Credit Karma Money Reviews

Worst bank ever. I wouldn't recommend opening an account. The company is not trustworthy. I have been fighting trying to receive a refund from a dispute that was filed, each time they denied it even though I provided proof for dispute. I was advised to call my local police department. I've never had a bank deny an dispute. So if you want a trustworthy account CK money bank card is not the way to go.

Stay far far far away from this!!! So Credit Karma locked and froze my account for over a week due to me updating my phone number. Customer service was totally useless and the department that handles locked accounts “doesn’t speak to customers”. $53 in the account and they made it sound like the ultimate fraud.

Completely fraudulent. Intuit is implementing a thinly veiled shell scheme by “offering/incentivizing” to deposit your TurboTax return (owned by intuit) into your new Credit Karma account (also intuit) and connecting bank accounts via plaid (also intuit) under the guise of supporting a “3rd party” despite all three financial institutions being the same company. I was in desperate need of my tax return as a single mom and a survivor of domestic violence. Turbo Tax said that my return was accepted and would be deposited. My $4,000 return never came and my Credit Karma account was closed without formal notification despite funds in the account. I can’t even check my account balance or find out where my return went. I paid TurboTax for a job which was never completed. Needs to be reported!!

I have been dealing with Credit Karma For almost 2 years trying to get my money. For me closed account back. They literally have read me going circles. Just avoid doing their job properly. I've spoken with 6 different supervisors. Haven't gotten the same response from any of them. I have over a 100 different emails of communication back-and-forth and once again. Still no check. No update. No nothing.

Please be aware! Gave CK a one-star review because there is no lower option. Everything looks good in paper but the reality is something else! I just got an e-mail stating that my savings account will be closed in 5 days with no further explanation even though my money is from a legit source. Don’t get your hopes too high! I did contact the support team and still couldn’t provide me with an explanation. Look somewhere else where you can get better customer support and transparency.

I was looking on my Credit Karma app, and saw the information about the Credit Karma Money! I am so glad I came and pulled up the reviews because I knew something wasn’t right. I will continue to bank with my primary bank before I leave and deal with this foolishness as the reviews mention about my damn money‼️ Y’all need to do better; stop being CHEAP, and hire people in the US which is where we live to handle our money…IT’S a BIG no for me!

Terrible customer service, the phone system is always incorrect. They gatekeep every function with direct deposit including check deposit, and I cannot set up direct deposit without depositing my first check. Worst banking experience I have ever had.

Absolutely the worst customer service for their debit card you could possibly imagine. Like c'mon now. Even Credit Karma can do better than this. Managers will just hang up on you. It's pretty surreal.

My card was stolen and was used to a total of $1400 from my account. I disputed the charges that was made but they denied my claims and when I asked for what did they use to make that determination and to send me a copy. They would not and closed my account. They are so fraudulent, do not use them!!! They are probably the ones that take the money.

My account got hacked on Good Friday and someone transferred 5k from my savings to my checking and took it all. Strange activity started when I got a spam call Tues prior and they stated they were credit karma and I had a fraudulent charge and needed to verify myself. I hung up. Friday comes 430am cst while I am asleep someone changed my number. I kept getting notifications to my phone so I woke up and saw that my money was transferred I immediately opened my app, canceled my physical card and tried to transfer all my money out and it got canceled me thinking it was due to the amount I was trying to transfer but whole time someone was in my account canceling my transaction. They realized I was on there as well and took a large sum of about 4,999 via an international transaction.