Walden University Reviews

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About Walden University

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Walden University specializes in online education for working professionals. Founded in 1970, it offers bachelor's, master's and doctoral degrees in fields like education, health sciences and management.

Visit www.waldenu.edu
Pros
  • Flexible online learning options
  • Quality of course materials
Cons
  • High tuition costs
  • Inconsistent faculty support

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Walden University Reviews

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    How do I know I can trust these reviews about Walden University?
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    Page 1 Reviews 0 - 7
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    Staff

    Reviewed July 9, 2026

    My experience at Walden has been positive. The courses have challenged me to think critically and apply what I've learned to real-world situations. I've also appreciated the support from my instructors and classmates, who have created a collaborative learning environment where everyone is encouraged to succeed. Being part of the Walden community has helped me grow both academically and professionally, and I've enjoyed connecting with others who share similar career goals.

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    Staff

    Reviewed July 8, 2026

    My time at Walden has been an amazing experience. The ability to work independently has allowed me to make steady progress while teaching full-time at a college and still enjoying time with my family. I have had outstanding instructors who have guided and supported me throughout the program. In addition, the paper review team helped transform me from someone who struggled to write a single page into someone who is now completing a dissertation. My advisor has also been consistently available to provide guidance and encouragement whenever I needed it. Finally, my chair has been exceptionally supportive, encouraging, and diligent in helping me progress through each stage of the doctoral journey. Overall, my experience at Walden has been extremely positive, and I would highly recommend the program to anyone considering pursuing a doctoral degree.

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      Reviewed July 8, 2026

      My experience at Walden has been a positive one. The faculty have been supportive, the coursework has challenged me to grow both professionally and personally, and the flexibility of the program has allowed me to balance my education with my other responsibilities. As I near the completion of my program, I can appreciate how much I've learned and how well the experience has prepared me for the next step in my career.

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      Customer ServiceSales & MarketingStaff

      Reviewed Aug. 4, 2026

      SCAM! Someone stole my identity and fraudulently enrolled using my information. I never attended this university, never applied, and had never even heard of it before this happened. Instead of protecting victims of identity theft, they reported the fraudulent account to collections, damaging my credit. I've called weekly over several months. Every single time I'm told the issue will be fixed, and every single time nothing happens.

      They outsources all support and no one helps me and they continue to say they are 'working on it' with zero follow up. The representatives acknowledge that I was the victim of identity theft and that I was not the person who enrolled. Despite that, they still haven't corrected the damage to my credit. Walden is too incompetent to prevent fraudulent enrollments or fix them.

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      Customer Service

      Reviewed Aug. 1, 2026

      My experience with Walden University was very disappointing. I felt that communication and financial matters were not handled in a way that supported my educational goals. I was left with a balance that made it difficult for me to continue my education. Based on my personal experience, I would encourage prospective students to carefully review all financial obligations and ask detailed questions before enrolling.

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      Sales & MarketingPriceRefunds & Payouts

      Reviewed July 13, 2026

      Walden University is a scam. Not worth a penny! Their fake university is now to desperate. They pay Openai to promote them, so they are now invested in polluting the AI space. Never invest your money or support in this scam.

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      Customer Service

      Reviewed June 8, 2026

      My experience with this school’s financial aid department has been extremely frustrating. The department is disorganized, communication is inconsistent, and I was often told things that did not match what actually happened. Several times I was assured that certain steps would be taken or that I would receive follow‑up, but those promises were not kept. As a student trying to navigate financial aid, I did not receive the support or clarity needed, and it made the process far more stressful than it should have been. I will transfer to Cappella for the rest of my classes.

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      Customer ServicePunctuality & Speed

      Reviewed April 22, 2026

      “I am very disappointed with my experience. I have felt unsupported and unheard when trying to resolve issues. Communication has been slow or nonexistent, especially regarding important matters like reaffirmation and account concerns. I am also frustrated that I cannot access my transcripts due to what I believe is an error on the school’s part. This has negatively impacted me and caused unnecessary stress. It feels like financial matters are prioritized over student support, and that has made me feel like my success is not truly valued. I would like to see better communication, accountability, and timely assistance for students.”

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      Customer ServiceTechPriceMaintenanceStaff

      Reviewed March 25, 2026

      Review: A Profit-First Model That Leaves Students Stranded. If I could do it all over again, I would choose a non-profit university with a long-standing history of educating Nurse Practitioners. My experience with Walden University has been defined by a lack of support, hidden costs, and a "for-profit" mentality that prioritizes trimming overhead over student success.

      The Practicum Nightmare. The single biggest issue is the total lack of support for clinical rotations. Walden places the entire burden on the student, yet their requirements are so excessive that even my preceptors found many of them unnecessary for a shadowing experience. Cold-Calling Fails: The practicum staff lacks a basic understanding of how modern nursing clinicals work. They expect students to "cold-call" patient lines to ask for rotations—a practice that major health systems find unprofessional and strange.

      Institutional Rejection: In a major urban city with two massive children’s health systems, I was repeatedly told they refuse to engage with students directly and only work with university administrators. When I brought this to Walden, they simply pushed the responsibility back onto me. Many other clinics stated outright that they do not work with Walden students at all, preferring universities that actually contract with them. Pay-to-Play: I ultimately had to pay thousands of extra dollars out-of-pocket just to secure placements.

      The "Castle Branch" Money Pit. Walden utilizes Castle Branch, an expensive system that nickel-and-dimes students at every turn. Because it takes so long to find a practicum, your clearances often expire during the search. This leads to a cycle of repeated, unnecessary costs for drug tests, PPDs, physicals, and background checks.

      Faux Support and Robotic Advising. The "support" at Walden feels like a facade. AI Communications: Emails from advisors are clearly AI-generated, offering "faux empathy" and concern that feels entirely hollow. It feels like you are talking to a robot rather than a human advocate. Lack of Teaching: Most courses offer almost no actual instruction. You are given a few links to journals, an assignment, and a "good luck" message. It is a self-taught program disguised as an academic one.

      The One Bright Spot. I had a very good professor, Melanie **. She is exceptionally knowledgeable and genuinely cares about preparing pediatric nurse practitioners. It is clear she wants her students to be well-prepared, which is a stark contrast to the rest of the university's infrastructure. Final Verdict: Unless you have thousands of extra dollars to spend on placement services and the patience to navigate a bureaucratic vacuum, look elsewhere. Find a school that invests in its students, not just its bottom line.

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      Customer ServiceStaff

      Reviewed March 17, 2026

      While I had a great experience with my enrollment specialist, my academic experience was mixed. Several of the professors were excellent- communication was clear and feedback easy to understand. Other professors were more difficult, often mixing "general" information not applicable to me with feedback intended for me, which made it frustrating to make shifts. I am thinking perhaps AI is doing the grading. In any case, it's hit or miss.

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      Walden University author review by ConsumerAffairs Research Team

      Walden University was established more than 45 years ago. It is a regionally accredited school that focuses on educating adults.

      • Online programs: Walden's online programs are designed to fit the needs of busy adult learners by offering flexible start schedules.

      • Grants, scholarships and tuition savings: Walden offers a variety of ways for adult students to save money on tuition.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Walden University Company Information

      Company Name:
      Walden University
      Website:
      www.waldenu.edu