Aspiration Reviews

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Overall Rating1.1 out of 5
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About Aspiration Reviews

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Aspiration is a financial tech company that offers an environmentally friendly solution to your banking. The company ensures that its money doesn’t fund oil and coal industries. Instead, funding goes toward initiatives like planting trees and neutralizing carbon footprints. Aspiration Spend and Save accounts have two tier options: Pay What Is Fair and Aspiration Plus. It also offers the Zero credit card.

Pros & Cons


  • Pay What Is Fair program
  • Tree-planting program
  • High-yield APY


  • No way to deposit cash
  • High cash back only with Aspiration Plus

Bottom Line

Aspiration is a financial services company. It offers a cash management account, credit card and investing with low fees and cash-back options. It centers on sustainability and neutralizing customers’ carbon footprints.

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What is Aspiration?

Aspiration is a financial services company with a goal of improving the planet. The company is committed to “clean money” and pledges that purchases and savings won’t be used to fund oil or coal companies. On the contrary, money transferred from traditional banks to Aspiration has a planet-saving climate impact. This is because every time you use your debit or credit card, Aspiration plants a tree.

How does Aspiration work?

Aspiration makes signing up simple. You can do so through the company’s website or mobile app. There is no credit check required, although the company will verify your identity. You must have an account with a bank in the U.S. in order to transfer money to your Aspiration account. There is a minimum opening deposit of $10.

Aspiration products

Aspiration has a few banking products you can choose from, including:

As the name suggests, this is Aspiration’s cash management account. When you set up direct deposit, you can get access to funds up to two days early. You can use more than 55,000 free ATMs in the Allpoint network. Aspiration shows you the environmental impact of your spending and offers up to 10% cash back when you shop at socially responsible businesses.

Spend and Save allows you to earn higher interest on your savings than with traditional banks. Aspiration also promises that your deposits will never help fund oil or coal projects. It claims that every $1,000 you transfer to Aspiration has the impact of 6,000 fewer miles driven. There are two account options: Aspiration and Aspiration Plus. With Aspiration Plus, you also get out-of-network ATM reimbursement, Purchase Assurance (coverage for items damaged or stolen within 90 days) and automatic offsets of carbon dioxide for gas you purchase.

The Aspiration Zero credit card is a Mastercard issued by Beneficial State Bank. Zero has an annual fee of $60 and a credit score requirement of 680 minimum. Every time you use your Zero card, Aspiration plants one tree. You can also choose to round up your purchase to plant a tree.

Because of this initiative, using the Zero card once a day can help you become carbon-neutral. Every month you reach carbon zero, Aspiration rewards you with 1% cash back on all your purchases.

The Aspiration Redwood Fund is a mutual fund focused on sustainable investing. The company looks at several environmental, social and governance factors to find businesses that show sustainable thinking. You have the option of setting up automatic recurring investments. There is a minimum investment of $10, and there are no fees for withdrawing funds.

Aspiration fees

Aspiration promises to save you money in fees. The basic Aspiration Spend and Save account allows you to pay what you think is fair, ranging from $0 to $20 per month. Aspiration donates 10% of that amount to charity. Aspiration Plus costs $7.99 a month, or $5.99 a month if paid annually. For investments, the option is 0% to 2% annually, charged on a quarterly basis.

Aspiration FAQ

What bank does Aspiration use?

Aspiration uses a priority list of banks to hold your cash balance. Banks on Aspiration's list include:

  • Coastal Community Bank
  • Bremer Bank
  • Ion Bank
  • Progress Bank
  • Bank of New Hampshire
  • EagleBank
  • Manufacturers Bank
  • C3Bank
  • The Freedom Bank of Virginia
  • Bridgewater Bank
Is Aspiration FDIC-insured?

Aspiration accounts are FDIC-insured through the banks it works with. Deposits are insured up to $246,500 per bank.

Does Aspiration offer joint accounts?

Aspiration does offer joint accounts. Once you open your Spend and Save account and are approved, you can add your joint user to convert your individual account to a joint account.

When was Aspiration bank founded?

Aspiration was founded in 2013.

Is Aspiration legit?

Aspiration is a legitimate financial company. It has admirable sustainability goals and several appealing features. While it’s not a great option if you’re looking to deposit cash, making transfers and mobile check deposits is simple. The company helps you save on fees while providing several cash-back options and carbon-neutralizing initiatives.

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Page 1 Reviews 0 - 10
Customer ServiceReliability

Reviewed Aug. 8, 2023

I reported fraudulent charges all occurring from the same company. The next day the account was closed without informing me of any closure. It's now been one month. The charges are now credited to my account. I have not received a check. I asked to do an ACH transfer. After a few days Aspirations UNLOCKED my account, let me log in to initiate the ACH transfer.. only to relock it immediately afterwards causing the ACH to never go through correctly. Now still playing the call and wait game. Sick of it. DO NOT USE. They have no problems stealing your money.

