National Recovery Agency Reviews

Erika ** is a very helpful and understanding agent. She has made my experience with a credit collection agency less stressful and very helpful. She deserves a job well done. I love working with her. She is an asset to your organization.

Even when you send these people a statement showing that your bill is paid in full, they still call you and try to get money from you! The lady who called me didn't even make sense, just kept repeating the same thing over and over, like somehow saying it enough would make me think I still owed them money.

This company continues to report that I am delinquent even after I have sent proof several times that it is not a valid claim. They say, "send the proof and we will take care of it" and then they don't. Since 2014 they report every month. They even told me that is only $670 just pay it and it will be gone. I don't owe it, I will not pay it. This is a scam as old as time.

My rep was Shakia ** and she was very courteous, professional, and she also followed up with me to make sure I was still interested in resolving my debt. I didn't expect a Brooklyn girl to be so nice but she was the exception I guess. Other debt collectors could learn a lot from her.

The representative that I spoke with (Avery) was very professional and prompt. He provided all of the information that I needed to resolve some collection accounts that were showing up on my credit report.

After months dealing with this company and other parties about an unpaid medical bill (that never arrived because the doctor had the wrong address) I finally settled the debt with original billing agency who was told by the NRA that my account was closed and I was out of collection. Fast-forward one month and I get a call telling me that I still owe the same debt for the same doctor on the same date of service. In fact, the NRA agent could even verify that it was a second, identical, account. Still, I have "prove" that the outstanding debt was paid. How, I wonder, do I prove that an outstanding debt for a separate (but duplicate) account was paid when payment for the original (and correct) account isn't proof enough??

It’s been almost a year now I’ve been trying to get away from this company. Somehow they got my student loan debt and said I had to set up arrangements for 5 months of wage garnishment AND pay them on top of that. Well I’ve sent documentation 3 times now and it’s been almost a year that I’ve been garnished. They said it was 5 months and every time I get to the end of 5 months they tell me that THEIR company hasn’t received enough money so they keep rolling it over. I don’t know what to do at this point. This is a VERY crooked company and I’m worn out.

NRA is a scammy debt collector! Everyone of you who get a call from NRA should first find out what debt they are calling about? Most of the time the debt is not valid. NRA is supposed to send you a letter in the mail informing you about the debt and your options. They never do it because they are finding outdated information from off the internet. They are not even the real debt collectors for anybody.

This company calls BOTH my home phone and cell phone every. Single. Day. In every call, the caller ID says it's them, but they just hang up. I have received nothing from them in writing in the mail. If this was a legitimate business matter, they would conduct themselves in a business like manner, including identifying who is calling, company name, and why they are calling. ENOUGH already.

I was called from NRA daily in regard to a payday loan I never took out. They even called me at work numerous times. I filed a report with the Attorney General in my state of Rhode Island. They told me to go to the local police of the city I live in and file a report so there is a paper trail. The Attorney General's Office took the phone number from me that I had and called NRA. When they finally picked up the consumer affairs lad at the Attorney General's Office tried to get information and they hung up on her. She relayed to me that the company is running a scam. They try to frighten people to give them money. If they call hang up or block the number.

Received a notification that an account was placed into collections on my credit report. Go to my credit report and see it's from National Recovery and call the number provided on my credit report. First person I spoke with couldn't locate my account and once I refused to provide my SSN, he hung up the phone on me. Second time I call, the person was able to find my account, but couldn't provide me any details on the alleged account, confirmed they didn't try to contact me, and became combative when I asked for supporting material for the account (I asked them to send me the details of the alleged amount due along with paperwork with a header from the original creditor stating balanced owed) then also hung up.

I have been a military spouse for well over 8 years. I know my rights. I know I do not owe state taxes anywhere we are stationed EXCEPT FOR HOME OF RECORD. They told me I was not exempt from state taxes and I owed over 300$. They threatened to take out money from my wages since I refuse to pay them. I told them good luck, I don't make money because I am just a SAHM. MilSpo are exempt from state taxes except home of record.

