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K12 Reviews
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I'm a student of K12 Virtual Academy writing this, and from my experience this is the worst thing that you could ever do to your child. It's torture, the teachers do not get back to you and if they do they give you short smart ass answers. I waited a month and a half to get an answer, and the only reason my teacher answered was because the principal reached out to her. They also don't grade your stuff and if they do, yet again they take FOREVER. They shouldn't be getting paid for not doing their job. I've reached out to everybody I can and half the time they can't even get ahold of the teachers. PLEASE DO NOT enroll your child in this program if you truly love them. Since starting K12 I've been depressed completely, my grades have dropped, had more stress and work than ever and I don't get along with my parents as well. This experience is TORTURE.
Registration process, although they indicate approvals are offered in 48 hour and up to two weeks ours took 3 weeks. Not because documents were not submitted on time, but because of the incompetency of the reviewing staff. Customer service is horrible, I called 20 times over 3 weeks and was not able to get anything solved. I submitted the SAME transcript 5 times until it was accepted. Never provided any information as to why it wasn't accepted and NOBODY took ownership in getting my "problems" resolved. In the end my son was registered for a session 30 days after I submitted the COMPLETE set of documents. As I said, one of the most painful experiences of my life. I also emailed some Sr Executives with the parent company -- crickets...nobody really cares over there.
I enrolled my son in K12 private academy because the sales person said it might be better for his ADHD. The representative from this school promised me the world and like a sucker, I believed them. It turns out that the entire school is a con to make money. The lessons are confusing and hard to follow, some of the site's tech doesn't work and there is never anyone answering the phone to get help. My son ended up flunking horribly so I pulled him out. When he enrolled in another school his grades went from straight F to As and Bs. You would think that would be the end of the trauma but it wasn't.
The company continued to take money out of my account. I requested a review from the billing department and heard nothing from them. I requested another refund with their billing escalation departments and was told that I would hear back and again, I heard nothing. Now several months later they are still taking money out of my account even though I have not had my son in their school for months and the requirements of my initial contract has been fulfilled. Please, if you love your child and want them to learn, do not enroll them in this school.

The teachers use improper english and make no sense the schedule is very confusing and annoying. There are a whole bunch of tests that you have to do in a day. The whole school is basically a slide show of facts and then a test.
I am not sure if the school has come a long way since the reviews posted on here but my experience has been pretty awesome. I have 3 kiddos currently enrolled, one with an IEP who requires speech therapy. My kids were previously enrolled with Connections Academy at the start of the pandemic. I can tell you that K12 has completely changed my view on homeschooling which I previously felt was a complete nightmare and so so so stressful. K12 has completely changed our lives & I wish I had started with them right off the bat. My Kinder kid who is now in first grade is doing so awesome, better than my oldest 2 did at a brick & mortar school. The enrollment process was very easy for me and I had no problems getting my IEP kid enrolled or accepted. Getting hold of people for help, has also been easy. I really am thankful for this school and all of the materials, support and live classes they provide to make children & parents successful.
This school unenrolled my child and did not notify me whatsoever of the unenrollment. This school is not a good place to be. Unprofessional all the way. Beware. Go somewhere else. Try to save money to go to a private online school.
I guess I will start with the obvious issue to everybody new to K12, getting your children registered and accepted is living hell. It took me over a month just for them to acknowledge and reject most of the documents provided despite the fact that the documents were exactly what they asked for. I had to resubmit them four times before they finally accepted them. My children started school two and a half weeks late yet were unexcused from the courses they had missed due to the lack of communication and weeks of wait time in the application process. There is no phone number for you to reach a human being within any reasonable amount of time and most of the time it takes hours and then you are cut off, which then leads to days of reattempting hours of phone calls only to be disconnected.
