Patriot Gold Group Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Patriot Gold Group
Patriot Gold Group offers precious metal IRAs as well as gold and silver coins and bars, which are available for home delivery. There are no fees for life on qualifying IRAs, and retirement accounts can be set up in a day. Patriot Gold Group also offers precious metals storage in different parts of the country, though it doesn’t disclose the full list.
- No-fee-for-life program
- 24-hour turnaround for new accounts
- Multiple storage options
- Only deals in gold and silver
- No online purchases
Patriot Gold Group Reviews
Filter by Rating
- (1,160)
- (2)
- (1)
- (3)
Popular Mentions
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 30, 2024
My wife and I are very pleased with our experience with The Patriot Gold Group. Kristen and Andy are awesome! They are very professional and explain everything in a way that is easy to understand. They are readily accessible and answer any questions that I may have. I would highly recommend Patriot Gold to anyone who is interested in investing in metals.
Thank you Michael for your excellent review! It is a pleasure assisting you and your wife.
Reviewed Jan. 26, 2024
In March 2023, I made the decision to roll my traditional 401K over to a gold IRA. After much research, I selected Patriot Gold. Initial contact was with Ron and he walked me through the entire process including where my gold would be stored. I had a LOT of questions about taking this big step with my 401 and Ron answered them all. He continues to send articles now and then to keep me informed of market developments. The actual transaction process was handled by Frank and he made it a seamless experience. I am very happy with my decision and have recommended Patriot Gold to some of my friends. They are a top notch firm with people who truly care about their clients.
Thank you Virginia, for sharing your experience with Patriot Gold Group. I'm glad to hear that Ron provided thorough guidance and answered all your questions during your 401K rollover to a gold IRA. Frank is exceptional at making transactions seamless and he takes meticulous care to ensure that you are updated on any and all market updates. Your satisfaction and recommendation of Patriot Gold to your friends speak volumes! Welcome to the Patriot Gold Group Family!
Reviewed Jan. 25, 2024
My experience with Patriot Gold was great. Kristen always responds promptly. And she always makes sure that my RMDs are delivered on time and are correct. Whenever I was confused or needed something done at the last minute, Kristen was there to help. Good service makes it worthwhile. It makes all the difference.
We are happy to hear that our excellent customer service made your experience " worthwhile ". Thank you for your review Mathias!
Reviewed Jan. 23, 2024
I have been working with Patriot Gold Group, Andy Clay, for several years now. I am thankful to have found them; they are outstanding in my book. They have integrity, exceptional customer service, great attention to detail, high level of experience, quick response times when having questions; Patriot Gold Group is a great company, it’s my pleasure to work with them. I am highly recommending Patriot Gold Group.
Thank you for such kind words Gina. Andy loves what he does! We look forward to working with you for many years.
Reviewed Jan. 23, 2024
I came to PG because of Dick Morris and his reputation. I was introduced to Tim **. I knew little about the purchasing of silver and gold. He helped me to understand the process and the language, as every industry has this. He must have answered at least 50 questions for me over five months. I contacted everyone in the Patriot Gold public advertising, even traveled by the DD. As a customer, I appreciate the consummate professionalism of Tim **. He is authentic and responsive! No one can ask for better. For anyone contemplating purchasing in this industry, you are in great hands with Tim ** and PG. Thank you.
Thank you Dorette for choosing Patriot Gold Group and your excellent review! We are honored that after all your research you found PGG the gold dealer for you!
Reviewed Jan. 19, 2024
Liz my account representative was great. Very attentive to making sure my Roll-over was done quickly and correctly. She made the transaction a pleasant one and I will be certain to recommend Patriot Gold to all my friends and have them ask for Liz to help set up their account or make a purchase.
Thank you Peter for this wonderful review about Liz. She truly loves what she does and making long lasting genuine relationships with her clients. We look forward to working with you for years to come.
Reviewed Jan. 19, 2024
Andy ** is the best, most accurate and responsive account executive I have ever worked with. He returns messages promptly, follows instructions perfectly, and is always cheerful and willing to listen to any concerns I may have. That being said, I value Andy most because he actually cares. That is why he is such a great account executive. I am not merely an account number or a disembodied voice over the phone. He genuinely cares about me and, I imagine, about all his customers. Because he puts people first, the rest - excelling at what he does - follows naturally. It is because he cares that his performance is flawless.
I sincerely hope Patriot Gold recognizes Andy's expertise on both the technical, job-performance level, and also on the human level. He is absolutely invaluable to me as a customer, and he should be to you, as his employer. There is a saying in business: If you take care of the people, the bricks and mortar (i.e., the business) will take care of itself. Kudos to Andy! Thank you so much.
Sister Dina
Thank you so much Sister Dina for this wonderful heartfelt review of Andy. Andy genuinely cares for his clients. Their well being and happiness is first and foremost. We are so blessed to have you as part of our Patriot Gold Group family.
Reviewed Jan. 18, 2024
My experience with Patriot Gold group has been a great experience! I have worked with William ** on three separate purchases, he’s been great. He took time and effort explaining what I needed to know about making informed decisions. Michael ** has helped as well, getting me check writing instructions and shipping labels. They have both been very helpful and knowledgeable about the products and services Patriot Gold group provides. Thanks, Dave **
It has been a pleasure to assist you Dave! It makes us happy to know that we are your Gold dealer of choice for our exceptional service.
Reviewed Jan. 16, 2024
My husband and I were victims of Investment fraud, and I had a hard time trusting any investment companies. When I contacted the Patriot Gold Group I was introduced to Liz and Jacob. With their professionalism, response and knowledge of the Patriot Gold Group products I felt at ease. Liz is a very compassionate person who helped me through the investment process. Both Liz and Jacob would return my calls to answer any questions I had. I would definitely refer any of my family and friends to the Patriot Gold Group.
Marcia, we are so sorry you were a victim to fraud. That can definitely make it hard to find trust again. We are so happy you put your trust in Liz and Jacob. We welcome you to our Patriot Gold Group family and look forward to servicing you for many years to come.
Reviewed Jan. 6, 2024
I have received superb treatment from Andy ** with information, process of purchasing, store it, insurance, etc. Andy is very knowledgeable and his immediate respond and follow through is excellent. I broadcast everyone to invest in physical gold, silver, especially platinum, palladium, now. And always boast what great service I get from Andy, and great benefit I receive, for example, free storage at Delaware Depository. I recommend to everyone that I am a proud customer of Patriot Gold LLC.
Sunny
Reviewed Jan. 1, 2024
Matthew was more than helpful, he specifically addressed my needs and my husband's individually. I appreciate his kind words and his Final words are always, "God bless", I respect that. In a world of false hope, Matthew is an inspiration to us, thank you for your support. Life is uncertain at this time, however, I know that Matthew will always be upfront and honest. The customer service provided by Matthew is top shelf. I would recommend your services to my family if they asked. Again, the honesty is refreshing. God bless.
Thank you Jackie for such a wonderful review about Matthew. He truly cares about each and every one of his clients. Welcome to our Patriot Gold Group family. God Bless.
Reviewed Dec. 29, 2023
I have had the most wonderful experience with the Patriot gold group where my sales rep Matt was so thorough and provided all the information. Answered all of my questions. Explained everything to me. He was most responsive too. If I had an email question he would respond that day or the morning of the following day. I couldn’t ask for a better service.
Thank you for sharing your experience with us. We hope to see you again soon!
Reviewed Dec. 29, 2023
I wanted to let everyone know that about my experience with Patriot Gold Group. I was very nervous transferring my 401k into a precious metals IRA account, but Liz made the experience so easy. From the first time I spoke with her, I felt like I was part of her family. She was so friendly and easy to talk to. She answered all of my questions and provided documentation to back up everything that we talked about. At the end of our transaction, I felt like I had made a friend for life. I even received a Christmas card from her this year! She really went the extra mile for me, and I can't thank her enough!
Thank you for this wonderful review! Liz truly cares for each and every one of her clients. You have made a friend for life with Liz. We welcome you to our Patriot Gold Group family.
Reviewed Dec. 29, 2023
I want to share a great experience I had working with Patriot Gold Group. My 5 star experience began with an internet search. I expressed interest and was contacted by Kristen **. She was absolutely wonderful. Knowledgeable, respectful, helpful, relatable…I could go on and go on. Being new to precious metals, especially transitioning a good size 401k over, Kristen was patient and kind. Making great recommendations with the reason why. My 5 star review is for Kristen. She helped answer my questions and calmed my anxiety.
We are so happy your internet search brought you to us. Kristen is wonderful and loves helping her clients. Kristen truly cares for her clients. We welcome you to our family!
Reviewed Dec. 29, 2023
Patriot Gold Group did an excellent job setting up my account, reviewing key issues and completing the work in a timely and effective manner. I would recommend Patriot Gold Group to anyone looking for a quick and easy experience handled professionally. All proceeded as I expected with minimum input on my time. Any questions were resolved quickly.
Thanks, Michael. Our goal is to always provide our clients with excellent service.
Reviewed Dec. 28, 2023
This was the first time that I purchased precious metals so I needed lots of guidance and information. However, Jack made it a great experience. He was friendly which put me at ease. He explained and answered all my questions thoroughly and provided all the relevant information. He displayed concern and patience. The transaction went smoothly and was completed as promised - in a timely fashion. I would not hesitate in recommending him and Patriot Gold.
Thank you for recommending Patriot Gold Group! We appreciate you spreading the word to family and friends.
Reviewed Dec. 23, 2023
Frank was absolutely the best. He was able to answer all of my questions, had great customer service and helped make the procedure simple and enjoyable. I have no doubt that this was one of the best decisions of my life. He has helped several people in my family as well and they recommended him so highly I had to try and found the exact same thing! It truly was a pleasure working with him. He definitely deserves more than 5 stars.
Thank you Danielle for such kind words about Frank C. He is the best and truly loves to help people with their precious metals decisions. We welcome you to our family and look forward to servicing you for many more years!
Reviewed Dec. 22, 2023
I was fortunate to be able to set up the transfer of my Traditional IRA to a precious metals IRA with Kristen. She was patient with my many questions and helped me feel confident with the process. Kristen also was so helpful in making choices during the setting up of the account. I also know if I ever have any future questions I can call her.
Thank you Shirley. We appreciate your kind words. Kristen is wonderful and genuinely cares about her clients. Call her anytime with any questions or concerns. We welcome you to our family!
Reviewed Dec. 22, 2023
Tim answered all my questions promptly, which was important since this was my first time buying gold or silver. I got confidence with my purchase (which was a lot of money for me) because of Tim's knowledge of the process. He stayed in touch with me and made sure that everything went smoothly for my wife and me. I will recommend your company to all of my friends and family. Thank you so much.
Thank you for trusting Patriot Gold Group and allowing Tim to help you through your precious metals purchase. We welcome you to our Patriot Gold Group family and look forward to working with you for years to come!
