Patriot Gold Group

Patriot Gold Group

Patriot Gold Group
5.0(875)
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Overall Rating5.0 out of 5
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About Patriot Gold Group

Patriot Gold Group offers precious metal IRAs as well as gold and silver coins and bars, which are available for home delivery. There are no fees for life on qualifying IRAs, and retirement accounts can be set up in a day. Patriot Gold Group also offers precious metals storage in different parts of the country, though it doesn’t disclose the full list.

Pros & Cons

Pros

  • No-fee-for-life program
  • 24-hour turnaround for new accounts
  • Multiple storage options

Cons

  • Only deals in gold and silver
  • No online purchases

Bottom Line

Patriot Gold Group can help you invest in gold and silver. Its product offerings are somewhat limited because it doesn’t offer platinum or palladium, but its no-fees-for-life option should be a draw for larger investors.

Patriot Gold Group Reviews

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Page 2 Reviews 5 - 35
Verified purchase
Staff

Reviewed Aug. 30, 2023

I just want to let you know that my conversations with Andy ** were very informative and helped me make my decision to work with Patriot Gold. My motivation to make this move had been on my mind for several years. He was very knowledgeable and made the transaction easy. Please keep up the good work!

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Response from Patriot Gold Group

We are elated we could provide 5-star service. Thank you for the wonderful review Alan!

Verified purchase
Customer ServiceSales & MarketingStaff

Reviewed Aug. 30, 2023

Excellent service by both ladies. We like the company. They It came highly recommended and your sales professionals did not disappoint. It was an excellent experience. Your sales associates knew their job and were on it 100% and made sure we understood everything going forward. Thank you so much for the great customer service. We will be more than happy to share our good experience with our friends and neighbors. Thank you.

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Response from Patriot Gold Group

Thank you Dina for such a heartwarming review! We are elated to have provided excellent customer service, and we're grateful you're helping us get our name out.

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Customer ServiceStaffTransparency

Reviewed Aug. 29, 2023

Tim ** and Randy ** made the transition from moving part of my conventional IRA to a gold IRA. I wanted to diversify my assets and they walked me through each step and were willing to answer any questions I had. The whole experience was smooth and professional. I would highly recommend Patriot Gold Group for diversifying your retirement portfolio.

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Response from Patriot Gold Group

We are so happy to hear your kind words. Thank you for choosing Patriot, we will continue to provide the best service in the industry for all our clients.

Verified purchase
Customer Service

Reviewed Aug. 28, 2023

I was hesitant at first about purchasing gold and silver over the phone. Patriot Gold put my mind at ease and the transaction went very smoothly. As a matter of fact, I recently made another purchase with them! I would highly recommend and trust them! Thank you Patriot Gold for a terrific experience!!!

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Response from Patriot Gold Group

Thank you for your review David! Thank you for your recent transaction as well! We are glad to have your business.

Verified purchase
Customer ServiceStaff

Reviewed Aug. 24, 2023

I recently purchased silver rounds from Patriot Gold and couldn't be happier that I chose them. I really appreciated the personal feel while working with Andy at Patriot Gold. They do what they say they will do and they follow through to make sure you're entirely satisfied. Other companies I dealt with didn't return phone calls or respond to emails. I also recommended Patriot Gold to my sister who was also very satisfied. I tell all my friends who are considering buying metals to call Patriot Gold (I don't normally do that but that's how much trust I have in Andy and the team at Patriot Gold). So glad I discovered this gem of a company!

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Response from Patriot Gold Group

Dorothy, we are elated that you're experience left you with 5-star satisfaction! Hearing these words motivates us to go above and beyond for our customers.

Verified purchase

Reviewed Aug. 22, 2023

I AM so excited to be onboard the Gold/Silver train & not the previous 401... Before Patriot Gold in my life, other companies would not talk to me unless over $100,000 to roll over. I am very elated with Patriot Gold Group! Kristen & Sam are lifesavers! I'd highly recommend.

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Response from Patriot Gold Group

We are thrilled that your experience was 5-stars! We always strive to exceed expectations.

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Customer ServiceStaff

Reviewed Aug. 22, 2023

Dealing with Patriot Gold Group with the transferring of my 401k into a Gold and Silver account was so smooth and easy. They were there to answer any questions I had and made the process quick and easy. It was a pleasure working with them. I with out any hesitation recommend them.

