National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 7, 2017
National Debt Relief so very helpful! I thought I was going to fall into debt for years but National Debt Relief made it possible to live! To live a life without so much worries about your fiances problems. They helped me sort out so many problems I could of had and continue having by using resources to their knowledge. I thought impossible but they really pull through to help! Thank you so very much!
Reviewed Sept. 7, 2017
We really appreciate National Debt Relief for helping us through this difficult financial hardship my wife and I were going through. We would highly recommend them to our friends and family. They handled everything professionally and very quickly for us.
Reviewed Sept. 7, 2017
I'm grateful there's such thing as a debt relief program. I was drowning in minimum payments and not having extra money. I've been in the program for two months and at first I had collection calls but they took care of that right away. So far I am happy with the program. Thank you NDR!
Reviewed Sept. 7, 2017
I am now debt free. I had over $30,000 in credit card debt. I called National Debt Relief and told them my story and felt no shame or judgment from the person I spoke with. They managed to reduce my debt by about one third, some accounts more than half. The monthly payment was less than half the total of all the credit card payments. I had an issue with one account where I was served a summons to appear in court and that was quickly taken care of. The process lowers your credit score considerably but my scores are now within the "good" range so I am happy. This has all happened within the past three years. I cannot be more happy with the results I received from National Debt Relief and their customer service is second to none.
Each representative that contacted by phone was friendly and considerate and knew their jobs well. I am happy to say that I no longer live payday to payday, have money to spend when I need it and my credit score is rising nicely. Most of all I have peace of mind and feel in control of my life once again. A big thank you to National Debt Relief and all of its employees.
Reviewed Sept. 7, 2017
I was having debt problems and looked to National Debt Relief to see if they could help. The customer service representative was very helpful and not judgmental. They were able to put together a plan that would benefit me without going further into debt and it’s been working out well. I should be debt free in about another 9 months and I thank NDR for that.
Reviewed Sept. 7, 2017
Friendly, explains every single detail of the program, answers any questions you may have, walks you through the process step by step. These people really care about those they are helping. I'm new to the program, first step I was happy with.
Reviewed Sept. 7, 2017
Both people I spoke with were very professional & explained and answered questions knowledgeably. They were able to do exactly what I was looking for and needed. Feels great to have the pressure off but still know you are taking the responsibility to pay your bills!
Reviewed Sept. 7, 2017
So far everyone I have been in contact with has been friendly, knowledgeable, helpful, and informative. They appear to be efficient and explain information thoroughly. This has helped to alleviate fear and concern. Thus far my experience has been satisfactory.
Reviewed Sept. 7, 2017
National Debt Relief was very thorough and very supportive. They handled everything, taking the stress away, and achieving the goal of getting everything paid off and settled. They always communicated well, and contacted me every time they needed input to find resolution for all concerned.
Reviewed Sept. 7, 2017
This was the best phone calls I have made. Robin and Richard were so helpful, answered all my questions. They both walked me through every page, explaining everything as we went. Thanks to Robin and Richard, you made my decision very painless. Thank you.
Reviewed Sept. 7, 2017
So far all the customer service representatives I have spoken with have been very professional and helpful. They have answered all of my questions. They have been very informative and give me updates as needed. I can't wait until I start to see results.
Reviewed Sept. 7, 2017
Happy with everything so far. Everyone that I had dealt with so far have been very helpful. Have only been with program for a few months and they have been very understanding about what has been happening with my situation. Also had to call and change my payment date. No problem.
Reviewed Sept. 7, 2017
I'm very unhappy, very dissatisfied. I have not been contacted at all with updates on any of the accounts from Debt Relief but from one of the major bills that they were supposed to be paying they have contacted me three times, one of them twice saying they've have had no contact at all from Debt Relief, saying they wanted to settle the accounts. I want to know where my money is going to. This is ridiculous. This is fraud. I'm contacting the Better Business Bureau in the morning. I want answers. I want my money. I want it now.
Reviewed Sept. 7, 2017
After coming into some incredibly difficult times we were in a situation with around $50,000 in unsecured debt (which we had been paying on consistently and we're up to date). We were in a place where we had no income, as my husband was trying to start a business and I stay home with our three children (aged 4,2, and new born at the time). We had used our entire savings and all the money we had received from selling our home so that we could continue to pay our bills. We found ourselves between a rock and a hard place. It was either find help or file bankruptcy. I started looking at some options and after looking through the BBB and other websites for a trustworthy company the outlook seemed grim. Debt settlement may be more common now but it didn't seem like many people had nice things to say about any companies. So I called the one that had the most positive reviews. That's how we got into contact with National Debt Relief.
I spoke with a man on the phone a few times before my husband and I decided that this was our best option. We were able to put all but one of our credit cards on the plan we worked out (the credit card was attached to our bank account and it was the smallest of our debt anyways). We have now been working with NDR for about 4 months and we just agreed to a settlement for our largest amount of debt (half of our total unsecured debt). I nearly cried when I spoke to the agent on the phone who explained that they were able to work out a deal to pay less than 40% of the total amount of that debt. I can't even begin to explain the relief I feel.
It is our first settlement and I know we still have a ways to go but I feel absolutely confident that NDR is going to help us through. There is always a friendly helpful voice on the other line willing to talk with me and answer any and all of my questions with professionalism. This may not be the answer for everyone but with our credit scores taking serious hits from not having an income to pay our debt this was the absolute best choice for us.
Reviewed Sept. 7, 2017
When I have called the 2 times to get information on my account it seems like the customer service reps do not know what answer to give. It is like they are trying to get off the phone to get to the next person. Also I have signed everything via electronic and then they want a hard signature for some stuff and want you to fax it. I did that but now I have to wait 24-48 hours to see if they actual got the fax, just seems very lackadaisical. If I was to do this over I would not choose this company.
