trust Patriot Gold Group. When you are talking about your funds, especially in today's world... you have to have that trust in your relationship. (Thanks, Andy.)

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    Response from Patriot Gold Group

    We understand your concerns and are happy to assist you. Andy is the best in the business and is exceptionally patient.

    Verified purchase

    Reviewed June 10, 2020

    I found the Patriot Gold Group to be highly professional, and patient in answering my questions and concerns. In doing so they created an atmosphere of trust and competence. Therefore, I was able to invest with confidence. I would highly recommend this company.

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    Response from Patriot Gold Group

    Joseph, know that we are always here for you should you ever need us.

    Verified purchase

    Reviewed June 9, 2020

    Staff are very knowledgeable, patient and pleasant. Staff explained any questions I had. Sometimes more than once to be certain I understood. I would strongly recommend this company to others. I rolled over my IRA from my previous employer. Patriot Group made this easy and painless by placing a 3 way call with myself and Principal making this a very smooth and glitch free process.

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    Response from Patriot Gold Group

    We are happy that you felt that all of your questions were answered. You can always feel comfortable asking as many questions as you please.

    Verified purchase

    Reviewed June 9, 2020

    Wonderful experience setting up Gold IRA. Would definitely recommend them to others. Everyone was very responsive and took the time to answer all my questions. Responded to emails and phone calls promptly. Very courteous. I look forward to a long and profitable relationship. 5 stars is not enough.

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    Response from Patriot Gold Group

    We look forward to working with you again in the future.

    Verified purchase

    Reviewed June 7, 2020

    Patriot Gold Group has been great to work with, especially Liz and Charlie. Very professional and excellent follow up. I am not an experieced gold buyer but they always get me great value. I hope to work with PGG many years to come.

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    Response from Patriot Gold Group

    We look forward to a long relationship with you Michael!

    Verified purchase

    Reviewed June 6, 2020

    I researched several precious metals companies for my IRA, and decided to go with Patriot Gold Group, because of their Consumer Affairs rating and the length of time they had been in business. From my first phone contact, I found them to be the consummate professionals who were happy to talk with me, answering questions and friendly and professional. They gave me good advice and have kept me informed of the process, which is what I expect, as well as a level of trust and honesty that you want in a company that is handling your IRA.

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    Response from Patriot Gold Group

    We work very hard to make sure that you are always kept in the loop regarding your IRA. You are correct, that is what you should expect!

    Verified purchase

    Reviewed June 6, 2020

    The only person I talked with was Jack ** and it was a pure pleasure and enlightening conversation. My investment package was extremely helpful and packed full of very interesting information. Jack did an outstanding job in a very professional and friendly manner, Thanks Patriot Gold Group, you are a outstanding company to do business with. Thanks Kristen

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    Response from Patriot Gold Group

    We are happy that you are pleased with the service you received from us.

    Verified purchase

    Reviewed June 6, 2020

    I learned about Patriot Gold Group from Dick **. He highly recommended Patriot Gold. Dick's advise was correct, Patriot Gold treated me very well as a first time customer. My silver transaction was very easy and my order was shipped right away. I would recommend Patriot Gold to my friends and family as an excellent precious metals source.

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    Response from Patriot Gold Group

    We are happy that your metals arrived quickly.

    Verified purchase

    Reviewed June 6, 2020

    I recently moved some of my retirement to Patriot Gold Group. The process was seamless with the transfer of funds. Andy was excellent at explaining the various metals. Hopefully Silver will appreciate in time. If you are looking for a good company for metals look no further!

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    Response from Patriot Gold Group

    A smooth transaction is what you get here at Patriot Gold Group!

    Verified purchase

    Reviewed June 6, 2020

    Best Customer Service in the Industry! Working with Patriot Gold could not be more easy. I felt like I was family! Direct contact, quick callbacks, free professional industry advice, and so much more. Highly recommend Patriot Gold to anyone interested in a long-term STABLE investment opportunity, whether new to precious metal or long term investor.

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    Response from Patriot Gold Group

    This is exactly the way we want all of our clients to feel. You are family to us and we are happy that that was communicated through our service.

    Verified purchase

    Reviewed June 6, 2020

    I found out about Patriot Gold from a commercial on TV and because of my concern of our current economy I decided to purchase physical gold to help preserve some of my cash savings. When I called Patriot Gold the persons helping me were very informative and respectful which I appreciated since I was a beginner with a gold purchase. They were quick to return messages that I left, and cheerful and helpful through the entire process and final delivery of the gold. Thank You.