Reviewed Dec. 22, 2023
In 2022, my IRA lost over 20% of its value. I decided I needed to move what cash I had into a more stable investment. I heard many good things about Patriot Gold and I must say, the name “Patriot” was a drawing factor for me. My family has always had family members in the U.S. Military, and there is no greater service to America! We are all American Patriots! I called Patriot Gold one day on the summer of 2022, and Ron ** answered. I feel so fortunate he picked up the phone! I had so many questions and he answered them expertly and with layman’s words I could understand. He sent me materials for me to read, study and to help me make my decision. Ron did not pressure me in the least, but told me to take my time so I feel comfortable with whatever decision I make. Also telling me to call anytime with any and all questions. Do you know he tells me to call any time including weekends?!
Before I transferred anything, my husband and I had several calls and learning sessions with Ron to make sure we understood everything about investing in Gold. I moved my money to Patriot Gold in summer of 2022. Our entire experience with Ron was the BEST experience with I ever had investing. The entire time, Ron was a wonderful gentleman, patient, considerate and informative. Ron NEVER pressured us.. He has always had a spirit of servitude, educating us and guiding us through the process of moving to a Gold IRA. After a few times on the phone, I felt he was a friend I’d known forever.! He seems to be intuitive to others personalities, giving him the unique ability to “personally” relate to another person.
We invested and Ron stays in touch at least once a month, sending us great articles and always offering his help for any questions we might have. I will tell you Ron had some problems explaining things to us since we were 74 Years old at the time! You can only imagine the genuine patience he had for us! Frank helped guide us during the purchase and was so nice, professional and knowledgeable in guiding me through the purchase. Frank is a star employee and he is not only a very fine man, but also a great employee of Patriot Gold.
To end this novel, I truly cannot say enough wonderful things about Ron. If I call, he promptly returns my call. A few months ago, my grandson wanted to invest in gold and Ron kindly took the time to talk to him. I appreciate that more than I can say. My grandson is only 23 and only had several thousand dollars. He wanted to invest in gold, so I sent him to Ron just in case you all have any type of program for “young investors” who want to grow what they have saved. Ron was great with him, kind, informative and gave him some good advice about Patriot Gold investing. Ron is always attentive and patient on calls, like he had all the time in the world to talk to me and help me.
I was a Director in a large hospital before I retired, I believe after more than 25 years in management, I can tell the qualities of a good employee versus a mediocre employee. Ron is a GREAT employee, a real Rock Star for Patriot Gold, He is an ultimate gentleman, honest, kind, personal, like a best friend for that is how I think of him, knowledgeable, ethical, fun and a very respectful man. We have some fun laughs at times, which I love, because I truly think of Ron as a dear friend. Patriot Gold is VERY LUCKY to have Ron ** as a valuable employee. I hope this review is helpful to Ron in his career. Ron is a treasure and worthy of receiving recognition for not only the great job he does, but also because he puts his heart and soul into his work and offers it to his clients. Both qualities, sadly are a rare commodity in these times.
Thank you Diana for such a heartfelt review. Ron loves to serve his clients who he thinks of as family. He truly cares and puts his heart into his work. It is people like you who make all of us at Patriot Gold Group feel so blessed. You are a special lady and we look forward to working with you for many more years.
Reviewed Dec. 21, 2023
There are so many Gold IRA companies to choose from. I knew nothing about this subject when I started but after researching several companies, checking BBB reviews and making calls. I chose Patriot Gold Group after talking to Kristen and feeling comfortable and more informed with her answers. And I loved that they had a "No Fees For Life" promotion.
Thank you for making the choice to go with Patriot Gold Group! We are happy to provide you with 5-star service.
Reviewed Dec. 20, 2023
Luke ** was great to work with. He answered my questions and made sure I felt right about my order and he responds to emails fast which I appreciate. Everything was pretty easy to set up. Made a great decision using Patriot Gold. Glad I chose this company. Thank you very much Luke and team.
Thank you for the kind words Sheila. It is our mission to provide you with the best customer service experience possible.
Reviewed Dec. 19, 2023
Contacted Patriot Gold to roll-over 401K to Precious metals IRA. I had many questions and concerns. The reps, Andy & John were so very helpful and extremely patient with me. Their knowledge of the system and process, and their availability anytime to answer questions was so much appreciated. They were very professional and pleasant to deal with. I would (and have) highly recommend them to others.
Thank you Laurie. Glad we could answer your questions and alleviate your concerns!
Reviewed Dec. 16, 2023
My Patriot rep is Mike ** and he is a wonderful asset to your company as he is customer service driven. He is also very knowledgeable about the product and services you offer and is the main reason I do business and will continue to be a very satisfied customer.
Reviewed Dec. 16, 2023
After learning how important it was to diversify my portfolio, especially with precious metals, I decided to take the leap with Patriot Gold Group. I connected with Elizabeth ** and she was extremely helpful throughout the process. She was patient, respectful, and quite knowledgeable. This made my experience fluid and satisfying. I would recommend Patriot Gold Group to others. Many blessings.
Thank you Aaron for choosing Patriot Gold Group and trusting in us! We welcome you to our precious metals family and working with you for years to come.
Reviewed Dec. 6, 2023
My experience with the Patriot team was excellent. Frank and Mark were patient, kind, and informative. They walked me through a few transactions, working with former companies, to convert a few existing IRAs over to precious metal IRAs. I am confident and comfortable to reach back out to them as needed in the future.
Reviewed Nov. 28, 2023
The entire process was very transparent and Ron was very informative. I was initially a bit uncertain regarding my purchase but Ron made me feel very comfortable and was patient as he allowed me time to research my options. The entire transaction was very easy and I have already recommended Ron and Patriot Gold to family and friends.
Thank you for choosing the Patriot Gold Group Robert!
Reviewed Nov. 24, 2023
The purchase of precious metals was a new adventure for me but the guys at Patriot Gold Group not only educated me but helped me every step of the way. The process was relatively simple and everything went exactly as they said it would. I highly recommend you make your purchases with them as I will be doing business them again in the future.
Thank you for the kind words Mike. We are happy to provide you with 5-star service.
Reviewed Nov. 22, 2023
My questions and phone calls were answered promptly and in a way that was easy for me to understand. I appreciated how everything was explained so well that I could make good choices in what I purchased. Both Ron and Frank were very friendly and helpful. If someone is in the market for buying precious metals, I would be sure to recommend Patriot Gold.
We appreciate the review Carol! Thank you for sharing your experience with us.
Reviewed Nov. 22, 2023
My experience working with Frank and Ron was top notch. They both explain things well and have a lot of patience and understanding. They treat customers very well and make us a priority. They are very prompt in responding and taking care of their customers' needs.
Thank you Juliana for your 5-star review! It is our top priority to be there for our customers in every way possible. It was a pleasure to assist you.
Reviewed Nov. 21, 2023
I would like to commend Kristen ** and Kristin ** of the Patriot Gold Group for their exemplary customer service. Ms. ** made the purchase of my gold bars quickly and efficiently, thoroughly explaining each step of the transaction. She was very patient, professional and courteous as it was the first time I had made a gold transaction. Ms. ** guided me through a depository Account Application as well as a Metal Movement Request Form. I had 2 boxes of silver coins at my residence and wanted to transfer them to the same depository where the gold bars were to be stored. She was also very proficient and polite. I would certainly recommend the Patriot Gold Group to anyone interested in purchasing precious metals.
We are so happy to hear you have had a wonderful experience. We look forward to working with you for years to come.
Reviewed Nov. 17, 2023
I would like to say that I am extremely satisfied and even grateful for the service that was provided by Jimmy ** and the follow up by Laura, I feel fortunate to be able to work with such a knowledgeable team. I would recommend them to everyone that is looking for an investment company.
Thank you Richard for trusting Patriot Gold Group with your precious metals investment. We welcome you to our family and look forward to working with you for many years!
Reviewed Nov. 16, 2023
The experience was great. Liz ** was very helpful. I felt like I was in good hands. I didn't know exactly what to do and she guided me through the process. I wouldn't have been able to do it without her help. I would highly recommend Liz and everyone at PATRIOT GOLD.
Thank you for choosing the Patriot Gold Group!
Reviewed Nov. 16, 2023
If you are thinking about investing in precious metals..Investing with Patriot Gold Group is easy and a great experience. I reached and evaluated companies for months before making the plunge with Patriot Gold Group…and I am glad I did. Not only do they the best program related fees, the entire team is fast to respond, friendly and great to work with. Kristen is truly amazing!! She walks through everything, answers all your questions and makes understanding the process a breeze. She provides a peace of mind and the best customer service experience you will ever have. I highly suggest this organization who put people and their interests first.
Thank you Serina for such a wonderful review. We are so happy you chose Patriot Gold Group to make the plunge with! Welcome to our family.
Reviewed Nov. 15, 2023
Very Professional in every aspect of the transaction. If voice messages were required, the representatives would always return call very promptly. Representative makes availability very easy for questions or concerns to be discussed and did so in a very friendly manner. I would recommend anyone to use this service to switch from Trad IRA to a Gold IRA.
Thank you Susan for your 5-star review! It is our pleasure to assist you in your Gold IRA.
Reviewed Nov. 14, 2023
My experience with the Patriot Gold's staff has been excellent thus far. The staff has been very responsive and helpful with my IRA/investment questions, and everyone seems to have strong knowledge of the precious metals market. I would not hesitate to recommend Patriot Gold Group to my family and friends.
Thank you for your 5-star Review! Welcome to the Patriot Gold Group Family!
Reviewed Nov. 14, 2023
The experience was easy and stress free. Working with the sales department was quick and informative. I always try support conservative companies like this one. I also was attracted to their no fees for IRA. Special thanks to Andy ** for being patient with me. On the minus side, pricing could be more transparent.
Thank you for being a part of the Patriot Gold Group family!
Reviewed Nov. 11, 2023
When rolling over some 401k money into a precious metals IRA, I decided on Patriot Gold. They offered a no depository fee account with a minimum deposit which seemed to serve me better than getting the perks that competitors offered as the fees can add up over time. I intend to keep this account longterm and add more money into it. Liz with Patriot Gold helped me with the setup. She was very patient with me when I called with additional questions. She also made certain that I understood the directions to get started and offered clear instructions along with walking me through the process.
We set up my account with Equity Trust Co. which is where the funds to make metals purchase through Patriot Gold must go. There was a delay of several weeks in receiving the funds from my TSP account (the federal employee equivalent of a 401k). That was a problem with TSP not Patriot Gold Group. When I finally received a check from them, I went to fund my account. I called Patriot Gold and learned that Liz went on vacation while I was waiting for my funds but was promptly transferred to Kristen and Jacob to assist in transferring funds and making purchases. I remember talking to both Kristen and Jacob several times with questions concerning DocuSigns , account numbers etc. Both were top top-notch.
I made my purchases with help from Kristen. Again she was informative and patient. Tonight I spoke with a customer service rep named Laura to inquire about adding a contingent beneficiary to my account. She immediately emailed both Liz and Kristen to look into it for me and call me back about it as they are my reps. I know they will contact me quickly and address this with excellence. They always do so. Thank you, Patriot Gold Group.
Thank you Dennis for such kind words. We are so happy to hear your experience with everyone at Patriot Gold Group has been wonderful. Welcome to the Patriot Gold Group family. We look forward to working with you for many years.
