Walden University Reviews

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About Walden University

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Walden University specializes in online education for working professionals. Founded in 1970, it offers bachelor's, master's and doctoral degrees in fields like education, health sciences and management.

Pros
  • Flexible online learning options
  • Quality of course materials
Cons
  • High tuition costs
  • Inconsistent faculty support

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Walden University Reviews

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    How do I know I can trust these reviews about Walden University?
    • 4,769,528 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 6
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 7, 2025

    I have been attending Walden since January of this year and have had zero issues with communication, including my professors or the staff that work at the school. In fact, the academic advisor I worked with, worked diligently on ensuring my courses from my undergraduate were approved so that I did not have to repeat them.

    Additionally, the professors I have had thus far have been amazing. The level of feedback back on assignments is superb. I truly appreciate the constructive criticism. It helps tremendously. Lastly, I hear from my academic advisor before each quarter starts. If/when I have issues with ANYTHING, I never have problems hearing back from the school. They reach out in a timely manner. I am enjoying the curriculum. In fact, I feel very prepared to take my LMSW exam next year before graduation. I graduate Aug 2026.

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    Staff

    Reviewed Sept. 5, 2025

    Overall, I had a great experience. It compares to other traditional universities that I have attended. At Walden University, you have to be self-motivated and have drive. Nothing is handed to you. My professors were well educated and helpful.

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      Staff

      Reviewed July 10, 2025

      I loved Walden University and working with the SME. I was in the Tempo program, and there were two or more writing assignments for each course, which fit me to a tee. I loved conversing with the staff and working towards my goals. I had no issues with any staff or the process whatsoever. I transferred from another online school.

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      Reviewed June 26, 2025

      Earning a master’s degree from Walden University was convenient and worthwhile for my career and benefited my students. At the time, it was considered a distance learning program. The faculty members were always available and held us to high standards. I was in a cohort with four others so we were able to share our thoughts and strengthen our understanding in each course. It was a great experience.

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      Customer ServiceMaintenanceStaffLoan Process

      Reviewed Oct. 10, 2025

      I tried reaching out of deep concern and frustration and tried many times to get help understanding my financial aid situation, but I keep getting transferred and end up with no real answers. I feel lost in the process and completely unsupported. I recently received a call—on my birthday—saying I owe $7,000. I stopped working to focus on my education, believing I was doing the right thing, and now I feel blindsided. My bad, I wish I would have read the reviews before making the decision to enroll at Walden for online education. These questions remain, "How did this happen, and why was there no warning before it became this serious, and What did I do Wrong?”

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessProcess

      Reviewed Sept. 25, 2025

      I applied for the msw program and the admission process was the most frustrating process I have ever dealt with. 1) I was assigned to a advisory who did not provided much guidance or assistance. 2. The staff from different departments and including the financial aid dept are unskilled and incompetent and have hardly knowledge of the dept. Each time I would call to ask questions, I ended up getting different answers. 3) My official transcripts were send out 4 times! And Walden claimed it was never received and was unable to obtain student loans due to this. I was told to pay out. 4. I had join the support group on facebook to read others experiences with courses and school work and the half of the students often complained about unfair grading, lack of teachers feedbacks, and a lot more. The university faculty does not care for students and it's just about money. It's a joke.

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      Process

      Reviewed Sept. 11, 2025

      Unlike any University that I have ever attended, professors at this school feel inclined to accuse their students of using AI on discussion posts. I've had a professor report me to the office of student integrity because she felt I generated my responses from AI. Even after explaining my process and situation, the committee still sided with the professor, resulting in me receiving a zero for something that I actually took time out of my schedule to complete. They then had the audacity to prompt me to write a one paged letter explaining what I have "learned" from the situation. Frankly, I've learned that this is not the school for me.

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      Customer ServiceStaffProcess

      Reviewed Aug. 22, 2025

      The only reason why I'm giving this school two stars is because they're good about accepting transfer credits, which actually was a small hassle because my enrollment counselor lacked attention to detail. I echo everyone here when I say, as far as communication goes, Walden has a systemic issue. The Financial Aid department is the most incompetent. From lack of follow-up to conflicting information, trying to get anything resolved with them is a time-consuming and often unfruitful process. Additionally, getting support from other departments is a chore in an of itself. All over, it takes literal weeks to hear from someone even though you're told "one to three business days."

      Representatives are not empowered to bring resolution, so they pass you back and forth between levels claiming that "you have to wait," meanwhile they falsely communicate that they've escalated your case -- a case that was created sometimes because of their professional deficiency. After the interactions that I've had with the varying departments at Walden, I am not confident in any of them, and they have obliterated my trust in them. There's always a two-question survey at the end of the calls. I wonder if they even take them into consideration because things haven't changed. Beware. If you enroll, either lower your expectations or prepare to be regularly frustrated by them. Salt to the wound: "There's nothing I can do. You can call back."

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      Customer ServiceStaff

      Reviewed July 10, 2025

      Faculty absolutely sucks. They are ignorant and unhelpful not to mention completely delusional and out of touch. One instructor suggested that our resume should be minimum 19 pages long and most places I spoke to said they wanted page resumes maximum two pages. Also, they graded unfairly and expected nothing from foreign students who could barely communicate or comprehend English and yet expected our papers to be perfect but even when there wasn’t a problem they would make the most nonsensical suggestions that were absolutely absurd. The prompts for writing were disjointed and contradictory, confusing and even when followed perfectly, grades were NOT appropriate. I made a 4.0 at a real university, not an online diploma mill, and these “instructors” were barely qualified to teach kindergarten much less a Master’s degree program course.

      Absolutely no support from administrators and zero accountability or assistance when complaints were made. They need to be shut down, they misrepresented all the nurse practitioner programs and did nothing but cause obstacles for students not sure if these female instructors just took the job to treat other women unfairly or were on a power trip but they were so unbelievably and unbearably moronic. I was accepted to a DNP program at a state university and dropped out of Walden. I should sue them for all they put me through incredibly horrific experience.

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      Customer ServiceStaffProcess

      Reviewed May 31, 2025

      As a ** female student, I entered into Walden University with high honors. Everything seem fine. Seems as though it was the right fit for me.... Till I realize the courses in the master's program is literal trash. There are here no one to talk to but biased ** coaches and professors who feel as though they are above you in a very odd and creepy way. I had situation where I reached out to one the professors about requesting things are not in the instructions of my assignments. No response. Then, I reached out to the coach about it and immediately, she stood up for the professor and defended the nonsense.

      When I requested a new coach here comes one of her ** male counterparts questioning me about why I wanted a new coach as if I didn't explain why already. The narcissism and gas-lighting are at an all-time high at this school. Plus, you are basically doing the same assignment over and over and over....but being rushed to complete these assignments every two weeks despite being a Tempo student. Imagine being on honor roll for six years, then you started attended Walden and started struggling. Wow...

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      Walden University author review by ConsumerAffairs Research Team

      Walden University was established more than 45 years ago. It is a regionally accredited school that focuses on educating adults.

      • Online programs: Walden's online programs are designed to fit the needs of busy adult learners by offering flexible start schedules.

      • Grants, scholarships and tuition savings: Walden offers a variety of ways for adult students to save money on tuition.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Walden University Company Information

      Company Name:
      Walden University
      Website:
      www.waldenu.edu