Patriot Gold Group Reviews

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Edited by: Tammy Burns

About Patriot Gold Group

Patriot Gold Group offers precious metal IRAs as well as gold and silver coins and bars, which are available for home delivery. There are no fees for life on qualifying IRAs, and retirement accounts can be set up in a day. Patriot Gold Group also offers precious metals storage in different parts of the country, though it doesn’t disclose the full list.

Pros
  • No-fee-for-life program
  • 24-hour turnaround for new accounts
  • Multiple storage options
Cons
  • Only deals in gold and silver
  • No online purchases

Patriot Gold Group Reviews

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    1 featured review
    How do I know I can trust these reviews about Patriot Gold Group?
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    Page 3 Reviews 35 - 235
    Verified purchase
    Staff

    Reviewed Oct. 21, 2025

    Thank you, Patriot for helping by me along the way. I felt as though I was taken care of, I felt no pressure and I would recommend to all my friends and family. I was never rushed and my Kristen was very friendly, patient and kind. I will be purchasing with you again in the future.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for sharing your wonderful experience with Patriot. We're thrilled to hear that you felt well taken care of without any pressure throughout the process. It's fantastic to know that Kristen's friendly, patient, and kind nature stood out to you, and that you're eager to recommend us to your friends and family. We sincerely appreciate your kind words and look forward to serving you again in the future!

    Verified purchase
    Staff

    Reviewed Oct. 17, 2025

    I was looking to do something more with my deferred compensation funds. After doing some research I thought of looking into purchasing precious metals. I contacted Patriot Gold after reading the reviews. They connected me with Kristen. Kristen was very knowledgeable and patient. She explained the process. Kristen made the process smooth and easy.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for sharing your experience with us! We're thrilled to hear that Kristen provided knowledgeable and patient support during your investment process. It's fantastic to know that she was able to make your transition into precious metals smooth and easy. Your feedback is greatly appreciated, and it truly reflects our commitment to superior customer service. Should you have any further questions or need assistance in the future, we're here to help. Welcome to the Patriot Gold family!

    Verified purchase

    Reviewed Oct. 17, 2025

    Patriot Gold is a great company founded and run by patriots that will do whatever it takes to get you the best deals going. They know how hard you've worked for your money and they want you to keep it. I wouldn't risk my hard earned money with someone else. It's you're money. Trust them to protect it. Their record speaks for itself. Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your glowing feedback about Patriot Gold. We are thrilled to hear how confident and satisfied you are with your experience. Your words concretely illustrate the trust and pride you place in us in managing your investments, which is foundational to our company's values. We greatly appreciate your endorsement and are committed to upholding our longstanding record of dedication and exceptional service. We look forward to continuing our support if you need us in the future. Here’s to many more successful chapters in your financial journey with Patriot Gold!

    Verified purchase
    Staff

    Reviewed Oct. 11, 2025

    I rolled over one of my IRAs to a Patriot account 2-1/2 years ago and have enjoyed a 93% increase in value in my account since then so you do the math. The Patriot staff has always been extremely professional and responsive and the only improvement that I could have made would have been to have opened an account many years earlier. Way to go Patriot, thank you and thank you Dan at I Allegedly for making me aware of this opportunity!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your incredible experience with Patriot! We're absolutely thrilled to hear about your impressive 93% increase in account value. It’s wonderful that our professional and responsive team was able to support, making you feel that an account earlier would have added to your satisfaction. We truly appreciate Dan at "I Allegedly" for connecting great customers like you with our opportunities. Your positive feedback means the world to us, and we're dedicated to continuing to exceed your expectations! Should you need anything more, we're here to help.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 9, 2025

    Excellent customer service. Transaction was surprisingly easy. I was very pleased with the entire transaction. Very surprised that it was such a smooth and rapid experience. I would highly recommend this company to anyone interested in purchasing gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your wonderful review! We’re so glad to hear that your experience was smooth, quick, and enjoyable. Our team works hard to make every transaction simple and stress-free, and it’s great to know we delivered on that promise. We truly appreciate your recommendation and your trust in Patriot Gold Group!

    Verified purchase

    Reviewed Oct. 8, 2025

    Great company with great service. Always available to answer questions and solve problems. Happily recommended to my friends and family. The company I would choose for any additional investment opportunities. Can’t say enough great things about them!!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your fantastic review and generous recommendation! We are delighted to hear that our team consistently provides great service and is always available to answer your questions and address any issues. Your trust in us for future investment opportunities means tremendous to us. We look forward to serving you, your friends, and your family with the same level of commitment and excellence. Welcome to the Patriot Gold family!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 6, 2025

    We were hesitant to transfer funds to gold and risk of being scammed, but Ron was very informative in explaining the safety, whole process and benefits. This made us feel confident we were making the right choice. Each step was explained well. We feel our retirement funds are safe for the future.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 4, 2025

    This was a great experience. I recommend Patriot Gold Group to anyone who is planning on investing in precious metals. It was quick, easy and exciting to finally invest. Working Patriot Gold Group was hassle free. Very straightforward and one of the best thing I have done with my investments.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience was quick, easy, and exciting — that’s exactly what we strive for. It’s wonderful to know that working with Patriot Gold Group has been one of the best decisions for your investments. We truly appreciate your trust and look forward to being your partner in precious metals for years to come!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 4, 2025

    I appreciate how Patriot Gold helped me every step of the way. I feel like I made the best decision for my retirement account and I couldn’t be happier. I was unsure about what to buy but my sales person didn’t pressure me to make a specific purchase. Thank you Patriot. GOD bless you.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for sharing your experience with Patriot Gold Group. We're delighted to hear that you felt supported throughout your journey and confident in your retirement decisions. It’s wonderful to know that our team could guide you without pressure, ensuring a positive experience for you. We truly appreciate your kind words and the blessing means a lot to us. Should you need any assistance in the future, we're here to help. Thank you for choosing Patriot Gold!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2025

    Patriot Gold has always been informative, helpful and quick to respond to any request. I am happy to recommend them and I know any issues that may arise in the future will be handled promptly and courteously. I put my trust in Patriot Gold or I would not continue to use them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your wonderful review and confidence in Patriot Gold Group! We're thrilled to hear that our team's informative and helpful support has met your expectations consistently. Your willingness to recommend us speaks volumes, and we're committed to addressing any issues promptly and courteously if they arise. We appreciate your trust and look forward to continuing to provide you with excellent service. Welcome to the Patriot Gold family!

    Verified purchase
    Staff

    Reviewed Oct. 1, 2025

    This was our third major purchase with Patriot Gold Group. As relatively new buyers in the precious metals sector, it was really reassuring to have someone like Patriot Gold Group, who patiently answered all of our questions. We also had some timing targets we wanted to hit - and Patriot Gold Group really does a good job of helping us understand how all the pieces come together to be successful.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 30, 2025

    After seeing an advertisement on Newsmax news channel about inquiring into gold IRAs I called and received Excellent communication and an easy process on getting setup with a gold IRA, great friendly service, the representative answered all my questions clearly thru out the entire process.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Keith for your feedback! We're thrilled to hear that you found the communication excellent and the setup process for your gold IRA easy and straightforward. Our team works hard to ensure clarity and friendly service throughout the entire journey, so it's wonderful to know we were able to fulfill your expectations. We truly appreciate your kind words and look forward to serving you again. Welcome to the Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed Sept. 30, 2025

    Advisor was very personable she listened to my financial goals and concerns, tailoring my recommendations accordingly. Advisor guided me through each step of the selling process, ensuring I was comfortable and informed at every turn. They handled all the paperwork professionally and efficiently, which alleviated my stress considerably.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for such wonderful feedback! We're delighted to hear about your positive experience with your advisor. It's great to know they provided you with personalized recommendations and guided you comfortably through the process. We're pleased that we could alleviate your stress by handling paperwork efficiently. Your satisfaction is important to us, and we appreciate you sharing your experience. If we can assist you further, pleas

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 30, 2025

    I like the quick and responsiveness of the customer service. They are very knowledgeable. Transactions were always followed through, and they follow up to make sure customer is satisfied with no further questions. That's customer service that is hard to find today.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Oanh, thank you for sharing such wonderful feedback! We’re thrilled to know that our team’s prompt responsiveness and knowledge made such a positive impact on your experience. Maintaining follow-ups to ensure satisfaction is something we pride ourselves in, and comments like yours reinforce our commitment to excellence. We appreciate your kind words and look forward to serving you again. Welcome to the Patriot God Group Family.

    Verified purchase
    Staff

    Reviewed Sept. 30, 2025

    Professional, courteous and made the whole transaction easy and seamless. Thank you Very Much. Kristen was amazing and very helpful. I had inquired with 2-3 other companies and not real pleased and was considering cashing out the account I had established. Kristen made it easy to keep the account and make additional purchases.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 27, 2025

    From my first phone call and official transaction, Ron and Frank have been incredible. Prompt, professional, friendly, dependable. Couldn't ask for better. I am constantly recommending PPG to colleagues and friends to buy silver and gold now before they both quickly trend significantly higher.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Bryan, thank you for your exceptional feedback! We're thrilled to know that Ron and Frank left such a positive impression with their prompt, professional, and friendly service. It's fantastic to hear you're recommending PPG to your friends and colleagues. We're grateful for your trust in us during such pivotal financial decisions, and we look forward to continuing to serve you with the same level of excellence. Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed Sept. 27, 2025

    My experience with Patriot Gold was excellent. Mr. ** very knowledgeable and patient my being new to purchase metals. I will buy again. Five stars. Recommended to anyone looking for trustworthy services. I would recommend Mr. ** to anyone looking to buy precious metal.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Ron, for the wonderful review and the strong recommendation! We're thrilled to hear that Jimmy provided you with exceptional service, guiding you with patience and knowledge in your precious metal investment journey. Your experience encourages us tremendously, and we couldn’t be happier to earn your confidence and trust. We are excited that you're considering buying from us again and anticipate welcoming you back soon. Thanks for being part of the Patriot Gold Group family!

    Verified purchase
    Contract & TermsPricePunctuality & SpeedStaff

    Reviewed Sept. 27, 2025

    I am fairly new to the Patriot Gold Group. I transferred my traditional IRA in February of 2025. I was drawn to this Group by the "no fee for life" guarantee which I could not find anywhere else. Andy was very knowledgeable and instrumental in establishing the rollover into the new IRA and made the procedure relatively quick and easy. At first I felt that the premiums on the precious metals were a bit high, but considering the no fees for life I considered them reasonable. I must say that I am more than happy with the results so far as I have seen the value of my investments increase by some 16% in seven months. I only wish I had done this sooner.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your wonderful experience with the Patriot Gold Group! We're thrilled to hear that our unique "no fees for life" guarantee and professional service from Andy made your IRA rollover process smooth and efficient. It's fantastic to know that you’ve already seen a significant increase in the value of your investments. Our team is here to ensure your confidence and satisfaction as you trusted us with your precious metal investments. If there’s anything more we can do to assist you, please don’t hesitate to let us know. Welcome to the Patriot Gold family!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2025

    If you are considering opening a gold IRA, I highly recommend and suggest that you use Patriot Gold Group. Everyone there on staff is very knowledgeable, courteous and and is willing to help in any situation.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for your glowing recommendation and delightful feedback! We're thrilled to know that our team at Patriot Gold Group was knowledgeable, courteous, and ready to assist you every step of the way. It's a pleasure to have enriched your enjoyment through their dedicated service, and we sincerely appreciate your trust in us for assisting with your precious metals investment. We look forward to more interactions together and proudly welcome you into our family!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 17, 2025

    I highly recommend Patriot Gold Group. Very helpful and always available to answer questions. Never any pressure to purchase or invest. All the details were explained and all options discussed before any money was invested. I am very confident that I made the right choice. Many Thanks to all!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We're thrilled to receive your high recommendation and heartwarming feedback! It's wonderful to know that our team was helpful, always accessible for your questions, and never made you feel pressured during your investment decision. We're proud to have provided a transparent process, making sure all details and options were thoroughly explained. Your confidence and gratitude fuel our commitment to service excellence. Thank you for choosing Patriot Gold Group—we look forward to serving you for years to come. Welcome to the Patriot Gold family!

    Verified purchase
    StaffRates

    Reviewed Sept. 15, 2025

    My experience with Patriot Gold was great. My representative was terrific, everything was explained clearly and concisely. My transaction was completed as described in a timely and professional manner. I would highly recommend Patriot Gold to anyone interested in gold and other precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We deeply appreciate your wonderful feedback! It's delightful to learn that your experience with Patriot Gold was both smooth and professional, with all details clearly conveyed. Your recommendation means the world to us, and we’re thrilled that our team provided the high level of service you deserve. Thank you for considering us a trusted partner in your investment in gold and other precious metals. We look forward to serving you again in the future. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2025

    Kristen T at Patriot Gold was absolutely wonderful and knowledgeable to work with when I made the move with my IRA to precious metals. I am so glad she picked up the phone when I called. With me having no background in business or precious metals, it was very comforting to have someone that I connected with, that I felt I could trust, to help me though the process. I feel right at home at Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing such a heartwarming review about your experience with Patriot Gold. We are thrilled to hear how Kristen Tucker made your transition to precious metals smooth and comforting. Her expertise and personable approach indeed create a reassuring experience for those new to this investment area. We are delighted that you feel at home with us and can place your trust in our team. Welcome to the Patriot Gold family! We look forward to supporting your financial journey for years to come.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Sept. 8, 2025

    My experience with Patriot has been outstanding. They are extremely knowledgeable, professional, and pleasure to work with. My highest compliment is being a return customer. In addition to sending my friends to Patriot for their investments. My interaction with Patriot has been stellar. Thank you so much, for your honesty in this world of confusion.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are absolutely thrilled to hear about your outstanding experience with Patriot. Our team is dedicated to providing knowledgeable, professional service, and we're honored to have earned your trust not just for your own investments but also for recommending us to your friends. Thank you for your kind words and your continued confidence in us. We're here to ensure every interaction you have remains stellar in a world that can often be confusing.

    Verified purchase
    Staff

    Reviewed Aug. 28, 2025

    Our contact was friendly, knowledgeable and helpful. We received our product in a timely manner. Product was packaged well and steps were taken to ensure that the correct person was receiving it. Product was in excellent shape. We are very pleased with every aspect of this transaction.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for the amazing review, Bonnie! It's great to hear you had a stellar experience with us. We are looking forward to working with you again in the future.

