Discover Personal Loans

Discover Personal Loans Reviews

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Written by Ashley Eneriz
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Edited by Moriah Chace

About Discover Personal Loans

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Discover is a well-known credit card company and bank that also offers personal loans. Its personal loans range from $2,500 to $35,000, with repayment terms of up to 84 months. These loans can be used for many purposes, including debt consolidation, weddings, medical bills, dream vacations and home renovations.

Pros
  • No upfront fees
  • Lower minimum loan amount than some competitors
  • Funds loans as soon as the next day after approval
Cons
  • Requires $25,000 minimum household income
  • No co-signers allowed
  • Limits on fund usage

Discover Personal Loans Reviews

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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Customer ServiceStaffLoan ProcessRates

    Reviewed May 4, 2023

    Husband applied for a personal loan with a credit score over 800 and 7% credit usage. They asked for a copy of his driver's license, a copy of his Social Security card, a copy of a bank statement or utility bill, and bank statements for past three months. I thought this was going way overboard for this credit scenario on a $12K loan. It was three days before we logged in without any notification from them to check my application status, where we found out they declined the loan because they could not confirm his identity. What couldn't they confirm?

    We supplied all the information they asked for, and they just closed out the application without so much as a phone call or asking any questions. We called, and the representative tried to pass it off as a problem with his credit report. I just pulled the credit reports, where there was nothing unusual. Now, his score dropped eight points because of the hard inquiry. Consequently, this has made it harder to shop for another loan as the quoted rates are now higher. Bogus! Thanks a lot, Discover!

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    Customer ServiceStaff

    Reviewed April 9, 2021

    My father just passed away and I was helping my mom take care of his affairs. He got a call from a discover rep and they convinced him to take a $10k loan at 19%. This is when he was sick from Agent Orange. $6k later my mother is in a great debt and when we called them they refused to help.

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    StaffLoan ProcessTransparency

    Reviewed March 12, 2021

    Got turned down for a $35000 loan. They said based on my 3 month bank statements I had insufficient funds to repay the loan explained to them I had just paid off $250 000 in loansand I had at least $5000 available every month to pay a lousy $35000 loan. My credit score is 790.tried to explain this amount may not have been updated on the credit bureas. But would gladly provide proof of all pay-offs. They said they would only consider what the bank statements said. These loans have been paid off for a month now. If they would have looked closer to my bank statement they would have realized there was no payment for three accounts for a total of $3000.what the hell is wrong with these people. Do they need accounting classes.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed Dec. 31, 2020

    I have been a Discover customer for about two years now. I have always been impressed with them and I never had any problems until now. I kept receiving invitations to take out a preapproved personal loan. I decided to consolidate some debt and get a little extra to put down on a car. I was approved for far more money than I needed and I went with the lowest amount to be paid off in the quickest amount of time. We worked out all the details and I spent an hour on the phone getting everything lined up.

    As we were finishing up she told me that I needed to verify employment, not income, just employment. She and I decided that I would do my best to provide what she needed, otherwise, I would call back and she said that it would not be a problem. She told me that they could verify employment in other ways if necessary. From the hard inquiry they ran, my credit took a 46 point hit. I know that will bounce back in the next couple months, so normally it would be no big deal. I called back today to finalize things and to explain where I was with my employer. I spoke with Debra in Salt Lake city office and she was very rude and condescending.

    I can tell you, she’s been with Discover for over 20 years, because she made that clear to me! She told me the first lady (the one that was kind and helpful) did not tell me the truth and unless I could provide the documentation she needed that the loan was finished. Quick recap, now my credit score is 50 points lower and any interest rate I get approved for is going to be much higher because Discover ran the hard inquiry, approved me, and then yanked it out from under me. I have never even made a late payment to them and I am appalled. I wasted all of this time and I was counting on them to follow through with what they said. That just didn’t happen and I am so disappointed in them.

    They were my number one card and I have always had a pretty good experience with customer service. That is no longer the case and I am pretty sad about it. I suggest that you tread carefully. You can’t count on what they say so I would suggest that you pursue other options along with this one and don’t let them run your credit because you are not really preapproved. You’re not even approved after they tell you you are approved! I hope this review helps. You have to be leery of all credit cards, and this one is no different.

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    Rates

    Reviewed Oct. 1, 2020

    Discover offered me a loan at 6% interest & I am able to repay adding $100 to the $96.00 monthly repayment Plan without any additional consequences. Of course I was offered this low interest rate because of my good credit rating but it was a lower interest than my credit card & helped me pay for an unexpected auto expense.

