National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 18, 2017
It was a great experience. Everyone was being nice and gave me enough information to go through with it. Mostly Nikki ** she was an awesome help. She showed me every step of the way and help me as much as she could. It's an honor to work with National Debt Relief.
Reviewed Sept. 18, 2017
Fantastic customer service and very helpful in explaining what's happening every step of the way, I wish I would have found you guys sooner, I will recommend you guys to everybody I know who have a debt issue that they cannot solve on their own.
Reviewed Sept. 18, 2017
Great customer service and they are very thorough with going over all the steps they take to help you. They return calls quickly and get back to with the answer needed. Also let me step up biweekly payments to meet with when I get paid at work to convince me better.
Reviewed Sept. 18, 2017
I Just started. I had one way out, this is to connect the cards to one account which I hate. I found the company National Debt Relief online on a Pinterest site. Looks like everything is good. Very easy and very nice customer service. Always answer clearly. Fast and easy to sign a contract, but process with every bank needs to couple months. I needs to see finish. :)
Reviewed Sept. 18, 2017
Service was great from the very beginning. We called on Saturday. We spoke to Mr. **. Nice man, very polite, he explain everything in detail from beginning to end how the process would go. I am satisfied with this service. I would recommend this service to family and friends.
Reviewed Sept. 18, 2017
Due to punitive interest rates, my credit card payments became unmanageable. I felt an inordinate amount of fear that I would be unable to continue to keep up with the monthly payments. Then I heard an ad on NBC radio for National Debt Relief. It has been a lifesaver for me. My blood pressure is no longer at stroke level and I feel confident that all my debts will be resolved in a few years.
Reviewed Sept. 18, 2017
I received great news last week, NDR settled a $4+ account for under $2k. I am grateful and humbled by your efforts to help me resolve my debt situation. This was the first account they settled for me, looking forward to getting past all debt. Thank you NDR.
Reviewed Sept. 18, 2017
So far everything seems to be okay but in describing everything the person seem to talk really fast or was in a hurry to get through everything. Need more information on what I'm to do and how I'm supposed to deal with my creditors but I'll figure it out and thanks for your help.
Reviewed Sept. 18, 2017
The experience I had with the agents representing this company were surprisingly very pleasant, as if I was speaking with a friend or family member. I was very comfortable opening up to my new friends, because they were treating me like family.
Reviewed Sept. 18, 2017
They helped me pick out the perfect plan and was very thorough on my credit history which led them to help me out with my monthly payments! They called me monthly to see if there was any changes in pay and said the would adjust accordingly! Very courteous when they called me! Excellent staff!
Reviewed Sept. 18, 2017
I have had a great experience with National Debt. They have cleared some of my debt and I am so grateful. I would recommend this to anyone that needs to get rid of debt. Staff is very friendly and helpful.
Reviewed Sept. 18, 2017
Very easy enrollment, great customer service with clear and upfront verbiage. Everyone I have spoken with so far has been very nice and helpful, and easy to understand. Everything was processed very quickly through email without any issues. It seems like a great program so far and I'm excited for the future.
Reviewed Sept. 18, 2017
They have been very helpful in getting my debt under control. Service is friendly and fast. As soon as they get an offer they call and email to help you get a manageable settlement. I would definitely recommend this to friends and family if they had debt problems.
Reviewed Sept. 18, 2017
My experience so far has been good. Accounts seem to be getting resolved. The only matter I have any concern about, is that my account went with another lending company with much higher rates. This was something that was never discussed in the beginning.
Reviewed Sept. 18, 2017
The whole experience with NDR was very well run. This from the beginning & all thru the process. Any questions I had were answered with good explanation. I would recommend NDR to anyone that wants to manage their debt. I wish I would have taken the time to contact NDR much earlier. Thanks.
Reviewed Sept. 18, 2017
I was in a bad way, and the woman I spoke with could not have been more helpful and understanding. I have seen a lot of help so far. I would have never gotten out of the credit card debt. Now I can see my way through, and be able to enjoy my retirement.
Reviewed Sept. 18, 2017
National Debt Relief was just what I needed. They were very helpful getting me get back on track after my divorce. The people were wonderful and patient answering my many questions. They kept me informed as we moved through my debt issues and after I finished the program, they called to make sure I was doing ok. I have already recommended them to friends.
Reviewed Sept. 18, 2017
I have been with NDR's program for a very short time, and even after enrolling I wasn't sure if it was the right step. It took only a couple of weeks exchanging faxes and e-mails with NDR that I realized I had taken the right step - and with the right organization. I have total faith in their ability to do what they say. Already I can feel my stress level dropping rapidly and for that I thank NDR. I fully believe National Debt Relief is a God-send.
Reviewed Sept. 18, 2017
It was ok talking to you folks. I felt a little overwhelmed. So maybe next time you take a call me a little patient and let the customer have time to think. Rather than that whoever was the second person helped me knew his job well and very attentive to his work. We need more people like that knowing what needs be done.
Reviewed Sept. 18, 2017
My wife had too many credit cards juggling on 0% interests and it got out of control so I took over the bills and figured relief help was the only way I can get out of it. I saw National Debt Relief had the highest rating in ConsumerAffairs so I picked them over the other ones and they were wonderful right from the get-go. They answered the phone every time I called and they were very helpful. Working with them relieved a lot of stress. I know it messed up my credit for the short run but in the long run it gets me out. They already settled a few of my accounts and after another two or three years I should be done. So far they were awesome. They are straightforward and to the point on the solution.
Reviewed Sept. 18, 2017
I was in a lot of debt. I tried to take a loan but my credit score was so bad no one would give me one. And so, I decided to call National Debt Relief for information and what the program was all about and took a chance with them. A lot of people told me not to do relief help because they feel like the fees that are to be paid in order for the debt to go down is too much. But it’s well worth whatever fee that I needed to pay in order to help my credit. The team at National Debt Relief has been helpful. Everyone's always keeping me updated either through email or phone calls and lets me know what’s going on step-by-step.
National Debt Relief has been nothing but amazing. My credit score has gone up since I paid with them. It’s so much stress off my shoulders knowing that someone else is standing up for me. They called the companies and tried to negotiate different fees that they can come to an agreement with. I’m so grateful and more than happy that National Debt Relief has helped me along the way.
