National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 14, 2017
I've had such a wonderful experience with National Debt Relief. I'm starting to feel stress free for sure. I cannot wait to be debt free. I had been so worried about my situation and after contacting National Debt Relief, I know I made such a great decision. Thank you all for your help!
Reviewed Sept. 14, 2017
I thought the experience went very smoothly and customer service was very clear on how this process works. They made the process of getting signed up stress free and painless. I would recommend them to family and friends. The contracts were very clear and concise.
Reviewed Sept. 14, 2017
Everyone I have spoke with has been very helpful. Looking forward to working with all of them. It is a good feeling just knowing that someone is on my side to help me become debt free. Thank you all so much.
Reviewed Sept. 14, 2017
Excellent and professional service performed by all parties. Excellent service!! It was excellent service by all parties involved when signing up for this excellent service. Everybody was professional and courteous throughout the entire process. The service was very very very good.
Reviewed Sept. 14, 2017
When I recently got notified that a settlement had been reached with one of my creditors I was elated. I've been waiting for this to happen to start to get this all behind me. I still have two more debts, so I'll have to be patient. Thank you for all of your hard work and communication with me.
Reviewed Sept. 14, 2017
So far my experience has been great. I've only just begun business dealings with NDR. The phone calls have pretty much stopped and I haven't received any mail from creditors. I hope that the good dealings with NDR continue, and I can continue to live with this relief for years to come.
Reviewed Sept. 14, 2017
It was very easy and it seemed like they cared. They answered all my questions and explained every step by step in the process. l would tell anyone in my situation to at least give them a call. It can not hurt.
Reviewed Sept. 14, 2017
Fast, efficient, professional, very well articulated, quick with the details and offer tons of support to answer questions. Way better than expected. Just make sure you keep up with the payments and you be debt free in a much shorter time than minimum payments.
Reviewed Sept. 14, 2017
Excellent customer service. Excellent experience to get back on track. A very smooth transaction since beginning of program. I will highly recommend this service product. Thank you so much for your customer service and assisting me to become debt free.
Reviewed Sept. 14, 2017
Very nice and helpful agents! Kathy ** who helped me was very professional and helped me in the most efficient way. Great team all who helped! Applied and got accepted. I am happy and excited to start my journey to being debt free. In only 3 years! Looking forward to that day.
Reviewed Sept. 14, 2017
My representatives were very knowledgeable about their product and helped educate me to their process. I really enjoyed the experience in working with them and it went very quickly and efficiently. They stayed with me throughout the entire online experience and were able to answer every question that I had about their product.
Reviewed Sept. 14, 2017
Matthew, Jamele and Jena were very professional when explaining the process as well as assuring that all of my questions were answered. I was informed of the amount of time it would take to complete the process which they were correct. I was not overwhelmed. THANK YOU JESUS.
Reviewed Sept. 14, 2017
The National Debt Relief is very good job in negotiation with creditors. Just for your info my experience with National Debt Relief is very good. I would recommend this firm to my friends. All questions and problems are taking care of very fast and solved to my best expectations.
Reviewed Sept. 14, 2017
I was in debt for over 50K. NDR staff put me at ease when my finances fell apart. They answered all my questions, they called me when they negotiated my debts, I was never put on hold and provided me with every documentation needed. I would definitely recommend NDR to anyone who looking to become debt free.
Reviewed Sept. 14, 2017
Very gratifying experience. I was treated like a human instead of a number, and the representatives were very informative and helpful. I was hesitant initially, but I'm convinced that contacting National Debt Relief was a good choice. I am very grateful and humbled to be accepted into the debt relief program offered.
Reviewed Sept. 14, 2017
Courteous, Professional, Patient. Representatives immediately made me feel at ease, even though I was apprehensive about my situation. They are well informed about their program and willing to answer any questions to the best of their ability. Make you feel you made the right choice.
Reviewed Sept. 14, 2017
I cannot believe how easy and Informative this is! The specialists are very nice and so helpful. I would highly recommend National Debt Relief to anyone who needs help with their debt. Everything was explained to me and they made sure I understood what they were saying. They walked me through the electronic process and explained the details where I could understand it. They helped me with setting up the online account process too. I'm so glad I will be out of debt soon!
Reviewed Sept. 14, 2017
Am too new to write accurate review. From what have experienced so far, dont feel I've been helped enough. Debtors still contact me and send statements to me even with signed cease communications paperwork. Also feel negotiations should start from the first deposit. Not after the balance has accumulated to a certain point. Like stated before, too new to program to write accurate review. Maybe in 6 months things will improve.
Reviewed Sept. 14, 2017
I would like to thank Ms. ** & the welcome gentleman for Helping this senior citizen be out, in every possible way, I am so grateful & THANKFUL & I would recommend use for Honestly professional dealings, explained well, took their time & I feel good because of Thank You & God Bless.
Reviewed Sept. 14, 2017
It was a truly a great pleasure to speak with William at National Debt Relief. He was very professional and kind. He was thoughtful and understanding. He brought peace of mind to me. I am now able to sleep and function normally. Thanks William.