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Response from Patriot Gold Group

Jack, thank you for your review! We are grateful you helped spread the word about Patriot.

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Staff

Reviewed Aug. 22, 2023

We had the best experience with Kristen ** in buying precious metals. She was very kind and knowledgeable. She made the whole thing very painless and a true asset to Patriot Gold! We didn't understand at first but she went through every piece and made it easy breezy for us, especially my husband

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Response from Patriot Gold Group

Thank you for your kind words Kathleen, giving our customers the best service possible is what we strive for.

Verified purchase
Customer Service

Reviewed Aug. 19, 2023

When communicating with Patriot Gold about making a precious metals purchase and transferring an IRA over to metals, I was blown away by the fact that I was speaking with the owner of the company. Both Andy and Matthew dialogued with me like I was family. They asked questions about an upcoming trip and showed genuine interest, as if we’d known each other for years. I would highly recommend this company to everyone. Best personal customer service I’ve ever received!! Thank you Patriot Gold!!

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Response from Patriot Gold Group

Thank you for taking the time to write this wonderful review! We strive for 5-star service and making your experience with us a personable one.

Verified purchase
Staff

Reviewed Aug. 17, 2023

When I was ready to invest in gold, I saw a commercial on NewsMax with Dick Morris promoting your company and decided to give you a call. I wound up talking to Michael **, who was a pleasure to talk to. He took the time to educate me on certain gold choices and made me feel like family., I made my purchase with the utmost confidence I made the best choice doing business with Michael. Thank you and may God Bless you all!!

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Response from Patriot Gold Group

Frank, thank you for this wonderful review! We are so happy to have provided you with 5-star service, and we will continue to do so in the future.

Verified purchase
Chuck increased rating by 1 star.
Staff
After a positive interaction with Patriot Gold Group, Chuck increased their star rating on Sept. 12, 2023.

Updated review: Sept. 12, 2023

We looked at several companies when deciding to invest in metals and the knowledge and attention to detail we chose Patriot. Since investing with Patriot they have been attentive to our questions and inquiries after the sale which bolsters our confidence we chose the right company to handle our metals investment.

Original Review: Aug. 16, 2023

Update 08/26/2023: We looked at several companies when deciding to invest in metals and the knowledge and attention to detail we chose Patriot. Since investing with Patriot they have been attentive to our questions and inquiries after the sale which bolsters our confidence we chose the right company to handle our metals investment.

Patriot Gold has been a pleasure to work with. They are attentive to your desires and quick with options and programs to meet those desires. Precious metals are a great hedge against inflation and knowing our metals are not only safe and secure but easily accessible are a great comfort as we near retirement. We highly recommend Patriot Gold and their team of knowledgeable, accessible and friendly staff to meet your personal goals and comfort with your assets.

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StaffTransparency

Reviewed Aug. 16, 2023

Jim and Matt were VERY IMPRESSIVE! They understood my situation and addressed all my concerns with kindness and professionalism and were available any time I needed guidance. They walked me through the entire process relieving me of much anxiety that comes with uncharted financial transactions. I would HIGHLY recommend Patriot Gold Group for anyone considering investing in precious metals.

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Response from Patriot Gold Group

Stellar review Mark! We love to hear our customer's feedback on the excellent service they receive from our team. It is a pleasure to do business with you!

Verified purchase
Installation & SetupStaff

Reviewed Aug. 15, 2023

I recently contacted Ron at Patriot Gold Group to help me transfer my 401K to a precious metal IRA. Ron was very helpful giving me step by step instructions with the transfer procedure. He is very professional and knowledgeable. He then directed me to Frank, who was very helpful with my Patriot Gold Group precious metal IRA purchase. I give Ron and Frank a 5 star rating and would recommend them to a friend.

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Response from Patriot Gold Group

Excellent review Michael! We are happy to hear that you had a 5-star experience with our experienced professionals. Welcome to Patriot Gold Group!

