How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

K12 Reviews

4,970,706reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About K12

K12, a Stride company, provides accredited programs for online public and private schools around the country. The programs are structured and taught by state-certified teachers. Individual courses can also be purchased for use in more traditional homeschool settings. Public school options are tuition-free. Students also have access to socialization opportunities and extracurricular activities. K12 has been operating since 2000, and its programs are available in all 50 states.

Visit www.k12.com
Pros
  • Works with both public and private online schools
  • Multiple school options to choose from in most areas
  • Socialization opportunities and extracurricular activities
Cons
  • Public school options not available in every state
  • Structured classes may not be right for every family

K12 Reviews

Filter by Rating

  • (54)
  • (12)
  • (9)
  • (20)
  • (226)

Popular Mentions

    How do I know I can trust these reviews about K12?
    • 4,970,706 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about K12?
    • 4,970,706 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 225 - 375
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    K-12 gave our child the chance to shine like she was meant to. It wasn't too long after regular public school that we realized how much personal bias was going to be a variable in our daughter's education. Our response was to put her into a private school and the teachers were not any more capable of teaching different learning styles than any other. By the sixth grade, we found K-12 by another parent who had grown tired of watching their very bright student fail. Their success story, lead us to make the change. Within a few weeks involvement with K-12, we saw a significant difference. In the beginning our daughter attended a weekly K-12 "Community Day" where she got to know other students and enjoy a day of teacher lead classes. Honestly, learning was fun for her and for me. I got to meet parents on a personal level at school picnics and outings and we all got to be a part of an all student talent show.

    Unfortunately, at the end of seventh grade, she wanted to return to private school and make more friends. She did make friends but the school was having difficulty keeping good teachers and some of the teachers were not qualified to teach the subjects. After nearly 13 teachers resigned, we left. Unfortunately, my daughter suffered a huge loss in her education. During the summer of her Sophomore year, she returned to K-12 Uplift to repair her grades. In the summer alone she was able to repair her credits and improve her grades by 3 letter grades in 2 classes.

    I have always encountered teachers from K-12 that are not only pleasant but happy people. That is a big change from both the public and private school experiences. With K-12 online my daughter is happy to learn. And at the end of the day we know exactly what has been learned and what needs attention. That is a huge plus. No more waiting for the teacher to hand back homework, quizzes, and tests. With K-12 our daughter was on the honor roll for several semesters in a row. As a mother-daughter team we get the time to discuss current events and proactively seek a more unbiased inquiry. And since she is not going through any procedural motions that is in all school settings, there is ample time to pursue her career in singing and Judo.

    She is in her last semester of high school with K-12 and will finish proudly. We gave her ample opportunity to be social and she has gained many lifelong friends in her extra-curricular activities. We are very proud of her educational successes. I would recommend this program to all parents that are seeking an alternative to public and private primary and secondary education. I wish you the best in your search. (My graduate school education is in Educational Psychology.) Jan 2019.

    Thanks for your vote!

    Reviewed Jan. 7, 2019

    I have been reading comments about money. I've never been charged so I know nothing about it. I have a problem with teachers not getting back to us when we have questions or problems. There is a high teacher turn over rate. My 9th grader has no homeroom or science teacher, just homework. Not all the teachers put up the homework, nor accept it the same. This leaves the child playing catch up at the end of the 9 weeks. So now we have marathons on classwork we didnt know existed.

    Thanks for your vote!
    Staff

    Reviewed Dec. 18, 2018

    I'm going to a K12 cyber school this year in South Carolina. My experience with them has been worse than any school I've gone to (I just moved from PA and went to cyber there too but not at a K12 school). I can't learn anything in my school work because they repeat themselves on useless information so much that it's impossible to know where the information we should be learning is, as it is spread randomly throughout the lesson. One minute they are talking about one topic and then in the same lesson switch to another, and later on back to the original topic all in the same lesson. Also, they don't use charts, tables, videos or anything at all to help you understand, just tons of useless words.

    They think the more words they add the better it is, that's so not true. I can't learn anything so I have to search up videos to teach myself, which also takes tons of time. Not only that but the electives are completely useless and you are only allowed to have 2 (at least in 9th grade). If you enjoy being bored and not learning a single thing no matter how hard you try, then go to a K12 school. Those are only a few of the troubles I have encountered with K12. If you have a choice, DON'T GO TO A K12 SCHOOL!

    Thanks for your vote!

    Reviewed Dec. 11, 2018

    Ok so I went to K12 last year, I didn't go to live classes so I just did my work normally. My mom told me they said if I go there this year and I miss even one class or leave class I'm going to jail. So I decided to go to a different school. I've been waiting all year for K12 to transfer my papers so I can go to a different school! It's December 11th and school started in August (so about 5 months and there are around 9). So because of K12 I will be either getting held back or I have to take summer school! Does anyone know If suing is possible or getting something out of it? I'm in 11th grade and wanted to graduate but now I have to wait another year.

    Thanks for your vote!

    Reviewed Dec. 8, 2018

    I would never recommend a child to go to Georgia Cyber Academy for K12. If you don't pass and you are trying your best to bring your grades up they give you a 2 week probation and after that they then want to withdraw you in the middle of school year first semester. They also give kids at least 8 classes and then when you are in one class the other is going on too. So you get in trouble for not being in the class but you watch the recording have you have finished with all the classes and to me that means she attended the class and to them no she didn't.

    I have looked up the grading system for the state of Georgia and it does not comply with Georgia Cyber Academy. They have their own grading system. I am trying to appeal their decision on withdrawing my child 'cause I'm on disability and I see my daughter do her schoolwork every day and I see she is in class. So I don't know what they are doing. I personally don't think they need to be funded anymore 'cause I heard they are withdrawing at least 27 students this semester.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 7, 2018

    I enrolled my daughter after ECOT closed. When we switched my daughter has an IEP which included assistive technology. OHVA/K-12 removed the assistive technology without my knowing after our meeting closed. The start of this year it's IEP time again. This time they continued to argue against assistive technology and said they will make a note of it. I did not sign the IEP paper so they have to bring it back to me in another meeting. In my daughter's live session they want to kick out students who are not answering math questions fast enough! They are put in a time out room then they have to ask to rejoin the main room. Then if they don't answer again before the timer goes off usually 1 minute they are kicked out of class counted as absent and they can't rejoin. They have to watch a video. When this happens they become truant and then parents are sent to court etc.

    My daughter has a learning disability and she can't process information at a regular pace. Then during the IEP meeting yesterday the staff was so disrespectful rude yelling at me then they cut me off and closed the meeting. They are denying my daughter the necessary items to succeed in class and the chance to be the best of her ability. She also needs to switch to a simpler math class we were not even able to talk about it. For enrollment it takes a week and they don't call to say you're accepted - you have to keep checking on you own. They suck at communication, professionalism, and overall support. I think I will look elsewhere for my kiddo! They even bash other schools!

    Thanks for your vote!
    Customer Service

    Reviewed Dec. 3, 2018

    They have set the children up to fail. Had problems with IT. Threatened to kick my son out of school multiple times for bad attendance. I was there while he did his school work and he didn't miss any live classes. It didn't matter how often we would call to figure out why his attendance was not being counted, they still held it against him. I would never send another kid to this school. Now I have to figure out how to make up for the semester that he lost being at this school.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Dec. 3, 2018

    I've been a student for over 3 months and I have to tell you, It's the worst experience of my life! It was good at first, but it went downhill, fast. The teachers gives me pointless work, the classes are very short and boring. I've been bombarded with so many assignments and quizzes to the point I get stressed and couldn't keep up. I missed some school-days because I've gotten very sick and then they called my parents saying, if I don't come back they'd kick me out. I don't think 6TH graders should be this worried over school. I used to have good grades, but when I started going online I've gotten worse at each subject. This school is definitely not for me.

    Thanks for your vote!
    Staff

    Reviewed Nov. 30, 2018

    I'm a 7th grade student at GCA. I'd like to start off with how many problems K12's has with... the system, attendance, assignments, class connects, and etc. In the beginning of the school year, the GCA admins messaged me, saying I've missed 5 class connects. Don't know how that's possible, but I let it slide. Then they sent me messages, telling me I've missed 10 class connects. How did I miss 10? I doubt I've even missed more than 7. This was a month ago! Now it's November, and they're telling me I've missed 20! K12 is nothing but errors, I thought it'd help my anxiety... But I can't even sleep at night because I automatically think of all the assignments I need done by the end of the week!

    Half the stuff that are in the constructed responses, we never even learned in class! There are, by far, technical issues every day! This is just 6th grade all over again, because last year was awful! Everyone in class, and in other classes, had the same problems! Nobody could finish their exams or MAP tests. Because of all the errors and class connect issues. I've never gotten a bad grade in my life, until I moved to Georgia and started GCA, (Georgia Cyber Academy). I don't know what to do next, I'm so confused...

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 27, 2018

    K12 claims to be flexible with the curriculum. They claim you can work at your own pace. All that is bull. My two boys, grades 6 and 7, were working hard for 6-8 hours a day with only 5 minute breaks in between to try and push through this very rigorous curriculum. We thought homeschooling would be less stressful and thus reduce or eliminate their anxiety they've experienced in public school. We couldn't have been more incorrect, this brought on a whole new anxiety experience that was not fun at all.

    There are too many class connect sessions that are about as useless as work meetings. There was way too much reading work every day, and there was just way more work to do than what my boys had in public school. How is that flexible? Too many unnecessary emails from teachers every day. I can only imagine the hell these teachers are going through. Don't get me started on registration and the terrible loaner laptops. I'm just still shaking my head. I pulled both of my boys out this week and we couldn't be happier. Good riddance K12!

    Thanks for your vote!
    Profile pic of the author.
    StaffProcess

    Reviewed Nov. 20, 2018

    Our child has been enrolled in CAVA K12 since 9th grade. Overall the teachers are very good. The freedom for a child to set up an independent study program is very good. My son has done well. He even challenged himself in 11th grade by taking a Calculus course and several other Honors courses. He did shoot the moon only to be punished in 12th grade. Something went wrong with CAVA K12. The school started demanding that my son go to sessions based on state testing and the i-Ready testing. Very mixed up too. Although he is an English honors student with a good GPA and all his math credits met, they put his in low level sessions based on low level English and Math. He got a B+ in pre-Calculus the summer of 10th grade. (UCLA extension) and they want him taking basic math and English sessions. It does not make sense to us at all.

