National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 29, 2017
I cannot even tell you how much Glenn and your welcome call Rep helped me in terms of guidance, patience and actually being able to sleep at night. I am sooo thankful and so blessed to be a part of this life changing program... Well, life changing for me.
Reviewed June 29, 2017
I was very happy with the wonderful people who helped me. They explained everything so it was easy to understand. I would advise anyone who needs help with their finances to get in touch with your company. You guys are life savers.
Reviewed June 29, 2017
I was apprehensive at first as this was a big step for me and I was unsure and scared as to what to do. But they were patient and gave me the time I needed to research the company and to mull things over. There were no follow up phone calls from them, they waited for my decision to proceed. After talking to a friend who had used their services, I feel I will be in good hands.
Reviewed June 29, 2017
I thought we could handle our debt load. I thought it was something we could tackle over time with strong payments and modest living. Well, life, special circumstances and unforeseen emergencies started building up and pretty soon our debt load started looking insurmountable. We called National Debt Relief to see if there was a way to build a plan to get out from under this mountain of debt. After spending the morning with Ms Shelley ** on the phone who kindly and thoroughly went over the process, I realized working with this company was the best and quickest solution to our problem; we needed to work with NDR. Ms ** walked us through everything and made enrollment a breeze. We have taken the first steps toward becoming debt free and today - for the first time in years - I feel a little bit of the weight finally lifting.
Reviewed June 29, 2017
Couldn't understand the process. Very confusing, as if reading off a cue card. Just received an email stating to sign some papers, no document attached. Very complicated. Try and make it more user friendly. I just don't understand what I'm supposed to do. Only thing easy was signing up for the portal.
Reviewed June 29, 2017
I am new to the program. I like what I'm hearing and very relief that I'm finally going to have a peace of mind. I understand if I have questions or/and concerns, all I have to do is call. Thank you all.
Reviewed June 29, 2017
I was very pleased to work with Brandon. The process with National Debt Relief was easy, judgment free, and very transparent, so I felt comfortable and secure working with them. I am happy to be on the road to being debt free.
Reviewed June 29, 2017
Updated on 1/18/19: I had four credit cards and I basically pay them. National Debt Relief would take two monthly payments and they would do all the working so I could pay them off. So far, two are paid off and I've got two more to go which I feel like these last two are taking a lot longer than the others. I thought I'd be done by the fall of 2018, but then in the fall, they told me the spring of 2019 and I don’t see that happening. I would like more information on why these last two cards -- ‘cause I felt like I paid a lot of money -- are taking so long. I don’t know where it's at and that's confusing me. However, they helped me understand things if something comes up and where I was at. They're kind and helpful. If I have a question or a concern, they would reach out within a day if it was an email. NDR is a good company and they're helping me get it together, and I just want it sooner than later.
Original Review: Lawrence was very helpful and explained everything clearly. I have fallen behind on my payments due to the lack of work but I know I'll be able to pay this down in no time once I am back to work! I am grateful that I can start this program so I can get my credit back on track!
Reviewed June 29, 2017
Initially, I believe customer service was fantastic. My sensitive financial circumstance was handled with care. However, the details of the intended delinquency and potential effects were not clearly explained until after consent had been given. That sort of information should be explicitly state at the onset of the process. It would also be helpful to have a more comprehensive summary of totals (e.g., Total Balance, Total Fees, Total Paid, Remaining Due, Remaining Payments, Payment Period).
Reviewed June 29, 2017
This company helped me consolidate my overwhelming bills. I was able to pay off everything in 2 years. After my husband passed away, this was very helpful since my income was cut. I recommend National Debt Relief 100%. They were helpful and very kind to me.
Reviewed June 29, 2017
I was helped through the process by Erik. He was very professional, informative, attentive, and very helpful. He explained everything in a clear manner that was so easy for me to understand. His customer service skills were excellent. I will definitely recommend this program for my friends and family. I am looking forward to be debt free.
Reviewed June 29, 2017
Olga was recommended to me, and I can see why. She is not only very knowledgeable and focused, she is also very personable and easy to talk with. She was very patient with me and my need to understand the process.
Reviewed June 29, 2017
National Debt Relief has been a huge help in getting me started. My debt has caused so much of my life to be put on hold. I was recommended them by a friend who also uses their services. Everyone I have spoken with has been friendly, helpful, and knowledgeable. I am excited to get this started!
Reviewed June 29, 2017
This was a positive experience despite the fact that is was something I was hoping I would not have to do. They were polite, professional and understanding without any indication of criticism to the client. Recommend this service for those who need it.
Reviewed June 29, 2017
All staff members were friendly, efficient, and answered all my questions in a timely manner. They were also very reassuring that a lot of people go through this and I am not alone in this. They did help me understand that this is the right move in the right direction.
Reviewed June 29, 2017
I am very grateful for National Debt Relief. Experience so far has been exceptional. My debts are coming down and I am very happy with all aspects of the performance of National Debt Relief. Phone calls and correspondence have ceased from my creditors. My sincere thanks for work done.
Reviewed June 29, 2017
Everyone has been very friendly. So hard to let my credit go but have been promised that this will eliminate this debt and in a much better start to the future. I hope this will be the best thing I could have done.
Reviewed June 29, 2017
The customer service and support is outstanding. They clearly spelled out the entire process making it very easy on the customer. I was able to take care of everything while on my lunch break. After my initial call I received a call back within seconds after hanging up. I am so thankful one of the specialist was able to get me on the right track to being debt free.