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    Response from Patriot Gold Group

    We understand your concerns regarding the economy and are happy that you were able to calm those concerns through the purchase of precious metals.

    Verified purchase

    Reviewed June 6, 2020

    It was easy to set up and everybody was timely and organized concerning any questions or process. The people involved seemed genuinely interested in my concerns which is huge when dealing with financial transactions. If you think gold is the answer, do it!

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    Response from Patriot Gold Group

    Thank you for your endorsement! It means a lot.

    Verified purchase

    Reviewed June 5, 2020

    I first learned of the Patriot Gold Group via an online advertisement. I did some research into their organization on my own and found they have an A+ rating with the Better Business Bureau. Their communications with me have always been prompt and courteous, and they go out of their way to help their clients. Due to some recent unfortunate events, I had to liquefy some of my silver assets, and they helped facilitate that process in an expedient manner. I am very satisfied in my dealings with the Patriot Gold Group thus far, and I'm looking forward to a long term financial relationship with their organization.

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    Response from Patriot Gold Group

    We are looking for a long term relationship with you as well!

    Verified purchase

    Reviewed June 5, 2020

    I have been saving for my retirement for nearly forty years. At this point of life, my asset diversification plan has led me to the understanding that I needed to invest in precious metals as a one to round out my portfolio and which I could leave a legacy. I have searched for an organization that could help me with this and even flirted with other companies before choosing the Patriot Gold Group. Had I looked here first, I would have saved a lot of time. Their information package was great, their BBB rating is terrific, and most importantly, their customer service is incredible. They walked me through the whole process and led me past obstacles that could easily derail all but the boldest people. I highly recommend this group to anyone seeking investments in precious metals.

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    Response from Patriot Gold Group

    I am glad that you did your research and found us. We do have a diamond star rating with the BBB which is better than an A+ rating. We have worked exceptionally hard for that and are happy that you are now the benefactor of our hard work. Welcome to the Patriot Gold Group Family!

    Verified purchase

    Reviewed June 5, 2020

    I am generally cautious on precious metals purchases and for example would never trust eBay or Amazon due to risk of counterfeiting. I have done several transactions with these folks and have had a good experience with service and their knowledge of the market.

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    Response from Patriot Gold Group

    We treat each transaction with the same amount of care and consideration as the first. We look forward to a continued long relationship.

    Verified purchase

    Reviewed June 4, 2020

    I initially had several questions regarding my purchase as this is the first time I've made this type of investment. I received a thorough explanation of my options in a straightforward manner. It was a pleasure dealing with Jack and Charley and I'm sure we will do business again.

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    Response from Patriot Gold Group

    We look forward to assisting you with additional business in the future.

    Verified purchase

    Reviewed June 3, 2020

    The folks I have talked to have been very helpful and very nice. They helped me get my account set up and steered me in the right direction on investing my money. Am hoping this investment will pan out down the road.

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    Response from Patriot Gold Group

    Our goal is to make you feel like family because that is what you are to us. We are here for the long term.

    Verified purchase

    Reviewed June 3, 2020

    They did good job. They were nice. They gave a lot inform. If there was a delay they would call me.. They told me the rate of silver. They gave me time to think about it, I would recommend them to a friend.

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    Response from Patriot Gold Group

    We do believe that it is important to keep our clients up to date on the process. It is your purchase and we feel that you deserve to know what is happening so that your mind can be at ease.

    Verified purchase

    Reviewed June 3, 2020

    My experience with Patriot Gold Group was excellent. Luke ** and Charley ** helped me move my 401K into an IRA backed by precious metals. They were professional, pleasant, and very down-to-earth. I was pleasantly surprised how quickly things moved. Thank you for your help!

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    Response from Patriot Gold Group

    David, we are elated that we were able to assist you!

    Verified purchase

    Reviewed May 25, 2020

    They were very helpful and answered all my questions. They explained things very thoroughly and had quick service inspite of the shutdown. I really liked that they kept calling and emailing me to inform me of the transaction's progress and checking to see if I had more questions (which I did). I would happily recommend this company to a friend or family member and plan to do business with them in the future!

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    Response from Patriot Gold Group

    Shawn our follow-through is important. We understand that this is an important decision and we take it very seriously.

    Verified purchase

    Reviewed May 21, 2020

    My recent experiences with both Jack ** and Charley ** was very helpful when I purchased a significant amount of silver from Patriot Gold. They answered all of my questions and gave me the confidence I was seeking in their services.

