James Madison High School Reviews

James Madison High School – Honest Parent Review. I’ve had a mixed experience with James Madison High School and feel it’s important to share both the positives and the challenges for other families considering this online school. Customer Service: The support staff is consistently kind, polite, and seem genuinely eager to help. Unfortunately, that’s where it stops. Despite their friendliness, follow-through is severely lacking. I’ve had to call back multiple times—often 2 or 3 times for the same issue. One particular matter regarding transfer credits has dragged on for nearly a year and is still unresolved. Because of this delay, my son’s classes remain locked and he’s fallen significantly behind. Even when I specifically asked to have two classes opened to help him catch up, only one was actually released—yet again forcing another follow-up.

I've been put through hell. I joined James Madison Online High School because I was desperate to get out of my public school since I was getting bullied. First off, I'd like to say that the education system they use is absolutely terrible. The textbooks are trash and the tests don't test you at all, they also have incorrect answers. The teachers are unqualified to teach and the help that was promised never met its criteria. Whenever I needed help, the teachers would take more than 2 weeks to respond or just wouldn't respond at all. If you need help now, you have to submit a ticket. They delete your ticket without responding. They also have a bot which is the only real way you can reach a real person (unless you call the admissions number and they transfer you to someone which in my experience have all been very unkind and very unhelpful).

You can only speak with the financial department. The number for academic advisor is the same as the direct number but you cannot speak to them, it’s only about finances. They only want the money, those are the only questions they can answer. My courses stuck at 99% and the teacher has not graded final and they are saying registration closed for graduation. They CLEARLY do not care. It’s ONLY about getting your money!

We loved the “idea” of the program and the two courses at a time, but good luck trying to speak with a live person EVER about courses or an academic advisor. There are never any appointments available, there’s no phone number to call, and the chat is useless.

I'm a student of JMHS. My very last class in the program is completed but my program progress bar is stuck at 99% done. My balance is paid off and the class is graded as "passed". I have no ungraded projects or anything. I read the syllabus line by line 3 times. The problem is not on my side. The class won't change from "in progress" to "completed". It's been 3 days, which is only a problem with the added context that classes typically close in a few hours of your last passing grade submission. Their test grading system is automated by computer. There really shouldn't be a delay for a test only course unless something's wrong on the technical side.

Ok I'm going to be a 100% honest. They are liars. They all will tell you different versions for you to pay a fee that you do not need, for instance, they asked me to pay the remaining of my balance for them to write me a letter of recommendation and give my transcript. I ended up asking the teacher directly and put the school as my counselor without paying and they completed everything. Then, after submission, I asked if I really needed to pay and they told me that I should have and gave me a fee... The teachers are great but it is not challenging at all. If you can take another program. <3 They also don't do letters of recommendation anymore so there's no point of applying.

I just want to start off by saying just like any service no service is free. Cell phone, utility, rent, car note, etc they not gonna give it to us free no matter what but I paid them. Got paid. I study and got my diploma through Job Corps. It was the best decision I could have made at that point and it worked out well cause working a cyber security degree. Now I encourage anyone to apply themselves and make the best of your experience.

Hi I sit here and read the negative review and in my personal experience none of that is true because I have a financial problem and personal problems. The school called me almost a month when I missed a payment. They called and I talk them about what was going on. They were polite, understanding what was going on, If you're looking to get a highschool diploma this is the best choice. This school is the best choice. They give you an opportunity to get your highschool diploma If you made a bad decision to quit school. Now I am only 60% percent done but when I am finished I will give my final review but right now they're AWESOME. Best decision so far that I have made since I have been working on my highschool diploma. It made me feel wonderful about myself. I finally get a chance for that bad choice that I made. I can make it right.

I had completed 30% of my courses when I wasn't able to pay the monthly fees. They then kept adding on the ridiculous charges of late payments never received which put my account in the negative balance of over 2000$ then they completely ERASED MY ACCOUNT and when I emailed them the proof of the screenshots of the bill and my account being nowhere, they stopped responding all together. YES THIS IS A SCAM AND THESE PEOPLE ARE THE DEVIL!