Reviewed June 29, 2017
I had a financial debt payment program to which I was enrolled in for the past two years. My monthly cost was $900. I tried to get than amount reduced but my request was denied. I contacted National Debt Relief and they were able to reduce my monthly payment to $375, an amount that I could afford without effecting my monthly budget expenses. The concern for my predicament by everyone I was in contact with was exceptional and compassionate.
Reviewed June 29, 2017
When I went through the process with DR I had no idea what it would be like. I was pleasantly surprised. The man that helped me was non judgmental, very knowledgeable and professional. I am glad I am doing this program as I am falling further behind in my bills and I feel like I am drowning. I hope this will give me some relief.
Reviewed June 29, 2017
NDR works for you! Not for the companies trying to get money. They help take the stress off you and handle the calls and negotiations for you with the intent on saving you more money if possible! They don't make you feel ashamed for your situation. Everyone you talk to is truly there to help you. So far with my experience, I have not had a single correspondence (verbal or written) that gave me the impression that the employees of NDR are dissatisfied with their jobs which is great! It gives you confidence in their ability to do their best for you.
Reviewed June 29, 2017
I enrolled in this program 4 months ago. I've been putting $388 a month into this account. I received a letter in the mail a couple weeks ago and I sent it to NDR. It was a letter threatening to garnish 10% of my paycheck. I called this company 5 times and nobody could give me answers. Finally a spoke to someone last week and she told me that they reviewed the document that I had sent them and that it wasn't a legal document. She told me that it's nothing to be worried about and that they're using that letter as a "scare tactic". Well... I was lied to.
I got a call from NDR yesterday 6/28 and was told that the letter WAS a legal document and that if I don't pay in full a lump sum of $3321.51 (my credit card balance is only $2343. $978.51 was added on for legal fees) by 7/3 that my paycheck is going to be garnished by 10%. That literally gives me 3 days on a Holiday weekend to try and come up with money.
So now I'm looking for a second job to pay my mortgage so I don't lose my house and all I get is, "We're sorry. This only happens to 5% of people that join this program. Your credit card companies aren't obligated to tell us when they sue you." By enrolling into this program it's now costing me $725 a month. Getting a second job is the only option I have. I've never been so upset.
Reviewed June 29, 2017
I am so pleased I was recommended to contact this company. Everyone I have spoken with and worked with are caring and very kind. Especially Tasia, she has the greatest personality and demeanor. I have felt very comfortable and at ease knowing I am in good hands.
Reviewed June 29, 2017
Personal and friendly customer service. Answered most questions before asked. I didn't feel any judgment for the situation I was in, only hopeful that they would do what was in their power to help me rectify it. I would definitely recommend NDR based on the initial help and information I received.
Reviewed June 29, 2017
It's great to have you help with my bills. It's a relief!! Getting to have a little relief from these creditors calling me all the time. I started to file bankruptcy but I saw your ad on television and then I called. Getting information about what you do it's a great way to go. Thank you.
Reviewed June 29, 2017
I just enrolled on Saturday, 6/24/17. Shea was very helpful and by the time I finished enrolling and got off the phone, I felt a sense of relief. I received a follow up welcome call on Monday, 6/26/17 to review the program. As I said, I have just enrolled and am in the beginning stages. So far everyone that I have spoken with at National Debt Relief has been friendly and helpful! I am looking forward to completing my debt relief with National Debt Relief and becoming debt free and having my finances under control once again!
Reviewed June 29, 2017
I had the pleasure of speaking to two very nice and respectable people while going thru the process of getting help with some overwhelming debt. I hated the idea of having to take this step to let my creditors down. By no means did I plan on having so many things come at me all at once. Thanks to these nice people their will a bit of relief on the horizon. I do apologize to all my creditors and hope they understand, I had no other option. Thank you National Debt Relief for all you've done to help me. Have a great day!
Reviewed June 29, 2017
My experience with National Debt Relief has been amazing. Not only have they been completely thorough and explained everything in detail, but there has been no judgment and lots of good advice that comes from years of experience. My debt specialist is amazing and reassured me he would be here with me through the whole process. I cannot tell you what this opportunity has meant for my family and myself. It has given us a second chance at financial security.
Reviewed June 29, 2017
The knowledge and the information about how to help you is unprecedented. Thank you for your great customer service and for helping me seeing the light at the end of the debt tunnel. I never thought that a simple click and reading a little information would change my life and future for the best.
Reviewed June 29, 2017
I went into debt relief when I was unable to keep up with payments and it was just too much for me. National Debt Relief reps were good because of the way they explained everything to me. They have made my life a little bit better and I'm able to keep up with my payments.
Reviewed June 29, 2017
I wanted to consolidate my bills into one payment. National Debt Relief has been pulling money from my account every two weeks but I don’t know where I am when it comes to my account status. I got in the program January and the last I heard of them was in February. They told me it would take time because I owe a certain amount and I needed to build up my account before they can start distributing out money. I need to check and give them a call to see what's going on.
Reviewed June 28, 2017
They are very helpful and quick about the process. I was skeptical and nervous about the whole situation so not being pushy was a big plus for me. I feel confident and hopeful about settling my debt because of National Debt Relief. I really appreciate the help.