Reviewed Sept. 7, 2017
The service was outstanding and EVERY associate I ever spoke with was helpful, professional and compassionate. I was so very pleased from my first contact to the last. Everyone there made a difficult situation bearable. I was kept informed on my progress and even contacted on a regular basis just to ask if I had any questions. It was amazing to say the least and now I am debt free even 2 years later! THANK YOU!!! I would highly recommend National Debt Relief to EVERYONE who is looking for a light at the end of the tunnel!!!
Reviewed Sept. 7, 2017
I was drowning in credit card debt from years of reliance on necessities before landing a job that would pay me a living wage. I contemplated bankruptcy, but after research found the existence of debt settlement companies and specifically National Debt Relief. I decided to take the plunge and enrolling in the program was one of the best financial decisions I've ever made. The enrollment process was easy to understand and painless thanks to their great customer service representatives. They answer all your questions thoroughly and explain what to expect over the course of the program. You can enroll many different types of creditors and they will work with them all to settle and reduce your amount owed. If you are looking for a better alternative to bankruptcy, this is the way to do it.
Reviewed Sept. 7, 2017
Great customer service. Easy to do. Nothing was ever lost. All information was in one place so any customer service member could give you an update. Easy to get ahold of anyone. With all the paperwork that goes back and forth you can do it via email and submissions are easy.
Reviewed Sept. 7, 2017
The employer who aided me on two different occasions were very caring, open about my options, and explained everything to me so I could understand and then asked if I had any more questions. I loved my experience with them.They were the best team of people to work with.
Updated review: Nov. 3, 2017
So far so good. The job, task at hand is getting done. When I need information customer service is always readily available and quick to response. They are happy and good-natured. I definitely will recommend this service to all in need. Thank you!
Original Review: Sept. 7, 2017
I have been in the program about six months. I realize this is not long and not much happening but as of now there has been virtually no communication. I have forward emails to NDR but again no communication. I only hope at this point issues at hand are being monitored.
Updated review: Dec. 20, 2017
I am more satisfied now that some of my debts are being negotiated. I have been very scared about not being able to pay my bills like I did when I had a better job. I felt like my money was being taken and nothing was being done. I was afraid that I had made a terrible mistake, but I feel a little less nervous.
Original Review: Sept. 7, 2017
Money goes out of my pay check 2 times a month and nothing is being done. I just want to know if anything will ever be done. I think I have made a big mistake here. I should have tried something else first.
Reviewed Sept. 7, 2017
Everyone that I've talked to has been very friendly and professional. They have been patient and answered all my questions thus far. I look forward to putting this huge debt behind me once and for all. I didn't realize I could put in one of the loans I currently have into this one. This is going to save me over $300/mo and cut my payoff down from 30+ yrs to 3.8yrs. AMAZING. Thank you!
Reviewed Sept. 7, 2017
We had put this off for months, dreading it. It was so easy, a few questions and NDR done the rest. Sam was so nice and helpful and was the lady with underwriting. This was a blessing to us and we are so thankful to be part of the NDR family. We feel a huge sense of relief.
Reviewed Sept. 7, 2017
I was initially quoted to be in the program for 2 years. In actuality it was 5 years before I completed the program. Yes National Debt settled my debts but not at the percentage I was happy with, most were settled for just over 50% of original debt + late fees and penalties so it was incorrect to begin with. FYI, National Debt collects 20% of the final negotiated settlement. I thought it was a conflict of interest because while I had the right to refuse a settlement for a better deal. Eventually I was told that the attorneys couldn't do any better and suggested that creditor be taken out of the program. That totally defeated the purpose of going with National Debt if they were willing to throw a credo to out of the program.
Also nickel and dime watch the fees for making payoffs and if you are served with court papers. They did the bare minimum, as a former paralegal I have settled debt for a firm and found I could offer pennies on the dollar with amazing results. There is no difference here except by hat that National Debt gets paid more the more you end up paying. If your expectation is to get a settlement for less than 40% then know upfront National Debt may get 1 or 2 to settle for that but the bulk of my settlements were at least half + 20% so I actually paid closer to 70%. I graduated from the program and hope never to use this company again.
Reviewed Sept. 7, 2017
When I called National Debt Relief Mr Valeri ** was very patient with and took time to run me through the whole process. He was great. Also the ladies on the welcome department were very knowledgeable and very nice. I am looking forward to work with your company to get me out of this mess. Thank you.
Reviewed Sept. 7, 2017
Mr. Devon **, Debt Specialist and Mrs.** from Client Success Team, has been the most professional team. They answer all my questions and understand my anxieties. Thank you everyone and I am looking forward to completing my program as agreed.
Reviewed Sept. 7, 2017
When getting set up with National Debt Relief, it was easy and the service was great. I felt like I was being helped. Since getting set up, I'm not sure I've been contacted and had someone check in with me since after the initial welcome call(s). On my own time I have seen that NDR had started talking to one of my creditors (by changing the phone# on my account to theirs). I wonder if they've reached out to me though. I get a lot of random #s calling me these days (which I can only assume are collectors), but I recall NDR telling me when they call, it comes through caller ID as a local phone number.
I'm usually always at work when they call, and without knowing who it is, or a voicemail to call back, I can't answer any call at any given time while working. Not sure if this part applies to NDR, or it's just my personal experience w/ being paranoid kicking in. Wish I had a little more of a check-in process... like an email or a call/voicemail. That is all. I haven't seen any progress, with the exception that my account has money built up, so it's hard to give a real review on what I'm satisfied with, aside from the initial set up calls.
Reviewed Sept. 7, 2017
I'm very thankful to Sarah. She was warm and very informative. It was nice talking to her. She didn't try to push me into your program. That I was thankful for. I am looking forward to being debt free. The welcome call went well. Thanks.
Reviewed Sept. 7, 2017
Well I feel that from day one they explained everything to me from the first word and signed me up. I was surprised how first they took care of 4 credit cards for me and saved me I feel a ton of money. And they were quick to call me when it was time to get a deal done and I appreciated how it all works. I want to thank the staff for all the help and getting me the help I need. If I rate it percentage wise it would get an A. Have a great day enjoy.
