Merrick Bank Reviews

Happy with my account with Merrick. Advance notice of the payment due date helps a lot. I love that I can manage and pay my account online or via mobile app. Not interested in having the credit limit raised in the future unless I am asked about that first.

I never heard of Merrick and before I started doing business with them - and I love them. They allow you to customize what alerts you want - their online banking is super easy to navigate and they acknowledge they have received your payment. I have had nothing but pleasant experiences doing business with them.

I’ve been with Merrick Bank for a relatively short time but in that time I’ve been taken care of when I have a question or two they get answered to my full satisfaction, they are courteous and a very helpful, all I can say about them is keep up the good work.

I wish Merrick has a rewards or cashback program so I can utilize my card more often. I have other cards with great rewards. I called customer service to see if I can upgrade to a better card but was unable to do so.

Wish you had balance transfer available! This would be helpful in the future. Makes this more available to your customers. I am sure it would be helpful to others not just myself. I hope to see this go in effect sooner than later.

I have only started utilizing Merrick's services. However, I appreciate the courtesy to be a customer with Merrick. Application was easy to read and response was timely. On-line account easy to access, and readily available. I look forward to continue my relationship with Merrick Bank.

I've used this card for my daily needs and never had a problem. It's been accepted everywhere I go. Thanks for the card. The only problem is they don't bill me fast enough. I am on ssi and I would like a statement every month.

People there are very helpful when you need them. Extending credit when I needed it most. Merrick is very well organized to where I can easily access my account even when I'm not the most tech savvy. I would certainly recommend them to others.

Very satisfied with my Merrick Credit Card. I make my payments online without any hassle. I love shopping with my card and eating out. My friends all ask about Merrick Credit and I always tell them to apply for one themselves.

The best bank in the world. I love it. It’s my pleasure to have it in my wallet. I will never forget the moment when I got my first credit card from the bank if someone asked for a credit card they need to use that bank always.

I am happy with everything and everyone who I have had a conversation or association with at MB. The quickly, personably and effectively take care of my business for me. I have already recommended them to friends.

Very professional customer service person helped me when I had an issue with a fraudulent charge. Reversed/credited the bogus charge, canceled the card and sent a replacement immediately. I couldn't be happier with their quick, professional handling.

I am new to the company and found it easy to set up and use the card. I would recommend it to my friends and family. I definitely appreciate the opportunity to have the card. I found everything about it easy to do.

Re. Missing last payment. My payment method was setup on auto-pay, but the last payment didn't get through. I understand it was due to my bank changing my account number. Thank you for your cooperation.

10+ experience! My relationship with Merrick Bank has been over one year. I have “No” complaints. This bank satisfies all my endeavors, concerns, and wants. A win-win situation for all parties involved. Bravo!

I have nothing but positive remarks to offer regarding the card. However, I would advise that when submitting a claim, you should anticipate potential denial or thorough investigation. I was charged for an item I did not receive due to my ignorance of the additional requirements, resulting in a three-hour delay at an airport with my young children late at night.

Merrick is great. Their customer support is knowledgeable, courteous and helpful. Payments on time equals credit limit raises. Great company to work with. Interest rates are fair considering my credit score and a lot lower than others I have been offered.

When I made my 1st payment, I first tried to make it from my debit card. When the assistant told me it would cost $6.95 to use my debit card, I said no and that I would use my checking account. The payment was made from my debit card, and I was charged that service fee twice. I am definitely not happy with that. I was charged almost $14 dollars after I declined to make a payment by a method that would charge me.

I love the Merrick Bank MasterCard, because it helps me build my credit and the Application was easy and fast approval, and they did double my credit line after 6 months as promised, so I love it. I would recommend this card for family members and friends. Great experience.

At this time, I am very satisfied with the product. I will recommend your products to my friends and family. The customer service that I have received is very wonderful. I look forward to continued service from your product.

Great Credit Card Company. I would refer others to Merrick Bank.. Love the online App. Very friendly user. You pay your bill and see all of your transactions. Get important information about their services.

Their mobile app is beyond easy to navigate. The updates on account balances are also beneficial. The email and text alerts are also helpful which allows you to not have to log into your account constantly.

I've had a great experience with this credit card company. Their system is very easy to navigate, whether using the mobile app or website. Everything is organized clearly, making it simple to check balances, review transactions, and make payments without confusion. Overall, the entire process has been hassle-free and smooth. I truly appreciate how user-friendly and dependable this company has been.

I’ve had a great experience with Merrick Bank. Their customer service has always treated me with respect, and the entire process has been smooth from the beginning. My card has helped me build and manage my credit responsibly, and I appreciate how easy they make everything. Anytime I’ve had questions or needed assistance, they’ve been quick to help. Definitely one of the better credit card companies I’ve worked with.

So far I am very happy with my account with Merrick Bank. I should be eligible for the increase that I am supposed to get when I made 6 payments on time. We will see what happens. I have made every payment on time, actually every payment has been early. So we will see.

Great customer service and plenty of perks with this card. They made the application process easy, as well. I love the app and how easy it is to check my balance and turn on autopay. Highly recommend!

Can not log on to mobile app. Can't log on to website. I used the card one time and soon made my payment and paid of in full then was unable to use my card again. I have uninstalled the app and reinstalled and still not able to log in. Very unsatisfied with this credit card.

Don't believe all the negative reviews online. Merrick Bank was great to me. Their customer service is great and live agents can be reached 24/7 which is awesome unlike a lot of credit cards that aren't reachable 24/7. I never had any issues with my card being declined when I was traveling outside the country.

Merrick Bank is a very good card! They're helping me to build my credit! Love Merrick bank and I am so glad that I got the credit card. Thank you Merrick bank for helping me build my credit. I've been working on trying to build my credit for a long time and Merrick bank gave me the opportunity. Again thank you very much.

Poor customer service support. When called for resolve issues, you get transferred to different people. And get confirmation from staff and they don’t understand customer support in overseas staff. Very frustrating and difficult to communicate with them.