Reviewed June 28, 2017
We have lived on our credit cards for the last 5 years or more and it has been out of hand for too long. We didn't know what to do to get out of debt and this was our only recourse without choosing bankruptcy. National Debt Relief was very great working with us without making us feel horrible about our situation. We are now in a situation we can handle financially. Thank you NDR.
Reviewed June 28, 2017
It was so much less stressful than I was expecting. The representative helping had a kind and helpful manner and put me at ease, and everyone made sure that I was understanding and on board with all information and actions before proceeding. This has been a great solution for our situation. So thankful it's here and to be dealing with nice people at this stressful time.
Reviewed June 28, 2017
William ** was a very big help to me in explaining exactly how the program works and if I need or have any questions who to contact or I may contact him. I would recommend to everyone. William took his time with me and has called back when I've called him in a timely manner. I also spoke with Monica from the welcoming committee and she was just as help and pleasant to speak to.
Reviewed June 28, 2017
The whole program was explained to me, there was a lot of information. Hopefully I will have a better understanding when I get a copy of the program. Everyone that I talked to was very professional and polite. Will be looking for my packet explaining more thoroughly.
Reviewed June 28, 2017
All the reps were very nice and they made me feel very comfortable and signing up with your company when I had to sign the forms they helped me through the process. They went over and above to help me with this process. I want to thank you for being there for people like myself.
Reviewed June 28, 2017
Chris ** was amazing. I went with your company because of his professionalism and expertise. I am not sure of how this works but he made it seems easy and was there to answer every question every time. He always got back with me in a timely manner.
Reviewed June 28, 2017
They have great customer service and are friendly and they explain every question that you have one step at a time. They explain their service that they offer with no pressure on you to sign anything. You have a opportunity to look over everything before signing anything. I would recommend them to anyone.
Reviewed June 28, 2017
I feel the information given to me was helpful and has been going forward as described. My only comment would be to give a call once in a while to encourage the customer in this very long process of debt resolving.
Reviewed June 28, 2017
I found that the program was very helpful and I would recommend it to friends or one of my family. There was a lot of paperwork involved to get started but once you get in the program it is very easy and they are always there to help you. You can give them a call.
Reviewed June 28, 2017
Everyone is very helpful and friendly. They explained everything to me in a way that was easy to understand. The entire process was very quick. Christian was very nice and helpful. He understood the situation I am in. I would recommend this company to anyone.
Reviewed June 28, 2017
From the start Consultant was very informative and knowledgeable. There was no pressure to join; they provided side by side information of pros and cons of other sources. The level of care they have provided in the first stage is very impressive.
Reviewed June 28, 2017
After years of struggling with loan, credit card and bills in collections, I came across National Debt Relief and gave it a try. Within a couple weeks, my creditors were contacted and agreed to work with the program. NDR made everything happen! Now, instead of 10 years, I'm looking at 2 years or less to be debt free. Thank you NDR.
Reviewed June 28, 2017
I started National Debt Relief in is great and relief that I got. Thanks for the help. I recommend to try it and I hope you guys get the same satisfaction with this companies are greater to have. I liked to be out debt final. Can't wait to be clean up debt ones against. Thanks for the help.
Reviewed June 28, 2017
We just started with National Debt Relief, and our first impressions are favorable. Response to any requests on our part have been instantaneous. Our contact is Andrew and his is professional and welcoming, answered our questions so far to our satisfaction.
Reviewed June 28, 2017
I am very happy with my experience so far. I received a great explanation of what the program was about and how it would help me. I am ready to get out of debt and it seems like this is the best way for me to do it. My only concern was my credit score, but it was explained to me that it is going down now just with the debt I have.
Reviewed June 28, 2017
Called and spoke to Keree and she was very professional and very respectful of my situation. She provided several options in determining the best course of action. Upon speaking on the phone after enrollment she walked me through the entire process.
Reviewed June 28, 2017
The Gentlemen I contacted went out of his way to help me. He was very courteous and did not make me feel in any way pressured or guilty about my situation. Would recommend to anyone in extreme debt to call National Debt Relief.
Reviewed June 28, 2017
All representative that I worked with were phenomenal in their assistance, answering of questions to ensure I understood the process and what I was signing as well as the impact to my credit. They were extremely professional. Thank you to all.
Reviewed June 28, 2017
The company has been invariably supporting, informative, and kind when I did not understand or was confused about a process or timeline. I occasionally have to wait on the phone for quite a while. The major problem is they are on the east coast and that means getting up very early on the west coast to contact them before I must leave for school.
Reviewed June 28, 2017
The whole experience was straightforward. All instructions were clear and easy to follow. The agent(s) very helpful and knowledgeable. They were so curious, understanding and provided me such helpful information. I am confident in their ability to help me navigate through my financial hardship. I feel welcome to call and ask any questions I may have without difficulty. The whole experience was great and I look forward to working with them.
Reviewed June 28, 2017
In working with the debt specialist we went through many different iterations of how to address my debt. Each time we talked and I asked questions he would work with me to get the answers, however most he knew. We work many rounds with the underwriters to get a settlement that was fair for my creditors and one I could live with. I would recommend a friend.
Reviewed June 28, 2017
Great client services with wonderful step by step instructions. Adam was extremely helpful and really made my wife and I feel at ease and well informed. The welcome call too was very quick and straight to the point. I will be recommending to my friends.