    Verified purchase

    Reviewed Aug. 28, 2025

    Andy made the purchasing process super easy and answered all my questions. Highly recommend Patriot Gold and ask for Andy when you contact Patriot Gold. Unlike other GOld Investment firms I felt no pressure when discussing my options. I'm very happy with my decision to choose Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your excellent review and recommendation of Patriot Gold. We're delighted to hear how Andy made your purchasing experience seamless and ensured you felt comfortable with every step. It's wonderful to know that even without pressure, you could make a confident decision that you’re happy with. We've passed your kind words to Andy, and he joins us in thanking you for choosing Patriot Gold. We look forward to supporting you with all your gold investment needs in the future. Welcome to the Patriot Gold family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 20, 2025

    I purchased precious metals from Patriot Gold Group 2-10-2025 and with the help from Liz ** guided me. Everything went very quickly and professionally. The customer service is very good. I plan on purchasing more precious metals in the near future so should more people.

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    Patriot Gold Group
    Response from Patriot Gold Group

    David, We're delighted to hear that Liz provided such great support and guidance throughout your purchase. Her dedication to assisting customers and answering all queries truly makes a significant difference. We look forward to working with you for many years to come. Thank you for being apart of the Patriot Gold Group family.

    Verified purchase
    StaffValue

    Reviewed Aug. 5, 2025

    Investing in priceless metals with the Patriot Gold Group is a personalized experience that is easy and profitable if you work with Elizabeth **. She is the best! She has decades of experience and is willing to help you get the best bang for your buck. My return on investment speaks for itself! Thanks, Liz!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We're glad that Elizabeth could make your investment process smooth and rewarding! She is truly dedicated to putting our clients best interest first. We look forward to working with you for many years to come. Thank you for being apart of the Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed Aug. 2, 2025

    Everyone I dealt with at Patriot Gold Group was very friendly, knowledgeable, and professional. I would highly recommend this company for purchasing precious metals. I will use them again should I desire to purchase more gold or silver coins. A big five stars.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2025

    Patriot Gold Group is the best. Will and Chance were with me throughout the process and responded immediately when I contacted them. I had never purchased gold before and I am amazed how simple and easy this is. My ROI over the last 4 months is incredible. I am amazed. Lifetime customer.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your fantastic feedback! We're delighted to hear about your amazing experience with Will and Chance. It's so rewarding to know they were responsive and helpful throughout your journey, especially as it was your first time purchasing gold. We're thrilled that your investment is performing well and turning you into a lifetime customer. Welcome to the Patriot Gold Group family, and thank you for trusting us with your investment needs!

    Verified purchase
    StaffRates

    Reviewed July 31, 2025

    I have to give Will ** a 5 star rating because this was the first for me buying gold, I didn't know where to start, He helped me all the way through, answered all my questions and then some, I was relieved, that I was in good hands, I would highly recommend him to anyone. Thank you Will. EU

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you so much for taking the time to share your excellent experience! We're delighted to hear that Will Manning provided such great support and guidance throughout your first gold purchase. His dedication to assisting customers and answering all queries truly makes a significant difference. Your recommendation means the world to us, and we're thrilled to have provided you with a seamless journey. Thank you for choosing us, and we look forward to helping you with your future needs.

    Welcome to the Patriot Gold Group Family.

    Verified purchase
    Staff

    Reviewed July 21, 2025

    I was lucky enough to have Jack ** to help me with setting up my precious metals IRA. He was very knowledgeable and made the entire process so very easy. I can't recommend Patriot Gold Group enough! Gold and silver is the way to go and I recommend this company.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for your glowing review and heartfelt recommendation! We're delighted to hear that Jack provided you with exceptional service while setting up your precious metals IRA. His expertise and dedication to simplifying the process are truly invaluable. We're thrilled to have you as a part of the Patriot Gold Group family, and appreciate your trust and advocacy for investing in gold and silver. It’s reassuring to know that we’re meeting your expectations, and we look forward to supporting your investment journey for many years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2025

    It was very easy to transfer my IRA to Patriot Gold Group, They were very friendly and helpful. They always return my calls when I have a question. I was given a direct phone number to contact them. They walked me through the buying process and helped me decide what to buy.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your fantastic experience with Patriot Gold Group! We’re delighted to hear how our team facilitated a seamless transition of your IRA and linked you directly with knowledgeable specialists for your questions and transactions. It’s rewarding to know our team's hospitality and commitment helped guide your investment process effortlessly. We greatly appreciate your trust and look forward to supporting your financial journey. Welcome to the Patriot Gold Group family!

    Verified purchase

    Reviewed July 15, 2025

    Patriot Gold is an incredible way to turn traditional Roth/Traditional IRAs, 401K and even military TSP accounts into something Solid you can own. Mr. ** and Michael both worked as a seamless team to make my first large purchase possible. If you are looking to secure precious metals to secure your portfolio, this is the best way I found! Thank you, Patriot Gold!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience with Patriot Gold. We’re delighted to hear about your seamless and successful experience in transitioning your traditional accounts into precious metals ownership. Andy Clay and Michael Celano are clearly committed to providing an exceptional customer service experience, and it’s great to see their teamwork has left you thoroughly satisfied. Your recommendation is invaluable, and we’re happy to welcome you to the Patriot Gold Group family. We look forward to supporting you with dedication and excellence in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2025

    Patriot Gold provided me with an excellent experience as a first time customer. Ron is very knowledgeable, professional and patient. Phone calls were punctual and he was respectful of my time. Thank you, Ron, it was a pleasure. Frank is very skilled at what he does and earned my confidence quickly. The transaction was seamless. Thank you, Frank.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience with us. We're delighted to hear about the exceptional service you've received from Ron and Frank. Their dedication to professionalism and customer care clearly made a significant impact on your investment journey. We're grateful for your trust and are thrilled to welcome you to the Patriot Gold Group family. We look forward to continuing to support you with the same level of expertise and respect in the future.

    Verified purchase
    Customer Service

    Reviewed July 2, 2025

    I worked with Patriot Gold Group to invest my retirement money into precious metals. I did some research and found Patriot and I am very thankful. They are definitely the best way to go. They were very good with following up with me and I felt like I made the best decision for me and my family.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your valuable feedback with us. We're thrilled to learn that you had a positive experience investing your retirement savings with Patriot Gold Group. Your satisfaction with our keeping you informed and helping you make decisions you feel were right for your family truly means a lot to us. We are grateful you've entrusted us with this important aspect of your retirement planning. Welcome to our family, and we look forward to continuing to assist you on this journey.

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed July 2, 2025

    Jim ** was very informative in discussing the particulars of Patriot Gold Group (PGG)’s no fee for life self-directed IRA (SDIRA) for precious metals. He also provided information on the custodian of the SDIRA. The application for the asset transfer to the SDIRA custodian took about 15 minutes or so. Jim was very informative regarding the precious metal type that I wished to purchase and the alternatives for the precious metal format (i.e. coin vs. bar). He also went through how PGG assists with the precious metal purchase and the alternatives for precious metal storage. Jim was very informative about Patriot Gold Group's buy back policy when it comes time for the required mandatory distributions. Great customer service; recommend.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Paul, Thank you for your thoughtful feedback. We're happy to hear Jimmy was able to provide you with clear helpful information throughout the process, especially regarding SDIRA details. We're proud to offer personalized support. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 28, 2025

    Meeting Kelly ** and Kristen ** was amazing! They educated me and informed me on what was needed to purchase precious metals. They walked me through every step of the process all the way to the end! They are so friendly, patient, very informative and above all professional! They are your “Superstars”! I can’t wait to work with them again!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your wonderful review! We're thrilled to hear that Kelly and Kristen made such a positive impact on your experience. Their professionalism, patience, and knowledge truly make them invaluable to our team. Welcome to the Patriot Gold Group family Ricky!

    Verified purchase
    Staff

    Reviewed June 27, 2025

    Trust these people as they are pros and walk you thru the process. Buy with confidence with this company. They are top notch and total professionals and will walk you thru every step of the way. So invest and buy with confidence. Matt was a pro and very informative

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Vincent for your review. We're glad to hear you felt confident and supported throughout the process. Matt is a valued member of our team, and we're glad his professionalism and insight stood out. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2025

    At this point in my life, after carefully saving for retirement for decades, I was somewhat disillusioned with what I saw happening to the U.S. economy (and my investments as a result). I researched precious metals and investment companies. To me, Patriot Gold was the best company to go with. And, I was so fortunate as to have Kristen as my customer service representative that worked with me. She without hesitation knew the answers I needed to confidently invest the way I felt was the best way. May you have the good fortune to have Kristen's smiling voice answered the phone when you call them!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Robert, Thank you for sharing your experience. We're honored you chose Patriot Gold Group as your trusted partner, and were thrilled to hear how impactful Kristen was guiding you throughout the process. Her knowledge and dedication truly make a difference. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase

    Reviewed June 27, 2025

    Reached out to Patriot Gold Group, and was impressed right from the start with their personal service and down to earth approach… All questions answered with valuable insights about their business. Patriot Gold sets itself apart from the others in a crowded space, and has been a leading source for investors in the precious metals industry….

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience Daniel. We're so glad to hear our personalized service and approach made a strong impression from the start. We're proud to be a trusted name in the precious medals space and truly value the opportunity to work with clients like you. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Customer ServiceStaff

    Reviewed June 27, 2025

    Have mainly dealt with Liz and Jacob and they are very understanding to our needs and answer all questions. Most importantly they keep their word and follow up! After being a customer for several years, there has not been one instance that I would say we were unhappy with. They want their customers happy!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Daniel, Thank you for your kind words and continued trust over the years! We're thrilled to hear that Liz and Jacob have been able to support you with care, clarity, and consistency. It means a lot to us that you've felt heard and valued throughout your experience. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Staff

    Reviewed June 26, 2025

    Elizabeth ** made the conversion of 401k to IRA so easy. She is very knowledgeable and explained everything. She is always accessible and very responsive! Everyone from the company has been so helpful and personable. I highly recommend PPG for all your precious metal needs. I have already recommended this company to my friends!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Marla, Thank you for your kind words! We're glad to hear Elizabeth made your 401k to IRA seamless. Her knowledge, communication, and accessibility are just a few reasons her clients trust her. It's great to hear that all of the PGG has made a strong impression, we aim both to be helpful and approachable at every step. Your trust and referrals mean the world to us. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2025

    Thank you Patriot Gold to for protecting my assets. The entire process was very simple. I was helped from beginning to end, and I am going to be sure to recommend to my friends and family. I am grateful that I found this company and can’t wait to work with them in the future.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for taking the time to share your delightful experience with us. We're thrilled to know that the process of protecting your assets with Patriot Gold was seamless from start to finish. Your enthusiasm about recommending us to your friends and family and your eagerness to work with us in the future truly means a lot. We're grateful to have earned your trust and look forward to supporting your financial goals ahead. Welcome to our community!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2025

    Patriot Gold Group was timely, professional, and knowledgeable. You can tell they care about you and have a passion for what they do. Elizabeth was great too. She would respond back quickly and friendly. She was easy to talk to, and asked lots of questions to get to know you.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Mark, Thank you for your review. We're so glad to hear you had great experience working with Elizabeth. She takes the time to truly understand each client's goals, and we're glad her responsiveness and care made an impact. It truly means a great deal to know that you felt that level of service throughout your process. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

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    Customer ServiceRates

    Reviewed June 23, 2025

    I'm very satisfied with my investment at Patriot Gold Group. In particular, Liz ** has been a good friend and really looks out for my best interests concerning my metals. My Gold and silver have been a solid investment, and that's a relief to me as a senior citizen. I needed a good option to look to, as I might not always be able to work. Patriot Gold Group has high standards and that's why they are successful. I've had my account for 5 years and I've never lost money. In addition to this, if I had any concerns, Liz is always available to talk to me on the phone to ease my concerns. I would recommend Patriot Gold Group to anyone.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Vera, Thank you for such a kind, thoughtful review and for being a valued client for the past five years. We're especially grateful for your kind words about Liz Lane. She is truly dedicated to putting our clients best interest first, and it's wonderful to hear how much her support has meant for you. Knowing your gold and silver investments have brought you relief and confidence is exactly why we do what we do. We look forward to working with you for many years to come. Thank you for being apart of the Patriot Gold Group family.

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    Customer ServiceStaff

    Reviewed June 15, 2025

    Liz follows up and makes me feel like family. Her knowledge and experience makes the process much simpler than I have experienced with other investment managers. She assured me and facilitated transactions, the world is not a trustworthy place these days, her care and understanding helped me to trust in the process.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your wonderful review. We are happy that Liz provided you with exceptional customer service, and was able to make you feel supported and at ease throughout the process. In today's world trust means everything and were honored you placed yours in us. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

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    Punctuality & Speed

    Reviewed June 13, 2025

    Elizabeth at Patriot Gold is the main reason I choose Patriot. She explained everything to me to my satisfaction but didn’t transfer the money that day. She me to wait a couple of days in case you have any more questions and then we’ll complete this Transaction. I liked the no pressure, no rushing.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thomas, Thank you for your review. Happy to hear Elizabeth provided you with clear thorough information and a pressure-free environment. At Patriot Gold Group, we believe in empowering our clients to make informed decisions at their own pace. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

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    Customer ServiceStaff

    Reviewed May 28, 2025

    Liz ** gives the best customer service in the industry. She is responsive no matter how busy she is. She allows me to make transactions with confidence. Wish the rest of the world could take a lesson from her playbook on how to provide customer service. I will continue to have Liz work all my future transactions.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Don, We are thrilled to hear that Liz has made such a strong impact on your experience. Her dedication, responsiveness, and professionalism truly set the standard, and we're lucky to have her. Liz has been in the industry for many years and cares about her clients best interest. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Punctuality & SpeedStaff

    Reviewed May 15, 2025

    I changed my IRA from Chase Bank to Patriot Gold in early 2023. Elizabeth has always been there to help guide me and help me with her suggestions. She has been especially helpful in doing my "required contributions". I have added twice to my gold and silver investments. I have recommend her to my friends and my family.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Edward, Thank you for your kind review. We are so pleased to hear that Elizabeth delivered exceptional service. Elizabeth has been in the industry for many years and cares about her clients best interest. She is dedicated and passionate about her profession. We appreciate and thank you for the recommendations. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

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    Customer ServicePunctuality & Speed

    Reviewed May 6, 2025

    In and age where bots and talking to AI are prevalent, Not at Patriot, Matt always returns my calls and answers promptly, and Jenna Rae calls to check up on me. :) My Husband’s Traditional IRA was transferred in a breeze. And it’s in safe hands growing too. ;) I’m very pleased and will always recommend this group. Thank you Patriot Gold Group. Please keep doing it right.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Tina, Thank you for your wonderful review, Matt works hard to make sure his client is well informed and taken care of. We are glad to hear you had such a great experience with

    Matt, Janna Rae and Patriot Gold Group! Welcome to the Patriot Gold Group family!