    I have tried to talk to his principal, home room teacher and head of the CAVA K12 California. They act deaf, dumb and blind? We cannot figure out what they are doing? Then my son’s counselor messed up his transcripts for college. Forgetting to put his pre-calculus and 11th grade English on his transcripts which messed up him getting into a college? We are in the process of leaving the school as of now. A real disloyalty to my son because he is a very good student. The i-Ready testing is a third-party testing used my CAVA K12. It is an abusive evaluation tool that is terrible. The last one took my son 11 hours to complete. It included math and English. The math included anywhere from basic math to advanced Calculus problems. God forbid any student who must take those i-Ready tests.

    Thanks for your vote!
    Customer ServicePriceProcess

    Reviewed Nov. 14, 2018

    Our experience has been sub par. The school will sell you with a lot of words and information up front. They tell you it takes roughly a week to have your child enrolled, at the end of that week you will receive a phone call that lets you know your child has been accepted. This is the furthest from the truth, once the forms are accepted by the school they begin to pull money from you. A down payment of $1200 is taken and then they charge you for first months tuition prior to knowing if your child is "accepted." God forbid they accept you into the program after its start date, which is allowable and they will make happen. You are, however, strapped to the actual start date and it applies to your refund of money. Be very clear to note that as soon as your child is accepted and the "start date" occurs they will no longer guarantee a 100% refund.

    If they do you like us, they will send you materials for courses that you have asked to not be sent, therefore, your refund drops to 75% of what you paid and you're stuck with shipping materials back at your own expense. Our child was accepted and withdrawn the same day and they cannot guarantee that we will receive any refund of money. Essentially, we were charged $1800+ for a bunch of emails and phone calls. They make sure that you are not capable of receiving money back if you decide that this program does not fit your child's needs. It is also an incredibly expensive tuition at over $7,000 for a year. Be sure not to give your money to this school, that's all they seem to want from their families.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 29, 2018

    I just joined about a month ago, it started out fine the first few weeks, but when I got my materials from them, it when down hill. I had 4 classes, most of them were short, I went to my class connects everything was fine until this month, but then I found out I had to do my own attendance and when I didn't do it they'd phone my parents. October comes along, I had less work to do, they kept calling my parents again and saying if I don't do 5 hours of work, they'd kick me out! For what? Spending 1 and a half for 3 little subjects, that were short, I'd have to be a slow reader to finish in 5 hours. I thought doing online school would help with my anxiety, but it honestly made it worse. I regret doing this.

    Thanks for your vote!
    Sales & MarketingStaffProcess

    Reviewed Oct. 21, 2018

    My daughter was enrolled in the K12 program to finish high school which seemed like a great idea as she wanted to live with her dad in WA for a year, plus she has a very detailed individual learning plan due to her cognitive behavioral issues. Schooling was free as promised but she was never given or even reassessed for her ILP as promised. Upon her return to TX I called the program to transfer her here and was told that since she did not attend a TX public school last year that I would have to put her in the private school they offer, by the way that's $900 a course for the year not including the additional materials, shipping and other hidden fees they add. I have worked long and hard with my daughter on her school work and being able to understand and learn, her teachers in her old traditional school were great and didnt mind me always being in contact with them.

    My child never had to rely on the NDLB act, she passed all her classes with a C or greater, unfortunately kids in traditional school these days lack any kind of empathy or understanding for individuals with learning obstacles, these little monster's sole purpose was to hurt and emotionally damage my child was just one of those unnecessary problems I COULD remove for her. Online school here we come, so even though she attended K12 last year it means nothing, if you enrol your child plan to stay in the same area till they graduate. The teachers she has do not help with lessons and at this point I'm trying to figure out what exactly IS their purpose, have fun trying to request their credentials, a high school teacher has to have a bachelor's degree in which you can request proof but not this school, I doubt if any of their teachers hold any degrees.

    Although my daughter has not missed any classes and completed her work, thank you Youtube for your how to videos since these teachers wont actually teach. She somehow failed several classes but was still pushed through to 12th grade in which she is also failing classes due to the lack of additional resources promised to her and highly advertised I might add on their website, leaving my girl and I a mess to clean up when she gets home, this absolutely horrendous school.

    Took my child from a 3.0 GPA to a 0.58 GPA, in still trying to wrap that around my brain, let's not forget for my daughter to even think about getting her high school diploma I have to keep her enrolled in K12 but now have to pay for their ** show as they so lovingly/threatened she us now too old to attend traditional school where we could possibly clean up this mess they left her in. This horrible, horrible company robbed my daughter of her high school diploma and then tried to scam me out of money. If I have to pay for her diploma it will be through an accredited college. Parents dont set your children up for failure. Stay far far away from this horrible company.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 28, 2018

    I enrolled my daughter in the K12 "public" school program with a school out of Grand Rapids MI. Initially before the school year started, it all seemed good to go, but once the school year kicked off, not so much. The expectations of what they want from parents makes more sense for me to just do it all myself, they also never hooked her up with all the correct links and school supplies until just this past week. NO one even noticed or asked "hey, why are we missing this girl?". We thought everything was ok until a week ago when I tried to get answers from the homeroom teacher and had to find some other teacher for answers. I will give her credit, she figured it all out, fixed it, and also had the time absent waved. I'm giving this program til mid-October to work the kinks out or we will be done with it all. Last thing, watch out, once you contact K12 for info, they will call nonstop.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 28, 2018

    Hi, I was a student at K12. Now, you may ask, why did you join K12? I joined K12 because I am in recovery from surgery and I was told that it was not advisable for me to be in a stressful environment or just experience stress at all. Yet, I wanted to continue my education. I went into K12 based on only assumptions my family and I made. That was a mistake. We thought: online school should be flexible. We applied way before school began (August 13 I believe). I was not accepted and told that if "they have a spot open" they'll let me know September 3rd. Still not accepted. Then came a couple days later and I was told I was accepted so we went to orientation (a requirement where you visit the state's base before you begin your classes) and discussed how to navigate the school and the rules.

    For this school, you had to download this thing called Blackboard (where you video chat the teacher, although they can't hear or see you unless given permission), Microsoft Word, Powerpoint, etc. (optional and free), and a few other things the teacher(s) may want you to download. Now, this school works kind of like a bricks and mortar school where you are given a schedule. These schedules are basically class calls (where Blackboard comes into play) and you must attend unless it says optional. If you do not attend, you will be marked absent. If you are absent ten times you will be reported to your district for truancy. You will also be marked absent if you do not complete assignments for that day.

    Now, at the orientation we were all told that we may have to visit a doctor or family emergency. For my district (CCSD), they do not allow excuses at all (they told us that if your wifi, electricity, or even computer has problems, you better have a back up plan). Therefore, you will be marked absent for that class. If you are falling behind, you will be required to attend blended, which is where you visit the base every week for 3 hours to do your work. You can be assigned to blended at any point and cannot get off of it until the end of the semester.

    Now, I entered late, and they said we didn't have to worry about overdue assignments (I had 38 at the time and a few students had over 70). But by the time we left, they said we will be excused from it, only if the teachers allow us. And you can't simply read lessons or assignments in a couple minutes, you will be recorded on how long you take and if you do not spend a reasonable time you will get an F (reasonable for a school imo).

    Another thing is that communication is key to this school. If teachers send you an email and you do not respond in 24 hours you will be reported. I had my second thoughts about it but decided to give it a try. First 2 days and I had a load of assignments. Only 8 of my assignments were excused. 26 overdue from English. 4 from Creative Writing. I spent all day trying to catch up on lessons and work because not only did I have to do old work and read lessons in 2 weeks, but I had to do the current assignments too.

    As I was reading lessons, my Creative Writing class required that I have a plug-in (cool and all but literally never mentioned what I needed) so I emailed the teacher and said that the plug-in only shows on Chrome... Which I was already using. On the second day before 2 pm I attempted to download Blackboard (which took so long that I missed the my first class call and I tried on 2 computers). By the end of the second night, my back hurt from stress. Wednesday morning and I woke up at 8 am for my first class call of the day with my Pre-calc teacher. It went rather smoothly, but my second class call of the day made me nervous. Not sure why but I knew I was not going to enjoy my English lesson (and I actually love English). Class started and the teacher had us do screen sharing so he could check our grades.

    He had steps on how to do it and I followed them exactly (for there were pictures shown on how) and I thought I did it correctly because a room popped up (mine was room 7 (rooms are a private chat between the teacher and student)) and it said I was screen sharing. The teacher went to room 7 and said "what are you doing? I don't have time for this," and left to another room. I was confused and thought he meant how I wasn't at the class yet. I went to the class where at the top it shows my grade (which was an F. I had an F in every class which has never happened before).

    I waited for him and he quickly came back and said "why isn't your screen showing?" I replied by typing that I didn't know how to navigate. He told me to just follow the directions and I'd be fine. So I repeated them and he could finally see my screen and he said "why arent you at your grades?" So I scanned my screen and saw another tab for grades and he checked it.

    He told me to only do the last 3 assessments and then he left. So I started to do read the requirements for the assessments. I left to use the bathroom and my sister was in the room. Now, there is this button that you can push to say that you are away from the computer and the teacher can see it. I had pressed it and the teacher still had the audacity to go to the room and talk to me when I was away. I rushed myself and he was saying in an irritated and somewhat sassy tone "what are you doing? This isn't what we discussed? You're supposed to be doing the new student assignments. Don't get creative with me." And so I quickly found my way to the new student assignments and he explained what I had to do. He left and I was hoping he would not come back in the next 30 minutes. Thankfully, he never came back to check on me and by the time class was over I let out a breath of tension I didn't know I had.

    I'm not sure if I'm just sensitive, but I went over to my dad and explained what happened and broke into a fit of anxious tears and heavy, fast-paced breathing. In any normal case, I'd be fine, but I'm in recovery and so when I was done my family was furious and the next day I was no longer a part of the program. In conclusion, this school is not flexible, not at your pace, and I don't recommend it for those recovering from illness. This is just in Nevada, and the rules may be different in each state. If you think it is reasonable for you, or your child, go ahead and give them a call. They're a public, free school afterall.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 25, 2018

    The school will take your money, plus the staff is completely unprofessional, the customer service agent literally yelled at me over the phone and was complaining about her job and then proceeds to read to me an entire 3 pg script without taking a break! They are only interested in your money, the lessons are awful, parents are better off teaching their kids on their own, plenty of colleges take homeschool students! Save you and your child the heartache, you and your children are worth more than their scummy tactics.