Reviewed June 28, 2017
My husband got really sick and he ended up having five surgeries. Then I had to use credit cards to live on and it compounded. I got National Debt Relief and they’ve been amazing and helped so much. I like that they keep in constant communication with me. My best praise for them is that they're really diligent in making sure that I know what's going on with my case at all times. I was so worried and stressed because of all the debt. I was really thankful for them for not having the creditors call and bother me, there's peace of mind. I also got rid of all those debts and I was not having so much heartache all the time. They actually saved me from having the problem.
Reviewed June 28, 2017
I am very happy with this Company, they took the time to explained everything in detail and I am grateful that I was able to find a Company willing to help me getting out of debt and treat me with respect and professionalism.
Reviewed June 28, 2017
Couldn't be happier with the process. Still very early but already one less creditor to deal with! NDR staff are very understanding and make the process easy to start. Nice to know there are options available when you feel like you've hit rock bottom.
Reviewed June 28, 2017
The program was explained very well and the benefit to enrolling was too great to pass up. A great deal of stress was relieved and this opportunity has allowed for a peace of mind from the beginning to the end. My application happened in a very timely manner and all representatives were helpful and understanding.
Reviewed June 28, 2017
I appreciate everyone's assistance in getting me started in the program. I will see how my first 6 months go. My goal is to try and pay my debt down before 33 months. I will refer others to the program as well. Everyone is looking for a way to settle debt especially if their income is low, they can't file bankruptcy, or get any type of assistance.
Reviewed June 28, 2017
Professional, easy to understand, quick and knowledgeable. Would definitely recommend. Both Representatives I spoke with on the phone were polite and efficient. The process was quick and the program was explained well and the terms were easy to understand.
Reviewed June 28, 2017
I signed up with National Debt Relief on around 1-16-17. Now I just received correspondence that American Express is suing me and there is no settlement yet. It has been over 6 months and I am very stressed out about this due to what seems to be no visible progress yet. In the meantime, my credit is trashed and I have yet to receive any correspondence regarding progress. At this point I am regretting my decision to have signed on with National Debt Relief. I would like to hear something very soon.
Reviewed June 28, 2017
Very helpful. Explained everything well. Made this experience a stress free one. Very patient and willing to answer all and any of our questions. We would recommend this company to anyone else looking to relieve themselves of overwhelming debt. Thank you.
Reviewed June 28, 2017
Using National Debt Relief was just something we had to do. We took over the care of our grandchildren, which meant added expenses, and we were struggling. I looked them up on the Better Business Bureau and they were the number one company. So far, it's been really good with them. They’ve helped relieve the stress of paying bills and they’ve got one of our high cards down under half. All of their staff have been really nice and helpful, and I don’t have anything bad to say about them.
Reviewed June 27, 2017
When I first signed up I thought the money that was deducted from my banking account would go directly to paying off my cards right away. I'm still getting calls from my credit cards. My credit score continues to tank daily. What's my status with negotiations and starting to pay off my creditors???
Reviewed June 27, 2017
They were very thorough and comprehensive in explaining the positives and negatives of their program. My representative went through the contract with me explaining each aspect. My welcome call went smoothly and fleshed out the details well. All in all they made a difficult decision go smoothly.
Reviewed June 27, 2017
I was so afraid to make the call but once I did I was put at ease. I am very satisfied with everyone who assisted me today and feel confident that I have made the right choice. I am looking forward to reaching my goal and be debt free. I feel like I am getting a new beginning.
Reviewed June 27, 2017
I am very happy with my experience with National Debt Relief so far. They were very helpful to me and I think this will be a big relief for me and my family! I would definitely recommend them to a friend in need. Everyone there seemed to know exactly what I needed to do to resolve my problems!
Reviewed June 27, 2017
My experience with National Debt Relief thus far has been satisfactory. I am just getting into the program so I am somewhat limited in my experience with the company. So far, so good!! I can say the representative was very friendly, and informative.
Reviewed June 27, 2017
I could not be happier with the services that NDR has provided me with. They make me feel as if I am part of a team working together to resolve my debt. I can safely say that they truly have my best interest in mind. Thank you NDR! You're the best!
Reviewed June 27, 2017
National Debt Relief made my experience so comforting and welcoming with a situation that is hard to experience. They explained everything completely and I felt like they had my interest as a priority. I would recommend National Debt Relief to anyone who is in need to get help with their debt.
Reviewed June 27, 2017
The associates that were able to help me with a solution to begin to solve my debt situation were very professional, affable, and patient. I feel that this is the right program for me; I feel relieved. I was worried about the fact that it would take me 30 years to pay off my unsecured debt, but this debt relief service has narrowed it down to only 4 years. They easily earned a 5 star rating from me.
Reviewed June 27, 2017
I was treated with respect and courtesy and didn`t feel judged by customer service. Now I am not alone in this financial mess that seemed like an unmovable mountain. I am now supported in my journey to amend my financial situation before I retire. At least now I am trying to pay back something instead of going bankrupt.
Reviewed June 27, 2017
It was very friendly conversations. They had a plan and explained it very well. Everyone knew what they were talking about. The process was fast and fairly simple. Putting the ad on Facebook was a good idea. Thank you to everyone that helped me out.
Reviewed June 27, 2017
I have been very happy with this company. They were extremely helpful and understanding in a bad time in my life. I would highly recommend this company. They always kept me informed of everything going on and would not make any change without letting me know.