They fill the classes with 20 to 30 students for one teacher. My kindergartener has absolutely no way to build confidence when the teacher has to cycle through four screens of faces before she sees him to call on him. Not one single student in any of the classes gets the attention they need or deserve. Almost every week we receive messages about assignments not being completed even though we were present for the completion and submission of these assignments. They only give updates to the learning coach. In order for a parent to be updated on what is going on in class what their children are working on and what is required you have to call them and have them physically add you as a learning coach as well to see anything that's going on as a parent.
The teachers email the children and speak to them like they are adults who understand entirely how everything on a computer works and the group classes are usually only half an hour to one hour long. After that a child is left to their own devices with their learning coach. They assume that learning coaches know and understand everything that they are teaching about. And if you follow the instructions in the learning coach guides without fault your school day will end up being more like 6 to 8 hours long. The most recent offense they have caused is kicking both of my children out of their classes with the claims that they were not properly immunized. Upon checking what documents they had I could clearly see that they had all updated immunizations and they have been provided with this information.
After resubmitting the exact same immunization information they admitted they were wrong about one of my children but stated that my younger child was most definitely missing two immunizations. I had to wait 10 days to get him into an appointment at which his doctor was appalled that the school was claiming he needed two more shots and showed me that I was correct about him being immunized appropriately. Upon submitting this information to the school they spent another two days telling me I was wrong.
And when I told them to look at the records a third time their email response was "I see that he has all of his immunizations his account will be unlocked". They kicked a kindergartener out of school in his own home for 10 days for immunizations that he already had and that they were not intelligent enough to acknowledge. He will still be held accountable for the courses he missed in those 10 days. And I have not received a single apology nor any admittance to their failure.
The time I wasted in my attempts to access this "school" was an eye opening, deal breaker. No customer service on the phone or on a chat line. With no progress for the parent, I am curious how they deal with their students. Is it a real school? Is it a front? My experience was like trying to drive a rubber ball through a brick wall. Very frustrating. In my opinion, this school should be audited for the very real possibility of fraudulent practices. I imagine they run off some government funding. When I call any given public school, someone generally, and responsibly answers the phone. What is really going on here?
Not only did this school not support my son's IEP they withdrew him out of the school without any proper notification. The staff is extremely rude. Enroll your child at your own risk!!!! I plan on filing a complaint on this school wherever I possibly can.
I was told while on the phone with 2 different agents my daughter was approved and waiting for phone calls to set up her classes. I called today and they tell me she’s not approved. They completely lied to me and it’s not right that now I have to figure something else out because I was completely lied to straight up got lied to. I would give 0 stars if I could.
I have parents who are very picky about things. They took us out of public school because the schools were terrible where I lived, which at first I was upset about but the idea of being able to have control over my school work sounded great! However, this was nothing on how we expected. I started homeschooling here in 8th grade, I am now in 11th. This schooling has messed up my GPA and has not taught me a single thing. Because of this, I now have to get an A in all of my classes in order to return to a public school within a different state. I also feel stupid when doing live sessions and trying to figure out my school work. I can't even look to my parents to help because they don't know any of the material. How are they supposed to help when they can't even do simple common core? It's been years since they've been out of school! Things have changed!
You would have to be an absolute genius person to do the workload. I have 7 classes, each including a test and an assignment each day. I CANNOT DO ALL OF THEM IN ONE DAY!! I've given up my holidays and weekends, sun up till sundown, just to keep up and I'm still behind. (I'm not kidding either) I wake up at 6 am and I don't go to sleep till around 2 am. This has been happening all 4 years I have been here. We've expressed to the school our struggles and all they said was "just get it done and over with" and have the audacity to put me into Honors. I literally cried when I found out about this because I know Honors is a lot harder than normal classes. I hardly passed the last semester with a C, how is it I got Honors? The school never does anything to help the students either. Emails take days to respond to, the course work isn't very informational, the workload is too much, and the live sessions just feel like a nuisance and an excuse to procrastinate on work.