Verified purchase

Reviewed July 26, 2023

I contacted Patriot Gold after first speaking another precious metals company which was determined to sell me something other than what I wanted. Patriot Gold did not try to steer (manipulate) me. No hassles with Patriot Gold. Fair pricing. Quick shipping. I recommend Patriot Gold to others, and I will only buy from them. The other company’s pitch is akin to a Shamwow commercial, and they "blew it" with me.

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Response from Patriot Gold Group

Thank you Tom for your honest review. It is our goal to earn our customer's trust and be transparent at all times. We are thankful for your business! Welcome to Patriot Gold Group!

Verified purchase

Reviewed July 22, 2023

My gold purchase experience with Kisten ** at Patriot Gold was very positive. It was a major decision to purchase gold as I had considered it for many years hoping the price would go down. I immediately felt at ease with Kristen which is something I did not feel when I had considered another vendor. All of her follow-ups were timely, complete and considerate. I feel as good now as when I first made my purchase decision with Patriot Gold.

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Response from Patriot Gold Group

John, thank you for your wonderful review! We are glad to hear that you chose us for your precious metals purchase and had a positive experience with Kristen!

Verified purchase
Susan increased rating by 1 star.
After a positive interaction with Patriot Gold Group, Susan increased their star rating.

Reviewed July 15, 2023

I was very impressed with Andy. He was well conversed and ready for a new client and all the questions that come along with a new investor. He was very helpful in explaining the process of investing in metals. He had knowledge of many types and explained the mission of Patriot Gold. He welcomes future calls as if they are a new account!

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Verified purchase

Reviewed July 15, 2023

My wife and I had a great experience at Patriot Gold Group. Will was always willing to answer any of our questions and returned calls quickly. If Matt couldn't help us Michael did. The teamwork made our experience a pleasant one. We are very satisfied with our decision in choosing Patriot Gold Group!

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Response from Patriot Gold Group

Thank you David for your glowing review! We are always here to assist you. Welcome to the Patriot Gold Group!

Verified purchase

Reviewed July 14, 2023

To be fair, I had contacted Mr. ** at Patriot Gold a few times, however the hectic schedule I was under precluded my initially being able to work with him. Meanwhile, I was losing money from my 401K in the stock market. I finally was able to free up time, and he made the experience seamless.

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Response from Patriot Gold Group

Hector, we are happy we could be of good service to you. We will aways make time for our clients!

Verified purchase

Reviewed July 14, 2023

I felt very comfortable dealing with Liz. She impressed me as a person who really cared about our needs, above and beyond her role as a salesperson. It took all the stress out of the transaction. We have never done this type of purchase before, but with her help and assurances, everything went very smoothly.

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Response from Patriot Gold Group

Thank you Lawrence for such a wonderful review! We are happy to hear that you received customized service according to your needs and had an easy transaction with the help of Liz. It is our pleasure to serve you!

Verified purchase

Reviewed July 13, 2023

Kristin and Charley provided professional guidance through the process of my IRA transfer to Patriot Gold Group. I appreciate their knowledge and courteous customer service in walking me through the process and setting up my account. I highly recommend the Patriot Gold Group when seeking other areas to invest your hard earned money.

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Response from Patriot Gold Group

Thank you Izabella for your review! We are glad to hear you experienced 5-star customer service and felt well taken care of. Welcome to Patriot Gold Group!

Verified purchase

Reviewed July 13, 2023

I'd contacted Patriot Gold Group in March of this year and, being a newbie in this arena, asked a few questions where several, I am certain, were eye-rollers. All the reps, such as Sam, on through to my account rep Kristen, were not only exceedingly patient, but, were professional, informative, and prompt. Needless to say I purchased some Gold and Silver and, when the items arrived, they were exactly what was advertised and discussed via telephone.

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Response from Patriot Gold Group

John, thank you for your kind words! We are elated you had a 5-star experience, and we will continue to put our clients first to ensure all questions are answered.

Verified purchase
James increased rating by 1 star.
After a positive interaction with Patriot Gold Group, James increased their star rating.

Reviewed July 11, 2023

1st time ordering precious metals so no experiences will be relatable to this opinion. My wife and I felt in control but respected by Frank when we purchased the precious metals from Patriots Gold. He was very helpful through the whole process and thank him for his patience with us. Thank you Frank. Thank you all, Jim and Denise.