Reviewed Sept. 18, 2017
The first time I called, I worked with a lady who explained everything and walked me through the application process. Then I had to call three or four times and every single person I talked to was very professional and polite and they answered all my questions. Everybody’s been excellent. And getting help from National Debt Relief was a positive thing. There was absolutely no way for me to get out of my credit card debt but they provided me a workable plan so I won’t have to go into bankruptcy. I’ve already paid off some accounts and moving towards paying off another. I recommended them to a family member and a friend who is struggling with debt as well.
Reviewed Sept. 18, 2017
I was paying off the TJ Maxx card and throughout the entire year, I never used the card. I was at my limit. I missed a couple of payments because I thought I had it on automatic paying. And when I caught up with the payments, I was on negative. I put $64 into it and only $20 went to the actual card. The rest was interest. I was looking to resolve that one but National Debt Relief called me and it was an all or nothing deal so I took the odds. Once I started, they got the ball rolling pretty fast.
However, when I initially started, the guy had told me that it was going to be set to $280 a month. A couple of weeks ago, I noticed they come by when I make payments. I told them and they said it was because the payments come in every other week. The guy never told that. I told him I'll see if I can afford $280 a month. I'm not going to pay $400 in December. If they say $280 a month, I expect $280 a month constantly. I also noticed that when they resolved the account, they took a big chunk out and that left my account kind of short. It was during the third negotiation that they had told me I might had to put in extra funds. And I told them I was not putting any extra funds. I agreed to something and that's what I wanted. My first payment to a collection agency was at $200 and they took $400 for themselves. They could've taken $200 instead of $400.
The people at National Debt Relief were good but they need to clarify things ahead of time and say what may or may not happen so that people have a heads up about it instead of them telling me last minute that I got to pay more. If I knew this all ahead of time and I agreed to it, I wouldn't complain but they didn't say that. I feel that they're there to collect on me. Nevertheless, I got relief for the accounts to get resolved and I'm not paying as much a month. National Debt Relief saved me money on having to pay all those minimum payments.
Reviewed Sept. 18, 2017
National Debt Relief settled my old debts. So far, so good. However, they should improve the way that they settle the accounts. There are hundreds or thousands of clients paying for the settlement contract that it’s going step by step. They should pay off the debts and make an arrangement with the client. I wish they settle all the accounts weekly than they do because in a year and a half, I’ve been working and paying every 15 days and the process is going like a turtle.
Reviewed Sept. 18, 2017
I was considering bankruptcy but I didn’t want to do that, and I had a lot of credit consumer debts. I was kind of embarrassed but I called National Debt Relief and they were very understanding and supportive. That was a good experience and it was helpful. I had eight or nine debts that I gave them and three have already been completely resolved while there's another one that they’re working on. Working with National Debt Relief made my life much better in terms of what I have to pay and to have a plan at the endpoint. That’s a big deal for sure. They’ve been very flexible and I'm amazed how positive everything has been in working with them.
Reviewed Sept. 18, 2017
Everyone I spoke to at National Debt Relief regarding consolidation was really helpful. So far, they are doing what they’re supposed to do. So I got no problem with them.
Reviewed Sept. 18, 2017
I had a lot of credit cards and debt. They were all current at that time but it was killing me every month. I couldn’t ask for better people at National Debt Relief. They were very nice, helpful, and professional. Any questions I've ever called them with they've been very patient and gave me the answers that I needed. Since working with them, my life’s been very good because nothing got behind on my debts. They took care of that stress. It’s been very satisfying and I have recommended them.
Reviewed Sept. 17, 2017
My Certified Debt Specialist, Jonathan **, was a dream to work with. Very patient and explained everything and reexplained when I didn't understand. He did not make me feel embarrassed or shamed for the situation that I got myself into... He was nothing but kind and understanding.
Reviewed Sept. 17, 2017
This is one of the best debt relief programs anybody could have. I've only been here for like 4 or 5 months, and I see big improvements already. Thank you National Debt Relief. You guys are the best. I would recommend National Debt Relief to anybody in debt, trust me they really do their job right.
Reviewed Sept. 17, 2017
After a decade or more of credit card debt, I enrolled in National Debt Relief's program - which lasted approximately 2.5 years for me. For the most part, the program worked as intended. One credit card company made it quite stressful in the first year of the program, but the guidance and communication from National Debt Relief eased my concerns. One minor critique is that during the latter half of my enrollment period, communication with me wasn't as good as the first half of my enrollment period. However, I never felt it was detrimental to my overall experience. I would certainly recommend National Debt Relief to others - I now have zero credit card debt, and that would probably not be possible without them.
Reviewed Sept. 17, 2017
Very good customer service and professionalism. National Debt Relief associate T. ** was polite and helpful when going through the application process. The only thing I can think of is there needs to be a hotline for customers to call 24/7 to get account information changes and things done that was recommend by the company.
Reviewed Sept. 17, 2017
Upon speaking with the first & only rep from Debt Relief, she showed professionalism, was exceptionally courteous & very friendly. When answering any question that I had, I felt totally assured. I believe this is a great program, however one I wish I didn't have to take.
Reviewed Sept. 17, 2017
I was pleased with the service I received from National Debt Relief. I hope to have more debts resolved soon. I was pleased with the amount I saved. Thank you. I would recommend National Debt Relief to others. I am hoping I will save on other debt resolutions and they will be resolved as quickly as this first debt resolution.
Reviewed Sept. 17, 2017
Anytime I call, I have always been greeted in a respectable manner and when I need answers to my questers I have always been given the correct answers. I am very grateful for their help as I did not know where else to turn to for help with my financial problems when my husband lost his income due to an industrial accident.
Reviewed Sept. 17, 2017
Great service. Resolved first Debt in less than 6 months, saved me a lot of money, would recommend to anyone with a lot of debt and need help. Would recommend to a friend, service is reliable and easy to apply. Staff very professional and knowledgeable. Always available to answer any questions you may have, response very quick.
Reviewed Sept. 17, 2017
Staff is professional, respectful and informative. I am grateful for this service. I have already referred friends and associates to your service for debt relief. Circumstances appear in life that put you in unwanted positions - It is reassuring to know there is a service that can help you gain back your financial solvency.