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    Response from Patriot Gold Group

    Peter we are always here for you with any questions or concerns.

    Verified purchase

    Reviewed May 18, 2020

    I was contacted within one hour of my website inquiry. The professionals are knowledgeable, quick, and told me the reasons for selecting certain items over others. They call when they state, and follow up. A company that does what they say is very important in today's world.

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    Response from Patriot Gold Group

    That is the only way to build trust.

    Verified purchase

    Reviewed May 16, 2020

    As a first-time investor in precious metals, I needed reassurance. Jack provided facts and information, free of any motivational component. His careful follow-up of every step in the process was amazing, with attention to detail and frequent, helpful communication. Others were similarly respectful, helpful, and informative. This is the real deal.

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    Response from Patriot Gold Group

    We are happy to have assisted you with your very first purchase of precious metals.

    Verified purchase

    Reviewed May 15, 2020

    “Jack” conveyed exceptional knowledge & confidence. The purchase arrived as promised, with a follow up call. Jack's experience enabled me to feel confident in my first purchase of silver. Thank you Patriot Gold for empowering me to secure my family in the future!

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    Response from Patriot Gold Group

    Jack is elated to have been able to help you.

    Verified purchase

    Reviewed May 15, 2020

    I feel very good about my decision to move my IRA investment from my traditional banking institution to Patriot Gold Group because through research I found them to be highly credible and triple A with the Better Business Bureau. Would I recommend patriot gold, yes I would. I am a very happy camper.

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    Response from Patriot Gold Group

    We work hard for our status with the BBB. We have since been upgraded to diamond status with the BBB.

    Verified purchase

    Reviewed May 14, 2020

    That was me back in early March 2020. Patriot Gold Group gave me the peace of mind I needed. At this time COVID-19 was now a Pandemic spreading in the USA. Warren Buffett in a Letter to Berkshire Shareholders in February 2020 stated that stock market could go to zero. Since then Berkshire has sold all their Airline Stock. As I write this the news has reported Warren Buffett’s Berkshire Hathaway sold a substantial amount of U.S. Bancorp stock this week. Subsidiaries of Berkshire Hathaway (ticker: BRK.B ) sold a total of 497,786 U.S. Bancorp shares (USB) on May 11 and May 12 for $16.3 million.

    I am not a savvy investor nor an experienced investor, just a simple person who wanted to save my career's worth of 401K savings. - Glad I did. Jack explained what products are available in easy to understand terminology. Michael was a one-stop-shop which made the transaction surprisingly easy. A couple weeks later Charles was able to assist to diversify even further with Patriot Gold Group. I achieved peace of mind through a Self-Directed IRA and Patriot Gold Metal Group. No pressure, easy to understand. Stay healthy body and mind.

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    Response from Patriot Gold Group

    We are glad that we were able to assist you in protecting your hard-earned retirement.

    Verified purchase

    Reviewed May 14, 2020

    I was happy with my experience in dealing with Patriot Gold. They were always available to answer my questions and guide me in establishing my metals IRA. My research showed that the company has a sterling reputation for excellent service and integrity.

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    Response from Patriot Gold Group

    We are always available for you. That is what makes us different from other companies.

    Verified purchase

    Reviewed May 14, 2020

    In dealing with Patriot Gold group the one thing (person) that made my experience dealing with Patriot was my representative Charley **. He answered my numerous questions and helped and supported all of the decisions that I made. He was ALWAYS readily available even during this current pandemic where he had to work from home. He is the reason why if in the future I do any other precious metal transactions it will be with the Patriot Gold Group. Thanks again so much Charley.

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    Response from Patriot Gold Group

    Charley is outstanding and he is always happy to assist you!

    Verified purchase

    Reviewed May 13, 2020

    It was a delight and pleasure to be able to talk with John **. His input and his willingness to help and make sure I was comfortable with each step of the process was of great value for someone doing this for the first time. Everything was handled with speed in professionalism. You can be sure I will do any future transactions with the Patriot Gold Group. Thank you, Chuck

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    Response from Patriot Gold Group

    We will happily work with you again in the future.

    Verified purchase

    Reviewed May 12, 2020

    I had a very positive experience with Patriot Gold Group. They were very patient and knowledgeable about my needs and what I wanted to diversify my portfolio. I was very happy with instruction that was given to me in regards to ensuring I transferred the money correctly.