    Thanks for your vote!
    Staff

    Reviewed Sept. 19, 2018

    I enrolled my son in K12 to finish his 7th grade year. I made it very clear it would only be to complete 7th grade. I was told I would be making a monthly $83 payment until he was done and that I would have to pay $400 up front for materials. I did this. He completed what he needed and is now back in public school. I called to cancel my monthly $83 dollar payment and was told I am locked in for an entire year and can't cancel without an early termination fee. I was told I have to pay $170 dollars to cancel today. This is absolutely ridiculous and never explained to me. I will never us K12 again. They are about your money and that is about it.

    Thanks for your vote!
    Price

    Reviewed Sept. 11, 2018

    K12 is only interested in your money. I withdrew my daughter before the start of term and they confirmed in writing that I wouldn’t be charged a monthly fee. They continued charging a monthly fee and are now non-responsive. Filing a claim with the BBB and contacting my Credit Card Company.

    Thanks for your vote!
    PricePunctuality & SpeedStaff

    Reviewed Aug. 16, 2018

    K12 school process in Nevada, Las Vegas. As a single father, I have had several problems with the CCSD school system related to bullying and the redirection of kids into school that are built in good housing areas. Poor kids bully the other kids all day long. So, I have looked into K12, as a way to keep my kid safe and on track to a High School Diploma. So, I enrolled him in 3 schools to see which one would accept him and yes within 2 weeks all the schools did. Each school mailed me the materials. I have to say K12, rate is an A++. Most school are just online without, workbooks and materials. K12 is on point. The school work and test prep. will require about 6 to 7 hours a day of hard work for your kid. But my son was in the GATE program and with the additional work. My son spent more hours than that, per day between school and homework.

    Prep. during summer is the key. Every single summer he goes off to prep. for school. I miss him. But, it's about his future. I would suggest, to other parents. Try to find a retired school teacher. Or a summer school prep. program. The computer time is fine, the book time is fine. The reading time is about right for his age. He enjoys reading. So, that is the easy part of my day. As a parent I find that you will need to give your child about 2 to 3 hours of your time. Reviewing material. In the morning and in the evening. Guidance, by a parent is required. That is for sure. But, as time goes by. The time you will spend will be less and less. Also, you will need good internet speed. A mid-range computer. My son's new computer, has the following. Windows 10 pro 64 bit. DDR4 16 Gig. SSD 500. i7 intel 7th generation processor. I had Office installed as well. One LG 24" HD monitor.

    This will allow your child to split the screen and to read the work with ease. Cost this year was about $780 for everything. The computer will last for about 3 years or less. If you push that time limit. The computer will run slow. Without you doing a few fix-its. I find it best to have it set up to drop all temp files, zero store days for Office applications. Disk defrag weekly. Not sure if this help anyone else. Also, you will need a good copy machine. I print up material every morning, for school work. I personally like the Canon imageClass. Cost per page is very low. One more note. Here in Las Vegas, there is a physical site. So, if your student fall behind. You can take him in, for help.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 13, 2018

    I decided to enroll my daughter into K12 because of bullying in her public school. I enrolled her on May 29th 2018. I was told that open enrollment was already closed for the 18-19 school year. Months before the 17-18 school year was even over. That I had to wait until July 1st to fill out the alternative enrollment. I did and was told the approval process could take up to 20 days. On July 20th I called the school and was told that I would have an answer shortly. I called again on July 21st, July 23rd, July 27th, July 30th and August 4th. I was told each time that the school had not yet made a determination on her approval/denial. I did several online chats with representatives from the school also.

    Today it is August 13th and I still have not heard one way or the other if she was approved. Public school registration is in 8 days. I called K12 and said I NEED an answer. I need to know where my child is going to attend school! I was told once again to wait. Well time is up and I can no longer wait. I had to cancel the enrollment application. In all the times I contacted this school there wasnt 1 single person who had a clue what was going on. No one could answer any of my questions. I was just transferred from department to department being told "I dont know. Let me transfer you."

    On July 27th when I called I was hung up on 9 times and finally was able to contact someone on the 10th time. I am almost relieved that my daughter's application wasnt approved because if this is any indication on how this school is run, I really fear for the educational future of the students who were accepted. This is the most highly unorganized and unprofessional establishments I have ever had to deal with. This school is 100% a joke and I will never submit another application and to those of you reading this. Trust me and take this into consideration for your enrollment choices. Go elsewhere!

    Thanks for your vote!
    Process

    Reviewed Aug. 10, 2018

    The K12 TV ad campaign features a young woman gushing about getting a Fulbright scholarship to college as a result of her K12 education. The only problem is that the Fulbright program does not offer college scholarships; it only funds graduate and post-graduate education. This young woman's endorsement is an obvious and clumsy fabrication.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 9, 2018

    I've been reeeeeally disappointed with my experience in my attempt to register with K12. My son has classic autism, has an I.E.P., but doesn't test well. I was told by the K12 enrollment rep. I dealt with that the minimum s.o.l. score to be accepted is 375- passing is 400. I asked to speak with someone in the special needs division, and I was told I could speak to no one until my child has been accepted. (Had the necessary passing score of 375. Hello!!! YOU CALL YOURSELF A PUBLIC SCHOOL!!!

    If it was a true public school, all should be welcome. Needless for saying, my child could not be accepted. I called later to send an email of complaint to the head person, spoke with an enrollment rep again, (because there is no other option in the automated phone list for a supervisor) and I was told there were no names or contact emails for anyone. K12 really needs to examine how it deals with the public, and especially with Special Needs. If your child is high functioning, you've got it made. If they don't look good on paper (score #), they're left out in the cold. K12 - if you call yourself a public school, it's time to start acting like it.

    Thanks for your vote!
    Customer ServiceReliability

    Reviewed July 11, 2018

    Never received a Welcome email with A Registration ID, its been 2 weeks and still nothing! Mind you they had no problem taking my money but failed to send the login for my daughter to begin class. There is no way to email this company except through a questionnaire, so since we are out of the country basically we are screwed. I Should have read reviews prior to choosing this company. Very displeased thus far.

    Thanks for your vote!
    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedStaff

    Reviewed July 3, 2018

    Before the last six weeks, I recommended K12 often and as a result have multiple friends who have enrolled children in the program. We are a part of the International School and as of last January, we transitioned from paying for the year, to a month to month contract. I was told to call two days prior to the date I wanted to cancel and it would be no problem. Great, set my alarm for 2am EST on May 14th, no answer and instead of being able to wait for the next sales representative, I was forced to leave a message which no one returned. Same in the 15th and 16th, and then boom, charges cleared my account on the 17th.

    Fast forward to early June after a family vacation and I am now in the US, calling, leaving messages that aren't being returned by sales, trying to reach anyone that will answer a phone, always being told they can’t help and redirecting them to sales. Lo and behold, June 17th, my account has been charged again for classes I haven’t logged into and been begging to be unenrolled from. Finally I find a number for International School and reach a rep who confirms no one is answering or returning phone calls in sales, says he can unenroll my son from classes and stop further billing, but NOW an email will be sent to the refunds departments, as he says I am clearly owed one, and I’ll hear back in a couple days.

    Two weeks later, no call. No one at any of the numbers can help me and once again, I’ve gotten nowhere. I was provided the main corporate (703) 483-7001 number by a rep who sounds to be frustrated by being yelled at by frustrated customers and wants the people at corporate to now feel their pain. So to sum up, buyer beware. I like the courses very much, but sadly, support sucks and good luck getting a refund if you are owed. Everyone here passes the buck or is unable to help. I will no longer recommend K12.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 29, 2018

    Where do I even begin? We were part of CAVA@LA and well this school has been a nightmare. The only reason I’ve dealt with them this long is because my daughter who is in high school, was severely bullied in the B&M school she was going to. Well this past year my mother suffered a heart attack (several while in the hospital) and I had to leave in the middle of the night to be by her side. I was not thinking of taking school book or our laptop at this time, that was the last thing on my mind. So that resulted in my child missing a month of class connects and days of attendance (they want her to log and stay online for more than 4 hours a day). I at least was able to make the call to notify her homeroom teacher of the unforeseen circumstance. They said it was fine and understandable. Ha! Obviously not, because I just found out she was administratively withdrawn by the principal Shannon.

    First of all how can she know first hand anything school related to my daughter? Isn’t that the homeroom teacher's job? And what upsets me the most is that I spoke to our homeroom teacher regularly through email regarding my child’s progress. As well as that quarterly phone calls they make (mandatory) and he never mentioned any of this?!! So when I spoke to this principal Shannon ** on the phone, from the minute she called me and hearing her tone, I knew she’d be an issue and that it was a useless attempt in even trying to keep my daughter in their school. She went off by telling me that if I have a problem to write an appeal and that SHE as well as a colleague of hers will review it. Lol. So basically the person who made the decision handles the appeals as well? Ok lost case for sure (mind you this “principal” was on phone call with me while washing her dishes at the same time, wow very professional).

    My daughter was falling behind not only because of the family emergency I went through with my mother, but mostly because these “teachers” don’t really have the degree and experience to teach anything. For instance our homeroom teacher is a Music teacher, smh. And when they have their class connects in session where they are supposed to be teaching our children, the “teacher’s” talk mostly about their “perfect lives” or are doing their chores and talking about nothing that has do with what the class is all about. So the minute they see your child is falling behind over their lack doing their job, they blame you and just boot you out because that is easier than to have to fix their errors. I would not recommend this school to anyone. Now I need to figure out where I can enroll her because she doesn’t want to go to a B&M school ever again. Rant over, ugh!!!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed June 15, 2018

    I decided to sign my son up for K12 when he and I moved to California in the middle of the school year. We were moving to LA and I was nervous about putting into a school system I knew so little about. Plus, he is an actor and we wanted some flexibility. What a disappointment. First of all, the curriculum we were sent was way too much. Too many workbooks. Not only that, but it was way too easy. Even the "advanced" materials were too easy for my son. His teacher wasn't of any help. He told me I should be the one to supplement the curriculum. Ummmmm... No! That's not my job. I wanted to be his mom -- not his teacher.