They call me constantly telling me I have student loans. I do not HAVE ANY. They call everyday sometimes 3 times a day. I've been asked to put on their DNC list at the minimal of 40 times. I feel like the whole thing is a scam. I just tried to call. It plays music and says someone will be right with me. Then it hangs up. This business isn't even credited. They are scamming people out of money.

On February 26 it was discovered that my husband's tax refund had been taken to pay for a student loan debt that is in arrears. They were able to do so because my name is on the tax return even though I am unemployed. I never received a letter or a phone call stating that they were about to do this. To make matters worse, I have never received anything from them at all regarding the student loan debt. Previously I was handling it through the Department of Education. I have tried multiple times over the last few days to contact National Recovery to make payment arrangements for a student loan debt. Every time I have called, there is a brief message saying that it is a debt collector and there is a few seconds of music and then silence. No one answers. How am I supposed to fix this situation when I cannot get anyone on the phone?]

I received a collection notice demanding a $98.98 payment for a debt they said I owed. I have found out it was from the Bradford Exchange who has been no help either. Neither has the supposed creditor, Collectibles Today Network. I have not received any letters or notices from anyone until I RECEIVED the collection notice. I have been hung up on, my emails ignored and no one has answered my questions as to why they are trying to collect this money. I'm at wit's end on what to do next. I don't want my credit ruined but I really don't think I owe anyone any money in this matter.

I am a homeowner who rents a couple of rooms, I do not have any debt, and National Recovery Agency and constable Michael W. Erikson threatened to violate my 4th amendment rights. I have a roommate that had a judgment against him to collect property for a debt. He called to ask who would be coming to seize his property. Instead of answering the question they told him he should have paid the debt. Then later the constable Michael W. Erikson out of Lehi/Provo Utah called back, and my roommate stated he is willing to give up his property; however, this isn't his house, and they are not allowed on the property. The constable proceeded to threaten, to come onto my property. The conversation was unproductive. The day of the sale/auction arrived, I took off work and waited with my roommate, they never showed up. The sale was a bluff, a threat. This should be illegal if it isn't already.

Got a call from them today. Lady was calling from my area code so when she call me by my first name I answer “Yes this is him”. Then she said “I need to verify that is you” by my last 4 digits of my SSN. I was like “Who is this again?” she stated National Recovery then I asked is this a debit collector she said yes I put an end to the call immediately. I told her to cease and desist and do not call my number again. She did not know she was dealing with a formal debit collector with twenty years under my belt to know how to handle these type of calls. I then look up National Recovery to see they was in Harrisburg, PA. I also did a reverse directory on the number that show up on my phone and it did not give me a local office here in California. So next I block them on my phone not to receive any more calls again. So for the next person follow what I did today. Good luck National Recovery!

My wife and I, a few months apart, both used an urgent care center around the corner from us. In my case, they claimed the insurance said I owed $200. I was sick, so I paid. In my wife's case, they took her copay and saw her. Months later I get a bill from them claiming I still owed them $200. I called my insurance company, they said I was denied because I didn't get a referral. When I explained it was an urgent care center, they realized the urgent care center had incorrectly filed the claim, but if I had already paid, there certainly was no reason I should be charged ANOTHER $200. After a lot of back and forth, the insurance company said they would pay the urgent care center, and the urgent care center would use that money to reimburse me.

I started getting phone calls then they would hang up. Not leaving me any messages. I decided to call this number and a lady answered. I asked who they were and she said NRA. I asked her is this the National Rifle Association and she said no. Her answer was National Recovery Agency. She asked if this was my name and I said yes. Then she read off 4 social security numbers, I then hung up. To be sure that this was a call from the same people I called again and this time a man answered. Again the same thing, is this your name then they read off a 4 digit number.

Been getting calls from these "people" for months from 8:30 AM to 8:30 PM. They refuse to identify what NRA means but want me to identify myself, which I DO NOT DO! They are rude, nasty, arrogant, and won't stop calling, and they have more than one number they call from. They don't care that my number is on the do not call list. They INSIST that I have to identify myself before they will tell me what NRA means. How can I stop them from calling???

