Discover Personal Loans Reviews

Long time customer. Not that it means anything to such a large company. Applied for my 3rd personal loan with great credit and awesome payment history with them. I feel like the penalized me for paying all my loans off early and don’t want my business anymore. They have merged with capital one. Not a company you can rely on anymore.

I was approved for a personal loan and at the end when I received an email to accept the loan I noticed that will mail the funds by check at my fiscal address. When I told them that we do not receive mail at the fiscal address, that needed to be send by direct deposit to my bank account or to a PO box their answer was that they do not do direct deposit or PO box. I find it to be discriminating. First they will not take my application in any other language but English and now I am being discriminated for not receiving mail at my fiscal address and I do pay the post office $280 a year for a box.

Applied for and was approved for a personal loan. I have been a Discover Credit Card customer for at least 20 years. Discover sent me a so-called personal Invitation ID number for bill consolidation loan which is supposed to streamline the process. In addition to verifying my Loan ID number and the special code number on the back of my Discover Credit Card, they wanted me to scan their app and send copies of the front and back of my driver's license and a current photo of myself. After having accounts hacked in the past, I do not use apps on my cell phone. I called Discover and the rep said, get a friend or relative to do this for me. So, I applied with Lending Club and was approved without having to utilize my cell phone.

I am so angry and it really is sad that Discover Loans would treat a fully disabled customer that suffered a Traumatic Brain Injury and spent the last 4 years in 8 hospitals. I spoke with a woman in Utah and she confirmed that the bills were being returned due to them using an old address and marked by USPS as undeliverable. Yes....she confirmed that on multiple occasions. Now I get a letter from Rich ** and there it is again...THE WRONG ADDRESS. I was charged 20 $39 late fees and never got a bill....Please remember I was in 8 hospitals with a life threatening Brain Injury and never even received a simple phone call about the many returned mail pieces.... Where is the Customer Service...

I was told I had the loan. Signed all the documents. Then was told they could only deposit $1000. And I had to send $500 back using Zelle. Then the other $4000 would be deposited. I did all that now can't get a hold of anyone to get my money. I wanted a loan to pay off some bills. Now my phones and electric is going to be turned off.

I went through the loan approval process and, after jumping through all the hoops, was finally approved with no issues—until the very end. They sent me a link asking for the AX number from the bottom of my Discover card. I explained over the phone that I didn’t have the card on me at the moment, and was told to "Click other options" to verify my identity. As soon as I clicked that, my loan was automatically DENIED for failure to verify my identity.

I’m writing this review just to warn people ahead of time not to go with Discover Personal Loans just because of the poor experience that I had working with these people and I had to sit here and deal with these people for a week and a half just for them to turn around and keep telling me the same thing over and over on the phone after I’ve talked to many representatives and still got nowhere and I finally just gave up on it and just told him to forget it and at I will just go and get a loan through somebody else. I have a Discover card which quite honestly I’m gonna pay off and then not even deal with these with this company anymore. Just a forewarning to anybody that’s looking to try and get a loan through these people go through somebody else!

I have had personal loans from Discover for several years. In 2022, I took additional funds and consolidated my loan. A few months later, I decided it was better for my finances to change my payment date from the 27th of the month to the 2nd of the month. I made the change myself online, which turned out to be a huge mistake. Over a year passed and my regular monthly payment was deducted on the 2nd of the month from my bank account. I'm a 70 year old retiree, and I was not in the habit of logging onto the Discover website to monitor the account. Later, I was shocked to find out that Discover was charging me a $39 late fee each month since I changed the payment date! This is even though my monthly payments were paid automatically to Discover every 30 days. I was informed that the due date can only be changed by Discover, although the customer is free to change the automatic payment date online. So I racked up late fees of over $600!

If I could leave zero stars I would. Discover Personal Loans are ridiculous. My husband and I applied for a loan for $10,000.00. We submitted all documentation and there was one step left before we’d be approved. The representative was on the phone with us and stated that she needed to verify our phone number and we’d be all set. She put us on hold to call us. We both had our phones at the ready to answer. Nothing. The representative came back on the line and stated that since she could not verify our phone number our loan was declined. Whoa, whoa, whoa! What?

I was doing well, had a great credit score, great job. Then everything snowballed. I moved, had a job.. got laid off, nearly 2 months later I still haven't received my unemployment, and I ended up evicted. You CANNOT set up any type of payment plan through the app - that's just a ridiculous way for them to waste your time. So, I called. The guy the I talked to had to transfer me to someone in their "finance" department. She insisted on a payment that day but for some reason, I'd have to call back at a later date to discuss a possible lower payment plan. I don't understand why? It's just giving me the runaround. All the while, I've been getting multiple calls from multiple numbers about this account. I'm talking at least 5 calls a day, all hours of the day, 7 days a week. I'm going to report them. I'm not going to keep calling them back and getting nowhere, it's ridiculous.