This program is a great deal for someone who is trying to transfer semester credits midyear. Most online schools only take full-year transfer credit. My daughter's transcript was evaluated so that she could complete the second semester of classes for her sophomore year in high school. All of her high school credits transferred correctly to James Madison, and she was able to complete five courses remotely as we traveled the US. Since James Madison is regionally accredited, our local high school approved the courses prior to enrollment. The technology (student portal) for the school worked consistently, including some virtual tutoring sessions for Algebra. The content was of appropriate difficulty for a high school course, somewhat challenging. If you are looking for a self-paced, independent study program, James Madison may be for you.

I was told they offered a class that was the make or break deal for me during the "trial" period. Only after this period did they reveal that they actually didn't offer the class. Now they want to charge me hundreds of dollars. This was on recorded phone calls! I want a full refund; I didn't complete any lessons and don't plan on ever using their services again. I will remove this if they can make this right with me. If it's up they're still playing games and no you should not trust this business with your money as so far they have fed me false information and I only got the truth after my trial period ended.

I don't know why they are saying this school is a scam. It is not. It is nationally and regionally accredited. You can go to any college and go into the military. I had government jobs the military accepted my diploma.

My daughter has had nothing but problems with this school. She enrolled for 12th grade hoping to finish school by December 2020. Her transcript from her other school have been emailed twice and physically mailed twice since September 2020. I called five times and got a different excuse as to why they had not been received. Finally on my sixth call I was told they were received December 13 and would be scanned in by the end the week. Two weeks later they still aren't scanned in. I was told by customer service she would check on it and call back.

No one answering the phones. No one answers an email. No one calls you back. Paid for my daughter to attend for two years, now we for months cannot get her official transcript sent to the junior college of her choice. Thousands of dollars and years later.

I finished the schooling, paid off the tuition and everything needed for the diploma. It's been 3 weeks and I still haven't received the diploma and customer service doesn't help. They say allow more time. I've called them countless times to fix this. One point I was in graduation status, but a day after they took me off and said I just completed the courses.

I'm so frustrated with JMHS. They make you pay right away while giving very little info. My son sent his transcripts and then it took over a month for JMHS to review them. Once done, they are telling us my son needs to take way more classes than necessary. He started with JMSH in October, right after starting his senior year in a local school. His GPA was a little over 3.5 but JMHS isn't giving him the correct transfer credits and says there is no way they can make any changes. Their customer support is snippy and not helpful at all. What a joke! Do NOT attend this school.

I’m reading all these negative reviews and I’m going crazy I can’t believe!!! This school is amazing and the teachers too. I never had problems with the program, teachers, textbooks delivery etc... And it’s also accredited!!! I am from NYC and a lots of college accept JMDHS. Anybody can Go and check on Google, what college accept this Diploma. It’s easy. If you wanna work for the Government you have to go and take your GED (Tasc) only if you wanna enroll US Army they accept online HSD. Not other jobs for Government. Or call your state.

I have had an absolute amazing experience with JMHS. Let me set the record straight for all those who have left negative reviews. First off it is FULLY ACCREDITED and second the TEXTBOOKS are ONLINE so you don't need to wait to begin learning. I see so many reviews of people saying they aren't accredited and haven't gotten textbooks yet. Those people obviously need school if they aren't smart enough to figure that out on their own and third the staff at JMHS are absolutely the best. They are very caring and just want you to succeed. I've never had anyone from the school be rude to me. In fact I wish I could have done school this way a long time ago because if I had I would have graduated before now. Don't listen to these people giving bad reviews. They are just mad because things didn't go their way. Have a blessed day.

I didn't have my daughter enrolled in the correct program (basic or college preparatory). I was pleased to be able to talk to someone without waiting a long time on the phone. That said, the very first course is not linking up, and it's been like that for over 24 hours. I submitted a ticket and we also emailed her student advocate. We're still waiting for answers or help to get this link to work. We have 5 days to choose to cancel. For that reason, if they don't get this finished by tomorrow then I'm cancelling and considering other options.

Honestly I do not understand why people keep saying this diploma is not accredited. It is. Do your own research. I attend University of Phoenix and could have went to University of Memphis. It is accredited by the Department of Education. I had the best experience. Classes are hard and it is expensive but it's worth every penny.