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    Response from Patriot Gold Group

    We are so happy that you enjoyed working with us here at Patriot Gold Group.

    Verified purchase

    Reviewed May 11, 2020

    I had a very good experience with Patriot Gold in buying some silver coins from them. I give then 5 stars in their service and there great job with the service. Thank you very much and I look forward in buying more coins from them.

    Arthur

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    Response from Patriot Gold Group

    We will be happy to assist you again in the future.

    Verified purchase

    Reviewed May 9, 2020

    I appreciated the fact that when I dialed either Jack ** or Michael ** at their respective phone numbers, they answered in person. They were always ready to answer my questions and proved to be very helpful. I believe that Patriot Gold is a company of great integrity and honesty.

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    Response from Patriot Gold Group

    We are always here to answer the phone and assist you in any way possible.

    Verified purchase

    Reviewed May 9, 2020

    I was referred by my fiance who spoke highly of the service he received and when I decided to move forward with my retirement account the service and care I received was excellent. I am fully satisfied and secure in my decision.

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    Response from Patriot Gold Group

    Welcome to the Patriot Gold Group. We are happy to have you!

    Verified purchase

    Reviewed May 8, 2020

    PATRIOT GOLD GROUP: The entire experience investing with this organization has been wonderful. Luke M is totally professional, well informed, friendly & articulate. He took us through the application process smoothly. Helped us understand what is involved. Luke's customer service skills are the best we have experienced in quite a while. We recommend this company whenever we can.

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    Response from Patriot Gold Group

    It has been a pleasure working with you. We look forward to working with you again in the future.

    Verified purchase

    Reviewed May 7, 2020

    I have been purchasing metals from Patriot Gold for about three years. I am thinking about 7 transactions and everyone has been smooth and without issue. I am happy with my position and most importantly level of service and quick delivery. These folks know what they are doing.

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    Response from Patriot Gold Group

    We are glad to have you as a regular client.

    Verified purchase

    Reviewed May 5, 2020

    I switched companies and I was concerned with how to properly manage my 401k moving forward. After a quick call with Patriot Gold Group, my mind was set at ease. The whole process to move my existing 401k to Patriot took less than 45 minutes on the phone. They took care of absolutely everything. I'm very pleased with the overall results and experience. I would highly recommend Patriot Gold Group to friends and family!

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    Response from Patriot Gold Group

    At Patriot Gold Group we do all of the "heavy lifting" for you when rolling over an IRA.

    Verified purchase

    Reviewed May 5, 2020

    I had been a Gold Investor for over 15 years. I had used another company and the gentleman there took good care of me and was a good advisor. However, he had retired and I didn't have a comfort level with his replacement. I heard a radio interview with Jack Hanney the CEO of Patriot Gold Group. He and his philosophy was what I had been looking for. So I have transferred all of my holdings to Patriot. My wife has also taken a sizable portion of her 401k to invest with Patriot Gold Group. We Trust and are very happy with them.

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    Response from Patriot Gold Group

    We are happy that you found us, you are in excellent hands.

    Verified purchase

    Reviewed May 5, 2020

    Prompt and efficient service. Patriot Gold made special efforts to get me the merchandise by the date requested (my wife's birthday). Very good experience. Good suggestions. Personal and courteous service. This was my first experience with buying gold, and I will be back again. Thanks.

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    Response from Patriot Gold Group

    We look forward to working with you again in the future.

    Verified purchase

    Reviewed April 29, 2020

    I interviewed four Companies about transferring an IRA into Gold and Silver. Two were Organizations that advertise on TV regularly and they were discarded by me because of predatory practices and reviews. Do your homework. I narrowed it down to Patriot Gold Group and on other, My deciding factor was the honesty of Andy **. I wanted to know what my cost would be for purchasing the Gold and Silver.

    I was provided the cost to the penny and that is what it cost. The other Group after a 30 minute conversation would not provide the cost- only after we started the purchase could I know. That is not acceptable to me- BLUF- They wanted to steer me into more lucrative (for them) products and not the American Eagles that I wanted. So that made my choice of The Patriot Gold Group easy. And I am pleased. They have a promotion of $2,500 in Gold and Silver delivered to you and I have not received that yet, but with the current COVID situation and the demand for physical Gold and Silver that delay is to be expected. I highly recommend Andy ** and all the folks at Patriot Gold Group- very strong customer service.

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    Response from Patriot Gold Group

    We are glad that you did your research and that you chose the best company.