I applied for Discover personal loan 2 days ago. I was excited I would get approved. I firstly got my pre-approval online without a hard pull. Then went ahead to continue with my application which is a hard pull. I was told I needed to speak with an agent to move forward. I immediately called the number provided online. Spoke to this lady who was pleasant and told me I have to send in my driver’s license front/back, social security card front, utility bill or bank statement showing current address and 3 months bank statement showing cash flow. Mind you I have an excellent credit of 830, have been a loyal Discover cardholder for 7 year with 0 balance monthly and a credit limit of $16,900. I was too confident there won't be any hiccup.

Discover Personal Loans sent me a pre-approved letter, because according to them, I was a good payer and loyal customer, so I did the application, reason for home remodeling. I've been loyal to Discover for almost 9 years, I told my friends, co- workers and relatives how Discover is highly recommended, good customer service and they understand your situation and they will help you until yesterday's decisions, "insufficient funds to repay the loan". I was so upset because I never late on my payments and I sent all my checking and savings acct.

I applied for a personal loan with Discover Personal Loans. They asked for quite a bit of information such as paystubs, Drivers license, bank statements, etc. I took the time to uploaded all the information required and you would think that they would have the courtesy to respond to my application, but no, no one bothered to call or send an email response. When I called they put you on hold for one to two minutes and then come back on the line to tell you that they have no information they can share with you. It's a complete waste of your time and very unprofessional. Apply at your own risk, their customer service is lacking.

I applied for a loan amount that I desperately needed. I tried other loan companies and within a few minutes, they would tell me I'm not approved. DISCOVER, however, asked for my driver's license, my social security card, 3 months of bank statements, 3 months of pay stubs, all my work information... I was called by some person who sounded like he was making fun in the sense of "Can you please hold while I check your status for 2-3 minutes"? Comes back on with the same giggle in his voice and says he has to place me on hold for another 2-3 minutes. Comes back with no results. I called three times to ask about the status of the application, and they said they needed more information. More paperwork. And please, do not excuse this behavior! I felt they were stringing me along for their own amusement. Truly.

I paid my payment several days ago, I thought surely it would of been pulled from my account and credited to my loan by now. Now I find out they self scheduled it for the due date. There is no way I found to talk to a customer service agent. They have no accountants that will talk to you on the phone to change it. What this means is they will not accept an early payment sucking more interest from the borrower! Beware of these ** acting morons!!

I can verify getting a decent loan in 2022 for my family funeral expenses. It was fast, one call (just to verify my identity) and that's all. One year later with a new offer from the same bank and they really now are just deep checking statements and paperwork. It use to be so much simpler the previous year when interests were lower. This could just have to do with the person you talk to but having to go through longer documentation and paperwork being an old time customer is just tedious work when there are banks that trusts their customers/clientele even without a personal phone call and wait time.

Husband applied for a personal loan with a credit score over 800 and 7% credit usage. They asked for a copy of his driver's license, a copy of his Social Security card, a copy of a bank statement or utility bill, and bank statements for past three months. I thought this was going way overboard for this credit scenario on a $12K loan. It was three days before we logged in without any notification from them to check my application status, where we found out they declined the loan because they could not confirm his identity. What couldn't they confirm?

My father just passed away and I was helping my mom take care of his affairs. He got a call from a discover rep and they convinced him to take a $10k loan at 19%. This is when he was sick from Agent Orange. $6k later my mother is in a great debt and when we called them they refused to help.

Got turned down for a $35000 loan. They said based on my 3 month bank statements I had insufficient funds to repay the loan explained to them I had just paid off $250 000 in loansand I had at least $5000 available every month to pay a lousy $35000 loan. My credit score is 790.tried to explain this amount may not have been updated on the credit bureas. But would gladly provide proof of all pay-offs. They said they would only consider what the bank statements said. These loans have been paid off for a month now. If they would have looked closer to my bank statement they would have realized there was no payment for three accounts for a total of $3000.what the hell is wrong with these people. Do they need accounting classes.

I have been a Discover customer for about two years now. I have always been impressed with them and I never had any problems until now. I kept receiving invitations to take out a preapproved personal loan. I decided to consolidate some debt and get a little extra to put down on a car. I was approved for far more money than I needed and I went with the lowest amount to be paid off in the quickest amount of time. We worked out all the details and I spent an hour on the phone getting everything lined up.

Discover offered me a loan at 6% interest & I am able to repay adding $100 to the $96.00 monthly repayment Plan without any additional consequences. Of course I was offered this low interest rate because of my good credit rating but it was a lower interest than my credit card & helped me pay for an unexpected auto expense.