I've basically lived my teen years on the computer doing school work. This is no life for a kid and now I feel lost when I have to do anything but school. I have no friends to use as an outlet either, due to all of them being too caught up in the high school party life and I'm just not into that. I'm exhausted and tired. Unless you are okay with being overworked and are looking for a challenge, then stay away. This will not be good for you if you have a 504 or learning disability. What's worse is I've had kids in my class talk about offing themselves to a teacher due to the workload. Do better K12.
Because of my experience, I will not understand how people like this nor do activities (like sports or acting) and travel. I could go on, but I won't. Please reconsider putting your kids into this school. I'm sure a private school or perhaps a different online school would be a better choice. Think about your kid and what they will go through. Your decision will very much affect their future.
It seems a lot of people are confused about K12 itself so I will try to be as helpful as possible. The curriculum and platform is what is provided for “Virtual” and Online schools; There is also curriculum provided for Homeschool which IS NOT the SAME as Virtual/Online school AT home. I have tried this VIRTUAL HELL and would urge Against it. It is complicated and largely depends on the state/school for that state. You end up sitting your child in front of the screen for more than seems necessary..
Homeschooling You have much more freedom, don’t have to sit through the online lectures and can allow your child to do work using their curriculum, at their own pace/times, No deadlines But it is NOT FREE; actually is a bit pricey but still costs less than what most states dish out for your child to attend a public school every year whether in person or online. Diff is YOU are paying for it rather than the state, you are also overseeing their work/checking it and providing background info for learning which does take some time but not as much wasted waiting for teachers lectures, emailing teachers, hunting them down to ask questions, and do paperwork for virtual school.
You are better off staying away. They were not good before when trying to get my child in and their behavior continued afterwards. This is not based on your schedule like is claimed. Received an auto reply from a teacher that said, "I don’t have time to explain to you again." Not able to help with basic questions. You must not only do the work and be online, but log the hours even if you have shown you were online and make every class connect. It is possible to still receive emails saying your child did not do the work.
If your child is absent from class connects because of computer issues- you are automatically going to be in trouble. They have so many other issues, but I just don’t have the time nor mindset right now to say. I am flabbergasted as to how fair they have fallen and this year they showed their worst side yet. It is not at all what they make it out to be and not very beneficial to most students especially if you child has a chronic illness or is autistic.
I sent an email on 17 August for assistance. Today is September the 30th and a representative finally called me back after multiple deadlines have passed. K-12's enrollment process is stressful when you run into issues and need to speak to someone, especially before a deadline. I enrolled my children into another school and I wouldn't recommend K-12 to anyone.
I was going to enroll my daughter to K12 but I kept missing the deadline because most of all her documents were rejected. I submitted her immunization and physical papers and they kept rejecting them, also her transcripts kept getting rejected. I put up with this crap for 3 weeks until I gave up. So I enrolled my daughter in Acellus Academy, the enrollment process was less than 5 minutes and she started her classes the same day.
I have missed their deadline twice because no one reviewed the submitted documents. Now that they finally reviewed the documents, only one of my 3 children was accepted and the other 2 got almost every document rejected, even though I submitted the same for all 3. They even rejected the State issued Certificates of birth. They are either Inexperienced or just don't care.
I am sending a picture of my wait time included and the number where it says add photos. I waited 2 hours on the phone to enroll my daughter and someone came to the phone and was chewing and moving. All I could of thought of was, was I being scam, because when I was hitting button 2 on my phone for public home schooling for my daughter it kept going to tuition private homeschooling which was button 2, but that’s their number. K-12 is so stressful because I want to enroll my daughter in a school.
To enroll for virtual academy has been a complete joke. Hour + long calls, total confusion on their end. I have to follow up on everything, all documents sent, everything because nothing gets done. This is children's education K12 is screwing around with. Makes me nervous about the program altogether. We have no idea if our child can participate or not even though all qualifications and documents are met.
K12 makes theirs commercials seems likes that ALL STATES are FREE tuitions, BUT are is not true. It should be in small print or large print, where as you can see it. The commercials gets kids HOPES UP FOR future home teaching when our kids needs it the most. My granddaughter is an excellent student and was hoping for K12 but can't now due to the cost. She can't get the covid-19 shot due to what is it, plus we don't have any health insurance. Now we are faced to send her back to school to get the virus. GOD BLESS MY GRANDDAUGHTER.