Reviewed Oct. 31, 2023
While choosing Patriot Gold Group this year, it was from a decision considered over several years. Moving our IRA [with another bank] into gold/silver was a must for us. After researching the many vendors "out there", we chose PGG for their service, detail, info given, options available... And of course the fee schedule. While disappointed with myself for waiting too long to decide, I'm happy to have made this decision with PGG... And will remain with them permanently.
Reviewed Oct. 31, 2023
I am excited to learn as much as possible about investing in precious metals, and I look forward to working with these people more in the future. The process has been easy so far, but there is a lot of information to absorb. It is good to know that they will always be there to answer all my questions.
Glad we were able to answer your questions Curtis. Thank you for choosing Patriot Gold Group!
Reviewed Oct. 26, 2023
Once we made the decision to transfer my 403b funds and my husband’s IRA into Silver my research brought me to Patriot Gold Group based on their outstanding ratings. My initial contact person was Andy who thoroughly explained the process of transferring our funds into a Silver IRA. We were not pressured or rushed to invest with Patriot Gold, but were given the time and information necessary to make our decision.
Once we did, Andy provided us with information about the cost and resell value of various coins in the approved group of silver we could transfer into a Precious Metal IRA. He provided valuable information about the best bang for our investment. We were confident that we had made the right decisions. The process was simple and completed once the funding source approved the transfer. When Andy was away and I had a question, Will provided me with the answers I needed. We are very happy with both agents and confident that our funds are in good hands.
Thank you so much for the wonderful review. We are happy to hear you felt guided safely throughout your purchase. Andy and Will and all of us at Patriot Gold Group look forward to continuing to assist you with your future needs.
Reviewed Oct. 25, 2023
Kristen was excellent in getting my account with Patriot Gold Group up and running as quickly as possible! Very professional and answered all my questions! I would recommend Kristen without reservation for all your precious metal investments!! This was my first time investing in precious metals and I was quite nervous about the process. Thank you Kristen for all your help!!
We appreciate your review Ricky! We are happy to hear you had an excellent experience with Kristen.
Reviewed Oct. 24, 2023
After thinking about buying gold for several months, I called Patriot Gold to get some information. Being a novice I had a lot of questions and I had every one of them answered on my first call. I spoke with Jim ** for quite a while as he explained and answered each question. Jim was polite and thorough as he was explaining things to me. By the end of the call I felt I had found Patriot Gold the company I would feel most comfortable buying from. I have made several buys since that day, they have gone smoothly and exactly as planned. Trusting the company you deal with is a must.
Thank you for choosing the Patriot Gold Group! We are happy to hear that you've received excellent service.
Reviewed Oct. 23, 2023
My rep Andy was very informative as it was my first time purchasing precious metals, and Patriot Gold also offered the no fee for life, 401(k) rollover, which helped with part of my decision making. If a precious metals account interest you I would definitely give Patriot Gold a look.
We appreciate the kind words, Jeff. Thank you for being a part of the Patriot Gold Group family of investors!
Reviewed Oct. 22, 2023
I contacted Patriot Gold Group to research transferring my Thrift Savings Account into a precious metals IRA and was very pleased with the service they provided. I had lots of questions and they answered all of them and made the whole process very easy. Their reps Andy and Will really did a great job in explaining each step and keeping me informed throughout the transfer. Transferring my Thrift Savings Account into a precious metals IRA gives me peace of mind over my financial security. I highly recommend Patriot Gold Group to anyone that wants to diversify their investments and improve their financial security with precious metals.
Thank you so much Akira for the wonderful review. We appreciate the kind words.
Reviewed Oct. 19, 2023
All of my experiences with everyone have been extremely five stars. Their answers have been one hundred percent accurate and helpful. All of my calls have also been returned in a timely fashion. I look forward to working with everyone that's needed to maintain my account to peak efficiency. Am looking forward to increasing my balance in the future due to the exceptional work by the members of your staff.
Larry thank you for your wonderful review! We are pleased to hear you had a wonderful experience with us.
Reviewed Oct. 18, 2023
When I contacted Patriot Gold Group I was given Ron ** as my advisor and contact point for any questions I might have. He was very knowledgeable on the markets where they might be heading. Frank ** was the person that implemented my choices that Ron and I decided on. Process was painless.
Thank you Simon for your review! We are happy to hear you had a 5-star experience with us!
Reviewed Oct. 17, 2023
I have worked for the Dept. of Homeland Security for the past 22 years. I have dealt with and deal with all of the Director's and CEO's from all the different Federal Agencies. Along with the different Branches of the Military. So I am pretty well rounded when it comes to dealing with people, issues, and resolutions. I can tell when I talk to someone more or less what type of person they are. What type of experience they have, or whether they have been well Educated or Trained. From the very beginning of my conversation I had with Frank C. I was very comfortable with the way I was address and spoken too.
Even though I was not very familiar with the Process, He not only informed me of what I needed to do, but helped me through the process. He never tried to hurry me or persuade me in any way to make a decision. I very much like working with Frank C. and look forward to working with him again in the future. I have nothing but good things to say about the man, and respect...
Thank you for your detailed review! We are glad you felt respected and well guided through your purchase with Patriot Gold Group. We look forward to assisting you in any future purchases.
Reviewed Oct. 17, 2023
When I picked Patriot Gold I had no idea what I was doing a couple of years ago. I just knew my money was not safe. Thankfully Liz had the knowledge of many years in the business and had the care factor to put me in the right Gold and the Right Silver to create the perfect investment for me. Thank you for taking care of me - my investment is climbing rapidly and I couldn’t be more happy with it!!
Thank you Alicia for your review. It is wonderful to hear that Liz was able to assist you and provide excellent service!
Reviewed Oct. 15, 2023
Luke ** was very helpful to me in my decision to buy gold and silver. He explain things to my satisfaction. I think he’s a great employee and I have referred many friends to him. I have made three transactions with Luke in the past few months. I highly recommend Luke.
Thank you Suzanne for your excellent review! We appreciate all of your referrals and business.
Reviewed Oct. 10, 2023
When I first became interested in precious metals, I left my email online for Patriot Gold Group. Liz contacted me. She was so very patient with me, answering my many questions. It took me a few months to decide to make my purchase. She and Jacob stayed right on top of the process and made it very easy for me to receive my order. I cannot thank them enough. If it wasn't for their kindness and belief in their product, I would not have made my purchase. Thank you, team!
Thank you Hope, for your review and for choosing Patriot Gold Group!
Reviewed Oct. 3, 2023
Our advisor Mr. ** was wonderful. Very much appreciated. He called me back immediately to verify my order when I had a question about the description on the receipt concerning the type of coins purchased. Any time I have questions or desire information about my account it is always at my fingertips.
Thank you for your review Robert! It was a pleasure to assist you.
Reviewed Sept. 28, 2023
Since I have been working with Patriot Gold Group I would like to commend everyone at the company on a job well done especially Kristen, Liz and Charley. I have recommended a few people since I have made my purchase. I am waiting for them to make the move forward like I did.
Thank you for your kind words. It is our pleasure to assist you in any way we can. Thanks for recommending your friends and family, we appreciate it!
Reviewed Sept. 25, 2023
Frank and Ron have provided me with great service. They make everything clear and easy. I trust their company because they have always done exactly what they have said they would do. They are responsive and have given me great information. I intend to continue doing business with them and I highly recommend them to others.
Thank you Karen for your kind words! It is our pleasure and goal to be your Gold Company of choice!We will always be here when you need us!
Reviewed Sept. 25, 2023
Kristen ** has been my rep since I first contacted P.G. and I cannot praise and thank her enough for the excellent service she has provided! Her kindness, patience, professionalism and dedication is way above and beyond the norm! If all professionals would be so proficient, this world would be a much better place! Kudos to Kristen!
Thank you for this wonderful review!
Reviewed Sept. 22, 2023
I have received excellent customer service from my initial phone call to present. When I first called PGG, I spoke to Bo who was extremely knowledgeable & helpful. I was then assigned to Rep, Andy ** who has also been great. Every time I call PGG, I am connected to a rep for assistance. I am very pleased I chose PGG for my 401K Rollover.
Lisa, thank you for your excellent review!We are so glad you had a 5-star experience with our staff at Patriot Gold Group.
Reviewed Sept. 15, 2023
I was pleased to do business with Kristen at Patriot Gold. All of my questions were answered clearly and thoroughly. There was nothing pushy about the process. I was able to select from a wide variety of coins. There was a follow up later with the purchase, the products and the storage facility.
Thomas we are glad to hear that you had a excellent experience! Thank you for your review!
Reviewed Sept. 11, 2023
If I can give more than five stars I would, before I called Patriot, I called a few other places and they made me feel like I was wasting their time. This was my first time that I’ve ever got involved in buying precious metals so it’s a little nerve-racking and scary, so I was asking a lot of questions and I wanted to make sure it was safe but they made me feel like they were spending too much time on the phone with me, and they actually let me know that they were spending too much time on the phone like they weren’t getting anything, after calling patriot they did not complain. They answered all my questions. They made me feel very comfortable and I made four transactions with them. All perfect transactions. No headaches so feel free to use them. You won’t regret it. AAAAA++++.
Thanks for your stellar review Felix! It was a pleasure to assist you!
Reviewed Sept. 2, 2023
It was a very easy process to take my rollover and invest in a gold and silver Ira. My experience with Luke was great - he help me find the best options for my money, and a depository for storage. I was so impressed that I also purchased more gold and silver to hold against any uncertainty associated with economic activity in the markets where most of my investments were. I feel that I have made a solid investment choice by expanding my portfolio to include precious metals and I feel I have made the same solid choice by using Patriot Gold Group.
Thank you Matthew for your kind review. We are elated that you were impressed with our service! Thank you for choosing Patriot Gold Group!
Reviewed Aug. 31, 2023
Luke helped me out tremendously concerning pressure from another company and I was able to get my money back and invest in Patriot Gold. I can’t thank him enough. Good for the company. He has great customer service skills. He is always polite and prompt when getting back to me.
Kirk thank you for your review! It was our pleasure to assist you and we are glad that we were able to help you. Welcome to Patriot Gold Group!
Reviewed Aug. 31, 2023
Elizabeth ** made me feel exceptionally welcome, such a pleasant woman to speak with. Helped me understand everything and answered all questions that I had. I recommend Patriot Gold Group to all my friends and family. Liz helped me diverse my account. She did not tell me what I should do but gave examples and guidance. She helped me understand the process and how it works.
Thanks for your exceptional review Daniel! We are glad to hear that you received the guidance and service that made you feel confident in choosing Patriot Gold Group.
Reviewed Aug. 30, 2023
I just want to let you know that my conversations with Andy ** were very informative and helped me make my decision to work with Patriot Gold. My motivation to make this move had been on my mind for several years. He was very knowledgeable and made the transaction easy. Please keep up the good work!
We are elated we could provide 5-star service. Thank you for the wonderful review Alan!