Reviewed Sept. 17, 2017
When I found out about National Debt Relief, I was over my head in debt and barely had $20 left over each paycheck to survive. It was out of hand and I was drowning. I called, they gave me the consult to discuss my options with one payment and to help me gain control. I am almost completely finished with the program (1 account left to settle), my credit score has improved and my life is back on track financially. I am so grateful for those who have helped me with my accounts, the wonderful customer service I receive every time I call, the online access option to keep track of my accounts, and all the progress that has taken place. I have recommended National Debt Relief to many people and only hear about success stories. Thank you National Debt Relief for being such an outstanding company and caring about the people who seek your services!
Reviewed Sept. 17, 2017
So far, I get tons of phone calls several times a day with a recording saying, "If you would like to review your current information please call us." Never a person, not sure what they are calling for. The charges that they charge are ridiculous, I thought it was not for profit. None of these charges were explained in the interview when I signed up. When I have a bad month and can't make my payment I am made to feel horrible and the whole reason I signed up with them is because I need help not need to be belittled. I try the best I can and then I get calls from the NDR lawyer saying I should pay a large amount for a credit card settlement that there is no way I can even think of affording to pay. Unreal. Just not sure where to turn from here.
Reviewed Sept. 17, 2017
We have not received any notifications on the status of our account. We check on our account and it appears that nothing has been done. We are getting calls from numbers we do not recognize and do not answer. We do not know if notices have been sent to these companies. We are having a difficult time with this and need some assurances.
Reviewed Sept. 17, 2017
I am disappointed in this entire process. I am paying more on fees than is being paid off of my debt. I am being served with papers and I cannot get a response from anyone at the company. I would have been better off taking care of this on my own. I will never recommend this to anyone, in fact I will warn anyone about this scam.
Reviewed Sept. 17, 2017
All of my questions were answered clearly and I received help and advisement in a respectful and patient manner. Although it is a lengthy process, the time it took to complete all the necessary documents went smoothly. I found the entire process worthwhile in order to feel peace of mind as I work towards gaining control of my finances again.
Reviewed Sept. 17, 2017
NDR was rated very highly so I chose them. Their reps were very understanding, explicit and easy to reach, and I’m very happy with them. NDR has taken a burden off of me. They gave me a 48-month program and I hope to finish it in 18 to 20 months. I had a wonderful experience with them and would recommend them to anybody.
Reviewed Sept. 17, 2017
Tried to get on the program months ago but never heard back from anyone so I tried again and I was told I needed a bank account with a routing number so I got that all taken care of and now I'm on the program. The people helped me out really well and hopefully there's no catch.
Reviewed Sept. 17, 2017
National Debt Relief assisted me in becoming debt free in 9 months. From day 1, I saw light at the end of the debt tunnel. I definitely will recommend NDR to anyone who finds themselves owing more than $29,000.00 in credit cards and is struggling making payments and trying to pay for living expenses as well.
Updated review: Jan. 9, 2018
Anytime I called or sent an email to customer service I received a response promptly. I would recommend National Debt service. National Debt Relief helps you to achieve getting out of debt. They answer any questions you may have as well as assisting you if you have a problem.
Original Review: Sept. 17, 2017
Not satisfied. So far we are not impressed with this debt relief. We have not received any word if the companies are being contacted and if there has been any amount that is acceptable to start paying to the creditors to pay them off. It is getting to the point we may just file chapter 7, which is we want to avoid. We wanted to get payments lowered as well as payments started to our creditors by now. Our credit was starting to go down a little but now it is a major hit. Why? It is because nothing is being to sent them.
Reviewed Sept. 17, 2017
National Debt Relief has been very good. Talking to the representatives has been very positive. They didn't push me into anything. National Debt Relief is helping me get out of a big debt. I would recommend them if anyone asked.
Reviewed Sept. 17, 2017
I was starting a new business and I took on a lot of personal debt and I got a little trouble with it. So far, everything has been good with National Debt Relief but there's not much communication on the updates. In terms of the plan to go, once you deal with that first adviser, there's not a lot of personalized interaction that sort of discusses where you're at in your plan. They would need sort of more of that rather than just putting you right into the day-to-day debt communications and debt payoffs. Those people don't seem to have a connection with my account. They just seem to be processing data. So once in a while, even if it's every couple of months, a personal update would be good. Other than that, NDR has given me some additional peace of mind. They took some of the contacts off our hands and they seem to be getting settlements done. It's relieving overall.
Reviewed Sept. 17, 2017
The people at National Debt Relief have all been good and courteous. I'm not making payments on time and they took care of the situation and resolved the issues. My credit score has gone way up and everything is starting to get paid off. We didn't have a whole lot of debts so it was a lot easier for us but I would imagine that anybody who had a great amount of debt, this program would just really help them out. It helps life go by smoother, keeps all our debt collection away, and helps you prioritize everything in getting paid off. It's a good program for anybody looking to straighten out.
Reviewed Sept. 17, 2017
National Debt Relief seemed very helpful and everything’s been good with me. I just wish it would be a speedier process but I guess everyone’s different. Since working with them, though, my life has been a little less stressful.
Reviewed Sept. 17, 2017
I had a conversation with my then fiancé about looking into relief help, and with some major life-change coming up, I decided it was time to resolve issues as quickly and as reasonably as I could. The team at National Debt Relief has been very proactive with telephone calls and emails that have been appropriate and have been timely. I've had a couple of issues where I've had to call back in again and again to get a result, and that’s because the way they're divided up into teams of customer service people and negotiators wasn’t readily apparent at first.
The challenges of the negotiator are very different than the role of the customer service person. The customer service people end up being good advocates for the customer, which is really nice, especially in those conversations with the negotiators. I was pleased with how everything went, but it took a little bit of persistence. I have been with the program for a year and a half now and I've got one out of five of my creditors left, so it's nearly done. National Debt Relief worked, which is really the biggest thing. It's been relatively efficient and I've made really good progress. We talked about it taking four years so I was able to move a little faster on my side and they were able to move faster, as a result, on their side. They do an excellent job and I certainly would recommend them very much.
I have suggestions for them that are positive regarding the way they display the status of the account online where there are some hidden numbers in there. I know a little bit about some of the stuff so I can understand what they're doing, but I can see that it might be confusing to somebody else. They might spend some energy on how they portray the payments due -- the payments yet to come, the payments made and the obligations themselves, so that their fees and the possible fees to pay off the debt are understood well.