Reviewed June 27, 2017
I have been nothing but pleased with this service. I have struggled to make payments to them, but they are still paying off my massive debt and always work with me. I recently checked my credit and it has gone up by 90 points in a little over 8 months. I think they are doing a great job and the customer service is great.
Reviewed June 27, 2017
NDR did an excellent job helping me through it all. It's scary at first but they made me feel comfortable. Thank you for helping me become debt free. They were always there and always kept me in the loop of what was occurring throughout the entire process.
Reviewed June 27, 2017
Just starting the process. Everyone was very easy to talk to and informative. I am just receiving the welcome letter and need to start the process. I am hoping all runs smoothly and I will be able to evaluate all once I start going through the process. Until then, so far so good.
Reviewed June 27, 2017
So far I have been totally satisfied with this company! Customer service has been awesome! I have been enrolled less than a year and we have already settled three debts. If the future represents the past I see one satisfied customer here. I would recommend this service to anyone who may be having financial difficulties. The relief of not having creditors calling and harassing you has been such a great relief.
Reviewed June 27, 2017
The debt counselor/representative that I lucked out with was awesome. She was very clear in explaining all points of the program and willingly went over things again if needed. The process was relatively painless and did not take as long as expected.
Reviewed June 27, 2017
Awesome people! Very understanding! Breden is amazing! Reps are very detailed and understanding. I like the fact they get it! Treating you with respect. I would recommend to all friends and family. My situation is very common and this is the solution. Trust me.
Reviewed June 27, 2017
Experience good. Looking forward to save some money put back in savings. Get back on my feet so I can retire in for years. Don't have to work so hard. Get my health back. Looking to have more time with family. Mom got dementia. I can spend more time with her.
Reviewed June 27, 2017
Hello and Thank You all for your superior service. We have never had anything but excellent service. The employees all seem well trained and friendly. You changed our lives and for this we thank you. It is always a pleasure to deal with you.
Reviewed June 27, 2017
I am happy with the progress being made, the service people are outstanding, Professional, easy to work with, and I appreciate the encouragement and advice that Customer Service provides. Glad that I found National Debt Relief, now I have hope to get control of my finances.
Reviewed June 27, 2017
Very relieved and less stressed due to your help. I felt very informed and did not know this existed so THANK YOU. Marvin walked me through the process step by step with ultimate patience and kindness. I am very glad that I called for your help...
Reviewed June 27, 2017
It was a real pleasure working with Eric **. He was very patient and understanding to all my needs. He suggested I take the weekend and think everything through before making my final decision to get out of debt. I was able to get every question I had answered. I really appreciate excellent customer service. Thanks.
Reviewed June 27, 2017
We are extremely pleased after working with your representative Paul **. He explained everything wonderfully, he took the time to listen when we asked him a question and did not interrupt. He was very polite and did not mind when I call him back a few more times to ask more. Thanks to him we signed up for the program, he definitely represents your company well and should be highly commended.
Reviewed June 27, 2017
Luis ** showed genuine concern for my situation. He patiently broke down the legal terms of the details to a language I could understand. He went over the guidelines, showed me the math, and was definitely honest as well. He was very thorough. Also, unlike other companies I attempted to do business with to find a solution to my credit situation, National Debt Relief did not deny me the opportunity to help me based on my income. I am relieved to finally have closure with my credit situation.
Reviewed June 27, 2017
Customer service people are very respectful and very helpful. I was very satisfied with the settlements with creditors. I would recommend National Debt Relief to friends and relatives. They are prompt in finding answers for problems that might come up. If the person you talk to doesn't know the answer to question they will call you back quickly.
Reviewed June 27, 2017
Since signing up with this company, I've been treated thoughtfully and respectfully. The debt I had accrued became difficult to manage (although I did my best), but being too carefree, I didn't carefully assess my financial situation until it was a problem. The combined interest rates were a source of stress. Now I just have the paying of my debt done automatically and painlessly. Thank you National Debt Relief!
Reviewed June 27, 2017
I signed up today. The process was easy and Elizabeth explained everything in detail and went over the contract in detail as well. So far the customer service has been great. Not pushy at all. I am looking forward to seeing that light at the end of my tunnel.
Reviewed June 27, 2017
Very satisfied with the explanation of the program as presented to me this day. I'm a little nervous because I've never done anything like this, but your very capable folks have calmed my jitters and I truly appreciate that. Thank you for giving me this opportunity to get back on my feet and stay debt free. I'd gladly recommend you all to friends and family if they needed assistance.
Reviewed June 27, 2017
The person that helped me was very nice and helpful. I did not feel ashamed of my situation. I felt like I had a way out. I felt good that I did not have to claim bankruptcy. I think this will help to raise my credit score after it's all over.
Reviewed June 27, 2017
I was facing a lot of financial difficulties and I needed to find a program that was gonna help me figure out a plan to settle a lot of the cards and debts that I had accumulated. I got National Debt Relief and it definitely ceased a lot of anxiety and worries around just being debt-free and being able to pay off a lot of the debt. Every time I call they take their time to listen to my concerns and answer all my questions. It's how they’re professional. They're very open about sharing what the stuff they're taking and some of it is my settlements and the various details a way of them like there's a portal that I can access and see where the money is going to go.
