American Education Services

I took out loans with this company back in '07, 3 disbursements, 1 at $1,334 and 2 remaining ones at $1,333 for a total of $3,999. Up till this point I had paid $4k in interest alone, so I'm not sure how I still had a bal of over 6k due, which was not going down. I recently decided to transfer this bal over to a 0% cc to try and pay it off, and as I look at my original loans totaling $3,999 and what was paid off in principal $7,582.95 (not sure how this can be) plus interest $4,707 for a total of $12,290, I'm baffled at how this company can get away with collecting over double on such a small loan. If I knew I had a chance at winning a lawsuit and having my attorney's fees awarded, I would definitely sue them. But knowing these people they most likely have a clause on their contract that I signed that prevents me as the consumer from winning the lawsuit. Anyone looking to finance their schooling, I would stay clear from this company!

I have loans with them ranging from '03-'07 when I was in school. My original borrowed amount was about 38k, I have since paid 56k back to them with a remaining balance of 47k. They have changed my interest rates over the year, making it impossible to even make a dent in this. They are horrible and take advantage of young students. After reading some other reviews, I see this is common practice for them. There really should be a lawsuit against them because they are literally just taking your money and make it impossible to get out. I am all for paying back what I borrowed with some interest, but this is ridiculous. They are like loan sharks for students. Avoid them at all costs!!!

My student loans were ASSUMED by AES from Ed South in 2003. The balance was ~ $28,000.00. I pay $225.00 each month regardless of what the 'balance due / minimum payment' request is. The amount due is typically between $50.00 and $75.00. I have made this payment each month since 2003 MINUS the two years I went back for my Masters and 2 years of personal illness. Taking into account interest accruals +/- monthly payments, let's say my balance went up to $31,000.00.

I always pay early on my student loans, as soon as I get the bill. I pay the same amount every month (which they have verified numerous times is more than what I owe each month) and somehow every month I have a past due balance of $3 or $5 because "I didn't allocate where my payment should go in the system correctly."

I was deployed to Iraq in 2010 and called you to help me out with my loan as I would be deployed for a year and did not have the ability to make payments consistently. Great news you said as we offer any military member special services that will help them while they serve our country. THAT WAS A HUGE LIE! You charged daily interest on my account taking my 9,000 loan and making it 15,000 because of the accrued interest. So now I'm paying more on a loan than when I took it out all because you promised a veteran they would be taken care of. Screw this company! Take my advice and steer clear from them!

I have had to deal with this company for many years. I recently refinanced. I have had multiple issues with their payment system reporting the wrong amounts due, me paying, and they still show a few dollars due. They have had to correct incorrectly reported late payments twice after I had to go through all the trouble of protesting the, and providing documentation. They have embarrassed me by calling my references when payments were not truly late. They would not refi, and I paid them tens of thousands of dollars in interest for eight years because I couldn't refi. They are not a good company to work with. There are much better options out there now. At the time, this was the only option. Look elsewhere, online will give you many options. They don't want to help you, they only want your money.

I had a student loan managed through American Education Services (AES). During my time paying off my loan through AES's website with consistent early, on time payments I was greeted with a message within my dashboard that stated I was no longer eligible for the Borrower Benefits Program (BBP) due to two late payments. A review of my bank statements reveals this not only to be a mistake on their end but that I made my payments a business week early and paid above the minimum required. Attempting to resolve this through their support services failed and remission of my bank statements proving the payment dates in question did nothing to change this outcome.

I’m just yet another one of these stories. Took my loan out in 2007 for just over $16k, here we are 12 years later and I still owe over $17k. I’ve paid $5k towards principal and $12k towards interest. They were supposed to have removed my co-signer after a couple years of good payments (always been paid on time) and yet they’re still stuck on this loan with me! So here I am drowning in a debt to keep my credit good, but also my co signers who should have already been removed! Who has a lawsuit already against them? Has anyone spoken to Lawyer? Something isn’t right here!!

My husband started paying on his AES Student Loan in 2004. His starting loan was $57k, today in 2019 AES shows we still owe $34k. I added up the total amount of money we have paid on this since the beginning and total we have paid this company $59k. The interest rate has gone up and very seldom down. Our payments have ranged between $250-$600 per month. A couple examples of how payments are broken down are: Payment $488.06 of that, $403.48 is interest and $84.58 is principal. Payment $600 of that,$526.69 is interest and $73.31 is principal.

I have been trying to pay off my loan for weeks now. I get messages saying they returned my payment because it was rejected by my financial institution (PNC). I have spoke with PNC two times now and they say they never received any payments, or have never rejected anything. That something is wrong on AES end. I have called AES and customer support does not know what's going on. I have been placed on hold numerous times and transferred to multiple people. No one knows the answer. I'm basically stuck. And to kick it off, Every single day $1.25 is added to my loan through interest. So I am now on day 20 since I've tried paying off the loan. That is an extra $25 so far.