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    Reviewed April 27, 2020

    This is one great organization! If you are looking for solid people, who can provide you with legitimate market information regarding the precious metals markets, these are the folks. Jack, Charlie, and the entire team shine like diamonds! I have purchased multiple times and each time the experience has been 5 star, thus the rating!

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    Response from Patriot Gold Group

    We are glad to have you as a repeat customer!

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    Reviewed April 23, 2020

    My experience with Patriot Gold Group has been nothing but positive. Luke (A representative at Patriot Gold Group) has been very helpful with our investments. We collaborate on ideas of certain investments and he helps me sort them out to find the best possible investment. I recommend this company to everyone that asks me about purchasing gold/silver.

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    Response from Patriot Gold Group

    We are happy to work with anyone you recommend. They will receive stellar service from us always.

    Verified purchase

    Reviewed April 23, 2020

    Working with PGG is a gratifying experience! You & your family's needs & goals are their primary focus. PGG's information, evaluation, & recommendations are tailor-made to you. They're warm, friendly, & courteous service is without fear. I give PPG my highest recommendation!

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    Response from Patriot Gold Group

    We are happy that the way we feel about our clients was made clear you through our actions.

    Verified purchase

    Reviewed April 23, 2020

    It was very easy to work with Patriot Gold. They walked right through the process over the phone. It was an easy step by step process that only took a few minutes to do. Frank and Charlie were very Professional.

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    Response from Patriot Gold Group

    Quick and easy is our middle name!

    Verified purchase

    Reviewed April 23, 2020

    I had been considering the option of a metals based IRA for over a year. An old friend who was considering the same option advised me that he had recently completed extensive research and selected Patriot Gold Group from three finalists. We met to share and compare our research and after his recommendation, I researched Patriot further. After finding so much positive information, I decided to go with them as well. We successfully completed our first transaction in March this year. Patriot took care of all the heavy lifting and the entire operation was seamless. Knowing they were on top of the situation really took all the anxiety out of the process for me. I would consider myself a novice in the precious metals marketplace, which only serves to further spotlight the excellent service and professionalism provided by Liz **, Charley ** and Michael ** through the entire process.

    As you can imagine, when I was researching the precious metals option, I came across a significant level of negative information from consumers who shared disappointing experiences with other companies that I was looking at. I found no such negative information on Patriot by the way. That is because they have a great reputation - they've obviously earned it. I'm happy to say that I was not only pleasantly surprised by my experience with Patriot, but they actually exceeded my expectations. Having spent the last thirty five years doing business in the marketplace has forced me to develop an acute sense of character in people. I can tell you that in my estimation, the folks and Patriot Gold Group are good people and I look forward to working with them for many years to come.

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    Response from Patriot Gold Group

    Thank you for the kind words and the great amount of research that you did about our company. We believe in treating our customers fairly and it shows!

    Verified purchase

    Reviewed April 22, 2020

    Frank and Charley were most helpful in assisting me with this silver purchase as this was a new experience for me.The transaction was made simple and informative and Frank always maintained contact with me and I want to add he was always most respectful to me with any of my questions no matter how primary they may have been. Thanks, Jacqueline **.

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    Response from Patriot Gold Group

    As a first time buyer there is no question we will not answer. We understand that you have questions and we are happy to help.

    Verified purchase

    Reviewed April 22, 2020

    I called Patriot Gold Group because I was interested in doing an IRA rollover into a Silver IRA and they were very helpful in explaining how to go about the process. They made it so simple to fill out the application and in a matter of days I was on my way to establishing an account. I feel confident in my decision to roll over my IRA to a Patriot Gold Group IRA. I would highly recommend a Patriot Gold Group to anyone looking to invest into precious metals.

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    Response from Patriot Gold Group

    We make rolling over an IRA seamless!

    Verified purchase

    Reviewed April 22, 2020

    Jack ** guided me before, during and after my purchase. Being new to "gold" he educated and assisted me in making decisions, including processing my RMD. He made himself available any time I had a question and it was a delight to work with him. He was professional and knowledgeable and I would recommend him to anyone.

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    Response from Patriot Gold Group

    Linda, we are happy that you were able to work with Jack. He is one of the best in the business.

    Verified purchase

    Reviewed April 21, 2020

    Polite, informative and easy to work with. Only complaint is delivery is out 40 days. Will buy again once I receive initial order. Follow up is up to snuff but circumstances are beyond sales person's control which puts your rep in a non defenceable position. Phone service is top notch and timely.