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    Customer ServicePriceStaff

    Reviewed May 5, 2025

    I have had a great experience with all the team members and owners of Patriot Gold. They are very knowledgeable of their product in what they do. They’re well worth the phone call to talk to them about investing what you want. They are more than willing to help you in any way they can. Thank you very much Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Jaan, for your wonderful review. At Patriot Gold Group customer service and transparency are what we pride ourselves with. We are delighted that you experienced both. Charlie Chartoff and Liz Lane are passionate and dedicated to their profession. They listen to their clients and put their needs first. We are happy you chose to work with Patriot Gold Group and look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Customer ServiceStaff

    Reviewed May 3, 2025

    Liz was so great to work with. She hand held me through the whole process and as a first time person moving into gold and precious metals, she helped get it done right! Appreciate her so much. I would use Patriot Gold for any of my precious metal investments. I kind of forgot to do some follow up steps and Liz and Jacob made sure to help me along in completing my needed paperwork.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Melissa, thank you so much for sharing your experience. We are delighted to hear that Liz Lane was able to guide you through the process and provide the clarity you needed to feel comfortable with your investment. Liz is passionate at what she does and put's her client's needs first. We are happy you went with Patriot Gold Group and look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

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    Staff

    Reviewed May 2, 2025

    Tim ** helped me understand the value and process of investing in Metals. He heard all my questions and shared with me his expertise and perspective. He was patience as we worked through the complexities of investing with a self-directed IRA. He had the highest level of integrity. He wasn't selling anything... He was helping me make an investment in the way that suited my needs best. I never felt rushed or pressured. I felt supported and even after the purchase was made he made sure all the aspects had been handled properly.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Lisa, thank you for your wonderful review and insight into your experience when purchasing with Patriot Gold Group. Tim Ranson truly loves what he does and is knowledgeable and patient with every client knowing each one's personal needs.

    There is no greater Joy than reading a review like this knowing you were helped every step of the way. Welcome to the Patriot Gold Group family! We look forward to servicing you for many years to come.

    Verified purchase
    Customer Service

    Reviewed April 30, 2025

    From day One I have felt comfortable with Liz and Patriot Gold Group. I spoke with several other companies before them, and I can say you get a sense when someone is being genuine with you. That's why I am working with LIz, great customer service, you can't go wrong.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your kind review Glenda. Liz cares about her clients best interest, she is dedicated and passionate about her profession. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed April 29, 2025

    This company provides excellent service. They always listen to my needs & find a way to assist. I have been pleased with all my transactions with them. Representative Elizabeth ** is always responsive & provides excellent service. If there are any problems, she resolves them quickly. Overall I rate this company as excellent & would highly recommend.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Genelle, Thank you for your wonderful review. We are glad to hear you had such a great experience with Patriot Gold Group. Elizabeth works hard to make sure her clients are well informed and taken care of. Welcome to the Patriot Gold Group family!

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    Customer ServiceStaff

    Reviewed April 23, 2025

    My neighbor recommended Patriot Gold Group and Elizabeth ** her contact to convert my 401(k) with my employer to a physical gold IRA account. Elizabeth was very patient with me, she took her time and explained everything that would take place and how to do it. She followed up with me often through the process. Was very grateful for her time and expertise.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Rebecca, Thank you for sharing your experience! Elizabeth values each and every one of her clients, She is dedicated and passionate to her profession, from being knowledgeable and answering your questions she loves what she does. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Customer ServiceStaff

    Reviewed April 18, 2025

    Patriot Gold Group was very helpful and knowledgeable about the Precious medals markets. I rolled my current IRA into the Patriot Gold Group. They answered all my questions and returned all my phone calls in a timely manner. I would recommend this company to anyone who want's to invest in the Precious Metals market. I explained what I expected from the Precious Medals market and they help me set up everything. I get emails on a regular basic and Quarterly reports of how my account is progressing. Just contact Patriot Gold Group and they will be very helpful and take care of all your questions and needs. Every thing went smoothly for me and I am very satisfied with Patriot Gold Group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Tammy, we are happy to hear that Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. There is no greater Joy than knowing that our customer feels they were helped every step of the way in their decision to purchase precious metals. We value our clients and always put their needs first. We look forward to working with you for many more years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed April 17, 2025

    This was my first experience in purchasing precious metals. I did extensive research prior to committing to investing. I chose Patriot Gold and I have no regrets about my decision. Professional, responsive and helpful service always, I would highly recommend Patriot Gold to anyone looking to invest in precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Steve for your review. We are so happy you chose Patriot Gold Group to work with. We are glad to hear we exceeded all your expectations. We strive to deliver exceptional customer service. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

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    Staff

    Reviewed April 16, 2025

    Luke and Jenna are both great to work with. Friendly, knowledgeable, professional in every way! Luke helped guide me through the decision making process. There was much more to consider than I realized. We settled on a mix of bullion, gold and silver. As well as proof coins and even gold coins that are exclusively sold by Patriot Gold!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Frank, for taking the time to write and share your experience with us here at Patriot Gold Group. We strive to be all things you said. We appreciate your positive feedback and are happy to hear that Luke and Janna provided you with exceptional customer service. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Sales & MarketingStaff

    Reviewed April 15, 2025

    I am grateful for the opportunity to work with Patriot Gold Group. I feel as though all of my questions were answered and that my sales rep cared about me. I did not feel rushed or pressured throughout my purchasing process and I would recommend Patriot Gold to my friends and family. I am completely satisfied with this five star company. Thank you Patriot.

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    Staff

    Reviewed April 13, 2025

    “Elizabeth was great to work with. While she made a point to get to know us on a personal level, she handled our accounts with absolute professionalism, our regular account and an IRA. I would gladly recommend Elizabeth to family and friends and already have to a few close friends. Jay H.”

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    Patriot Gold Group
    Response from Patriot Gold Group

    Jay, Thank you for your wonderful review. Elizabeth values every one of her clients, she loves what she does and puts her clients needs first. All of us here at Patriot Gold Group pride ourselves in exceptional customer service. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Staff

    Reviewed April 10, 2025

    I have had an excellent experience dealing with Patriod GOLD, and am completely satisfied with the interaction with the company and the transactions. On top of that the interaction with the people has been more than delightful. And being new to this have felt comfortable, and will be looking down the road when the time come to further contacts. Thank You.

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    Staff

    Reviewed April 10, 2025

    It was a wonderful experience working with Elizabeth, I like that she has gotten to know us on a personal level. She did a great job helping me purchase our precious metals for our regular account and for my IRA. I would highly recommend her to anyone and have already done so.

    C. **

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    Patriot Gold Group
    Response from Patriot Gold Group

    Candie, Thank you for sharing your experience! It's great to hear that Elizabeth Lane provided you with such excellent service, Liz loves what she does and puts her clients' needs first, from knowledgeable and pleasant to make a personal relationship. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Staff

    Reviewed March 27, 2025

    My experience was great, all went really well. I trust the rep. I work with. She helps with all my questions and concerns, could not have gotten a better person to suit my personality. And I recommend her to all I talk to about this process. I believe Patriot Gold is one of the best, and could not be happier with this company.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Rebecca, for your wonderful review. We are so happy you received exceptional customer service from Patriot Gold Group. Our sales executives love what they do and put their clients' needs first. Welcome to the Patriot Gold Group family! We look forward to servicing you for many years to come.

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    Customer ServicePunctuality & SpeedStaffRatesTransparencyCommunication

    Reviewed March 21, 2025

    I recently had the pleasure of working with Liz and the team at The Patriot Gold Group to transition my traditional IRA into a Precious Metals backed IRA, and I can't recommend their services enough. From the very first conversation, Liz impressed me with her in-depth knowledge and personable approach. With over 40 years in the industry, it was clear that I was in capable hands. The process was incredibly smooth and straightforward. Liz took the time to explain every step in detail, ensuring that I understood the intricacies of the transaction.

    What I appreciated most was their commitment to my investment needs; it felt like they genuinely had my best interests at heart. Communication with Liz and her team, especially Laura and Elizabeth, was excellent. They kept me updated throughout the process and promptly addressed any questions or concerns I had. Now, six months after our transaction, I can confidently say that my investment has been in good hands. This review is not just a fleeting impression; it's based on a substantial period of satisfaction with their service. If you are considering making a move into precious metals, I highly encourage you to consult with Liz and The Patriot Gold Group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, David, for this wonderful review. We are very happy to hear that Liz Lane, Laura Brenton and Elizabeth Fields provided you with exceptional customer service. Liz, Laura and Elizabeth are all passionate about what they do and put their clients' needs first. We are overjoyed that you had such a wonderful experience and look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Contract & TermsPriceStaff

    Reviewed March 21, 2025

    The people I have dealt with at Patriot Gold and Equity Trust have been professional and have dealt with any issue in a timely manner. My only suggestion is that since I have a no fee for life IRA, I would appreciate it if no invoices were issued thus requiring me to bring it to the attention of someone so the charges can be cleared from my account.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Ronald, We appreciate your positive feedback and thank you for your suggestion. It is great to hear that your happy and that's what we strive to do. Thank you for choosing Patriot Gold Group as your precious metals provider! Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Customer ServiceStaff

    Reviewed March 19, 2025

    Super knowledgeable and very patient with new to metals investors. Worked closely with me to answer all my questions and guide me through the entire process. I always informed of what was happening and the next steps. I would recommend them over other services, because we did our research before we called them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your kind words! We’re thrilled to hear that you had a great experience and felt supported throughout the process. Educating and guiding our clients is a top priority, especially for those new to metals investing. We appreciate your recommendation and the trust you placed in us. If you ever have more questions, we’re always here to help!

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    Sales & MarketingPunctuality & Speed

    Reviewed March 13, 2025

    It has been a pleasure working with Kristen ** of Patriot Gold Group the last four years. She is easy to deal with and talk to, and gets all issues and orders resolved quickly. There are many companies that advertise for gold, but I would highly recommend both Patriot Gold and Kristen **. Five stars!

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you for your wonderful review, Joe.
    Kristen Tucker loves what she does and puts her clients' needs first.

    We are happy you joined the Patriot Gold Group Family and look forward to servicing you for many years to come.

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    Staff

    Reviewed March 12, 2025

    I was new to buying gold and I had an excellent buying experience with a very friendly and knowledgeable agent. I got plenty of good advise and guidance, and got exactly what I wanted without pressure. Very happy with my purchase and will go to Patriot again the next time I want to purchase precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us, and we’re happy that our sales executive was able to provide you with the guidance and support you needed. It's always our goal to ensure our customers feel informed and comfortable with their purchases. Welcome to the Patriot Gold Group family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 12, 2025

    When I called Patriot Gold, they were very knowledgeable and pleasant to talk to. They answered all my questions. I will deal with them again and would recommend Patriot Gold. They informed me of the date the package would arrive. It actually came a few days early. Was pleased with the way things were packed.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience! It's great to hear that Kristen Tucker provided you with such excellent service, from being knowledgeable and pleasant to dealing with your questions and ensuring timely delivery. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

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    Staff

    Reviewed Feb. 24, 2025

    Andy was great to work with. He was very knowledgeable and responsive. He answered all my questions and some I didn't know or think of asking. He not only answered questions but thoroughly explained the process. He assisted from the beginning of the process until the end. I highly recommend Patriot Gold Group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We appreciate your kind words and positive feedback Christine! It is great to hear that Andy was able to assist you from start to finish. Thank you for choosing Patriot Gold Group as your precious metals provider!

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    Staff

    Reviewed Feb. 20, 2025

    Found Patriot Gold on Newsmax and convinced my husband to transfer our vanguard account to them.i talked with Kristen Tucker and an immediate connection occurred. Amazing, Attentive and Accurate. A+ all the way. I feel like family and I'm treated like family. I really don't have to worry about anything. She is on top of it all and Patriot is kind and very professional. 👏 We are both very happy we changed from Vanguard to Patriot. We couldn't of found anyone or any place better. I'm even working on convincing my friends to switch over. That's how good Kristen and Patriot are! Family.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Kathleen, we are so happy you saw us on Newsmax and now have become part of the Patriot Gold Group Family. Kristen is passionate and dedicated to her profession and puts her clients first. At Patriot Gold Group, our goal is to help clients like you make informed decisions about protecting and growing your savings. This was a wonderful review, and we thank you for letting your friends know about the exceptional experience you have had with us. We look forward to servicing you for many years to come.

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    Customer Service

    Reviewed Feb. 19, 2025

    All went well from startup purchase to all phases involved in this purchase. Qe thank you all very much. Good team and we are very pleased. Thank you. Follow up service has been great. All questions asked if needed and real happy with all. We’ll recommend and look forward to future exchanges with the company.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for your kind words! We’re thrilled to hear that your experience—from purchase to follow-up service—has been smooth and satisfying. Our team takes great pride in providing excellent service, and knowing that you’re happy means the world to us. We truly appreciate your recommendation and look forward to assisting you in the future. Welcome to the Patriot Gold Group family!

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    Customer ServiceMaintenanceStaff

    Reviewed Feb. 15, 2025

    Last year I came into some money from my partner, who had passed away. I was heart broken and in the middle of the night, I called Patriot Gold Group and I got Elizabeth on the phone. We talked a long time. She truly became my friend and helped me tremendously over the months of self doubt and sadness. I invested in gold and silver. I knew nothing to start with and Elizabeth and Charlie helped me all the way. I truly believe that my partner, Roy and God led me to Elizabeth. I thank God for Elizabeth.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Marlene, We are so sorry to hear about Roy. Thank you for this wonderful review, Elizabeth values each and every one of her clients and is happy to help in any way possible no matter the time of day. She is dedicated and passionate to her profession. It's great you made a friend along the way. All of us here at Patriot Gold Group pride ourselves in exceptional customer service. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Staff

    Reviewed Feb. 13, 2025

    We converted our 401Ks to coins with Patriot Gold 6 years ago and since then we’ve made several withdrawals. All of them netted us almost 100% profit. We have been working with Jack ** for the entire time and he has been very helpful. We would recommend him to anybody!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Joe, for your wonderful review. We are very happy to hear that Jack Hanney provided you with exceptional customer service. Jack values his clients and always puts their needs first. We are thrilled to have you as part of our Patriot Gold Group family and look forward to servicing you for many years to come.