Reviewed June 27, 2017
I have lots of unsettled debt that is actually becoming very unbearable. I really don't have any choice but to seek for debt relief. I have a wonderful experience with National Debt Relief. Their guys are very wonderful. They respond quickly and promptly and if I have any problem, they fix them. They give me peace of mind. I am being able to pay my bi-weekly payment and it takes a lot of stress off me. Before I have to pay monthly bills for the same card and so far they have settled five of my cards. I would advise anybody with large credit cards to consider using them. It was very, very impressive. I will recommend them to anybody.
Reviewed June 26, 2017
I have had the utmost courteous, respectful service from all staff members of National Debt Relief. It makes me rest better knowing they will be assisting me with getting out of my debt. I am glad I chose National Debt Relief instead of trying to get out of debt alone.
Reviewed June 26, 2017
I was very upset and crying until I got on the phone with National Debt Relief and by the end of the day they reduced my monthly amount that I was paying every month by $1100. I feel so much better and I will now be able to breath a little more each month and build up my credit as well. So happy to have found them. Awesome experience and very knowledgeable.
Reviewed June 26, 2017
Great operation. Many thanks for the help I have received. Would recommend your services to anyone. When I reached out for help, I received it immediately from people without judgement. Had fallen into debt after Cancer and Muscular Dystrophy sent me onto Disability. Before these events I had never carried any debt in my life.
Reviewed June 26, 2017
Staff at National were respectful and courteous, very non judgmental. I appreciate their interest and their upfront discussion of their program. I would encourage anyone with debt issues to contact this agency for solutions to their problems. I am grateful to National for their superb professionalism.
Reviewed June 26, 2017
Very descriptive. Answers all my questions. Informative on all aspect. Finance freedom. Sigh of relief with all the possibility of having all debt collectors to stop calling and being out of debt soon. Informative on all the options available to me without filing for bankruptcy.
Reviewed June 26, 2017
Answered all my questions and concerns. Very fast at setting up the program. Always returned calls on time. Easy to understand explanation of how this works. Responded to emails in a timely manner. Able to work through any problems fast. Great job.
Reviewed June 26, 2017
Debt consolidation of unsecured debts, credit cards. The reps were knowledgeable, benevolent, eager to assist. Helped me make the right decisions when I was confused. I had my doubts at first but they offered hope. Hardships come to all. It does not show favoritism.
Reviewed June 26, 2017
The program was explained clear and in detail. The people were all kind, and helpful. A relief and a great experience. Thank you. I am not very clear about where I am going, how to get there and the process of success that will be achieved.
Reviewed June 26, 2017
From the beginning the Sue was so kind and each time I have called in I have been met with respect. The negotiators does a absolutely fantastic job. They seem to always work within my budget. I am extremely satisfied.
Reviewed June 26, 2017
Everyone has been great and explained things very well! I feel empowered in my choice to you National Debt Relief. Instead of 35 years at minimum payments, I'm looking at 2 to 3 years to be debt free from credit cards. It's a great feeling to know I only have 1 place to pay each month too.
Reviewed June 26, 2017
My first time - It's been great, thus far. No complaints. I expect good things in this relationship. Been a long time recounting these debts. It will be a relief getting them out of the way and to have good credit once more. I was at my wits end for months/years.
Reviewed June 26, 2017
Explained things in a pretty well manner. Helped you understand things. When asked questions, answers were to their knowledge and they knew what they were talking about. Get back to you really fast to help out. Make sure you truly understand the process.
Reviewed June 26, 2017
Daniel was very friendly and explained the program well but also took the time to answer my questions without rushing me. He was fast and called me back when he said he would and never sounded annoyed or frustrated with me. I'm looking forward to being debt free!!
Reviewed June 26, 2017
The customer service was fantastic. Everyone I talked to answered my questions and told me they were there to help me get out of debt. They went step by step through the program to make sure I knew what was going to happen. The people were friendly.
Reviewed June 26, 2017
I have gone back and forth for quite some time on what to do with all my debt. Although I could pay my cards I was making minimum payment and then turning around and using that little bit to get by until next time. It all had to stop!! Everyone that I worked with at National Debt Relief was so understanding and fantastic to work with. It made a usually stressful situation much easier to deal with.
Reviewed June 26, 2017
Cautiously optimistic!! Too soon for a final review. Just got involved with the program. I feel confident I made the right decision. Everyone has been very helpful and has my best interest as their goal. Looking forward to seeing my problems resolved and I feel confident I made the right decision.
Reviewed June 26, 2017
The people at National Debt Relief really helped me out a lot. I had no idea how to get out from under the debt after a job loss and they were able to help me. Each and every time I called or they called me everyone was professional, courteous, and mostly kind! If I had a problem with anything they would take the time to explain it fully till I understood. I am very happy with them but I do hope I won't need their services in the future.
Reviewed June 26, 2017
Mr. ** was excellent. He answers all our concern and was very nice to talk to. Have us the information we needed. Made us feel a lot better. My husband has been in very poor health and I have taken time off to help him. This made me make no money.
Reviewed June 26, 2017
Your staff is very friendly and knowledgeable. There is no shaming coming in on the other line, and they are able to answer all of the hard questions. I was taken care of by several individuals through seamless transitions, very good. So far so good!
Reviewed June 26, 2017
NDR made our experience so easy. Being in debt is stressful and they took all of that stress away. They explained the process in a clear manner so it wasn't conf. All of their representatives were professional and friendly. They have some of the best customer service reps in the industry!!