Reviewed Sept. 14, 2017
Very knowledgeable and polite customer service person. I was unsure of how the program worked, the person that I spoke with spoke very clearly and answered every question. What I like about this program is that I can cancel at any time and receive a refund of unused funds.
Reviewed Sept. 14, 2017
Paul was amazing. I was crying when I called him from my car and he did anything and everything he could to calm me and help me. It was a true pleasure and reassurance everything was going to be alright.
Reviewed Sept. 14, 2017
Going through a hard and stressful time with my fiancées. Each Representative was sensitive and well inform about the issues with my situation. The representative did an excellent job telling me what I have to do and eased my concerns.
Reviewed Sept. 14, 2017
I am a recent customer of National Debt Relief and we are working together in reduce my debt, I am positive that I will receive the help and benefit from this program. The way is being offered to reduce interests and pay off my debts sooner than what I supposed to, without the program. I just wish everything works well. Thanks.
Reviewed Sept. 14, 2017
Customer service reps were very knowledgeable, polite, professional and everything was thoroughly explained and all questions and concerns were handled well. I would definitely recommend National Debt Relief services to anyone I should encounter that is in need of debt relief assistance.
Reviewed Sept. 14, 2017
They not only helped with negotiating with creditors they also gave me an opportunity to build my credit. Thank you!! They communicated with me via email and phone. Kept me informed with every step. I won't hesitate letting family and friends use them for help.
Reviewed Sept. 14, 2017
I have only been on a few months and they have already cleared 7 accounts off for me. I can't tell you what a relief it is. They definitely do what they advertise. Very, very happy with them. They are also available anytime I call and work with you.
Reviewed Sept. 14, 2017
Since signing a contract with Debt Relief I found them to be creditable, consistent, loyal and dedicate to me as a client. They've made our debt manageable so we can began to improve our finances moving forward in our future as a retired couple. Thanks Debt Relief!
Reviewed Sept. 14, 2017
I was worried at first but they were really friendly and careful. They were really professional giving me all the information I needed to start. They were available to go through the process with me again and again, ready to answer all my questions. I hope I will get through this with them.
Reviewed Sept. 14, 2017
In less than a year, they have been able to clear 2 major credit card debts and 1 hosp. bill. If they continue at this pace I should be looking at all debts pretty much resolved in 2018. So I am very pleased with the progress so far. If I had not contacted them I would be in worse debt instead of much better condition. So I would definitely recommend them. Thanks for a fine job so far.
Reviewed Sept. 14, 2017
I am extremely pleased with NDR services. Very courteous when calling and understand My limitations as à disabled person. Thank you NDR. Would recommend to à friend. I am so glad I did not déclare bankruptcy and my crédit is quickly recovering. Great company.
Reviewed Sept. 14, 2017
I am very happy with how quickly they have begun working with the creditors I owe. Within the first 60 days they have already reached a settlement with one of the creditors and are in contact with some of the other companies.
Updated review: Feb. 15, 2018
National Debt Relief has so far (after only 8 months) settled a few of my accounts, one of which was settled for just over one quarter of what I owed! I expected the beginning process to take more than a year, but I am pleasantly surprised at the swiftness of their work! I have told my family and friends that without National Debt Relief, my wife and I would still be stressed out and in terrible debt!
Original Review: Sept. 14, 2017
So far, one of my accounts has been given a settlement offer, which seems reasonable at this time. The process has so far been reasonably easy, though a couple of my creditors have still harassed me by phone, indicating refusal to work with NDR.
Reviewed Sept. 14, 2017
I want to thank your team Mr. Logan ** for assisting me and making me feel so relieved. He had so much patience with me and answered several of my questions with no hesitation. We were back and forth for a while (maybe a month) but at the end it was all well. I believe the other female name was Vanessa (not too sure - I left my notes at home) who assisted me with the welcoming information. Your team is so awesome. Have a blessed day and thank you all for the assistance in our matters.
Reviewed Sept. 14, 2017
I have been registered with National Debt Relief since Jan. 2018. I have found them to be professional and forthright in all of their dealings so far. I have been satisfied with their product and hope that the relationship continues in good stead.
Reviewed Sept. 14, 2017
Very quick calling back and answering the phone on the upfront. Hope the back end is just as great! The lady explained everything in great detail, and answered all my current questions. She covered all my expenses and coverages as well as if there are any attorney issues that come up. We added the extra security just in case.
Reviewed Sept. 14, 2017
I have had an excellent experience so far! The gentlemen both that helped me were very considerate and professional! The program was explained so well! Eugene is who first contacted me and was very understanding and took great lengths to explain!
Reviewed Sept. 14, 2017
I had a good experience with the National Debt Relief in the time of needs. They are very helpful, well packaged, accurate, quick, articulate and understanding. I highly recommend them to you if you need a quick assistance service for your debt relief.
Reviewed Sept. 14, 2017
They were very patient and understanding and answered all the questions I had. I have never done this before and really did not know what to expect. I have been able to relax a little. They went over every section of the agreement with me and allowed me to ask questions if needed. I know I am not done yet but I am a lot more optimistic about what is ahead.
