James Madison High School Reviews

James Madison High School – Honest Parent Review. I’ve had a mixed experience with James Madison High School and feel it’s important to share both the positives and the challenges for other families considering this online school. Customer Service: The support staff is consistently kind, polite, and seem genuinely eager to help. Unfortunately, that’s where it stops. Despite their friendliness, follow-through is severely lacking. I’ve had to call back multiple times—often 2 or 3 times for the same issue. One particular matter regarding transfer credits has dragged on for nearly a year and is still unresolved. Because of this delay, my son’s classes remain locked and he’s fallen significantly behind. Even when I specifically asked to have two classes opened to help him catch up, only one was actually released—yet again forcing another follow-up.

I've been put through hell. I joined James Madison Online High School because I was desperate to get out of my public school since I was getting bullied. First off, I'd like to say that the education system they use is absolutely terrible. The textbooks are trash and the tests don't test you at all, they also have incorrect answers. The teachers are unqualified to teach and the help that was promised never met its criteria. Whenever I needed help, the teachers would take more than 2 weeks to respond or just wouldn't respond at all. If you need help now, you have to submit a ticket. They delete your ticket without responding. They also have a bot which is the only real way you can reach a real person (unless you call the admissions number and they transfer you to someone which in my experience have all been very unkind and very unhelpful).

You can only speak with the financial department. The number for academic advisor is the same as the direct number but you cannot speak to them, it’s only about finances. They only want the money, those are the only questions they can answer. My courses stuck at 99% and the teacher has not graded final and they are saying registration closed for graduation. They CLEARLY do not care. It’s ONLY about getting your money!

We loved the “idea” of the program and the two courses at a time, but good luck trying to speak with a live person EVER about courses or an academic advisor. There are never any appointments available, there’s no phone number to call, and the chat is useless.

I'm a student of JMHS. My very last class in the program is completed but my program progress bar is stuck at 99% done. My balance is paid off and the class is graded as "passed". I have no ungraded projects or anything. I read the syllabus line by line 3 times. The problem is not on my side. The class won't change from "in progress" to "completed". It's been 3 days, which is only a problem with the added context that classes typically close in a few hours of your last passing grade submission. Their test grading system is automated by computer. There really shouldn't be a delay for a test only course unless something's wrong on the technical side.

Ok I'm going to be a 100% honest. They are liars. They all will tell you different versions for you to pay a fee that you do not need, for instance, they asked me to pay the remaining of my balance for them to write me a letter of recommendation and give my transcript. I ended up asking the teacher directly and put the school as my counselor without paying and they completed everything. Then, after submission, I asked if I really needed to pay and they told me that I should have and gave me a fee... The teachers are great but it is not challenging at all. If you can take another program. <3 They also don't do letters of recommendation anymore so there's no point of applying.

I just want to start off by saying just like any service no service is free. Cell phone, utility, rent, car note, etc they not gonna give it to us free no matter what but I paid them. Got paid. I study and got my diploma through Job Corps. It was the best decision I could have made at that point and it worked out well cause working a cyber security degree. Now I encourage anyone to apply themselves and make the best of your experience.

Hi I sit here and read the negative review and in my personal experience none of that is true because I have a financial problem and personal problems. The school called me almost a month when I missed a payment. They called and I talk them about what was going on. They were polite, understanding what was going on, If you're looking to get a highschool diploma this is the best choice. This school is the best choice. They give you an opportunity to get your highschool diploma If you made a bad decision to quit school. Now I am only 60% percent done but when I am finished I will give my final review but right now they're AWESOME. Best decision so far that I have made since I have been working on my highschool diploma. It made me feel wonderful about myself. I finally get a chance for that bad choice that I made. I can make it right.

I had completed 30% of my courses when I wasn't able to pay the monthly fees. They then kept adding on the ridiculous charges of late payments never received which put my account in the negative balance of over 2000$ then they completely ERASED MY ACCOUNT and when I emailed them the proof of the screenshots of the bill and my account being nowhere, they stopped responding all together. YES THIS IS A SCAM AND THESE PEOPLE ARE THE DEVIL!