    Not only that, but there was next to no flexibility. A true homeschool program allows students to work at their own pace on their own time. This wasn't possible with K12. There was no accountability either. There was no "proof" that the work was completed either than what was logged into the system. Do you know how easy it is to fudge that? INCREDIBLY easy. EMBARRASSINGLY easy. Not that I know anything about that or anything. My son HATED it. We moved to a more desirable school system and he attended a traditional school for 2 years. It took me that long to encourage him to try another homeschool program. We finally found one that truly fits the description of homeschooling and we can't wait to begin.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2018

    I am currently a K12 student and it is absolutely horrible. I will say it's not as bad as regular public school, though, because there isn't the pressure of other students. But, the teachers are complete idiots. I'm positive they are not qualified to be actual teachers. There's way too much work, and none of it makes any sense. The whole point of doing online school was to get away from the stress and long hours of regular school, but they expect me to spend at least an hour per class every day (I have 8 classes). One day I had a doctor appointment and I emailed all of my teachers to let them know I wouldn't be attending my live classes, and then a week later I got an email saying they were going to kick me out of k12 for not being compliant and missing too many classes.

    It turns out I was supposed to send them a doctor's note, but no one told me that and we didn't even find that out until months later. My homeroom teacher is real full of herself too. Every time we have ever talked to her, she yells at me for not meeting her expectations and then will talk forever about how great she is. The teachers don't use correct grammar a lot of the time, and they don't correct the students that don't use correct grammar. My best friend is also in K12 and has the same problems. Except her teacher calls her mom every time she doesn't spend an hour or more per class. Altogether, It has been a horrible experience and we have had nothing but problems all year long. Don't even bother with this school.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaff

    Reviewed May 22, 2018

    My child never ever signed up for K12. I call 2 times about information and these ** totally call me harassing me about computers not 2 but 8. Mind you I never signed her up. I call 6 six x. Poor customer service. Lack of empathy. They say, "Oh I'M sorry for the confusion." But these ** still calling me about computer. I told them you have the wrong person to be calling and ask for my address. I told them. We so sorry the member in Maryland. What the hell. I swear I sue the hell out of this company. ** scam.

    Thanks for your vote!
    Customer ServiceStaffProcess

    Reviewed April 24, 2018

    HORRIBLE COMMUNICATION AND OTHER IN THE K12 OREGON - THIS K-12 program, is absolutely horrible, they never let you talk to a person, and they always say that nothing is on file, when everything is in their file! I felt very useless and very insecure and this is a bad school! I honestly would've done better at my former school that should've been rated a 0.5/10. This school is a 0.0/10. Don't make the same mistake with this K-12.

    Thanks for your vote!
    PricePunctuality & SpeedStaff

    Reviewed April 5, 2018

    I have an elementary student who has huge anxiety issues from sensory overload in the regular school environment. K12 allows him to get rid of the chaos that exists with many kids being pent up in the same room. He is very bright and never needs practice or repetition to learn. Once he gets it, he gets it for good. The paid private school option is the only option that allows him to go at his own, much faster, speed without having to move along at the pace of the other kids or the teachers. The teachers were available and gave occasional but totally optional PowerPoint presentations via Blackboard to keep things interesting, but otherwise, they stayed out of sight, which for us was a good thing.

    The public option is VERY different and much more like a public school should be, but unfortunately, that wasn't what we needed. We needed LESS involvement to allow my son to move at his own pace, and the paid option also allowed him to skip the state exams which would have triggered his anxiety too much to manage. This is true homeschooling, but it is not for the faint of heart or wallet. Being so pricey, it actually motivated me to invest more of my time and energy in the program so that he wouldn't waste the opportunity.

    He started the year in second grade and I was easily able to move him into third grade before the end of the first month when I saw that was more appropriate. The vocabulary segment seems a year behind the rest of the curriculum, and the critical thinking skill training seems lacking compared to the mid-year expectations, but with a bit of additional teaching outside the curriculum, he was able to meet the goals. If your kid is a fast learner, this is perfect. If they need practice and repetition, I know without a doubt that this option would be hell. Know your kid, know their style, know their needs, then decide what is best for THEM.

    Thanks for your vote!
    Staff

    Reviewed April 4, 2018

    This is NOT homeschooling. It's not even GOOD public school. If you want information shoved down your kid's throat at a rate that no one could ever retain, then rushed through chapter after chapter of Science with NO teacher help, then yes. Absolutely. This is the school for you. If you want to know anything at all about WWI, Spelling and Reading? That's on you. This school (IDVA) is a joke. The "classroom" is not virtual. It's just a power point presentation. The kids don't get to interact, the teacher just lectures and most of the time, the lesson doesn't even match up with the quiz they have to take at the end. We are pulling our daughter out.

    Thanks for your vote!
    Staff

    Reviewed April 2, 2018

    Please for the love of God do not send your child to this "school". It is probably the worst online school you could possibly attend with no interaction with the teachers, a poor layout, and all around confusion. My Mother was diagnosed with CANCER. Therefore, it required me to commute a long distance. Moreover, my daughter's grades were negatively impacted by the fact that her grandmother was terminally ill. Nevertheless, my daughter was administratively withdrawn from the K12 Program without any explanation. Although I followed up with a detailed appeal letter that provided insight regarding our unfortunate circumstances; her enrollment was not reinstated. The administrative staff was completely insensitive to my daughter's situation. This school obviously only cares about school ratings and end of grade test scores which they disguise as "compliance". Additionally, their Great Schools Rating was a 4 out of 10.

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed March 24, 2018

    There are multiple problems with the website. My child could not even get passwords to open a her quizzes. We call a hotline to get a voicemail then no reply. We try chatting and email just to fall behind more after begging for help with all these issues. We are told my daughter has been withdrawn. This is a scam! Not a school.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    When the school year started I thought this was a great school (New Mexico K12). I was dearly mistaken. My daughter is in the 8th grade. The math/homeroom teacher Ms ** has lied, changed her story and bullied my daughter. This lady even went as far as to tell my child that she didn't have the intellectual ability to be in her math class. Now to me that is just a fancy way of calling someone stupid... Something NO TEACHER should ever say to a child. Sadly this school won't listen to my daughter about this lady nor me. This lady claimed she tried contacting my daughter and myself several times.

    This too is incorrect as she at the point of this review has called me only 3 times and one of those times was before school was even in session. The "teacher" also cancels love lessons constantly then complains to the children that they are failing her class. A child cannot succeed if they aren't taught and taught well. So in closing if you don't mind your child being told her or she is stupid and don't care about your child's education... This school is for you!

    Thanks for your vote!

    Reviewed Feb. 1, 2018

    My son just started K12 and he still hasn't received his computer, therefore he is getting behind on classes already. They keep asking for information that I have already sent in. Saying his registration isn't complete but they have him as an active student. I'm frustrated. Public schools failed my child and now I feel the same about online schooling.

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed Jan. 26, 2018

    K12 is not all it seems. The private side has to been charging the monthly fee of $$ even though I called them and requested to be cancelled when my son got into public side of it. I have been calling them over 3 weeks to get my money back. I get told I have to deal with sales but no one ever returns my phone call.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 25, 2018

    My daughter never got an F before till I put her in this school. The teachers are never helping the kids. My daughter sent them a email for help. They still haven't responded and it's been 2 days now.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2018

    K12 is a great school! It's not just a curriculum, but it is actually a public school! You can interact with your peers, make friends, and go to the online classes! They do have scheduled times for the classes, but it's still not as long as regular public school, and it's way more flexible. The teachers are SUPER nice and helpful! I love them!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Jan. 11, 2018

    Ok where do I start? I am a student at K12. Sadly at first I thought I hit the jackpot with K12 because I thought I would be able to graduate early like they promised. “If you stay on track you will finish early" they said. They are full of **. When their system fails they blame it on the student like in my Spanish class I had turned in two weeks of homework but something happened with their system and somehow removed my work and my grade which was at a B and when I sent an email they said, "It’s you not us so do it again." I ended up dropping 2 of my classes because of that. K12 was such a stressful school trust me. Don’t put your kids here even if they have disability. My friends is disabled and he would agree with me. Don’t send your kids to K12.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Jan. 8, 2018

    I enrolled my son in this K12 private school side of it because we were told he didn’t qualify for the free side of it so since he needed to be in school because he was having so much trouble in public school I decided to go ahead and do that route because I want it was best for my son so I decided to pay the tuition! So he got his books he got emails but when it came down to teacher involvement not once did he get any emails or help when he was falling behind I mean and I was told this part of K12 you get all the teachers' involvement. Not once did he get any involvement!

    Then in October I found out that I’m going to have major surgery and be out of work for a while. I called them to let them know, "I can’t afford the tuition price which was kinda high anyway. What can I do keep my son in school and can I get a different rate since I won’t be working for awhile." All I got was silent crickets. I also let them know I’m a single parent of three kids but the time of enrollment they were so pushy and I was so desperate to get my son at school I didn’t even question the $500 a month but when it came time to tell them I need to figure out how to get it down they wouldn’t call me back.

    They would email me back. They just basically ignored me so I started getting past due ugly emails and emails saying, "We tried run your card but didn’t go through." Umm really??? And then they decided to unenroll my son without even telling us in November. Until this day here we are January 2018 I can’t get anyone to call me back. No one email. I’ve been told, "Someone will call you back" or "I’m sorry to hear about that" or we even got told that they made a mistake that he should’ve got the free schooling not the private, but yet all I get was sorry. Sorry but I can’t get a phone call so my son has not done school in over a month and they’re supposed to be this online school that cares about school children’s education. I think it’s far fetch from that and all they’re wanting is money and if they can’t get your money then they just basically throw you out the door and ignore you! Has any other parents experience it as I have? I don’t know what else to do!

    Thanks for your vote!
    Staff

    Reviewed Dec. 19, 2017

    My son, always did so well in K12, even up until last yr. Then... This year, he started out fine, then Mrs. ** & Heather **, 4th grade teachers, began, making their own decisions to remove my son's attendance, then pushed this issue, and without warning, or any notice, his teachers without proper authority, suddenly removed him from school, appalling.

    Thanks for your vote!
    Process

    Reviewed Dec. 14, 2017

    Getting my daughter signed up was pretty easy. Once she started the online school she was having problem understanding the work. We couldn't reach her teachers or her homeroom teachers. She got behind in school online. She lost interest in the program. I withdrawed her...

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed Dec. 13, 2017

    I called to express interest and get information. What I got in return was daily calls for a while with human voicemails. Then multiple automated calls per day for WEEKS, well into the school year. I had chosen a different school, but the only way to let them know that to stop them from calling me all day long and every evening was to go through a lengthy phone quiz that only gave me the option to press that I was interested in enrolling. I gave up on the idea of ever talking to someone to tell them to stop calling me and prayed they'd ever realize if a person who had expressed interest hadn't called back well into the school year, I was NOT interested.