Reviewed Sept. 17, 2017
I had to attend to some issues regarding my credit so I searched Google and found National Debt Relief. It was a painless process and very quick to get started and enrolled in the program. The reps have always been pleasant and efficient. They answer any questions I may have so I've been satisfied with their service. Now, my situation has begun to rectify itself so I'm pleased. I feel a lot better and I feel like I can breathe again because they took a lot of weight.
Reviewed Sept. 17, 2017
My pastor from our church told me that there was help out there and I started looking on the internet. National Debt Relief sounded really good to me, so I tried it out. I had lost my job and I wanted to do the best I could in order to pay my debts off. I knew that the interest was standing in my way and I figured that if I didn’t do anything about it, I was just going deeper and deeper with the interest since I wasn’t able to make the payment that I was doing before.
The guys at NDR were the best. They’re easy to get a hold of and they explained things very clearly and made it easy for me to understand. The experience was so awesome. I make phone calls to the NDR customer department and just check in with them every now and then to see how the progress is going. I’m still paying on my debts but the program has given me peace because I don’t have those depressing calls from the people I owe. National Debt Relief would handle those calls for me and they have done a very good job of it.
I hope that overall, all of this program will be the end of those calls. When I’m done paying my debts to the creditors, I know that the NDR team is negotiating where I wouldn’t be able to. I’m very satisfied and I have referred a few people already. People out there need to know the truth of interest and how much money they are being taken for where National Debt Relief might exactly if not, put a stop to it completely.
Reviewed Sept. 16, 2017
My husband and I recently had to replace both our roof and one of our vehicles unexpectedly and everyone that we have worked with at NDR has been nothing but helpful and incredibly empathetic to our situation and our desire to get out of this hole.
Reviewed Sept. 16, 2017
NDR helped get me out of debt. Their customer service team was always helpful and positive!! Anytime I had a question or wanted an update I could call. They seemed genuinely interested in helping me complete the program. This system worked for me!!
Reviewed Sept. 16, 2017
Keith ** was extremely helpful during the initial call. The information that he supplied really enabled me to make a informed decision & move forward with the debt resolution process. He was very thorough with his answers & completely answered any questions that I may have.
Reviewed Sept. 16, 2017
So far everything has been good. I just started a few days ago, everyone has been nice and helpful. I thank you all for helping me through this tough time. I hope I can get out of my rut sooner than expected. Thank you again.
Reviewed Sept. 16, 2017
My experience with Lonnie at National Debt Relief was a good one. He was very helpful in the enrollment process. If I have the opportunity, I would recommend to a friend. I am looking forward to a new beginning, and being debt-free in the near future.
Reviewed Sept. 16, 2017
When I first signed up with NDR back in May, they were absolutely wonderful. I spoke with Sharde for almost an hour & I was excited to get my debt under control, I even saw a settlement within the first month or so. During this time, they found another creditor for me to add, I saw a minimal payment increase but it was worth it. Fast forward to today & I'm still receiving harassing phone calls from some of the creditors that I originally enrolled in the program, in fact, one of them is now escalating their collection efforts. I thought after this amount of time, more of my accounts would have a settlement agreement.
I recently decided that I will be going to the bankruptcy route & cancelling my enrollment in NDR's program. After speaking with my bankruptcy attorney & doing a little bit more research, I've found out that 1.) creditors do not have to agree to a settlement from a company like NDR and 2.) creditors can still come after you for the amount still owed and/or you can still be sued. Bankruptcy is going to be cheaper for me in the end & will provide me with the full transparency & formal structure I'm looking for when getting my debts paid off. I wish I had gone this route instead of enrolling in NDR's program.
Reviewed Sept. 16, 2017
So far nothing has been done. I've paid into the plan for 2 months now and literally nothing has been paid. I used a different debt relief program a number of years ago who were able to start settling things after a few weeks. I'm accruing late fees and interest. This is getting aggravating.
Reviewed Sept. 16, 2017
I've had nothing but positive experiences with National Debt Relief. Every single person exudes professionalism and is truly there to assist in whatever you need. I'm very thankful I decided to swallow my pride to get my finances in order before I'm 30! High recommend!
Reviewed Sept. 16, 2017
My debt has been my main source of stress for over a year now. When I spoke to Arthur he assured me that this was not uncommon and that he would help me. If you can ask for someone, ask for Arthur! He is so patient and explains everything. No question is too simple or too big for him. I just enrolled in the program so I will have to see how it goes but the plan outlined for me plus Arthur's attitude have already made me feel relieved.
Reviewed Sept. 16, 2017
Professional, efficient, feel I'm in good hands. I have a clear understanding of what's expected and that I'm getting the best support available. Thank you National Debt Relief! I personally feel relieved and confident about continuing a fact-free future.
Reviewed Sept. 16, 2017
We have ALWAYS been treated wonderful by the team at National Debt Relief. We did not know what to do with the debt we accumulated due to a job loss and gigantic medical bills due to several health issues. We received our 1st settlement offer and we accepted it! The negotiators got our debt reduced by approx. 60 percent on our first offer! You are a Godsend! We can finally sleep at night knowing we are in such capable hands! KEEP UP THE GOOD WORK!!!
Reviewed Sept. 16, 2017
The service has been great so far. I am enrolled into the program. We will see how the process is from now on. I have to be honest. The part that it's scary is the impact on the credit score but payments are very comfortable and it's a side effect that I'm willing to take.
Reviewed Sept. 16, 2017
When I called, I was desperate and very anxious as to how I was going to pay my bills. The agent was very helpful, informative and managed to get me thinking that I may have a chance to remedy the situation regarding my debt. Thank you!
Reviewed Sept. 16, 2017
The people at National Debt Relief were very courteous and helpful to me. They seemed genuinely sincere in helping me with my debt problem. Each time we communicated they would ask if anything new had occurred to cause a new financial burden and how I was doing otherwise.
Reviewed Sept. 16, 2017
Mark made the decision easy. He helped me all the way through the procedure and then some. Explained in detail how your company helps people in my situation get out of debt. Believe me it wasn't easy for me to do this considering my credit score is in the 700s. I've never missed a payment & never paid the minimum. Mark explained to me that it would really help me and eventually I could build it back up. At least I can breathe now. Thanks again Mark.