Reviewed Sept. 7, 2017
We realized the debt we had wasn't going to be accommodating to our realistic reasoning. However, after National Debt explained that we needed money into the usable account we did see our 1st big debt go away. We had tried by ourselves to get Discover Card break even and they said they wouldn't move. The 3 accounts that still haven't been done anything with, I really hope that the National Debt negotiators get done. I really don't think should be taking this long.
Reviewed Sept. 7, 2017
I had a very good experience. Everyone was always very professional. They help make a bad situation not seem worse. I would highly recommend your services to others. Everything was done in a very timely manner. Great company with great employees that work for them. I appreciate all that was done for me.
Reviewed Sept. 7, 2017
Very responsive to questions and willing to help when needed. Returned phone calls quickly. Very professional and nonjudgemental of any situation. No pressure to make a decision on the program. Patient during the start up process. No repeat phone calls.
Reviewed Sept. 7, 2017
In almost 3 years I've managed to get out of high interest credit card debts with the help of National Debt Relief. I had a lot of different cards and was paying the minimum and could barely make it. I've been disciplined and now see light at the end of the tunnel!! I've learned a lot about spending, necessity vs luxury and now credit rebuilding. I didn't realize how certain things affect your credit score. So glad I decided to take this route or it would have taken me years to pay off my debts and with all the interest accruing it would've cost me a lot more!! Thank You NDR!!!
Reviewed Sept. 7, 2017
My wife and I have signed up with National Debt Relief. They have been very professional and easy to do business with. They are very knowledgeable and go above and beyond to ensure we understood our options and how the program works. I highly recommend them to anyone in financial trouble.
Reviewed Sept. 7, 2017
Excellent program. We have been very pleased with the services we been provided. Anytime we had an issue it was resolved quickly and accurately. I would highly recommend National Debt to anyone that I thought it would be good fit for.
Reviewed Sept. 7, 2017
They have made things so easy for me and now I'm almost finished. My credit score is returning to good. I appreciate the help National Debt Relief has provided. The did a great job negotiating with creditors and saved me literally thousands of dollars. I'm grateful. Would highly recommend!
Reviewed Sept. 7, 2017
Very excellent and well knowledge personnel. They are very thorough on explaining about the process. It took them so fast to get some of my few loans consolidate and I still have few more. I truly believe things will get resolve in timely manner if not sooner.
Reviewed Sept. 7, 2017
From the very first call, I felt as if the representative truly cared for what I was going through and wanted to help me. We started the initial paperwork with no promises but an assurance that NDR would do everything they could to help. The representative made two follow-up phone calls as well as an email not to talk about the program, but to say hello and see how I was doing. I can't say how much that impressed me!
During the course of clearing my debts, I was kept informed of every step along the way and there were times when I could not make the agreed upon deposit, I just made a phone call and explained my situation and they worked with me. The whole thing took about a year and a half and NDR saved me at least 60% of what I would have paid otherwise. I was always treated with respect and was able to pay off my debts with dignity. I have recommended NDR to EVERYONE I've come across that are having trouble making their debt payments.
Reviewed Sept. 7, 2017
I like the program, however it's very difficult to get them to work with you if your financial situation changes. My medical expenses more than tripled (from $300 to $1000 per month) and I have to call them every 6 months and practically beg them to keep my contribution at $250/2 wks. Initially, I told them all I could do was $500 a month, and that was fine. Then they started nickeling and dimeing me - an extra $50 for this agreement, and extra $20 for that one. Eventually I was up to over $700 a month. I make $800 every two weeks, so almost half of my income was going to this. Then the medical bills changed. It's a good program but they need to be more compassionate toward people's financial situations.
Reviewed Sept. 7, 2017
Everyone has been so helpful on the phone and I can definitely breathe a sigh of relief from my debt. I am still in the early stages of the process but I have faith that all will go well. I know the end is in sight and I just have to trust in the process.
Reviewed Sept. 7, 2017
So far I have had great experiences with NDR. The person who signed me up was very knowledgeable, patient and caring. Everything was done in a very timely manner. The site is very easy to use and allows you to see that they are very trustworthy with your account monies. You have total control of what is going on with everyone involved.
Reviewed Sept. 7, 2017
Everyone I have spoken with so far has been the most respectful and professional! That goes a long ways with me! I had no clue about debt consolidation and they have explained everything to me in great detail! I would recommend this company to anyone that is drowning in debt and looking for a way out!
Reviewed Sept. 7, 2017
When Michelle call me back and ask me how she can help, I understood there were here to help. My experience was pleasant and helpful. Michelle took me step by step and explain what to do when my credit will be impact to the end of the process and creditor.
Reviewed Sept. 7, 2017
Glenn was great and very helpful. Process was quick and easy. I appreciate how fast the process was. I look forward to finishing the program asap. I will recommend your system to others pending everything works out. Regardless I will recommend Glenn. He was awesome.
Reviewed Sept. 7, 2017
This company works closely with the client and makes sure there are no misunderstandings. They have been very upfront with me and I appreciate it. They are easy to work with and stay in touch by phone to explain what they are doing and when they plan to do it.
Reviewed Sept. 7, 2017
When I called today just to inquire about information, I was carrying a lot of stress on my shoulders not knowing what I should do. Charlie did an excellent job to reassure me that everything would be okay. He made some suggestions and I followed through with a great result. By the time I got off the phone I felt like I had a big weight lifted off my shoulders. I can have my debt paid off in 36 months! Excellent customer service with Charlie and Stephanie! Such a great experience and this is just the beginning! Thank you for a second chance and saving me from having to file bankruptcy!
Reviewed Sept. 7, 2017
I looked into relief help because of my situation and working with National Debt Relief has positively affected my life so far. When they started helping me, I've asked them questions and everything has gone smoothly.
Reviewed Sept. 7, 2017
I was looking for ways in which I can consolidate my debt and I found National Debt Relief online. I did some research about it and realized this might be a good company for me to call. The team was extremely informative. One of the things they said to me was that they would consolidate my credit for really low and I understood the concept clearly because they explained to me how they were going to go about helping me relieve my debt.