    You'd think a school with any merit wouldn't spam you for expressing interest over the phone by asking for information twice. This company works very hard to get you to enroll but allows no avenue that I could find to tell them you're not interested without calling them. They need to provide an opt out, or provide a "contact us" page which does not force you to provide all of your information INCLUDING which grade you are in enrolling your child. They need a simple contact form for ONE WAY communication for those who wish to NOT enroll and to be LEFT ALONE BY K12! Something is very wrong with this company, and it pains me to say this. Children should not have this influence. Bad business practice!!!

    Thanks for your vote!
    Staff

    Reviewed Nov. 19, 2017

    I've been trying to cancel my monthly subscription since July. I was told it would automatically end in Aug. so I said ok. Well I'm STILL being charged!! I can't get a real person on any of the numbers provided and they all have the same 2 selections which don't apply to canceling at all. Even if you select one it just continues saying the same thing. I signed up for Algebra 2 help for my son and none of their material was what he was doing. You couldn't find answers to anything. I did a search for different stuff he was doing and nothing.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 30, 2017

    This was the first year my child has been with K12. Not only is the enrollment process horrendous, but once my child started school it got WORSE! Site is horrible; slow, out of date, not user-friendly! Extra help (one on one), isn't true. My child's teacher scheduled 4 other students at the same time, never got his questions answered. USA Test prep glitched the whole time, pushed testing for an additional week. After my child spend 10 hours for three days trying to do it, the staff asked for my child to reduce those days because the system messed up on their end. About a quarter of my child daily work has shown up incorrect. You have to send "feedback" which takes time, they also don't respond, so you have to keep checking on that. If you ask the teachers for help they just send you through more loops. Oh, also they didn't even send the right materials and I wasn't even able to get through K12 to resolve this.

    My child's teacher was no help of course and had to go above heads, and still thrown through more loops. It took two months to get the proper material. What everyone fails to realize, THIS IS ONLY GOING AGAINST THE CHILDREN, NOT THE EMPLOYEES WHO ARE RESPONSIBLE FOR DOING THEIR JOBS AND PROVIDING PROPER SERVICES. As of now, I'm in the process of withdrawing him! Worst mistake I have made for my child! These children deserve more. One very sad, disappointed parent!

    Thanks for your vote!
    Customer ServicePriceStaffProcess

    Reviewed Sept. 29, 2017

    My son needs to be at home so I know what he's learning because the private day school he goes to can't seem to be truthful about whatever is going on there. I never see any school work come home or evidence of any kind of school work done. And the fact he seems to be a afraid of somebody that he don't want to be there in the first place which I can't blame him. You got to see it to understand what I'm talking about.

    The are troublemaker the. And the fact my son is the only middle schooler in with the high schooler is not right at all and he has ADHD. The process for k12 take a lot out of me getting the papers in. Had to fax because taking a picture on a smartphone doesn't work. It's not that smart to download. Faxing cost $1.50 a sheet and that is a lot of papers. And the person from k12 always say it takes 3 weeks to get a fax. You get that right there when you send it out. Then after the papers were in. I had a message about getting a conference call to go over things but didn't get one. Got not approved to their program with no explaining why. Now trying to get me to purchase the private online schooling which cost me money. With no will intend to educate. Very upsetting to deal with. So I'm going with a different homeschooling a together.

    Thanks for your vote!
    Customer ServiceStaffProcess

    Reviewed Sept. 18, 2017

    After 3 weeks of trying to enroll my son in school I finally gave up. In the beginning this was worse than being harassed by used car salesmen. Phone calls at 8am for days pushing to enroll. Once I started the process there was no support. The representatives are extremely rude and no one seems to know whats going on. Each time we submitted forms they would email and say they needed something else.

    5 days after trying to reach his counselor I finally got a callback only to have to just hang up. The "placement counselor" couldnt explain anything, and her solution was to assign me to another coach with a new start date. They say they responded when they havent, no one is communicating with the other during the enrollment process. 3 weeks and 4 start dates later I'm withdrawing my enrollment and sending my son to a regular public school. Coming from a family of educators these people seem to know nothing about placing students, dealing with parents or just have any common sense. RUN. DONT WALK.

    Thanks for your vote!
    Contract & TermsProcess

    Reviewed Sept. 16, 2017

    This is our second year (not in a row) enrolling our son with K12 and WAVA. This time around the process has been very frustrating. We started the enrollment process on June 15, 2017 and as of today (Sept 16, 2017) my son is still not enrolled. We submitted all needed documents and online forms by June 16th. We were asked for additional documents July 6th (which we submitted that day). I was told we needed a District Release Form, however many, many times I explained that due to him being part time and shared enrolled we needed a District Agreement Form not Release. Even though our son's enrollment forms clearly state he will be part time and shared enrolled, for some reason it was not corrected until early Sept. So we missed the first deadline and now working on the 2nd deadline (Sept 18, 2017). K12 sent my son's documents to WAVA on Sept 13th.

    We now have a hold up at WAVA due to my son's IEP, which K12 sent to WAVA back in June. WAVA is saying the special educational director needs to look over his IEP before moving forward. But the director was not given the IEP until Sept 14th, and she was out of the office on the 15th, so she will be looking it over the 18th (deadline date). Thing is, I have stated many times over his IEP has nothing to do with WAVA. That is why we are doing a shared enrollment. Our local school is taking care of his IEP as they indication on the Inter District Agreement Form that they sent over, so this should have been a quick and easy step. Literally it has been 3 months and my son is still not enrolled!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 23, 2017

    I applied for my daughter to be enrolled into Kindergarten through K12 in NC. We went through the lottery process and got accepted. As soon as we were accepted I received an email letting me know. I made an account so I could upload documents. They would need such as shot records. Everything was accepted within 24 hours of submission. They had a live chat option for support, which I loved.

    Weeks before school started we received all the books and supplies she would need for the year. Text books, math cubes and shapes, letter tiles, white boards, markers, reading books, printer, laptop, headset literally everything. The laptop did need WiFi adapters downloaded, I just used the ether net cord to do that. Simple.

    We are now on day 3 of school. We had orientations and informational sessions we attended online. All her lessons are easily accessed and keep her interested. As a Kindergartner most of the work is offline. I can email her homeroom teacher with any questions and she replies promptly. Logging attendance is simple too. Just keep track of the times you do. I am pleased with K12 so far. I never find good information or reviews online, I scoured the internet before enrolling. So I wanted to leave one and try and help someone.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 21, 2017

    I signed my son into Texas Online Preparatory with K12 last year, and it has been a great opportunity for my son. The teachers schedule the class connects in advance so you have ample time to plan your days. If you have to miss class connect for any reason all sessions are recorded for a 24 hour period. Visual media from the class connect is usually similar to a power point slide as so all slides can be saved and printed for reference notes. Be prepared you must be a hands on parent to get the best experience from this program. A large portion of your child's success will depend on your guidance. You must make sure the work is completed, and their attendance is entered. Technical support is always available with a simple call, and teachers will always respond to your emails or voicemail's within 24 hours. Working ahead of schedule ensures that if you have questions about anything the teachers will have ample time to reply.

    The teachers give lessons, and are available for tutoring as well as study groups. You are responsible for making sure your child completes the assignments, and meets progress expectations. Book work and offline lessons will be graded by the learning coach (usually a parent) and the grades will be entered by you as well. The teachers are always willing to help, but if you want someone else to do all the work educating your child this is not the program for you. The curriculum is set to meet state standards by the teachers, and assignments are scheduled to address the curriculum requirements. Class connects and online lessons teach your child how to do the work. If he or she does poorly on a topic a parent can review the child's work to isolate the misunderstood area then tutor the child on the material needing more attention. If you need assistance tutoring your child teachers and extra learning materials are always available to help.

    Once the child has a better understanding the test, and assignments can be retaken for 100% credit without penalty. In this way a child receives grades based on their current understanding rather than their initial understanding. In a conventional school with 25 children on the same schedule it would not be possible to back up and retake a lesson every time one student had difficulty in a specific area. This program ensures that no material is skipped while the rest of the class moves on. For a motivated child this can be a game winner. My child was an A&B honor student before; however, his ambitions to do the best he can do motivate him to retake any assignment he makes below a 90 on. He now holds a 100 average in 9 out of 12 courses, and 90 to 98 average in his other courses. He is a very bright child, but it is the structure of this program that makes it possible for him to be this successful.

    The work will not be done for you. Be prepared to spend 5-10 hours a week grading, and directing your child's priorities. (Even more if your child need extra tutoring) Remember it is worth it to see your child understand and accomplish more. The confidence and motivation this program has given my son is priceless!! Learning to prioritize his time, and follow the monthly syllabus assigned are skills need for success in college, and throughout the rest of any individuals life. This school goes beyond meeting state curriculum standards, and is truly preparing him to be a successful adult.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Aug. 17, 2017

    After jumping through hoops to turn in all required documents and having them accepted, on the last day they decided not to accept a legal guardianship document for my granddaughter, signed and notarized by her father. Because they did this on the last day of admissions, there was no time to get what they wanted in. I was furious after all we had done to make sure documents were correct. My guardianship form was given to me by our lawyer and approved. They do not have their act together, many calls waiting on hold forever, too many different answers. Very upset!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    We are planning to travel to another country so I looked for an option for my kids. I read reviews about K12 and didn't look too good but I thought it shouldn't too difficult to register her. Well, I was wrong right there! Let me explain why this is not a place for kids to learn and go but it is a perfect place for bureaucrats to create more and more regulations to make you mad. Her immunization records were not accepted so I went to a clinic close to us to make sure it is up. The nurse and the doctor confirmed that she doesn't need another 2 more years. I asked to write a letter for me and they did. I uploaded that letter online. I assumed that is it. She will be registered. Well, I was wrong again. I got a call from K12 bureaucrat that they can't accept the doctor's letter they need it from the public school she attended last year. By the way that school didn't have any problem with her records either since she is still 9 years old.

    My conclusion is that a bureaucrat needs a letter from another bureaucrat! I have been in many 3rd world countries but I have never seen that much bureaucracy in my life. It is time to leave this country and educate our kids somewhere else. It is not just education is bad everything else in this country is falling apart. Bureaucracy and the Socialism is in the process of killing America that we love!

    Thanks for your vote!
    StaffProcess

    Reviewed Aug. 3, 2017

    It can be challenging to decide on a school for your children. We chose CAVA (California Virtual Academy) which is a K12 school, and we stayed with the school from kindergarten-9th grade. We are undecided on high school because my son would like to be around other kids at least part of the week, and our first nine years there was Community Day for the kids to attend class once or twice a week, plus field trips. First of all, the K12 curriculum is excellent, and my son received an excellent education. It is a huge commitment for parents because it requires much time, so the parents play a large part in their child's success.