Reviewed Sept. 14, 2017
Would recommend to anyone with debt issues - NDR was extremely helpful and made the process of resolving my debts painless! My account manager is helpful, non-judgmental, and straightforward. They also have a great response time and are very thorough with answering my many questions as they come up. Naturally, this process is not easy... But they do the best they can to make it work for me!
Reviewed Sept. 14, 2017
I recently signed up with National Debt Relief, I have to say I am super amazed at the service. I am steps away from being debt free!!! The process is easy. The online portal allows you to see all information related to your debts, statements, payments, settlements etc.
Reviewed Sept. 14, 2017
First call I received I spoke to Steven who was awesome. He explained everything and stopped every section to see if I had any questions. He was available at any time of the day and answered all my questions on a timely manner. I have to say the same for my welcome call from Jonathan. They were both awesome.
Reviewed Sept. 14, 2017
Everyone was very kind and understanding. They answered my questions as I had them. Paul was patient as I had to call back numerous times and I hope this will finally get me and my wife back on track financially speaking. The onboard call was informative and concise.
Reviewed Sept. 14, 2017
The National Debt Relief Company was true to their word. No matter who I spoke to on the phone it was like I got the same person each time. That was very reassuring. Even if I got someone that didn't know everything, they would find out the answer or transfer me to someone who would know. This company had always kept me posted at all times. The National Debt Relief help me get back on my feet. Also my credit scores started to go up. I have told my family and friends about National Debt Relief. Thank You.
Reviewed Sept. 14, 2017
I have been stood bad financing condition since July 2007 because economic crisis. Increase credit card debt and I've been only paid minimum amount. I didn't know about Debt Relief Program. Someone told me about this program and I started. Thank you.
Reviewed Sept. 14, 2017
Although they negotiated less debt owed, I accumulated several penalties in late fees because it took approximately 9 months to complete the negotiations with creditors. I feel that my credit suffered much more with the delay. I've use a different company in the past and should have used them again. The process was quicker and caused less damage to my credit.
Reviewed Sept. 14, 2017
Extremely knowledgeable customer service with fast and friendly service! Made it easy to apply, quick result, and provided peace of mind. It's great to know that reaching out with any questions is an easy call away. Thank you for providing this amazing service to us.
Reviewed Sept. 14, 2017
I should have called sooner. The relief I felt when I found out that help was available was tremendous. Everyone I have dealt with has been sympathetic and reassuring. They understand where I'm coming from and have offered me hope. They have been very transparent in the procedure of getting me out of debt, helping me understand every step of the way. I couldn't be more thankful for all of their help.
Reviewed Sept. 14, 2017
I signed up with National Debt Relief 1 year ago and they have been extremely helpful whenever I've had questions. I finally have a peace of mind that my debt is finally being handled within my control. It has been much easier coming up with the set amount owed to National Debt Relief than getting swallowed up by high interest rates. I'm moving forward again!!
Reviewed Sept. 14, 2017
During the initial setup dialog over the phone, each debt was examined, and as the representative worked through them, I was kept informed. The final monetary plan was presented in a thorough manner, and if available, options were also described to me. Not surprisingly, the first few phone conversations were lengthy, but they left me with a sense of confidence, and that NDR was a professional in its service area.
Reviewed Sept. 14, 2017
I'm only a few months into the program but they have been extremely helpful and I'm excited to become debt free soon! So far National Debt Relief has been amazing! And has answered all of my questions and concerns about the program.
Reviewed Sept. 14, 2017
I called National Debt Relief after my wife and I split up. I had two children I was raising and without her income was unsure how I would be able to pay my bills and keep my house. National Debt Relief gave me immediate answers and immediate solutions. It was tough, and yes your credit will take a bit of a hit, but it could be a lot worse. It took me three years, but all creditors are paid off and satisfied and my credit has already recovered. If you're struggling give these guys a call.
Reviewed Sept. 14, 2017
Worried about giving them more money when they've lost a settlement without letting me ahead of time! Poor communication. If you email them and ask for an email back, expect them to call you while you're at work. It's called email!!! Catch up!!! They refuse to work things until you have a large amount of money with them. They refuse to do any work until you pay into them. It's scary!
Reviewed Sept. 14, 2017
I had been struggling trying to keep up with the interest rates of my credit card and could not make a dent in the balance. I felt it would never get paid off. So I called and It was so easy. I now see the light at the end of the tunnel!!!
Reviewed Sept. 14, 2017
Everything was explained to me very professionally and I was able to understand the program without questions. Very nice agent and spoke very clearly. I would definitely recommend to my friends. I received all the documents I needed to continue with the program and can't wait to get everything resolved.
Reviewed Sept. 14, 2017
Have always answered any questions I have had. Very professional and polite on the phone. I have no complaints so far and look forward to working with them in the coming months. I would only say that I would like more information to be placed on the website when I log in.
Reviewed Sept. 14, 2017
I just settled 6,700.00 dollars and saved 4,000 dollars. And my payments are 134.00 dollars every two weeks. We are halfway done with my settlements. This much done though in less than six months! Now if the rest goes just as good I'll be very happy! Thanks guys for the good work!??
