Credit Karma Money Reviews

Worst banking experience ever. Card gets declined for any purchase over 20 and you have to go into the app and approve the purchase and then rerun card. OR the card just declined constantly, can't transfer money out, and customer service is unable to see anything on their end. This has been a repeated problem and CK has no answer to fix it. Won't be able to get to work today because all my money is in my CK account and I can not pay for my gas. Guess when I get fired I'll sue your stupid company for negligence and fraud.

I transferred money internally between my "CK Spend Account" and my "CK Save Account" and it disappeared. They have no real agents and can't tell me where the money is. Don't use them. Now I'm terrified to withdraw the rest of my money for fear it will disappear.

I’ve been using them for about 3/4 years now to file my taxes… They claim you can get your deposit 5days early…. That’s not true!! I’ve never gotten any of my deposits early with them! Their fraud protection is terrible. My account was scammed last year. I had to order a new car but didn’t get any of the stolen money back! Don’t use this account! Plenty of other banks to go through!

I did get my direct deposit 3 days early but they do not honor the 20.00 overdrafts like they advertise and I wasn’t able to deposit cash to the account ever. I would go to every available merchant that they advertised me could make my deposits and it would fail every time on different days and time and places - I was waiting in lines at Walmart - I was holding up the lines in CVS and Walgreens while they would keep trying to help me but each time failed but Credit Karma would blame the retailer saying nothing was wrong on my account- so they all do it wrong - drive to another city.

Stay away! Do not recommend. Would give negative stars if possible. They froze all three of my accounts with them and never sent any notification. I only noticed when charges began to decline. When I called, they could give me no information and had to transfer me to another "specialist". The specialist asked for verification including a copy of the front and back of my driver's license and a selfie to confirm they were talking to the account holder. After giving them what they asked for, they still couldn't tell me why the accounts were frozen or give me any balance information.

I wish I could give them an -1000, please stay far far away from this bank. Normally when you have your card frozen and the transaction is declined due to the card being frozen the funds stay there. Well not with them on 10/31 I was trying to add 1107 to my Apple wallet. Forgot the card was off. Well I go to the app to turn it on and the money is gone. Contacted them several times only to be given the run around about my money. Was told the hold would be lifted 11/06. Well today is 11/06 and there’s nothing. But they did CLOSE MY ACCOUNT KNOWING THEY HAVE MY MONEY. I can seriously see them in a lawsuit SOON. I regret EVER banking with them. PLEASE PLEASE STAY AWAY. IT'S NOT WORTH IT. Oh May I add the manager hung up on me because I wanted my money back.

Worst bank ever. I wouldn't recommend opening an account. The company is not trustworthy. I have been fighting trying to receive a refund from a dispute that was filed, each time they denied it even though I provided proof for dispute. I was advised to call my local police department. I've never had a bank deny an dispute. So if you want a trustworthy account CK money bank card is not the way to go.

Stay far far far away from this!!! So Credit Karma locked and froze my account for over a week due to me updating my phone number. Customer service was totally useless and the department that handles locked accounts “doesn’t speak to customers”. $53 in the account and they made it sound like the ultimate fraud.

Completely fraudulent. Intuit is implementing a thinly veiled shell scheme by “offering/incentivizing” to deposit your TurboTax return (owned by intuit) into your new Credit Karma account (also intuit) and connecting bank accounts via plaid (also intuit) under the guise of supporting a “3rd party” despite all three financial institutions being the same company. I was in desperate need of my tax return as a single mom and a survivor of domestic violence. Turbo Tax said that my return was accepted and would be deposited. My $4,000 return never came and my Credit Karma account was closed without formal notification despite funds in the account. I can’t even check my account balance or find out where my return went. I paid TurboTax for a job which was never completed. Needs to be reported!!

I have been dealing with Credit Karma For almost 2 years trying to get my money. For me closed account back. They literally have read me going circles. Just avoid doing their job properly. I've spoken with 6 different supervisors. Haven't gotten the same response from any of them. I have over a 100 different emails of communication back-and-forth and once again. Still no check. No update. No nothing.