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    StaffTransparency

    Reviewed July 11, 2020

    I called the number provided to open an account and take out a small loan. The first person instantly transferred me to another department. After explaining again, the second person said they'd have to transfer me to another department. I explained to him. He transferred me to another department. The 4th person I talked to told me he'd have to transfer me to another department, as his department could not help me open an account. No one in this company will listen to the customers and apparently no one is trained to do anything at all. It's like they're doing everything in their power not to make any money off of me.

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    Customer ServiceLoan Process

    Reviewed Dec. 13, 2019

    My name is Juan ** and I was a customer of Discover Personal Loans and after I got the promotion and got approved for a loan after they told me everything was all set they went and called me after 3 days and saying they couldn’t give me the loan anymore and I didn’t understand the reasoning for it even though i didn’t owe them or any other debts I have a great income and a great credit score of 800. Then I went to a local bank of Digital Credit Union and they approved me and the loan I asked for and they gave it to me in under 20 minutes. I was so frustrated and angry because they wasted my time at Discover and I wasn’t treated the right way. And I will no longer do any business with them. I’m not lashing out. I’m just being honest and I just feel like I was mistreated but this was just my personal experience. I never got any answer on why I got denied. They never reached out to me and I do not want them to.

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    Reviewed Oct. 3, 2019

    I wanted to borrow only $17,000 to consolidate debt. They said they could not lend less than $35,000. I offered as security my $320,000 home with over 50% equity and two annuities. They forced me to get additional homeowners insurance which costs an additional $500 a year. After weeks of jumping through their hoops, they turned me down saying I did not have enough income, despite my Excellent rating and tons of assets. I even have a Discover Credit Card which I have paid off monthly. I will now be out of pocket $500 a year and their refusal will reduce my credit rating from 802 to who knows what? The final insult? In the turn down email, she told me to have a great day and that she would be proud to help me with any future needs. This is a horrible company and I would not recommend them to anyone.

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    Reviewed Sept. 13, 2019

    Discover stole my daughters vehicle and extorted the full amount of the debt owed. Not only did they steal my vehicle. THEY EXTORTED the full amount of the debt from me. So I paid Discover double the amount of the debt. My college student daughter used the vehicle to commute to and from her part time job to help with the expense of college. She has suffered a tremendous loss in wages due to lack of transportation. They are deliberately making my daughter suffer for a debt that has already been paid. I have proof of payment and Discover is claiming payment was never received. However Western Union is confirming payment was cashed and cleared. Someone please guide me in the direction to resolve this matter.

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    Loan Process

    Reviewed Sept. 3, 2019

    I have a 900 credit score and called Discover to consolidate a two accounts and the loan officer treated me as if I wasn’t good for the loan, but they’re sending me offers in the mail. My advice to you is not to send that garbage to my home if you’re not interested in entertaining it.

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    Reviewed April 26, 2019

    They send you a letter with a personalized invitation saying because of my credit history I am a valued customer and should apply for a personal loan to consolidate debt. I do have a cc with Discover as well. I earn a big salary and can afford to pay for it. I do like to shop around for best options so because I shopped around I have too many hard inquiries and they can't offer me the loan. Why send me a false letter based on credit history but based on hard inquiries you can't offer it. Stay away. I found 2 other reputable companies far better than Discover. Stay away!

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    Customer ServiceStaffLoan Process

    Reviewed March 2, 2019

    I called several times to find submit additional documents, were very helpful, everyone was different when I called but it was very easy for them to pick up where the other one left. Very professional and I obtained my loan in about 4 days!!!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 16, 2019

    Extremely fast, courteous, helpful. Everybody was very nice and helpful. Got it done with minimal exertion on my part. As soon as the loan was approved, they disbursed to all my accounts within 2 days.

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    StaffLoan ProcessRates

    Reviewed June 18, 2018

    I applied for a loan with Discover about a month ago. BIG MISTAKE. I highly recommend never to use Discover for a loan! I needed the loan for periodontal surgery. I was fortunate I found a great periodontist that felt Periodontal Surgery was not needed. I applied to Discover for a Five Thousand Dollar Loan prior to my visit to this Periodontist. GREAT! I have taken loans or had a large balance on my credit card and many payments towards lowering the balance-Bank Of America was great for paying the loan and no longer needed the loan. I wanted to pay about forty dollars today towards my balance on my Discover loan online. No luck.