I attended this school and to come on here and find out they aren’t even accredited is frustrating. I have not tried applying anywhere. Now I won’t even dare. I paid 1200 for this paper with no value. Go to school folks and get your GED. Study study and go get it the legitimate way.

I have paid tuition in full yet I've been waiting 2 YEARS for textbooks. The classes are difficult to pass without them. Every time I call and ask they tell me there's been a delay and they'll ship asap. I have yet to see a textbook. Incredibly frustrating and very poor/rude customer service. I do not recommend.

My daughter is an outstanding student. She attended an accredited private High School for 2 years. She decided she wanted to attend college classes and complete HS online via JMHS. After submitting her transcripts, they refused to give her credit for 75% of her courses. They refused to answer calls from her former college counselor who was advocating for her. When I called to cancel the account and told the customer service agent why we were canceling she said I didn't need to make the final payment as she would file a complaint for me. Then, a month later, I received a threatening email that they were sending us to collection for not paying.

I see so many bad reviews on this site, and I've yet to experience any of them. I'm an older adult that was unable to get my diploma when I was younger. My children have graduated college and decided it was time to do the right thing. JMHS has been very helpful, never pushy, and always organized! I hope this review will inspire anyone who may reading it. Thank you James Madison for making my High school experience a pleasant one.

I called them to ask some questions and they quickly asked for my card number and registered my son. Then they asked me to send my son's transcripts and we sent them. My son has completed his high school up to grade 11 at a physical high school and he wanted to do his 12th grade online. So they registered him in grade 12. Then, when his profile was activated, we noticed that he is required to do his 9th, 10th, and 11th grades again, although my son has been a high achiever and got A all throughout his school!

Because JMS is a self-paced institution, in some cases the child can attend JMS after the age of 18, making the custodial parent eligible for child support beyond the child's 18th birthday due to being a student. The catch is - The Attorney General (AG) wants to know if the child is a full-time student or not and JMS does NOT report full-time or part-time. They report "active or inactive". The AG's office will deny the custodial parent continuation of child support based on "active or inactive" status. I spoke to JMS about this and what they do to comply with the requirements of the AG and I was told "active or inactive" is already pre-loaded on the form they send to the AG's office and cannot be changed!

Take take take nothing but greed. No classes. We canceled. Now 300 dollars to do so. This place is a total RIP off! Ever want to change schools be prepared for a hefty fee. They do not tell you this and the student signs it when they log into their portal. I despise this type of money hungry type of business. Shame on you!

I read several negative reviews on James Madison High School, and I can't understand why! My son has been enrolled in this school since September. We received our transfer credits, and we only have 3 more credits before we are finished with the program. The school took 17 of the 19 credits that my son had. They only took 17 because they require you to take at lease 6 credit hours from them to receive their diploma. I can reasonably understand that. While we were waiting on our transcripts to be evaluated which they say can take 7 to 10 business days, they were able to get ours evaluated in 4 days after receiving the transcripts.

Bahamians: I would NOT recommend this product to any of my Bahamian Homeschoolers. I completed application and paid...after 2 weeks of following on receipt of transcripts and insisting they were received I was advised that they were received but not in the system, because they need to be evaluated. HOW WOULD I KNOW THAT IF YOU DIDNT TELL ME. ERIC ** couldn't even give a requested returned call...This is clearly indicative of the type of services expected. DON'T waste your time.

They will lie to you and tell you they can help with children that have special needs. They don't have anything in place for this at all. They just want money. Should have looked at the reviews first. I am very disappointed. I will be reporting them to the BBB. They just take advantage of people and want to be paid when there is nothing in place for someone with special needs. The salesperson assured me there was a program for kids with disabilities. I hope I can help someone else avoid this terrible experience.

I AM SHOCKED OF ALL THE NEGATIVE REVIEWS!!!! My daughter has been in this program for 2 years. She was unable to attend regular high school due to anxiety so she only had one single credit after 2 years of inconsistent attendance. At this point, she is 50% done and has a 3.43 average in this online program. Some classes are tough. Sometimes she gets it done consistently, sometimes she does not. There is plenty of help available and many many tools to learn. Sometimes she needs assistance from myself or a sibling, as with any other schooling. I am so happy this choice was available for us. I have had 3 courses open at once with a simple request. We have never had a grading issues and there is even 2 chances to take the exams. Staff has been very nice in every instance and you get 6 years to complete the program. Not sure what anyone is complaining about. I wholeheartedly give 5 stars.