I received a voice mail message today from National Recovery Agency (NRA) - 800-521-5009. This is the first time I have ever heard of them. The message - a woman's voice - says, "This is Ms. ** and I have an important message from LLC. This is a debt collector. Please call 800-521-5009." I called the number and an automatic answering machine answered. It only gives me two options: Press 1 to make a payment, 2 to hear info about my debt by entering my phone number. I chose 2, but the office is closed, since it is Saturday afternoon. They only open Saturday until Noon. I googled "National Recovery Agency complaints" and found this site, which I am glad I did! Reading so many stories from others with similar experience, but has gone further by actually talking with them, I become more informed on how this may be another scam. Thank you!

I received calls regarding some payday loan in 2011 from NRA that I never took out. I asked why they haven't sent me anything in writing & show me documentation with my name. I also asked to speak to a supervisor and they declined & hung up.

I'm writing this on behalf of my 90 year old father. My father belonged to Express Scripts. Every month he would receive his medicine in the mail. At one point they were sending it to him sooner and sooner. He sent back the unopened package back in 6/2013. That's when they started to harass him for $21.00. My father is a very proud and honest man and has always paid his bills. But he will not pay for something that was returned. I believe they got it back and they didn't put it back into inventory. National Recovery Agency calls him all the time and is harassing him, for medicine that was returned. They are also very sneaky when they call him. They ask him for his personal information without even stating who they are or where they are calling from. He's 90 years old! They need to leave him alone! This needs to stop. When you try to talk to the people at this company they hang up on you and are very rude

Received a phone call asking for my husband. When I said he wasn't available they asked if I was his spouse. They wanted me to verify my address, but wouldn't tell me what NRA was. Kept asking me to verify. I asked their name, and what NRA was? They couldn't tell me what NRA stood for, so I told them I couldn't verify address. The lady got mouthy, said they would call back another time. I will not give any information out unless I know whom I'm speaking with. I won't be giving them anything!!!! Sounds fishy to me. Never received any paperwork and don't have anything from them or heard of them before.

NRA contacted me to say that I owed money for a loan that I did not take out. They were rude and belligerent. When I tried to ask questions to figure out what was going they said that they were going to escalate it to the next level and I should get a good lawyer... even though I tried to explain I did not owe what they claimed. Is there anything that can be done? I am also reporting to the BBB.

Terrible service, bad company to use for collections and bad company for communication. After telling me to dispute a bill, never sent a dispute notification, said I asked not to be called (then said they didn't call me as a courtesy). They couldn't collect invoices for my company, they would not answer the phone, hung up and wouldn't answer questions about their license number. Their "lawyer" berated me via email and made fun of me filing complaints about their rude behavior. They made up all types of misinformation, spoke loudly, and never stopped hanging up the phone on clients. No wonder they can't collect for anyone!

I had an old electric bill from when I moved out of town. The bill went to collections when the electric company couldn't get a hold of me. National Recovery Agency picked up the debt. They called me. I sent them the money (online). It was easy and fully legit. Going by reviews here I nearly didn't pay them.

I check my credit report every couple months and I found that on June 1, 2015 National Recovery Agency had reported I owed my Dr. office 1380.00. After spending an hour on the phone calling back 5 times, I was told they tried to contact me, so I asked for the number they used. I wanted proof that they attempted to contact me. I received NO letters and NO calls. They had a number that wasn't mine. They also said they have had the account since 1/13.

This company is BOGUS.. Do not pay them anything. They have harassed me several times.. I even called the nonemergency # here and they said they are bogus.. Threatening to serve me papers at home or at work. Never showed up. No one will ever call you saying this. BOGUS!! SCAM!!!

Never received a notice of collection from them. When contacted they would not send me a validation of payment unless I sent them a letter. I asked about email and they said they don't email. I called the company that I was supposed to be in arrears to take care of the issue.