Reviewed Aug. 30, 2023
Excellent service by both ladies. We like the company. They It came highly recommended and your sales professionals did not disappoint. It was an excellent experience. Your sales associates knew their job and were on it 100% and made sure we understood everything going forward. Thank you so much for the great customer service. We will be more than happy to share our good experience with our friends and neighbors. Thank you.
Thank you Dina for such a heartwarming review! We are elated to have provided excellent customer service, and we're grateful you're helping us get our name out.
Reviewed Aug. 29, 2023
Tim ** and Randy ** made the transition from moving part of my conventional IRA to a gold IRA. I wanted to diversify my assets and they walked me through each step and were willing to answer any questions I had. The whole experience was smooth and professional. I would highly recommend Patriot Gold Group for diversifying your retirement portfolio.
We are so happy to hear your kind words. Thank you for choosing Patriot, we will continue to provide the best service in the industry for all our clients.
Reviewed Aug. 28, 2023
I was hesitant at first about purchasing gold and silver over the phone. Patriot Gold put my mind at ease and the transaction went very smoothly. As a matter of fact, I recently made another purchase with them! I would highly recommend and trust them! Thank you Patriot Gold for a terrific experience!!!
Thank you for your review David! Thank you for your recent transaction as well! We are glad to have your business.
Reviewed Aug. 24, 2023
I recently purchased silver rounds from Patriot Gold and couldn't be happier that I chose them. I really appreciated the personal feel while working with Andy at Patriot Gold. They do what they say they will do and they follow through to make sure you're entirely satisfied. Other companies I dealt with didn't return phone calls or respond to emails. I also recommended Patriot Gold to my sister who was also very satisfied. I tell all my friends who are considering buying metals to call Patriot Gold (I don't normally do that but that's how much trust I have in Andy and the team at Patriot Gold). So glad I discovered this gem of a company!
Dorothy, we are elated that you're experience left you with 5-star satisfaction! Hearing these words motivates us to go above and beyond for our customers.
Reviewed Aug. 22, 2023
I AM so excited to be onboard the Gold/Silver train & not the previous 401... Before Patriot Gold in my life, other companies would not talk to me unless over $100,000 to roll over. I am very elated with Patriot Gold Group! Kristen & Sam are lifesavers! I'd highly recommend.
We are thrilled that your experience was 5-stars! We always strive to exceed expectations.
Reviewed Aug. 22, 2023
Dealing with Patriot Gold Group with the transferring of my 401k into a Gold and Silver account was so smooth and easy. They were there to answer any questions I had and made the process quick and easy. It was a pleasure working with them. I with out any hesitation recommend them.
Jack, thank you for your review! We are grateful you helped spread the word about Patriot.
Reviewed Aug. 22, 2023
We had the best experience with Kristen ** in buying precious metals. She was very kind and knowledgeable. She made the whole thing very painless and a true asset to Patriot Gold! We didn't understand at first but she went through every piece and made it easy breezy for us, especially my husband
Thank you for your kind words Kathleen, giving our customers the best service possible is what we strive for.
Reviewed Aug. 19, 2023
When communicating with Patriot Gold about making a precious metals purchase and transferring an IRA over to metals, I was blown away by the fact that I was speaking with the owner of the company. Both Andy and Matthew dialogued with me like I was family. They asked questions about an upcoming trip and showed genuine interest, as if we’d known each other for years. I would highly recommend this company to everyone. Best personal customer service I’ve ever received!! Thank you Patriot Gold!!
Thank you for taking the time to write this wonderful review! We strive for 5-star service and making your experience with us a personable one.
Reviewed Aug. 17, 2023
When I was ready to invest in gold, I saw a commercial on NewsMax with Dick Morris promoting your company and decided to give you a call. I wound up talking to Michael **, who was a pleasure to talk to. He took the time to educate me on certain gold choices and made me feel like family., I made my purchase with the utmost confidence I made the best choice doing business with Michael. Thank you and may God Bless you all!!
Frank, thank you for this wonderful review! We are so happy to have provided you with 5-star service, and we will continue to do so in the future.
Updated review: Sept. 12, 2023
We looked at several companies when deciding to invest in metals and the knowledge and attention to detail we chose Patriot. Since investing with Patriot they have been attentive to our questions and inquiries after the sale which bolsters our confidence we chose the right company to handle our metals investment.
Original Review: Aug. 16, 2023
Update 08/26/2023: We looked at several companies when deciding to invest in metals and the knowledge and attention to detail we chose Patriot. Since investing with Patriot they have been attentive to our questions and inquiries after the sale which bolsters our confidence we chose the right company to handle our metals investment.
Patriot Gold has been a pleasure to work with. They are attentive to your desires and quick with options and programs to meet those desires. Precious metals are a great hedge against inflation and knowing our metals are not only safe and secure but easily accessible are a great comfort as we near retirement. We highly recommend Patriot Gold and their team of knowledgeable, accessible and friendly staff to meet your personal goals and comfort with your assets.
Reviewed Aug. 16, 2023
Jim and Matt were VERY IMPRESSIVE! They understood my situation and addressed all my concerns with kindness and professionalism and were available any time I needed guidance. They walked me through the entire process relieving me of much anxiety that comes with uncharted financial transactions. I would HIGHLY recommend Patriot Gold Group for anyone considering investing in precious metals.
Stellar review Mark! We love to hear our customer's feedback on the excellent service they receive from our team. It is a pleasure to do business with you!
Reviewed Aug. 15, 2023
I recently contacted Ron at Patriot Gold Group to help me transfer my 401K to a precious metal IRA. Ron was very helpful giving me step by step instructions with the transfer procedure. He is very professional and knowledgeable. He then directed me to Frank, who was very helpful with my Patriot Gold Group precious metal IRA purchase. I give Ron and Frank a 5 star rating and would recommend them to a friend.
Excellent review Michael! We are happy to hear that you had a 5-star experience with our experienced professionals. Welcome to Patriot Gold Group!
Reviewed July 26, 2023
I contacted Patriot Gold after first speaking another precious metals company which was determined to sell me something other than what I wanted. Patriot Gold did not try to steer (manipulate) me. No hassles with Patriot Gold. Fair pricing. Quick shipping. I recommend Patriot Gold to others, and I will only buy from them. The other company’s pitch is akin to a Shamwow commercial, and they "blew it" with me.
Thank you Tom for your honest review. It is our goal to earn our customer's trust and be transparent at all times. We are thankful for your business! Welcome to Patriot Gold Group!
Reviewed July 22, 2023
My gold purchase experience with Kisten ** at Patriot Gold was very positive. It was a major decision to purchase gold as I had considered it for many years hoping the price would go down. I immediately felt at ease with Kristen which is something I did not feel when I had considered another vendor. All of her follow-ups were timely, complete and considerate. I feel as good now as when I first made my purchase decision with Patriot Gold.
John, thank you for your wonderful review! We are glad to hear that you chose us for your precious metals purchase and had a positive experience with Kristen!
Reviewed July 15, 2023
I was very impressed with Andy. He was well conversed and ready for a new client and all the questions that come along with a new investor. He was very helpful in explaining the process of investing in metals. He had knowledge of many types and explained the mission of Patriot Gold. He welcomes future calls as if they are a new account!
Reviewed July 15, 2023
My wife and I had a great experience at Patriot Gold Group. Will was always willing to answer any of our questions and returned calls quickly. If Matt couldn't help us Michael did. The teamwork made our experience a pleasant one. We are very satisfied with our decision in choosing Patriot Gold Group!
Thank you David for your glowing review! We are always here to assist you. Welcome to the Patriot Gold Group!
Reviewed July 14, 2023
To be fair, I had contacted Mr. ** at Patriot Gold a few times, however the hectic schedule I was under precluded my initially being able to work with him. Meanwhile, I was losing money from my 401K in the stock market. I finally was able to free up time, and he made the experience seamless.
Hector, we are happy we could be of good service to you. We will aways make time for our clients!
Reviewed July 14, 2023
I felt very comfortable dealing with Liz. She impressed me as a person who really cared about our needs, above and beyond her role as a salesperson. It took all the stress out of the transaction. We have never done this type of purchase before, but with her help and assurances, everything went very smoothly.
Thank you Lawrence for such a wonderful review! We are happy to hear that you received customized service according to your needs and had an easy transaction with the help of Liz. It is our pleasure to serve you!
Reviewed July 13, 2023
Kristin and Charley provided professional guidance through the process of my IRA transfer to Patriot Gold Group. I appreciate their knowledge and courteous customer service in walking me through the process and setting up my account. I highly recommend the Patriot Gold Group when seeking other areas to invest your hard earned money.
Thank you Izabella for your review! We are glad to hear you experienced 5-star customer service and felt well taken care of. Welcome to Patriot Gold Group!
Reviewed July 13, 2023
I'd contacted Patriot Gold Group in March of this year and, being a newbie in this arena, asked a few questions where several, I am certain, were eye-rollers. All the reps, such as Sam, on through to my account rep Kristen, were not only exceedingly patient, but, were professional, informative, and prompt. Needless to say I purchased some Gold and Silver and, when the items arrived, they were exactly what was advertised and discussed via telephone.
John, thank you for your kind words! We are elated you had a 5-star experience, and we will continue to put our clients first to ensure all questions are answered.
Reviewed July 11, 2023
1st time ordering precious metals so no experiences will be relatable to this opinion. My wife and I felt in control but respected by Frank when we purchased the precious metals from Patriots Gold. He was very helpful through the whole process and thank him for his patience with us. Thank you Frank. Thank you all, Jim and Denise.
Reviewed July 6, 2023
I had some questions regarding the transfer and legal issues relating to this kind of investment and I had some difficulty transferring the funds from my IRA. But with the help of Tim and Andy they were able to speak directly to my old investment firm and guide them through the process. Now that it's all done I feel our assets are safe and still only a phone call away if we need to make any changes.
Thanks so much for your review James! You are right, we are only a phone call away! We appreciate your business.
Reviewed July 1, 2023
Patriot Gold Group enabled me to easily transfer asset from a conventual IRA into a precious IRA with the help from account manager's William and Micheal. Patriot Gold Group has a wide selection of gold and silver from all the world's major countries mints that you can select from.
Thank you for your review Jeff! It is great to hear that the process was easy for you. It was a pleasure doing business with you.
Reviewed June 29, 2023
From the very start, Patriot representatives returned my calls immediately and answered my questions. Kristen ** was especially helpful, as she thoroughly explained every step of the process, handled it efficiently and followed up promptly. When Kristen was tied up on another call, others took the time and effort to be of service - I was never told to just "search the website" for assistance. It's obvious that Patriot representatives care about their clients, and I highly recommend them.
Susan, we are elated that you had such a good experience, and we thank you for the kind review. Customer service is our #1 priority here at Patriot Gold Group.
Reviewed June 29, 2023
I contacted Patriot Gold Group in March to have my IRA's transferred so it would be backed by gold and silver. Matthew ** was my representative. He answered all my questions as he walked me through the process. He also updated me when the funds were sent from the other brokerages. Matt's very knowledgeable and friendly. I've contacted about a month ago to ask him a question regarding my statement and he was very helpful. I would recommend Matt to any of my friends or family.
Thank you for your kind words! We look forward to working with you in the future, and providing the best customer service we can.