Reviewed Sept. 16, 2017
I was very please with the level of service from National Debt Relief. The process was explained to clearly and I was aware of all fees and how the process worked. Anytime that I needed customer service, I received responses in a timely manner and my questions were answered accurately and honestly.
Reviewed Sept. 16, 2017
They were very nice. Did not pressure me into anything and let me know my options. Kennedy let me know that I could stop everything when I want. He was never rude. I can also change the way I want to pay a month if I need to.
Reviewed Sept. 16, 2017
My experience has been great. In less than a year National Debt Relief has helped me reduce my debt to half of what it was when I first started. With my continued participation in the program, I will be out of debt in year. I would definitely refer this service to a friend.
Reviewed Sept. 16, 2017
Everyone was extremely helpful in explaining the program and the process to being debt free. All questions I had were answered promptly. The staff made the transition very easy for me. The staff was constantly in contact with me to make sure that I felt confident in my decision to join the program. Thank You.
Reviewed Sept. 16, 2017
The two gentlemen that attended me were very helpful. Brian ** was very thorough with me and answered all of my questions. He made sure I understood everything every step of the way. So grateful I had a good experience.
Reviewed Sept. 16, 2017
My advisor, George, was there for me whenever I needed him. Most of our conversations were after 7 pm. He took the time to make sure I knew what was going on every step of the way. My underwriter, Paul, was also very helpful. He covered everything completely to ensure that I understood. I am going to take 17 years and 60% off of my balances. Wow!
Reviewed Sept. 16, 2017
So far I am satisfied with this company. Anytime I have questions or concerns the customer service representatives are very knowledgeable and have answered every question I've had to my satisfaction. With no hesitation, I would recommend National Debt Relief.
Reviewed Sept. 16, 2017
The experience was as pleasant as possible considering the circumstances. The staff was helpful and kind. Sometimes listening to the legal jargon in the welcome packet without something to follow along was a little hard. I didn't realize there was something explaining everything until after the phone call.
Reviewed Sept. 16, 2017
I have had very positive experiences in working with NDR, first when I signed up, and again yesterday when I had more questions about the process. The people I've talked to have been extremely pleasant and knowledgeable. In a very short time, they have already lowered one of my bills by half! I would highly recommend NDR!
Reviewed Sept. 16, 2017
I was pleased with the entire process. Each person was very professional and explained everything in such detail that I had few questions to ask. I contacted National Debt Relief based on the high rating by the BBB. I am so happy that I did! I am confident that I will be successful reaching my goal.
Reviewed Sept. 16, 2017
My mom was with National Debt Relief and told me about the company. No one was consolidating my debt for me and none of the companies would settle with just me talking to them. NDR was the only one that would work with me as far as getting my debt consolidated and I've been with them since 2016. The beginning was easy. I just filled an application then talked with somebody there. A lot of stuff was done online. Their reps have been nothing but helpful and every interaction I've had with them has been good. They seemed to be fast at funneling and talking to the companies. They do everything pretty straightforward too. NDR made my life a lot less stressful. I had all my accounts settled but one which will take another year.
Reviewed Sept. 16, 2017
I had one bank sue me and National Debt Relief helped me with the situation. They also helped me to pay my debts and get a relief. So far, I don't have any bad experience with them. I would recommend them.
Reviewed Sept. 16, 2017
I needed relief and I’ve been with National Debt Relief for less than a year now. It's still costing me almost $500 a month, which is a lot and I'm on Social Security but I'm managing. It’s working out well so far and I hope it continues. Their team has been very nice. They're always asking me to go on the website but I have a faulty computer so if I have any questions, I call and they're very helpful.
Reviewed Sept. 16, 2017
I’ve been in National Debt Relief's program for about a year and it has been positive so far. I talked to them a couple of times for some questions. I was figuring everything out and what they could potentially do. We just had a baby a couple of months ago and National Debt Relief helped lower our payment for a few months so we could catch up on everything which was something that other companies won't do for us. The only thing disappointing was when all of my accounts went to collection despite them mentioning they would prevent it from happening. But they’ve negotiated good deals with the companies once they went to collection. It’s a little bit of a bummer because I hit on my credit but at the same time National Debt Relief was helping me.
Since working with National Debt Relief, we're still struggling because a big chunk of money goes out to them, but it’s at least helping us get out of debt and to have one payment versus multiple ones. And we don’t have all the interests of all the different companies either. But it’s taking some time to get out of it. We have five companies on them and there’s only one company left that they need to negotiate with.
Reviewed Sept. 16, 2017
When I first called National Debt Relief, it was very pleasant and they seemed very helpful and informative about what they do and their programs. They have helped me take the initial burden of creditors. I tried to deal with the creditors myself and it was impossible. But NDR disappointed me. They called four months into the program after I've been paying and wanted more money per month. We agreed to a certain amount and they backed out on that deal. I agreed to it one time, but I'll never agree to it again 'cause it's turning into a burden ever further. It's something I cannot do and I'm already struggling and they know that. The experience was pleasant, but I'd tell people to make sure to stick to their ground and don't let NDR come back at the later date and try to turn things on you.
Reviewed Sept. 16, 2017
My wife died about two years ago and I have gotten discombobulated in all of my finances so it prompted me to get some help. My son scanned the internet to find a company that had a 5-star rating and then he called me and prompted me to call National Debt Relief. It's going on two years that we've been working together to get us out of debt and I appreciate all the work they've done. I called many times. I don’t get the update on the computer but I get to update on the phone so I talked to many representatives and they were very gracious, very polite, and very understandable.
Working with them took a lot of stress off of getting out of debt as they represent me to the credit card companies or whatever to get out of. These folks were very good to go to bat for me. I just had to put the amount in and they take care of the rest. There's one time when I gave a little extra and I had a little trouble but other than that I have been very pleased with National Debt Relief.
Reviewed Sept. 16, 2017
We’re very happy with the way National Debt Relief is helping us to resolve things. It was overwhelming to the point where we couldn’t handle all the calls or the collection efforts ourselves so we used their help. They relieve us of stress because they’re handling the negotiations. Christian, the one we spoke to, was amazing. He walked us through the process. It was good and everybody that we had any interaction with had been extremely helpful and very direct. We’re hoping to continue, have everything worked out, and get ourselves in a better situation.
