Walden University

Walden University Reviews

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Walden University Reviews

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    How do I know I can trust these reviews about Walden University?
    • 4,464,082 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed June 11, 2024

    One bad department can ruin the whole academic experience & students' morale. That department is financial aid. There are consistent delays in processing financial aid. Emails & customer service tickets go unanswered. Contacting the office of the president yields limited results. Generally, the. Professors are good but the ability to be heard by the administration is a disparity. Students can’t find the directors of administrative departments emails. It shows that students aren't heard. If they aren't heard, then how can they promote positive change.

    Reviewed May 22, 2024

    I've read a lot of bad reviews about Walden University, but that wasn't my experience at all; I'd also like to start by saying my MNS in Acute Care Nurse Practitioner; later on, I found acute care is not for me, so I asked them to change to FNP. Academic classes are pretty challenging! You get what you put into it. I work very hard, which requires a lot of work- typically, one class per quarter. I have had a positive experience with Walden and am delighted with the outcome. I have had a positive experience with Walden and am happy with the result. I would recommend it to all. You may be disappointed if you expect to buy the degree with an easy ride from Walden.

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      Customer ServiceStaff

      Reviewed March 31, 2024

      I started Walden's online MSW program in September 2022. I qualified for the advanced standing program which made the duration a year and a half. While recruiting me into the program, Walden University blew up my phone and promised a positive and supportive learning experience. As part of this program, two 12-week field placements are required. Students are assigned a field coordinator but must find the internship independently. I have now been searching for six months for a field placement with little to no assistance from the school.

      I have completed all of my courses and was set to graduate in May of 2024, however now I have no idea when, if ever, I will graduate. I will soon have to begin paying back over $30,000 of student loans for a degree I may never possess. I have an academic advisor who is like talking to a robot and a field coordination system with no connections with NJ agencies. Any attempts to contact anyone higher up have been futile. There is no one to talk to. I highly recommend that you take your money to a non-profit, reputable college or university.

      Customer Service

      Reviewed March 17, 2024

      Please stay away from this raggedy university. There are so many choices out there with less fees. They won't give you a placement, customer service is bad and they will send your bill to collection WITHOUT notice but they will call you to enroll and suck your bank account and life.

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      Sales & MarketingStaffProcess

      Reviewed March 14, 2024

      All stated opinions are as follows: I am in the doctorate program for social work at Walden University. Through the prospectus stage and overall research (after all classwork was completed with a 4.0 GPA), I began experiencing gaslighting, a matter of opinion versus scholarly writing recommendations, etc., to which I have not been approved for the next stage after spending at least 12k just on the first stage alone, not including previous coursework. Chairpeople, who are the gatekeepers, must be educated to be in their positions as they continue to have conflicting recommendations from other doctorate faculty staff members. I suffered repercussions when I began speaking out and making complaints. I received more comments for recommendations than I previously had on the information that needed to be commented on or recommended for corrections.

      My chairperson would tell me exactly how she wanted me to write the title and later tell me it was wrong. In other areas, she would tell me exactly how she wanted me to word it and then later make more recommendations to correct what she said previously. It feels that this is a game, and I am on the losing end as the one with no power. Yet, the faculty state that this is all a normal process. Now I have a new chairperson, and I guarantee you, in the end, it will be the same game. "Yes, these things will work, and you have great information," but will continue to string you along. I even utilized their alignment appointment system with other doctorate faculty who would look at my prospectus and tell me that I have great alignment, only for my chairperson to later state otherwise.

      Other doctorate faculty would say yes, this is great, and you should have no problem going on to the next stage with a proposal, only for my chairperson to recommend more changes. They do not have a solid system, and a rubric was never filled out for me during each stage as it should have been. I was just now given the MyDR and Taskmanager link to upload my prospectus with other board members when I did everything in CANVA/Module for previous quarters.

      Anyhow, for those who don't fully understand the language here I am using, to be blunt, it all feels like a scam. I think my doctorate is being held hostage. A few years Walden had a lawsuit brought against them for treating ** female students with bias and prejudice, specifically in the doctorate program where they dangle a carrot and tell you to try and catch it but keep pulling it further and further away. Yes, ** students successfully pass and obtain their doctorate. I am sure those are the passive ones who don't seem to have a problem, never make a complaint, and continue to take it until they pass. However, my mama didn't raise a fool, and I am not one to bend over and just take it.

