Merrick Bank Reviews

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Edited by: Tammy Burns

About Merrick Bank

Merrick Bank specializes in programs for those looking to build or rebuild their credit. It also provides consumer finance options to marine, RV and horse trailer dealers. With its merchant acquiring services and independent sales organizations, it supports a wide range of merchant categories and offers multinational and dynamic currency services, next-day funding and daily reconciliation.

Pros
  • Cards and loans for low credit scores
  • Financial education resources
  • goScore program
Cons
  • Minimum $25,000 for CDs
  • No balance transfers

Merrick Bank Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Merrick Bank?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 19, 2026

    I have a language barrier. I haven't received my credit card. I contacted the bank, but there was no translator available. I speak Mandarin. Ineffective customer service. I tried contacting customer service, but there was no one available to help me get a replacement card. I don't think your service is suitable for me.

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    Verified purchase
    Billing

    Reviewed Jan. 19, 2026

    It's been a pleasure having this card. Easy to make the payments set up online everything so I can see everything. I'm just really happy with this card. I'm hoping it will build my credit back up over time of using it making payments on time. It's a good card.

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    Verified purchase
    BillingHonesty & Transparency

    Reviewed Jan. 19, 2026

    I was lied to, was told one thing and then was told then was told that was false and will never happen. I’m about to cancel my card. I wanted my secured card to become unsecured and was told that after having it for a year with on time payments. Which they were. Don’t appreciate being lied to and I’m very dissatisfied.

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    Verified purchase
    Punctuality & SpeedBillingEase of Use

    Reviewed Jan. 19, 2026

    It’s been a great experience so far. Easy to qualify, easy to use my card and payment scheduling was a dream. I’m looking forward to rebuilding my credit and increasing my limit through responsible use.

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    Verified purchase

    Reviewed Jan. 19, 2026

    I have not had to contact anyone about any issues yet. I have had my account for almost 8 months and everything is fabulous. I love this account so far. It was the best decision I made to get this card from this company.

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    Verified purchase
    Staff

    Reviewed Dec. 21, 2025

    Merrick Bank was one of the first companies to take a chance on me, even with a low credit score. They've helped me to begin working on that. I am most thankful to them for taking a chance on me when others didn't. I couldn't be happier with their support and services!

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    Verified purchase

    Reviewed Dec. 19, 2025

    So far so good. Working on getting the balance as low as I can so that I can take advantage of the automatic increase. I am trying to rebuild my credit as best as I can and I feel that Merrick is giving me the opportunity to do that. Thanks so much!

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    Verified purchase
    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Dec. 19, 2025

    This company is such a fraud and scam. It should not take over 30 days to get my $500 back! Corporate hides corporate hides. They don't they don't want to talk to the little people so I will let them talk to my attorney! It should not ever take 30 days to get my money back after repeated phone calls.

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    Verified purchase

    Reviewed Dec. 19, 2025

    I got approved, don't use it though. Everyone gets approved would be an understatement. I had a hard time applying. But the qr code made it easy. I got approved ASAP. I liked it. Tell a friend. I will. But I don't wanna share info to other people about me or extra money eye places like yours.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2025

    I would definitely recommend you to others. Definitely helped with my credit score. Pay on time and get a credit increase in 6 months just like they said they would. Key to building your credit is you have to pay it on time but best to pay off before next due date and you will see your credit score jump.

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    Verified purchase
    PriceBilling

    Reviewed Dec. 19, 2025

    Payments can be easily made. I have also enjoyed that they gave me a opportunity for a fresh start. This card is also accepted everywhere, very convenient to use. The design on the card is also nice. I would definitely recommend this card to others. If you don't have this card, surely apply and give it a chance. It will be worth it.

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    Verified purchase
    BillingRates

    Reviewed Dec. 18, 2025

    Other than interest rate being high due to my credit score, Merrick Bank card services have been great. After 6 months of on time payments my $600 limit was automatically increased to $1200. Very lucrative cash advances and great overall card service. Would highly recommend to a friend with marginal credit score.

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    Verified purchase

    Reviewed Dec. 18, 2025

    I want the great part is I have not had a problem with them at all. I pay on time. I paid before my time and I was surprised here recently. I checked and I had an increase on my amount that I can spend which was a very happy surprise during this time of the year during Christmas so I greatly appreciate the bank and appreciate all their assistance.

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    Verified purchase
    Customer ServiceRefunds & PayoutsBilling

    Reviewed Dec. 18, 2025

    I was so impressed, so easy To pay my bills online and you get the confirmation right away and they send a reminder before due date and you get a notification/ alert - text message on your phone verifying if you are the right person making the purchase. Person making the purchases.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 18, 2025

    It’s been a great experience having this credit card. It’s helped me be able to get the stuff done that I need to get done. And within a short time, my credit increased, which was great because it helped me in the time of need. I will definitely recommend more people to apply for this card. Customer service phone calls are awesome as well. They take care of the needs that we need.