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Reviewed July 3, 2023

This is truly heartbreaking. My account was riddle with fraudulent charges which Aspiration did nothing to protect against. They did give me a credit but almost immediately blocked my account for security concerns pending the investigation. The investigation was found in my favor and aspiration still has my account locked and has not sent me my money or allowed me transfer it out. I just recently took my dog to the vet and he has a tear in his upper gi tract that will cost me 3,600 dollars and I need that money but Aspiration is so heartless they will not close my account and send the check or unlock my account and continue to refuse to give me and updates or information on my account. My dog is my best friend I can not believe a bank can do this to someone I am heartbroken and am so scared I will not be able to come up with the money now because aspiration, even though my case was found in my favor still won’t let me access my funds.

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    Customer Service

    Reviewed June 27, 2023

    I've been on hold trying to cancel an Aspiration account for over 35 minutes. They make you call to close an account. After a half hour, I finally got a message that my time is valuable and I can request a call back. I think they need to change their business model so not everyone has to call in to close an account.

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    Reviewed March 31, 2023

    I am deeply committed to the environment and battling climate change. Decided to get the Aspiration Zero credit card instead of giving money to Chase, Citibank, Wells Fargo or B of A that are financing fossil fuel production and destroying the planet. The Aspiration ideal of fighting climate change is critical, and the people are very nice and do their best HOWEVER they work with Beneficial Bank (who by itself is a good company) and Aspiration has no control over anything and the communication between Aspiration and Beneficial is terrible. I have a problem and call Aspiration - they can't tell me anything, say they can't do anything about it and say call the bank. Back and forth forever. Terrible. Frustrating. So time consuming and I am just trying to do the right thing! I finally gave up and canceled the Aspiration card and just got a Beneficial Bank card. Too bad.

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    Reviewed Feb. 27, 2023

    Hope you don't need to request a chargeback because they do NOT issue a temporary credit and it will take a MINIMUM of 10 business days - I'm still waiting on a clear-cut case filed over 2 weeks ago. If a gas company authorizes a higher charge than your purchase, they LIE and say the money will go back to you once the charge resolves - the charge has finalized for a $10 purchase and they are still holding the outrageous $74 auth. BEWARE - they care about the environment but NOT their customers.

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    Reviewed Feb. 23, 2023

    Aspiration is a financial institution. One of the first to glamorize online banking. Aspiration also offers a system that only charges the customer for services what they choose to pay. And, offers a system which doubtably plants a certain amount of trees for the remaining change of customer transactions. I've suffered a few circumstances where notifying them of an issue which warranted a refund went to a non-competent representative who couldn't understand the communication. They're known to ask answered questions 4 or 5 times and still not provide proper antidote. Today the issue is causing me to have to waste more of my most valuable asset. TIME.

    NOTE THE FOLLOWING (BBB with no communication until... Dec 6th, 2022). I called CUB Corporate office on Saturday morning. 11/12/2022 9:38 AM I asked the person that answered if the money orders were capable of mobile deposit. I was transferred to the Edina store where someone told me that they didn't know. I was transferred to another person where they didn't speak comprehensive English. Then, I was transferred to a manager who said to me yes. Then she said as long as it goes through my bank.

    Today, 11/13/2022 at 6:11 PM after I went to the same cub to make the purchase this afternoon, I looked on the back of their Money Order. I'm not sure what game you're playing, but you just caused me to waste my time. I called your phone 6:11 PM and to speak to a manager and Mike got on the line and started pretending he didn't know what I was saying to him. Told me, I would have to call tomorrow. I'm not sure what kind of outfit you people run or what kind of incompetence you believe I have to put up with. I expect a refund and to be compensated for my time. And, for every individual that I mentioned mobile deposit to be released from employment....Case number is **.

    I sent the money order a few weeks ago to Aspiration for deposit. 4551 Glencoe Avenue 90292. About 2/21/2023 I sent a letter to Aspiration regarding why the deposit hadn't been made. 02/23/2023 I got a reply from Alexandra of Aspiration stating they don't accept mailed "mobile check deposit." I'm certain that I stated is was a money order. When I contacted Moneygram they stated that the money order wasn't cashed. But, Money gram is trying to charge me an additional fee. I contacted Moneygram again for the information to be mailed but I was told they don't share that information. Then, I called Cub Corporate. In the Facebook Post there are also to printScreens of my communication with Moneygram.

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    Customer ServicePrice

    Reviewed May 9, 2022

    Crooked Banking Institution! Stay Away! They will steal the bonus you are entitled to signing up and will charge you a yearly fee in advance! They kept transferring you between several phone lines to confuse you but in the end they denied it!

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    Customer ServicePrice

    Reviewed Aug. 26, 2021

    Aspiration kicks our country when it's down while the SBA and many others try to help, Aspiration wipes its hands freezing, closing accounts and holding funds during a pandemic. They Match hard working People's, they will make it just as hard whenever they feel like it. They will block your account, hold your funds, funds I have to pay interest daily for, and then they send you and email saying they can't discuss it with you, especially under a pandemic. This money leeches are definitely not for the people or our country, STAY AWAY.

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    Customer Service

    Reviewed June 14, 2021

    It's a new online banking platform that offers new twists and amenities to track your spending and expenses while offering ways to improve the planet planting more trees to replace the many lost. The bank itself is continuing to grow & promises to add future resources that may be missing today.

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