The company that NDR partnered with and actually assisted me in making a statement, has escrow accounts such that they can use that money to pay my creditors. They talked to a company to get me a loan to make those payments so that I can start rebuilding my credit at a faster rate for a faster time. I would definitely recommend National Debt Relief to a friend but in the end, each person has to decide if the company would be a good fit for them because it’s not an easy decision.
Reviewed Sept. 7, 2017
National Debt Relief was cut and dry as far as what was being told to me. There were some factors that the other companies could not explain to me directly, like costs, that I could not understand. We've been with NDR since February and setting up for their program was okay. We did that through phone calls, emails, and fax. NDR settled one account and they are working on some others. Some things do take a minute but I can understand. I looked through the statements and will call them to get a couple of questions answered. I want to make sure it is what they explained to me. Working with NDR has helped in not having the creditors calling my parents all the time. My parents are both sick and NDR has taken some weight off their shoulders to help them.
Reviewed Sept. 7, 2017
National Debt Relief sounded on TV like I could call them about taking care of some of the debt that I owed so I called them. The team worked with me and they did good. They’re really friendly with a good attitude. They understood where I was coming from and what I was trying to do. They were always courteous and they would answer any questions that I had. They would call every time one of the payers that I owed was ready to settle. They took care of that for me and they'd ask me if I was okay with what they wanted and they'd say that I had enough money in my account to cover that. That happened two or three times. As a matter of fact, right now, I only owe two companies. That’s the Home Depot and Target. Three of them have been taken care of.
Reviewed Sept. 7, 2017
National Debt Relief is getting me out of debt. I paid off three to five already while they are still working on the others, doing all the negotiating with the creditors. It’ll be another year before I get through the program. Everything’s positive so far. And I’ve been getting great customer help. They’re prompt and they’ve been calling me before they do any arrangements or agreements. I had no issues and they’ve been perfect up to this point.
Reviewed Sept. 7, 2017
My credit card bills were alarming so I looked into relief help. I saw National Debt Relief on the internet and I had perfect dealing with their team. However, they’re a little slower in paying off the bills. They said my credit would get worse before it gets better. But right now it's worst. They dropped some of my credit cards because it was all paid off by one of my daughters. And, they add up all my debt but if it’s below $500, they couldn’t give me the lump sum. Overall, it's just a long process and they're taking too long to settle.
Reviewed Sept. 7, 2017
I needed help with my situation so I gave National Debt Relief a call to see if they could help me. It's great dealing with their team and they're doing a lot of progress. They're very patient with me. They helped me out on a situation that I was stuck with. I couldn’t pay so they gave me a month or two and now I'm paying. They're still helping me and doing what they got to do for me. Everything’s running smooth and on schedule. The process has been going very lovely and a lot better than what I predicted. I sleep much better at night time knowing that NDR’s helping me. I recommended them to two more people from my job, and NDR has been helping them the same way they’ve been helping me. These people stand by their word.
Reviewed Sept. 7, 2017
Whenever I did an inquiry with an issue I had, National Debt Relief gave me a decent way of knowing if it's a ball in their court or my court but more or less, they took care of it. They were responsive and extremely courteous and knowledgeable. The program is still in process and still have around two and a half years to be done with them, but so far, everything seems to do well. Overall, it's been a relieving and wonderful experience with NDR.
Reviewed Sept. 6, 2017
My experience with National Debt Relief was great customer service was nice. Within two years I was debt free. Thanks N.D.R. I would recommend anyone give this company a chance to get you back debt free. Thanks again for your help.
Reviewed Sept. 6, 2017
Orion and Felicia were both very thorough in their explanation of the program. We had a full understanding of NDR protocol before starting the program. Very helpful in getting us started. We only hope there are no litigations in our future.
Reviewed Sept. 6, 2017
The most great debt relief! It took me three years to pay off my debts. After paying all my debts my credit returned to be good. National Debt Relief is safe, reliable and above all very good customer service. Thanks to National Debt Relief for your work and your help.
Reviewed Sept. 6, 2017
Very professional and thorough. First impression was great. Looking forward to a healthy relationship during this process. The process was well detailed and all questions answered. I did a lot of research on the best debt relief business out there and from the professionalism I’m sure I have made the right choice.
Reviewed Sept. 6, 2017
NDR helped me a lot little by little to settle my debt. They are very supportive and always available if you have a question for anything regarding your debt. I would definitely recommend them to all person who wants to get out of their debt. Thank you???
Reviewed Sept. 6, 2017
Great service, and friendly representatives? I have referred several people, can't wait until I pay off all my debt! They keep you updated how the process is going! I'm sorry I can't think you anything else to write but this is a great service, wouldn't mind recommending to anyone!!
Reviewed Sept. 6, 2017
Getting lots of calls but nothing from Debt Relief. Just threats from creditors. I have reached out three times and still hearing they are working on it. I'd like to see some type of action. How long does it take to negotiate? Need to find out how to access funds and do it myself I guess.
Reviewed Sept. 6, 2017
My experience today was phenomenal on the phone with customer service. I love working with this company and very grateful they work well with me. Thank you National for working with me and I look forward to working with you more in the future.
Reviewed Sept. 6, 2017
Great customer service. I have been very overwhelmed with bills lately, they fell very delinquent. David ** was very helpful and very patient with me. He was not done until I was done going over every account three times. Very nice man. Would recommend a friend to your company. I would recommend him. Great experience.
Reviewed Sept. 6, 2017
Great customer service, very knowledgeable staff. I have high hopes for National Debt Relief, I know this is gonna be good for me. I can’t wait to get back on my feet again. The young man who helped me did very well covering all steps and making it sound like a great move.
Reviewed Sept. 6, 2017
My experience was informative. My questions were quickly answered and I greatly appreciated the help. The gentleman was respectful and carried himself professionally. Signing up was scary to begin with and talking to the employees made it easier to follow through with the program.
Reviewed Sept. 6, 2017
I've had to call a few times had some questions. Every time I call I get treated with respect which goes a long ways. So far everything that I was told had been correct. I'm very please with this decision. Hope everything goes as plan. Thanks.