    We were provided with all curriculum, a computer/printer (that lacked wireless, so we bought an extra laptop), a teacher, an individual learning plan with all assignment expectations laid out, local Community Day, and wonderful, caring, excellent teachers to assist at any need. If we had any complaints it would be no Community Day for high schoolers in our area, and the Online Middle School was rocky last year due to an overhaul of the site and procedures that left parent and even teachers a bit confused at time, but half way through the year we were all pretty much dialed in. The new changes did not provide "Learning Coach" manuals, but by 8th grade, the child works mostly independent (instruction was mostly online). The math book was only a minimal reference book that wasn't a huge help when trying to understand the algebra, so he would go to Kahn Academy or wait for his online class, email or Community Day classroom help.

    Overall it is a challenging program with GREAT, rich rewards. I should also add that I have a delightful teen that has set high goals and learned to think for himself, and this is true for most of the other kids in the program. Look for a Community Day program in your area because it adds so much to the positive experience. (Many CD families and teachers become like extended family!) To be successful parents and kids must be disciplined, or it's not a good match. Everything was provided for free and even included paid return shipping. Students can keep materials until they no longer need them. Because it was a virtual academy my son has a perfect attendance record because we could always find work he could handle even on the worst sick days.

    Recap: Excellent curriculum and support; healthy environment to raise a child into a well-mannered, pleasant young person; excellent, challenging education; FREE prep school; it develops discipline; the parent doesn't have to develop plans or buy curriculum (which saves time and money); provides opportunity for military families or anyone from any walk of life; more flexible than it sounds to work with a child's need.

    Thanks for your vote!
    PriceStaff

    Reviewed July 25, 2017

    I will start by saying our oldest daughter had a great experience with K12. Don't be fooled by the "free public school option" ads. 99% of the time high school for instance will cost about $8,000 a year. My oldest had Lyme disease and could not attend sophomore year of her Catholic school so we switched her to K12 for the rest. Good experience and she's about to graduate college. However, our youngest daughter considered K12 when my job transferred us away from her wonderful school, but she didn't feel she could thrive in an online environment; she changed her mind before the school year started and decided for stay with friends in our former state and remain at her Catholic school for graduation.

    Although we had paid for the semester with K12 just days before and withdrew BEFORE the start of classes, K12 refused to refund the $2500 deposit-saying we missed the deadline by one day. They would not entertain an appeal. We literally threw $2500 away. $ come before the students' interest at this "academy".

    Thanks for your vote!
    Customer Service

    Reviewed July 24, 2017

    I have a Bachelorette, Master's & 2 PhDs from Keio in Tokyo; my husband & I recently discovered our 11 year old daughter was much smarter than anybody in her class. We talked to her school & they suggested K12. I ended up leaving work to teach her & take care of our other kids. She isn't learning as fast with this school than she was on her own. I was told to homeschool her; I cannot get any help with emails and I try to tell them that these courses are not for her. The customer support is nonexistent & this is not a good thing for any International Parent. The US Education System is nothing like we are used to. The classes don't teach her much & this is not what I was told about.

    Thanks for your vote!
    PriceStaff

    Reviewed July 12, 2017

    My daughter has 4 degrees, an associate's, 2 Bachelor's (math, science) and a Master's in English. She wanted to home school my grand-daughter and enrolled her in K12 program. It was a nightmare. They did nothing but push the parent to do all the work. No support whatsoever. They demanded the parent spend at least 20 hrs a week helping the child. Not worth the hassle. They try to bribe you into their program with offers of a free computer to use and support (non existent). The cost to ship back the computer after the horrible experience was extremely expensive. Just go buy a good used laptop and some ED programs on disc. You will be far happier.

    Thanks for your vote!
    Customer Service

    Reviewed July 12, 2017

    Myself and two others have applied for work here after hearing about them and seeing commercials of this "great" school. No phone to call for jobs, no return call or acknowledgment, just an email to say “Thanks but no thanks for applying” weeks later. What gives? Who are they employing? Oh maybe young, mind bending ones like on tv that don't question poor practice. The system of schools is getting worse each day.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 3, 2017

    For any customer support be it missing materials or problem with access, I have never been able to get support via email. They insist you must call their "toll-free" number, which isn't toll free for international callers. Couldn't get them to send me the microscope which did not get delivered to me. Luckily got my sis in law to call and ask them to resend. They will not do it online. Now my daughter cannot access her account to do her lessons. Again, to get any support, must call in. But my sis in law won't be able to help because she's not the one using the platform. Will not register for courses with K12 again for the lack of support to international students.

    Thanks for your vote!

    Reviewed June 28, 2017

    I enrolled in the K12 school in September and I gave them all the papers and information. Then I waited and waited and it was half a school and I asked them "When am I gonna start school?" and they replied with the same thing every time "When a spot opens". I lost half a school year of work and I canceled my enrollment and I got in another online school. I was accepted almost right away and caught up. My experience was awful with K12 and I tell friends and family when looking for online schools not to go to K12 because of my bad experience.

    Thanks for your vote!
    Staff

    Reviewed May 26, 2017

    It is fun for me to be the way it need to be in a school. It is the best for me to know what goes into a school for my child and what is it that she needs to do in order to achieve her goals. It is the best for me to be the best and I instill that in my daughter. I like the fact that you can be at home and do the schooling and my child can stay attentive and go to school very well. It is something I like very much.

    Thanks for your vote!
    StaffProcess

    Reviewed May 25, 2017

    This program is more than successful for any parent, child or family who is interested in the benefits of homeschooling their child or children. The student login site and virtual teacher make the program very accommodating for both the student and parent of the child. Student acquires the attention and instruction as if they were in an actual classroom setting.

    Thanks for your vote!
    Staff

    Reviewed May 24, 2017

    It was very easy to enroll and set up. All the materials were delivered to my house and the computer provided was in good working order. And all of it was easy to start up. The materials provided were very extensive and up to date. My child had a lot of leeway of when to complete the work. She was able to get help from a teacher when needed. I thought the assignments were as challenging as those in a typical school. It would be nice though to have more opportunities for outside classroom work and more social interactions with other students. A more direct instruction from an educator would also be a plus.

    Thanks for your vote!
    Customer Service

    Reviewed May 21, 2017

    What I liked about the online school was my child was able to work at her pace and was not distracted by other children goofing off and not paying attention. However, there is no one one one interaction and when my child was really stumped she would have to wait for a response or do research online to find her answers. The first thing to do when thinking about any online schools is to read reviews on the school you are really thinking about and make sure you have the time to spend to help your child when they get stuck and having a hard time.

    Thanks for your vote!
    PriceEase of Use

    Reviewed May 20, 2017

    This online training school gave me and my child the opportunity to learn at the pace that we had to go out since we had learning disabilities. It was easy to navigate, very easy to understand, not too expensive and we were both very much helped by this process and program. I just truly hope that our new education secretary Mrs. DeVos doesn't screwed up for everybody.

    Thanks for your vote!
    Installation & SetupPunctuality & Speed

    Reviewed May 19, 2017

    I liked the flexibility of the school. I thought it be beneficial for my daughter because she was having trouble in public school. Also, the courses are supposed to be geared towards what the child is capable of. They had placement tests and I liked that idea. I liked the courses that were offered, the variety was good and they seemed great at the time. I liked the fact that my daughter could be taught at home rather than in a public school. The enrollment was fairly easy. We were sent the books and supplies way ahead of time. The computer equipment was sent early enough to set up and the instructions were easy to follow.

    Placement tests were done for a reason. But the courses ended up being too advanced. My daughter was very discouraged and struggled. This should be looked into. I didn't feel I got any support from the school when my daughter was having problems. I suspected my daughter may have been Autistic or had a disability and asked for her to be tested. I asked two or three times but they NEVER tested my daughter. The school failed us. I would improve on testing children when an IEP is needed. This was my daughter's right!!! Also, I didn't like the fact that the Spanish course was self-taught. No instructor. Very disappointing.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed May 18, 2017

    We called and made an appointment to meet with staff. The meeting was on site and we had a tour. Next we went to an orientation with other prospective students. Our daughter already had a laptop, so we just needed the link to the website and it was easy for her to get started. I liked the flexibility of the learning environment, and the additional access to in person learning with teachers in a physical location if needed. My daughter could contact them throughout the day to ask questions. But I feel like they struggled to keep my daughter engaged in learning. The communication between teachers and parents wasn't as good as it could have been. I think if there was a weekly email report of the student's progress it would help.

    Thanks for your vote!
    Installation & SetupOnline & AppStaffEase of Use

    Reviewed May 17, 2017

    It was pretty easy to enroll. If you are under 18, a parent must make an account to enroll you and this allows the parents to see your progress. The introduction after being enrolled is really long but I find the way they have this school set up is easy and efficient. Teachers are very lovely and helpful. They are usually readily available and always willing to help one on one if need be. Also, website is easily accessible and easy to use. I simply didn't like it because I realized I didn't have the patience to sit in front of a computer for 8 hours a day. But courses are well organized and it's easy to see what progress you are making from a day to day basis.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2017

    First off enrolling was a complete pain. Looking back on it if I'd listened to my intuition I'd just enrolled them in regular school. Quick background, my boys are ignorant. They both came from magnet academies. They were As & B students. They since dropped to one A. It's P.E. Seriously? The rest I've managed to with me and my husband grinding schoolwork on our weekends to get them caught up, so now they've got Cs. Some of the work is common core, some isn't. Email a teacher looking for a response to a question, forget about it! Tutor? One on one? I can't stop laughing at all these fallacies they promote. The kids will get done with their assignments for the day only for the lazy teachers to go in and add something that wasn't there, I've screenshotted it. Tests change answers-got screenshots too.

    Test give a question and the A, B, C, D say something in read about error in loading so I guess we are suppose to teach our kids to guess? Emailed them about that, took 2 weeks to fix so he could retake (we use computer they provided. My 6th has had a new teacher in every subject except homeroom, none of this happens in real school. One of the teachers just talks about everything but the subject at hand! My personal favorite 5 minutes before class connect I get an email saying the teach will be unable to make the class connect so it's canceled. That's happened more than actual classes. All the materials they send you, what a joke we only used the books, nothing called for microscope, rocks or beans.