Reviewed June 28, 2023
Kristen ** is very professional and knowledgeable. She was very patient answering all my questions when I was opening my account and I am very satisfied with my experience. Ms. ** was very helpful in informing me of investments available to me and which would be best for my portfolio. She made herself totally available when I had additional questions.
Deborah, we are elated that you had a 5-star experience. Thank you for choosing Patriot Gold Group!
Reviewed June 28, 2023
Matt was very helpful in answering all of my many question during several telephone calls. In the end, he provided an alternative that in the long run would end up being financially better than my original plan. I would recommend Matt and Patriot Gold Group for your physical gold & silver needs.
Thank you Robert. We are so happy you chose Patriot Gold Group, and we will continue to do our best to give 5-star customer service!
Reviewed June 27, 2023
The team at Patriot Gold group are outstanding to work with. The process was seamless and the support along the way was first class in setting up my IRA and selecting my investments. Mike was very diligent in reviewing the process, investment options and how/where my investments would be vaulted which made me very comfortable with my decision. I definitely received the white glove treatment! :)
Thank you for your review Jennifer! We are glad to hear that you received excellent service and felt taken care of. That is our ultimate goal at Patriot Gold Group!
Reviewed June 27, 2023
Matt ** was exceeding helpful and friendly. He listened to my thoughts and he complied with my requests at every step of the way. I could not be any more pleased with my experience AND with Patriot Gold! I cannot imagine a more pleasant experience and I have referred both Patriot AND Matt to friends and family. THANKS!!
Dave thank you for your stellar review! It is great to hear that you were very pleased with your experience at Patriot Gold Group. Also thanks for your referrals!
Reviewed June 26, 2023
My experience purchasing metals for my IRA was simple and professional. Great job! I had quite a few questions and the Patriot Gold representative was very helpful. She gave me the answers I needed and helped me throughout the process. I would be happy to recommend Patriot Gold to my friends and family who want to add Gold and Silver to their portfolio.
Carol, we are elated you had such a good experience. Thank you for choosing Patriot Gold Group!
Reviewed June 23, 2023
My experience dealing with Frank ** & Ron ** was one of satisfaction. Any contact with either of them was courteous, helpful & to the point. Any return calls necessary were done in a timely manner. Questions about mailing items were answered & they checked to make sure items arrived safely.
Alberta, thank you for sharing this with us. We are happy to hear you were satisfied, and we look forward to working with you in the future.
Reviewed June 22, 2023
Kristen accurately, patiently and with great knowledge reviewed ALL my options in moving my assets into Gold and Silver. She helped me diversify my portfolio into gold and silver for both short term and long term asset management. This was my first foray into the precious metals and Kristen’s expertise confirmed that I made the right decision in choosing Patriot Gold Group.
Lois, we are elated you had a 5-star experience here at Patriot Gold Group. Thank you for your wonderful response.
Reviewed June 21, 2023
Top Notch service at Patriot Gold! Kristen ** and Charley ** were a joy to work with! I would highly recommend them! Buying God for the first time, they went above and beyond to make me feel comfortable through the process. Service teams followed up to ensure I felt comfortable after the purchase and put me back in touch with care.
Jessica, thank you for your review! It's been our pleasure working with you and providing you with the best service we can.
Reviewed June 20, 2023
Mr. Mike and his back office personnel handled the account set up and the purchase of metals in a highly professional manner. All the process went smoothly. I will gladly be referring Mike and Patriot Gold Group to any and all my contacts. Thank you for your follow up. Keep up the good work in our trying time.
Thank you very much for your kind words. We will keep putting our clients first, and we look forward to working with you in the future.
Reviewed June 16, 2023
All my questions concerning gold and silver was answered. I have a fund with your company. So I wanted to increase my shares of silver and gold. Not to just do the stock market. I just can not see my gold or silver but I know your company did purchase them.
Patricia thank you for your kind words. Customer service is our #1 priority here at Patriot Gold Group!
Reviewed June 16, 2023
I want to thank Michael ** for assisting us with our new account with Patriot Gold. Michael answered all of our questions and made the procedure simple to navigate. He followed up with us several times and gave us peace of mind throughout the transaction. I would recommend Patriot Gold to friends and family.
Thank you Carole for your review. We are glad you had peace of mind during your transaction. We are here whenever you need us!
Reviewed June 13, 2023
I had a very positive experience. Ron ** was courteous and followed through, and was attentive throughout the process, taking time to explain, answer questions, and ensure we were comfortable throughout. I was very satisfied with the purchasing experience, as was my wife, who also made a similar purchase.
Eugene thank you for such a kind review. We are elated that you and your wife had a pleasant experience with us. We look forward to a long working relationship with you both!
Reviewed June 12, 2023
My experience transferring my traditional IRA over to the Patriot Gold Group was impressive. There were some hiccups but Charlie ** handled everything for me. Andy Clay also helped in explaining how it all worked. I was impressed with everyone I dealt with. You feel like they care and want the best for you. I am glad I picked this company and feel like I picked the best. Thank you Charlie and Andy.
We are elated that you had such a good experience. We take pride in our customer service here at Patriot Gold Group, and we look forward to working with you in the future.
Reviewed June 10, 2023
Mr ** was very professional and easy to work with. He explained everything to me and was very knowledgeable. He is a asset to your company. He has always been accessible for any questions or issues that I was needing help with.
Alton, thank you for your kind words. We are thrilled to hear you had a 5 star experience with Patriot Gold Group!
Reviewed June 9, 2023
Was skeptical at first but after one or two phone calls and both Traditional and Roth roll over accounts from Fidelity migrated to precious metals. Glad I converted when I did with no regrets. Patriot Gold delivers and their customer service rocks.
Thank you David for your glowing review! It is always our goal to provide exceptional customer service.
Reviewed June 7, 2023
I rolled my IRA into precious metals with Patriot Gold. Chase and Mike were a huge help taking their time to answer my questions and guide me through the process. Several months later I received a follow up call from Kelly to make sure I was happy with my experience with them. I'm very pleased with Patriot Gold.
Kristie, thank you for your awesome review! We are glad that you had a wonderful experience with us!
Reviewed June 6, 2023
Both the support from my sales rep and trader has made it easy to establish a metals IRA and actually fund and secure investments. Tim and Andy are always helpful in getting things done. When looking for investment options Andy always has a few options from which I can made an informed decision to purchase. Having a prior investment option allows me to evaluate options and make the best choice. The options represented are always reasonable and not something a trader is looking to unload.
Thank you Thomas for sharing your experience with Patriot Gold Group. We are happy that the support you received was helpful.
Reviewed June 5, 2023
Andrew ** has been most helpful and genuine with each transaction we have completed. I will continue to trust Patriot Gold Group with all of my transactions and will let others know of the exceptional service provided! Patriot Gold Group can assist anyone with precious metal purchases and their product is top notch.
Thank you for your kind words Diane! We are glad to hear you were impressed with our exceptional service!
Reviewed June 5, 2023
I worked with Frank ** at Patriot Gold. It was my first precious metals purchase so I had newbie questions. Frank was patient, answered all my questions, and I verified the answers separately and he conveyed everything correctly and honestly. It was a pleasure doing business with him.
Thank you Robert for your genuine review! We are happy to hear your first experience was a great one! It is our pleasure to do business with you.
Reviewed May 31, 2023
All question were answered clear and in a timely manner. When I called they responded right away. When I left a message they called back right away with correct answer. Andrew explained the difference between buying precious coins versus bars and how the coins out performed the bars. He was really helpful.
Thank you for your wonderful review David! We are elated that you were pleased with our service.
Reviewed May 30, 2023
I had no experience or hard knowledge in dealing with precious metals. I only knew that I wanted to get away from the stock market and this was a viable solution with physical assets. Once I made the initial inquiry, Ron ** led me through the entire process in layman’s terms, made me feel comfortable, and was available anytime with any questions. Once the 401k transfer process was completed I was set up with Frank for purchasing my assets. This was where I was really inept. He could not tell me what to buy but guided me the best he was by law able to.
It has been over 5 months since completion and I am much more knowledgeable. Even now, I would not change my assets percentage. I know it may not be the highest rate of return but given the current market and an overall unpleasant life experience with the stock market, my money is now safe. This company and the individuals therein have genuinely had my best interests at heart from the beginning. Completely satisfied!
Thank you Lauri for choosing Patriot Gold Group! We are so glad we made your experience a great one.
Reviewed May 29, 2023
All transactions have been a great experience; accurate, enjoyable, quick. All questions were addressed. No pressure. There is a comfort knowing that you are working with professionals that know their business. I would recommend Andy at Patriot Gold to anyone. Especially now.
Thank you Dean for sharing your experience with us. We are happy to know you enjoyed working with Patriot Gold Group.
Reviewed May 26, 2023
My experience with Patriot Gold Group was very Good. It was a direct result of Kristen **. Very thorough at explaining every part of the process. Very patient, answered every question I had. I've never done this before. What they did for me, was transfer a Roth IRA to a metals Roth IRA. It all went smoothly. I will be using Patriot Gold Group for my future purchases.
Douglas, we are glad to hear that you had a great experience and everything went smoothly with Patriot Gold Group. We look forward to assisting you in the future
Reviewed May 26, 2023
Patriot Gold Group did a wonderful job converting my IRA into precious metals. I am so thankful to Ron and Frank. Ron returned my message and they both are very helpful and prompt with assistance anytime I need it. Looking forward to a long future with this company, and I give Frank and Ron 5 stars for their excellent work!
Thank you for your glowing review Justin! We welcome you to Patriot Gold Group and we are always willing to assist you in any way we can.
Reviewed May 23, 2023
We worked with Matthew. He was patient, while explaining the entire IRA rollover process to us. He's been available even after we've opened an account to answer any questions we may have by both email and phone. The biggest sell for us was no fees for life, which no other company has offered. We love working with this company and Matthew, and plan to buy gold just to have now as well. Effortless and easy!
Thank you for your review Shelby. We are so glad you had an effortless and easy experience. We are available whenever you need us! Welcome to Patriot Gold Group.
Reviewed May 19, 2023
Frank and Ron ** were very professional and made the purchase very easy. We have made purchases a number of times using both of them. Frank is very knowledgeable about the options for purchasing. Would Highly recommend them. Have dealt with both of them for a few years now. Ron is very accessible and always returns my calls/email the same day.
Thank you for your review Robert. We are elated that Patriot Gold Group is your company of choice! It is our pleasure to assist you in any way we can.
Reviewed May 18, 2023
When I first reached out to Patriot Gold the investment in precious metals is a new investment option. Kristen was very helpful in coaching me thru the process. She is friendly, informed and efficient in her client care skills. Kristen is an outstanding representative for Patriot Gold. One I would definitely recommend.
Hal, thank you for choosing us to assist you in your new investment in precious metals. We are glad your experience was a great one!
Reviewed May 16, 2023
Luke ** was thorough, professional, friendly and ensured all my questions were answered fully. Even though I was hesitant at first, he remained quite relaxed and let me find my way to the solution I felt was best for my situation. I'm highly pleased with the experience and would recommend Luke ** and the Patriot Gold Group
Thank you Eugene for your review and choosing Patriot Gold Group! We are glad you were pleased with your experience with us.
