Edward Jones Reviews

I am and was shocked! Both my husband and I believed the life ins policy was all set. We are in a rural area, often the rep left documents in our mailbox for us to sign. If my husband needed to sign something it was quite easy to pop something in our mailbox or stop by the house. The rep was in poor health as was my husband. I believe the rep was negligent in pulling payment from our IRA when we received a cash disbursement in the beginning of July. My husband was confident as was I, that he was covered. I was not as I have medical issues.

To top off our original rep, a longtime friend of my husband, and the company never sent a card or offered condolences. I believe Edward Jones was negligent in the trust we placed in their knowledge of finance and our money. Edward Jones failed my husband and I, though even worse they have failed our young son who depended on the expertise of Ed Jones financial efforts to assure his future assets. Very discouraged.

Edward Jones refused to cooperate and I was told that they were not liable in any way. They are still holding their ground that they are innocent. And with their "esteemed" practice I feel that they believe they are above the law. I would never use Edward Jones nor any of their affiliates for any financial services if my life depended on it. This company needs to be overhauled from the board members to the peons selling stocks and bonds.

Everything is at their discretion, which means that so even if they have people who do bad job, you cannot do anything about it. This is so bad because even the police department do not have that power. Unfortunately, these investors think they are better than most corporations or organizations. Point that out in your letter. It will also be very helpful if you wrote the top people of Edward Jones Trust Department. The employees who are not doing their job (they take shortcuts) need to be pointed out to higher administration. Their investments need to be pointed out because they will keep on insisting that their stocks are performing - even if it has been going down for the past four years. Cenovus for example.

It is so stressful to speak to their team investment people. For one thing, the CEO and others would not want publicity on how bad their employees are because FUTURE CLIENTS WILL REFRAIN FROM MAKING THEM THEIR TRUSTEE - AND THEY EARN A LOT OF MONEY FROM THEIR TRUST FUNDS. It only takes a few months of word of mouth and many people will not use Edward Jones as their Trustee when word gets around at how bad they are to their beneficiaries. Why would I want a Trustee like that for my daughter or for my son? Also, I am sure that Edward Jones' CEO, President, Vice President, top executive would hate to be investigated by the Feds.

Let me know if you want to communicate with me. E-mail me at ** so that we can find other beneficiaries who not happy WITH EDWARD JONES because they are very sloppy. In the meantime, you will be able to get help if you address your grievance to the above agency. It may take time but at least we will be able to prevent them from losing the money that was entrusted to them for your care and benefit in the long run.

I had witnesses and emails of my requests to him to invest my money but they weren't interested in hearing my side. They took Mark's word, their employee, and closed the case. They told me I had no further avenues but to file a complaint with a regulatory office. Do not invest your money with EJ! Their employees are getting rich beyond your imagination with their partnership program and 401K but their clients are not! This entire organization exists to get themselves rich!

I finally decided this year to cut my losses in two of the accounts, close them and take the tax deduction. The third one is still down 10% from my original investment. What really ticked me off is that they charged me $40 plus $95 to close my Roth IRA! I get this after five years of losses and no service!

Through the Edward Jones Trust Company (EJTC), I was offered the opportunity to try a bill paying service that they were offering. I agreed to try it out. Problems arose on occasion but I was able to handle them through phone calls and letter writing. Then in December, I was hit with a problem, or rather a disaster! I was notified on December 29th 2010 that they would no longer be paying my bills on two storage units that I had been renting since June 2006. One held inventory for my online businesses for Vinyl LP's, 45's, books, etc, and the second held items left from my parents estate.

My main finances for cost of living arrive on the 15th of every month through the same trust. My payments for my online businesses are scattered, but mainly arrive in the latter part of the month. So coming off of Christmas, there was not any spare money around to pay these bills which are due on the 1st of each month. I was given a two-day warning on EJTC's plans to default on these payments. I have every piece of correspondence ever received and there is no warning until the December 29th grenade. A 15-30 day warning and I would have made arrangements to have the contents of these units transferred elsewhere.

By the time I had some money available to attempt to cover the costs, penalties and fines had attached. By mid-February, the funds needed for the inventory unit was about $300.00, and sales are slow post holiday. On Monday, March 7th 2011, I lose possession of the contents of both storage units. Among other items, WWII artifacts are stored in the other unit. 75% of my vinyl records are stored here. I have written more than 1/2 dozen messages to Ms. Haley explaining the hardship that this was placing on me and the future of my business, with only one rambling response that offered no solutions about helping me.

It's not that the money is not available, at the very minimum there is more than $500,000 in the accounts also of interest. After my mother passed away, we had rented a storage unit in the city where she lived. I had emptied this storage and had told EJTC about this. They continued paying from my funds on the unit for over two years after it was empty.

I currently stand to lose between $15,000 to $25,000 of my inventory. In my office, I store the majority of the CD's and books. As I explained to EJTC, the CD market has crashed with prices and demand bottoming out. Books are trickier to predict with electronic readers and such, but demand is definitely on a downward trend. CNN reported last week that vinyl record sales have rebounded after a 20 year decline. But the obvious intent for the payment default is to intentionally damage my health. I have Type 1 diabetes, among many other serious health issues, and a long-term stress attack can shave what few years I have left on my life expectancy.

I'll turn 49 in April and I have a half-sister who will benefit quite nicely upon my demise. She has somehow convinced EJTC that they will benefit also if they can speed up my earth trip. She is doing quite well and has persuaded EJTC to assist her. In fact, they are in complete control. I have not spoken too or seen her in over three years. I am not some spoiled silver spoon freeloader whining when I do not get my way. I am someone under attack by a huge corporation spurred on by a spoiled two-faced master manipulator who will stop at nothing to destroy my livelihood. I cannot seem to find anyone in the legal community or otherwise who does not tremble when you mention the name EJTC to them!