Going to be brief and quick. We live in California, where everything is high and inflated. It's just my high schooler and I. My daughter works 5-8+ a wk while also sickly, we decided an online school would be much more flexible and less stress. She transferred her credits over to this school. (Took them a month and a half to process so she would clear courses they didn't have to re-take. They only gave her HALF credit.) She was always a wonderful student that was always motivated for good grades. Boy, were we wrong about this school. My daughter doesn't make enough in a month to cover to full prices, so we worked together on paying for the courses so they would be on time. She devoted herself to doing multiple classes a day and finish courses in weeks.

I was going to enroll my son but never signed the enrollment agreement. I had been charged $29. I found a school close to home so decided not to put him in JMHS. I called to cancel and they are saying I owe $285 to complete the cancellation. What? I keep calling and they are saying that they will credit me my $29 back to my card and that I owe nothing. They keep lying. I just woke up and checked my emails. I have one saying that they are sending me to collections because I haven't paid the $285. Now I have to call and speak to someone again this morning. Unbelievable! I didn't even sign the enrollment agreement. There is a lot more I can say with this experience but it will take too long. Long story short, DO NOT TRUST THIS SCHOOL OR ANYTHING THE PEOPLE SAY, IT'S ALL A BUNCH OF LIES! I have only been in contact with this school for less than a month and have all these problems.

I called for information and she was going to walk me through watching a video of how it works. Call dropped. I called back and a guy answers. I told him I was talking to a lady and he said he would help me, I was going to have to go through all the info again. She calls back, I click over to tell him, she called me back. I click back to her and she is not there. The call didn't hang up, It was like I was on hold. I waited 2 minutes before hanging up. I called back to ask for her, the guy said he could help. I repeatedly told him, I wanted to talk to Jessica and he told me she went out to lunch. Excuse me? I was just on the phone with her. He continues to say he can help me.

There are hefty enrollment fees. Transferring credits from public high schools takes 7-10 business days, but you only have 5 days to cancel or you are hit with a $225 cancellation charge. The school is not accredited, so students will not receive a diploma and will still need to take a high school equivalency test. Coursework is mediocre.

We were in between houses and were staying with my parents. We needed an in-between option for my high schooler. I contacted this school and asked if it was possible to enroll for just the time that we were in-between homes. They told me not a problem and that I could cancel at any time without financial implications. When I called to cancel when we moved I was told that no I could not cancel and that we were going to have to pay for the entire school year and that if I didn't pay they would send my bill to collections. That aside my daughter was never able to access all of her classes and the textbooks took months to arrive. Do not touch this school.

This online school is really not prepared to do online school. The video content is broken in many cases, will not play, when it plays it is blurry, in one of the classes the teacher apologize for not getting video to work. We saw all this in a couple of weeks and decided it's not for us. I'm still getting emails they want us to pay them anyways. I recommend you look for something other than this school.

There is always a different excuse when contacting them in regards to my diploma which has been finished months ago. First, the counselor said, “Congratulations on finishing. We are just waiting for the final payment.” Now it’s failed classes, attitude after attitude, dropped my GPA, and they will ignore my ticket submissions requesting as little as my transcripts. I’ve told them countless amounts of times to stop having me do geometry as I’ve already failed and passed twice now. I have been putting my military career on hold for two years now because of their foolishness. Really wasted my time and money with this school. You’d think for as much money as I’ve been robbed for the least they could do is give me my diploma... Disgusting.

My son and I decided after his first year of high school this would be a better fit for him... HUGE MISTAKE. He regrets it and so do I. He had nothing but problems, the portal was constantly down, grades were wrong, waited weeks to over a month to get more classes when he finished everything. He finished last November and STILL NO DIPLOMA. Bottom line is he lost interest because he had to wait so long to get classes, fight about grades with them. There are much better options out there. $1200 is what I paid for the worst experience for both my son and I.

My son and I signed up with James Madison last for a recovery class. We are yet to receive the transcript or have it emailed to the school. We have been calling since last year and different stories each contact. And again this past summer same scenario only 10 times worse.