Reviewed Sept. 14, 2017
First time I joined on June they told me, they can help me to Settle my debt about 50 to 60% down from what I owe. I could not believe. Within 3 months they help me Settle 2 of my credit card. The balance go down up to 60%. Thank you very much for your help and I definitely recommend to anyone.
Reviewed Sept. 14, 2017
My experience with NDR was very positive and productive. I feel very at ease in letting NDR handle my affairs in this matter. The representative was professional and thoughtful, and patience. I did not feel pressured at any point during our phone meeting. He made the process very smooth and easy.
Reviewed Sept. 14, 2017
I was at my wit's end when I heard a commercial on the radio about National Debt Relief. I am not one who believes in bankruptcy because I feel it's the same as stealing. I was skeptical but I called them anyway just to see what they had to say. They were extremely friendly and reassuring and helpful and understanding. They were non-judgemental and made me feel comfortable with the process. Since the amount that is settled upon is paid in payments that I can afford and knowing that at the end of the year the amount that was not paid to each debtor was considered capital gain and I had to pay taxes on I felt that I had honored the amount that I had charged on credit cards. When it was over I felt good about the process and that I did not have to file bankruptcy and ruin my credit completely. I am thankful for programs like this and those people who work there to help people like me it has taught me a lesson to never overextend myself again.
Reviewed Sept. 14, 2017
We couldn't be happier with how quick and painless the whole process was. National Debt Relief did exactly what they said they would do and cut our debts in half so we were able to get them all paid in just a few years! Thank you so much for helping us get our lives back. Now we work to live instead of living to work.
Reviewed Sept. 14, 2017
The payments to my debt collectors haven't started yet, but from the moment I signed up I felt at ease. I'm confident that National Debt Relief will help me start my financial life over so I can achieve my dreams of being a homeowner before 35 YO.
Reviewed Sept. 14, 2017
Tommie was great as well as underwriting. This helps me a lot. They were kind. I am happy to know my debt will be paid and eventually I will be able to rebuild my credit score to the point I look good again in paper.
Reviewed Sept. 14, 2017
This debt relief program ruined my credit. I would have been better off making payment arrangements directly with my creditors. Now, I have so many derogatory marks on my credit I can't get any line of credit. They do not tell you any of this when you start their program and say that they guarantee your credit will be better than when you started. Another lie. Do not use this program. Get help from friends or family to figure out a plan and contact your creditors and come up with a way to pay them back slowly but surely, otherwise your credit will be ruined for 7 years.
Reviewed Sept. 14, 2017
Would refer to a friend. Very helpful and understanding. Easy process and now I can breathe financially. I was about to file Chapter 7 when I received the info in the mail... Now I will be able to pay back my debtor with completely ruining my credit...
Reviewed Sept. 14, 2017
Every time I call everyone is extremely helpful, the issue I have with calling from my cell or my landline is very static and even on speaker I cant get a clear connection or control the volume. I have tried to call from home and work. The questions or issues we are discussing are very important and I really need to make sure I am hearing you and you are hearing me.
Reviewed Sept. 14, 2017
It was a great experience and all the people whom I spoke with were outstanding and had every answer for that I asked. I would recommend these people to whoever needed debt relief. Thank You so much for being there in my time of need.
Reviewed Sept. 14, 2017
It was a great experience working with the gentleman that set me up. He was considerate and sensitive to my needs. The entire process was well explained and easy to follow. He gave me hope. Every person since that I have spoken with also has been very helpful. I appreciate their time and am excited to get out of debt with their expertise.
Reviewed Sept. 14, 2017
I still have two accounts that were settled that are on my Credit with Barksdale Federal Credit Union. After numerous attempts to have this taken care of it remains to this day on my credit. The other accounts were handled well with no problems. These accounts still haunt my credit.
Reviewed Sept. 14, 2017
They were very good at keeping me informed about how to get things rolling regarding my accounts. Set things up quickly and have heard from one of my accounts they were contacted and this is all within a month of starting. So far so good.
Reviewed Sept. 14, 2017
I completed my session with NDR. It takes patience, and if you stick with it, it does pay off. Your credit will really get low during the time of the session but it does get better. Now I am on my way to a better credit score and better habits compared to what my habits were before. The people I dealt with were very helpful and always were there when I had a question or concern. They kept in constant contact to ensure everything was still good with me. I would recommend this to someone facing debt. Just remember to read all the rules and communicate with them and stick to it to see the results.
Reviewed Sept. 14, 2017
Always have their customers in mind when they negotiate with the collector. Would choose National Debt Relief always. Also would recommend it to family and friends who need help. We have 3 bills already almost taken care of... We couldnt have done it without them. A BIG thank you to all!!
Reviewed Sept. 14, 2017
They helped me get the relief and peace of mind I needed. They were very thorough and explained everything. Answered all my questions. Took care of my situation with a lot of sympathy and compassion. I am making affordable payments and I no longer struggle and stress like before.
Reviewed Sept. 14, 2017
I'm new but so far the staff has taken care of my question in regards to getting out of debt. Thank you for answering all my questions and getting the creditors off my back. I hope time flies and I can get out of the debt in no time. Thank you.