Reviewed June 26, 2017
Sue was very patient, helpful and knowledgeable. Sign up experience was very personalized and friendly. National Debt Relief did the heavy lifting of gathering the account information for review and was very thorough in describing the pros and cons of the proposed solution.
Reviewed June 26, 2017
As of this moment, I am 100% satisfied with all aspects of program. Very professional and courteous staff. Guide book is an excellent tool. Easy to understand. The site is very user friendly. I've should started sooner. But I have no regrets.
Reviewed June 26, 2017
Very friendly, reliable people. Made sure the proper and completed paperwork was done. Not pushy. Making us feel comfortable and not demeaning. I will certainly refer you and also want to say the cost of the program is effective too. Thank you everyone!
Reviewed June 26, 2017
Being treated with much respect and understanding of my financial needs. All changed when I was replaced at my former job. Angel ** has been very thorough explaining how this program works. Once I get back to work I will strive to make additional payments so that it will take less than 36 months to settle this loan. Thank you so much for all the help I will receive from National Debt Relief.
Reviewed June 26, 2017
The company was very helpful. Most of the time the folks who I spoke to on the phone were very helpful, and patiently explained each step of the process to me. Even when I forgot to get in touch they would call me several times to leave voice messages as well as send emails.
Reviewed June 26, 2017
My experience with National Debt Relief was excellent. The only thing is that they took a little bit more than the time I was expect to finish everything. Other than that I recommend you guys. Thank you for helping me. God bless you all.
Reviewed June 26, 2017
The best... great communication and great customer services. Each person I spoke with was understanding and ready to help. They both explained everything to where I understood what is about to happen. They both were very compassion and know the product well.
Reviewed June 26, 2017
The customer service was a plus... both people that I talked with was very helpful. Eric ** was very professional at helping me get started with the program. The lady that did my welcome call was very down to earth and made it very comfortable for me to talk to, can't remember her name though. I would definitely refer a friend to this program if and when someone would need financial help. I look forward getting debt free with the help of your program.
Reviewed June 26, 2017
Yes thank you to all whom have helped me & educated me on things throughout & are always just a phone call away if needed!! Thank you all once again & I hope our path will pass again if I need to call for help!
Reviewed June 26, 2017
The National Debt Relief have solve my problem for me. I was desperate over my debt but since I heard about them and contact them about eight months now I have been saving to build up my credit again. I recommend to everyone who is indebted to call.
Reviewed June 26, 2017
I took one star away because I had to pay $300 more than estimated. Money is very tight for me so that was disappointing. I'm glad that I was able to pay that extra $300 monthly and not all at once. That helped but was still inconvenient. All in all everyone was good to me, I canceled my debt program with another company because one of the employees gave me an attitude problem.
Reviewed June 26, 2017
Great to deal with and will fight to get you debt free. They are always on your side. Their customer service is great and their staff is friendly and always willing to help. They provide a wonderful service for people who are upside down in debt and don't want to go through bankruptcy.
Reviewed June 26, 2017
Take cares of me and always doing everything they can to help… Good customer service and very patient on explaining everything. They explain everything in every small detail... They make everything easy for me and simple... I would recommend this to my friends...
Reviewed June 26, 2017
National Debt Relief has settled the account that I was most worried about within less than a year. They are very responsive to questions and I appreciate every bit of help. I hope to settle all of my accounts, eventually, so that I can begin anew and I have faith that National Debt Relief will help me do that.
Reviewed June 26, 2017
Although I'm only in the early stages of my debt relief process, I am already very impressed by the professionalism of the NDR debt specialists. If the rest of the process goes this smoothly I will certainly be a very satisfied client.
Reviewed June 26, 2017
I had been involved with a different credit/debt consolidation company and when I looked at the ad I decided to give National Debt Relief a call. I talked to them for a few minutes and I decided to go ahead and start doing the debt relief with them. The rep who I had the initial conversation with described the program. When I heard that they could work with my high interest loans I'm being convinced but other interactions I've had is when they called or emailed me about a settlement that they come to set and I'm well satisfied with that. They're doing a great job and I'm happy to be working with them because it's brought my debt back to a manageable level and I appreciate that.
Reviewed June 26, 2017
I retired and I'm tired of paying the creditors 18-20% interest. I was throwing in a little more than the minimum each month but it didn't seem to make that much of a difference. This past September, I looked into debt relief and read through it. National Debt Relief contacted me and they were able to settle one of the bigger debts for a very surprising amount. They asked if I could add more money for three months and I did.
This is an embarrassing situation but National never ever made me feel embarrassed or feel like I was ripping somebody off. I’ve been ripped off for years and years with creditors. I figured that if they wanna settle, I’d be glad to do that. It took a few months but after that, National was able to satisfy two of my debts very quickly for less and a half of what I owed which was amazing. I've only been with them since this past October but I'm very pleased. Hopefully, they'll contact me again and let me know they got another one taken care off. I've recommended National Debt Relief to people and they may have contacted them.
Reviewed June 25, 2017
I was a little leery about using a debt relief company but I'm so glad I did. I had always paid my bills on time but found that I wasn't going to be able to keep up. I signed up for National Debt Relief and what a relief it was. They have settled all my debts to about half of what I owed. They also kept creditors from suing me and straightened out my credit reports... I've learned my lesson with credit. I will not be using it except in a dire emergency ever again. Thank you National Debt Relief!
