Certegy Reviews

Two checks now not accepted at the Lowes due to Certegy's checking service despite the fact that plenty of money sits in my checking account.

I called Certegy regarding a declined check at Kroger on Centerville Hwy Snellville, Ga, I needed to write a check while waiting on my bank to send my new debit card. The first time I called Certegy, they said you have no negative data and no bounced checks. We are sorry for the inconvenience, however, you may now write a check at Kroger and any of its locations. When I went to Kroger on Sunday, May 17th, the same thing happened. Again, the same response from Certegy that they are sorry for the inconvenience and I can write a check at Kroger or any of its locations. This is a sorry system. I don't want sorry; I want them to do better. If Kroger and other businesses are depending on this company they will be losing customers. There should not have been a repeat of the same issue when I called them the first time and they found no negative data. Something is definitely wrong with Certegy and Kroger for using such a sorry representation.

I called about GoDaddy turning my account over for debt collection. I tried to contact them. They barely spoke English. GoDaddy issued me a refund after I canceled and then turned me in for collection of that refund. This guy wanted my driver's license # and bank account number. I said hell no. He would not talk to me about it. They pay GoDaddy in advance for receivables.. I guess and then when GoDaddy refunded my money GoDaddy did not return their money and now want it from me. That is a big no. I got my refund. They need to get their money from GoDaddy and not me. I am whole again. They need to get their money from GoDaddy.

This week, my husband and I tried to write checks for groceries from Fred Meyer. We have been long-time customers and he has been employed there several years. First, he tried to write a check for around $116 and the check wasn't accepted based on Certergy. Then, I tried to write a check. Same groceries, same amount, same outcome. According to Certegy, we are risks. We don't write checks too often and have never had problems at Fred Meyer or any other business we have wrote checks at. We have never had bounced checks or dishonored checks. I don't know where they come up with their information. We are both in our 60's, retired but still work part time. It seems like a scam because they don't like the fact that we hardly write checks and have judged us as not being worthy to have any checks accepted unless the sequence number is in the thousands.

I wrote a check at Petsmart. It was declined. Never having experienced this in 50 years of writing checks, I asked “why?” They gave me a receipt with Certegy Payment Solution’s name as the company that caused the decline. I went to my bank where I was told there was no reason. I called Certegy. They are supposed to send me the reasoning. When I called them, they wanted all my personal information including SSN. I was totally humiliated. I stood there in the line at Petsmart feeling as if I was being treated as a criminal. I felt so devalued as a human being. Now, I am afraid this will continue. How can a company have so much power as to destroy a person’s credibility for no reason at all. I am also upset with Petsmart for allowing this.

Most garbage I've ever had to deal with in my life. Why do companies use garbage businesses like this? Can't even cash a check at Wal-Mart because of these morons.

Certegy denied Walmart to cash my check from discover bank for absolutely no reason. How is a check from Discover Bank appear to be fraudulent. Zero customer service. Just a basic automated service with zero explanation or solution. Piss poor service. I will never recommend it.

Literal trash. They declined my PAYROLL check from a well-known REPUTABLE company. Of course they couldn't give me an actual reason. But it's ridiculous that they are used so many places and are so unreliable.

They are absolute trash! Declining cash out checks for no reason at all. Checks from credible banks and right information, real ids and/or driver’s license information as well. They are incompetent, worthless, a disaster and a disgrace.

Worst checking company that has ever existed please on what is good. Please let this company fail and cease to exist, useless and literally always like 90% of the time will decline most checks, really not worth it, and increased their rates a few years ago to be even worse now, wish I could give them 0 stars but alas I have to at least put one. They aren't even deserving of that.