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    Verified purchase
    Staff

    Reviewed Dec. 18, 2025

    The agent helped me in overcoming of my personal issues. I highly recommend this company in dealing with my account and being able 2 help in my hours of need. I will recommend this company to family and friends. I pray that this situation never happens again. I highly recommend your company.

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    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 18, 2025

    Very pleased with my credit card. Always informed with what's going on. My account is online so I am able to check my credit limit, if a payment has gone through and my balance. I would recommend to friends. Love the convenience and customer service they have with any questions I have or when I'm waiting for a payment to go through.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 18, 2025

    Yes, I will represent somebody to your company. Thank you for giving me the credit line that you have. I haven't used the cards yet. I need to talk to somebody about the offer you said. If I did one use of the car before 7 months that you would increase my credit. I am free advertising. I told people about you guys. Thank you so much for giving me credit. Have a blessed day.

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Dec. 18, 2025

    I am extremely happy to be a part of the Merrick Bank system. The website is very easy to access and completely informative about any information you may need. If needed customer service is very helpful and the staff is respectful and knowledgeable. Thank you for an amazing banking system that I appreciate.

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    Verified purchase
    StaffBillingFollow-Through

    Reviewed Dec. 18, 2025

    Merrick Bank helped me get back on my feet. Payments are easy to make. Building credit and getting your credit limit raised was as promised in the offer. Monthly payments are ridiculously high, and your balance is easy to bring down. Would highly recommend if you’re needing to start over.

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    Verified purchase
    Customer ServiceStaffBillingEase of Use

    Reviewed Dec. 18, 2025

    The website to make payments and review the card is very user friendly and I have never had a problem with the card. The reminders in my email are very helpful as well. And I received an unexpected increase in the credit limit which was helpful. Overall a good card.

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    Verified purchase
    BillingEase of Use

    Reviewed Dec. 18, 2025

    Always seamless. Very good app as well. Easy to navigate with great interface. Very happy with Merrick! Great communicators as well. Merrick Bank has a great reputation; that convinced me to apply for a credit card. If there was a brick and mortar branch close by, I'd be likely to switch to Merrick.

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    Verified purchase
    StaffBilling

    Reviewed Dec. 18, 2025

    One of 16 credit cards I have, it is my default card on most things and I am very happy with Merrick. At six months without warning Merrick Bank doubled my credit, I had forgotten and the surprise was welcomed. The alerts have been timely, correct and helpful. All in all very pleased with Merrick banking.

    .

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    Verified purchase
    Billing

    Reviewed Dec. 18, 2025

    Got the offer in the mail. Tried for kicks and giggles. Got a new card. I've only had it for a few months. So far so good. Let's see if making my payments on time for the next 6 months actually get me the increase the offer letter was talking about.

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    Verified purchase
    Customer ServiceStaffBillingEase of Use

    Reviewed Dec. 18, 2025

    Was exactly as stated. Came on time, and I had forgotten about it so it wasn't expected. Easy payment screen. Have not used customer service yet. Reliable, user friendly, I would let a friend know but I really don't talk to anyone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2025

    Professional, convenient, and great customer service. I'm glad I chose Merrick Bank. I will refer my family friends constituents, colleagues, neighbors and strangers. They double your rewards is very generous and gives me more purchasing power. Thanks for allowing me to be a valued customer. I looking for to a great new year with Merrick.

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    Verified purchase
    Sales & MarketingBillingEase of Use

    Reviewed Dec. 18, 2025

    I have a few credit cards and I find the Merrick Bank mobile app is the best of the many Credit Card apps I have. It’s easy to use and it’s streamlined functionality make it better than the others. I don’t get annoyed using it and I can find what I’m looking for, no problem.

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    Verified purchase
    Customer ServiceBillingEase of UseTransparency

    Reviewed Dec. 18, 2025

    Great experience. They raised my limit as they stated they would when I opened the account. App is easy to use and I set up automatic payments. I have not had to call with any problems at this time. I enjoy using the card and receive updates via email. I will continue to carry this card with me.

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    Verified purchase
    BillingEase of Use

    Reviewed Dec. 18, 2025

    Took a change on me when no others credit card company would - accepted exactly when I needed it. Great company to deal with, payments made easily and great website. Accepted anywhere and very easy to use. Website super easy to navigate and easy to get information needed when needed. So happy I applied for this card and was able to received it.

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    Verified purchase
    Billing

    Reviewed Dec. 18, 2025

    Hi. I find the payment system to be a wee bit odd and complicated. If I want to make an extra payment I have to change all the previously selected payment choices. It would be much easier if there was a way to make an extra payment without having to change my preferences.

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    Merrick Bank Company Information

    Company Name:
    Merrick Bank
    Company Type:
    Private
    Year Founded:
    1997
    City:
    Draper
    State/Province:
    UT
    Postal Code:
    84020
    Country:
    United States
    Website:
    merrickbank.com