Sittercity Reviews

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About Sittercity

Sittercity is an online meeting platform and app that helps connect families with babysitters, nannies or specialty caregivers for seniors or pets. The website and app feature secure messaging responses to sitters who apply for your post, access to sitter profiles and reviews and background check options.

What is Sittercity?

Sittercity is an online platform and app that connects families to babysitters, nannies and specialty care for seniors or pets. Sitters and caregivers post profiles, and parents and families post jobs that sitters in their area can view and apply for. It’s free to post, and premium membership provides access to the site’s advanced features that offer services like secure messaging, access to sitter profiles and reviews and background checks.

The site matches families with date-night babysitters, after-school babysitters, daytime babysitters, last-minute care, mother’s helpers, newborn and infant care and special needs care. You can find in-home, part-time and full-time child care options along with nanny services. CPR- and first-aid-trained caregivers are also available. The site matches sitters and families by several selectable filters, including skills, distance, rate and schedule.

Adult and special-needs care

For adult and companion care, Sittercity connects families with senior companions, rehabilitation care, certified nursing assistants, respite care, hospice care and medication assistance. Special-needs care for children includes caregivers experienced with ADD and ADHD, autism, diabetes, Down syndrome, epilepsy, OCD, deafness, blindness and more. Options also include virtual sitters.

Pet care

Families looking for dog walkers, cat sitters, groomers, trainers and personalized pet care can also find providers on Sittercity. Extended pet care, drop-off, in-home and other types of pet care are available.

How does Sittercity work?

You can post a job for free on Sittercity and review the responses from interested sitters. To respond to potential candidates, you must upgrade to a premium membership. Through secure messaging, you can set up interviews directly with potential sitters before hiring them. The site also lets you read references and parent reviews for each sitter.

To verify applicants, you can view detailed sitter profiles that include their rates, work experience and qualifications. Sittercity’s premium membership also lets you search for local caregivers and post unlimited jobs. When you find a caregiver who matches your needs, you have the option to purchase a background check or motor vehicle record for that person.

All members are screened through the Family Watchdog database during the application process and throughout their membership. Sitters are authenticated by Experian when they register. The company uses several methods to monitor for scams and remove suspicious users.

How much does Sittercity cost?

Posting a job on Sittercity is free, but a premium membership, which starts at $35 a month at the time of publishing, is required to use the website’s matching services. A three-month membership costs $49, and a yearlong subscription is $98. Background checks are available for purchase on a case-by-case basis.

When you book a sitter through Sittercitty, you pay them through the website.

Sittercity FAQ

Does Sittercity do background checks?
Sittercity verifies the identities of applicants with Experian. The company does not conduct criminal and DMV background checks for free, but members can purchase these checks as part of the service. Sitters can run background checks on themselves to include with their profiles.
How much does it cost to use Sittercity?
Posting a job or profile on Sittercity is free. To use the site’s advanced services and contact potential sitters, you must purchase a premium membership.
Is Sittercity available everywhere?
Sittercity is not available everywhere. At the time of publishing, it is available in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Denver, Detroit, Hartford, Houston, Los Angeles, Miami, Minneapolis, New York City, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Tampa and Washington, D.C.
Is Sittercity legit?
Sittercity uses several methods to monitor for scams and identify fraudulent users, including the Family Watchdog database and regular analytical review processes. Sitters who post profiles must pass authentication with Experian to verify their identity.

Is Sittercity safe?

Busy parents will definitely appreciate the convenience of finding thousands of sitters in one place on Sittercity with profiles, references and reviews. Though most services are only accessible with a premium membership, the price is affordable and the site saves time on the usual back-and-forth of finding a trustworthy and reliable sitter.

Sittercity Reviews

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    How do I know I can trust these reviews about Sittercity?
    • 4,483,147 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed June 23, 2023

    I am on the caregiver side and the families I have spoken to regarding meeting to see if I am a good fit for their family have been fake profiles. Countless times, the family gives me a time and location to meet. I ask to exchange phone numbers so we keep each other updated in case of traffic en route and so we can find each other at said location when meeting. The family's profile all of a sudden disappears only leaving the profile picture, distance, and a message saying, "There are currently no jobs available." Even more strange, I have my job search distance set for 25 miles...After the profile disappeared from the most recent family I interacted with, the distance said 683 miles away. I can not stress this enough, if you ever meet up with a family make sure to tell someone you trust the time and location on where you plan to meet said family at. This seems like a perfect site for human trafficking.

    Reviewed Nov. 8, 2022

    I got a membership thinking that I could contact a few people and interview them, do a background check, etc. I do not think I need a full year of a membership because I'm looking for a regular date night sitter. I was going to cancel, which the website says you can do by downgrading to basic. What it doesn't say until after you purchase it, is that it's $180 charged at once with a no refund policy. Background checks are not included. You get to post a job and reply and that's all for $180. You can do this on so many other sites for free. I wish I would have done more research before paying for this. I feel cheated and super pissed that this site was recommended as a top site for finding babysitters.

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