Ace Cash Express Reviews

Jasmine was very helpful and nice when I came up to the store .. Great customer service… She was very patient with me and getting me everything I need in a timely matter. Will definitely be back .. Thanks again Jasmine.

Get in and out with her always. No waiting long. She is friendly. Other places I've been cashiers look like they're mad at the world. In Ace cash I never seen a angry face cashier. I been using them for years now.

I have dealt with Ace for a long time and never had an issue until recently. I have had several loans and paid them back with no problem. When I took my loans my paydays are on Wednesday but for convenience they have allowed me to come in by that Friday to pay this has been the way I've done it for a year now. This last loan I went and paid on Thursday a day earlier I was thinking, the next week I get a letter saying I was put in collections. :(

I borrowed 200.00 and have now paid them 459.00. They just keep taking money out of my account. When is the loan paid for and over. I will never do business with them ever again. What a horrible company. How much money would they keep taking had I not called my bank to stop payment.

They advertise title loans for a company out of California called Wilshire Consumer Credit/Westlake Financial who then uses a bank in Utah to provide loans well above the interest rate allowed in the state of Florida using Florida’s own title documents. This is a “rent a bank” scheme and I wouldn’t get involved if I were you. They have absolutely taken everything from me. The bank doesn’t ever call regarding the loan. They have 3rd parties on behalf of Wilshire to constantly harass you with phone calls. This is a predatory loan and they need to be shut down. All the companies involved in this little scheme they play. I will not pay a single dime to any of them.

I would like to compliment Margarita ** for her awesome Customer service. She shows her caring for client's need. Please value her experience. Give her a merit increase..She is always attentive to all the customers.

I went in to pay rent $545. I had $800 with me. Somehow I gave $700. I got back $53, I go back in to find out they don't have my money. Of course they said I went somewhere else. WRONG. At no time did anyone say, "Hey we reviewed our cameras." Only thing I was told was I was getting no refund. Moral of this mistake if you pay rent here and have any problems good luck. Police will pass the buck and say it's civil and scandalous business will not help you.

If you apply for an online loan, they are going to deposit a amount in your account, then ask you to withdraw it. And send it back to them. Trust me, when you pull the money out keep it, you will not get the loan.

My experience checking a check for the first time with Ace was Great!!! Sheliah ** really help me through the process. I also received an Ace card to get my direct deposit for my new job and Sheliah informed me you get paid a few days earlier. I will be returning to that same store for that excellent service!!!

Yes I’m so thankful for your employee Jennifer at the west 10th street Ace Cash Indianapolis Indiana. She’s so sweet and helpful and always a happy go lucky person. I hardly ever see her in a bad mood or rude to anyone and I see a lot of people being rude to her because she can’t do what they want and I see she tries to help them.