Reviewed May 12, 2023
Having been a successful traditional IRA investor for nearly 40 yrs, it was very difficult for me to consider rolling over my IRA into a money metals IRA; however, given the current declining trajectory of our global economic affairs, I wanted to explore this option to protect my assets. From the first day, Matt ** provided me with outstanding customer care in this decision-making process. Never once did I feel pressure. He was very patient, kind, friendly, informative, and professional with me throughout the process and was very knowledgeable in this regard. I genuinely felt that he had my personal interests at heart. And I appreciate knowing that I can continue to call him at any time with any questions or concerns I might have regarding my money metals IRA in the future. He has always returned my calls and made me feel like I was his only customer that day. Thank you Patriot Gold and Matt ** for putting my mind at ease.
Thank you Ami for your review! We are glad to hear that you had an excellent experience with us! It is our pleasure to help you in any way we can!
Reviewed May 10, 2023
I contacted the Patriot Gold Group in order to convert one of my retirement accounts into precious metals investment. One of the primary persons I dealt with was Will **. Will explained the whole process to me and helped me every step of the way. There was a second person that Will had me speak with, however, I don’t recall his name. Both provided me with outstanding customer service and made the process much easier.
Thank you for your review Gary! I am so glad to hear that we made the process so much easier for you. We are always here to help if you ever need anything.
Reviewed April 27, 2023
My experience working with Luke ** has been excellent. He is professional, informed, diligent, helpful, and kind. He has an "I can do" mindset, and he gets things done--efficiently. He is an excellent communicator, which I greatly appreciate. He never seems bothered or put out to answer my questions and explain thongs to me. He always returns calls or emails, and he follows up. He remembers my name and makes me feel like I am his only client. I'm so happy that he services my account! Go Luke!
Thank you for the glowing review! We are grateful for your kind words and we appreciate the feedback.
Reviewed April 25, 2023
It was a pleasure to find Patriot Gold Group to move my IRA to. The prices (premiums) were high, but I feel gold and silver will move up and make up for the difference. I was very happy with the help I received to make the change from my old company's 401 K program to one backed by precious metals.
Reviewed April 24, 2023
Andy helped me with all of the questions and concerns that I had to invest some of my retirement in gold. I am not very confident lately and I still believe gold and assets are the only real universal money when dirt hits the fan.
Thank you for taking the time to leave a review, John. Have a blessed day!
Reviewed April 20, 2023
The customer support was appreciated. All representatives were professional and courteous. I received information on precious metals, IRA rollover, and cash purchases. Also, I have bought and recently sold some of metals purchases. The representatives I have interfaced with include William **, Kristin **, and Andrew **. The investment in Tier 1 assets has proved to be profitable and beneficial in the short term.
Amazing feedback! Thank you for the 5-star review.
Reviewed April 20, 2023
Took longer than expected for investment to post at depository. Once Patriot Goal notified of issue, resolved totally within several days. Shareholder became involved and made sure the issue was resolved quickly and completely.
Thank you for taking the time to share your experience with us! Feel free to reach out with any questions.
Reviewed April 18, 2023
We had a very professional experience. Everything was explained to us and all of our questions were answered. We appreciate your understanding and help while we made a decision on what we wanted to invest in. We’re happy with our decision and the help we received. Thank you.
Thank you for choosing Patriot Gold Group for you precious metals needs!
Reviewed April 17, 2023
I contacted the Patriot Gold Group to invest my retirement savings. After the 2008 market and during Covid-19 my 401k accounts lost most of my retirement savings. During my first telephone call, my representative Luke ** was very informative and professional. I did not feel rushed to invest. He simply provided me with all the information. It was really easy and I felt very comfortable with him. I would highly recommend this for anyone out there! For great customer service, just ask for Luke **!
Thank you for the endorsement Scott! Call us anytime if you have a question.
Reviewed April 15, 2023
My husband and I were in a tough spot with another company, and Ron ** and Frank ** were life savers for us. They kept us informed every step of the way during our transition to Patriot Gold. I would recommend Patriot Gold to all of my friends. BEST COMPANY EVER!!!!
Thank you for recommending us in your review! We look forward to working with you again soon.
Reviewed April 14, 2023
I rolled over an IRA with the assistance of Mathew **, he was very knowledgeable and handled everything very professionally. I will refer others to him and Patriot Gold! Since my association with Mathew was so professional, my wife sought him out to purchase an additional amount of silver.
Jack, thank you for choosing Patriot Gold Group!
Reviewed April 12, 2023
I worked with Will Manning and Andrew Clay. Both guys were very polite and informative. Everything was explained in detail and now I'm very relieved that my assets are safely invested with a huge opportunity for growth. My plan is to purchase more metals going forward. I have a 401K that I would like to roll over when I retire if that could be an option.
We really appreciate you taking the time to leave us a review, Elizabeth. Let us know if there is anything else we can do for you.
Reviewed April 12, 2023
I have been with Patriot Gold Group for 3 years. I am so happy I made this investment with help from Liz Lane throughout. She has always been there when I have questions and she is very knowledgeable. Liz was able to hand pick my metals to fit my needs. Patriot Gold puts their clients first. I am not usually successful with investments but Liz was able to turn a hope into a reality.
Thanks Vera. We are grateful that you have chosen Patriot Gold Group. Reviews like yours are why we are so often called one of the best in the business!
Reviewed April 11, 2023
Ron ** was 100% the reason I selected Patriot Gold for my son's IRA. He treated me like family and made me finally feel comfortable enough to invest my son's inheritance in Gold and silver. It was a highly stressful decision, but Ron eliminated that stress and gave me peace with my final decision. You are very lucky to have such a valuable, smart, and friendly employee! Don't ever let him go!
Thank you for the glowing review, Laura! We are elated that you made the choice to go with Patriot Gold Group.
Reviewed April 5, 2023
This was our first purchase of precious metals. Mathew ** was very professional and patient as we had many questions. We were comfortable with our decisions thanks to Mathew and would recommend Patriot Gold Group to Friends and family without hesitation. Thanks for your help.
Thank you for your kind words and recommending Patriot Gold Group to friends and family!
Reviewed March 29, 2023
Matt answered all of my questions and even ones not asked! He was great to work with! He was completely professional and helped us when my wife wanted to transfer her IRA as well. We would contact him again when necessary!
It has been our absolute pleasure to serve you, and we hope that you return soon.
Reviewed March 28, 2023
Michael ** has been extremely helpful, utilizing his expert knowledge and courteous personal and professional demeanor to assist an inexperienced couple navigate our way through precious metals investments. I have recommended Michel and Patriot Gold to friends and family looking to protect their monetary assets during these current questionable financial times of inflation, bank instability and unsavory politicians.
We are happy to hear your customer service experience was up to par. Thank you for giving us the chance to serve you!
Reviewed March 27, 2023
Changing my IRA to Patriot Gold was so easy with Kristen ** that I would recommend this to all my friends. I believe it is a safe place to be right now with the uncertainty of what is happening in the world. Another thank you to Kristen. Thomas **
Thank you for choosing Patriot Gold Group. We hope to see you again soon!
Reviewed March 27, 2023
Excellent customer service from Mike **. He welcomes you on behalf of PGG, states how long the company has been in business, and they are here to help you protect your wealth and that is essential to get through, survive and thrive in the current and coming years. He lists the process to transfer your assets to their vaulted environment and follows up with throughout the process. Highly recommend PGG.
Thanks for the recommendation, James! Our mission has always been to provide top-tier service to all of our clients.
Reviewed March 24, 2023
When considering to purchase precious metals, I searched many sites and found Patriot Gold to be very easy to work with. They answered all my questions and provided a straightforward process for my purchase. They received a best in class service rating and we recommended by Christian Patriot News.
Thank you for sharing your experience with us and taking the time to leave us a review.
Reviewed March 23, 2023
Andy is fast, friendly and informative. He gives me confidence that I am in good hands at Patriot Gold Group.!! I have recommended PGG to others. When I call for a valuation Andy is very helpful and I never get the impression he is bothered to answer my questions.
Thank you so much Philip for the great review! If you have any further needs or questions, please reach out.
Reviewed March 23, 2023
Mike was very helpful and guided me through the process of buying gold and silver. This was our first time investing in precious metals so we were very appreciative of his knowledge. He also shared that if and when we’re wanted to sell any of the Gold or Silver Patriot Gold would purchase it back.
We're glad we could be of service and we also appreciate the kind words!
Reviewed March 23, 2023
Andy ** at Patriot Gold gave me stellar service with my investment. As I was a novice, he was able to answer any questions and make the process easy. I would recommend him to anyone who is looking to place their hard earned money in a reliable place. Thanks Andy!
Thank you for recommending us in your review! We look forward to working with you again soon.
Reviewed March 22, 2023
The whole metals IRA process was very smooth. Patriot Gold Group has answered all my questions and still respond quickly when I have further questions. They are upfront and transparent which I appreciate. I feel like Patriot gold group has my best needs in mind and help educate me as well.
Thank you, Hunter. We appreciate the review and value your feedback. If there is anything else we can do for you, please let us know!
Reviewed March 22, 2023
I had initially considered buying gold with another company, but in the end I didn’t feel comfortable. I reached out to Patriot Gold Group and was connected with Matt **. He patiently answered all of my questions and gave me the confidence the other firm was missing. He made the process of the IRA rollover and the gold purchase very easy! I felt confident that I was in good hands every step of the way. In fact, I recently completed another purchase through Matt for gold and silver.
We are so grateful for your kind words.
Reviewed March 21, 2023
Andy answered my questions with language that made it easy to understand the Gold IRA buying process and was accessible for follow up questions and concerns about setting up the accounts with Equity. He was very courteous and friendly every time we spoke and the order was done smoothly without problems or hassle.
Thank you for taking the time to provide feedback. If you ever have a question, feel free to reach out.
Reviewed March 20, 2023
Kristen ** was great to make sure the shipment was delivered to depository and followed up until it showed up in my Equity portfolio. From beginning to end was explain. First Liz ** and then followed by Kristen **. Great customer service, very knowable and friendly to help me the process of rolling my IRA.
Thank you for sharing your experience with us, Audie.
Reviewed March 20, 2023
I am highly pleased with Matt. I needed to transfer a 403B into an IRA and he helped me every step of the way. He worked with me while purchasing gold and silver, and just made the entire process very easy. He remained in contact with me and answered all my questions.
Thank you for choosing the Patriot Gold Group!
Reviewed March 17, 2023
We looked at a few companies to transfer our IRA's and we are blessed that we chose Patriot Gold. They have been efficient from the start, very easy to get in touch with & at maintaining communication with us. They care about each client and go above and beyond to assist.
Thank you for sharing your experience with us, Sharon. We aim to provide top tier service to all of our clients.