Reviewed June 25, 2017
National Debt Relief has been a true relief. I had a lot of medical expenses and was out of work or underemployed for a few years. The debt became unmanageable and I was unable to keep up with my payments. I have been in this program for two years and National Debt Relief has established a monthly payment plan and negotiated with debtors on my behalf to resolve large accounts. I'm halfway through and couldn't be more pleased with their services.
Reviewed June 25, 2017
Consistent peace of mind. Since the instructions given are followed through, it gives me the assurance that I did reach out to the right organization for help for my need to pay off my debt. NDR takes their position seriously in helping their clients by working with the creditors to reduce the debt of their clients. Sorry, but my situation began to overwhelm me, but am grateful that NDR was there when I reach out to this organization for help. Thank you National Debt Relief. I would definitely recommend NDR to anyone I know who would ask for help.
Reviewed June 25, 2017
So far my experience with National Debt Relief has been a good one I have never dealt with this kind of program before, but everything has been explained to me and I feel this will be better than bankruptcy. I am hoping to be able to cover all my usual bills with this project.
Reviewed June 25, 2017
Email or phone questions they're on it! They respond to our questions in a timely manner in a very professional way. Although, the process is taking long! I just wanna be able to pay our debt and have the creditors stopped calling when we already change our contact numbers.
Reviewed June 25, 2017
I could finally breathe a big sigh of relief! I was finally getting help and doing something constructive about my Credit Card Debt. Everyone at National that I came in contact with were very professional, extremely helpful and non judgmental. Exactly what I needed to kick my life back into gear. Thank goodness I got the courage and called them. I'm very appreciative for their help and guidance. Peace of mind!
Reviewed June 25, 2017
They are all very friendly and helpful! They have been helping me get out of debt for 4 months now and I've been less stressed and feel better about getting my debt under control! If you are wondering if you should try them out do it! Don't wait another stressful day more. Give them a call!
Reviewed June 25, 2017
Love the friendly and great service. Complete explanation of services and how they help. They are great at calling and letting me know what is going on. They respond to all my calls and give me simple answers to my questions.
Reviewed June 25, 2017
I am thankful for the speed in settling my debts. Couldn't be more satisfied. National Debt Relief continues to make my life one step closer to debt freedom. I recommend National Debt Relief to anyone who is drowning in debt. Thank you National Debt Relief.
Reviewed June 25, 2017
Great People. Always a person there to help not the long computer "... Press 3... For this now press 8..." The people always seem courteous and willing to help you through any and all the steps they and services they have to help you.
Reviewed June 25, 2017
I tried to look around for some prices and National Debt Relief was the top one on my list. So far, I have a great experience with them and I am a satisfied customer. Their enrollment process was really great. They asked a few questions and if I actually have some problems that I need to take care of immediately. The debt relief counselor has great knowledge and professional. I'm still in the program and I am getting my credit score up and I'm happy.
Reviewed June 25, 2017
We were getting head over heels in debt and so I decided to look into debt relief services with NDR. Their representatives were courteous and were able to answer the questions I had. Working with them has made things a lot easier money-wise.
Reviewed June 24, 2017
I was informed when I called NDR that my financial hardship could be resolved. They structured a reasonable plan to follow and let me know upfront that resolving my finances was gonna take time. So far they have managed to make a settlement with one of my creditors in a short time. If I continue with the outline they provided, I should reach my financial goal in about less than three years. Less if I provide additional funds to my own account, which I plan on doing. NDR, provided me with a means of paying my creditors and avoiding bankruptcy. Thanks NDR.
Reviewed June 24, 2017
Half way there and NDR has help me with a lot of credit card debt and got us a lot off our credit cards, however hasn't been so great with medical debt so it's 50/50 on how I feel. Can't wait to be done though.
Reviewed June 24, 2017
Excellent service. Already settled on 3 cards and everyone speaks with me in a very professional and friendly manner! The process has been simple and efficient as well. Thankful that I am able to respond to acceptance emails via email.
Reviewed June 24, 2017
NDR was a Godsend. I was finding it impossible to keep up even with the minimum payments after making several large purchases to get a new (to me) house in living condition. Other offers for help were definitely NOT to my advantage. I have recommended to friends and relatives!
Reviewed June 24, 2017
The decision to do this was very hard and a bit scary. I was treated with respect and patience. All my questions were answered thoroughly and completely. I was not made to feel like I was a failure. The representative and I were a team with one mission... to clear up my debt.
Reviewed June 24, 2017
This process went well until the very end. In December 2016, we asked for our final payoff. It was given and the draft was submitted while I was on the phone with them. A few weeks later they called and said we owed MORE money. They still call every few weeks saying that it wasn't paid in full. I have a witness to the phone call, and it was made plain several time that we wanted to complete the payoff. Their refusal to provide final program "graduation papers" has left an extremely bitter taste in my mouth. They got all of my creditors paid off, and I am happy about that, but then they don't want to acknowledge completion.
Reviewed June 24, 2017
The worry of my inability to pay off my debts have been lifted with this program. I am so grateful. Some of my accounts have already been paid off; with others being worked on. I can begin to see light at the end of the tunnel. I can actually see my debt being paid off in my lifetime. Thank you so much.
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