Reviewed Sept. 14, 2017
Customer service representatives were very helpful in explaining the process to me in a way that I could easily understand. I was completely satisfied with all of my interactions with them. As a result of my experience so far I would highly recommend this company.
Reviewed Sept. 14, 2017
When I was going through tough times, I decided to give them a call. After few months things started to get into shape and within 2 and a half years I was able to get debt free. And it saved me from bankruptcy. I would recommend them to everyone who is going through high credit card debt. Give them a call and see what your options are.
Reviewed Sept. 14, 2017
National Debt Relief was great. They help my family get out of debt very easily. Without them we would probably be still paying the minimum rates on our credit cards and not making a dent. I would definitely recommend them to friends.
Reviewed Sept. 14, 2017
Thus far I have been impressed with the structure of the information and details given to assist me in becoming debt free. I'm still in the middle of the process, but have a great sense of relief that my accounts are now being handled by National Debt Relief.
Reviewed Sept. 14, 2017
Very helpful but would like to have more contact. Only spoke to someone when set up the program and have not heard from anyone since. It would be nice to get an occasional update to make it feel like I'm not making a bad decision due to the fact I do not know what is going on.
Reviewed Sept. 14, 2017
Entering into the program gave me so much relief. My consultant Joe ** was excellent. However I've been in the program for three months and I have had very little interaction with anyone. I am always the individual making the phone call while I still have debt collectors calling and feel like I have no guidance within the situation. The lack thereof of communication since initial enrollment truly makes me feel as if I am just another number within your large organization. Hopefully someone will read this and if you would like more details please feel free to give me a call.
Reviewed Sept. 14, 2017
Great experience, pretty simple to get started. Customer service reps are friendly, knowledgeable and quick to respond. Our credit is now considered good instead of fair. Would highly recommend, it's a good feeling knowing those balances aren't hanging over our heads anymore!
Reviewed Sept. 14, 2017
We had financial circumstances that were not being resolved. National Debt Relief was highly effective and has helped us reduce our debt tremendously. Their reps were very positive, informative and professional. They assisted us with all of our needs.
Reviewed Sept. 14, 2017
Overall I am grateful that my credit is improving. The payments are high. If I had taken the money I pay them each month and dedicated to one bill at a time then my bills would all be paid off with the exception of one. Sometimes the amount I pay them causes a hardship. They can be hard to work with because when you call you get bounced from one person to the next and get put on hold a lot. When you do get someone finally they are very helpful, courteous, and respectful.
Reviewed Sept. 14, 2017
All of my questions were answered professional and timely. I'm very happy that I inquired about this company. I trust their reputation and have already recommend the company to family and friends. All of my payment are wrapped up into one bill monthly allowing me to save for my future.
Reviewed Sept. 14, 2017
The right tool for the circumstances I was facing, the experience with the team since the beginning was adequate, they responded my concerns with proper solutions. I was clearly explain about the outcome after we were done with this process, now I'm in the middle of restoring my situation.
Reviewed Sept. 14, 2017
It helped me a great deal get back on track and debt paid off. I would definitely recommend this as a tool to someone that is needing assistance with getting their debt organized and paid off. You feel like you have a say without having to do the negotiations.
Reviewed Sept. 14, 2017
If you need help and feel like you're drowning in debt, National Debt Relief is the best there is at helping get out of that situation and get your finances back on track. They also have very good customer service.
Reviewed Sept. 14, 2017
Ivori has been really great to work with. Answered all of our questions and made this process very easy for us. She walked us through the process step by step and was very friendly the whole time. Recommend this program to anyone...
Reviewed Sept. 14, 2017
It has only been a couple months, but I am very pleased with how everything is going. I felt immediate relief when we began putting the plan into action. I recommend National Debt Relief to anyone struggling with debt. The process has been very easy and stress-free.
Reviewed Sept. 14, 2017
So far it has been a great experience. The payments are manageable and flexible and the Customer service is very good. I'm hoping for positive results out of this and at this point it's been a great experience. I would recommend this to anyone in debt.
Updated review: Jan. 1, 2018
Even though I have 2 debt collectors still calling, I can say my experience is overall good. My current will be paid off in 3 months. I can't wait for more of my credit cards to be paid off so the other debt collectors will stop calling me. The 2nd debt collectors should be stopping calling me soon.
Original Review: Sept. 14, 2017
One of the companies that I owe still got money from my account after I put a stop payment on it. This company didn't help me with this. I have only been with them for a month and a half. So I don't know what else to say. So please get the help I need so I don't get messed up on another payment with my car because you can't help me after you told me not to talk to my creditors.
Reviewed Sept. 14, 2017
I kept getting messages from collection agencies and I was not sure if I should return their calls. I already sent the letter requesting to close my accounts and given NDR's contact info. NDR Rep was very patient and reassured me.
Reviewed Sept. 14, 2017
I am still waiting for some sort of results but they are good at keeping me up to date with the progress of things. The website could use some work though because whenever I get a call with an update they tell me I should be able view the alert online and I can't.
Reviewed Sept. 14, 2017
I would like to recommend this to my friends. Overall good job. We were able to finish quick. After I'm done I was able to apply 2 credit cards. :) If anyone would like to apply I recommend you do it.