I am shocked by the negative reviews about this school. It has been a refreshing return to higher standards for my son. We moved here from another state, and I was beyond disappointed by his local middle school. He was in honors classes, and I never saw homework or studying, and he still came home with good grades. Having come from a college prep school with a challenging curriculum, NMDCA marked a returned to higher standards. It is challenging, but I found the teachers so helpful. Many had regular small-group tutoring sessions available weekly. They were happy to work with our schedule on due dates. NMDCA always responded to me and my son and were very accommodating.
Once my son did not want to move to a new teacher’s class. He was allowed to stay in his original class. I was critical because there were no honors classes, and by the end of the year, they tested and placed my son in a gifted program. I received quick responses from teachers and the advisors were great. Even though it is a career-focused school, it is an excellent school that also prepares students for college. We are returning next year even though brick-and-mortar schools are open. The only thing I advise is that parents expect that students may need extra help at times from a learning coach, tutoring from a tutor or teacher, or extra time for certain projects. Parents cannot expect that most students can breeze through it all on their own. To me, this is how I know my son is challenged and learning. I would recommend it to anyone who wants the best education possible for their child.
I have been trying to enroll my child in K12 VA since 4/3. The report card was rejected because they said they need a letter from my child's teacher saying she was on grade level. After I provided the letter from my childs' teacher stating she is on grade level k12 rejected the letter only to say they wanted the final report card. Which was not being sent out because of my child attending school virtually. So, I had to wait for the snail mail. Meanwhile, I get waitlisted but somehow K12 was able to keep enrolling other students without report cards.
Today 6/30 I submit the final report card and that gets rejected. You can't talk to anyone on the phone because they have filled all the classes so they only want to talk to you if you want to pay for their private academy. Which is a whole other review. I was able to chat with someone who tells me oh the report card was rejected because there was no letter from the teacher (the same one I provided in April) saying my child is on reading level. Also, all of your submissions are on their website. So, I ask why do I have to keep submitting the same documentation over and over? Even though I was told we need the final report card. It has been one big circle and now I wouldn't even want my child to go there if this is just the run-around enrollment process. What is really going on?
My son attended this school and it was very disappointing. First of all the grading system was set up for him to fail. Any public school in South Carolina is not based on weighted grades. My son made up and retested and still failed. These teachers hardly held class. This was disaster. Homeschool your children.
Do not go to this school period. There are 1,000 people in ONE grade.... you have like an essay to write each day along with 6 other lessons and a meaningless PE class for kindergarteners? They have to shut down the website each week because it needs "maintenance". There is not art class nor language class LIKE WHY??? The website signs you out every 30 mins??? Um what the frick but it gets a 1 star because my Math teacher was not the worst... but what the heck people actually like this school? So in some units it's extremely easy and you always seem to be on the unit forever then come. Calculus and we study that for like one week and get tested. :) I could go on but I think you have heard enough. If you want to join this school go ahead. I will come to your funeral. I remind you of your grades of the one miserable year in K12. Have a great day. :))))))):
There is so much wrong with this school. I could literally write an autobiography on everything wrong with K12. My children will be going back to a real school in the fall or a truly good accredited homeschool curriculum or private school. K12 is not a school. Don't do it. Don't do it. Don't do it!!
I have been a student since 2014 when I was in 4th grade. Let me just say firstly, those beginning years were during my happy years of life. They literally REQUIRED you to spend at least 8 hours a day to complete your daily schedule. I was 9 years old. My parents and I had a life too ya know?? Moving on later to my late middle school years where I fell into depression. I was getting at least 4 TGA (Teacher Graded Assignments) along with quizzes each day. I've had many teachers who just never get to the point until the last remaining moments leading to you having to be self-taught. With all of that, the work piled on my overdue list dragging my grades leading to more stress and headaches.