    Let me correct myself we used the clay for art! Art for my 7th grader was the same art class I had to get my associates in science. I was so excited for my kids who loved science like met, yet it was stupid videos and quizzes and tests were never what was on a study guide teachers would give out. I also have my bachelor's degree and my husband is Air Force, scored so high he was offered any job he wanted, plus two of his math acquainted buddies to look over our son's math and try to understand. It was seriously like someone who didn't graduate 5th grade write them. Of course we put 3 as the answer but it was marked wrong because it was suppose to be 3.0 that's the same damn thing! We've been so disgusted by the lack of communication, the complete ignoring of our emails. Wrote the art teacher 3 weeks ago, still no answer.

    DO NOT BE FOOLED THAT YOUR CHILD CAN GET ON. DO THEIR WORK AS FAST AS THEY WANT, OR AS SLOW, RECIEVE A TUTOR, GET TEACHER FEEDBACK. Hell you might not even keep the same teacher! I'm just glad my boys are passing so they can go back to public school they begged not to be re-enrolled! You judge that one! Good luck! Be smart! Keep your kids in public or a private school. Run from this dud.

    Thanks for your vote!
    Customer ServiceStaffProcess

    Reviewed May 15, 2017

    I like the features of the program as a whole and they were awesome. My kid loved the whole idea of going to school. And not only that he love the fact that he would be working from his own computer. The features were dropped down and transition into a small size so that the kids will be able to master these programs and do well. I was told to get register online and once my kid and I registered for the program. We were then told that he and I would be selected for a phone interview with one of the counselors to discuss the different types of programs that they offer. We did the phone interview & it took well over one to two hours. We spoke regarding the options that would best fit the needs of the child and the program that my son would be getting into.

    Thanks for your vote!
    StaffProcess

    Reviewed May 14, 2017

    I like that it's online and that it's not a brick and mortar school but it's frustrating because you have to wait a long time between signing up and actually getting enrolled. You have to send in a lot of paperwork and send them and that takes a while. When we started this program it was wonderful because my child could work independently with lots of help from the program and at his own pace and he loved it. We could plan field trips and library visits whenever we wanted then it changed. They started with so many mandatory class connects that it wasn't independent anymore and it was stressful. But it's easy to get help and the teachers are good.

    Thanks for your vote!
    Installation & Setup

    Reviewed May 13, 2017

    Getting started with enrollment was like enrolling in a brick and mortar school. Set up was harder! First you need to get the equipment and set it up then you need the wifi set up to connect to the school. Our wifi was too slow so we had to wait for them to hook up their wifi, which they paid for, but we couldn't start our kids in school until everything was hooked up. It took them a really long time to do that. K12 sent really nice equipment, computer, printer and laptop out to the house. But as nice as the computer was it didn't want to stay connected to the school. The computer kept freezing up and it made being in the live sessions very hard.

    Thanks for your vote!
    Installation & SetupStaff

    Reviewed May 12, 2017

    My nephew enjoyed not having to be in a classroom around other kids because he's high functioning autistic and learns better with minimal distractions in the classroom. It was a great way for him to learn. It was very easy to setup the computer for me because I use computers on a regular basis, but for other parents or guardians that don't use a computer everyday it maybe harder to figure it out. We didn't like how the classrooms were sometimes glitching and couldn't get logged on or the teacher wasn't logged in the classroom. Some days the website would be down and no work could be done.

    Thanks for your vote!
    Staff

    Reviewed May 11, 2017

    The only area that I would really improve on is the enrollment process. I understand space and availability, but the waiting list made me feel uncertain whether or not my kids would be able to attend, and also tracking down and sending lots of paperwork is not fun for me. Getting all of our paperwork for enrollment took a few days. But everything else is great. The staff was very helpful, and after that it was very easy to get all of my children started when we found out which level they were at. Also, it was easy and very convenient to use. I liked that we could go back and review subjects that needed extra work. I also really like that each child can move along at their own pace, so I know that they are fully understanding everything before they move on to what is next. The teachers are there and ready to help when we need them.

    Thanks for your vote!
    Punctuality & SpeedOnline & AppStaff

    Reviewed May 10, 2017

    This was the best thing that could have happen for my son. He works independently because of how the materials are accessible on the website. My child has had great success in this teaching method. He is able to work at his own speed and enjoy learning. The enrollment process was great. My son attend the start of fourth grade at public school and transfer into K12 after the first nine weeks. The help in getting his records transfer and sending all materials out so the start of online school was seamless. The tech support was easy to access and helpful. But there are a few things that I would change. The online sites are great but some of the assignment have the child to know more information than what is on the slides of lessons. Maybe having access to books for science and math and also some of the tests to see which ones you missed.

    Thanks for your vote!
    Punctuality & SpeedStaffEase of Use

    Reviewed May 7, 2017

    I liked that my child's classes were tailored for her learning experience. She has dyslexia so her understanding and getting help from her teachers is important. Enrollment took a bit wait and I disliked it because I had to keep turning in the same paperwork repeatedly to get my child enrolled, then she missed time frame to start school. But once the enrollment was finally done it was easy to navigate website.

    Thanks for your vote!
    StaffProcess

    Reviewed May 6, 2017

    We sought out K12 because we needed an alternative to teachers who were overwhelmed with Common Core. I like that we have the ability to modify lessons to meet the needs of my son. He did not get that in his B&M school. As a new family, I wish we had gotten a little more support. We were definitely lost for most of the first semester. Not understanding the impact of getting behind when we thought that we could work at his own pace, hurt him irrefutably. We came from a B&M that worked on a block schedule where a class was in a single semester. So messing up in the first semester and having that carry over to the second semester only means more time is added to his high schooling. In just a single school year that we've been enrolled, there has already been a change and more testing is happening.

    This is one of the things why we left B&M. They now have to take a mini quiz at the end of every class and at the end of the week, on top of their regular coursework. But it was fairly easy to register. The most difficult things were compiling, scanning and uploading all of the documents needed. Once we were enrolled it was really just a waiting game until the semester started. We didn't get to choose classes, he was placed in them. This could have been because of his prior courses or his grade level, I don't know, we weren't given an option except to choose his foreign language. The one thing I wish we had gotten sooner was access to the program. We didn't get to get in and start using it until the first day of school.

    Thanks for your vote!

    Reviewed May 5, 2017

    K12 enrollment was simple and convenient. I like that it coincided so well with our homeschooling curriculum and was quite convenient for our family to use. It worked great when we lived on both the west coast and the east coast. As a former school teacher, I felt that their curriculum was very comprehensive and held my children accountable for high education standards. The K12 website was very comprehensive and gave us a great introduction into the curriculum and what to expect regarding our children's education.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed May 4, 2017

    Enrollment was easy. We went to their website to initially enroll and a counselor from K12 called us to start the process. We had to take her out of her public school and enroll her in the same classes she would be taking. Everything she needed was mailed to use including a laptop. The program was easy to set up, instructions were given and had a phone number to her counselor that we could call anytime with questions. We liked that she was able to pick which classes she wanted to take, that everything was included... books, worksheets, science projects and such, at no price to us. The teachers were all friendly and helpful, too. The only thing my daughter ending up not liking was that she wasn't around her friends and that was lonely for her.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2017

    I am so disappointed in my experience with K12. I turned to K12 because my 7 year old was getting bullied in school and having difficulty learning. It was out of frustration and desperation and no resolve on the schools part that I thought K12 may be just the right choice. I enrolled both my children in February but told them I did not want to start the program until March 1st. We were waiting on a diagnosis from a neurologist for my son as well as another teacher meeting (I wasn't going to hold my breath while waiting on the school to help).

    The original K12 representative we spoke with Amanda was super courteous and helpful. She explained that if it wasn't the right fit for us we could get a full refund as long as it was within 30 days of program start. So we felt comfortable enrolling our kids knowing that it could be refunded if needed. Then the K12 experience took a turn for the worst, they delivered the course material all 4 boxes in early February... They didn't wait till right before March. So after a diagnosis of ADHD with Autistic tendency the neurologist strongly advised against homeschooling. The school psychologist got involved and my son was offered more services so we chose to go with the Doctor's advice as long as the school met our requirements which they did.

    So I called K12 to cancel the program. Well I was shuffled around from person to person to finally be told I needed to leave a voicemail mail and someone would get back to me in 48hrs. Well no call came so I called again. Same spiel... Still no call finally I confided in a technician for K12 who got stuck talking to me because I hit any extension that wasn't a voicemail. He assured me someone would call me. They never did but I got the refund for the online portion of the schooling. It's been 2 months since the course material was sent back at least 10 phone calls to K12 and no refund for my course material yet so I'm still 800 in the hole for a curriculum we never even started. I mailed it back well within the 30 day refund period, oh yeah and they made me pay to ship the material back so I was out the 140 dollars for shipping.

    So thank you for nothing K12, I'm having a hard enough year with schooling issues just for your company to make things even more difficult. I would never recommend K12! If you should find yourself in my shoes and desperate to help your child because you just can't see them cry or say they hate school. I implore you to wait before trying a homeschooling program because it's all lies no money back guarantee.

    Thanks for your vote!
    Installation & SetupStaffProcess

    Reviewed April 26, 2017

    We enrolled my daughter at K12 in Texas because she wanted to try homeschooling. The teachers were terrible and I'm not even sure they understood the material they were supposed to be teaching. There were mandatory times the kids had to check in and most of the times, the teachers would talk about their cats or walk around their houses and show pictures. The instructions were not clear and the teachers were not responsive. My daughter is a straight A student but was not doing well on the K12 tests because the teachers were not teaching the material. It was a frustrating experience. We did one semester and would not recommend the K12 program at all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2017

    We started my son in Washington Virtual Academy, provided by k12 at the beginning of his fourth grade year, due to unaddressed issues with neighborhood bullies in the brick and mortar school for our area. The first year was mostly good, with joining the others in his school for a field trip to Grand Coulee Dam, seeing parts that are not available just for the general public showing up. (My wife's service dog was the first service animal to ever go on this tour).

    However, both in the fourth grade and this year in the fifth, part of the required reading for the literature classes were Bible stories. We are a non-Christian family and deeply resent having this one religious text used in a publicly funded education. We contacted the teacher in Fourth Grade about it, and she had us find other similar themed stories to use instead. But when we contacted the Fifth Grade teacher we were told (from an old quote) that to be considered literate in the Western World, a person needs a strong understanding of the Christian Bible.

    NO answer was given as to why NON Christian families need a knowledge of someone else's book of mythology. I deeply resent ANYONE trying to teach my son their religion. I resent it even more when they are using MY tax dollars to do so. This year, there has also been no extra-curricular activities to provide enrichment for the students, and the standards set by the teacher are at odds with the standards set by the school and often conflict. We will NOT be returning to them for his 6 Grade year and will be looking for other online choices.