Reviewed Sept. 14, 2017
The process was easy, completely online and painless, can't wait to get the end result! I've always struggled with managing my money, but with the help of National Debt Relief that is all about to change. There is a reason they come highly recommended!
Reviewed Sept. 14, 2017
I was very very skeptical at first to go with a debt consolidation company just because most of them do not work in a customer's favor. However with National Debt Relief I was not only debt free in a short period of time but working with them was super easy. I'm completely debt free now and I'm glad I gave them a chance and yes I will recommend them to a friend.
Reviewed Sept. 14, 2017
When I signed up I was told I would be given credit card repair services at the end when I completed the program. Well, I completed the program and they said the credit repair was no longer offered. Secondly, I had to fight to get settlement letters from this company. They often would not send it so I would have to call back multiple times. Service was OK.
Reviewed Sept. 14, 2017
I haven't got any bills. They took care of them which is so great. I can't wait until they start getting rid of them. It's gonna be very interesting on how they do it and how much money they're gonna save me.
Reviewed Sept. 14, 2017
I talked to a total of three different people, all three were very helpful and very kind. The last person I talked to was Jamie ** and she was so patient with me and so helpful. I had a toddler granddaughter who was crying for her mom, she talked to my granddaughter and helped to calm her down. I know this was not in her job description but I really appreciated her kindness. She explained everything to me and really put my mind to ease because I wasn't sure if I had not made a mistake by enrolling into the debt program.
Reviewed Sept. 14, 2017
National Debt Relief was an easy and straightforward way for me to resolve my debt with all of my creditors. It was affordable and efficient. My credit is back where it should be! This year I was able to buy a car and apply for a house. All thanks to National Debt Relief!
Reviewed Sept. 14, 2017
Everything was perfect with the initial setup and introductions... I just wish I had more communication from NDR on when exactly creditors would be contacted by NDR to let them know I filed. This way the creditors know why I'm missing the payments.
Reviewed Sept. 14, 2017
When I called National Debt Relief, the person that took my call was very pleasant, nonjudgemental, and explained everything very detailed. I have only made two deposits and none of my debt has settled yet, which I was told it could be a few months, therefore I cannot give 5 stars yet because I haven't seen any changes yet.
Reviewed Sept. 14, 2017
At this time I have not been with this company long enough to see how it is going to work for me, but the initial stages were nice and a pleasant experience. I am not very happy in the way we have to wait until we have made some money in our account for you to start negotiating with my creditors.
Reviewed Sept. 14, 2017
I wish I would have signed up a long time ago. National Debt Relief is an amazing company. Every interaction I've had with them on the phone has been great. The employees are kind, helpful, and genuinely happy to be helping you. I got 2 settlements on the first month, and I couldn't be happier. The financial burden being lifted has been a huge blessing.
Reviewed Sept. 14, 2017
Customer service is great and I highly recommend their services. I have already recommended to friends suffering the same debt stressors and they have already called and setup services with NDR! Dont waste another day living paycheck to paycheck and stressing over your debt; time to call NDR!
Reviewed Sept. 14, 2017
Well communication, fast working capabilities & advanced thinking are their assets. Will be one of the best in future. Needs to include Interpreter for different languages. Needs to inform to customers details explanation about the activities. Sometimes confusion is created for failure of the explanation.
Reviewed Sept. 14, 2017
National Debt Relief made paying off my credit card debt easy. It always felt like they were working to help me and kept my best interest in the forefront. Reps would contact me periodically and let me know what settlements they were working on. In the end, they helped me pay off my debt 6 months sooner than I had expected. I have recommended National Debt Relief to friends and family who were looking to pay off some debt.
Reviewed Sept. 14, 2017
They were very helpful and explained everything to me. I am very grateful to this company. I had a creditor call me and tried to strong arm me. I called and talked to one of the representatives and they eased my fear, explained what to tell the creditor if they called back. I highly recommend this company.
Reviewed Sept. 14, 2017
All the customer service reps have been understanding and helpful throughout the relief process. However we haven't heard anything about any offers. It might be too soon for this to happen yet. Any advice on what our next steps would be great to hear.
Reviewed Sept. 14, 2017
The staff of National Debt Relief was very helpful and compassionate in guiding me through the difficult journey of being debt free. If or when I am in need of help regarding debt relief I will definitely use your services.
Reviewed Sept. 14, 2017
The welcome gentleman I spoke with was very friendly and helpful in answering all of my questions. Also Calvin ** spent time explaining the entire process to us and helping us understand. Calvin was also very friendly and helpful. So far we are very pleased with National Debt Relief.
Reviewed Sept. 14, 2017
National Debt Relief was a wonderful assistant in getting my credit debts reduced and resolved and with a payment plan that I could manage. Thank you so much. My worries were relieved and my life was vastly improved to have your people work with my creditors... to everyone's satisfaction.
Reviewed Sept. 14, 2017
Signing up and getting the program started was fast and painless. The man I spoke to was very understanding and made sure I understood everything before committing. They didn't make me feel bad for needing help. I would recommend this to anyone who needed help with debt relief.