Almost every day I'd have a list of live sessions ranging from 9 A.M to 3 P.M which is about 4 - 5 of those. If you miss a certain amount of them, no matter the excuse, you'll prob receive a warning to be kicked out. I'm in high school now and it's only gotten worse. Same **, just more time consuming and harder. All I ask is why? I literally don't see how any of this is going to help me build a good future. This school literally goes by "more work = success". Not all was bad, though! I've had some cool teachers who were very understanding. I have ADHD and so it meant a lot when they used the extra time to go in-depth when explaining.
4 months of back and forth and now crickets. What a joke to enroll a child in school. This used to be a good pro6 but it has deteriorated. Programs to download documents don't work and no one returns calls. There are other options ☺️.
My daughter is a senior in high school. Before the pandemic she was an honor student. She's actually already taking online college classes while still in high school and doing well. Our school chose K12 for us during the pandemic as a provider for virtual school. This has been the most anxiety producing experience of my daughter's school career. Numerous times her online math teacher has been missing or has changed in one semester. We wait 6 to 8 weeks for work to be graded and entered by K12 teachers.
She has no idea for months what her grades are. She doesn't know if she is prepared for the final exam because she doesn't know what errors she made during earlier tests. It has jeopardized her grade point average and chance for scholarships and jeopardized her graduation. This is a student who was on track to graduate with honors.
I actually enjoy the online school so far and I really like it because it is easy access and you can log in and get your assignments done right away. I joined in August with corona going on and The only thing I didn't like was one of the tech support numbers I was speaking to get help on something yelled at me and I thought that was very unprofessional of her. And asking me odd questions that had nothing to do with anything I needed help on. And she didn't even help me with anything! She basically would waste your time yelling at you the whole time. So it's like a waste of time because she didn't even help me with anything. If I could get her name that would be nice so I could report her. I just needed help with I had my account in my learning coaches account instead of mine. But then I talked to someone else who could help me with that so that was nice of her.
My daughter is 6 years old and is in 1st grade. To complete the K12 program, our schooling time is already at 7 hours on average not counting breaks. Counting breaks (which our daughter needs because she is only 6 years old) we are at about 9 hours on average a day. This is more than she would be doing at public school, and is too much workload. We are at her (and our) limit. We have a toddler also and jobs and hobbies, family time, and other common tasks to do each day and this is ridiculous.
Bouncing between Stride, Google Classroom, IXL, my daughter's emails, her K12 login and my K12 login to complete her daily attendance, taking photos, sending photos to computer, downloading to computer, uploading to google classroom, completing exit tickets, and all of this in addition to her several daily classes - all of which have both online and offline work, and now requiring her to read 2 books a week (recorded for her teacher to review) has maximized our schedule and we cannot complete more than this. All of these things and more is what K12 expects from a student IN 1st GRADE! I can't imagine what they expect from higher grade levels.
The sheer amount of books our daughter is required to use for her classes would appear as though she is in high school or college. If our daughter's teacher or K12 adds any more time to our schedule we will NEED to change to a different curriculum. I give this curriculum 1 star for burdening my 1st year old (and our family) with far too much work. I have had many emotional breakdowns because the workload keeps getting heavier and heavier, and I've dealt with a lot of stress in my life so I'm far from a snowflake. Also, there is little instruction regarding math (the parent is basically required to come up with math problem explanations) so it is no wonder K12 students keep failing important math exams.
We live in USA for more than 5 years, my son is in online private academy now and I never had such a bad experience with any schools in my life. Be prepared for tons of useless calls from random people with same questions when you already submitted all papers (which satisfies all other online schools except this one). Looks like this school does everything to not accept your child..
K12 Company Information
- Company Name:
- K12
- Year Founded:
- 2000
- Formerly Named:
- K12 Inc.
- Address:
- 2300 Corporate Park Drive
- City:
- Herndon
- State/Province:
- VT
- Postal Code:
- 20171
- Country:
- United States
- Website:
- www.k12.com
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