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    StaffRatesHonesty & Transparency

    Reviewed Jan. 30, 2025

    Liz have been accurate in representing her product, which I need. She strives to help me. Patriot GG has always stived to support her. I've made appx. $3,400 over three years. I am here because I need the returns. She always strives to my help me get maximum out of your services. We've have had a couple errors but she honest correct them. I am overall glad to give her a 5 star rating!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Brian, We are so happy to hear your satisfied and received amazing service from Liz. She is dedicated and passionate to her profession. All of us here at Patriot Gold Group pride ourselves in exceptional customer service. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

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    Customer ServiceStaff

    Reviewed Jan. 29, 2025

    I was very happy with how professional and polite Liz ** was in helping me feel comfortable in my decision to invest in Gold and Silver with Patriot Gold Group. She was very informative and very caring. I would definitely refer my family and friend to her. I can call Liz anytime I have questions and she always responds to me immediately.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Mark, Thank you, for this wonderful review. Liz values each and every one of her clients and is happy to help in any way possible no matter the time of day. She is dedicated and passionate to her profession. Thank you for offering to recommend to family and friends.
    All of us here at Patriot Gold Group pride ourselves in exceptional customer service.

    We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServiceRates

    Reviewed Jan. 29, 2025

    I am a complete novice in precious metal investing but because of market forecast and outlook, I thought I'd check it out. I contacted two other gold investment firms before contacting Liz **-Patriot Gold. I was immediately put at ease (although I was still green) by Liz and her knowledge and expertise in gold investing. I feel that she has my best interest at heart totally. 5 Star all the way!!!!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Luther, Thank you for your kind review. Liz has been in the industry for many years and cares about her clients best interest. She is dedicated and passionate about her profession. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

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    Staff

    Reviewed Jan. 29, 2025

    Kristen was very thorough and explained in detail what I can expect from Patriot Gold Group. She kept the ball rolling on the whole process all the way to the very end. Kristen told me exactly what I needed to do, how to get it done and the name and type of bullion I was buying. Kristen is top notch to work with and a very sweet and caring individual. Kristen you rock!!!!

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    Patriot Gold Group
    Response from Patriot Gold Group
    Kathy, Thank you for your wonderful review, Kristen works hard to make sure her client is well informed and taken care of. We are glad to hear you had such a great experience with

    Kristen and Patriot Gold Group! Welcome to the Patriot Gold Group family!

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    Staff

    Reviewed Jan. 29, 2025

    I am very grateful to have connected to Elizabeth and her daughter. It has been a pleasant experience and most of all safe knowing that my future is secure in Patriot Gold. Elizabeth is very patient and explains in detail about having Patriot Gold as a security for our future.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Laura, We appreciate your positive feedback and are happy that Liz provided you with exceptional customer service. Liz cares for her clients and makes sure their well taken care of. Welcome to the Patriot Gold Group family and we look forward to servicing you for many years to come.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    I chose Patriot Gold and worked with Elizabeth. She was very professional and responsive to all my calls and questions. She won my trust very quickly; I would recommend Patriot Gold with complete confidence to anyone. Thank you for this opportunity to promote such a good experience with a trustworthy company.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Sharon, We are so pleased to hear that Liz delivered exceptional customer service. Liz truly cares about her clients and thinks of them as family! She works hard to make sure her clients are well taken care of and is dedicated and passionate to her profession. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 27, 2025

    Extremely streamlined, professional, but down to earth! When you need to protect assets, Patriot Gold Group can keep you on the high ground. They're truly awesome, and now I feel more confident about my future. Thanks, Elizabeth, Kristen, Andy, and all of the Patriot Gold Group Family! The reason I contacted Patriot Gold Group is for the simplicity of transferring my IRA out of the stock markets, cash reserves, and converting them to tangible assets like gold and silver, it's a grand plan for fighting inflation.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Matt, thank you for taking the time to write such a thoughtful review. We are overjoyed that you have had such a positive experience working with us here at Patriot Gold Group. Kristen and Andy are dedicated and passionate to their profession. They work hard to make sure their clients are well taken care of. We look forward to servicing you for many years to come.

    Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed Jan. 26, 2025

    Matt worked with me, took the time to explain every aspect of the process and eased my anxious mind when I was looking to open a ‘metals’ investment account. He was so patient and understanding, explaining the things I didn’t even know to ask. I look forward to a long and profitable relationship, increasing both, my understanding and my profit margin. Thank you!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Karri, thank you for taking the time to write such a thoughtful review! Matt values each and every one of his clients and, he makes sure to deliver exceptional customer service to each one! We are overjoyed that you have had such a positive experience working with us here at Patriot Gold Group. Welcome to the patriot Gold Group family!

    Verified purchase
    Contract & TermsStaff

    Reviewed Dec. 19, 2024

    My wife and I were initially attracted to Patriot Gold because of their No Fee for Life Policy for qualified IRA transfers. Both my wife and I had Roth IRA's with our stock broker. Although my IRA amount was a little short to qualify for the No Fee Policy, I was allowed to purchase additional metals to make-up the difference. Our agent, Matt **, was very professional and helpful in handling the transfer of our assets to the new custodian and conversion to precious metals. Based upon my experience with Patriot Gold, I am very satisfied and highly recommend them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    William, we are happy to hear you had a wonderful experience with Matt McGuinn. He values each and every one of his customers and makes sure they are taken care of and receive exceptional customer service. We are happy you went with Patriot Gold Group, and we look forward to servicing you for many years to come. Welcome to the Patriot Gold Group Family.

    Verified purchase
    Staff

    Reviewed Dec. 19, 2024

    I have had the pleasure of dealing with Luke **. Luke is terrific. He is personable, and always gets right back to me if he doesn’t pick right up - even on weekends. He made the whole process easier than I expected and was patient explaining every step of the way. I am completely comfortable knowing I'm in good hands. Luke is right there with me.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Ricia, we are happy to hear you had a wonderful experience with Luke. He values each and every one of his clients and always makes sure they receive exceptional customer service. Welcome to the Patriot Gold Group family and we look forward to servicing you for many years to come.

    Verified purchase
    Staff

    Reviewed Dec. 17, 2024

    I wanted to thank Matt for his exceptional help and expertise during my transition to a SEP IRA. There were many roadblocks along the way with the company I transferred out of, but Matt was incredibly knowledgeable and supportive, guiding me through every challenge. His assistance made the process much smoother, and I truly appreciate his dedication to helping me navigate the complexities.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Adrian, for this wonderful review. We are thrilled to hear that Matt has delivered exceptional customer service. There is no greater joy than knowing that each customer feels they were helped every step of the way in their decision to purchase precious metals. We are happy you are part of the Patriot Gold Group family and look forward to servicing you for many years to come.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Dec. 17, 2024

    Kelly **, Sales; Will **, Sales Exec; Charley **; Michael **. All were very knowledgeable & helped me understand the concept of owning gold. I highly recommend the company & Will ** was wonderful, taking time to explain the whole process! I'm so glad I went with Patriot Gold Group! They went the extra mile to put me at ease & make sure I was well informed through the entire process!

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you, Florence, for your wonderful review. We are happy to hear that everyone at Patriot Gold Group provided you with exceptional customer service. They all are passionate about their work and strive to make sure their customers are well informed and taken care of.
    We are happy you chose us and look forward to servicing you for many years to come.

    Welcome to the Patriot Gold Group family!

    Verified purchase
    Rates

    Reviewed Dec. 16, 2024

    Patriot Gold Group made purchasing Gold and Silver so easy and seamless. Everything went very smoothly and they explained the options available and made it very easy to select exactly what we wanted. I would recommend Patriot Gold Group to anyone interested in investing in Gold and Silver. I will definitely be coming back to use them again in the future for all my investment needs.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your review, Teresa. We are happy to hear that you were provided with excellent service. Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed Dec. 16, 2024

    Matt was very knowledgeable and helpful on guiding you to achieve your goals. He specifically helps you get what you're looking for. If you have questions he can definitely answer them. Also can help you when you need sell. Just speaking with him helps you understand the process. I don't have anything else to say.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Kenny, we are happy to hear you had a wonderful experience with Matt. He values each and every one of his clients and always makes sure they are well informed throughout the process and satisfied. Welcome to the Patriot Gold Group family and we look forward to serving you for many years to come.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2024

    I didn't have any experience with purchasing metals prior to working with Patriot Gold Group. I knew that I didn’t want to stay in the stock market and determined that gold and silver were of the best options to protect and increase my money. Ron and Frank are knowledgeable and answered and explained every one of my questions until I had a comfortable understanding of the process. I plan to continue to invest in precious metals through PGG. I had checked with two other companies and chose Patriot because they seemed to be the most fair for my situation. I have no reservations in promoting this business and encourage anyone to contact them. They helping me protect my savings and they can help you too.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much for sharing your experience! We're delighted to hear that Ron and Frank were able to guide you through the process and provide the clarity you needed to feel comfortable with your investment. At Patriot Gold Group, our goal is to empower clients like you to make informed decisions about protecting and growing your savings. It means a lot to us that you chose Patriot after exploring your options, and we're honored to be a trusted partner in your journey with precious metals. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyValue

    Reviewed Dec. 13, 2024

    I had an excellent experience with Patriot Gold from start to finish. The customer service was outstanding, with knowledgeable representatives who were patient, professional, and willing to answer all of my questions. The process was smooth and transparent, and I felt confident in every step I took. The pricing was fair and competitive, which gave me peace of mind knowing I was getting good value. I especially appreciated how clearly everything was explained, ensuring there were no surprises along the way. Overall, I am extremely satisfied with my experience and look forward to working with Patriot Gold again in the future. I highly recommend them to anyone looking for a trustworthy and reliable partner for their precious metal investments.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Jonathan, for taking the time to write this wonderful review. We are happy to hear that our sales executives made sure you were well taken care of and informed along the whole process. They are passionate and dedicated to their profession. We value our clients and put their needs first. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group Family!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 12, 2024

    It was an easy process to rollover money to the Patriot Gold Group IRA. I have dealt with them three times with no problems. They handled the transfer which was quick and answered all questions. Once the transfer occurred I was able to easily choose the metal I wanted to invest in. Thanks.

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    Patriot Gold Group
    Response from Patriot Gold Group

    David, we are happy to hear that Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We value your feedback and look forward to working with you for many more years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 11, 2024

    Extremely helpful Team. I had problems with the company that I was transferring funds from, but Will and the Patriot Gold Team helped me through the entire process. Explained all the steps that I needed to take and I was able to understand everything. Still helpful months later. Thank you Will.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Suzan, Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Will and the Patriot Gold Group Team were able to assist you through the process and provide clarity every step of the way. It's wonderful to know that our team has continued to be helpful even months later. Your satisfaction and trust mean the world to us. Thank you for choosing Patriot Gold Group!

    Verified purchase
    Staff

    Reviewed Dec. 10, 2024

    Matt was so helpful in setting up my IRA. His professional guidance and personal understanding has been greatly appreciated. He has been available anytime I needed to speak with him. I feel confident in my choices concerning my retirement account as a result of his assistance and the reputation of his firm.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you, Kay, for taking the time to write and share your experience with us here at Patriot Gold Group.
    We appreciate your positive feedback and are happy that Matt McGuinn provided you with exceptional customer service.
    Matt cares for his clients and makes sure their well taken care of.

    Welcome to the Patriot Gold Group family and we look forward to servicing you for many years to come.

    Verified purchase
    Staff

    Reviewed Dec. 4, 2024

    I did a lot of research prior to choosing a Gold IRA for my 401K and ESOP rollovers. Frank and Ron were very knowledgeable and great to work with! I am very happy that I found them and Patriot Gold Group and would highly recommend them to anyone looking for a precious metals IRA, you can find a better company to work with.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for such a kind review Brett. Here at Patriot Gold Group we value each of our clients, and do our best to provide them with excellent service. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2024

    Andy and Tim were thorough, helpful, & patient when explaining precious metals investments. They listened to me and addressed my questions. Tim helped me fill out the forms and I didn't have to talk to my finance guy to transfer funds. Andy explained purchase options. Both always return calls quickly. I trust them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Linda, Thank you for your wonderful review, Andy and Tim work hard to make sure their client is well informed and taken care of. They are passionate and dedicated to their profession. We value our clients and always put their needs first. We look forward to working with you for many more years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    As a first-time investor in physical gold, I found Patriot Gold to be like talking to a friend. They give information that is easily understandable and without the aura of agressive sales people. They made my first purchase simple and easy. When I called MY representative months later, Will was the same warm, friendly guy who talked with me while he was driving. Wow! That's what I call availability...personal service. I highly recommend Patriot Gold to any and everyone!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Marlys thank you for such a lovely review! We are glad to hear you had such a great experience with Patriot Gold Group! I am glad that your representative was so warm and committed to customer care. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2024

    Matt and Kristen were very knowledgeable and helpful. They responded quickly to my questions and concerns, and since I already had my IRA funds in Money Market, the process was quick and seamless. I thank you very much for the assistance! I will recommend Patriot Gold Group to my friends.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you, Jennifer, for taking the time to write and share your experience with us here at Patriot Gold Group. We appreciate your positive feedback and are happy to hear that Matt and Kristin provided you with exceptional customer service.

    Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Oct. 22, 2024

    Patriot Gold Group made gold and silver investing a safe, profitable, and pleasurable experience for me. Their no fees for life IRA gives me peace of mind to know I will never be charged any additional fees. Luke did a phenomenal job of guiding me through the process of setting up my precious metals IRA. I'm very pleased with the service they provide and I highly recommend.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, David for your wonderful review. We are glad to hear Luke exceeded all your expectations. We strive to deliver exceptional customer service. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    Very professional and courteous instructions given by both Laura and Liz. The communication between Patriot (Laura & Liz) and myself was very clear and prompt. As I had numerous questions by both landline and emails. It was a pleasure dealing with both of them. The entire process was very smooth and timely. The account creation was quick along with the precious metal purchase. Very happy with the entire process.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Carmine for your wonderful review of Liz and Laura. Liz and Laura do an exceptional job at caring for their clients and we are glad that you had such a pleasurable experience working with us. We are very blessed to have you as part of our Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Staff

    Reviewed Oct. 14, 2024

    I recently worked with Michael C. at Patriot Gold Group, and I couldn't be more satisfied with the experience. Setting up my Gold IRA was incredibly easy, and transferring the funds was a smooth and hassle-free process. Michael was professional, knowledgeable, and answered all of my questions, making me feel confident throughout the entire process. I now have peace of mind knowing that I’ve diversified my portfolio with gold and silver as assets. Since making my purchase, I’ve already seen some solid growth, and I’m looking forward to the long-term benefits. Highly recommend!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Evan for your kind review. We are so pleased to hear that Michael provided you with exceptional service. We glad you had a well guided process. Making each customer feel that they were helped every step of the way is what we strive to do. We look forward to working with you for many more years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    StaffTransparencyFollow-Through

    Reviewed Oct. 13, 2024

    Jimmy was very informative and followed through with everything. We felt very confident with his explanation of the process. We are now going be buying some silver next from Jimmy. I know Patriot Gold is a highly trusted company and has a lot of awards. Thank you.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Steve for your review. We are so happy you chose Patriot Gold Group to work with. We are glad to hear Jimmy exceeded all your expectations. We strive to deliver exceptional customer service. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2024

    Andy is wonderful to work with. He is very patient answering questions for me. Andy made me feel very comfortable in my purchase of Silver and Gold. I have been telling my friend about Patriot Gold, and Highly recommended you. I look forward working with Andy **, he makes you feel part of the family. Andy said anytime I have a question, "Please do not hesitate to call." Great customer service. Thank you so much. Brian

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Brian for your wonderful review. We are happy that Andy Clay provided you with exceptional customer service. He always makes sure his clients are well informed and taken care of. He is dedicated and passionate about his profession. We appreciate your spreading the word about our company, referrals are very much appreciated. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed Sept. 28, 2024

    Dealing with Kristen has been a monumental decision. We didn’t know who we could trust. The person that had our monies held things up for months. Kristen was a great asset to me because she helped me take the next step towards finding our money. The place that had all our money had sent the money to a company that cleared the money and sent it to Patriot Gold so we could buy gold and silver. Kristen and I went over what I wanted and she then purchased all the coins for us.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Anne, for your wonderful review. We are happy that Kristen provided you with exceptional customer service. She always makes sure her clients are well informed and taken care of. We look forward to servicing you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2024

    We can not say enough about the Patriot Gold's outstanding Customer Service Representatives. Matt ** and Laura ** are absolutely the BEST! They both provided OUTSTANDING service in answering our questions and always responding on a very timely basis, if they were not immediately available. To top things off we received a personal call from one of the three principals at Patriot Gold, as a follow-up to our transaction that we greatly appreciated.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Scott, thank you for this wonderful review! We are overjoyed to hear that you received exceptional customer service from Laura and Matt.They both work hard to make sure their client is well informed and taken care of. Laura and Matt are passionate and dedicated to their profession. We look forward to serving you for many years to come. Welcome to the Patriot Gold Group family.

    Staff

    Reviewed Sept. 26, 2024

    I loved working with Patriot Gold Group, overall it was a very easy process and everyone that I worked with was very efficient and knowledgeable. I enjoyed my experience and I would recommend them to my friends and family.

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    Verified purchase
    PricePunctuality & SpeedFollow-ThroughHonesty & Transparency

    Reviewed Sept. 19, 2024

    When I purchased a large order of gold and silver, they told me that they would buy back my gold and silver if I ever wanted to sell it. Over 2 years later I needed some cash for another investment opportunity. I was very concerned that the buy back quote would not be reasonable. I check out other options to sell my precious metals, then contacted Patriot Gold. Their buy back quote was significantly better than another option. Their buy-back option exceeded my expectations. They were very fair. I will buy more precious metal from them because they did what they said they would do. Honesty is not easy to find.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Chuck, we are happy to hear that Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We value our clients and always put their needs first. We look forward to working with you for many more years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 19, 2024

    When I first made contact with Patriot Gold, I was anxious, having no experience, I was trepidatious and suspicious of my decision to invest in Silver. I was met by Jack **. Jack literally held my hand and walked me through a program that he thought would best fit my needs. There was no pressure and he advised me to take my time... I called back two days later and made the best economic decision ever.

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    Patriot Gold Group
    Response from Patriot Gold Group

    William, we are ecstatic to hear that you had such a wonderful experience with Patriot Gold Group. There is no greater Joy than knowing that our customer feels they were helped every step of the way in their decision to purchase precious metals. Jack is passionate about what he does and puts his clients' needs first. Welcome to the Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Staff

    Reviewed Sept. 18, 2024

    Not only did they have the right mix of good in gold and silver, but they were fantastic to work with. Matt and Laura, who assisted me, were delightful and knew their stuff without making me feel inferior while sharing information. Being somewhat new to converting 401K money to physical gold and silver, they made it seem like I was their only concern and answered all my questions without judgment.

    Every step has been a great experience, and I plan on doing more with Patriot Gold Group in the future. I like supporting the Patriots in the marketplace, and these guys are not among the many opportunists you will find when you start comparing companies. They are sincere, and I trust them with my money, so there is no better recommendation than that I can give.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you so much John for this wonderful heartfelt review of Matt and Laura.

    Matt and Laura do an exceptional job at caring for their clients. Their well-being and happiness is of the upmost importance to them, and we are glad that you had such a pleasurable experience working with us. We are very blessed to have you as part of our Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 17, 2024

    When I first contacted Patriot Gold I was looking for useful advice about a possible transfer from a 401k to a Gold IRA and I was fortunate to get the assistance of an extremely knowledgeable and professional sales rep. Not only did Mike take me through the process and steps needed for me to make the move to a gold IRA but he also received many calls with many questions from me and he explained everything in a clear and relatable manor. I was also fortunate to have some conversations with Charley **, a senior partner with Patriot Gold and he took the time to explain some additional scenarios that I questioned. I must say that I have had an excellent experience with the sales team in working through the process of this important financial move to help secure some of my wealth in order to get me through my retirement years. I highly recommend the Patriot Gold group to anyone who wants to maintain and grow their retirement savings.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Frank, for your wonderful review. We are very happy that Mike and Charley provided you with exceptional customer service. They both work hard to make sure their client is well informed and taken care of.They are passionate and dedicated to their profession. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2024

    Very satisfied with the service I received. Jim was very helpful and took a lot of time to explain all aspects of my transaction. Jim answered all of my questions and encouraged me to call back any time I had a question. I would recommend Patriot Gold Group to all my friends and family.

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    Verified purchase
    Staff

    Reviewed Sept. 4, 2024

    I was extremely impressed with all the team professionals at Patriot Gold Group! They really understood when I was going through a financial crisis how to help me in the process of liquidating some of my gold assets. Making it simple and understanding my needs. I will always recommend Patriot Gold Group to friends, family and others looking to invest in gold. Thank Patriot Gold Group Team!!!!

    Gilbert A. **

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for the 5-star review. We value your feedback and look forward to serving you again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 27, 2024

    I initially engaged with another gold firm, but I was disappointed by their communication and delays. That’s when I decided to reach out to the Patriot Group, and I’m so glad I did. From the start, Chance ** and Charlie ** were exceptional. I had little knowledge about the gold market, but they took the time to thoroughly educate me. They provided comprehensive literature and answered all of my questions with clarity and patience. Their professionalism and excellent communication made me feel confident in my decision to move forward. I never once had to follow up with them—they were always one step ahead. The paperwork process was quick and seamless, and I couldn’t be happier with the outcome. I highly recommend the Patriot Group & Chance and Charlie for anyone considering gold investments. I would also like to thank Elizabeth ** for her follow-up.

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    Response from Patriot Gold Group

    Thank you, Sheri, for your wonderful review. We are very happy that Chance and Charley provided you with exceptional customer service. They both work hard to make sure their client is well informed and taken care of. They are passionate and dedicated to their profession. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

    Staff

    Reviewed Aug. 15, 2024

    Thank you Patriot Gold Group. I worked with Matt and he walked me through each step of the process and he was very knowledgeable. He explained the process to me in detail and answered any and all of the questions that I had.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Brocque for this wonderful review! Matt takes pride in helping each one of his clients and we are proud to have helped you protect your assets. Welcome to the Patriot Gold Group family, we are glad to have you!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 13, 2024

    I have used Patriot Gold for over 2 years. No matter how big our how small your purchase is Jack ** and company. Treat all their clients the same. Patriot Gold company has been my support and always looks for avenues to earn, based on the current status of the markets. Jack has always given the current status of the markets and where he believes they are going today and in the future. Jack and Patriot Gold are the only company to work with for metals purchases and 401K rollovers. Don't wait, see them today.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Gene, for sharing your experience with Patriot Gold Group. We are pleased to hear that Jack has delivered exceptional customer service and proven to you how important each customer is to him. Jack values his clients and always puts their needs first. We look forward to working with you for many years to come and are happy to have you as part of the Patriot Gold Group family.

    Verified purchase

    Reviewed Aug. 7, 2024

    I converted a trust account to Gold several years ago. My wife just converted some gold Buffs to cash. I’m an older guy so do not believe in sweated small stuff but the Patriot Gold people handled everything to my satisfaction. I could not be more pleased with their personalities, really high marks

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Wayne for reviewing Patriot Gold Group. We are so happy to hear your experience with everyone at Patriot Gold Group was amazing.Welcome to the Patriot Gold Group family. We look forward to working with you for many more years to come.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2024

    My team at Patriot Gold, being Luke, Charley and Chance, have always been incredibly professional, kind, courteous and a pure pleasure in speaking with and having them assisting me with my IRA. They are also incredibly prompt/quick in replying to my phone calls/email messages!! (Which I appreciate!) I would highly recommend this company and team to all of my friends and family!

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    Patriot Gold Group
    Response from Patriot Gold Group
    We are pleased to hear that Luke, Charley and Chance delivered exceptional customer service.

    They work hard to make sure their clients are well taken care of. Luke, Charley and Chance are passionate at their profession and dedicated to the Patriot Gold Group. Thank you so much for this kind review and we look forward to servicing you for many more years to come.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 25, 2024

    They are great to work with and they coordinate with the custodian and make the experience hassle-free. They are completely dependable and I would not hesitate to recommend Patriot Gold Group to everyone. They are punctual. You will never have to wait for a response. They are dedicated to customer satisfaction.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Jackie, for your wonderful review. We take pride in providing 5 -Star customer service. Welcome to the Patriot Gold Group family. We look forward to serving you for many years to come.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffRates

    Reviewed July 16, 2024

    I wanted to thank the Patriot Gold (PG) Team for supporting my metals investment strategy. I had great confidence in knowing that the PG Support Team was always available via phone or email. Responses were prompt and spot on. It's hard to find vendors in this arena where you know your best interest is their goal. I never walked away from interactions with PG that caused me frustration or worry. Lastly, without PG guidance, I wouldn't have been able to significantly grow my holdings.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Peter, for this wonderful review. All of us here at Patriot Gold Group pride ourselves in exceptional customer service. We are glad to have you as part of our Patriot Gold Group family. Looking forward to providing you with 5-Star service for years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2024

    Luke and John ** were working together when I purchased the first order. Excellent combined communication with both as I was getting an excellent lesson on the gold market and the PATRIOT GOLD GROUP. Both Luke and John are always available to discuss the market and process any purchasing issues. Always having positive attitudes is most important when working on the phone and the future is positive.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Ronald, we are happy to hear you had a wonderful experience with Luke and John. They value each and every one of their clients and make sure they receive exceptional customer service. Welcome to the Patriot Gold Group family and we look forward to serving you for many years to come.

    Verified purchase
    Staff

    Reviewed July 9, 2024

    As an inexperienced investor in precious metals, I was very nervous. Patriot Gold representative Kristen ** helped me feel secure in both buying and selling by educating me in a very professional and supported manner. The process was streamlined with protocols that clearly outlined the steps for purchasing and receiving my metals and for selling. Not only did Patriot Gold take the worry out of investment they absolutely exceeded my expectations in professionalism.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you, Katherine, for your wonderful review. We are pleased to hear that you were provided with exceptional customer service. Kristen values her customers and always makes sure they are well informed throughout the process and satisfied.

    Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServicePriceRates

    Reviewed July 7, 2024

    Elizabeth tells it like it is and is Very Pleasant… Will always followed up with what to do next. Elizabeth kept me informed of many current pricings and why… Many competitors called trying to get my business and had nothing but good to say about Elizabeth and Patriot and said I made a wise decision to go with Patriot…but if I needed a comparison…they would try…

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Jim, for your heartfelt review and loyalty to Patriot Gold Group. Liz truly cares about her clients and thinks of them as family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2024

    I worked with Andy ** and Michael ** to set up a gold IRA. Both provided excellent service. I was in a great hurry to set up my IRA due to fears about the dollar. Andy understood that and worked with me promptly. He clearly explained all my options for purchase and vaulting. Michael helped with the paperwork promptly as well. I was quite pleased with their service.

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    Patriot Gold Group
    Response from Patriot Gold Group
    We are so pleased to hear that Andy and Michael delivered exceptional customer service.
    They work hard to make sure their clients are well taken care of.
    Andy and Michael are dedicated and passionate to their profession.
    We look forward to servicing you for many years to come.

    Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed June 29, 2024

    This was my first experience with a precious metals IRA. Charlie and Kristen made my experience very enjoyable. They were both very knowledgeable and patient and took great time to answer all of my questions. Would recommend them to anyone looking to get started with a precious metals IRA. Thank you, Patriot Gold!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for the warm words, LeeAnn. We take pride in providing our clients with top tier customer service!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed June 20, 2024

    Excellent company and people!!!! I highly recommend!!!! There is never any pressure to buy or sell!! They always listen and answer any question you have no matter how long it takes. Again, I highly recommend!! If you're not happy, neither are they. Please, whatever you do, don't pass this up. Just give them a call.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Richard it was a pleasure servicing you. We love our clients and look forward to a long time relationship with you.

    Verified purchase
    Staff

    Reviewed June 17, 2024

    I first did business with Jack ** and his Patriot Gold Group in 2019. And that was an awesome success for my 401K. Recently we sold our house and had some extra capital to invest in Silver Rounds 1-oz. And Jack could not have been more helpful and attentive in answering my questions and procuring my purchase - they arrived today secularly packaged. Jack followed me all the way in my purchase and my wife, and I will remain Patriot Gold Group customers for life.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Kurt, for your wonderful review and loyalty to Patriot Gold Group. Jack truly cares about his clients and thinks of them as family. Jack and all of us at Patriot Gold Group look forward to continuing to assist you for many more years to come.

    Verified purchase
    Staff

    Reviewed June 14, 2024

    This was my first time purchasing and Will ** was a true professional. He knew all the ins and outs of the products being sold and made me feel comfortable each step of the way. I expect to be purchasing more soon! I highly recommend this purchasing from this group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Tommy, we are happy to hear that you had a wonderful experience with Will. He values each and every one of his clients and makes sure they always receive exceptional customer service. Welcome to the Patriot Gold Group family!