      When I ask questions, no one seems to have any logical answers as to what is going on or why things are not linear in this process of making needed corrections, fine-tuning things continually to where you should be able to reach an end after two semesters to then move on to the next stage. If I had to do it all over, I would have gone to where I received my Master's from the University of New England. That was the most challenging but best education I have ever received. They have professionals who will hold you to high standards but also hold themselves to those same standards.

      I want to change programs without entirely starting the coursework at another University, such as the University of New England, but that isn't possible. All universities will have you start over if you are this far in the program with your research, so I encourage others to make sure they do not begin the doctorate program at Walden University until they do thorough research.


      Kalene I'm so sorry you are going through this, our stories are almost identical and I wonder if it will get any better. I am in the EDD program. I have changed committees once and looking to change again. This education choice was a waste of time and money. I will NEVER recommend Walden to anyone.

      Customer ServicePriceStaff

      Reviewed Dec. 11, 2023

      I graduated with my Master's in Public Health from Walden University in August of 2023. An advanced degree like this is no easy task, and I did not take that lightly. The enrollment specialist was great, and I had a variety of instructors. Most were fantastic, and a few want to see me through my doctoral studies. I did have one instructor that accused me of plagiarism; that was probably the most horrible experience I have ever had in my educational history. I was faithfully able to prove that I acted honestly in that course, but it was very draining, mentally and physically. The financial aid department was just fine in their customer service, and I had my needs met without a problem. I have a few complaints. They are:

      - During the two years, I had probably four different academic advisors (some of my classmates did not have that experience). It would have been nice to have one solid person; all of mine were very professional and nice.

      - GRADUATION CEREMONY: Walden has two ceremonies a year, and the location changes, which is fine. But not only do they require you to purchase the grad regalia, they also charge $300 just to attend an in-person ceremony. After spending THOUSANDS, I feel they should not be charging that. I would have gone otherwise!!

      Reviewed Oct. 24, 2023

      Had I of found these reviews prior I would have never enrolled in Walden University! They have lied and set me up for failure since the first time. I called! They are of no help when you have a question and take my money and fail to tell me I am missing documents that were supposed to be handled by the intake! I have a bachelor's degree and I absolutely love the Arizona Global Campus where I obtained that degree I came here because they offer a more specific study that I needed! I would never recommend this school terrible experience in all areas.

      Verified purchase

      Reviewed March 1, 2023

      Anyone with recent issues from Walden University - Please contact me via **. I was deceived both educational, financially, and ethically. The school was sold in 2020 and the substantial changes (deleting all courses, records, and teachers, and changing the school that I obtain my degree from a school of psychology to the school of Human Potential.) Please reach out.


      Reviewed March 1, 2023

      Walden University is an excellent school for obtaining a Ph.D. in Clinical Psychology. They have a supportive faculty and staff to help you obtain your degree. Online education differs from bricks and mortars, requiring more discipline and time management skills. By connecting with faculty and colleagues within your degree program, your success rate becomes higher as you work collaboratively towards expanding your knowledge during your tenure at Walden University.

      It's not about how fast you complete your academic journey but how you pace yourself throughout your marathon that will enable you to finish success at the finish line.

      Customer ServiceStaff

      Reviewed Nov. 8, 2022

      Walden University's customer Service is atrocious. They utilize parchment for their transcripts, but for some reason their IT department cannot keep it running. I had to request my transcripts on October 31st and learned their system was down and this isn't the first time this has happened. Their response to this was very blasé and said to just wait. After consistent emails their team acted like they were unable to send an unofficial to anyone, although they had no issue sending it to my own email. After waiting on hold for over an hour multiple times they sent me in a never-ending loop of unhelpful people. I will NEVER recommend this school to anyone based on my own experiences, especially if you are on a time crunch to get documents from them.

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      Walden University author review by ConsumerAffairs Research Team

      Walden University was established more than 45 years ago. It is a regionally accredited school that focuses on educating adults.

      • Online programs: Walden's online programs are designed to fit the needs of busy adult learners by offering flexible start schedules.

      • Grants, scholarships and tuition savings: Walden offers a variety of ways for adult students to save money on tuition.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Walden University Company Information

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      Walden University