Reviewed Sept. 6, 2017
As of today, we have been very pleased with their services. Within the last nine months we have paid off 5 out of 10 of our creditors. As the process is long, the best advice I can give to someone is read their instructions & do as they instruct! It does work!!!
Reviewed Sept. 6, 2017
We were with National Debt Relief program for 21 months, at which time they transferred us to Liberty Lending from whom they borrowed additional funds to speed the settling of accounts. All was good - until we received the new loan amount from Liberty with a 21% interest rate. When all is said and done I am not sure we have improved our circumstances - yes we had some immediate relief, but the total amount we will pay out is not less than when we started.
Reviewed Sept. 6, 2017
We were unsure about doing this, but National Debt Relief was so helpful and friendly. It relieved all of our fears. On top of that they more than kept their word and got great deals from our creditors. We couldn't be happier with what they achieved.
Reviewed Sept. 6, 2017
The people at National Debt had been helping to reduce my credit card debt and they did contact company. They keep me in post. I'm really pleased with it. I would do recommend to anyone who wants their credit card resolved.
Reviewed Sept. 6, 2017
Abe was very helpful with walking me through the process and getting me set up! I'm beyond grateful and excited to get started on this new path of debt recovery. I will definitely recommend this company to anyone and everyone who asks about debt relief options.
Reviewed Sept. 6, 2017
I am so glad to be able to start my journey to becoming debt free with NDR. I never in my life thought I would be in this situation but I am grateful that these services exist and that NDR is available to help. I am hoping I never have to use their services again and become debt free forever.
Reviewed Sept. 6, 2017
Kudos to NDR for stopping the creditors from calling me and for negotiating substantial reductions in the debts owed. However, NDR fell down on the job in securing final settlement "paid in full" commitments from the creditors, especially Capital One. It took WAY too long -- almost 18 months(!) -- to get a settlement agreement out of Capital One! Also, NDR needs to demand and extract letters from each creditor that they have accepted the settlement amount as "payment in full! Thanks.
Reviewed Sept. 6, 2017
Highly recommend National Debt Relief to anyone, trying to deal with, and ending pay day accumulation. They are highly professional, ethical, and interested in clients' needs and resolvements. As I said earlier, I would recommend them without hesitation.
Reviewed Sept. 6, 2017
This is my first time working with a debt relief program and I feel as though I have been treated professionally and with respect so far. Because I am new to this, I know that I have a long way to go. I'm looking forward to becoming debt free down the road. Thanks.
Reviewed Sept. 6, 2017
National Debt Relief has been helpful in getting out of Debt. Always keeping me informed by text and via phone. Also always helping me when I have any questions. I would Recommend to anyone who is having debt problems and needs to get out of Debt.
Reviewed Sept. 6, 2017
I have nothing but praise for National Debt Relief - they are amazing. Truly helpful staff and a great program allowing us to get back on track. I can't thank them enough or recommend them more. They take care of everything and are always there for you. GREAT service and company!
Reviewed Sept. 6, 2017
This company helped me through some extremely hard times!!! They helped me pay off my debt without filing bankruptcy. The staff is extremely professional and encouraging!!! I appreciate everything that they have done to help me resolve my financial issues. I have two more to go but look forward to being financially debt free. Thank you.
Reviewed Sept. 6, 2017
I feel like there was little communication about progress on improvement. I emailed several times to my agent and didn't get much information in return. I feel like this was a waste of money and time trying to figure out if sending the credit reports in was helping. I would not recommend this agency.
Reviewed Sept. 6, 2017
There was never any problems with my creditors calling or harassing me for any payments. Everything was clear and I understood all terms and policies. Everything went smooth, payments were taken out of my account as promised. My creditors were paid and there was some funds that was left over that was reimbursed back to me. I finished the program and there was not much that I needed to do. Just overall pleased and it worked for me just fine.
Reviewed Sept. 6, 2017
My husband and I were looking at bankruptcy when this company popped up in my search. We researched it and decided to get more info from them. Menes ** explained everything thoroughly. The process is very easy, after of course the first hard step of admitting that you need help. We feel confident that with this company's help we will be able to be debt free within a few years.
Reviewed Sept. 6, 2017
NDR did a great job settling our accounts. They are very helpful that is no doubt on that but it is not free and rocky along the way and pricey too but, in a short period of time compare to how many years you will pay your credit card debt yourself. They will do all the work for you and less stress. At the end, although it's stressful, everything will be settled and can start a fresh one. Thank you NDR for a job well done!
Reviewed Sept. 6, 2017
Luis ** was a great and help and was able to explain everything to us in detail. Luis helped us feel like we made the right decision. The process so far has been fairly easy and this has relieved a lot of stress for my husband and I.
Reviewed Sept. 6, 2017
I am very thankful I came across National Debt Relief! My husband and I were both working and still couldn't manage to pay the minimal balance on our credit cards. They took the stress off our shoulders and now we're able to breathe again and actually do things with our boys!! Thank you!
Reviewed Sept. 6, 2017
They settled my debts, worked with me when I couldn't pay and were always kind and understanding. I would recommend them to anyone who needs their debts cleared! They are such a great company to work with. I would use them time and again if I was stupid enough to put myself in that situation over and over.
Reviewed Sept. 6, 2017
They will contact you when offers are available. They do not contact you to give any updates so you will have to contact them. I was told that they deal with all major credit cards accounts but that was not the case. They did help me settle with 3 out 4 creditors.
Reviewed Sept. 6, 2017
From the time I made the initial phone call to National Debt Relief, and spoke to Roy **, my anxiety levels started to decline. He was extremely professional and answered all my questions. If I didn't understand the answers, he clarified them in layman's terms.
Reviewed Sept. 6, 2017
Although I did get out of debt, I found National Debt Relief to lack communication with each other and to me. I also found myself dealing with legal issues on my own after they counseled me to stop payment on my accounts. Lesson learned.