    Verified purchase
    StaffTransparency

    Reviewed June 9, 2024

    My wife and I were discouraged when we discovered that our retirement accounts were not being managed well and that our rep has purchased metals that were different than those we had discussed. The rep died within a few months and we received no explanation or contact from the headquarters. Patriot Gold bailed us out and put us on a surer platform of holdings for our IRAs.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Edward, thank you for taking the time to write a review! Here at Patriot Gold Group we put the needs of our clients above all else. We are thrilled that your IRA's are now secure, welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed June 8, 2024

    Great company! Jimmy was very knowledgeable and made the process simple for me. I highly recommend Patriot Gold for converting your retirement savings into real assets. No matter what this world looks like in 10 years, I know my money is now safe. Gold is reclaiming its leading role on the world stage and I’m happy that I am strategically positioned to benefit from that, thanks to Patriot Gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Abel, thank you for taking the time to write such a thoughtful review! We are overjoyed that you have had such a positive experience working with us here at Patriot Gold Group. Welcome to the patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed June 6, 2024

    The reason I chose Patriot Gold was Kristen (**) and her ability to be genuine, personable but also clear in answering my questions. She was knowledgeable, responsive and conversations were a pleasure. The other "gold" firms could not even compare. Whenever there was an issue, she would always come back with a favorable resolution. Very happy and plan to remain with them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Lori, we are delighted to hear you have had a wonderful experience with Kristen! Kristen values each and every one of her clients and, she makes sure to deliver exceptional customer service to each one! Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed June 6, 2024

    I have been a Patriot Gold customer for many years. My sales rep is Andy **. Great customer service, prompt response, very knowledgeable about precious metal markets. I made a great profit based on they are knowledge and recommendations. zin addition. Patriot Gold provides free storage, which is fantastic. I highly recommend anyone who is interested in investing, precious metals.

    Sunny **

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    Patriot Gold Group
    Response from Patriot Gold Group

    Sunny, we are ecstatic to hear that you had such a wonderful experience with Andy! There is no greater joy than knowing that each customer feels they were helped every step of the way in their decision to purchase precious metals. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 5, 2024

    I originally rolled over my IRA into a precious metals IRA with Patriot Gold in 2022. Doing the rollover was a seamless and straightforward process. After that, I found I had a good many questions about the distribution process, as well as other aspects of this kind of IRA which were completely unfamiliar to me. Everyone I worked with was very welcoming of my questions and concerns as a first-time precious metals IRA account owner.

    Kristin was the go-to person for questions about paperwork regarding distributions, and she was extremely prompt and efficient, not to mention patient in answering niggling questions, as was my account rep Will. Andy was extremely knowledgeable about precious metals investing in general and willing to explain things, and not least, he was always available to return my call almost right away, including right after Christmas. Having now become more familiar with the process and knowing more about why it makes sense to invest in precious metals, I feel confident about investing my assets through this company and referring them to people I know.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Margaret, for sharing your experience with Patriot Gold Group! We greatly appreciate your positive feedback and are delighted that you had such a fantastic experience with us. Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed May 31, 2024

    All I know about this company is professional people running around for long time doing business with all respected and responsible managers who specialize with good investors for better investment for all customers. Thank you Jack very much for taking care of me. Any time I needed help you are there for me.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you for your kind works Mohamed. Jack values his clients and truly puts his heart into this company.

    We love hearing that you received exceptional customer service and look forward to serving you for many years to come. Glad you are part of the Patriot Gold Group family.

    Verified purchase
    Sales & MarketingStaff

    Reviewed May 29, 2024

    The process of purchasing gold and silver through Patriot Gold was easy and I would most definitely recommend friends and family to purchase gold and silver through Patriot Gold. My sales professionals Tim and Kevin were great to work with and I appreciate their knowledge and expertise. If I were ever in need of purchasing gold or silver again I would look no further than Patriot Gold for my gold and silver needs.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience with the Patriot Gold Group! It lets us know we are doing something right. If there's anything anything else we can help you with, please let us know.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 29, 2024

    After doing some research I decided on The Patriot Gold Group. I called and a sales rep by the name of Liz ** answered the call right away. She came across very professional but more importantly had super knowledge about Patriot Gold Group's precious metals which I was soon to invest in. She sold me on the IRA by answering the many questions I asked her, and I thank her for that. Truly was an educational experience and Ms. ** made me feel right at home. Thank you Liz!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are thrilled to hear Liz is providing you with the exceptional customer service Patriot Gold Group strives for. Liz values each and every one of her clients and is happy to help in any way possible. Thank you for allowing Patriot Gold Group the opportunity to service your precious metals needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 20, 2024

    I'm really happy I went with Patriot Gold group. I deal with Andy ** on a regular basis and he is very professional, and I never feel as though he is in a rush to get me off the phone. He takes his time and answers any questions I may have. I would definitely recommend Patriot Gold group to anyone who is considering rolling over their 401K into precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are thrilled you had a wonderful experience with Andy. Andy values each and every one of his clients and strives to deliver exceptional customer service! We welcome you to our Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed May 16, 2024

    From our first conversation with Elizabeth, we knew we made the right decision in choosing Patriot Gold. She expertly guided us through navigating the somewhat daunting process of transferring our hard-earned retirement to precious metals. Elizabeth put our minds at ease and made us feel like we were talking to a long-time friend. In addition to her knowledge and professionalism, she is one of the most delightful people with whom I've ever had the pleasure of interacting. I can't say enough good things!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Stephanie, for your heartfelt review. Liz loves serving her clients, whom she considers family, and she truly puts her heart into her work. People like you make all of us at Patriot Gold Group feel incredibly blessed. We are looking forward to working with you for many more years to come.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 16, 2024

    I have been researching different precious metals companies; Birch Gold Group, American Hartford Gold, and Lear Capital. As soon as I sent for information I would get a call immediately from someone that would gauge my interest and then they would put me on hold and ask me to wait until they could find someone to talk to me, I immediately hung up. When I sent for information from Patriot Gold Group, the account manager that handles my account called me directly without this middle person. When I am dealing with important things such as my retirement funds, it is very important for me that I feel the company cares as much about my money as I do. They answered all my questions immediately and assisted me through the whole process. Where other companies tried to bribe me with free gold and silver to gain my account, Patriot Gold Group won me over with their direct customer approach.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Thomas, for sharing your experience with Patriot Gold Group! We greatly appreciate your kind words and are delighted that you had such a positive experience with us. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 15, 2024

    Luke ** is very quick to return our calls each time we have reached out and left a message. He always spends the time that is needed to review our portfolio and makes sure we understand all of the aspects of our account. We have never felt rushed or put off. He is great to work with.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are thrilled to hear Luke is providing you with the exceptional customer service Patriot Gold Group strives for. Luke values each and every one of his clients and is happy to help in any way possible. Thank you for allowing us the opportunity to service your precious metals needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2024

    Very happy with service and helping me understanding the process. Everything was great and I looking forward to dealing with this company. I was very hesitant since this was my first time dealing with this company but after the first phone call this hesitant was erased. Looking forward to my future with this company. Thank you for holding my hand and answering all my questions and concerns.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Kenneth, for sharing your experience with Patriot Gold Group! We truly value your positive feedback and are thrilled that you had such a wonderful experience with us. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2024

    The 401K through the company that I work for is managed by BlackRock Financial, whom I do not agree with their business practices. I was looking to move my money into an IRA, and with additional concerns about the stability of the dollar, I wanted to look at precious metals. Through my research of different precious metals companies, I Came Upon the Patriot Gold Group. I contacted Patriot gold and was connected with Andy **. Andy took the time to go through the various options that they have available and to answer all my questions. I felt confident in moving my money into a gold IRA after talking with him. He was very polite and personable and gave me suggestions to consider.

    Through his guidance I was able to get my 401k moved over into a precious metals Ira with Patriot gold. He has serviced my account very well and has promptly responded to all my calls and emails. He has helped guide me though never telling me what I should do. I have a unique situation and he has been very understanding and helpful. I would recommend him to anyone looking to better understand precious metals and their options in investing in them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you David for taking the time to write and share your experience with us here at Patriot Gold Group! We appreciate your positive feedback and we are overjoyed that you had such a great experience with us. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServiceCommunication

    Reviewed May 13, 2024

    I can’t believe it was so easy! All my questions were answered and assistance was provided throughout the process. Additional transactions were even easier. My knowledge of precious metals has increased and the follow up emails keep me informed about what is going on with precious metals globally. I am completely satisfied with my decision to make my purchase with Patriot Gold. I will continue to recommend Patriot Gold to my friends and colleagues.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you April for trusting us with your precious metals purchase. We are happy to hear how smoothly the process went. At Patriot Gold Group we strive to ensure that all of our clients are happy every step of the way! Welcome to the Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed May 13, 2024

    It was tough researching companies to roll over our IRA into precious metals. There are quite a few charlatans out there that would rather take your money through extremely high premiums, than to help you find what is right for your circumstance. Even though Matt was very helpful and patient in teaching us about metals and how the process works, please do your research first as to what TYPE of coin or round to purchase for an IRA. It will help you understand that not all coins are IRA eligible. Matt also walked us through the process of what happens after an order is completed. It does take time for the vault to certify the metals within the vault. Sometimes, depending on the type of coin, round or bar, it takes time for the certification process to complete. All in all, the folks at Patriot Gold were very helpful in our IRA rollovers.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Terri, for pointing this out in your review it goes to show the importance of honest people writing a review like this. You could not have been in better hands; Matt is wonderful in explaining how the IRA process works and what metals are eligible. That is great advice to share with others. We are thrilled to have you as part of our Patriot Gold Group family.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 10, 2024

    Kristen was our representative for or IRA gold and silver transaction. She made it very easy and was put us at ease with our investment. She was also quick to answer our many questions quickly. We would highly recommend working with her and the Patriot Gold Group. We spoke to some other investment companies before Patriot, but we're not impressed with their answers. I would highly recommend working with Kristen and Patriot as a balanced portfolio.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are so happy you chose Patriot Gold Group to work with. We strive to deliver exceptional customer service. We look forward to working with you for many years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer Service

    Reviewed May 10, 2024

    Very good customer service. Will and Andy had great customer service. Very personable and answered my questions. I would recommend this company to my friends and associates. I do not know my order number. Patriot Gold Group is great. Question: once I start taking out assets once I’m over 72 does this come as actual assets or cash.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Chris, thank you for taking the time to write such a thoughtful review. We are so happy to hear that you received exceptional customer service and feel comfortable in choosing Patriot Gold Group for your precious metals purchase. To answer your question, I have reached out to your sales executive and you can expect a call from him explaining the details of your purchase. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 10, 2024

    I needed to put my IRA into something that would be safe, secure and profitable. I seen a advertisement on News Max, Patriot Gold with Jack Hanney in it. Just what I was looking for a precious metals IRA account. I called Jack and He helped me out right over the phone. He chose some gold and silver to invest my money in. I had enough to in that I qualified in a no-fee-for-life account. What a great deal.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Joseph we are so happy you saw us on News Max and chose to work with us. Jack strives to deliver exceptional customer service to all his clients. Welcome to the Patriot Gold Group family and we look forward to serving you for many years to come.

    Verified purchase
    Customer ServiceStaffSales Tactics

    Reviewed May 9, 2024

    Four years ago my objective was to secure some of my investments in silver and gold. When I called Patriot Gold, there was no high pressure, just lots of good information. As this was all new to me, I wanted to be certain that I was investing smart. Jack, the owner, guided me though the process of transfers which was so easy. I'm very happy with my investments and highly recommend Patriot Gold! Investment is secure and reports are available. Jack has been very responsive when I've had questions over the years. You can't go wrong with Patriot Gold as they put customer first!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are so pleased to hear that Jack provided you with exceptional customer service. Making each customer feel that they were helped every step of the way is what we strive to do. We look forward to working with you for many more years to come. Welcome to the Patriot Gold Group family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 9, 2024

    4 Years ago I searched for a Precious metal company and found Patriot Gold Group, they had good reviews and the name caught my eye. When I called I got a person on the phone who took time to explain precious metals to me. This company has human to human contact rather than AI trying to step in. When you have a question you get prompt human contact to ask all the questions you need. Even though there are many customers I always feel like I have personal connection with the representative. This company makes you feel like a client not a number or an account. I have appreciated the customer service from Andy Clay to all the back office personnel that keep the company running. I can’t think of one negative thing to say. I wish all companies would go back to how Patriot Gold Group handles their customers.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you, Catherine, for this wonderful review. We are thrilled to hear that Andy and the Patriot Gold Group has delivered exceptional customer service. We value our clients and always put their needs first.

    We are happy you are part of the Patriot Gold Group family and look forward to servicing you for many years to come.

    Verified purchase
    Contract & TermsSales & MarketingPunctuality & SpeedStaff

    Reviewed May 8, 2024

    After seeing Patriot Gold Group ads on Newsmax, I contacted them to set up a No Fee for Life IRA. They were prompt, courteous and answered all of my questions. I was impressed. Andy ** is my account rep, a Marine Corps vet, and a heck of a nice guy. My brokerage IRA transferred quickly, my account was funded, and Andy guided me through my precious metals selection. Everything was simple and easy. Patriot Gold Group is top notch. Highly recommended!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much Michael for this wonderful review of Andy. Andy genuinely cares for his clients and that is what we love about him. Each client's well being and happiness comes first and foremost at Patriot Gold Group. Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed May 8, 2024

    I made a purchase of gold and silver and also sold some back to you. I am very happy with my interactions with Ron and Frank. All Frank and Ron want to talk about is me and my needs. If I could give them more than 5 stars I would. They're excellent.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for taking the time to share such a positive review, David. We're grateful to have you in the Patriot Gold Group family!

    Verified purchase
    StaffRatesTransparency

    Reviewed May 8, 2024

    When my family and I decided to invest in precious metals, we had done some research on our own, but these were largely uncharted waters for us. Patriot Gold Group and their employees, have been trustworthy, transparent, efficient and helpful. We are repeat customers and would not hesitate to recommend them to friends and family interested in precious metals.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are thrilled to have you as part of our Patriot Gold Group family. Our customers needs are our number one priority. We strive to make sure you are happy. We look forward to servicing you and your family for years to come.

