Aspiration Reviews

I had aspiration since 2020 they. Stole Over 100,000 from me. They keep gaslighting me saying I spent it when I had a 5000 limit per month. And the first employee I spoke to validated that there was funds missing and that the statement I get is different from what they have. I’m at a loss.

This bank has consistently presented challenges, and the information provided is often unreliable. Furthermore, their customer service representatives are unhelpful when contacted regarding issues. Despite assurances of early check deposits, this benefit has not materialized over several years, despite repeated inquiries. While promising expedited check cashing within a few days, they routinely impose five-day holds. The quality of customer service is substandard, and the mobile application frequently malfunctions.

NOTE: Bank is GreenFi, formerly known as Aspiration, with Banking Services provided by Coastal Community Bank, Member FDIC. 4551 Glencoe Ave, Ste 300, Marina Del Rey, CA 90292.... COMPLAINT: On June 12, 2025, I submitted a Billing Dispute to Coastal Community Bank regarding 5 charges for Bitcoin that I purchased from a merchant that were never received / never deposited into my Bitcoin wallet. I was asked for more specifics by the bank, which I provided, including screenshots of my Bitcoin wallet showing that the purchases were never fulfilled by the merchant. On June 24, 2025, I was informed by the bank that the merchant is contesting my claims and they would therefore be sending the case to pre-arbitration.

Don’t get a paper paycheck on a Friday, Aspiration will hold money until the following Wednesday. Meanwhile homelessness occurs. I called. They said they are holding it until Wednesday, I asked to speak with a supervisor and was denied. I want all the fees I paid to have this account and all my money back.

I've been an Aspiration customer for several years and am shocked at all the positive reviews online. I've never been able to access their website reliably. This has only gotten worse over the years. Customer service, though polite when you can get through to them, is largely futile if there's a problem. They excel at sending you your debit/credit cards, updating addresses--all the simple things. But if there's a problem, you'll get a litany of sweet-sounding but empty phrases.

There is nothing, I repeat NOTHING convenient about banking with Aspiration. You will choose this platform if you are interested in making your banking experience the most frustrating experience of your life! Every check that I have ever tried to deposit that has been 1000% valid with guaranteed backing, Aspiration has rejected. They make you endorse your check in ink "for mobile deposit only at Aspiration" which when rejected leaves you high and dry. Nowhere else will do anything with a check endorsed in this way. A perfectly good check now made obsolete by this retarded bank. Aspiration is the middle man's middle man!

At first this was a great banking options and fee were reasonable. However when I experienced hardships financially they closed my account then when I called to have my account reopened they said they only allow you one account and once it closes you are not allowed to reopen it. Worst part is my credit card refund was sent to that account and I was not able to receive my payment.

This is the worst "bank" ever. They are actually telling me my social is inaccurate-- which is concerning since they opened the account in my name??!! I'm wondering how to escalate this and what steps I can take to get my accounts closed and my money returned. Is this even legal? They are outsourcing to the Philippines-- clearly one office as the only supervisor "ARIAS" is the only person to talk to. This is a nightmare-- steer clear and hopefully, we can find a way to formally bring light to their fraud.

If you are thinking about getting this awful excuse of a card, DO NOT DO IT!! They are a greedy, awful company that thrives on people not using it. I put $100 in thinking it was a prepaid credit card YEARS ago. They made sure to take every last cent of it for "inactivity". I also requested it be closed weeks ago, and they made sure to charge me AFTER that!!

Been with them for years and I have zero complaints besides no tap to pay card yet. And the cards are not great in quality, but you can opt for no fees which is awesome! It should be number 1 on this list as the top banks on list are terrible. Not sure who got paid off to list ally but nah they suck! They're just rebranded GMAC finance company since the bailout!