Reviewed Sept. 6, 2017
I worked with Josh ** to apply for the program. I had trepidations about not being able to service my credit card debt. I didn't want to not "stick with it" but Josh was sensitive to my feelings and also really knew all the ins and outs that go with Debt settlement. He was patient with all my questions and though it took me about a month to make up my mind and pull the trigger, I never felt pressured once.
I'm very impressed at the level of competence of NDR people and looking forward to paying off my cards in a timely fashion rather than going under, not being able to make payments (I've been current up to now but the handwriting was on the wall for the foreseeable future), and I'm really glad there's a company to help us out like this when we get in a jam. The relief of stress is amazing and well worth the fee I'll eventually pay.
Reviewed Sept. 6, 2017
Signing up was a very thorough experience. Some crucial information was not highlighted but overall I have been pleased with the service and the ease of setting up the payment arrangements. Creditors stop calling after a while but know that your credit will be ruined for a long while and you will be taxed on the amount not paid through the settlement that NDR negotiates.
Reviewed Sept. 6, 2017
My consultant with starting the process has been extremely helpful with answering my questions, and he was willing to work with me with my small income that I receive. My only qualm is that it takes 120-180 days to start losing the debt but it's better than being in debt for 15 years! I can be debt free in 3 years!
Reviewed Sept. 6, 2017
Great experience. I have no complaints. Both gentleman were extremely helpful and pleasant to work with. They worked around my work schedule and made sure I understood everything. Looking forward to getting this debt resolved! Thank you. I will definitely recommend.
Reviewed Sept. 6, 2017
The representatives are friendly, professional and compassionate. I never feel embarrassed about my situation when I call. I trust that NDR will take care of my accounts fairly and expeditiously. I would highly recommend them to anyone in financial hardship situation.
Reviewed Sept. 6, 2017
I am a senior trying to handle some financial hardship. Change of job years back, medical expense and monthly expenses during these times. I heard a radio ad and called your number. Dashawn, Ryan and Christine tolerated all of my questions and provided very professional information and always on point with responses. Online processing was easy. Dashawn was the positive force in my decision that I needed the services you provide. 33 months with resolution is burden relief. We explored all options and the process. I asked many questions! I am hopeful that both Walmart and Chase will settle favorably in my case of hardship. Regards and thank you.
Reviewed Sept. 6, 2017
My husband suddenly died and my income plummeted to 1/4 of what it had been. I was on a fixed income and plunged into financial hardship. I found NDR and it has been a personal relief to me. The program was explained to me with clarity and great detail. It's been almost a year and everything that I was told has been accurate. I was sued by one of my creditors and legal representation has been assigned to me and I am very grateful to have someone with legal skill fighting my battle. I have recommended NDR to friend who has joined the program and is equally pleased. I highly rate NDR and will continue to recommend it to others.
Reviewed Sept. 6, 2017
First phone call was very professional. When I was accepted, took me through whole process step by step while answering all my questions along the way. Very easy and friendly to speak to as well as reassuring. I did not feel judged at any time.
Reviewed Sept. 6, 2017
Spoke with a Manager who guaranteed he would send request items that day and do it. He guaranteed follow up the filing Wednesday and has never called back. Your business is the sort at customer service and integrity. I would like follow up as request. I would like to know what address my Attorney may send legal correspondence to.
Reviewed Sept. 6, 2017
We were sued by three different companies. National Debt Relief said that American Express would work with them. That did not happen and we ended up having to go to court. Then we were told that there was something else That they could've done. A little too late. We ended up paying a additional thousand dollars. Bad experience, Poor communication skills.
Reviewed Sept. 6, 2017
They were great! They handled everything, no harassing phone calls. They settled everything's with the creditors and worked out a payment schedule with them. My debt was paid off early as well. Best decision I ever made. Debt free and very grateful!
Reviewed Sept. 6, 2017
I paid off a credit card and a small loan after my insurance payment dropped to a very low amount. They were always very helpful, I could never have done it without them. The payments were hard, but doable and I would use them again if I had to and will tell anyone I knew who was in the same situation.
Reviewed Sept. 6, 2017
The Team always informs me of when they have an offer, to settling the debt of a creditor, prior to making an offer, of acceptance, and I like that. However, they are still working on 2 of my creditors, yet. Most of them has been paid off, though. The payment plan, was a great plan for me to work with, when I was in the Relief Program. Just try it!
Reviewed Sept. 6, 2017
Eliminating my clients one by one speaks volumes, concerning a Team striving for our end goals. Our last encounter the client was stating that a certain amount of money will be extracted from my account, I talked to a Team Member who relieved my concerns, telling me that it was not coming out of my Bank Account but my Nat'l Debt Account.
Reviewed Sept. 6, 2017
I would recommend this to anybody, they helped me bring down my debt down more than 50%, love it! I was living financially choked but thanks to National Debt Relief I can start living again, thanks National Debt Relief. You guys are the best.
Reviewed Sept. 6, 2017
I found working with National Debt Relief to be a very good experience. Everyone I spoke to was extremely friendly and seemed to go out of their way to assist with any problems I had. I would recommend their services.
Reviewed Sept. 6, 2017
The program worked and I was told 'there may be tax implications'. I am still in battles with the IRS and when I asked for the details of my account I was given Completely unusable information. You need to let people know you can not give them the Exact Amounts Required. I would've been better off filing bankruptcy.
Reviewed Sept. 6, 2017
They made the process very clear and painless. Great customer service, great follow up. They always called to inform me of any changes, settlements and just to follow up and make sure everything is still manageable. I would definitely recommended this program to anyone really trying to get their finances settled and clean up their credit.
Reviewed Sept. 6, 2017
Three years ago, NDR helped me realize there is a light at the end of the tunnel! By making bi-monthly payments, at the end of 3 years all creditors involved have been satisfied and that is a tremendous weight lifted off my shoulders! Thank you NDR!
Reviewed Sept. 6, 2017
National Debt Relief made my debt reduction achievable. I was pleased with how easy it was to contact a representative throughout the process and how quickly my needs were responded to. What seemed impossible became a debt paid off in a little under two and one half years.