    Verified purchase
    Staff

    Reviewed May 6, 2024

    Every interaction I've had with Liz from the very first time I talked to her when I set up my account to requesting a distribution, Liz has been extremely helpful and always willing to answer all my questions. She is very informative and always willing to listen. She is a great asset to Patriot Gold Group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Michele, for the wonderful review. Liz loves her clients and is always available to answer any questions. Welcome to the Patriot Gold Group family and we look forward to serving you for many years to come.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 6, 2024

    Ron and Frank were very helpful in helping us make a informed decision about converting our retirement account into precious metals. Ron has always been available to answer or return my calls when I have had questions. His newsletter is very informative. Their knowledge was spot on with the current market conditions. We appreciate their help in securing our future. God bless them.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Hi Doug! We are very happy to hear that Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We look forward to working with you for many years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed May 2, 2024

    All the people I've had the pleasure of speaking with were so nice & so helpful with converting my 401(k) into a precious metal IRA. I spoke with representatives from other companies & made the decision to deal with The Patriot Gold Group. I absolutely know I made the right decision & I would recommend The Patriot Gold Group to all my friends & family.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for your kind words, Russ. We are happy that your experience with us has been exceptional and that you are letting others know. We are happy you made the choice to join the Patriot Gold Group family and look forward to serving you for many years to come.

    Verified purchase
    Customer Service

    Reviewed May 2, 2024

    Awesome customer service! Thank you so much for your sound advice. I feel so much better having a tangible goods at my disposal! I plan on purchasing more soon. I have talked to others about this opportunity. Looks forward to talking about starting a coin collection election as well. Need advice for sure! Thanks again for your awesome advice!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are very happy Andy and Will provided you with exceptional customer service. They both work hard to make sure their client is well informed and taken care of. We love hearing that you have let others know about your positive experience with us. Glad to have you in the Patriot Gold Group family.

    Verified purchase
    Customer Service

    Reviewed May 1, 2024

    Ron was very clear and described how to evaluate what the market is doing and why Gold/Silver is a safer bet. Having done my research we were agreeing with the diagnosis of the economy and how hostile the market is to any reserves. When you first get your information packet, get your notepad ready because the introduction to IRA/Gold and Silver is fairly information dense.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for sharing your experience with Patriot Gold Group. We are pleased to hear that we have proven worthy of your expectations and delivered exceptional customer service. We value our clients and always put their needs first today, tomorrow, and forever. We look forward to working with you for many years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Sales & MarketingStaffTransparencyHonesty & Transparency

    Reviewed May 1, 2024

    I am very thankful I found Mike and Patriot Gold Group to assist me in making some very important purchases. I was anxious about finding a trustworthy company and knowledgeable staff to make such an important purchase and I am relieved to have experienced and excellent service through Patriot Gold Group and Mike. I had quite an extensive list of questions and concerns and Mike was patient and answered my questions and concerns in detail. I never felt pressured or rushed through the process. The transaction was simple and smooth. I will definitely be making another transaction with them soon. Thank you for being honest, transparent and providing excellent service.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you for taking the time to share your positive review, Joanna. We're grateful to have you as a customer here at Patriot Gold Group.

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed April 30, 2024

    The Patriot Gold Group has an established reputation and history which provides a credible basis for trust, and I am impressed with their precious metal expertise, knowledge, and customer service. My Patriot Gold Group Customer Service representatives were very courteous and responsive to my periodic questions. They helped me to better understand and clarify my investment options and assisted with the transfer procedures required to shift my retirement funds to them. I also highly valve the "No Fee for Life" service benefit associated with my account which was not an option in other competitive precious metal businesses. So I highly recommend them without reservation!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are pleased you had such a positive experience. Our knowledgeable account executives take pride in providing exceptional customer service. We are happy you chose to join the Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2024

    Patriot Gold Groups integrity was the most important to me when purchasing in this field of endeavor. Jack the owner understands the needs of his clientele and his knowledge is unquestionable. If you're looking to invest in the Gold or silver market don’t hesitate to inquire at Patriot Gold Group. James

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    Patriot Gold Group
    Response from Patriot Gold Group
    We are so pleased to hear that Jack provided you with exceptional customer service.
    Being honest and putting clients' needs first is what you get when joining the Patriot Gold Group Family.

    We are so happy to have you and hope to service you for many more years to come.

    Verified purchase
    Staff

    Reviewed April 26, 2024

    I entrusted my investments with Patriot Gold Group because of their excellent reputation, which was further solidified by a negative experience with another company. Despite purchasing some silver from a company recommended by well-known personalities, I was left unimpressed by their unprofessional interaction with me, a retired executive. In stark contrast, the representatives from Patriot Gold Group, Dan, Tim, and Andy were professional and knowledgeable. They answered my questions patiently and respectfully, never making me feel rushed. This positive experience has made me a happy investor and I am eager to recommend Patriot Gold Group to anyone looking for a professional gold and silver business.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We really appreciate you taking the time to share your experience and are glad we could be of service. If you have any further needs or questions, please reach out!

    Verified purchase
    RatesHonesty & Transparency

    Reviewed April 25, 2024

    I purchased 25 1oz gold bars from Frank and Ron in 2022 and the transaction was seamless. I recently, 2024, liquidated my gold to be able to fund growth in my business as that transaction seamless as well. I made a nice profit and am glad I chose to work with Frank and Ron as they are very honest and upfront on how the process works. I will definitely recommend them to friends and family interesting in the gold rush and hope to do business with them in the near term.

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    Response from Patriot Gold Group

    We are so pleased to hear that Ron and Frank delivered exceptional customer service bringing it full circle. Ron and Frank work hard to make sure their clients are well taken care of. They are passionate and dedicated to their profession. We look forward to servicing you again and thank you for the opportunity to do so.

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed April 25, 2024

    I needed to sell a portion of my medals. Jack made the sale very simple and quick. The funds were wired to my bank account in a reasonable amount of time. I look forward to more investing with Jack and Patriot Gold. I will also be sharing my experience with family and friends.

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    Response from Patriot Gold Group
    We are happy to hear that Jack made this process seamless and quick. He always strives to provide exceptional customer service. We love to receive referrals from happy customers.

    Thank you for being part of our Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed April 24, 2024

    My metals order was a very smooth and easy transaction with extremely knowledgeable representatives. Patriot Gold Group came highly recommended by a family member who also had a fantastic experience with their metals purchase so I expected five-star service and that is exactly what I recieved. I am exceptionally pleased with the proficiency and expertise of Patriot Gold Group.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you, Robert, we love when our clients refer their friends and family. Our number one goal at Patriot Gold Group is to provide exceptional customer service every step of the way. We are thrilled to have you as part of our family and look forward to servicing you for many years to come.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2024

    My experience in opening a new precious metals IRA account with Patriot Gold Group has been very positive, from first contact to present. We initially spoke to Bo, and then worked closely with Will and Michael throughout the process. Compared to another firm that I approached prior to Patriot, the service level was head and shoulders above. The entire team is courteous, professional and above all, prompt and efficient in making the account process a positive experience. Calls and questions are handled quickly. Thanks to Liz F for following up to ensure that my account is being handled to my complete satisfaction. This is an excellent company and team to work with. Thanks!

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    Response from Patriot Gold Group

    Thank you Mark for this wonderful review. All of us here at Patriot Gold Group pride ourselves in exceptional customer service. We look forward to providing you with 5-star service for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed April 24, 2024

    Patriot Gold is awesome! I had setup a metals Roth IRA about 15 years ago that I wanted to take a distribution on and had called 4-5 companies that heavily advertise their metals services on the 'net (including the so-called "Christian" based ones) to see if they could assist. However, unless I was a previous customer and had bought gold from them in the past, I was told in no uncertain terms by all, either semi-politely or might I say rather rudely, that they would not be able or willing to help.

    However, my wife serendipitously found Patriot Gold based on a friend's recommendation and after calling and being connected to Luke from the company, he patiently listened to my dilemma and even though I was essentially a total stranger, Luke took the time from his busy schedule to do the paperwork and get this taken care of for me in record time--without his assistance, we would probably still be stuck. He is obviously a man of true principles, takes pride in his work, and believes in great customer service, which sadly is getting harder to find in our current culture, and I would wholeheartedly recommend Luke, his staff, and Patriot Gold for any gold or other metals needs!

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    Response from Patriot Gold Group

    We are thrilled to hear Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We value our clients and always put their needs first. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 23, 2024

    Will did a great job patiently listening to my questions and helping me through the process. He responded quickly to my calls and even talked to me after hours. Will showed himself to be knowledgeable and competent. If you are looking for great service, I would heartily recommend Will to anyone.

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    Patriot Gold Group
    Response from Patriot Gold Group
    Thank you for such kind words about Will. He truly values his clients and always puts their needs first.

    We welcome you to our Patriot Gold Group family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 22, 2024

    I recently spoke with the CEO of Patriot Gold Group, Jack Hanney, because I had some questions about investing in gold/silver. I don't know the 1st thing about doing this, and Jack patiently took the time to explain things to me, in layman's terms, so I could make an educated decision. Not only is he very friendly, knowledgeable and patient, he is very prompt about returning phone calls and emails! Definitely 5 stars and would recommend Patriot Gold Group to all of my friends.

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    Response from Patriot Gold Group

    We are thrilled to hear that your transaction with us went seamlessly, and that Jack provided you with exceptional customer service. We look forward to servicing you for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Sales & MarketingStaffBillingRates

    Reviewed April 21, 2024

    My wife and I, wishing to shield bank interest from the greedy IRS, chose to finally consider buying precious metals. I went to Patriot Gold Group, having seen their advertising presence on Newsmax TV. I scouted their site carefully and we made our choice to purchase. Our sales Rep was Jim **, and we have been pleased with his performance in all three purchases. He was knowledgeable, informative, careful to explain each step and genial. Jim ** and Patriot Gold Group were very thorough with each purchase. Thanks for taking good care of a returning customer each of the followup purchases. We may likely be customers again in the future. I have recommended Patriot Gold Group already to friends. Bill **

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    Response from Patriot Gold Group

    We are thrilled to hear Jim was able to help you with your purchase and provided you with exceptional customer service every step of the way. We look forward to servicing you for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed April 19, 2024

    I needed some money quickly to move and I explained I had no choice and he understood and immediately helped me and I am so appreciative. I am now safe and was able to take care of the bills and pay down payment needed. I am so glad I made the decision to do this back when I did.

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    Response from Patriot Gold Group

    We are happy to hear your sales executive was quick at responding to your situation that needed immediate attention. Customer service is top priority here. We will always put our customers needs first. We look forward to servicing you for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase

    Reviewed April 19, 2024

    This is an absolute great company! Any questions or concerns are addressed immediately. Great people to work with! I would recommend this company to anyone looking to invest in gold and or silver. They made it very easy to roll my traditional IRA over into metals. I and my wife totally appreciate what this company does and stands for, we appreciate everything they did and do for us and our family.

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    Response from Patriot Gold Group

    We are thrilled to hear Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We value our clients and always put their needs first. We look forward to working with you for many years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2024

    Will was extremely helpful and made the transaction easy for me to accomplish and the understanding. He told me I could call him at any time if I had a question or problem with my order. When I called him with question's he either answered or returned my call quickly. I really appreciate all the behind the scenes that was done on my behalf.

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    Response from Patriot Gold Group

    Thank you so much John for this wonderful heartfelt review of Will. Will Manning does an exceptional job at caring for his clients. Their well being and happiness is of the utmost importance to him, and we are glad that you had such a pleasurable experience working with us. We are so blessed to have you as part of our Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2024

    Very Friendly and understanding of all our questions and concerns. Explained everything to us so that we understood and listened to what we had to say. We look forward to seeing our investment grow over the next few years. We feel that this is a better investment than the traditional stock market IRAs.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you so much Craig for this wonderful review. We are so happy to hear your experience with everyone at Patriot Gold Group has been wonderful. We are so happy to have you as part of our Patriot Gold Group family.

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    Staff

    Reviewed April 18, 2024

    Their team was patient and took the time to understand my financial goals and risk tolerance before making any recommendations. They also provided me with various options and explained them each, which helped me make an informed decision.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Hi Shirley! We are very happy to hear that Patriot Gold Group has proven worthy of your expectations and delivers on exceptional customer service. We value our clients and always put their needs first. We look forward to working with you for many years to come. Welcome to our Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 17, 2024

    On June 12th, 2023. I contacted Patriot Gold Group after doing my due diligence home work finding the right company for me. Dick ** was a personal friend of my late husband Mel ** and he highly recommended you on his emails that I receive. Kristen helped me so much. She made me feel comfortable handling my IRA rollover and gave me the best advice about how to invest what I had in which I am eternally grateful!

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are so pleased to hear you felt comfortable, and Kristen provided you with exceptional customer service. We look forward to servicing you for years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed April 13, 2024

    Jack Hanney and Patriot Gold Group are top notch, and here’s why! Back in 2020, I decided it was time to convert my IRA and 401k into precious metals. The idea of moving my personal retirement funds from a traditional portfolio into metals was a big decision, so I did my careful research and due diligence. After watching how articulate and knowledgeable Jack was in all of his major news interviews, I contacted Patriot Gold Group. How often do you get a call back from the CEO of any company? Well, Jack, the CEO himself, contacted me, and we connected right away! His enlightening conversation immediately gave me the “go” signal to move forward.

    From our initial planning session in 2020 and fast forward to today, Jack consistently provides an EXCEPTIONAL customer experience. Jack is seasoned professional, responsive, energetic, efficient, and patient―going above and beyond every step of the way. Most importantly, Jack is always available to meet my needs. Along with being an expert in his field, Jack is a delightful person who operates with strong guiding principles and values of honesty and integrity—all wrapped up in a great sense of humor. I SO appreciate Jack and his stellar team, including Charlie and Liz. I highly recommend Patriot Gold Group, bar none. Thank you, Jack, for representing me with your unmatched expertise and brilliant program. Now, I have a diversified portfolio to achieve my long-term financial goals and financial stability. Much appreciation and continued success!! Gigi

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you G. Appreciate your kind words and business. Looking forward to a positive long relationship.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 11, 2024

    These guys are great. They walk you through the steps, they send all the info and answer all questions. I receive letters and information each month on subjects that are relevant. They respond to any questions I have in a prompt fashion. I have had no complaints since I started the process.