Reviewed Sept. 16, 2017
We had a lot of debt that we needed the help trying to figure it out. We looked online at some different companies and National Debt Relief is the one that we decided to go with. Every time we've had to call them, they’ve been really good with working with us. NDR has definitely gotten rid of a lot of our debts and we've paid off some stuff that we had for a while. They’ve been a great team and they’ve helped us out a lot.
Reviewed Sept. 15, 2017
We were behind on some bills and we were having a lot of medical problems. I had a child who had a skin disorder and we were going through several hundred dollars worth of medicine a month, even with insurance. The team at National Debt Relief have all been very great and wonderful. However, the thing that aggravates me is every three to four months, they call and wanted more to update their budget. They don't take the fact that I haven’t gotten a raise. The only bills I have paid off are the ones that NDR have paid off and they want me to update every line item again. It's a 20-minute process every time and every time they catch me, I am at work, I've got my kids. It's just that I don't have 20 minutes. I just wish there was a better way of getting it other than on the phone. If I could do it online, I've got all my stuff at my computer online to where I can look it up.
Nonetheless, they had done exactly what they say they were going to do and I'd give them an A+ in everything. NDR has made our lives easier. They took a lot of those hostile debt collection phone calls away. The bills that we had behind were either already taken care of or they'll just take money out of your account. Because if you were in the situation that I was in, where you got debt collectors calling and they're calling at all hours and you just don’t have time to talk to them, it was very nice. It's worth the peace of mind that we can get and it was a good decision for me and my family.
Reviewed Sept. 15, 2017
All of my questions were answered, no surprises and great staff! When I first started I was a bit worried about how the settlement were going to be taken care of but the fact that there is a legal attorney by my side I feel much better. I'm happy to know you guys mean exactly what you intend to do.
Reviewed Sept. 15, 2017
I have no questions. He answered all of them. If I do I will definitely call back and I really like how helpful he was with the few questions I had. He was really good. He explained everything I believe I needed to know and made me feel comfortable when it came to the monthly cost.
Reviewed Sept. 15, 2017
We were in over our heads, National Debt Relief made it simple, easy, and stress free to handle our debt situation. This, so far, has been a weight lifted off our shoulders. Would highly recommend to anyone who feels like there is no place to turn for debt help!!
Reviewed Sept. 15, 2017
The customer service was professional and informative. They were very nice and understanding. I have already begun telling others about it. Fantastic job. I feel confident and at ease about getting my credit back into good standing. Keep up the great work.
Reviewed Sept. 15, 2017
Awesome working with these wonderful people and getting my financial security back. I finally feel like I have a handle on things and a support team helping me along the way to be successful in the future. This is the right step in the right direction.
Reviewed Sept. 15, 2017
Very friendly, very personable. They are right on top of everything that is needed by us and are willing to do what it takes to help us out. Would recommend them to anybody that may need the help if it is necessary. Look forward to getting this all straightened out and put behind me when I am finished.
Reviewed Sept. 15, 2017
So far I am very satisfied with the way National Debt Relief has been dealing with my accounts. They are making my payments to my creditors and setting up payoffs that I could not have done myself. Thank you for helping me clear up my credit card debt.
Reviewed Sept. 15, 2017
Every time I call for any issue regarding my consolidation; they are very efficient and informative. The information given is always accurate; as of now I have had no issue regarding my accounts. As of now, very satisfy with my service with National Debt Relief.
Reviewed Sept. 15, 2017
They were very helpful. They took the time to explain the program in detail. I'm just getting started in the program. So far they have done an excellent job with everything. I'm hopeful this program will help me with my debt issues. I feel the team at National Debt Relief will continue to be there to help throughout this program.
Reviewed Sept. 15, 2017
When I first enrolled with NDR I was given great advice and informed what to expect. I read some of the reviews prior to enrolling in the program and was reluctant to seek the help. However, I found that after speaking with the enrollment counselor and it was explained to me in detail what to expect; credit score will go down drastically, creditors will be relentless (give the creditor hotline number), the length of time to negotiation a settlement with creditors and the availability of a credit counselor changed my mind. I'm pleased with my choice to seek help from NDR. I'll be going downhill first but it'll be worth the climb uphill to be back on top.
Reviewed Sept. 15, 2017
The information received from Mr. Ben ** was comprehensive and well explained. There were no shortcuts. I was told exactly what to expect from the program. The welcome interview from the National Debt Relief was very professional. We thoroughly reviewed the information for accuracy.
Reviewed Sept. 15, 2017
While I did have some issues with hearing and understanding the ladies I talked with, I am hearing impaired, they were very patient with me. Repeating when necessary. I very much appreciated their taking the time to help me during this very stressful time in my life. Thank you, thank you.
Reviewed Sept. 15, 2017
Very professional and easy to work with. They went out of their way to assist me. I would recommend this company to everyone that needs help. I had someone to talk with at every step and they made the process very simple for you to follow. I know I made the right decision by working with this company.
Reviewed Sept. 15, 2017
National Debt Relief has taken a huge burden off my shoulders, and I once again feel financially free. I would highly recommend them to anyone. If you have financial issues don't hesitate to call and get their assistance. It is an amazing feeling.
Reviewed Sept. 15, 2017
Friendly and well informed. Explained everything, great detail, made my decision easy, gave me peace of mind that I was doing right thing. Could not be happier. Explained everything up front and made sure I understood everything. Very helpful. Would recommend to anyone.
Reviewed Sept. 15, 2017
National Debt Relief helped us! We were thinking our ship was sunk, but they threw us a life preserver. I do recommend this company if you see no other viable options to survive. The team we spoke to gave us accurate and realistic expectations and to date they have been truthful. Thank you National Debt Relief!
Reviewed Sept. 15, 2017
NDR saves you time and hassles while paying off your debt with you... 34 months later and happy. The savings in fees and interest was huge and my credit is better... But no want to use it. Now I have extra cash to use toward things I need instead of financing.
Reviewed Sept. 15, 2017
It was a very helpful and pleasing experience. They are very nice and explain every detail very clear. I also have been please with how fast they are moving with my process. I never have any complaint and they are also on top of everything that needs to be done for my process.