    Discover makes it impossible to lowering balances on Loans and probably their credit cards. Never will I use Discover again! I paid my first payment on my Discover loan and all the payment applied did not lower my balance but was used for interest payments and other fees! Discover Loans are a ripoff only to create more wealth for their bank at the expense of the individual with their fees and interest charges which only prolongs the loan payments! I will never use Discover for anything. I probably will toss the card in the garbage after chopping the card in pieces! Stay away for Discover for anything esp Loans. YOU will regret this as I have already!

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    Customer ServiceLoan ProcessRates

    Reviewed Nov. 21, 2017

    I cosigned a loan for my son. I ended up having to pay it back. It was supposed to be a fixed rate loan. They do raise the interest rate every year. They have never lowered the interest rate. I make the payments yet the only access I have to the account is to make a payment. I cannot look back at the history of the account. Half the time the online payment system is out of order and I have to call a stranger and make my payment over the phone. I don't receive any mail nor any other information about this loan I am paying. They don't treat me like a customer and I recommend going with any other loan company.

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    Rates

    Reviewed Oct. 14, 2017

    The advertisement mailed to me stated to consolidate your bills at a low 2.9 APR which wasn't true. Discover has me locked in at 10.99 APR. I called to see if they would decrease my APR and they said "NO" even though they are getting their payment directly from my bank every month. Consumers Beware! Don't trust Discover in giving you a low interest APR. It's all false advertisement.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 13, 2016

    If you are applying for a personal loan and have an excellent credit score but you have an accent do not waste your time. They will make loose score point and then they will deny you application. When you apply online they will tell you will be approved with excellent rate but you need to call them and then base on the person you talk to your loan will be approved or not. If you have an accent forget it. My score is 772 and 85k income. All my payment are on time, customer with Discover for almost 3 years, credit line 70k from other banks, and when I applied is just to shop for lower rate for my loan. I am not in a financial hardship and I told the agent that upfront. I applied for this only because they were bombarding my mailbox with offers. My advice stay away from this unfair discriminating bank. Yeah I also asked the agent what's the reason he asked me to hold on 3 minutes and then he was saying I will receive details in a letter.

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    StaffRates

    Reviewed July 11, 2016

    I feel cheated on how my payments are applied. I have 3 different loans and they applied all my payments to the balance that will be expired on 08/2017 (over 1 year to expired) leaving me to pay off the entire balance of 9700 before August 4 2016 (one month to expired). This NOT what I was told when I requested the loans. They make everything possible for customers to pay interest and that is **. I talked Janet a Discover supervisor on July 11 2016 with ID ** but she didn’t want to do anything to fix the problem. She rather closed my accounts before she do anything for a customers like me who is being with Discover for YEARS. What Discover is doing is unethical and should be changed. After I pay all my balances I will closed my personal and business accounts and I NEVER want to receive anything in my mailbox from Discover!

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    Customer ServiceStaff

    Reviewed Oct. 27, 2015

    I received a verification card in the mail for a personal loan. I went to the website to apply and after several attempts of the same: "This code has already been submitted or has expired." It was not expired so I am thinking identity theft. I call and after 45 minutes on the phone and my identity confirmed I am put on hold for some unexplained reason and then there was a disconnect. I went back to the website thinking that I have my identity cleared so all should be golden! NO, I got the same **. I called again and after talking and explaining for a half hour, I was put on hold for 30 seconds and I was then quoted a monthly payment which was not within the confines of the offer. I expressed that to this rep and I was again put on hold for a minute+. I hung up the phone knowing that I am dealing with money grubbing "Made-offs!!"

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    Customer ServiceLoan Process

    Reviewed March 29, 2015

    Five years ago, I was out of work. I had been out of work for over 6 months when I received the Discover Personal Loan Offer. I received a Discover Personal Loan flyer in the mail that advertised 7.99%. I HAD a 742 credit score. The rep told me the best they could do was 18.99%. After a 42 minute conversation, I relented fully intending to cancel within 72 hours. But I wasn't able to and was stuck with a $700 monthly payment. Hindsight being 20/20 I should never signed up for the loan!

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    Customer ServiceLoan Process

    Reviewed Dec. 5, 2014

    I was contacted by Laurel ** telling me that I could get a loan with them and get cash out to pay my bill so she took everything over the phone. Then I fax it to the office she put in. They come back and tell me that they could do this loan, a appraisal was paid and order $400 dollars app, came in at 96,000. Everything was ok. She call me up and tell me that week should be closing on this loan by Dec 5 2014 or by Dec 8. She told me this on Dec 2, 2014 then she went on to say that I should do not need to buy my mortgage this month, that what she will do. The next day at 5:15 pm I get a call from her telling me that the closing is not happen, that the underwriter does not want to sign on it because my payment is going higher than just me. I am sorry, I want people to now that this company is a good liar. Do not do anything with them.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Nov. 13, 2014