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Verified purchase

Reviewed July 6, 2023

I had some questions regarding the transfer and legal issues relating to this kind of investment and I had some difficulty transferring the funds from my IRA. But with the help of Tim and Andy they were able to speak directly to my old investment firm and guide them through the process. Now that it's all done I feel our assets are safe and still only a phone call away if we need to make any changes.

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Response from Patriot Gold Group

Thanks so much for your review James! You are right, we are only a phone call away! We appreciate your business.

Verified purchase

Reviewed July 1, 2023

Patriot Gold Group enabled me to easily transfer asset from a conventual IRA into a precious IRA with the help from account manager's William and Micheal. Patriot Gold Group has a wide selection of gold and silver from all the world's major countries mints that you can select from.

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Response from Patriot Gold Group

Thank you for your review Jeff! It is great to hear that the process was easy for you. It was a pleasure doing business with you.

Verified purchase

Reviewed June 29, 2023

From the very start, Patriot representatives returned my calls immediately and answered my questions. Kristen ** was especially helpful, as she thoroughly explained every step of the process, handled it efficiently and followed up promptly. When Kristen was tied up on another call, others took the time and effort to be of service - I was never told to just "search the website" for assistance. It's obvious that Patriot representatives care about their clients, and I highly recommend them.

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Response from Patriot Gold Group

Susan, we are elated that you had such a good experience, and we thank you for the kind review. Customer service is our #1 priority here at Patriot Gold Group.

Verified purchase

Reviewed June 29, 2023

I contacted Patriot Gold Group in March to have my IRA's transferred so it would be backed by gold and silver. Matthew ** was my representative. He answered all my questions as he walked me through the process. He also updated me when the funds were sent from the other brokerages. Matt's very knowledgeable and friendly. I've contacted about a month ago to ask him a question regarding my statement and he was very helpful. I would recommend Matt to any of my friends or family.

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Response from Patriot Gold Group

Thank you for your kind words! We look forward to working with you in the future, and providing the best customer service we can.

Verified purchase
Customer ServiceStaff

Reviewed June 28, 2023

Kristen ** is very professional and knowledgeable. She was very patient answering all my questions when I was opening my account and I am very satisfied with my experience. Ms. ** was very helpful in informing me of investments available to me and which would be best for my portfolio. She made herself totally available when I had additional questions.

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Response from Patriot Gold Group

Deborah, we are elated that you had a 5-star experience. Thank you for choosing Patriot Gold Group!

Verified purchase

Reviewed June 28, 2023

Matt was very helpful in answering all of my many question during several telephone calls. In the end, he provided an alternative that in the long run would end up being financially better than my original plan. I would recommend Matt and Patriot Gold Group for your physical gold & silver needs.

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Response from Patriot Gold Group

Thank you Robert. We are so happy you chose Patriot Gold Group, and we will continue to do our best to give 5-star customer service!

Verified purchase
Staff

Reviewed June 27, 2023

The team at Patriot Gold group are outstanding to work with. The process was seamless and the support along the way was first class in setting up my IRA and selecting my investments. Mike was very diligent in reviewing the process, investment options and how/where my investments would be vaulted which made me very comfortable with my decision. I definitely received the white glove treatment! :)

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Response from Patriot Gold Group

Thank you for your review Jennifer! We are glad to hear that you received excellent service and felt taken care of. That is our ultimate goal at Patriot Gold Group!

Verified purchase
Staff

Reviewed June 27, 2023

Matt ** was exceeding helpful and friendly. He listened to my thoughts and he complied with my requests at every step of the way. I could not be any more pleased with my experience AND with Patriot Gold! I cannot imagine a more pleasant experience and I have referred both Patriot AND Matt to friends and family. THANKS!!

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Response from Patriot Gold Group

Dave thank you for your stellar review! It is great to hear that you were very pleased with your experience at Patriot Gold Group. Also thanks for your referrals!

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Patriot Gold Group Company Information

Company Name:
Patriot Gold Group
Company Type:
Private
Year Founded:
2016
Address:
3010 Old Ranch Pkwy Suite 350
City:
Seal Beach
State/Province:
CA
Postal Code:
90740
Country:
United States
Website:
www.patriotgoldgroup.com