Reviewed Sept. 15, 2017
Everything seems to move along quickly, rep had my best interest in mind from the sounds of things, looking forward to getting resolution. When things hit the skids this company was where everyone pointed me to. Everyone has so far been very friendly and the company is very forthcoming.
Reviewed Sept. 15, 2017
The staff at National Debt Relief have been courteous and helpful in walking me through the process. Nardis has been very understanding of my concerns. He has explained everything fully and the welcome call from Michael was also fully explanatory of the procedures that needed to be followed. All my questions have been answered fully and in detail.
Reviewed Sept. 15, 2017
Totally helpful! I feel so much better about my current situation! Thank You so much! You have made my road to debt relief A bit easier. I can now start back on the road to success and continue to start my new life with my children. I will recommend this company to friends and family!
Reviewed Sept. 15, 2017
So far very easy to work with. Explained in detail what they could and could not accomplish and what it would take to complete their program. Knowledgeable, understanding, don't make you feel worse because of your issues. As I am new to the program "Time will tell."
Reviewed Sept. 15, 2017
My debt went out of control in a hardship due to family medical conditions but we are glad that National Debt Relief is a big hope supported by the law that protects consumers falling in economic chaos that can happen to anybody.
Reviewed Sept. 15, 2017
Everything was explained to me as clear as I am sure it was meant to be. Kishan went out of his way to help me understand what the program included in a professional manner. As I have not ever been through this sort of program before I am sure that I will have questions on the matter which Kishan assured me that he will always be available to help me with. Monica ** was efficient as she could be explaining the final process to me. I do not think she could have done a better job. All involved did a very professional job during the process. I am sure I am in good hands for the duration of this relationship with everyone involved. Thank you Kishan and Monica and NDR for getting me involved with your Company.
Reviewed Sept. 15, 2017
Called NATIONAL DEBT RELIEF in May. They were able to resolve 1 out of 3 of my current credit card debt in September that same year!! Excellent customer service experience. If I had a question a representative was able to answer plus put my mind at ease.
Reviewed Sept. 15, 2017
National Debt Relief is professional in absolutely every sense of the word. They take their time in helping you in every way possible and are incredibly patient and understanding of your situation, whatever it may be. I would most definitely recommend them to anyone struggling through these very difficult times!
Reviewed Sept. 15, 2017
Attention was great. The representative was very courteous and diligent with my call. He managed to confirm my inquiries with the system and everything else worked out very well. There were two payment proposals that I approved right away. I am looking forward to having more proposals for the rest of my creditors.
Reviewed Sept. 15, 2017
I was concerned but overwhelmed with debt when I reached for the phone and made the call. I spoke with Dwane ** who explained the program thoroughly and walked me through the papers when such care and patience. My welcome call came from Vanessa ** and she, also, was very clear in her explanations and made me feel that I had made the right decision. I look forward to working closely with your organization and becoming debt free in the near future.
Reviewed Sept. 15, 2017
I'm very happy with the helpfulness of everyone that has been involved in getting us started on saving money. I'd recommend your program to anyone needing help. Jose was amazing in the getting us approved and explaining the program and Jamie was very good at making sure I had everything I needed.
Reviewed Sept. 15, 2017
They answered all my questions which helped me move forward and understand why it was the best solution for me. They were not pushy and gave me the time I needed to consider all my options. They explained the process clearly and helped me get past the fear I had. I look forward to getting out of debt.
Reviewed Sept. 15, 2017
After careful consideration, I decided to sign up for National Debt Relief to start repairing my financial situation. The process was concise, professional, and alleviated all of my trepidation. The people I spoke to were amazing, and made the process as stress free as possible. Overall, this was a very positive experience. My thanks to everyone at this wonderful organization.
Reviewed Sept. 15, 2017
Alan was very patient and understanding as we explained our financial plight, and worked diligently and promptly to get us enrolled in the debt relief program. He also explained the concepts and the procedures very well. He even stayed after his shift to help us which is truly impressive of his character.
Reviewed Sept. 15, 2017
So far so good with my debt consolidation. The people are very nice and give me the information when I call. They email me and update me when my debt is paid or they settled an agreement with the Credit Card Companies. I just had to pay the Court $65.00. I'm still waiting for to be deposited into my bank account as I had to pay for my answer to summons from Sears which I pay you guys each monthly $12.00 for the Lawyers. So I'm still waiting on this. Thank you.
Reviewed Sept. 15, 2017
The entire process was simple and very detailed. The associates were helpful and very knowledgeable. They answered all my customers and ensured I understood the entire process and all the guidelines. I'm very thankful for their help and will recommend to friends and family.
Reviewed Sept. 15, 2017
National Debt Relief is the best. I started with them in May 2017 and they have already settled 2 of my debt. 6 more to go and they always call you and update up. They are very helpful, friendly and caring. They are the best!!!
Reviewed Sept. 15, 2017
So far everyone that I have come into contact with has been nice, however it just really seems that they are in a hurry and just read from a script. It's not really personable so that leaves me a little uneasy with my trust in the system. So far I just feel a little in a whirlwind, I don't know that I am getting everything together that is needed. It's a little confusing, but I think everyone that I have spoken with has been nice and polite.
Reviewed Sept. 15, 2017
Extremely professional and helpful. Very informative. I'm very grateful for their assistance in giving me a lifeline I can cling to and allowing me to see a light at the end of what seemed like a very dark tunnel. I'm looking forward to working with them.
Reviewed Sept. 15, 2017
I got a call from a rep saying I was offered a settlement, I gladly accepted. The rep was very courteous and explained the process excellently. This company is awesome! I already have 2 creditors taken care of. National Debt Relief has helped me tremendously get a hold of my debt problems. Very thankful for their help!
Reviewed Sept. 15, 2017
Went through a divorce and was left with all the bills... These guys have been helping me A LOT and I am almost out of debt!!! So far I think they have done about 6 debts and only have I believe 2 left... They actually find more debts without me even remembering the debt. Thank you!!
Reviewed Sept. 15, 2017
This is my first time using debt relief program. I have only been with National Debt Relief for a month and already one of my debts has been resolved. I am truly a believer! Thank you so much National Debt Relief for your level of professionalism.