Reviewed March 16, 2023
Both Ron ** and Frank ** have been very helpful in assisting me with my purchase of silver and gold IRA. Ron explained everything thoroughly to help me understand the process of converting my existing IRA to Patriot gold. He sent me articles to read so I can better understand the value of investing in precious metals. Frank assisted me in deciding which gold and silver to purchase and gave me tips on each item and how they have performed in the past. All in all my experience with Patriot Gold has been very positive.
Thank you for sharing your experience with us, Christine. We hope to see you again soon.
Reviewed March 13, 2023
Patriot Gold Group made it so easy to move my funds into Gold and Silver funds. If I had questions during the process, they were they within minutes to answer emails or phone. What great team they are. Thumbs up Patriot Gold Group.
We are glad we could be of service, Terry. Thank you for choosing Patriot Gold Group!
Reviewed March 2, 2023
I was very pleased with the transaction of transferring funds from my 401k fund to gold and silver. Luke was very knowledgeable and explained the process in detail. I would highly recommend family and friends to use Patriot Gold Group.
Thank you for recommending us to friends and family! Referrals are truly appreciated.
Reviewed March 1, 2023
I transferred my 401k to a Gold IRA thru Patriot Gold Group, and Krystine ** walked me thru the process and she did an exceptional job explaining the process and getting me enrolled in the Gold Ira and getting me in the product that fit my needs. She was phenomenal thru the whole process. I give them 5 stars for their outstanding service.
Thank you for the feedback, Dan! Our goal is to provide all clients with a 5-star experience every time.
Reviewed March 1, 2023
I had contacted another company first, they had made me feel so pressured. I was not comfortable and would not move forward with them. On my first call to Patriot Gold I could tell the experience was going to be far different, and it was. From beginning to end my questions were answered and I was never pressured nor pushed to move faster than I felt comfortable going. I would definitely recommend Patriot Gold to anyone.
We appreciate you sharing your experience with Patriot Gold Group. If you ever have any questions, feel free to reach out.
Reviewed Feb. 27, 2023
After researching several companies to convert my retirement funds to precious metals, I felt that Patriot Gold group was a good fit after speaking with Matt. He guided me on how the process would work in great detail. Once I made the decision execute the moving of my funds to the IRA, Matt made it very easy. Matt was able to maximize my purchase based on the funds that I was committing to securing my finances. Whenever I had a question, Matt was able to provide a detailed explanation which made me feel very comfortable with dealing with Patriot Gold. This has been a great experience for me, as I had never considered buying precious metals before. Thanks Matt for your guidance.
We appreciate the review, Laurence! We'll be here if you have any questions in the future.
Reviewed Feb. 27, 2023
I am very happy with the service from your company. If I have any issues or concerns all I have to do is call Andy **. Andy always assist me and follows up to make sure everything came out satisfactory. I would recommend to my family and friends.
Robert, it was a pleasure working with you!
Reviewed Feb. 22, 2023
In working with Patriot Gold to rollover an IRA, I found the representatives to be very knowledgeable about their products and about the conditions that exist in our economy. They guided me through the process and offered me advice on metals to choose. I couldn't have asked for a better team for guidance.
Thank you for choosing POatriot Gold Group! We value you as a customer.
Reviewed Feb. 22, 2023
Working with Ron ** was a pleasure, and very informative. Charlie also was very helpful and made the process easy, and simple. I’ve recommended them to my friends, and family. There always there for me, and always call me back, in a very timely matter.
We are elated that you had a wonderful experience working with Patriot Gold Group and look forward to a long working relationship.
Reviewed Feb. 15, 2023
The representatives that I dealt with were knowledgeable and answered all of my questions. They also encouraged me to call anytime if I had additional questions. I would recommend Patriot Gold Group to others. Thank you for the great service.
Our goal is to provide top-tier customer service to all of our clients. If you ever need anything, please don’t hesitate to give us a call!
Reviewed Feb. 15, 2023
When I was in the market to buy gold, I did research on companies that had excellent ratings and found out that excellent ratings alone are not enough when deciding which company to go with, one of the issues I found with a couple of companies was that they offered upfront incentives, like free coins etc, but this turned out to be nothing more than a bait & switch, the coins they offered were restricted to a limited selection & after they add their markups the buyer is not really getting anything FREE!!!
I'm very happy that I choose Patriot Group because Kristin ** was very easy to work with, had excellent knowledge and was easy to contact when required. In the future we may be interested in buying more metals & if so Patriot & Kristin ** will be our top choice when we are ready. Even though we were told that we would be added to a raffle for free gold, once we gave a review, we still would have given a 5 star review w/o any raffle.
Ken & Sigrid
Kenneth, it was a pleasure working with you!
Reviewed Feb. 14, 2023
Everyone at Patriot Gold was amazing. Prompt service and answered all my questions thoroughly. They made me feel confident in rolling over my simple IRA to a precious metal IRA. Highly recommend this group If anyone wants to protect their investments and learn more on how to diversify their portfolio and secure their future.
Thank you for choosing Patriot Gold Group, Michele!
Reviewed Feb. 2, 2023
My experience with Patriot Gold Group was excellent. From the initial consultation and throughout the entire process, I received top notch customer service and follow up. It was a pleasure working with the team on a precious metals IRA rollover.
Thank you for choosing Patriot Gold Group, Jarod! Our goal has always been to provide our customers with top notch service.
Reviewed Feb. 2, 2023
I had researched many companies in making this decision. I had spoken with several representatives from different companies. Ron ** from Patriot Gold Group was by far the best, easiest, most helpful and informed person I spoke with. No hard sales, just good information, answered lots of questions, had great follow up and just nice to speak to. When you are talking about your investments TRUST is most important. I trust Ron and the Patriot Gold Group. I would highly recommend talking with them about protecting your financial assets.
We really appreciate you taking the time to leave us a review, Kathleen. We're so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Reviewed Jan. 27, 2023
Patriot Gold was straight forward "contract" free. Everything they said and committed to, was followed up in writing.
Any concerns I voiced came with specific reassurances. Opening my account and making my investment was my decision. Patriot Gold personnel made it easy for first timers and gave assistance and follow up as you would expect from a top notch organization. I am very comfortable, I found one of the most cost efficient and trustworthy precious metal custodians for my amount of investment.
Thank you for your kind words, William! It is our pleasure to provide you with the best service possible. We hope you stick with Patriot Gold Group for all of your future metals needs.
Reviewed Jan. 26, 2023
My experience with Patriot Gold was very satisfying. The gentlemen that I spoke with were both helpful and hard working. They saw to it that the transaction completed as fast as possible. I would recommend anyone to use Patriot Gold.
We appreciate the review and the recommendation, Gayla! We'll be here if you have any questions.
Reviewed Jan. 24, 2023
Very quick response time, knowledgeable and professional staff walked me through every stage of the process and answered all my questions. I'm new to the precious metals world, and I am very pleased with my experience with Patriot Gold Group.
Thanks you for choosing Patriot Gold Group for your first precious metals purchase. Give us a call if you ever have a question.
Reviewed Jan. 24, 2023
Patriot Gold went well above and beyond all my expectations on assisting me with the transfer of my deferred comp. into a gold/silver IRA. Every step of the process was quick and smooth! Ron and crew did an excellent job!
Happy that we could help, Brian. Thank you for choosing Patriot Gold Group!
Reviewed Jan. 23, 2023
I was a little unsettled at first since I've not done online investing before. Once I began speaking with an account manager it was obvious I was working with a company that was serious about making sure I was not only comfortable but informed. A very pleasant conversation that lead to an IRA fund transfer to silver and gold with Patriot Gold Group. The follow ups have been pleasant and questions I had were answered.
Thank you for sharing your experience with us Doug! If there is ever anything we can do to help, don't hesitate to give us a call.
Reviewed Jan. 11, 2023
Mike is super helpful and patiently took the time to explain to me what I needed to do to complete the IRA purchase. His comprehensive knowledge makes you feel secure in your purchase. I look forward to a long relationship with him.
Thank you, Karen! Call us anytime if you ever need anything.
Reviewed Jan. 10, 2023
Patriot Gold Group went above and beyond to get my IRA from Merrill Lynch and all the obstacles thrown in front of us. This took almost a month, but I was informed of every development. The team helped me fill out paperwork and happily answered all my questions no matter how many times I called. Once we had the money, an investment portfolio was presented with explanation. I was also allowed to tweak a few things to my liking, or all if I wanted. Overall, it was a great experience, and I was confident in navigating uncharted waters with my financial future. So yes, I highly recommend Patriot Gold Group to anyone interested in a gold and silver IRA.
Thank you for the recommendation, William. Happy to hear that your experience was nothing short of stellar!
Reviewed Jan. 7, 2023
This was my first purchase of precious metals. I chose silver as it fit my budget more efficiently. I can always switch to gold or add it to my investment in the future purchases. The purchase went very smoothly and easily executed. Everything I was told was verified and I am very satisfied. Though I am located in another state than California, I am confident of the integrity of Patriot Gold Group. I will be Investing more in the future with confidence.
We are thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Reviewed Jan. 6, 2023
I contacted Patriot Gold and they made switching my IRA fast and easy. The customer service was phenomenal. I can't say enough good about this company. They keep in touch to make sure everything is going the way you want.
Hello Nadine, we appreciate the review and are glad we could be of service. Feel free to reach out if you ever have any questions.
Reviewed Jan. 5, 2023
The transfer of our IRA’s both for myself and my wife was surprisingly smooth for newbies like us. Ron and Mike were very patient in explaining the whole process without any sign of frustration on their part. Very glad that we are doing business with their company. Will fully endorse them.
Thank you for the endorsement William! Call us anytime if you have a question.
Reviewed Jan. 4, 2023
Several months ago, my husband and I were feeling and seeing the craziness of our world. We had been listening to Christian ** for some time and since we were Christians and trusted this man, we decided to follow his advice. He gave us Patriot Golds information and after praying for discernment, we stepped out in faith and called the number. The few apprehension we had left as soon as we started talking to Luke **. He was such a blessing. He took care of getting our funds from Edward ** and setting up our IRA accounts with Patriot Gold. Then, my husband and I decided to take cash and buy some silver and gold of our own. Once again, we went through Patriot Gold with Luke answering questions and helping us every step. Then my husband decided to liquidate some material items and once again, Luke handled things very quickly! We are very pleased with Luke and Patriot Gold. Thank you!!!
We are delighted to help you and your husband with all of your gold and silver needs!
Reviewed Jan. 4, 2023
I would like to thank and commend Kristen ** for her outstanding customer support efforts during my calls with her on January 3, 2023. I called Patriot Gold Group to begin the sale and subsequent distribution of some of my metal assets. Kristen was "simply outstanding". Her professionalism, courtesy, respect and caring are obvious and appreciated and her knowledge and competence are above and beyond. Employees like Kristen are difficult to find these days, especially in customer support roles, and Kristen is an outstanding example of the best! Kristen is another reason I will continue to work with Patriot Gold Group. Promote her!!!
Craig, thank you for that glowing review!
Reviewed Jan. 3, 2023
Kristen was knowledgeable, considerate and patient in answering all of my questions and concerns on investing in precious metals. Instructions and information were very clear. The entire process was handled in a timely, professional manner. I am very happy to have chosen Patriot Gold Group for my investments. Thank you!