This program is a great deal for someone who is trying to transfer semester credits midyear. Most online schools only take full-year transfer credit. My daughter's transcript was evaluated so that she could complete the second semester of classes for her sophomore year in high school. All of her high school credits transferred correctly to James Madison, and she was able to complete five courses remotely as we traveled the US. Since James Madison is regionally accredited, our local high school approved the courses prior to enrollment. The technology (student portal) for the school worked consistently, including some virtual tutoring sessions for Algebra. The content was of appropriate difficulty for a high school course, somewhat challenging. If you are looking for a self-paced, independent study program, James Madison may be for you.

I was told they offered a class that was the make or break deal for me during the "trial" period. Only after this period did they reveal that they actually didn't offer the class. Now they want to charge me hundreds of dollars. This was on recorded phone calls! I want a full refund; I didn't complete any lessons and don't plan on ever using their services again. I will remove this if they can make this right with me. If it's up they're still playing games and no you should not trust this business with your money as so far they have fed me false information and I only got the truth after my trial period ended.

I don't know why they are saying this school is a scam. It is not. It is nationally and regionally accredited. You can go to any college and go into the military. I had government jobs the military accepted my diploma.

My daughter has had nothing but problems with this school. She enrolled for 12th grade hoping to finish school by December 2020. Her transcript from her other school have been emailed twice and physically mailed twice since September 2020. I called five times and got a different excuse as to why they had not been received. Finally on my sixth call I was told they were received December 13 and would be scanned in by the end the week. Two weeks later they still aren't scanned in. I was told by customer service she would check on it and call back.

No one answering the phones. No one answers an email. No one calls you back. Paid for my daughter to attend for two years, now we for months cannot get her official transcript sent to the junior college of her choice. Thousands of dollars and years later.

I finished the schooling, paid off the tuition and everything needed for the diploma. It's been 3 weeks and I still haven't received the diploma and customer service doesn't help. They say allow more time. I've called them countless times to fix this. One point I was in graduation status, but a day after they took me off and said I just completed the courses.

I'm so frustrated with JMHS. They make you pay right away while giving very little info. My son sent his transcripts and then it took over a month for JMHS to review them. Once done, they are telling us my son needs to take way more classes than necessary. He started with JMSH in October, right after starting his senior year in a local school. His GPA was a little over 3.5 but JMHS isn't giving him the correct transfer credits and says there is no way they can make any changes. Their customer support is snippy and not helpful at all. What a joke! Do NOT attend this school.

I’m reading all these negative reviews and I’m going crazy I can’t believe!!! This school is amazing and the teachers too. I never had problems with the program, teachers, textbooks delivery etc... And it’s also accredited!!! I am from NYC and a lots of college accept JMDHS. Anybody can Go and check on Google, what college accept this Diploma. It’s easy. If you wanna work for the Government you have to go and take your GED (Tasc) only if you wanna enroll US Army they accept online HSD. Not other jobs for Government. Or call your state.

I have had an absolute amazing experience with JMHS. Let me set the record straight for all those who have left negative reviews. First off it is FULLY ACCREDITED and second the TEXTBOOKS are ONLINE so you don't need to wait to begin learning. I see so many reviews of people saying they aren't accredited and haven't gotten textbooks yet. Those people obviously need school if they aren't smart enough to figure that out on their own and third the staff at JMHS are absolutely the best. They are very caring and just want you to succeed. I've never had anyone from the school be rude to me. In fact I wish I could have done school this way a long time ago because if I had I would have graduated before now. Don't listen to these people giving bad reviews. They are just mad because things didn't go their way. Have a blessed day.

I didn't have my daughter enrolled in the correct program (basic or college preparatory). I was pleased to be able to talk to someone without waiting a long time on the phone. That said, the very first course is not linking up, and it's been like that for over 24 hours. I submitted a ticket and we also emailed her student advocate. We're still waiting for answers or help to get this link to work. We have 5 days to choose to cancel. For that reason, if they don't get this finished by tomorrow then I'm cancelling and considering other options.

Honestly I do not understand why people keep saying this diploma is not accredited. It is. Do your own research. I attend University of Phoenix and could have went to University of Memphis. It is accredited by the Department of Education. I had the best experience. Classes are hard and it is expensive but it's worth every penny.