Aspiration Reviews

This is the worst "bank" ever. They are actually telling me my social is inaccurate-- which is concerning since they opened the account in my name??!! I'm wondering how to escalate this and what steps I can take to get my accounts closed and my money returned. Is this even legal? They are outsourcing to the Philippines-- clearly one office as the only supervisor "ARIAS" is the only person to talk to. This is a nightmare-- steer clear and hopefully, we can find a way to formally bring light to their fraud.

If you are thinking about getting this awful excuse of a card, DO NOT DO IT!! They are a greedy, awful company that thrives on people not using it. I put $100 in thinking it was a prepaid credit card YEARS ago. They made sure to take every last cent of it for "inactivity". I also requested it be closed weeks ago, and they made sure to charge me AFTER that!!

Been with them for years and I have zero complaints besides no tap to pay card yet. And the cards are not great in quality, but you can opt for no fees which is awesome! It should be number 1 on this list as the top banks on list are terrible. Not sure who got paid off to list ally but nah they suck! They're just rebranded GMAC finance company since the bailout!

Apparently in April of this year, Aspiration's banking services began operating under their partner, Coastal Community Bank. This is where everything went downhill immediately. In May they sent an email to account holders that we would have to confirm that we accept the new terms of the bank to keep banking with them. I confirmed as soon as I saw the email. A few weeks later, my debit card stopped working. I checked online and they had closed my account without telling me. I spoke with a manager Rain, who said it looked like my account was not closed, even though it showed it was on my end on their website. She said she would give me updates soon.

This is a scam in my opinion. I signed up to give a $10 deposit with the promise of $100 bonus if I did and 4 years later I find out they’ve been taking my $10 out of my account every month and now charging me $10 a month for “pay what is fair”. I NEVER EVER AGREED TO THIS “pay what is fair”. I thought I was putting $10 in SAVINGS EVERY MONTH FOR 4 years!!!! I’ll be going to all authorities on this.

On May 9th, my debit card was stolen and I reported its theft immediately. It was cancelled and I was told a replacement card would be sent to me immediately. I was en route to the airport for a three-week vacation with family when my card was stolen and expressed concern that I would not have access to my account funds. I was told I could use my virtual account in the interim, which I took advantage of for online purchases but it did not provide me with access to cash. I returned to San Diego exactly three weeks later late on the evening of May 30th and was forced to sleep in the airport because I did not have access to my account funds to get a hotel room. When I checked the mail the following day, no card was in my mail.

Aspiration Bank was the WORST banking service I've ever had the misfortune of using. During the eight months I had an account with them, I had multiple fraudulent charges go through to the point where it was happening multiple times a month. This bank cannot keep your information safe. On top of that, Aspiration did not want to credit my account bank for some of the biggest fraudulent charges, insisting they were legit purchases. (They were not and had taken place in a different state than I resided in.) I had to threaten them with legal action before they credited me back my stolen money. I immediately closed my account after.

Noticed on my bank statements for Bank of America in Nov of 2023 weekly withdrawals from Aspiration located in Marina del Ray, CA, call center in Philippines, from November 2021 to November 2023. I contacted Aspiration, after going through verification of account, to which I do not have, customer service said they could not discuss account it belonged to someone other than myself. Not family, not me, someone had been withdrawing 35.00 a week, 106 withdrawals to aspiration. I was advised to file an identity theft report, police report and to prove the withdrawals all of which was done by me in a timely manner.

I reported fraudulent charges all occurring from the same company. The next day the account was closed without informing me of any closure. It's now been one month. The charges are now credited to my account. I have not received a check. I asked to do an ACH transfer. After a few days Aspirations UNLOCKED my account, let me log in to initiate the ACH transfer.. only to relock it immediately afterwards causing the ACH to never go through correctly. Now still playing the call and wait game. Sick of it. DO NOT USE. They have no problems stealing your money.

This is truly heartbreaking. My account was riddle with fraudulent charges which Aspiration did nothing to protect against. They did give me a credit but almost immediately blocked my account for security concerns pending the investigation. The investigation was found in my favor and aspiration still has my account locked and has not sent me my money or allowed me transfer it out. I just recently took my dog to the vet and he has a tear in his upper gi tract that will cost me 3,600 dollars and I need that money but Aspiration is so heartless they will not close my account and send the check or unlock my account and continue to refuse to give me and updates or information on my account. My dog is my best friend I can not believe a bank can do this to someone I am heartbroken and am so scared I will not be able to come up with the money now because aspiration, even though my case was found in my favor still won’t let me access my funds.