Ace Cash Express

I would like to compliment Margarita ** for her awesome Customer service. She shows her caring for client's need. Please value her experience. Give her a merit increase..She is always attentive to all the customers.

My experience checking a check for the first time with Ace was Great!!! Sheliah ** really help me through the process. I also received an Ace card to get my direct deposit for my new job and Sheliah informed me you get paid a few days earlier. I will be returning to that same store for that excellent service!!!

Yes I’m so thankful for your employee Jennifer at the west 10th street Ace Cash Indianapolis Indiana. She’s so sweet and helpful and always a happy go lucky person. I hardly ever see her in a bad mood or rude to anyone and I see a lot of people being rude to her because she can’t do what they want and I see she tries to help them.

I just wanted to express my gratitude for the manager Teresa at the Ace cash express on Viscount. I haven't been to that location in a few months and she remembered. She's always kind and very professional. Thank you for all you do Teresa.

They advertise title loans for a company out of California called Wilshire Consumer Credit/Westlake Financial who then uses a bank in Utah to provide loans well above the interest rate allowed in the state of Florida using Florida’s own title documents. This is a “rent a bank” scheme and I wouldn’t get involved if I were you. They have absolutely taken everything from me. The bank doesn’t ever call regarding the loan. They have 3rd parties on behalf of Wilshire to constantly harass you with phone calls. This is a predatory loan and they need to be shut down. All the companies involved in this little scheme they play. I will not pay a single dime to any of them.

I went in to pay rent $545. I had $800 with me. Somehow I gave $700. I got back $53, I go back in to find out they don't have my money. Of course they said I went somewhere else. WRONG. At no time did anyone say, "Hey we reviewed our cameras." Only thing I was told was I was getting no refund. Moral of this mistake if you pay rent here and have any problems good luck. Police will pass the buck and say it's civil and scandalous business will not help you.

I worked with William **. He told me my credit wasn't satisfactory, so the company put in several deposits, the last amounting to $1,250. I was told to go to the store and get gift cards reflecting said amount, and send to them. It would boost my credit score. I did this three times! What a fool I am. I gave him all my information thinking the company and its rep were trusted because they have been in business so long. They took all my money in my checking and savings account, while William kept telling me to wait 30 min., wait 45 min., wait, wait. I will never, ever do business with this company! Now I am in the negative in both accounts.

I normally visit your store in Irving Tx. 2802 North MacArthur. Like to give thanks to Ms. ** for her professionalism, know her job responsibilities and getting you out in a timely manner is very important key. Not to mention her greeting and smiles of genuine care for her customers not just about get business for that location. Making sure the customer had a satisfied experience and explains everything in detail. Thank you so much. I will be customer for a long time and telling others of the awesome customer service.

I went to Ace check cashing to cash a money order, that other places kept denying. The representative, Sheria, went above and beyond to verify my money order was valid. She had to contact several people and wait about an hour, but she was able to verify and cashes my money order. This is excellent customer service and she deserves a bonus or a promotion! Thank you Sheria.

I have been a Ace Elite as well as NetSpend card holding for over 10 years. I recently noticed a transaction that was not authorized for $1300. I filed a dispute. I reached out to the merchant and was told I could get a full refund due to me not having an account with the company Credit Acceptance. It was for a car loan although they didn't provide me with the account information. I own my car. I was not about to be paying someone else car note. It is a pandemic out here. People are already suffering and struggling.