Reviewed Sept. 14, 2017
We've only been with NDR a few months, but the entire experience has been professional and seamless. We already have our first settlement offer, so we are quite pleased. The documentation and communication was also really good.
Reviewed Sept. 14, 2017
My experience was incredibly smooth and professional. Both Garrett and Mona made me feel comfortable with this life changing decision. I look forward to the day I can look back on all this and breathe a heavy sigh of relief. I would highly recommend this program to a friend who was struggling with debt.
Reviewed Sept. 14, 2017
I wish the company would contact the ones they are taking over to let them know personally. I did as they asked with the phone, email and address and they still constantly call me. I will have to call them all myself.
Reviewed Sept. 14, 2017
So far everything has been great. Anytime I have a question a representative from the company responds quickly and with detailed information. All things considered it has been a very positive experience and I would definitely recommend National Debt Relief to others who are in the same position.
Reviewed Sept. 14, 2017
Great service. It was nice having someone to walk us through the process and provide excellent customer service. I will definitely recommend this service to others who are looking for a good reputable debt consolidation service. Well worth the money.
Reviewed Sept. 14, 2017
Rating For Theodore ** and Andrew ** - They were very helpful and patient in addressing my concerns/questions. They explained the program very well and walked me through the application process at my pace. I am grateful that I am now part of the program and hopefully be debt free one day.
Reviewed Sept. 14, 2017
Representative was pleasant to speak to and answered all questions. Provided all information that was needed as well as provided guidance. Addressed all concern with poise and made me feel at ease about the whole process. Very patient and willing to help.
Reviewed Sept. 14, 2017
They have many resources to pull from to review your account. I just need to be reminded to go to my account. I wish they would call AND leave a message if there was something important. I feel like many times there are pressing issues but you are only to view your account and I'm so busy I fail to view my account.
Reviewed Sept. 14, 2017
So far my experience with National Debt Relief has been a good one. I have only been the program for a few months. I am hoping and I am working toward resolving this issue as soon as possible and having to be in the program for 4 years.
Reviewed Sept. 14, 2017
My experience so far has been very good. The young man that I spoke with seemed very knowledgeable of his work. He made me feel better about my hardship and he was very confident that we were on the track to solve my problems. It will be a long haul and I appreciate the time he took to explain the process to me.
Reviewed Sept. 14, 2017
My creditors jumped over National Debt Relief and my first two small claims lawsuits were the same week as my second deposit. Obviously I didn't have any funds to negotiate. What was a hot mess when I started is now a full blown disaster.
Reviewed Sept. 14, 2017
I don't have enough experience with NDR at this time to offer a review. The one opinion I have is I thought they could have notified my debtors sooner. I only am dealing with 4 debtors. How far behind do I have to get before you start negotiating with my debtors?
Reviewed Sept. 14, 2017
I cannot yet provide an accurate, responsible, honest description of my experience. Once they have negotiated settlements with my creditors, I'm happy to provide purposeful, detailed feedback. Initial contact was helpful, no follow-up from National Debt Relief since signing the agreement.
Reviewed Sept. 14, 2017
National Debt Relief help me pay several bills that I fell behind with. I was educated on how I need to take control of my debt and life responsibilities. Thanks so much for the help. I would recommend National Debt Relief to friends and family.
Reviewed Sept. 14, 2017
I highly recommend National Debt Relief. They did what they said they were going to do: be an advocate, be available, be flexible, the list goes on. Each person I talked to with the company was kind, smart & efficient. I would definitely do it over again, I'm so grateful I found them!
Reviewed Sept. 14, 2017
National Debt Relief was very understanding and quick to help us. We are excited to be part of a program that will lead us to financial freedom! The lady I spoke with was so understanding and really took the time to get to know myself, my husband, and our current debt situation.
Reviewed Sept. 14, 2017
Do not sign up with this company if you want very bad credit for at least 2 years. It takes so long for them to reach agreements with your creditors and they don't care how it affects your credit score. My credit is so low I can't get an apartment. Plus they add on a chunk of money for themselves onto your bill. I would look into a credit relief company that improves your score or just negotiate with the companies yourself and save money.
Reviewed Sept. 14, 2017
Your customer service agents were great to speak to. Gary was considerate and caring. Would highly recommend your company to someone who needs help with debt. Payment plan was affordable and I am looking forward to being debt free sooner than I expected.
Reviewed Sept. 14, 2017
My divorce and the economic downturn in 2008-2009 left me deep in debt. NDR saved me years of struggle. They were easy to work with and there when I had questions. I never wanted to be in that situation, but it was a blessing to receive this help. I should have called sooner.
Reviewed Sept. 14, 2017
At first I thought this would be great. Every month a small payment was auto debited out of my account and accounts were being taken care of. In the meantime I was told to stop all contact and payments to my creditors. The calls came and finally stopped. Then the letters came and subpoenas started being issued. I had to appear in court with nothing. I then had to settle and pay the court while still paying NDR. I am debt free now but my credit is horrible and I have a record with the courts. I would not recommend this program.