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    Response from Patriot Gold Group

    We are thrilled to hear you have had a great experience with Ron and Frank. They are a huge asset to our team and treat their clients like family. We look forward to servicing you for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2024

    Had a great experience with moving funds from one account to purchasing gold and silver with Liz’s assistance. She explained the process step by step and answered all my questions with ease. She also would call to check in with me regarding my account with Patriot Gold. Excellent service, and I would recommend her service to others.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Becca, we love to hear that our customers enjoy working with their Account Representative. Liz really cares about her customers. We are glad to hear that you enjoyed your experience with Patriot Gold Group.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed April 11, 2024

    Patriot Gold Group made my first time buying precious metals so convenient and easy that I went back for seconds! It was quick and easy. Their estimate of current market value was spot on. I'm comfortable with a valued asset I can see and touch in the safety in my safe.

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    Patriot Gold Group
    Response from Patriot Gold Group

    James,Patriot Gold Group is glad to hear that you has an excellent experience with us! You are wise for investing in precious metals! Thank you for your review!

    Verified purchase
    CoverageSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 5, 2024

    The rep I spoke and worked with, Jim was friendly, knowledgeable and patient. He detailed the purchase minimum investment, the process and the steps I would have to take to completing my first purchase. After speaking with him and before making the commitment to purchase, I searched online through various sources to verify Patriot Gold Group claims of reputation, which I was very impressed.

    I was actually convinced from our first conversation, as Jim was very easy to speak with and I had a multitude of questions regarding pricing, purchase process, storage and insurance. Jim was not in the least pushy or trying to make a quick sale or commitment and respectful of my decision, whatever I decided would be best for me. Excellent overall experience from start to finish. I would definitely return to Patriot Gold group for future purchases. Highly recommended! Confirmed 2 purchases made.

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    Response from Patriot Gold Group

    We are so pleased to hear that Jim provided you with exceptional customer service. Patriot Gold Group prides itself on putting our customers needs first. Welcome to our Patriot Gold Group family. We look forward to servicing you for years to come.

    Verified purchase
    Sales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed April 4, 2024

    Salesperson was upfront and honest and very respectful. My gold and silver choices were clearly defined as well as all purchase options. The spot price of both silver and gold was explained correctly. Product shipment was delivered on time and discreetly. Once product was received I inspected the silver and gold and it was correct.

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    Response from Patriot Gold Group

    Michael, we are ecstatic to hear that you had such a wonderful experience with Patriot Gold Group! There is no greater joy than knowing that each customer feels they were helped every step of the way in their decision to purchase precious metals. Welcome to the Patriot Gold Group family!

    Verified purchase
    Staff

    Reviewed April 3, 2024

    As a first time gold and silver purchaser, I didn’t know what to expect and how much to invest in. Frank ** was very helpful explaining the differences between silver and gold and the benefit of how much to purchase for my portfolio. He answered all my questions and was very courteous. I am pleased with my experience.

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    Response from Patriot Gold Group

    We are happy to hear Frank provided you with exceptional customer service and was so helpful with his guidance and help in your decision on your precious metals purchase. We look forward to working with you for many years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed April 3, 2024

    Matt ** has provided excellent attention to our accounts with Patriot Gold. My recent experience was just amazing. Matt is profession and knowledgeable which makes the process so easy. He listens and then offers solutions. He thinks outside of the box when a challenge arises. He recently went above and beyond to expedite an urgent transfer. I was not sure what to do but Matt came to the rescue. His empathy and leadership qualities are so greatly appreciated that I have recommended Matt and Patriot Gold to all of my family and friends. It’s a win win relationship with Matt and the folks at Patriot Gold. Matt gets a Gold Star from me!

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    Response from Patriot Gold Group

    We are very happy to hear that Matt has continuely provided you with exceptional customer service through the years. Matt is very knowledgeable in his field and we are extremely fortunate to have him on our team at Patriot Gold Group. Thank you for being part of our precious metals family. We look forward to servicing you for years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2024

    PATRIOT GOLD GROUP came highly recommended by a close friend. They upheld their reputation and made me feel very confident in our dealings. I would strongly suggest them to a first time buyer or a seasoned client. Communication and education were key factors for me and Patriot Gold Group were excellent on both fronts.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are thrilled to hear we exceeded your expectations and we’re able to uphold our reputation. Patriot Gold Group values our clients and always puts their needs first. We welcome you to our family and look forward to working with you for many years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 29, 2024

    Ron and Frank have been exceptional when it comes to my needs and my mothers. They both took the time to explain the options that I had and the benefits to establishing my assets. I was so impressed with how they treated me that I got my mother to move her 401k retirement out of the stock market into metals. I have maintained a professional relationship with both of them over the last 4 years. I would definitely recommend them to others.

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    Response from Patriot Gold Group

    We are truly happy to hear you put your trust in Patriot Gold Group. There is no greater compliment than referring someone to us, especially a family member. Ron and Frank love what they do and always put their clients needs first. They are committed to delivering exceptional customer service. We are so happy to have you as part of our Patriot Gold Group family. We look forward to servicing you for many years to come.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 26, 2024

    The process of setting up my funded IRA was very easy, the representative was informative and friendly and acted quickly. If I have any questions, I know where to address them and can anticipate a professional, quick resolution. Financial issues can be daunting and I appreciate the assistance provided during this funding.

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    Response from Patriot Gold Group

    Thank you for this wonderful review! We are so happy to hear your experience with everyone at Patriot Gold Group has been positive. Welcome to the Patriot Gold Group family!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2024

    Mike ** has provided exceptional customer service to me. He was very patient with me explaining the process, terminology, and references in buying a gold/silver IRA. He asked me a lot of questions to find out what my needs were and what exactly I expected and wanted. His advice was very important in what I chose to buy. The whole process was easy and very quick considering both of our schedules. I had a lot of questions and he answered each one. Mike was also very pleasant to talk and deal with.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Mike loves what he does and values each and every one of his clients. We are so happy to hear you received exceptional customer service and feel comfortable that you chose Patriot Gold Group for your precious metals purchase. Welcome to our family. We look forward to working with you for many years to come.

    Verified purchase
    Staff

    Reviewed March 26, 2024

    I am very pleased to review both John and Ron of Patriot Gold Group. From the first time I spoke with both of them, I was sure that I was confident of their individual abilities to handle my account. I felt that my questions were answered thoroughly, and that instilled confidence in the company. Each answered my questions, and made the experience seamless. I am very confident in both John and Ron's expertise, and am happy with their efficiency and guidance.

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    Patriot Gold Group
    Response from Patriot Gold Group

    We are so happy you chose Patriot Gold Group to work with. We strive to deliver exceptional customer service and a feeling of confidence in your sales executives. We look forward to working with you for many years to come.

    Verified purchase
    Staff

    Reviewed March 22, 2024

    Luke ** led me through the process of moving my precious metals IRA to Patriot Gold from another precious metals company. He was typically easy to contact and extremely helpful, so what could have been a stressful process turned out to be a whole lot easier than I had expected.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Kevin,we are grateful for you taking the time to complete a review. It was a pleasure to make the process easy for you. Welcome to Patriot Gold Group!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2024

    I love it when you call to ask questions and that someone is always there on the other end of the line to talk to you and help you get the answers you need. I also checked out the history of this company and their experience and reliability are proven to be excellent.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Grace for taking the time to share your experience. It is wonderful to hear that after researching Patriot Gold Group, you found our reputation to be true. Welcome to the Patriot Gold Family!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 18, 2024

    We live in an era when customer service has become the exception and not the rule! Our recent experience with Patriot Metals has upset that status quo. Patriot Metals put us first and guided us through a complicated process and were instrumental in bringing it to a successful conclusion. We interacted on numerous occasions with Kristin ** and Ron **, they are the epitome of what exceptional customer service looks like. They were responsive, competent, capable communicators, who kept us informed every step of the way. Patriot Metals is in a business that measures wealth by the ounce, in my opinion, Kristin and Ron are worth their weight in Gold!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Gene for this wonderful review. We couldn’t agree with you more about customer service. All of us here at Patriot Gold Group are determined to change that. Kristin and Ron lead by example. They genuinely care for our customers and it shows. Welcome to our family.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2024

    I recently made a purchase with Patriot Gold Group. It was easy and painless. My salesman was Jim **. He was an absolute pleasure to work with. Jim helped me with a purchase of precious metals and helped me get my retirement account backed by a Gold backed IRA. Jim is awesome to work with and I will be calling him for all future purchases. 5 star service!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Melissa for such kind words about Jim. He cares for his clients well being and makes a point of helping any way he possibly can. We are blessed to have Jim on our team. Welcome to our Patriot Gold Group family. We look forward to working with you for years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 16, 2024

    Chance clearly explained the ordering process to me. Every promise he made to me to call and/or email me he kept. He made me feel very comfortable being a first time customer with Patriot Gold Group. He answered all of my questions. He is polite, friendly and professional. I researched other precious metals dealers before contacting Patriot Gold Group. Chance and Tim and your team there assured me I made the right choice with you all and plan on doing business with Chance again in the future. Thanks to you all.

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    Response from Patriot Gold Group

    Thank you Thomas for such a great review. Chance and Tim are dedicated to their clients, always delivering exceptional customer service. They love what they do and it shows. We look forward to working with you for years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Staff

    Reviewed March 16, 2024

    Jim ** did an excellent job guiding me through from rolling over my IRA in precious metals. Even helped me with setting up my account with Equity Trust Company (account # **). The whole process was well quite flawless thanks to Jim. So in conclusion I would certainly recommend Patriot Gold to anybody who wants a pain free rollover of the IRA into precious metals.

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    Response from Patriot Gold Group

    Thank you Eric for trusting us with your precious metals purchase. We are happy to hear how smoothly the process was. Jim loves helping his clients and making them happy! Welcome to our Patriot Gold Group family.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed March 15, 2024

    Frank and Ron at Patriot Gold did a fabulous job converting my traditional 401(k) into a physical gold 401(k). They were prompt and professional at answering any questions I had in regards to the process. I would highly recommend them in the future to anyone who is interested in purchasing gold.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Katherine, thank you for your review. We are grateful for your recommendation! We are always here should you ever need anything.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 15, 2024

    It has only been 9 days from my first on-line contact with Tim ** at Patriot Gold Group, to the actual delivery of my first precious metal purchase. My purchasing experience was was amazing and easy to understand the processes involved a simple cash purchase of precious metals. I first "chatted" on-line with Tim, who quickly and precisely narrowed down my options to purchase gold and silver. He handed me off to Chance ** who called me and explained the purchasing process in easily understood terms. My purchase involved a Bank Wire of money. Chance supplied me with all the information I would need to easily complete the bank wire. Chance explained Patriot Gold Group's responsibilities and what was expected of me. It was very reassuring to me to easily understand my first-time purchase of precious metals. The 9 day process was much easier and less complicated than I ever envisioned and I credit Tim and Chance for this. Thank you Patriot Gold Group.

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    Response from Patriot Gold Group

    We are so happy to hear your first experience with precious metals was a joyful one. We thank you for trusting us with your purchase and look forward to working with you for years to come. Welcome to our Patriot Gold Group family.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 11, 2024

    I’m a certified public accountant. I am very experienced in helping clients make life decisions. This is why when it was time for me to make a decision to move my personal retirement funds from a traditional portfolio to one of metals was huge for me (and a new trajectory). My due diligence is that I interviewed 6 firms. I asked them all the same questions. I went with Patriot Gold Group because of Andy. Out of all six, Andy ** was the most genuine and sincere person.

    One year later, I must say, Andy continues to provide excellent service and does what he says he will do. He has gone the extra mile to manage some of my challenging and specific needs. THE EXTRA MILE, is no joke. He went above and beyond. More importantly, he is always available. This is important because when you are making life decisions, sometimes you need answers right away. He is always, always available for my needs and is a seasoned, knowledgeable professional. I so appreciate and am so grateful having Andy represent me, my metals investments, and my retirement needs.

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    Response from Patriot Gold Group

    Thank you Linda for this wonderful review. Andy is passionate and truly cares about his clients. He will always go out of his way (with a smile on his face) to help. Welcome to our family!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 9, 2024

    I spent many months trying to decide when, if, or who to select about converting my IRAs into precious metals. After studying up on various companies, I contacted Patriot Gold Group. Their online portfolio stood apart for me. Once I called and explained my wishes, I “met” Liz **, and I knew I’d made the right choice. She put me at ease immediately about my decision. Liz has many years experience in the business and answered all my questions confidently. To say we connected right away would be an understatement. I trusted her so much, I had her walk me through handling the transfer of the rest of my investments. Liz is more than a consummate professional, she’s a true friend I know I’ll always have in my corner!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Betty for such kind words about Liz and Patriot Gold Group. Liz genuinely cares about her clients and their well being. You most certainly become her family forever. Welcome to Patriot Gold Groups family! We look forward to working with you for years to come.

    Verified purchase
    Staff

    Reviewed Feb. 29, 2024

    Everyone has been so friendly and helpful since I opened my account last year, and I feel better that my money is safe! It is been so easy to do that I recommend Patriot God to others as a place to put their money and feel safe against inflation. One of the best things I have done towards my retirement!

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank You Mary for choosing Patriot Gold Group! We are happy you chose us to assist you in securing your retirement! Welcome to the Patriot Gold Group Family.

    Verified purchase
    Staff

    Reviewed Feb. 13, 2024

    Everyone at company are great to talk to. Very helpful and informative. Always willing to help. Don’t have order number handy right now. Glad I made decision to go with Patriot Gold. Feel that this was a good decision. Look forward to a great relationship with Patriot Gold. Will recommend to all my family and friends for a good feeling of safety and not lose what they worked so hard for.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Thank you Elizabeth for choosing Patriot Gold Group! It is always our goal that you receive excellent customer service. Welcome to the PGG family!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 3, 2024

    My bank was unfamiliar with how to do a Gold-IRA rollover, which surprised me, but Patriot Gold Group walked me through it easily. I just called PGG while I was in the bank, and they helped the local banking representative get the job done quickly and correctly. The entire process took maybe about 30 minutes, and PGG contacted me later to be sure it all went smoothly on my end.

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    Patriot Gold Group
    Response from Patriot Gold Group

    Andrew, thank you for sharing your experience. It's great to hear that Patriot Gold Group provided such effective and timely assistance. I am glad that we were able to guide both you and your bank through the Gold-IRA rollover process. Thank you once again for your feedback!

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    Patriot Gold Group Company Information

    Company Name:
    Patriot Gold Group
    Company Type:
    Private
    Year Founded:
    2016
    Address:
    3010 Old Ranch Pkwy Suite 350
    City:
    Seal Beach
    State/Province:
    CA
    Postal Code:
    90740
    Country:
    United States
    Website:
    www.patriotgoldgroup.com