    After receiving a letter from Discover Personal Loans offering competitive interest rate of 6.99% to 18.99% on personal loans, my husband decided to applied last month. Even though he has excellent credit and does not have any late payment on his credit report, he only qualified for 13.99% interest rate. Today, I received a letter this time under my name, so my husband right away said "Don't even bother, that is false advertisement". I disagreed and decided to applied. What a disappointment. After an hour of back and forth question, they came back with the same interest rate they offered my husband the previous month. I asked, "how do you determine who qualifies for a 6.99%?" The rep. was not able to answer the question. I insisted and her answer was "there are several factor". I maintained calm through the whole conversation because I understand that the rep was just doing her job (poorly because she had no knowledge of the factors).

    To make this story even better, I was transferred to a manager where she basically told me the same thing. She said that she was going to look into this further. I told her, "please do not waste my time unless you offer me a LOWER interest rate (I previously mentioned to the rep that I was paying an interest rate of 11.99%)." The manager insisted and just kept reading from a computer screen telling how the 13.99% was going to benefit me. I finally said to her, "You are not listening to what I am telling you. You keep reading from your computer screen and it is aggravating me...is better to end this conversation because I do not want to take my frustration on you". Total waste of time! Do yourself a favor if you receive their advertisement and not even bother! DISCOVER if this is a false advertisement, the least that you can do is hire people that support your FALSE information!!

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    Customer ServiceStaffRates

    Reviewed Aug. 23, 2013

    I received a "pre-approval" letter from Discover Personal Loans. They quoted a loan rate of 6.99% to 18.99%. While I am not naive, I did not expect the 6.99% rate. With their pre-approval letter I expected a decent rate. They said that they were pleased to offer me a rate of 15.99%. I said that this was more than doubled the rate listed. I asked for a supervisor to express my concerns. She said that she was allowed to go down two points to 13.99%. I told her that this still was double the advertised rate and all that Discover did for me was waste my time and lower my credit score by their repeated inquiry. When I asked why the rate was so high with an excellent credit score, the supervisor could not answer me. She said that she was not able to tell me from her location.

    Consumer beware. Discover is practicing a "bait and switch" scam. The only thing they will do is lower your credit score with the inquiry and waste your time. The pen is mightier than the sword and I will use all social media to inform the unsuspecting.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Aug. 21, 2013

    I received a loan application through Discover Card and the lowest available interest rate is 7.99% subject to approval. You are not guaranteed the 7.99% but it's a starting point and I get that, HOWEVER, I have PERFECT CREDIT...PERFECT!! It runs somewhere in the 780 area. I pay zero rent/mortgage and have a fantastic job at a Fortune 100 company. The loan would be for $15,000 or debt consolidation which I plan on paying off in 2 years vs the 5 years I applied for (granted they don't know that; I also have very little debt.). At any rate and after being on the phone with the pretend loan representative for about 15 minutes (I applied online the previous day), I am told, "Congratulations, you are approved for the $15,000 as requested for a great interest rate of 9.9%" - WHAT?

    My head just about popped off. I couldn't believe it!!! I was so mad I was shaking. I do not allow inquiries on my credit report unless ABSOLUTELY CERTAIN it will come to fruition BECAUSE IT ALWAYS DOES. I asked her THREE TIMES what made her give me the higher interest rate and I kept getting the same answer, "It was based on what I found on your credit report after careful review." - so what does this mean you ask? I have no idea. I asked her to be a little bit more specific but she said the same thing....I asked again, "Is it my debt to income.... What is it" - The woman just didn't know which is so very reckless to have someone barely trained making credit decisions and creating inquiries for NOTHING who have no business doing this.

    I will NEVER EVER EVER do business with Discover as long as I live on this earth. Oh, one more thing. I had credit monitoring through them for YEARS AND YEARS... You wanna know how they tell you when you have a new inquiry or new accounts, THEY SEND YOU A LETTER IN THE MAIL! WHAT? So by the time I get it, my identity has been long stolen. UNREAL!!!

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    StaffLoan Process

    Reviewed May 17, 2013

    I responded to Discover's invitation to apply for a personal loan at 6.99 percent, which ended up being 18.99 percent. I have excellent credit, which they congratulated me for in their invitation letter. Discover's loan marketing has all the earmarks of a 'Bait and Switch' racket if you ask me. I told them to keep their money and take me off their distribution list. What a terrible company to employ such people and practices!

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    Discover Personal Loans Company Information

    Company Name:
    Discover Personal Loans
    Website:
    www.discover.com