I called the number provided to open an account and take out a small loan. The first person instantly transferred me to another department. After explaining again, the second person said they'd have to transfer me to another department. I explained to him. He transferred me to another department. The 4th person I talked to told me he'd have to transfer me to another department, as his department could not help me open an account. No one in this company will listen to the customers and apparently no one is trained to do anything at all. It's like they're doing everything in their power not to make any money off of me.

My name is Juan ** and I was a customer of Discover Personal Loans and after I got the promotion and got approved for a loan after they told me everything was all set they went and called me after 3 days and saying they couldn’t give me the loan anymore and I didn’t understand the reasoning for it even though i didn’t owe them or any other debts I have a great income and a great credit score of 800. Then I went to a local bank of Digital Credit Union and they approved me and the loan I asked for and they gave it to me in under 20 minutes. I was so frustrated and angry because they wasted my time at Discover and I wasn’t treated the right way. And I will no longer do any business with them. I’m not lashing out. I’m just being honest and I just feel like I was mistreated but this was just my personal experience. I never got any answer on why I got denied. They never reached out to me and I do not want them to.

I wanted to borrow only $17,000 to consolidate debt. They said they could not lend less than $35,000. I offered as security my $320,000 home with over 50% equity and two annuities. They forced me to get additional homeowners insurance which costs an additional $500 a year. After weeks of jumping through their hoops, they turned me down saying I did not have enough income, despite my Excellent rating and tons of assets. I even have a Discover Credit Card which I have paid off monthly. I will now be out of pocket $500 a year and their refusal will reduce my credit rating from 802 to who knows what? The final insult? In the turn down email, she told me to have a great day and that she would be proud to help me with any future needs. This is a horrible company and I would not recommend them to anyone.

Discover stole my daughters vehicle and extorted the full amount of the debt owed. Not only did they steal my vehicle. THEY EXTORTED the full amount of the debt from me. So I paid Discover double the amount of the debt. My college student daughter used the vehicle to commute to and from her part time job to help with the expense of college. She has suffered a tremendous loss in wages due to lack of transportation. They are deliberately making my daughter suffer for a debt that has already been paid. I have proof of payment and Discover is claiming payment was never received. However Western Union is confirming payment was cashed and cleared. Someone please guide me in the direction to resolve this matter.

I have a 900 credit score and called Discover to consolidate a two accounts and the loan officer treated me as if I wasn’t good for the loan, but they’re sending me offers in the mail. My advice to you is not to send that garbage to my home if you’re not interested in entertaining it.

They send you a letter with a personalized invitation saying because of my credit history I am a valued customer and should apply for a personal loan to consolidate debt. I do have a cc with Discover as well. I earn a big salary and can afford to pay for it. I do like to shop around for best options so because I shopped around I have too many hard inquiries and they can't offer me the loan. Why send me a false letter based on credit history but based on hard inquiries you can't offer it. Stay away. I found 2 other reputable companies far better than Discover. Stay away!

I called several times to find submit additional documents, were very helpful, everyone was different when I called but it was very easy for them to pick up where the other one left. Very professional and I obtained my loan in about 4 days!!!

Extremely fast, courteous, helpful. Everybody was very nice and helpful. Got it done with minimal exertion on my part. As soon as the loan was approved, they disbursed to all my accounts within 2 days.

I applied for a loan with Discover about a month ago. BIG MISTAKE. I highly recommend never to use Discover for a loan! I needed the loan for periodontal surgery. I was fortunate I found a great periodontist that felt Periodontal Surgery was not needed. I applied to Discover for a Five Thousand Dollar Loan prior to my visit to this Periodontist. GREAT! I have taken loans or had a large balance on my credit card and many payments towards lowering the balance-Bank Of America was great for paying the loan and no longer needed the loan. I wanted to pay about forty dollars today towards my balance on my Discover loan online. No luck.

I cosigned a loan for my son. I ended up having to pay it back. It was supposed to be a fixed rate loan. They do raise the interest rate every year. They have never lowered the interest rate. I make the payments yet the only access I have to the account is to make a payment. I cannot look back at the history of the account. Half the time the online payment system is out of order and I have to call a stranger and make my payment over the phone. I don't receive any mail nor any other information about this loan I am paying. They don't treat me like a customer and I recommend going with any other loan company.

The advertisement mailed to me stated to consolidate your bills at a low 2.9 APR which wasn't true. Discover has me locked in at 10.99 APR. I called to see if they would decrease my APR and they said "NO" even though they are getting their payment directly from my bank every month. Consumers Beware! Don't trust Discover in giving you a low interest APR. It's all false advertisement.