Reviewed Sept. 6, 2017
I've been with this program for about 2 years and it has been a great experience. This program has helped me so much with clearing up my debt and have provided me with so much information. I am truly grateful for this program.
Reviewed Sept. 6, 2017
In a short period of time they have helped save me 2,300 dollars and great communication on keeping account information readily handy. And when calling in the customer service has been excellent!!! Thank you so much. I appreciate the hard work on my behalf.
Reviewed Sept. 6, 2017
Just remember to open your eyes and read everything going in. Some things are harder to understand so ask a lot of questions. Would I do it again? Maybe but I hope I would be wiser this time around. Understand there are numerous fees that incur when handling the accounts.
Reviewed Sept. 6, 2017
Two months after signing up and nothing has been done. This has been a slow process. When I call I am told they wait 90 days after signing up to step in. Meanwhile creditors and collections are calling me. No results two months later.
Reviewed Sept. 6, 2017
National Debt Relief has done great work to help me get out of debt. I would recommend this company to all my friends and family. They have always gone above and beyond to help with any creditor issues that may have come up. Their customer service is absolutely amazing.
Reviewed Sept. 6, 2017
It is nice to have the help organizing and paying off debts. I feel the help or service is somewhat slow in resolving the debts though (two debts resolved in four months). I do hope to see more accounts resolved soon!
Reviewed Sept. 6, 2017
Received the welcome call and was explained of what to expect during the process of the program. Got answers on my questions. Don't have much questions yet since I don't know what to expect when one goes through a debt relief program but I believe that all my questions were addressed at the moment.
Reviewed Sept. 6, 2017
Was doing good with them until the payments were too high because of some medical bills. I went to the bank and borrowed the amount they said would pay off what I owed and sent to them thinking I'd have a lower payment and I do to the bank but instead of paying off the rest of what I owed in one lump sum, they kept making payments and taking their part out each month. So now when the money I borrowed is gone I'm still going to owe them a payment each month plus a bank payment. I have no way of doing this! If they had explained from the beginning that this would happen, I never would have borrowed the money!!!
Reviewed Sept. 6, 2017
Excellent and rapid service, Great customer service, Reasonable fees. Would highly recommend National Debt Relief to anyone who are seeking to get out of debt without affecting too much their credit rating. They have been very courteous, helpful and efficient of resolving our situation quicker than promised.
Reviewed Sept. 6, 2017
I am really hoping this was the best call to make with this financial dilemma I am in - everyone I have talked to has been great through this process. I really feel supported! Shout outs to... Chris **, Michael **, Shannon **.
Reviewed Sept. 6, 2017
I love that you guys, but stop with the robocalls. It's rather annoying. Other than that thanks for being awesome and helping me clear my debt. I appreciate the time it took to set up what works best for me. And it's getting the job done. So I'm grateful for that. So thank you.
Reviewed Sept. 6, 2017
We were forced into an absolute awful position - Our business had taken a huge hit from the lousy economy - our personal credit scores are in toilet and no one would consider giving us a way out loan. So I took a chance with NDR. Extremely professional and quick response. Just one month into this program and have received numerous calls from creditors "trying to explain something to me".
Reviewed Sept. 6, 2017
Jordan ** and the rep that assisted me through this process were amazing. So helpful and patient. Made me see light at the end of the tunnel. This is a great service and I am feeling that I am able to get back on my feet and not stress month-to-month with insane interest rates.
Reviewed Sept. 6, 2017
Very good negotiations so far. Friendly people and helpful. Overall a very good experience during a very stressful financial time. I don't know if they will handle the next negotiation as well as the first, but if they do then I will not need to pay as much as was originally estimated. This would be great. Thank you.
Reviewed Sept. 6, 2017
I cannot recall a more professional and knowledgeable service organization such as NDR. Their deep knowledge of consumer debt repair, their open, professional and courteous services, their attention to detail, their immediacy of handling issues that pop up and their confidence in handling all aspects of my plan all made for a successful graduation from the program in about half a year under projection. To say I was satisfied and would recommend them in a heartbeat is an understatement.
Reviewed Sept. 6, 2017
When I started, NDR seemed to be gung ho in getting my debt paid off for me. Now, I have only two more accounts left and haven't heard from them in months. When I inquire, I get the same scripted response. Makes for a feeling of very uneasiness.
Reviewed Sept. 6, 2017
I was really nervous about committing to the program, but after speaking with Crystal **, she explained how everything worked and made me feel welcome to something I have sorely needed to do for a long time. I am looking forward to becoming debt free and am very happy about my decision.
Updated on 04/04/2018: When I can't pay my credit card debt anymore, I was desperate to find the credit solution. I had to go with somebody and read all the reviews. I read good things about National Debt Relief and decided to go with them instead of Freedom Debt Relief. I started with National Debt Relief in August of last year. During the enrollment process, they asked me about my hardship and why I got into a situation I got into. Their timeline is usually 24 to 48 months depending on the deposits that I make and what they can resolve. They're very nice and they have been very good to me. They worked with me super easily no matter what. If I couldn't make a payment, they would defer it for me if I need them to.
Anything that the negotiator can't get done themselves, they'll go and get a supervisor, and the supervisor will approve it so they're super flexible. Working with National Debt Relief has been a big relief and a lifesaver for me from paying almost a thousand dollars a month to half of that. They are the best choice for anybody that's going through credit card debt. I already tried to get friends to do it and they desperately need to. I told them NDR handles everything and there's no way to describe the weight that it takes off of you.
Reviewed Sept. 6, 2017
They haven't done anything. They've only caused me more damage to my credit score. I could have paid it myself throughout the time/money I've wasted given to your company. I want to cancel and try to fix the damage that has been done. I should have never signed up with the company.
Reviewed Sept. 6, 2017
National Debt relief was so nice and easy to work with! They were so helpful and really understanding of my situation. Love working with them and so happy I found them! They touch base with me regularly and always make sure to let me know they were available for any questions I may have had. They keep me informed with my account at all times, and notify me immediately of any changes.