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    Response from Patriot Gold Group

    COVID-19 has placed a strain on delivery but once it clears up deliveries will be much more timely.

    Verified purchase

    Reviewed April 21, 2020

    Everything was handled in a professional manner. I was delivered my coins in a reasonable time period. I found Frank to be a man of his word. I received 52 gold coins which I was told that would be the number of coins I purchased.

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    Response from Patriot Gold Group

    William, we are happy that you received all of your beautiful coins as promised.

    Verified purchase

    Reviewed April 16, 2020

    Staff has always been very polite, friendly and helpful, top-notch. If I had any problems or questions they were quick to resolve the issue. The only thing I don't care for is all the emails soliciting investment in gold when I already have an account. Thanks.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We appreciate you thinking that we are top-notch because we are!

    Verified purchase

    Reviewed April 16, 2020

    I could not be more pleased. The care in delivery and packaging was the best I've ever seen. These people actually CARE about their clients and want a long term relationship. I've dealt with several metals dealers but Jack and Patriot is the best I've ever seen. I can not recommend them highly enough. Honesty and integrity applies to their policy.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are happy to hear that you are satisfied.

    Verified purchase

    Reviewed April 15, 2020

    I had a great experience. The representative took time to answer all my questions as well as educate me on the best options for my situation. Also, the staff is very friendly and customer service oriented. I would definitely recommend the Patriot Gold team to anyone interested in buying gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are patient with all of our clients so that they know they are important to us.

    Verified purchase

    Reviewed April 15, 2020

    I had never purchased precious metals before, and had no idea what I was doing. They helped answer all my questions. They also took extra time to explain the basics and expand on some of the finer points as well. I am very satisfied, and am already looking to be a repeat customer.

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    Patriot Gold Group
    Response from Patriot Gold Group

    As a first time buyer, we take our time and make sure that you completely understand the entire process so that you can make an informed decision.

    Verified purchase

    Reviewed April 14, 2020

    I had a very good experience with Patriots. Michael and Jack and both of them provide very clear details and guidance on how I need to move forward with my IRA account. Jack took the time to walk me and my wife through the detailed process and never got tired trying to explain and reexplain our doubts.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We specialize in fluid IRA rollovers. We are glad to be of service.

    Verified purchase

    Reviewed April 12, 2020

    When my father passed away, I was suddenly thrown into his world of finance... What was I going to do and how was I going to manage in a world of banking and stock markets I had no clue about. So I started online research into metals... Fearful of the corruption in banking and government I made my choice based on consumer reports and chose Patriot Gold. They were so understanding and helpful and continue to be so today in these trying times... But now I sleep at night knowing my father's hard earned money will serve me and my kids well in their future.

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    Patriot Gold Group
    Response from Patriot Gold Group

    When times are hard and you need help we will always be there to help you.

    Verified purchase

    Reviewed April 11, 2020

    Very easy to do business with... Friendly and very professional. My order was received in a timely manner and was very satisfied with my purchase....A big thanks to Jack and every one at the Patriot Gold group... Thanks again Doug!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are happy that you are satisfied with your purchase. We will continue to be here when you need us.

    Verified purchase

    Reviewed April 10, 2020

    Charley ** is excellent at dealing with all things concerning my account. I could always call and have my questions answered. He is very efficient and timely on any request I would have, not to mention warm, friendly and down to earth. Great customer service! I feel very safe with Patriot Gold!

    Thank you,

    SG in IL

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    Patriot Gold Group
    Response from Patriot Gold Group

    You are safe with Patriot Gold Group!

    Verified purchase

    Reviewed April 10, 2020

    My experience with Patriot Gold personnel was a pleasure. They answered all my questions and helped me understand the world of gold. I feel that I can trust Lz and Charlie in my investment in gold and silver. I am very impressed with Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    You are also a pleasure to work with. Please let us know if we can help you in the future.

    Verified purchase

    Reviewed April 10, 2020

    I found the website on the internet. Andrew ** was my first contact. I told him what I wanted to do, change my IRA to precious metals. He suggested silver at this time and that is what I purchased. I verbally applied and did some e-documents. Easy. Very pleased. I highly recommend the company to anyone looking for precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are happy that your silver purchase went well. We are always happy to help.

    Verified purchase

    Reviewed April 10, 2020

    I was very pleased, even extremely pleased, with the person who responded to my inquiry as he didn't "hound" me with phone calls and was not at all pushy. He allowed me to take my time to make up my mind and answered all of my questions. I would recommend this type of service with high points.