If you are applying for a personal loan and have an excellent credit score but you have an accent do not waste your time. They will make loose score point and then they will deny you application. When you apply online they will tell you will be approved with excellent rate but you need to call them and then base on the person you talk to your loan will be approved or not. If you have an accent forget it. My score is 772 and 85k income. All my payment are on time, customer with Discover for almost 3 years, credit line 70k from other banks, and when I applied is just to shop for lower rate for my loan. I am not in a financial hardship and I told the agent that upfront. I applied for this only because they were bombarding my mailbox with offers. My advice stay away from this unfair discriminating bank. Yeah I also asked the agent what's the reason he asked me to hold on 3 minutes and then he was saying I will receive details in a letter.

I feel cheated on how my payments are applied. I have 3 different loans and they applied all my payments to the balance that will be expired on 08/2017 (over 1 year to expired) leaving me to pay off the entire balance of 9700 before August 4 2016 (one month to expired). This NOT what I was told when I requested the loans. They make everything possible for customers to pay interest and that is **. I talked Janet a Discover supervisor on July 11 2016 with ID ** but she didn’t want to do anything to fix the problem. She rather closed my accounts before she do anything for a customers like me who is being with Discover for YEARS. What Discover is doing is unethical and should be changed. After I pay all my balances I will closed my personal and business accounts and I NEVER want to receive anything in my mailbox from Discover!

I received a verification card in the mail for a personal loan. I went to the website to apply and after several attempts of the same: "This code has already been submitted or has expired." It was not expired so I am thinking identity theft. I call and after 45 minutes on the phone and my identity confirmed I am put on hold for some unexplained reason and then there was a disconnect. I went back to the website thinking that I have my identity cleared so all should be golden! NO, I got the same **. I called again and after talking and explaining for a half hour, I was put on hold for 30 seconds and I was then quoted a monthly payment which was not within the confines of the offer. I expressed that to this rep and I was again put on hold for a minute+. I hung up the phone knowing that I am dealing with money grubbing "Made-offs!!"

Five years ago, I was out of work. I had been out of work for over 6 months when I received the Discover Personal Loan Offer. I received a Discover Personal Loan flyer in the mail that advertised 7.99%. I HAD a 742 credit score. The rep told me the best they could do was 18.99%. After a 42 minute conversation, I relented fully intending to cancel within 72 hours. But I wasn't able to and was stuck with a $700 monthly payment. Hindsight being 20/20 I should never signed up for the loan!

I was contacted by Laurel ** telling me that I could get a loan with them and get cash out to pay my bill so she took everything over the phone. Then I fax it to the office she put in. They come back and tell me that they could do this loan, a appraisal was paid and order $400 dollars app, came in at 96,000. Everything was ok. She call me up and tell me that week should be closing on this loan by Dec 5 2014 or by Dec 8. She told me this on Dec 2, 2014 then she went on to say that I should do not need to buy my mortgage this month, that what she will do. The next day at 5:15 pm I get a call from her telling me that the closing is not happen, that the underwriter does not want to sign on it because my payment is going higher than just me. I am sorry, I want people to now that this company is a good liar. Do not do anything with them.

After receiving a letter from Discover Personal Loans offering competitive interest rate of 6.99% to 18.99% on personal loans, my husband decided to applied last month. Even though he has excellent credit and does not have any late payment on his credit report, he only qualified for 13.99% interest rate. Today, I received a letter this time under my name, so my husband right away said "Don't even bother, that is false advertisement". I disagreed and decided to applied. What a disappointment. After an hour of back and forth question, they came back with the same interest rate they offered my husband the previous month. I asked, "how do you determine who qualifies for a 6.99%?" The rep. was not able to answer the question. I insisted and her answer was "there are several factor". I maintained calm through the whole conversation because I understand that the rep was just doing her job (poorly because she had no knowledge of the factors).

I received a "pre-approval" letter from Discover Personal Loans. They quoted a loan rate of 6.99% to 18.99%. While I am not naive, I did not expect the 6.99% rate. With their pre-approval letter I expected a decent rate. They said that they were pleased to offer me a rate of 15.99%. I said that this was more than doubled the rate listed. I asked for a supervisor to express my concerns. She said that she was allowed to go down two points to 13.99%. I told her that this still was double the advertised rate and all that Discover did for me was waste my time and lower my credit score by their repeated inquiry. When I asked why the rate was so high with an excellent credit score, the supervisor could not answer me. She said that she was not able to tell me from her location.

I received a loan application through Discover Card and the lowest available interest rate is 7.99% subject to approval. You are not guaranteed the 7.99% but it's a starting point and I get that, HOWEVER, I have PERFECT CREDIT...PERFECT!! It runs somewhere in the 780 area. I pay zero rent/mortgage and have a fantastic job at a Fortune 100 company. The loan would be for $15,000 or debt consolidation which I plan on paying off in 2 years vs the 5 years I applied for (granted they don't know that; I also have very little debt.). At any rate and after being on the phone with the pretend loan representative for about 15 minutes (I applied online the previous day), I am told, "Congratulations, you are approved for the $15,000 as requested for a great interest rate of 9.9%" - WHAT?