Reviewed Sept. 15, 2017
Very helpful, friendly and professional. Things were explained well. Both Nomar and Evelyn were positive and optimistic. I feel confident that our issues will be resolved in a timely manner. Paperwork was received as promised. Clear instructions on procedures and process were explained to my satisfaction.
Reviewed Sept. 15, 2017
Very helpful with question and helping you understand the process. Very friendly and helping you to rebuild and repair your credit as well as getting out of debt and learning how the process works with getting help with creditors calling and steps to helps with any legal claims filed by creditors.
Reviewed Sept. 15, 2017
NDR work quickly to talk to the creditors and lower the payments. I only had to worry about one thing: paying NDR which was such a relief. My experience was great and I would definitely tell other about this program. Thank you National Debt Relief.
Reviewed Sept. 15, 2017
Sabastian was great and very helpful. He talked to me like a real person and not a robot just pushing something on me. The woman who walked me through my welcome call was also very informative. I'm sorry, I have forgotten her name. I will definitely recommend this service to others. Thank you so much for your help.
Reviewed Sept. 15, 2017
Both James and Paul were professional and listened to my need and concerns and addresses them completely. I was greeted with concern and when explaining my situation, they made it process easy. My desire to get out of debt was relieved after speaking with them.
Reviewed Sept. 15, 2017
My experience with National Debt Relief has been professional and caring. There is a personal touch given by each representative that is unparalleled in most industries, today. Resolving debt is never a pleasant undertaking, but NDR makes the entire process bearable from beginning to completion. Thank you, NDR!
Reviewed Sept. 15, 2017
Glenn was extremely helpful in helping me understand the details of the program. Ultimately, it was in my open and honest conversation in regards to my financial hardship and describing, out loud, all of my debt, high monthly minimums, that I realized, I needed help. I am hopeful and optimistic NDR will help me finally be debt-free!
Reviewed Sept. 15, 2017
Calvin ** was very helpful in getting the help that I needed. He explained to me how the program worked and how they would be able to help me. He is very knowledgeable of the program that he stated to me.
Reviewed Sept. 15, 2017
The gentleman who assisted me was very pleasant and knowledgeable. He answered all of my questions. All in all a very pleasant experience. Based on my experience, I would definitely recommend your company to anyone of my friends who might find themselves in a similar experience.
Reviewed Sept. 15, 2017
National Debt Relief gave me a awesome monthly service rate. They are very helpful and showing good communication. National Debt Relief sends a email when there is a offer. I really recommend to anyone using National Debt Relief. Took all the stress I have dealing with debt.
Reviewed Sept. 15, 2017
So far everything has been going well. The customer service people we have talked to have been friendly and nonjudgmental, taking time to explain the process and giving us instructions on how to handle creditors. Lowering payments has helped take some of the stress away and hopefully we can have this resolved quickly.
Reviewed Sept. 15, 2017
Personnel with this company was very courteous and friendly. I would recommend National Debt Relief to anyone in need of financial help. They follow up immediately with any concerns you may have. I feel much more relieved knowing they have my best interest in resolving my problem.
Reviewed Sept. 15, 2017
The people I spoke with were very knowledgeable, and answered all questions I had about the program before signing up. All information that was sent to me was easy to follow and I'm clear on what this program offers to help me be debt-free.
Reviewed Sept. 15, 2017
He Paul *** was very professional, very courtesy and accurately on everything he told me about the program. Was very helpful. Thank you very much. The program is going to help me out I think good. I am looking forward to be able to get my credit cards all pay off.
Reviewed Sept. 15, 2017
When I started with National Debt Relief we owed a lot of money on our credit cards. National Debt Relief explained everything to us very clearly on how the program worked. I am now 1 year away from not having any debt on our credit cards. It feels great! We could not have done it without the help and advice of National Debt Relief.
Reviewed Sept. 15, 2017
The process was very straightforward and the agent very courteous and helpful. He answered all questions and worked with me to make the process as fast and easy as possible. He made the whole thing easy to understand and explained as we went along.
Reviewed Sept. 15, 2017
I have a much better understanding of the credit industry and how to handle them after working with National Debt Relief. I cut my debt in half and paid it off in 2 years. National Debt Relief has talented people and they follow through with their promises.
Reviewed Sept. 15, 2017
My overall faith in this program has started off Rocky. I was under the impression that settlement offer would start after first deposit. It didn't. And I thought it would be smooth negotiation process. It wasn't. Most of the clerks are pleasant but I had a call escalated to supervisor (I didn't request either). Mrs. ** was dry and mad. It seem like I was being unreasonable. But in the end what I was asking for was done. So the three stars is simply for the Rocky start. I am hoping it will be better throughout the remainder of the process.
Reviewed Sept. 15, 2017
My experience so far with National Debt Relief has been great. The representatives have been very helpful and the service is great. They have given assurance that all hope is not lost and debt can be restructured to allow one to be able to pay and eliminate the threat of bankruptcy.
Reviewed Sept. 15, 2017
So far I am very satisfied with the service at NDR... I am updated and kept informed based on decisions and activities on my account. Thanks a lot for such exceptional service. I am looking forward to being debt free and a fresh new start. Then I will work on clearing the negatives off my credit report.
Reviewed Sept. 15, 2017
I'm very satisfied, All my accounts (5) have been settled in less than a years time. Everything has gone smoothly just as I had been advised it would. I am very pleased. Also to not have to worry with call from bill collectors was awesome. To be able to leave it in the hands of such professionals as yourselves and to know it would be handled has made my last few months much easier and less stressful. Thank you for your hard work!!!
Reviewed Sept. 15, 2017
Debt relief is very efficient in their work. I am very satisfied. They are doing a great job. Helping people like me to get rid from their debt. The customer agents handles phone calls in a very efficient manner and knows the right thing they are doing. Thanks.
Reviewed Sept. 15, 2017
I can't thank Freedom Debt Relief enough! They were always friendly, helpful and professional. I look forward to a healthier credit history. I could not have handled this situation without them. I strongly recommend this group to anyone who has gotten into a bad situation with their debt.
Reviewed Sept. 15, 2017
Natosha was very helpful, and explained some things that I didn't understand. I'm still feeling a little worried about how I got to this point with my debt. Hopefully everything works out soon, having a lot of stress.
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