Thank you for choosing Patriot Gold Group, Sharon!
Reviewed Dec. 27, 2022
Kristan ** was a pleasure to work with. This was my first time buying and she took her time explaining the process from start to finish and made sure I understood my options. Kristan always called and emailed back promptly to make sure it was a fast and easy process.
Thank you for choosing Patriot Gold Group for your first purchase, Tim! Call us anytime if you have a question.
Reviewed Dec. 20, 2022
Luke was very informative on the items that I was interested in purchasing. He was gratefully helpful in understanding the values of the items purchased. All items were received in prime condition. I definitely would tell others about Patriot Gold Group, and use their services for any further purchases.
We are happy that we could be of service, Kevin! Thank you for considering us for your future metals purchases.
Reviewed Dec. 16, 2022
I was a bit stressed about rolling my retirement into gold and silver because it was a totally new concept for me. Everyone at Patriot Gold went out of their way to make the transition easy. They are very professional, courteous, friendly and very knowledgeable. I highly recommend the Patriot Gold Group!
Thank you for your feedback, Terry. We appreciate the recommendation as well!
Reviewed Dec. 13, 2022
Matt was extremely helpful in this process of rolling over an existing 401K into a new IRA with PGG. He carefully walked through the steps I needed to follow to initiate the rollover and then provided excellent support as we determined how those funds would be allocated.
We are delighted to hear you had a wonderful experience with Matt! Thank you for sharing your experience with Patriot Gold Group.
Reviewed Dec. 10, 2022
Luke was very helpful and very patient and answering questions that I had. He seems very knowledgeable about buying and selling gold and silver. He also is very responsive whenever I needed to talk to him during that process.
Glad that we could help, Pansy! We'll be here whenever you need.
Reviewed Dec. 10, 2022
Up until 2020 we were flying high with our 401K's and other investments. We've both been retired for a few years. We saved, planned well (or so we thought) and we had more than enough to enjoy a comfortable retirement and to pass on assets to family. Then came this word salad of an economic policy and we were concerned. We've been gold owners for quite a long time, but had never considered a gold IRA. While investment growth is still preferred, for us now maintaining and protecting our wealth is most important. I did quite a bit of research online and felt that Patriot Gold Group was a good match for us. We worked with Mike ** and he was there during the whole process. The instructions on how to move funds from a 401K to Patriot were excellent and their back room was very efficient. In fact, the only stumbling blocks we experienced were in moving funds out of a federal employee 401K! (Imagine that!) We highly recommend!
It is great to hear that our sales reps and back office provided you with excellent service, Cheri. Thank you for choosing Patriot Gold Group!
Reviewed Dec. 9, 2022
Thanks For taking your time on educating us on our precious meatal purchase. It was truly a pleasure dealing with Elizabeth, Cal & Others at your Group. I would highly recommend this Gold Group. I drove Elizabeth crazy with nonstop calls & questions and she would contact me back ASAP! Thanks Lou!
Thank you Louis. We are thrilled you enjoyed the service you received with us at Patriot Gold Group!
Reviewed Dec. 8, 2022
It was such a pleasure working with Liz **. She walked me through the whole process of transferring my IRA to gold and silver. Liz made this process so easy. I have recommended the Patriot Gold group to many friends.
We are so happy that we were able to provide you with excellent customer service. Thank you for recommending your friends as well, Cheri.
Reviewed Dec. 7, 2022
Frank gave us outstanding customer service. This is our first time buying precious metals and Frank was very patient and answered all our questions about the whole process. We plan on using his assistance again in the near future. Five star service!
We are happy to hear that we could provide you with outstanding customer service, Norman.
Reviewed Dec. 6, 2022
All of my questions and concerns prior to purchasing as a new customer were promptly and honestly answered by knowledgeable representatives. The transfer of money was simple via ETF. Delivery of the gold and silver was completed quickly. I am completely satisfied with PGG's performance and would recommend them to future buyers.
We are elated that you had exemplary service from our company!
Reviewed Dec. 6, 2022
Andy ** responded patiently with knowledge to every question I asked. Also Andy explained everything so a first time gold/silver buyer like myself could easily understand. Each time I have contacted Andy the same has been true with very little wait time.
Matthew, thank you for being a Patriot Gold Group customer!
Reviewed Dec. 5, 2022
Excellent service and very congenial, very pleased with customer service and information. Was contacted for review of service with your company. I am looking into purchasing silver coins for grandchildren and members of the family and will continue to add to my purchases.
Wanda, we are elated that our service was so stellar that you are seeking to continue to add to your precious metals portfolio!
Reviewed Dec. 4, 2022
It's one of the company's for good investment and the crew are there for you to explain and give the best advice for your future and updates you all the time on what's going on especially my Guy Ron ** very helpful and Frank, thanks for setting me up.
Thank you for choosing Patriot Gold Group for your precious metals needs.
Reviewed Dec. 2, 2022
I had a five star experience with Andy while transferring my IRA to silver and gold thru Patriot Gold Group. Andy was professional and respectful of my limited knowledge with financial terms in transferring my IRA to Patriot Gold Group. Andy explained the process thoroughly to ease any concerns with my investment. Andy returned my phone calls promptly and supplied a direct line to reach him 24/7. I have found Patriot Gold Group to be trustworthy and reputable. I’m giving Patriot Gold Group five stars and looking forward to working with them.
Thank you for choosing Patriot Gold Group, Therese. We look forward to working with you again in the near future!
Reviewed Dec. 1, 2022
We ordered product from Patriot Gold. Our order was filled in a timely manner and any questions we had were answered promptly. We were very satisfied with the service we received. We would recommend this company to people interested in purchasing their products.
Thank you, Marilyn. It is our goal to provide top-tier customer service to our clients.
Reviewed Nov. 30, 2022
I greatly appreciated the phone call from Kristen to see if I had any questions about my IRA with Patriot Gold. She was very friendly, easy to talk to and answered my questions well! I will refer friends and family to Patriot Gold. Thank you.
Thank you for recommending us to friends and family, Laureen. We are delighted to hear that you were provided with 5-star service.
Reviewed Nov. 29, 2022
I chose Patriot Gold because of the no fee for depository. I have not had to pay a fee yet. Andy ** was very helpful in setting up my account and helping me choosing the correct type of gold/silver to purchase. Andy has always been very helpful if I have any question about my account. My only recommendation is for the Equity website to be update to show current sell prices and show a trending chart.
Thank you so much for working with Patriot Gold Group. We are always happy to answer any and all of your questions.
Reviewed Nov. 28, 2022
Kristen walked me through the entire process and made the transition from a 401k to a gold and silver IRA seamless. I appreciated her thoroughness in this application, as it's never easy making financial decisions without all of the details.
Thank you for choosing Patriot Gold Group!
Reviewed Nov. 25, 2022
I am so impressed with this company and appreciate your concern for me understanding the whole process! I look forward to doing business with them in the future, and will definitely refer others to them. My daughter has a 401(k) with another company, and I have been speaking with her to transfer her assets into Patriot Gold group.
Thank you for your review, Anne. We appreciate you being a customer and spreading the word about Patriot Gold Group. We're here for you anytime you need us.
Reviewed Nov. 23, 2022
Michael was very knowledgeable. He underpromised and over-delivered on shipping times. Delivery was made weeks earlier than expected. When pricing take into account Patriot's buyback prices compared to other suppliers. When purchased through them they offer very competitive buyback pricing. Ordered several times and always professional service.
It is our goal to provide top-tier customer service to our clients. Thank you for choosing Patriot Gold Group.
Reviewed Nov. 23, 2022
I was doing a rollover from my CALPERS retirement to a Gold IRA. I had no idea what to do. Frank ** walked me through the whole thing step by step and explained everything very clearly. He made sure I knew exactly what I was doing and that that is what I wanted. He explained how precious metals worked and how my IRA worked. He has been there to answer any questions I’ve had. I’m very glad I chose Patriot Gold Group. Thanks Frank!
Thank you for taking the time to leave us a review, Robert!
Reviewed Nov. 21, 2022
Both Ron and Frank are up to date on the current economy and the importance of having precious metals in your portfolio. I didn't need convincing but they reinforced my prior knowledge. Very friendly, patient and helpful. I recommend Patriot Gold Group to any and all looking to preserve their wealth.
Alex we appreciate your kind words!
Reviewed Nov. 19, 2022
Conversion from my traditional IRA to a new gold (and some silver) IRA was quite easy with the help of Mike ** and Charley **! For me, my gold IRA is more of an insurance policy rather than an investment, although it could turn into a windfall investment, but that's not why I converted.
Kevin we are happy that you had a wonderful experience with us.
Reviewed Nov. 19, 2022
We are very pleased with the service that Andy and his team have given us so far. He is very responsive to our questions and very prompt in returning his response which is greatly appreciated. We are very pleased with Patriot Gold.
Many thanks from Patriot Gold Group! We aim to provide our clients with the best customer service in the industry.
Reviewed Nov. 18, 2022
Knowledgeable, friendly, people who make the decision to choose their company a no brainer. I am extremely happy with their service. The professional, no pressure approach to business was a refreshing experience. Their follow up and dedication to provide an accurate and timely experience was impressive.
We appreciate the kind words, Richard! Customers like you are the reason for our continued success.
Reviewed Nov. 17, 2022
Our agent, Luke M. provided an outstanding experience for us. He answered all our questions and gave us confidence in our purchase. There are many organizations that are providing the service to customers wishing to purchase gold and silver at this time. Choose wisely. Patriot Gold is an excellent source.
Thanks, Mary! We’re happy to hear you had a pleasant experience with us. If there is anything else we can do for you, please let us know!
Reviewed Nov. 15, 2022
The process was delayed due to needing the medallion signature to move funds. Both of the guys working with me were splendid. They kept in touch, explained the process and when the day finally arrived, they took care of everything. It was perfect.
Thank you, Kathy! We strive to provide our clients with the best customer service in the industry!
Reviewed Nov. 4, 2022
I had the privilege to work with Kristen ** in the conversion of my mutual funds IRA to a Gold/Silver IRA and a few other transactions, Her outstanding customer service and special personal touch are greatly appreciated! She answered all of my questions and helped ease my concerns in taking the plunge to investment in gold and silver. I highly recommend her to anyone wanting to invest in precious metals!
Thank you for the recommendation, Troy. We are delighted to hear that you were provided with 5-star service.
Reviewed Nov. 3, 2022
We were given lots of information and how to complete the transfer we did with Patriot Gold group with Kristen **. We'd recommend others. There were a lot of steps to transfer the funds to get our metals. But this provided a lot of safety procedures.
Thank you for taking the time to provide feedback, Robin. We appreciate you being an ambassador for Patriot Gold Group!
Patriot Gold Group Company Information
- Company Name:
- Patriot Gold Group
- Company Type:
- Private
- Year Founded:
- 2016
- Address:
- 3010 Old Ranch Pkwy Suite 350
- City:
- Seal Beach
- State/Province:
- CA
- Postal Code:
- 90740
- Country:
- United States
- Website:
- www.patriotgoldgroup.com


