Walden University Reviews

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About Walden University

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Walden University specializes in online education for working professionals. Founded in 1970, it offers bachelor's, master's and doctoral degrees in fields like education, health sciences and management.

Pros
  • Flexible online learning options
  • Quality of course materials
Cons
  • High tuition costs
  • Inconsistent faculty support

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Walden University Reviews

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    How do I know I can trust these reviews about Walden University?
    • 4,681,718 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaffProcess

    Reviewed May 31, 2025

    As a ** female student, I entered into Walden University with high honors. Everything seem fine. Seems as though it was the right fit for me.... Till I realize the courses in the master's program is literal trash. There are here no one to talk to but biased ** coaches and professors who feel as though they are above you in a very odd and creepy way. I had situation where I reached out to one the professors about requesting things are not in the instructions of my assignments. No response. Then, I reached out to the coach about it and immediately, she stood up for the professor and defended the nonsense.

    When I requested a new coach here comes one of her ** male counterparts questioning me about why I wanted a new coach as if I didn't explain why already. The narcissism and gas-lighting are at an all-time high at this school. Plus, you are basically doing the same assignment over and over and over....but being rushed to complete these assignments every two weeks despite being a Tempo student. Imagine being on honor roll for six years, then you started attended Walden and started struggling. Wow...

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    Customer ServicePriceStaff

    Reviewed April 28, 2025

    This university seemed like a great fit at first for my MSW, but when I started it was a below par in education. They teach the absolute bare minimum and after a year of classes I feel that it was a high level overview summary of my bachelor's level degree. You have to establish a practicum for yourself, which isn't a big deal, but it is when they have so much red tape and unclear expectations that the office providing your internship is confused and cannot get a clear answer from their field representatives. I even tried to call and message them to have it takes weeks for them to get back to me, if they even did at all. The price you pay is not worth it. Invest in a different school. Research their curriculums to ensure it will adequately prepare you, because Walden did not. I discovered after I withdrew that they have a class action law suit against misleading and overcharging certain populations, which is not ethical in my opinion.

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      Reviewed April 25, 2025

      IT IS VERY IMPORTANT TO READ REVIEWS. After encountering clinical site placement issues for the BSN program, I searched the reviews and realized that everyone was in the same boat as me. This is not good. I will write another review after these meetings with field experience.

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      Staff

      Reviewed April 3, 2025

      The University began with great potential. However it looks as though since it is supported by a for profit organization, they delay, and defer to get as much money as possible out of students. They are adjusting its rules that are to the disadvantage of students, but seem to help to ensure profitability. They are currently under investigation, settled a 2024 law suit. It seems as though much has been taken away from some of it most helpful components (offices) to students. We are considering a complaint to the accreditation organization as well as the courts. If you have issues and seek settlement contact: **.

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      Customer ServiceStaff

      Reviewed Feb. 28, 2025

      If I could give Walden University zero stars, I would. I cannot explain enough how awful this school it. There is absolutely no teaching, guidance or help. The professors don't even know how to answer your questions because they probably don't even know what their class actually entails. I had to reach out to the director on numerous occasions because I could not get ahold of my professor for weeks. The exams are solely based off the book which is crap, very unorganized and useless. None of their NP practicum rules are straightforward but again, you can't get ahold of anyone about it. They do not care if you're held back a semester, even if it's a result of their mistake/wrong regulations - yes wrong, they told me some kind of crap about why one of my rotations wasn't approved but when I went to the SBON, they said they had no clue what my school is talking about.

      One professor flunked one of my assignments and when I asked her to explain what I did wrong, (after going to the director because it had been weeks and she hadn't responded yet), she said it was a "grading error" and fixed the grade to be 100%. Then the last assignment of the semester, she nearly flunked me on even though it was about my own study plan and how my skills improved throughout the semester. Truly a HORRIBLE experience and I DO NOT recommend.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 27, 2025

      They make it insanely hard to perform practicums/clinicals and are not sympathetic about it. They make you find your own preceptors, make many unnecessary requirements, make practicum deadlines months in advance (many times you are unable to find a preceptor by this time), and rarely email you back if you are having problems. They are not helpful when they do respond.

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      Customer ServiceStaffProcess

      Reviewed Feb. 22, 2025

      I applied to Walden University while researching programs for my mental health studies. The Enrollment Officer convinced me that Walden was the best option for what I wanted to pursue. Trusting their recommendation, I went through the entire application process, which was both time-consuming and costly. Since my former university is outside the U.S., I had to pay out of pocket to have my transcript emailed and physically mailed to Walden. Additionally, due to a name change, I was required to upload multiple documents, including my name change documents, marriage certificate, and driver’s license, to their portal. I also completed and submitted a goal statement, following their specific requirements.

      After completing every step they required and receiving confirmation that my goal statement was accepted, I was suddenly informed right when I was preparing to start that I had been denied admission. When I asked for the reason, no one could provide an answer. I repeatedly requested clarification, but I was met with silence and vague responses.

      To make matters worse, I was encouraged to reapply in six months. Why would I do that when I have no idea why I was rejected in the first place? If there was something I needed to improve, I was never informed. This entire process felt like a complete waste of my time and money. I am left questioning whether discrimination played a role in this decision, given the lack of transparency.

      If you’re considering Walden University, think twice. Their enrollment process is misleading, their communication is poor, and they have no accountability when it comes to denying applicants without explanation. Save yourself the hassle, frustration, and money. Look elsewhere for a university that values and respects prospective students.

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      Customer Service

      Reviewed Jan. 30, 2025

      I wish I had checked this review before starting the program. This has been the worst experience imaginable in any academic journey. I faced an issue with my clinical preceptor, which led the school to put my course on hold. It took three months to resolve the problem, even though the preceptor had no affiliation with the university. As a result, my graduation was delayed by more than six months. On top of that, I was charged twice for the course, wasting both my time and money. If you're considering higher education, Walden University should not even be a last resort. Their poor management, lack of communication, flawed decision-making, and disregard for student support make for a terrible experience. I hope this review helps prospective students and encourages the university to make necessary improvements.

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      Customer ServiceProcess

      Reviewed Jan. 28, 2025

      Awful experience as an alumni trying to do a certificate masters program. I uploaded all required documents to CastleBranch and received an email of rejection for me and preceptors after so much stress and money spent in the process. I also had the most difficult time getting someone to verify the pharmacology course I took at this school based on the requirement of state board of nursing in the given state I applied to for the Nurse Practitioner license.

      After being given the run around of emailing requests to so many addresses, I received an email about applying on Meditrek to upload documents and request for graduation when I already graduated since 2016 and practicing since then. I was very disappointed that I graduated from a school like this that is not willing to help their students nor alumni. A current student who I told my story answered me, "That's why I told you that I will do my doctorate degree at another school ". I pray that you all improve your customer service.

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      Reviewed Jan. 9, 2025

      Their PhD in Clinical Psychology meets my states requirements for licensing yet I am getting told that it doesn't. Even after explaining it numerous times that it does and even after explaining it in Kindergartener detail, I continue to get told that it doesn't on their end.

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      Walden University author review by ConsumerAffairs Research Team

      Walden University was established more than 45 years ago. It is a regionally accredited school that focuses on educating adults.

      • Online programs: Walden's online programs are designed to fit the needs of busy adult learners by offering flexible start schedules.

      • Grants, scholarships and tuition savings: Walden offers a variety of ways for adult students to save money on tuition.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Walden University Company Information

      Company Name:
      Walden University
      Website:
      www.waldenu.edu