Reviewed Sept. 6, 2017
I had a few problems at first, because I didn't understand how everything worked, but anytime I called (which was a lot) the people I talked to were very patient and answered all my questions. Could not have asked for nicer people.
Reviewed Sept. 6, 2017
What they don't tell you is that the process of negotiating your credit cards for a settlement is something you can do on your own... This process doesn't save your credit at all and you'll walk out of it with credit that's ruined for the next 7 years and having paid them hundreds of dollars in fees. I finished the program and the employee told me "Well I hope next time you'll make better choices". Excuse me? The debt didn't even happen because of my choices but someone else who was involved with me but thanks for judging me anyway.
Reviewed Sept. 6, 2017
I was skeptical at first. But when the accounts started because handled a huge wave a relief came over me. And the best part is I didn't have to continue to struggle with make the minimum payments anymore. This has been the best part for me and my family.
Reviewed Sept. 6, 2017
I have been very happy with National Debt Relief, unfortunately I had to cancel the program, due to a financial setback. I can't believe I have paid down 6 creditors in 2 years, I would definitely recommend this program if you don't want to file bankruptcy and want to get out of debt... And all the team members have been so supportive and amazing. Good Job!
Reviewed Sept. 6, 2017
I have been very happy with the program, with the exception of communication when I will be complete with it. I applied for the program 3 years ago, with the outlook of being complete in October 2017, and now they have yet to contact the last two creditors so I really have no idea when I will be done. When asked, they say they are working on it, however, one representative I spoke with said nothing had been done with these last two at all this year? I want to be done with this program and wish better communication would occur when you are getting to the end.
Reviewed Sept. 6, 2017
I was scared at first but I am so glad I did this! I was able to pay off over $9000 in debt in a couple short years. If change happened they were extremely helpful in sorting out monthly payments. Would recommend this to a friend.
Reviewed Sept. 6, 2017
They were great to work with in the beginning and would work with you but it got to where is then they put that they had to have at least two weeks before you called in and needed to change payments and Seymour worried about or when they were going to get their money rather than still trying to help you out.
Reviewed Sept. 6, 2017
I loved everything about this Company. The whole process was a easy and smooth. They explained everything thoroughly. Customer Service was top notch. Would definitely recommend. So glad I am debt free now. You will be happy you gave them a chance.
Reviewed Sept. 6, 2017
Without National Debt Relief, there is no way I would have been able to resolve my financial issues. Thanks to their services, I am now able to currently in the process of repairing my credit. I was able to pay down my debt because they were able to negotiate settlements with my creditors that was affordable and fair. Thank you!
Reviewed Sept. 6, 2017
National Debt Relief helped me pay my debt and I really appreciate it. The only complaint I have is that I was poor due to making payments. We literally could not eat and just had a baby. I asked to get my payments lowered for a couple of months so I could make it through maternity leave and was told I could not. At the end I looked at the money National Debt made off of me and was a little disappointed that they made so much. Other than that, I am glad I am now debt free.
Reviewed Sept. 6, 2017
When I first called looking for information on how this worked, the person I talked to answered all my questions. He must have stayed on the phone with me close to an hour after I asked question after question. After 3 months I wished they would call or e-mail to let me know how things would be moving forward.
Reviewed Sept. 6, 2017
Very knowledgeable people to work with and they made it very easy to understand what I needed to do to better my financial situation. If I did have any questions they were easy to reach and they never made me feel like I was bothering them.
Reviewed Sept. 6, 2017
National Debt did a great job guiding us through a tough process. They took care of us and helped us get back on our feet quickly. Their program is truly helpful and beneficial to those who will commit to it and follow through. We are thankful for National Debt Relief.
Reviewed Sept. 6, 2017
They were really helpful and I was able to get back on track with my bills and become debt free. The service was excellent and they really try to work with you on making sure you can handle the payments.
Reviewed Sept. 6, 2017
Nothing short of great customer service and support. They've done everything they said they'd do when signing up. We're about to begin our 2nd of 3 years paying off debt and my credit score is already rising. I would recommend using NDR over anyone else.
Reviewed Sept. 6, 2017
I have had interaction with 2 people from your company - both were extremely professional. They answered all of our questions. This program almost seems too good to be true. So now time will tell. If it all works out like we have been told it should, I will definitely recommend your company to others.
Reviewed Sept. 6, 2017
National Debt Relief has really helped me reduce a lot of my debt in the last year, especially during difficult times in my life. They have helped me resolve $6,000 of my debt in less than a year! I value their customer service and the business! Thank you so much National Debt Relief!
Reviewed Sept. 6, 2017
Good support from Customer Service working with questions and issues with transition. Kind supportive personnel. Easy to make adjustments and understand long term process. Transition for me is 90 days for all creditors and various levels of contact. National Debt provided excellent verbiage for responding to creditors.
Reviewed Sept. 6, 2017
My debt was paid off in less than a year. I put my faith in National Debt Relief and they held up their end of the deal. Easy to set up and make the payments. It did not take long to start building my credit back up once everything was paid off. I wish I had done this sooner.
Reviewed Sept. 6, 2017
National Debt Relief has excellent customer service and is a easy and confidential way to get out of debt. I started with 28 accounts and now I am down to 6. Started in October 2014 and now I am on my way to being debt free. If I had not added accounts I would be finished now but completely satisfied.
Reviewed Sept. 6, 2017
National Debt Relief was amazing!!! National Debt Relief is quick to respond to any inquiry or concern you may have and always keeps you aware of what's happening with your case. Staff are extremely helpful. THANK YOU NATIONAL DEBT RELIEF!
Reviewed Sept. 6, 2017
Our experience was awesome! We were overwhelmed at the time we did our research on getting help. National Debt Relief had great ratings. We always felt like we mattered and they were so willing to help us anytime we had questions or concerns. 100% recommend.
Reviewed Sept. 6, 2017
My personal experience has all been positive. NDR is trying to help me relieve my credit card debt, so I can move forward. I have not yet completed the program, however, I am on a payment program that works with my budget.
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