Reviewed Sept. 14, 2017
Excellent customer service and detailed information. Highly recommend this organization. Very helpful and understanding of all my needs and concerns. The log on site is very easy to understand and negotiate through. I would highly recommend this site to anyone in need debt resolution.
Reviewed Sept. 14, 2017
After many sleepless nights I'm so glad I finally took this step. They made the beginning process easy. The only thing I regret now is not doing this sooner. They answered all my questions and everything was done within a matter of a few days. I'm so grateful help like this is out there. If this is something you are considering I highly recommend it!!
Reviewed Sept. 14, 2017
I have had a great experience with National Debt Relief. They are helping relieve a lot of stress. The people at National are really nice and I look forward to working with them on my way to a debt free life.
Reviewed Sept. 14, 2017
When I called National Debt Relief they were able to give me a full overview of what they could do the same day. They were able to get me set with a payment plan that fits into my now reduced budget and stayed the payments on the day I stated. So far my experience has been great and I have support for questions and any help I need.
Reviewed Sept. 14, 2017
From the beginning of the process until now, National Debt Relief, Charles ** in particular, have been outstanding in their customer service attention to detail and walking me through the entire process seamlessly. I think Charles deserves a big raise! What could have been one of the worst times of my life became tolerable and sometimes even enjoyable working with Charles. I highly recommend this organization.
Reviewed Sept. 14, 2017
It's only been a month. Nothing really has been done. My only concern is the high percentage of fees due when paying off a debt. I personally think it's a little too high. I am a full-time working middle class citizen currently looking for second job. Just to pay off my debt. Why should I have to pay extra plus extra on top of that in order for help. Help shouldn't cost so much. I'm trying to do the right thing by settle my debt.
Reviewed Sept. 14, 2017
Excellent Company to work with! Very helpful!!! They eased my mind and made me feel that I do matter and gave me the best option for my situation. They are polite and explained everything to me in detail. I would strongly recommend them to anyone!
Reviewed Sept. 14, 2017
I could not have got out of debt without filing for bankruptcy or worse by not paying and having charges pending against me for nonpayment of my debts so I am very glad to have you on my side in a joint attempt to pay off my debt in 4 years. TYVM!
Reviewed Sept. 14, 2017
The customer service is second to none. Everything was explained very, very carefully and clearly, and utmost care was taken to avoid judgment of myself or my financial situation throughout the whole process. Additionally, I have some medical issues that I mentioned, and the debt counselor (Daniel **) was incredibly kind and sensitive about them. Additionally, the process is very streamlined and professional.
Reviewed Sept. 14, 2017
Very knowledgeable, prompt and polite. Works like a dream! The staff was great, we had no issues, they explained everything and made sure that we understood the process. They set everything up for us and we just followed a schedule, could not have been easier.
Reviewed Sept. 14, 2017
It's a great company. I really appreciate them working with me. They really helped me and I'm very thankful.☺ I recommend it to anybody that has a lot of debt and is trying to pay off them. They work with the creditors. Excellent customer service in care.☺
Reviewed Sept. 14, 2017
We are so appreciative of how informative and helpful this company has been. We are Senior Citizens who have always taken care of our own debt. In the late 2000's we lost our investments that were to carry us through until we passed away. After several surgeries and illness issues we found ourselves in a financial "pickle". When we found National Debt Relief we were skeptical but curious. It turned out they were a Godsend and have negotiated our debt to levels we can pay off. We can see the light at the end of the tunnel and are so grateful.
Reviewed Sept. 14, 2017
From the first phone call to all actions taken to date, National Debt Relief (NDR) has done an excellent job of providing assistance to resolve my financial problems. They have given me "the peace of mind" I was looking for. Thanks NDR!
Reviewed Sept. 14, 2017
I'm still new to this process but I do appreciate the information I received. With the resolution of the issue so far I would like to know where you are with the other issues. Also what do I need to do if anything to speed things along. I am still getting calls from Bill collectors.
Reviewed Sept. 14, 2017
I had about $15k of credit card debt and was barely managing to pay the minimum amount each month, while they kept charging me interest, and the amount I owed kept mounting. I was making $12 an hour and was generally pretty desperate. National Debt Relief had good online reviews and also had a good rating from the BBB, so I took a chance.
The rep who got me started explained the process very plainly, told me what to expect, the challenges that would arise, and the eventual outcome of being debt free. He gave me fair warning that I'd have to rebuild my credit but that everything would eventually fall into place. Two years later, I was officially debt free. And now it's over four years since I took that leap and I've managed to get my credit score back into the "good" zone. It's all thanks to National Debt Relief.
Reviewed Sept. 14, 2017
I'm just starting out with National Debt Relief and I can say they helped me out of a tough situation. I lost my job and was getting difficult to pay my bills and NDR helped me consolidate them to make smaller payments to a couple creditors. Very helpful and just here to help when things get out of hand. I recommend them when you can't find help in taking care of debt. Thank you. Appreciate all the help???
Reviewed Sept. 14, 2017
It's a total relief to have National Debt Relief taking care of my family and I. I am no longer stressed about trying to keep track of all my bills. I have more time to spend with my children now that I don't have to spend hours trying to figure out what bills to pay.
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