    Thanks for your vote!
    Process

    Reviewed Feb. 9, 2017

    I have been using K12 for 6 years. Registration process was easy, the curriculum is great especially Math. We have not had any issues with flexibility or support from the teachers. The materials are great, they even send you paint and other art supply if you take Art. The curriculum is aligned with the state and my kids (average learners) are ahead of their public school peers. Teachers communicate to kids and parents via email and by phone. Very few internet issues and few times we did have problems - they were not related to K12 or content but with local ISP. This year we have done dual enrollment so kids can participate in public school sports and even for dual enrollment the process was easy and fast. I would recommend this to any family that wants to homeschool.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Feb. 7, 2017

    We traveled out of the country for my husband's work and needed to have our son continue in his schooling while we were abroad. Everything sounded great when we paid our tuition which was nearly 4K. His books were sent to us in the USA, as well as his science kits, etc. We were told to contact the iAcademy to let them know he would be leaving the country (4 months we were gone. Everyone was told 4 months!). To our dismay the science lab kits were not allowed through customs. They contain rocks! So the whole science lab kit was tossed. The iAcademy was notified.

    To summarize - WE WERE SOLD A LIE!!!! The iAcademy even has us enroll with a woman in Switzerland named Georgina **, who told us that our son's teachers would be on our time zone!!!! That when we notified iAcademy they would change his schooling to accommodate the time zones! THAT NEVER HAPPENED! I get emails asking why I am not returning calls. What calls? I don't have a phone in Australia. They are calling my USA number and leaving messages.

    My son is falling behind. He can't make class connects at 2:00 in the morning, because they did NOT accommodate for time zone changes. As far as I can tell they are no different than K12 in the states. SAME TEACHERS from in the STATES. They don't accommodate for the Science kit debacle. The teachers can't or don't have the ability to comprehend that we didn't go on a little vacay. WE LEFT FOR 4 MONTHS. Communication is non-existent in that department. It was a waste of my time to even contact them as I was told to do. This has SCAM written all over it.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Jan. 31, 2017

    I tried to enroll my son during the school year. I was told a deadline date. I took off work to get all the information in, took me 3-4 hours. I had the information in a week in advance. One paper was under review. I spoke to four different people, was reassured the paper was in there. No one could tell me why it was still under review.

    The due day came, I called early spoke to a woman, she was going to get back to me before the end of the day. She called my home number, instead of my cell number after I specifically asked her to call the cell. I called after work, too late to fix any problem with the paper. I was finally told it was declined and the reason was information on my son's attendance was missing. Long story short, I missed the deadline, and cannot get my son in until next school year. What good is it to have people on the phone to talk to, if they cannot help you figure out what is going on to fix it? I am glad my son will not be using this school, if this is a sign of what was to come.

    Thanks for your vote!
    CoveragePunctuality & SpeedStaffProcess

    Reviewed Oct. 19, 2016

    After homeschooling for 5 years (my kids' whole school careers), we decided to try our state's K12 virtual school for our 2nd and 5th graders. We previously had used Time4Learning, which is pretty perfect, however we had to supplement a lot to cover what I had in mind. I really like the K12 curriculum, and the kids have both grown so much just in the 2 months we've been using it. I have not experienced any issues with the program. The school officials have been nothing but helpful and supportive. The K12 computer program and interface are fine. The schedule is flexible and do-able.

    Possibly the last 5 years of homeschooling have given my kids and me the skills to navigate a curriculum and do what needs to be done every day - discipline helps. My kids are nowhere near perfect, and there is a moderate amount of whining and procrastinating, but it's not any different from our homeschooling, and we still are plenty ahead in the K12 schoolwork to allow for big breaks in the spring when we need some time off. We have one parent home at all times, and I think that is what allows us to homeschool in whatever method.

    Thanks for your vote!

    Reviewed Oct. 15, 2016

    Difficult, negative experience with K12 virtual school. Was told that they didn't make the decision of eligibility. It is determine through school district. Never was given that information before or during enrollment. Very concerned and alarming that the school is educating our children.

    Thanks for your vote!
    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2016

    Loved the curriculum but that's where the good stops. The lack of communication & computer issues was beyond ridiculous. Started the year by not being able to get into the program. Despite MANY calls no one could figure it out. After over 3 weeks finally got it fixed. So we started weeks behind! Then lessons would be done but "lost". We were able to go do the next lesson (the program won't let the child go to the next lesson without completely the prior lesson) but k12 claimed we weren't doing the work. Took pics of work completed but k12 still claimed work not being done! Teacher did respond, claimed he had no idea & really acted like I was a non involved parent & believed the work was NOT getting done. Needless to say my child extremely discouraged because it should. He was failing due to work not being done when really it was!

    Tried calling MULTIPLE times & got nowhere. Tried to talk to high ups & they said they were emailing me but I was NOT getting the emails so I asked them to PLEASE call me to communicate via phone while we figured out the problem. Well they claimed to email me & I continued to not get the emails & no phone communication. Took screen shots showing no messages. They ended up not allowing my child to continue after I missed a phone appointment of which they claimed they emailed me. Obviously I wasn't available for this phone appointment because I was NOT aware of it.

    Left multiple messages with the principal & NEVER heard from her. Long story short ~ was treated with disrespect & like I was just a lousy parent, did not have people available that knew any way to resolve the problem nor did they act like they really cared, impossible to get a hold of anyone that would return a phone call. Worse part was what it did to my child ~ caused him to feel like a failure!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Aug. 11, 2016

    My daughter went to K12 for her Junior year. Prior to K12, she was an honor student and well without direction. She failed her first semester because there was a serious lack of communication on the school's part with keeping parents informed. If you are a single/working parent, like I am, you don't have the time to log on their website every single day to see how things are going. This is not even expected in regular schools, when things go wrong, they reach out to you, NOT K12. They LET her fail and never notified me. I did a phone conference with their Dean of Students to address my frustration with the school and he reassured me that next semester would be better. Nothing changed, my daughter managed to earn 5 credits the entire school year, now she is starting her Senior year behind.

    Don't get me wrong, part of it is my fault, much is her fault but I blame school most of all for not acknowledging the fact she went to them as an honor roll student and never had a single concern that she was now failing. All they care about is getting you enrolled, they forget about the student and could clearly care less whether they pass or fail, regardless of their so called promises at enrollment.

    In addition, when you withdraw, count on them taking forever to get the transcripts to another school. I withdrew her a month ago and her new school STILL has not seen the transcripts come through. Good luck on getting anyone on the phone. I have left several emails for the Admin Asst, the school counselor and someone else they wanted me to talk to, so far, NOBODY has returned my call, email, or sent the transcript.

    THEY ARE WORTHLESS as far as I'm concerned and they cause my daughter to lose time and credits because they DIDN'T CARE whether she did her work or didn't, they FAILED to keep their word on what they claim to be about... ABSOLUTELY RIDICULOUS as far as I'm concerned and should be put out of business, these are our future adults and they set them up for failure once they become a student.

    Thanks for your vote!
    Customer ServiceCoverageStaff

    Reviewed Aug. 10, 2016

    I have been trying to enroll my child into online school for almost a month now and they keep denying her paperwork. Which in the denial email gives you no explanation - you have to keep calling the 1-800 number and end up stuck on the phone and on hold for an hour each time. How is it that paperwork I have received from a public school is not acceptable to this company? How is it that they have the right to demand cover letters and page numbers for every single document that a public school has given me?

    So they have me running back and forth between the school and my scanner to get them the information they want and every time it is denied. The old public school keeps telling me there should be no problem with what they give me and it should be accepted yet each time I talk to an enrollment person they tell me I need XYZ and to go back to the school. The public school is not going to customize the paperwork like this stupid school wants them to. They have utterly wasted my time and am completely frustrated by this company. They want all this verification yet they are unable to request files and transcripts from another education institution to get what they want. Don't waste your time if the enrollment process is this frustrating and full of garbage. I can only imagine what it is like to deal with their curriculum.

    Thanks for your vote!
    Customer ServicePricePunctuality & SpeedStaffProcess

    Reviewed Nov. 4, 2015

    My daughter is a sophomore in high school. She is an elite athlete who cannot attend a public school because of the time required to train and travel to compete. I used a different online school last year, but for a variety of reasons, we looked for a change. Big mistake. We were told that K12 International Academy was flexible and very accustomed to dealing with the changing schedules of elite athletes. They said they'd give her an assessment to get her learning style and classes could be modified just for her.

    I was completely sold a bill of goods. Nothing is flexible about their program. She takes honors and AP classes. She is spending 7+ hours a day on school work and is very behind. The teachers are actually good -- receptive and helpful. But the enrollment specialists tell lies, lies, lies. I was told teachers only have 3-5 students so they can concentrate on their students -- because they are athletes. Teachers have well over 50 students on average. I was told that if she mastered a concept, she could essentially skip to the next unit. Not true.

    The workload is ridiculous and there is no skipping mundane busywork. I was told to expect 1 hour per class per day, with the exception of the AP history class which could be more. That 1 hour per class does not include the "extra" hour they are asked to watch the online lecture. So, we are looking at 7+ hours BEFORE the online classes where the teacher teaches the lesson. So, probably 9 hours a day. Our coordinator actually told me she might have to spend 10+ hours a day doing this work. REALLY?

    She's always been a 95+ student, who never had trouble keeping up. THEN the lab box arrives with all the materials she will need to do her labs. So far, since September, it's been missing 4 critical components to complete labs. Plus, our coordinator does not answer my emails -- ever. They will not put anything in writing, just phone calls. She was provided with the wrong schedule for her AP history class, so she's now still catching up from this. Everything was counted as late because she was working on the wrong schedule.

    This is unbelievably poor service and it's not cheap. We have tried to have conferences and get some accommodation. If I could rate it negative I would. If they were just nicer, I might be able to give it a 1 or 2 stars, but only the admission/enrollment people were nice, and they were lying to me. I guess I can give it a 1 because the teachers are actually pretty good. It's not their fault about what I was told. Don't sign up with these people until you GET WHAT YOU WANT IN WRITING!!!

    Thanks for your vote!
    Loading more reviews...

    K12 Company Information

    Company Name:
    K12
    Year Founded:
    2000
    Formerly Named:
    K12 Inc.
    Address:
    11720 Plaza America Drive, 9th Floor
    City:
    Reston
    State/Province:
    VA
    Postal Code:
    20190
    Country:
    United States
    Website:
    www.k12.com